Jobs at Djinni

#vacancy #UX/UI Designer #Cyprus Pathos 2-2,5€

Fintech company 

We are looking for a talented and responsible designer who will create visually appealing and functional interfaces. The 

ideal candidate understands user needs and can translate ideas into intuitive, modern, and aesthetically refined design solutions.

Key Responsibilities

* Create layouts, wireframes, prototypes, and final designs for web and mobile applications

* Support and maintain design throughout the project lifecycle

* Design creatives for paid advertising and social media platforms

Team Communication

* Collaborate closely with developers and project managers

* Receive feedback and implement design improvements

Project Support

* Prepare and maintain design systems and guidelines

* Participate in improving overall user experience and usability

Requirements

* At least 1 year of experience as a designer in the IT industry

* Portfolio of completed projects

* Solid understanding of UX/UI principles

* High level of responsibility, attention to detail, and initiative

Work Format

* Office-based position in Paphos, Cyprus

Contract: 3 Months (Extension Possible)
Location: Europe (Ideally Denmark / Northern Europe)
Engagement Type: Contract via Ivy Tech
Industry: Life Sciences / Healthcare Data / Pharma

Overview

We are seeking a Senior Business Analyst to support a strategic engagement with a Top 20 global pharmaceutical company. The role will work closely with Ivy Tech, our client, and internal product teams to help shape and deliver digital solutions that support global healthcare data platforms.

The successful candidate will act as a bridge between business stakeholders, end users, and technical product teams, ensuring that business requirements are clearly defined, translated into technical specifications, and implemented effectively.

This role requires someone with strong analytical capability, business acumen, and stakeholder management skills, combined with experience working in life sciences, pharmaceutical, or healthcare data environments.

Key Responsibilities

• Act as a liaison between business stakeholders, end users, and product teams to translate business needs into digital solutions
  
   
• Lead requirements gathering, business analysis, and solution definition across complex digital initiatives
  
   
• Analyse internal and external business requirements and identify opportunities for process improvement and innovation
  
   
• Translate business requirements into functional and application-level requirements for engineering and product teams.
  
   
• Document the relationships between end users, business processes, data, and applications.
  
   
• Support the delivery of data-driven digital platforms that serve healthcare and life sciences stakeholders.s
  
   
• Facilitate collaboration between technical and non-technical teams.
  
   
• Contribute to project planning, product strategy, and delivery oversight.
  
   
• Ensure solutions align with business objectives, regulatory considerations, and end-user needs.s
  
   

Required Experience

• Senior-level Business Analyst experience (7+ years preferred)
  
   
• Proven experience working in life sciences, pharmaceutical, or healthcare data environments (mandatory)
  
   
• Strong ability to gather, analyse, and document business and technical requirements
  
   
• Experience working with digital platforms, data-driven systems, or enterprise applications
  
   
• Strong understanding of business processes, data structures, and system interactions
  
   
• Experience working in Agile product environments
  
   
• Demonstrated ability to engage with senior stakeholders and cross-functional teams
  
   
• Strong analytical, problem-solving, and communication skills
  
   
• Comfortable working in client-facing or consulting environments
  
   

Core Capabilities

Business Acumen

• Strong understanding of business processes, organisational structures, and industry trends within life sciences
  
   
• Ability to analyse complex business environments and identify opportunities for improvement and innovation
  
   
• Applies subject matter expertise to solve business challenges and support value-driven decision making
  
   

Data-Driven & Technical Understanding

• Strong appreciation for data concepts and digital architectures
  
   
• Ability to understand how technology platforms support business objectives
  
   
• Experience working with data-centric platforms and digital products
  
   

Analytical & Problem-Solving Skills

• Ability to identify, analyse, and prioritise complex problems
  
   
• Develop effective solutions that balance business requirements and technical constraints.
  
   
• Guide on issues arising in complex digital or data-driven projects.
  
   

Stakeholder Management

• Strong ability to identify, engage, and manage relationships with key stakeholders
  
   
• Ensure alignment of business goals, expectations, and delivery outcomes
  
   

Communication & Collaboration

• Ability to communicate technical concepts to non-technical stakeholders
  
   
• Facilitate discussions between business, product, and technical teams.
  
   
• Support change management and user adoption across digital initiatives
  
   

Project & Product Delivery

• Contribute to product and project strategy.y
  
   
• Provide structured input into delivery planning and prioritisation.
  
   
• Manage risks, identify issues early, and support resolution plans.
  
