Jobs at Djinni

We are expanding our Technical Support team and are currently looking for an experienced Technical Support Engineer L3-L4 to join a large-scale enterprise project.

This role is part of a long-term, business-critical implementation with high technical complexity, where support plays a key role in system stability, customer trust, and continuous improvement.

If you are passionate about finding and solving complex problems, enjoy working closely with customers and internal teams, and are eager to deepen your expertise in modern technologies and enterprise systems - welcome to MaxBill.

Responsibilities:

• Interacting with customers for corrections, maintenance and support;
• Troubleshooting of software products;

• Implementation, deployment and support activities for billing and customer service software: CRM, billing and rating.

   

Candidate requirements:

• Minimum 3 years of experience in computer/software problem solving or bug detection;
• Experience in software troubleshooting;
• Experience in creating SQL queries;
• Ability to quickly learn and understand the entire system, both server and client side, to troubleshoot issues;
• Strong problem solving/investigative skills;
• Bachelor’s degree or equivalent (or higher) in Computer Science or similar field;
• Mandatory: Ukrainian - native; at least Upper-Intermediate (B2) level of English.

• Willingness to work in a shift-based schedule, if/when required by the project

   

Will be an advantage:

• Experience with Oracle;

• Experience in QA or developer positions.

   

Working with MaxBill, you will receive:

• 20 working days of annual vacation per year, plus paid public holidays.
• Provision of sick/personal leave.
• Paid trainings, conferences, seminars, and certification courses, classes in English.
• On-the-job mentoring program to learn from experienced colleagues.
• The possibility of remote work and a flexible schedule.

Intempt.com is an agentic growth platform — CDP, CRM, experimentation, personalization, recommendations, journeys, analytics, and AI agents in one platform. One event-centric data model powers everything. Small team, high output. You own systems, not tickets.

What you'll build

Event pipeline. Kafka ingestion → Flink processing → validated, deduplicated, identity-stitched events available to every downstream system in near real-time. Millions of events/day.

Identity resolution. Anonymous-to-known merging, cross-device stitching, account grouping, attribute reconciliation. The backbone of our CDP — if profiles are wrong, everything downstream is wrong.

Data layer across four engines. Postgres (profiles, accounts, consent, config). Redis (session state, real-time segments, feature flags). Neo4j (account hierarchies, affinity graphs). ClickHouse (funnels, retention, experiment results, dashboards).

LLM infrastructure. Our AI agents (Qualification, Lifecycle, Research, + orchestrator Blu) hit inference APIs at scale. You build the machinery — prompt routing, model selection, token budgets, response caching, failover — not the prompts.

Public APIs. Track, identify, consent, choose, recommendations feed. You own correctness, performance, and evolution.

Typical week

• Ship a Flink job computing real-time experiment metrics → ClickHouse
• Debug a profile merge edge case where alias() fired after events were already attributed
• Take a ClickHouse retention query from 8s to 200ms
• Wire a new Shopify/HubSpot attribute path into unified profiles

• Instrument an LLM call path with token tracking, latency monitoring, automatic fallback

   

What you need

• Java — deep, production-level. JVM tuning, GC behavior, concurrency, data structure choices at 50k events/sec.
• Postgres — migrations, indexing, connection pooling, replication. Not just SELECT.
• Redis — beyond caching. Pub/sub, sorted sets.
• Kafka — topic design, consumer groups, backpressure, exactly-once semantics.
• Flink (strong plus) — stateful processing, windowing, checkpointing. Spark Streaming / Kafka Streams also counts.
• ClickHouse or Neo4j — working knowledge of at least one. Ideally both.

• LLM integration — inference APIs in production. Token limits, latency, retries, cost control.

   

Who you are

• 3–5 years building backend systems. Mid-level operating like senior.
• You own problems end-to-end: root cause → fix → deploy → monitor.
• You learn fast. You'll hit unfamiliar systems. Read docs, build mental model, ship.

• You write code others can maintain and communicate in writing — design docs, PR descriptions, postmortems.

   

What we offer

• Work alongside some of the best backend and full-stack engineers you'll ever meet
• Work directly with the founder — a UC Berkeley computer scientist who's in the code daily
• Autonomy — context, not micromanagement
• A codebase young enough to be shaped by you

Language Requirements

• At least an intermediate level of spoken and written English, enabling clear and effective communication with team members and stakeholders.

