Jobs at Djinni

We are looking for a Promo Manager to join our team. This role will involve the creation and timely delivery of emails, bonuses, web pushes and other required communications. Would you like to develop your skills and your career at an innovative company that will take your career to the next level? Then we would love to hear from you!

HOW YOU WILL MAKE AN IMPACT

• You will be responsible for the timely creation and delivery of emails, push notifications, pop-ups, and SMS campaigns for our brands;
• You will perform user segmentation to ensure relevant and effective communication;
• Your tasks will include setting up, testing, and monitoring bonus mechanics;
• You will be responsible for publishing promotional materials on websites;
• You will fully support the campaign creation process, collaborating closely with copywriters, designers, game managers, and the product team;
• You will monitor the spam rate of your campaigns and promptly handle unsubscribe requests or spam complaints;
• You will apply a basic understanding of email marketing best practices — including proper audience selection (e.g., excluding unsubscribed or blocked users).

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• At least 1 year of experience in email or CRM marketing;
• Experience working with tools like Customer.io (or similar platforms);
• Intermediate level of English or higher;
• Understanding of user segmentation principles and content creation;
• Strong attention to detail and a responsible approach to tasks;
• Basic knowledge of HTML will be a plus.

WILL BE A PLUS

• Experience working with analytics to evaluate campaign performance and understand user behavior;
• Ability to analyze market trends and collect best practices;
• Interest in developing analytical skills within CRM/retention marketing.

HOW WE WILL KEEP YOU SMILING

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are looking for a Customer Experience Analyst to join our client — a globally recognized leader in the luxury hospitality sector. This is an enterprise-level project involving high-traffic web solutions and complex integrations. You will work in a dynamic environment, managing both large-scale initiatives and multiple concurrent small-scale projects to ensure a seamless digital experience for users worldwide.

In this role, you will lead the strategic design, implementation, optimization, and expansion of enterprise-scale digital CX capabilities within Qualtrics and complementary analytics platforms — bridging technical excellence with platform strategy.

JOB REQUIREMENTS

Must have:

• 3+ years of experience combining business and technology (CX, analytics, or platform roles)
• Minimum 2 years deploying Qualtrics for enterprise clients
• XM Discover expertise: building and maintaining categorization, sentiment, and journey models
• XM metrics mastery: NPS, CSAT, CES, Sentiment enrichment, Effort scoring, and designing frameworks around them
• Experience with dashboards, ticketing, and categorization models
• 3+ years architecting enterprise digital CX solutions
• HTML/CSS and web architecture foundations
• Foundational knowledge of AI technologies: machine learning, LLMs, RAG architectures, and agentic AI systems
• Hands-on CX AI experience: evaluating, testing, or building AI/RAG/agentic capabilities (intelligent routing, automated responses, multi-step workflow automation, AI-powered analytics)
• Qualtrics Certification (CXO or Designer/Architect equivalent)
• Upper-Intermediate or Advanced English (B2+)

Nice to have:

• Previous experience in luxury hospitality or premium retail sector
• Salesforce experience
• Databricks experience
• Background in Marketing Technology (MarTech) or Digital Analytics

KEY RESPONSIBILITIES

Platform Architecture & Enterprise Deployment

• QA troubleshooting of complex implementations and playbook establishment
• Ensure data governance and taxonomy consistency across the enterprise
• Own data pipelines and make integrity decisions

Platform Innovation Pipeline & Global Rollout

• Own the innovation pipeline with co-innovation and PoC management
• Build and maintain a testing and validation platform for new features
• Orchestrate global rollout strategies with change management and adoption metrics
• Own the roadmap for new technologies and capabilities — evaluate, recommend timing, and sequence adoption
• Manage vendor partnerships aligned with the product roadmap

PROJECT

Customer: A globally recognized leader in the luxury hospitality sector — well-known brand, large-scale user base, and a great client relationship.

Type: Enterprise Hospitality / Digital CX Platform.

Product: Enterprise-scale digital CX capabilities built on Qualtrics and complementary analytics platforms, supporting high-traffic web solutions and complex integrations across global properties.

Stage: Active development with ongoing global rollout.

Work schedule: Full-time, fully remote.

INTERVIEW STAGES

1. Call with recruiter
2. Technical interview
3. Client technical interview

About us
ICON Finance is a financial services company operating since 2015. We provide OTC crypto exchange, bank transfers, and cash collection services. Office in Warsaw, B2B clients across crypto, fintech, and traditional business. Active deal flow, growing client base, real banking partners, real deadlines.

The role
Our Legal function is growing faster than one lawyer can handle. We're looking for someone to take over the operational side — KYC, due diligence, documentation, standard contracts — freeing up our Legal Counsel to focus on complex, non-standard cases. This isn't a "pass-the-paper" position: you'll see the full process from application to account opening, and gain more autonomy over time.