   
• Experience working with Agile frameworks and product management tools
  
   

Location & Engagement

• Based in Europe, with a preference for Denmark or Northern Europe
  
   
• Ability to collaborate with distributed teams
  
   
• Contract engagement initially 3 months, with potential for extension depending on project needs
  
   

About Ivy Tech

Ivy Tech is a boutique technology outsourcing partner that provides highly experienced professionals to organisations operating in complex and regulated industries. Our teams specialise in data-driven platforms across life sciences, healthcare, and fintech, helping clients accelerate delivery while maintaining quality, compliance, and flexibility.

Project Context

The Business Analyst will support the development and optimisation of a platform that serves as a trusted source of truth for global healthcare professionals (HCPs), clinical, scientific, and research information, enabling improved data access and insights for life sciences companies, payers, providers, and patients.

Company: Texas-based Moving Company, Austin
Location: Remote (US Working Hours Required)
Hours: 8am - 8pm Austin Time /CDT

We’re hiring highly motivated reps to answer phones and set appointments for a moving company. While experience in the moving industry is welcomed, it is not required. As an Appointment Setter, you will engage with new customers, follow up with prospective customers, and set appointments to close moving services bookings.

Duties and Responsibilities:

• Engage with Clients: Interact with new and existing clients to close bookings.
• Customer Expectations: Set goals to surpass customer expectations by working closely with top management to ensure customer satisfaction and maximize sales opportunities.
• Needs Assessment: Contact new and existing customers to discuss their moving needs and preferences.
• Service Information: Provide detailed information and answer questions about moving services, including pricing, schedules, and logistics. Discuss their moving needs and preferences.
• Client Management System: Maintain and update contact lists in the Company’s customer database.
• Customer Support: Provide exceptional customer support by answering questions, resolving issues, and offering advice on the moving process.
• Moving Process Guidance: Advise customers on packing tips, moving day preparation, and other related moving process steps to ensure a smooth experience.
• Follow-Up: Follow up with prospective customers to ensure all their questions are answered and assist in scheduling appointments.
• Flexibility: Adapt to changing business needs and perform specific tasks as required.

Requirements:

• Language Proficiency: Proficient in English and Russian
• Experience: 1-year experience in sales or customer service.
• Communication Skills: Excellent communication skills.
• Organization: Highly organized and able to multitask, detail-oriented.
• Work Environment: Ability to work in a fast-paced environment.
• Technical Skills: Tech-savvy and able to use CRM software.

Nice to Have:

• Industry Experience: Experience in the moving industry.
• Sales Experience: Phone sales experience.
  
  Important: BE FLUENT IN ENGLISH AND RUSSIAN

🎯 Role Overview

As a Compliance Manager at TrueLabel, you will be responsible for supporting compliance processes related to player verification, refunds, and regulatory requirements. Working closely with Customer Support, Payments, and Anti-Fraud teams, you will ensure that player-related cases are handled properly and in accordance with AML policies, internal procedures, and industry standards.

You will contribute to maintaining transparent and compliant operations, supporting player communication in complex cases, and helping develop internal processes that ensure regulatory alignment and operational efficiency.
 

⚙️ Your Tasks:

• Support Customer Support team in handling player inquiries related to personal data, verification, complaints, and refund requests;
• Analyze and assess refund eligibility, assisting Customer Support in preparing responses to players, including disputed or conflict situations;
• Process requests from PSPs and banks, including the collection and verification of player KYC documentation;
• Update and maintain AML policies, Terms & Conditions, and Payment policies;
• Participate in the development and implementation of internal compliance procedures;
• Ensure proper case handling and documentation in accordance with internal policies and regulatory requirements;
• Collaborate with Payments, Anti-Fraud, and Customer Support teams to collect and verify player-related information and resolve operational cases.
   

👤 Our Criteria:

• Experience in the gambling industry or working with PSPs is required;
• Intermediate or higher English (written and spoken);
• Ability to respond promptly to requests and manage player-related issues efficiently, including conflict situations;
• Strong organizational and analytical skills, with attention to detail;
• Ability to work cross-functionally with multiple teams and coordinate case resolution;
• Proactive, solution-oriented mindset, with the ability to analyze situations and find practical solutions rather than following rules mechanically;
• Legal background will be considered a strong advantage.
   

💪 Your Strengths:

• Ability to analyze complex cases and make balanced decisions;
• Strong sense of responsibility and compliance awareness;
• Clear and confident communication with internal teams and external partners;
• Ability to stay calm and solution-focused in conflict situations.
   