   

Hiring Process

1. 15-minute Founder Interview

2. 45–minute Engineering Interview

    

   • Architecture reasoning
   • Code/system walkthroughs
   • Scaling and failure-mode thinking

How to apply

Please email hey at intempt.com  Subject: "Backend Platform Engineer" Resume + one or two things you've built that you're proud of. No template. Just what's real.

Equal Opportunity

Intempt Technologies is an equal opportunity employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are looking for a strong L3-L4 Support Engineer who will act as a technical leader within the support team on a large-scale enterprise project.

This is a hands-on role. Your primary responsibility will be to investigate and resolve complex production issues, while also supporting the team in handling incidents and escalations.

This is not a pure management position. You will stay deeply technical and work directly with production systems, while taking ownership of complex cases and supporting the team in day-to-day operations.

Responsibilities

• Investigate and resolve complex production issues at L3-L4 level, performing root cause analysis and ensuring long-term fixes.
• Work with SQL queries, logs, system behavior, APIs, and integrations to troubleshoot both server-side and client-side issues.
• Support and maintain enterprise systems such as Billing, CRM, and Rating, including participation in system implementation, releases, and post-release support
• Act as a go-to person for complex cases and escalations, serving as the first escalation point for critical technical issues.
• Support team members in troubleshooting, help prioritize and unblock critical tasks, and ensure incidents are properly investigated and resolved.
• Distribute workload within the team, monitor progress, and ensure no tickets are stuck and SLA targets are consistently met.
• Participate in organizing shift-based support, including planning and maintaining shift rotations to ensure proper coverage.

• Communicate with customers on complex issues, handle escalations and critical incidents, and ensure timely resolution within SLA.

   

Requirements:

• 5+ years of experience in technical or production support
• Strong experience at L3-L4 level with independent troubleshooting
• At least 2 years of experience in a Team Lead or senior support role
• Strong hands-on skills in SQL
• Experience troubleshooting complex systems
• Strong root cause analysis skills
• Ability to understand system architecture and end-to-end flows
• Experience working with APIs, integrations, logs, and production environments
• Willingness to work in a shift-based schedule
• Experience organizing and managing shift rotations for a support team

• Languages: Ukrainian - Native; English - Advanced.

   

Nice to have

• Experience with Oracle
• Linux at an advanced user level
• Background in QA or development
• Experience with enterprise systems such as billing, telecom, or energy.

Working with MaxBill, you will receive:

• 20 working days of annual vacation per year, plus paid public holidays.
• Provision of sick/personal leave.
• Paid trainings, conferences, seminars, and certification courses, classes in English.
• On-the-job mentoring program to learn from experienced colleagues.
• The possibility of remote work and a flexible schedule.

We are expanding our Technical Support team and are looking for a highly experienced Technical Support Engineer (L3-L4) to join a long-term enterprise project in the energy sector.

You will be working on a mature enterprise project in the energy sector in Northern Ireland, where the system has been in production. This is an existing client, and the focus is on advanced support, maintenance, and continuous improvement.

The environment is highly regulated, making system reliability and billing accuracy critical.

End customers actively use the system, so we have real data, real financial flows, and real impact from every issue.

Support here is not a “ticket-processing role” – it is a core function ensuring system stability, revenue continuity, and customer trust.

Responsibilities:

• Provide L3–L4 support for a live enterprise billing & CRM system
• Investigate and resolve complex production issues (data, logic, integrations)
• Work closely with customers (in English) to clarify issues and provide solutions
• Analyze logs, database records, and system behavior to identify root causes
• Support billing, invoicing, rating, and customer lifecycle processes
• Collaborate with development, QA, and delivery teams on issue resolution
• Participate in post-release stabilization and continuous system improvements
• Contribute to knowledge base and documentation

Requirements:

• 7+ years of experience in technical support (L3/L4 level) or similar roles
• Strong hands-on experience with production troubleshooting
• Confident in writing and analyzing SQL queries
• Ability to understand complex systems end-to-end (backend + integrations)
• Strong analytical and investigative thinking
• Experience working with enterprise systems (CRM, billing, financial systems)
• Advanced English (C1)  – must be comfortable communicating with customers
• Ability to work independently without step-by-step guidance

Will Be a strong advantage:

• Experience with Oracle databases
• Background in QA or software development
• Experience in energy / utility domain
• Experience supporting live billing systems.