Responsibilities

• Preparing and reviewing KYC packages for corporate account opening
• Liaising with banks and EMI partners, tracking application status
• Conducting due diligence and screening counterparties (sanctions lists, PEP)
• Maintaining the legal archive and contract registry
• Preparing standard agreements (NDAs, service agreements) from templates

How we'll measure results
Leading indicators: application processing speed, response time to banks/partners.
Lagging indicators: KYC packages accepted on first submission (90%), applications processed within SLA (90%), due diligence completed on time (95%), registry/archive accuracy (98%).

What matters

• 2-3 years of experience in compliance/AML/KYC (banking or fintech) — banking-side compliance background is a strong plus
• Russian — fluent, English — B2 or above
• Attention to detail, self-driven, comfortable working where processes are still being built

A plus

• Experience in crypto/fintech
• Legal education
• Experience with CRM/trackers (ClickUp, PeopleForce, or similar)

Not a fit if you

• Expect a fully polished process where you only follow instructions
• Are not willing to occasionally be reachable outside standard working hours
• Have no interest in crypto/fintech regulatory specifics
• Need detailed step-by-step guidance at every stage

What we offer

• Full-time, fully remote
• Probation period: 3 months
• Growth opportunity — as the Legal function scales, this role grows with it
• Training budget covered by the company
• Conference attendance covered
  
  How we hire

1. HR call
2. Test assignment
3. Final interview with Legal Counsel
4. Reference check

About the Project

The end client is one of the largest automotive manufacturers in the world. The project delivers an IoT-based solution that gives the client real-time visibility and control over its supply chain, connecting production facilities, logistics partners, and suppliers across multiple regions.

The value of the solution lies in its ability to help the client adapt quickly to disruptions — from parts shortages and supplier delays to demand shifts — by turning fragmented supply chain data into actionable, real-time insight. This reduces downtime risk, improves planning accuracy, and makes the client's manufacturing operations more resilient at global scale.

As part of a system operating at this scale, the DevOps team is responsible for a reliable, secure, and observable cloud infrastructure that keeps the platform available and performant for a global automotive business.

 

Responsibilities

• Work with Kubernetes objects on AKS (deployments, services, ingress, network policies, RBAC, etc.)
• Implement and support the observability and monitoring stack (Grafana dashboards and alerts, OpenTelemetry, Azure Monitor)
• Configure, maintain, and improve CI/CD processes using GitHub and GitHub Actions
• Ensure infrastructure security, including:
  • Encryption of data in transit and at rest
  • Implementation and maintenance of RBAC (Role-Based Access Control) in Kubernetes
  • Access control and protection of critical cluster components
  • Network security and policy enforcement using Cilium policies
  • Policy management and governance using Kyverno policies
  • Integration with secure secrets management solutions (Azure Key Vault, Private Endpoints, Private Links)
     

Requirements

• Upper-Intermediate English (B2) or higher — mandatory
• Production-level experience with Kubernetes on Microsoft Azure (AKS)
• Solid understanding of Linux and networking
• Experience with secure Kubernetes deployment practices: TLS/mTLS, Secrets management, encryption at rest, RBAC configuration and audit
• Hands-on experience with infrastructure as code: Terraform, Terragrunt
• Experience with IAM and Azure Storage (Storage Accounts, Blob Storage)
• Good understanding of Kubernetes storage concepts (PV, PVC, Storage Classes)
• Observability experience: Grafana (dashboard and alert configuration), OpenTelemetry, Azure Monitor
• Understanding of approaches to system monitoring (observability best practices)
• General understanding of Kafka
• Experience with Postgres and Redis
• Experience with GitHub and GitHub Actions
• Experience with Azure Key Vault, Private Endpoints, Private Links
• Knowledge of Helm, Kustomize
• Experience with Cilium network policies and Kyverno policies
   

Nice to Have

• Experience with Apache Flink
• Practical experience with FinOps
• CNCF or Microsoft certifications in the DevOps field
• Candidates based in Europe are preferred

GR8_TECH builds B2B iGaming platforms for operators who play to lead.

We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.

Our ambition drives us. Our people make it real.

If you’re a challenger in spirit and a champion in action — join us.
 

Why this role exists:

This role exists to protect our platform's ecosystem from financial and operational threat actors in real-time. You’ll help us maintain business integrity and user trust by owning the end-to-end evaluation of fraud signals and executing decisive risk mitigation across Sports, Casino, Payments, and KYC domains.
 

What you’ll drive:

Discovery & Decisions

• Interpret complex alerts, rule triggers, and risk model outputs to assess user context accurately.
• Apply internal logic and scoring rules independently to determine precise case outcomes.
• Identify, tag, and document unusual fraud patterns or edge cases to improve predictive logic.