Working with MaxBill, you will receive:

• 20 working days of annual vacation per year, plus paid public holidays.
• Provision of sick/personal leave.
• Paid trainings, conferences, seminars, and certification courses, classes in English.
• On-the-job mentoring program to learn from experienced colleagues.
• The possibility of remote work and a flexible schedule.

Our Mission and Vision

At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we’re on a bold path: to become the #1 payments orchestration platform in the world.

About the Team and Role

We’re looking for a proactive, business-minded Go Engineer to join the team building products that help our customers cut down on fraud-related risks. You’ll get to work on our brand new Representment product — saving our merchants hundreds of thousands of dollars.

If you thrive in a high-performing team that moves fast, aims high, and values ownership above all, this is your stage. Our culture is demanding, transparent, and deeply collaborative. It’s not for everyone — but if you want to raise the bar every day alongside equally driven teammates, this is where you belong.

Explore our technology stack ➡️ here (https://solidgate-tech.github.io/)
 

What you’ll need to do

• Build the Dispute module: collect data from payment systems and make it clear for clients
• Launch the Representment module: create interfaces and APIs for merchants to upload evidence and push it to the Schemes
• Integrate with global payment giants: Stripe, Adyen, PayPal
• Roll out new products with Mastercard, Visa, AMEX

• Develop the financial backbone: invoicing, billing, reconciliation at scale

   

You’re a great fit if you have

• 4+ years of backend development experience, mostly with Go
• Proficiency with PostgreSQL
• Proven track record with microservices
• Strong grasp of high-load system design
• Solid test coverage: unit, integration, functional, and e2e
• Proactive and results-driven mindset
• Initiative and strong decision-making skills

• Solid understanding of business processes

   

Nice to have

• Background in fintech or the financial sector
• Knowledge of Apache Kafka or RabbitMQ

• Familiarity with AWS and modern CI/CD

   

Why Solidgate?

• High-impact role. You’re not inheriting a perfect system — you’re building one.
• Great product. We’ve built a fintech powerhouse that scales fast. Solidgate isn’t just an orchestration player — it’s the financial infrastructure for modern Internet businesses. From subscriptions to chargeback management, fraud prevention, and indirect tax — we’ve got it covered. We hold financial licenses in key regions and are a direct Visa & Mastercard partner and sub-reseller (top 5 globally).
• Massive growth opportunity. Solidgate is scaling rapidly — this role will be a career-defining move.
• Huge scale. Every month we process 700k prevention alerts, 150k fraud alerts, and 150k chargebacks.
• Top-tier tech team. Work alongside our driving force — a proven, results-driven engineering team that delivers. We’re also early adopters of cutting-edge fraud and chargeback prevention technologies from the Schemes.
• Modern engineering culture. TBDs, code reviews, solid testing practices, metrics, alerts, and fully automated CI/CD.
  
   

💌 The Extras: 30+ days off, unlimited sick leave, free office meals, health coverage, and Apple gear to keep you productive. Courses, conferences, sports and wellness benefits — all designed for ideas, focus, and fun.

Tomorrow’s fintech needs your mindset. Come build it with us.

Our Mission and Vision

At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we’re on a bold path: to become the #1 payments orchestration platform in the world.

About the Team and Role

You’ll join the Billing team and take ownership of the Taxes module — a core part of our billing system responsible for tax calculation and reporting across multiple locations.

The product has already moved beyond MVP and is actively used by customers. The foundational logic is in place, demand is high, and the next step is scaling functionality and reliability.

This role is exciting because you’re not maintaining legacy code — you’re building and shaping a critical system almost from scratch. 
You will have a clear path to Lead: full ownership of the Taxes direction, architectural decisions, and growing a team around it.

Your team — Product Owner, 1 Senior Engineer, Automation QA, and Tax Manager.

What you’ll own

• building tax calculation and reporting logic
• integrating third-party tax providers
• improving system resilience and uptime
• making architectural decisions and setting technical direction
• mentoring engineers as the team grows

In the first months, you’ll deliver key tax functionality and lay a solid foundation for future product and team growth.

We rely on automated testing over manual QA — unit, integration, functional, and e2e tests are a core part of how we ship and scale safely.