Delivery & Execution

• Process high-volume risk signals in real-time, executing swift actions including limits, verification loops, or account blockings.
• Handle ticket queues related to fraud suspicions, validating bet, payout, and bonus behavior.
• Maintain structured, audit-ready case notes and documentation to support future retrospectives.
• Operate and stress-test the internal RAF toolset, reporting bugs, operational frictions, or logic gaps.

Stakeholder & Cross-Team Collaboration

• Communicate risk findings and critical case details to Payments, Trading, and Compliance teams clearly and constructively.
• Contribute regularly to the shared team knowledge base regarding new rules, tags, and fraud scenarios.
• Assist and mentor junior colleagues on operational nuances and daily queue management.
   

What makes you a GR8 fit:

Must-Have:

• 3+ years of experience in fraud detection, risk management, or investigations within the online casino/iGaming environment (experience with Casino products is a mandatory requirement).
• Readiness to work in a rotating shift schedule, including night shifts
• Strong foundational knowledge of fraud, bonus abuse, and risk patterns in online gaming.
• Proven autonomy in alert-based fraud detection systems—you can handle a wide queue independently.
• Proficiency with operational UI, API-based risk tools, and analytics systems.
• Upper-Intermediate English level for clear, structured cross-team communication and audit documentation.
• High psychological resilience and accountability when making high-stakes decisions under tight SLAs.

Nice-to-Have:

• Experience participating in User Acceptance Testing (UAT) or beta tool rollouts.
• Familiarity with online casino compliance standards and integrity frameworks.
• Basic understanding of data queries (e.g., SQL) to pull and analyze transactional patterns.
   

Why you’ll love working here: 

Benefits Cafeteria — annual budget you allocate to:

Sports • Medical • Mental health • Home office • Languages.

Work-life & support

• Paid maternity/paternity leave + monthly childcare allowance.
• 20+ vacation days, unlimited sick leave, emergency time off.
• Remote-first + tech support + coworking compensation.
• Team events (online/offline/offsite).
• Learning culture with internal courses + growth programs.
   

Our culture & core values:

GR8_TECH culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.

FUELLED BY TRUST: we’re open, honest, and have each other’s backs.

OWN YOUR GAME: we take initiative and own what we do.

ACCELER8: we move fast, focus smart, and keep it simple.

CHALLENGE ACCEPTED: we grow through challenges and stay curious.

BULLETPROOF: we’re resilient, ready, and always have a plan.

About the Role

We are looking for an experienced Financial Manager (Planning & Analysis) to oversee financial planning, budgeting, forecasting, and analytical processes across the business. In this role, you will support strategic decision-making by providing accurate financial insights, monitoring business performance, and identifying opportunities to improve efficiency and profitability.

In addition to core financial planning responsibilities, you will participate in payment approval processes, bonus validation, affiliate payment reviews, and payment cost optimization initiatives.
 

Key Responsibilities

Financial Planning & Budgeting

• Coordinate the preparation and consolidation of annual, quarterly, and monthly budgets.
• Develop and maintain financial forecasts and business plans.
• Monitor budget execution and perform regular plan-versus-actual variance analysis.
• Consolidate weekly budget updates and provide relevant commentary on deviations.

Financial Analysis & Reporting

• Analyze the company's financial performance and key business indicators.
• Prepare regular management reports and analytical materials for senior leadership.
• Identify financial trends, risks, and growth opportunities.

Cost Control & Profitability Analysis

• Monitor expenses and ensure compliance with approved budgets.
• Conduct profitability analysis across products, projects, departments, and business units.
• Develop recommendations aimed at optimizing costs and improving operational efficiency.

Forecasting & Financial Modelling

• Build and maintain financial models to support business planning and decision-making.
• Forecast revenue, expenses, and profitability.
• Perform scenario analysis and evaluate the financial impact of business initiatives and strategic decisions.

Financial Data Management

• Collect, consolidate, and validate financial data from multiple sources.
• Ensure the accuracy, consistency, and timeliness of financial information.
• Prepare ad hoc analyses and presentations for management purposes.

Financial Risk Management

• Identify and assess financial risks and performance deviations.
• Monitor key financial indicators and highlight areas requiring management attention.
• Recommend actions to mitigate financial risks and strengthen financial controls.

Business Partnership

• Partner with department heads and provide financial guidance to support decision-making.
• Assist business units in evaluating new initiatives, projects, and investment opportunities.
• Act as a trusted financial advisor across the organization.

Process Improvement & Automation

• Continuously improve financial planning and reporting processes.
• Support the implementation and enhancement of financial systems and tools.
• Drive automation initiatives within reporting and analytical workflows.

Payment Approval & Validation

• Review and approve payment requests through internal systems and workflows.
• Validate affiliate partner payments in accordance with established processes and agreements.
• Ensure the accuracy and compliance of approved payments.

KPI Calculation & Bonus Validation

• Calculate incentive payouts for VIP teams based on approved KPI frameworks.
• Calculate incentive payouts for Affiliate teams.
• Validate bonus calculations for other departments when required.