You’re a great fit if you have

• 4+ years of backend engineering experience
• 1.5+ years of commercial Go development
• Strong understanding of high-load system design
• Solid experience with PostgreSQL
• Experience with queues or streams
• Strong testing culture: unit, integration, functional, e2e

• Proactive, independent, result-oriented mindset

   

Nice to have

• Kafka
• AWS services
• CI/CD pipelines
• Fintech / payments / financial domain experience

• Understanding of VAT, GST, Sales Tax

   

Why Solidgate?

High-impact role. You’re not inheriting a perfect system — you’re building one.

Great product. We’ve built a fintech powerhouse that scales fast. Solidgate isn’t just an orchestration player — it’s the financial infrastructure for modern Internet businesses. From subscriptions to chargeback management, fraud prevention, and indirect tax — we’ve got it covered. We hold financial licenses in key regions and are a direct Visa & Mastercard partner and sub-reseller (top 5 globally).

Massive growth opportunity. Solidgate is scaling rapidly — this role will be a career-defining move.

Top-tier tech team. Work alongside our driving force — a proven, results-driven engineering team that delivers.

Modern engineering culture. TBDs, code reviews, solid testing practices, metrics, alerts, and fully automated CI/CD.
 

💌 The Extras: 30+ days off, unlimited sick leave, free office meals, health coverage, and Apple gear to keep you productive. Courses, conferences, sports and wellness benefits — all designed for ideas, focus, and fun.

Our requirements: 

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time) 

• Confident PC user with solid knowledge of Microsoft Windows 

• Technical background or strong interest in exploring software and hardware products 

• Strong organizational, training, and time-management skills 

• Excellent communication and active listening abilities 

• Understanding of conflict resolution 

• Empathy, positive attitude and self-control 

Nice to Have: 

• Previous experience in customer or technical support 

• IT education or relevant technical background 

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary: 

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities: 

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products 

• Identify, analyze, and troubleshoot technical issues and provide effective solutions 

• Respond to support queries via phone, chat, and email 

• Assist customers with software and hardware configurations, billing, and merchant services–related requests 

• Maintain clear and detailed documentation of all service inquiries. 

About US:

Headquartered in New York City, USA, B2B Soft is an established leader in the development, implementation, and support of retail management systems (RMS) designed for the wireless retail industry. With over 20 years in business, we have built a best-in-class point of sale (POS) solution recognized by major telecom operators and serving customers across North America. 

As a true product organization, we work seamlessly with clients to ensure that the evolution of the platform is always in sync with their business needs, with a solid infrastructure behind it.  

A client’s success is our priority. Innovation is our tool. We care about customers by going above and beyond in intellect and effort. We are honest and curious. And we are agile, applying our knowledge and skills to best serve our clients and partners. Here, you will work with advanced products, be part of an open and transparent culture, learn both IT and business and advance quickly. 

Compensation/Benefits: 

Our culture is a collaborative, hands-on community where all voices are welcome at the table and existing associates’ welcome new employees with open arms. We are in an exciting phase of accelerated growth, and we welcome motivated individuals keen to hit the ground running. We also offer career and proficiency development plans and free English courses with native speakers. 

igTalents is a full-cycle recruitment agency dedicated to the iGaming industry. We partner with one of the market’s leading iGaming holdings, giving candidates access to unique growth opportunities. 

Our mission is to help iGaming professionals find the best roles and unlock their potential, supporting talent at every stage of the journey.

In connection with the expansion of the department, we are looking for a Senior PSP manager.

Requirements:

• 3+ years of experience in iGaming / fintech / PSP / orchestration;
• Hands-on experience configuring routing and cascading;
• Understanding of the full payment lifecycle (deposit → withdrawal);
• Experience working with multiple PSPs simultaneously;
• Ability to work with metrics and identify the causes of downtime;
• Experience with Tier-1 markets (preferably Canada / Australia);
• Basic understanding of APIs / integrations.
   

Responsibilities:

● Payment infrastructure management (deposits, withdrawals, stability);

• Configuring and optimizing routing and cascading;
• Monitoring metrics (approval rate, conversion, decline reasons);
• Rapid diagnosis and resolution of outages;
• Working with PSPs and providers (incidents, performance, terms);
• Overseeing reconciliation and settlement processes;
• Managing risks, anti-fraud, and payment security;
• Collaborating with product, CRM, and support teams.

What We Offer:

● Competitive salary based on your experience;

● Official employment with paid vacation and sick leave;

● Flexible working schedule (remote / hybrid);

● Opportunity to work on a fast-growing product in a regulated environment;

● Clear career growth opportunities (vertical & horizontal).