Payment Cost Optimization

• Monitor and optimize payment processing costs and payment method performance.
• Participate in managing and improving payment routing and cascading strategies.
• Support negotiations and integrations with payment service providers.
• Prepare reports and analyses on payment efficiency, provider performance, and associated costs.

Requirements

• Bachelor's degree in Finance, Economics, Accounting, or a related field.
• 3+ years of experience in financial planning, financial analysis, controlling, or a similar finance role.
• Strong experience in budgeting, forecasting, and management reporting.
• Advanced financial modelling and analytical skills.
• Advanced proficiency in Microsoft Excel and/or Google Sheets.
• Excellent attention to detail and ability to work with large volumes of data.
• Strong communication and stakeholder management skills.
• Ability to prioritize tasks and work effectively in a dynamic environment.
• Upper-Intermediate English level or higher.
• Previous experience in the iGaming industry would be considered a strong advantage.

Nice to Have

• Understanding of affiliate business models and performance-based payment structures.
• Experience working with payment service providers and payment analytics.
• Knowledge of BI tools (Power BI, Tableau) and/or SQL.
• Experience in financial process automation and systems implementation.

What We Expect from the Successful Candidate

• High level of ownership and accountability.
• Strong analytical mindset and problem-solving skills.
• Ability to translate financial data into actionable business recommendations.
• Proactive approach to identifying opportunities for improvement and driving change.
• Collaborative attitude and confidence in working with cross-functional teams.

Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.

About the Product:

An AI-native cloud platform that powers intelligent, real-time experiences for enterprise customers at scale. Built on a modern microservices architecture, the platform leverages advanced AI capabilities to process large volumes of data securely and reliably across multiple regions. The engineering team focuses on cloud-native infrastructure, Kubernetes, infrastructure as code, GitOps-driven deployments, observability, and efficient orchestration of AI workloads in production. The platform is designed to meet high standards for security, scalability, availability, and regulatory compliance while supporting rapid product growth.

About the Role:

This staff-level DevOps Engineer role owns the end-to-end platform infrastructure during a major platform expansion and rapid growth phase. You will lead the design, implementation, and operation of production-grade AWS environments, applying proven engineering best practices to build a secure, scalable, and highly available platform. Working closely with cross-functional engineering teams, you will help ensure the platform meets demanding reliability, security, and compliance requirements while enabling the delivery of large-scale AI-powered services. This position offers significant ownership and the opportunity to shape infrastructure supporting mission-critical production workloads.

Key Responsibilities:

• Design, build, and maintain scalable AWS cloud infrastructure supporting containerized microservices.
• Own production Kubernetes environments, including auto-scaling, cost optimization, and runtime security.
• Centralize and clean up CI/CD and GitOps pipelines (ArgoCD or similar), enforce RBAC, and ensure safe, rapid deployments.
• Implement infrastructure as code with Terraform and Terragrunt, enforce PR-based apply flows, and manage state across modules.
• Establish isolated, multi-account setups for production, staging, and operations workloads.
• Deploy and operate multi-region infrastructure to meet per-country data residency and compliance requirements.
• Enhance reliability and observability using consolidated tooling, OpenTelemetry, and incident management best practices.
• Strengthen security posture with secret management, least-privilege access, SSO-as-code, and tenant isolation.
• Support compliance initiatives by implementing practical security controls and maintaining audit readiness.
• Build and optimize infrastructure for LLM-heavy inference workloads, including cost controls and provider failover.
• Automate repetitive operations, author runbooks, and mentor team members on DevOps practices.

Required Competence and Skills:

• 8+ years of experience in DevOps, SRE, or platform engineering at a staff or equivalent level.
• Proven track record as the lead or sole owner of production infrastructure in a fast-paced environment.
• Extensive hands-on AWS experience in production, including multi-account and multi-region architectures.
• Deep expertise in running and securing Kubernetes on EKS under real-world load conditions.
• Strong proficiency with Infrastructure as Code using Terraform and Terragrunt (CloudFormation experience is a plus).
• Experience with CI/CD and GitOps tools (ArgoCD, Flux, or similar) and managing RBAC policies.
• Skilled in monitoring and observability platforms such as Datadog, Prometheus/Grafana, or BetterStack.
• Proficient in scripting or programming languages (Python, Bash, Go, TypeScript, or similar) for automation tasks.
• Ability to diagnose and resolve complex issues across infrastructure and application layers.
• Experience integrating and leveraging AI-assisted tools to accelerate development, debugging, and documentation.
• High ownership mindset, strong initiative, and the judgment to act with urgency without compromising quality.

Nice to Have:

• Hands-on experience supporting security compliance programs and external audits.
• Background in handling regulated or sensitive data (children’s data, PII, health, or financial).
• Experience with multi-tenant SaaS architectures and strong tenant isolation strategies.
• Proven infrastructure work for AI or LLM-based products at scale, including GPU clusters.
• Production PostgreSQL operations at scale.
• Familiarity with IaC delivery tools such as Atlantis.

Why Us:

We provide 20 days of vacation leave per calendar year (plus official national holidays of a country you are based in).

We provide full accounting and legal support in all countries we operate.

We utilize a fully remote work model with a powerful workstation and co-working space in case you need it.

We offer a highly competitive package with yearly performance and compensation reviews.

Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.

About the Product:

We provides an in-system self-monitoring solution for electronic chips and advanced test equipment. With on-chip agents and deep data analytics, the product captures sensor data throughout design, production and field operation, enabling real-time visibility into performance, quality and reliability. It addresses the challenges of nanometer-scale devices and complex multi-environment deployments, processing large volumes of test data across Windows, Linux and embedded platforms. Strong engineers drive the core C++ engine, machine learning integration and cross-platform interfaces that underpin predictive capabilities and continuous product delivery.

About the Role:

As a Senior C++ Software Engineer on our core product team, you will own the full software development lifecycle for multi-architecture, cross-platform C++ modules that power on-chip monitoring and data analytics in advanced test systems. You will work in a small, self-sufficient team responsible end-to-end for a customer-facing product, collaborating with software, hardware and science stakeholders. The role combines feature design and implementation with infrastructure ownership, CI/CD automation and direct customer integration. You will tackle performance-critical algorithms and complex system design, influence product direction and ensure high code quality standards in a fast-evolving environment.

Key Responsibilities:

• Design and implement cross-platform C++ software for Linux and Windows environments.
• Develop and maintain language bindings and interfaces using Python, Java and C#.
• Contribute to the full software development life cycle, including design, implementation, integration, testing, and deployment of software solutions for advanced test equipment.
• Build systems and CI/CD pipelines with CMake, Bash, Docker and GitHub Actions.
• Optimize performance, memory usage and responsiveness of edge and host-based systems.
• Conduct peer code reviews and uphold coding standards, conventions and documentation.
• Collaborate with multidisciplinary teams and engage with customers to clarify requirements and troubleshoot in lab or production.
• Create and maintain technical documentation, including design specifications and test plans.
• Implement and validate complex algorithms provided by in-house algorithm developers.

Required Competence and Skills:

• 7+ years of hands-on experience in production-grade C++ development (C++11/14/17) on both embedded and host systems.
• Proven experience designing and maintaining build systems, automation scripts and CI/CD pipelines (CMake, Bash, Docker, GitHub Actions).
• Deep understanding of data structures, algorithms, version control, performance optimization and test methodologies.
• Experience developing cross-platform software for Windows and Linux environments.
• Commitment to code quality: consistent formatting, clear conventions and thorough documentation.
• Strong interpersonal skills and ability to collaborate with distributed teams and customers.
• Proficiency in English communication, both written and verbal.
• Bachelor’s degree in Electrical, Computer or Software Engineering, Mathematics or Computer Science.

Nice to Have:

• Experience with Python, Java and C# in application integration.
• Familiarity with SQLite3 for embedded or application-level database use.
• Experience using SWIG to generate C++ bindings for high-level languages.
• Hands-on experience with post-silicon testing using Advantest or Teradyne automated test equipment.

Why Us:

- We provide 20 days of vacation leave per calendar year (plus official national holidays of a country you are based in).

- We provide full accounting and legal support in all countries we operate.

- We utilize a fully remote work model with a powerful workstation and co-working space in case you need it.

- We offer a highly competitive package with yearly performance and compensation reviews.

Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.

About the Product:

Our client develops a large-scale mission-critical digital platform for enterprise logistics and e-commerce fulfillment. It orchestrates dispatch, routing, and real-time tracking across multiple fleet types (owned, third-party, crowdsourced, autonomous) and integrates with upstream order and supply systems. 

The platform processes millions of transactions annually for global brands and leverages modern cloud technologies, distributed systems, and AI-driven decision-making to ensure high performance, scalability, and reliability.

About the Role:

As an Application Support Engineer, you will be responsible for investigating and resolving technical and product-related issues for enterprise international customers, owning case resolution from initial report through root cause analysis and functional validation.

You'll collaborate with Customer Success, Product Specialists, and Engineering teams to troubleshoot incidents in web and mobile applications, REST APIs, and backend services, perform root cause analysis and continuously improve platform reliability within a fast-paced production environment.

This role offers ownership of incident management processes, opportunities to improve support workflows, and direct impact on product stability and customer satisfaction. 
You will operate within a shift-based schedule (including nights and weekends) across a fully remote setup.