We are looking for a trainee in Software Development who wants to grow into a Full Stack Developer. You should be a self-motivated person, eager to learn and apply modern technologies (including AI) to build real solutions for the company. You will work on internal tools, automations, and custom software across front-end and back-end: user interfaces, APIs, databases, integrations, and deployments.

You won’t know everything on day one, but you will learn quickly. Expect to contribute to real company projects within your first months. You will work closely with experienced developers and receive mentorship. Over time you should take ownership of small tasks and grow into an independent engineer. This is a long-term opportunity and a potential career path, not just an internship.

What to expect from your work

Tech stack you will work with for sure:

• JavaScript/TypeScript
• React
• Node.js
• REST APIs
• PostgreSQL / MongoDB
• Git & GitHub

AI-related stack

• OpenAI API (automation, text generation, integrations)
• Cursor / AI-assisted development tools

Domains & areas

Business-related

• Internal tools & dashboards
• Business process automation
• Operations & CRM systems

Tech-related

• Front-end development (React UI)
• Back-end development (Node.js APIs)
• Database design & queries
• API integrations
• Basic DevOps & deployment

Things you may work with later

• Next.js
• Docker
• AWS / DigitalOcean
• CI/CD (GitHub Actions)
• Microservices architecture

• Infrastructure as Code

   

Requirements for the candidate

Must have:

• Basic knowledge of JavaScript
• Understanding of how web applications work (frontend + backend basics)
• Strong motivation to learn and grow

• Full Stack Development

   

Will be a plus:

• Experience with React or Node.js (even pet projects)
• Understanding of REST APIs
• Experience with databases
• Familiarity with Git

No required:

• Commercial experience
• Perfect English
• Knowledge of the full tech stack

We care more about your learning ability, mindset, and motivation.

We encourage candidates to apply even if they do not match 100% of the list.

Mentorship and growth path

• Work in a team with other selected trainees — Month 1
• Trainee position — Months 2–4

• Review and potential move to Junior Full Stack Developer position

   

About the company

We provide:

• Custom Software Development Services
• UX/UI Design Services
• Recruitment Services
• Outstaffing Services

We believe in people, because that is the core of any company: clients and employees.

We value people who are smart, proactive, and genuinely enjoy what they do.

Welcome to Win Media — Powering Next-Level iGaming Experiences! ✨ 

At Win Media, we create innovative, high-performance solutions that shape the future of online gaming 🎯

Our products combine smart operational processes ⚙️, seamless player experience 🎮, and data-driven decision-making 📊

With a passionate team and bold vision, we build casino platforms that are stable, scalable, and loved by players worldwide 🚀

We’re growing fast — and now looking for a Game Manager! 
 

🌟 What we expect from you

• 2+ years of experience in iGaming (Game Operations / Casino Operations)
• Proven experience working with Tier-1 GEOs (must-have)
• Strong understanding of the casino game lifecycle (adding, testing, activation, updates, archiving)
• Hands-on experience working with game providers and aggregators
• Experience with game integrations and provider communication
• Solid experience in managing Casino Lobby (categories, providers, collections)
• Understanding of game availability across GEOs, locales, and player segments
• Experience in monitoring game performance and identifying issues
• Strong attention to detail and operational mindset
• Ability to manage multiple tasks and large volumes of data
• Good communication skills and cross-functional collaboration
• English — Intermediate+ (for communication with providers and internal teams)
• Experience in iGaming B2C is a must
   

🎯 Your future responsibilities

• Manage the full game lifecycle: adding, testing, activation, updates, and archiving
• Work closely with game providers and aggregators (communication, issue resolution, integrations)
• Monitor game performance and availability across GEOs and player segments
• Review game rounds, investigate issues, and escalate to providers
• Maintain and optimize Casino Lobby (categories, providers, collections, game placement)
• Support new provider integrations and ensure smooth rollout of games
• Monitor product stability and escalate technical issues
• Collaborate with Product, Tech, and Support teams
• Handle game-related requests from Support/VIP teams
   

🎁 What We Offer

💰 Competitive salary and performance-based bonuses
📚 Professional growth in a fast-scaling iGaming company
🚀 Deep involvement in game operations and provider integrations
🤝 Supportive and collaborative team culture
🌍 Flexible work environment focused on growth and innovation

We are looking for a person who will be responsible for the full operational cycle of working with UGC creators: from sourcing and negotiations to contracts, quality control of materials, file uploads, and reporting.