Key Responsibilities:

• Respond to and resolve L2/L3 application support requests from enterprise customers via ticketing system.
• Perform deep investigations and root cause analysis using SQL queries, log files, and debugging tools.
• Validate reported issues through functional testing and confirm fixes across web and mobile platforms.
• Manage incident lifecycle: prioritize cases, coordinate communications, and escalate critical bugs to R&D.
• Provide clear, timely updates and technical guidance to both technical and non-technical end users.
• Monitor customer usage and system performance to proactively identify and address potential issues.
• Assist in onboarding customers by explaining configuration options and relevant product features.
• Document troubleshooting steps, known issues, and best practices for internal knowledge bases and customer-facing materials.
• Contribute to continuous improvement of support processes, tools, and training programs.
• Operate on a rotating shift schedule, covering nights and weekends as part of a support team.

Required Competence and Skills:

• Minimum 2 years of L2 or L3 application support experience in a high-availability environment.
• Intermediate proficiency in SQL for querying relational databases and analyzing data issues.
• Hands-on experience debugging and integrating with RESTful APIs, including request/response analysis.
• Technical support experience with both web and mobile platforms in enterprise software contexts.
• Strong English communication skills, both written and verbal, for customer-facing interactions.
• Ability to work effectively under pressure and manage multiple concurrent priorities.
• Fully remote location within Ukraine, with reliable internet, backup power, and ability to work shifts.

Nice to Have:

• Bachelor’s degree in Computer Science, Engineering, or a related technical field.

Why Us:

We provide 20 days of vacation leave per calendar year (plus official national holidays of a country you are based in).

We provide full accounting and legal support in all countries we operate.

We utilize a fully remote work model with a powerful workstation and co-working space in case you need it.

We offer a highly competitive package with yearly performance and compensation reviews.

Senior Mobile Developer — B2B Contract | Warsaw | Start Immediately

$5,500—$6,000/month · Full-time · In-office · Relocation Bonus · Milestone Bonuses

On-site role only!

The Opportunity

We're building a modern mobile application that connects to real-world access control and operational systems—secure authentication, biometrics, Bluetooth Low Energy (BLE), payments, and reporting.

We're looking for a hands-on Senior Mobile Developer to own the mobile application, ship features quickly, and work directly with our CEO alongside an experienced .NET backend team.

This starts as a B2B contract with genuine long-term potential to grow into architecture, technical leadership, and team management as the product expands.

This is a senior-level role only. We require someone with a proven history of shipping production mobile applications. Applicants must be able to demonstrate live apps currently available in the App Store or Google Play. Junior and mid-level candidates will not be considered.

What You'll Build

• Mobile applications (iOS, Android, or cross-platform) built for production
• Work on Authentication, biometrics, push notifications, and BLE functionality
• API integrations with our .NET/C# backend team
• Customer portal, payments, and reporting integrations
• Work directly with the CEO and core engineering team with fast decision-making and minimal bureaucracy

What You Bring

• Proven track record: Live mobile applications currently in production with App Store, Google Play, or portfolio links
• Strong senior-level commercial mobile development experience
• Experience integrating APIs into production mobile applications
• Knowledge of authentication, permissions, push notifications, mobile security, and Bluetooth Low Energy (BLE)
• Ability to work independently and deliver high-quality software
• Based in Warsaw or willing to relocate
• Available to start immediately

Nice to Have (Not must)

• .NET / C# basic experience
• CRM/CMS basic experience (e.g. Umbraco)
• Access control or IoT integration experience
• Bluetooth Low Energy (BLE) hardware basic experience
• Interest in growing into a technical leadership position

What's In It for You

• $5,500—$6,000/month (B2B Contract)
• Relocation bonus for candidates moving to Warsaw
• Milestone bonuses for major product deliveries
• Modern office in Warsaw
• Direct access to the CEO
• Fast-moving environment with minimal bureaucracy
• Long-term career growth as the engineering team expands

Applications without proof of shipped production apps will not be considered.

Start immediately.

Interview process takes days, not weeks.

We invite Senior Full-Stack Developer with expertise in Go and React to join our team for remote, long-term cooperation.

To help build and scale a next-generation B2C digital platform.

Requirements:

• 3+ years of comprehensive full-stack development experience
• 2+ years experience with Go(Golang) and React.js
• Strong and confident knowledge of TypeScript.
• Proficiency in both SQL and NoSQL database systems
• Upper-Intermediate level of English proficiency (reading, writing, and speaking)
• Remote team members are expected to travel to our EU office from time to time for on-site meetings.
• Proven ability to perform autonomously and collaborate within cross-functional teams
• Responsible approach to assigned tasks and deadlines

We offer:

• Flexible work model allowing remote, on-site, or hybrid options.
• Optional relocation to our EU office, with complete legal support throughout the process.
• Paid vacation and sick leave
• Comprehensive health insurance and sports membership reimbursement
• Reimbursement of necessary transportation expenses
• Friendly and collaborative atmosphere, dedicated mentorship, various performance-based bonuses and company benefits
• Multinational team of expert software engineers
• Free participation in educational programs and professional courses

• English lessons with native-speaking instructors.

   

Further information will be shared at the interview stage.

Kindly add your Telegram username to your CV.

Responsibilities:

• Conduct regular analysis of affiliate traffic to identify fraud across CPA, Hybrid, RevShare, and Fixed models using both internal and third-party analytics tools.
• Analyze user behavior (FTD, retention, unusual patterns) to detect suspicious or incentivized traffic schemes.
• Prepare and update affiliate offer terms and Insertion Orders (IO) with clear anti-fraud conditions.
• Perform pre-checks of new affiliates and deal terms before campaign activation.
• Approve or reject affiliate payouts based on traffic quality evaluation (final compliance check before payment execution).
• Collaborate with affiliate managers to explain payout rejections and clarify reasons for non-payment.
• Suggest improvements to anti-fraud processes and contribute to the development of internal fraud prevention policies.
  
   

Requirements:

• Minimum 1 year of experience in iGaming or Betting as an Affiliate Analyst, Traffic Analyst, or Anti-Fraud Specialist.
• Solid understanding of CPA, Hybrid, and RevShare models and the fraud risks associated with each.
• Proficiency in traffic analysis using tools like Google Sheets and Power BI (user-level).
• Knowledge of common fraudulent patterns such as multi-accounting, bonus abuse, incentivized traffic, and geolocation manipulation.
• Experience in drafting clear and contract-compliant IO (Insertion Order) terms for affiliates.
• Strong attention to detail, high level of accountability, and ability to work with large datasets effectively.
• English B1
  
   

Hard Skills:

• Experience working with affiliate tracking platforms
• Knowledge of CPA, Hybrid, and RevShare models, including payout logic and traffic evaluation
• Proficient in Excel / Google Sheets: formulas, pivot tables, data filtering
• Basic experience with BI tools such as Power BI, Tableau, Looker (a plus)
• Understanding of tracking mechanics: link structure, SubID, S2S postbacks, tracking pixels
• Familiarity with common types of affiliate fraud: incentivized traffic, multi-accounting, bonus abuse, cloaking, proxy/VPN usage
• Experience drafting and reviewing Insertion Order (IO) terms and affiliate agreements
• Ability to analyze traffic anomalies using key metrics such as CR, EPC, Retention, LTV, and ROI
  
   

Soft Skills:

• Strong attention to detail
• Analytical and critical thinking skills
• Ability to clearly argue decisions, including payout rejections
• Flexible and diplomatic communication style
• High sense of responsibility and reliability when handling data and deadlines
• Comfortable working in cross-functional teams (finance, affiliate, legal)
• High ethical standards and respect for confidentiality
• Proactive mindset with a drive to identify issues and suggest improvements
  
   

What do we offer?

1. Remote work.
2. Flexible working hours.
3. Competitive salary paid on time.
4. Friendly and proactive team.
5. No bureaucracy, unnecessary reports, or calls.
6. 20 days of paid leave, 5 sick leave and holidays are days off.

ZBL is an international EdTech product company that builds, launches, and scales proprietary education brands in the Health & Fitness niche, powered by global influencers and performance marketing. We operate as a full-cycle model: from idea and product development to marketing, analytics, and operations — fully in-house.

Key Responsibilities:

• Plan, launch, and manage Meta (Facebook & Instagram) ad campaigns for multiple products and audiences.
• Conduct audience research, targeting, and segmentation to maximize ad performance.
• Monitor, analyze, and optimize campaigns to achieve KPIs (ROAS, CTR, CPA, etc.).
• Create, test, and iterate ad creatives, copy, and formats for maximum engagement.
• Manage ad budgets and bidding strategies to ensure cost-efficient campaigns.
• Prepare regular performance reports with actionable insights for the marketing team.
• Stay updated with Meta Ads Manager features, trends, and best practices.
• Collaborate with designers, copywriters, and marketing teams to ensure campaigns align with brand goals.

Requirements:

• Proven experience managing Meta Ads campaigns with measurable results.
• Strong analytical skills and experience using data to optimize campaigns.
• Knowledge of audience research, targeting, and ad segmentation.
• Experience with ad creative testing, copywriting, and A/B testing.
• Familiarity with ad budget management and bidding strategies.
• Excellent communication and collaboration skills.
• Ability to work independently and meet deadlines in a fast-paced environment.

Benefits:

• Health First: Free access to all our fitness products to stay in peak shape.
• Performance Rewards: Transparent bonus system, corporate English lessons, and rewards for outstanding achievements.
• Remote Culture: 100% remote work within a team of growth-oriented professionals.

CRM Manager (Smartico)

We are an international iGaming company with 3+ years of experience and a team of 1,300+ professionals. Our portfolio includes 10+ successful projects operating across Tier 1–3 markets.