We need someone who will find suitable people to create content for our products, negotiate with them, launch content production, and make sure everything is done according to the brief, on time, and at the required quality level.

What the person will do

1. Sourcing UGC creators, models, and actors

Search for suitable people for content shoots through different channels: social media, direct search, Fiverr, TikTok creator platforms / UGC platforms.

2. Communication and negotiations

Communicate with creators in English: negotiate pricing, deadlines, content format, number of videos, revisions, usage rights, and terms of use for the materials.

The person should be able to negotiate and bargain, as well as resolve minor conflict situations: delays, low-quality content, misunderstanding of the brief, additional terms and contract formats, lack of response, etc.

3. Briefs and task setting

Prepare and send clear briefs to creators.

Make sure the creator correctly understands the task: what needs to be filmed, in what format, which shots are mandatory, and which mistakes must be avoided.

Adapt the brief to the creator or format when needed. Work with different UGC formats: videos, podcast-style creatives, talking head, lifestyle B-rolls, etc.

4. Contracts, rights, and documents

Coordinate the contract process with creators.

Collect the required information and pass the data to the legal team or responsible person. Track which type of contract is needed for each specific creator.

5. Content quality control

Review all received content: videos, photos, individual shots, and source files. Check whether the materials match the brief.

6. Files, spreadsheets, and reporting

Maintain spreadsheets for creators, orders, statuses, contracts, payments, deadlines, and materials. Update statuses for each creator and each content item. This is one of the most important parts of the role. We need someone who does not miss details and does not forget to update trackers.

7. Working with platforms

It is desirable that the person knows how to work with, or is ready to learn, the following tools:

Fiverr, TikTok creator / UGC platforms, Lemlist, Zoho Invoice or similar services, Google Sheets, Google Drive, task trackers.

For Lemlist: it is desirable to understand how to upload leads, fill in email sequences, check emails, launch campaigns, and track replies.

For TikTok / UGC platforms: the person will need to work with platforms where a brand publishes a brief and creators submit ready-made creatives or applications. The person will need to organize these processes, create clear briefs, review incoming materials, and select suitable creators.

8. AI / neural networks

Experience with AI is not required, but will be a plus. It is important that the person is ready to work with AI tools if needed. We need someone who is not afraid of new tools and is ready to carefully test different approaches.

Mandatory requirements

English: confident written and spoken level.

Experience working with UGC creators, models, actors, freelancers, creator platforms, talent sourcing, or similar tasks.

Strong attention to detail and good organizational skills.

Ability to manage many parallel tasks.

Ability to negotiate and communicate with a large number of people.

Understanding of what high-quality UGC content is: natural delivery, good lighting, sound, framing, clear message, and alignment with the brief.

Responsible attitude toward contracts, payments, content rights, and reporting.

Will be a plus

• Experience working with Fiverr.
• Experience working with TikTok creator platforms / UGC platforms.
• Experience with Lemlist.
• Experience with Zoho Invoice or other invoice tools.
• Good level of experience with Google Sheets / Excel.

Personal qualities

We need a person who:

is very attentive to details, does not lose information, likes order in spreadsheets and files, knows how to complete tasks, is not afraid to message people and negotiate, knows how to bargain, reacts calmly to problems, does not need constant micromanagement, and takes deadlines, contracts, and money seriously.

At Win Media, we create innovative, high-performance solutions that shape the future of online gaming 🎯

Our products combine smart operational processes ⚙️, seamless player experience 🎮, and data-driven decision-making 📊
With a passionate team and bold vision, we build casino platforms that are stable, scalable, and loved by players worldwide 🚀

We’re growing fast - and now looking for a Game / Promo Manager to help us manage game operations and drive engaging promo experiences across our platform!
 