We value expertise, innovation, and ownership, creating an environment where talented professionals can grow, take initiative, and make a real impact.

We are looking for a CRM Automation Manager with strong hands-on experience in Smartico to join our team.

In this role, you will be responsible for building, maintaining, and optimizing CRM automations, customer journeys, and player communications. We are looking for someone who enjoys working directly with CRM tools, automation logic, and data, and is ready to take ownership of CRM performance.

Responsibilities

• Build, configure, and maintain CRM automations in Smartico.
• Design and optimize customer journeys, trigger campaigns, and lifecycle communications.
• Configure audience segmentation, triggers, and automation logic.
• Create, launch, and optimize Email, Push, Inbox, Pop-up, and other CRM campaigns.
• Develop and adapt email templates using HTML/CSS.
• Test CRM campaigns before launch, ensuring correct content, personalization, segmentation, links, and automation logic.
• Monitor CRM automations, troubleshoot issues, and ensure stable operation of customer journeys.
• Analyze campaign performance (Open Rate, CTR, CTOR, Conversion Rate, etc.) and continuously optimize results.
• Conduct A/B tests for subject lines, content, timing, and communication strategies.
• Identify opportunities to improve customer engagement, retention, and lifecycle performance.
• Collaborate closely with Product, Analytics, Design, and Development teams.

• Maintain CRM documentation, templates, and automation structure.

   

Requirements

• Hands-on experience with Smartico CRM.
• Experience building and maintaining CRM automations independently.
• Strong understanding of customer lifecycle, CRM funnels, and trigger-based communications.
• Practical experience with Email, Push, Inbox, Pop-up, and other CRM channels.
• Strong knowledge of audience segmentation and behavioral targeting.
• Understanding of key CRM metrics, including Open Rate, CTR, CTOR, Conversion Rate, and the ability to identify optimization opportunities.
• Experience conducting A/B testing and analyzing results.
• Good knowledge of HTML/CSS for email template customization.
• Strong analytical thinking, attention to detail, and problem-solving skills.
• Proactive mindset with the ability to work independently.

• Experience in iGaming will be a strong advantage.

   

Nice to Have

• Experience with gamification, loyalty programs, and bonus mechanics.
• Knowledge of SQL or BI tools.

• Experience working in Agile teams.

   

Why Join Us

• Fully remote work format (Mon–Fri, 10:00–19:00 UTC+2).
• Competitive salary package.
• Paid vacation, sick leave, and Birthday Day Off.
• Professional growth opportunities and knowledge-sharing culture.
• Fast decision-making processes and minimal bureaucracy.
• Dynamic environment with ambitious goals and international projects.

If this opportunity sounds like a good fit, we’d love to hear from you — send us your resume and let’s talk.
 

From Ukraine to Europe: Nova Post Europe is already operating in 16 countries and continues to grow every day. Our team is united by a desire to move forward, achieve results, and explore new opportunities together. We are looking for people who want to create more — a large-scale European project born in Ukraine.
 

We are looking for a Sales Manager who will be responsible for conducting negotiations, closing deals, and achieving sales targets in the Slovak market.
 

Key Requirements:

• At least 2 years of experience in B2B sales with a focus on closing deals and delivering consistent results
• Experience in negotiations with C-level stakeholders and the ability to sell value rather than compete solely on price
• Analytical mindset with the ability to assess client potential, volumes, and develop effective commercial solutions
• Strong sales and negotiation skills with a results-driven mindset and ability to achieve ambitious targets
• Ability to work in a fast-paced, multitasking environment and adapt quickly to changes
• Proficiency in Slovak at B2 level or higher (Ukrainian and/or English will be an advantage).
   

Main Responsibilities:

• Sales cycle management: managing the full sales cycle from receiving a qualified lead to closing the deal
• Presentations and demos: conducting product/service presentations and demonstrations, communicating value and benefits to potential clients
• Negotiations: leading negotiations, handling objections, and agreeing on cooperation terms
• Commercial proposals: preparing and presenting tailored commercial offers
• Contract management: supporting the contract signing process
• Market and competitor analysis: monitoring market trends and competitor activities, providing feedback to management
• CRM management: ensuring timely and accurate data entry on opportunities, deal stages, and communications in CRM
• Sales forecasting: building and regularly updating sales forecasts
• Reporting: preparing regular reports on sales performance and target achievement
• Collaboration with Account Managers: handing over closed deals for further client development
   

What we offer:

• Work in an international team of professionals with open communication and strong support
• Flexible working format: hybrid / remote
• A high level of autonomy and real impact on the development of local sales strategy
• Reimbursement of business travel expenses and provision of all necessary work resources (equipment, tools)
• Opportunities for professional growth and a real impact on the development of logistics in Europe
   

Everything starts with the first step.

Submit your resume today — it’s time to create change together!