🌟 What we expect from you

• 2+ years of experience in iGaming (Game Operations / Promo / Casino Operations)
• Proven experience working with Tier-1 GEOs (must-have)
• Strong understanding of casino game lifecycle (adding, testing, activation, updates)
• Experience working with game providers, aggregators, or integrations
• Hands-on experience with casino lobby management (categories, providers, collections)
• Experience with promotions: tournaments, bonuses, or campaigns setup
• Understanding of game availability across GEOs, player segments, and locales
• Attention to detail and strong operational mindset
• Ability to manage multiple tasks and work with large volumes of data
• Good communication skills and ability to work cross-functionally
• English - Intermediate+ (for internal and provider communication)
• Experience in iGaming B2C is a must
   

🎯 Your future responsibilities

• Manage the full game lifecycle: adding, testing, activation, updates, and archiving
• Communicate with game providers and aggregators, support new integrations
• Maintain and optimize Casino Lobby (categories, collections, providers)
• Monitor game availability across GEOs, locales, and player segments
• Review game rounds, investigate issues, and escalate to providers
• Set up and manage promotions: tournaments, campaigns, and quests
• Maintain promo calendar (daily / weekly activities)
• Configure bonus mechanics (deposit bonuses, cashback, free spins, no-deposit bonuses)
• Manage VIP and Loyalty program configurations
• Maintain and update bonus library
• Monitor product stability and escalate issues to technical teams
• Handle VIP & Support requests: investigation and resolution
   

🎁 What We Offer

💰 Competitive salary and performance-based bonuses
📚 Professional growth in a fast-scaling iGaming company
🚀 Deep involvement in game operations and promo mechanics
🤝 Supportive and collaborative team
🌍 Flexible work environment focused on growth and innovation

About the Role

We are looking for an experienced Voice AI Agents Engineer who will be responsible for building, testing, and improving AI voice agents used in our products and internal tools.

This role focuses specifically on the development of Voice AI agents — systems that can understand speech, process user intent, and respond naturally using modern AI models.

You will work closely with the product and engineering teams to design reliable and scalable voice interactions, experiment with new technologies, and continuously improve the performance of our AI agents.

Responsibilities

• Design, build and maintain Voice AI agents
• Develop pipelines for speech-to-text, LLM processing, and text-to-speech
• Test and improve conversation flows and voice interaction quality
• Integrate voice agents with internal systems, APIs, and business tools
• Monitor performance and optimize response quality, latency, and reliability
• Experiment with new AI models and voice technologies
• Work closely with product managers and developers to ship AI-driven features

Requirements

• 1.5+ years of hands-on experience building Voice AI agents
• Strong experience with LLMs and AI agent architectures
• Experience working with speech-to-text and text-to-speech systems
• Solid programming skills (Python or Node.js)
• Experience integrating AI systems with APIs and external services
• Understanding of conversational AI design and dialogue systems
• Ability to independently design and implement AI-driven solutions

Nice to Have

• Experience with telephony or real-time voice systems
• Experience with frameworks for building AI agents
• Experience with prompt engineering and evaluation pipelines
• Experience with cloud platforms (AWS, GCP, or similar)

What we offer

• Fully remote work format and flexible working hours.
• Competitive salary pegged to USD.
• 24 days of paid vacation (sick leave, national, religious, and company holidays).
• A friendly communication culture and transparent processes.
• Dynamic work environment.
• Opportunities for professional development and career growth.
• No micromanagement — just trust, ownership, and freedom to experiment.

Requirements
 

• Minimum 0,5 year of experience in web design.
• Portfolio of website projects (preferably showcased on Dribbble or Behance, with Figma design files).
• Proficiency in Figma for creating and refining web designs.
• Solid knowledge of Webflow and its best practices.
• Creativity and an innovative approach to problem-solving, with great attention to detail.
• Ability to manage multiple projects simultaneously.
• Basic understanding of web development principles (HTML, CSS concepts).
• Strong communication skills for effective collaboration with clients and team members.
• Intermediate or higher level of English.

Responsibilities
 

• Design and build Webflow templates, including direct design work in Webflow.
• Design visually appealing, user-friendly websites in Webflow and Figma that meet project objectives, align with brand guidelines, and support overall project goals.
• Maintain, support, and enhance the visual style of the company’s existing products.

What We Offer:

- A work culture built on mutual success, trust, and continuous growth;

- Competitive compensation with clearly scheduled salary reviews and raises;

- A high-performing project management team and an inspiring atmosphere of camaraderie;

- The opportunity to lead a talented team of top-tier developers and designers;

- Sports compensation to help you stay active and energized;

- Paid vacation and sick leave — because your well-being matters;

- Comprehensive health insurance coverage;

- A modern, comfortable office in the center of Lviv;

- An amazing team, warm atmosphere, and engaging corporate events.