💼 Our Offer:

• Flexible work setup - work remotely or from the office, we focus on results, not location;
• Support for a comfortable work environment - we compensate coworking expenses and EcoFlow power stations to help our team stay productive during power outages in Ukraine;
• Unlimited vacation and sick leave, because we trust our people to manage their time responsibly;
• Relocation support for team members who want to move;
• Regular performance-based bonuses that reward individual and team impact;
• Learning support - we cover 50% of professional courses and development programs;
• Language & wellbeing support - we cover 50% of English classes and psychological consultations;
• Career growth opportunities - we prioritize internal promotions and development;
• Team culture that actually feels like one - regular gifts, company merch, and team events throughout the year;
• Real impact - we are small enough for every voice to be heard and big enough to turn great ideas into action quickly.

Softoria is a multi-product software company creating solutions in Data as a Service, Big Data, Mobile Apps, and Security Products. We’re looking for a proactive person to source IT projects for acquisition or investment.

The role includes identifying opportunities, reaching out to founders, gathering key information, and building a strong deal pipeline. A mix of technical thinking (automation, scraping, outreach) and strong communication skills is essential.

Responsibilities:

• Source IT projects for potential acquisition or investment
• Set up and optimize parsing/scraping of sources to identify relevant projects and founders’ contacts
• Automate outreach processes (email, LinkedIn, and other channels)
• Identify and contact product owners/founders
• Conduct negotiations and build strong, trust-based relationships
• Collect and validate key information about potential targets
• Perform initial evaluation of core business metrics: revenue, profit, downloads, DAU/MAU
• Analyze investment attractiveness of projects
• Build and manage deal flow pipeline
• Independently learn and adapt to new tools, niches, and monetization models

Requirements:

• Excellent English (spoken and written)
• Experience with scraping, parsing sources, and collecting contacts
• Ability to automate outreach and prospecting processes
• Strong understanding of business metrics: revenue, profit, downloads, DAU/MAU
• Knowledge of IT/digital products 
• Market research and product evaluation skills
• Excellent communication and negotiation skills
• Ability to build rapport and extract key information from founders
• Proactive, self-driven, and results-oriented
• Quick learner, able to understand new tools, niches, and monetization models

Example tasks (To give you a clear idea of the work):

1. Mobile apps (Android)
Find apps in a specific niche (e.g., app locker), contact developers, and explore acquisition opportunities.

2. API / SaaS products
Research projects in a niche (e.g., sports APIs), evaluate their metrics and business potential.

3. Chrome extensions
Identify extensions with traffic and reach out to owners.

4. Startup acquisition (legal cases)
Example: find a certified startup in Portugal available for acquisition.

We offer:

• Opportunity to build the direction from scratch
• Direct access to the founder and fast decision-making
• Direct impact on revenue and overall business results
• Remote or hybrid work format
• Official employment, paid vacations and sick leaves
• Budget for learning and professional development
• A growing marketing team with a data-driven culture

The Vision 
At Entie, we believe technology should do more than just connect people—it should help them stay connected. We are building an AI Copilot for long-term relationships (RelTech), moving beyond the world of dating apps into the world of lasting partnership.
 

Our Progress 
We’ve already validated the concept with zero marketing budget:

• #2 Product of the Day on Product Hunt ($15 launch budget).
• Featured in Trend Hunter and other global media.
• A complete development team is already in place.
• Currently building v2.0 to scale the initial success.
   

The Role 
We are looking for a design partner to join our founding team. This isn’t a task-based role; you will be the Visual North Star of the product.

• Lead the UX/UI strategy from scratch for our next major release.
• Work directly with the founders to shape the product roadmap.
• Ensure our AI-first solution feels human, intuitive, and supportive.
   

Partnership Terms 
We are currently in a lean bootstrap stage, prioritizing long-term growth over immediate overhead:

• Equity: 10% ownership (secured by legal agreement).
• Flexibility: Part-time commitment (~20 hours/week), allowing you to maintain your current role.
• Investment: As a co-founder, you will share in the project’s minimal operational costs (proportional to your stake).
• Compensation: This is an equity-only role until our next funding milestone or revenue stage.
   

Why Join Us?

• Real Impact: Your work will directly improve the lives of couples.
• Launch-Ready: We have the tech stack to bring your designs to life immediately.
• Ownership: Total creative freedom in a rapidly growing niche.

Headway Inc is a global tech company, revolutionizing lifelong learning by creating digital products for over 150 million users worldwide. Our mission is to help people grow. We’re proud to be ranked 4th among the World’s Top EdTech Сompanies by TIME magazine. We believe lifelong learning should be accessible, personalized, and impactful to each individual. That’s how we change the world and why we bring together exceptional minds.
 

The core of our achievements is our team. We believe in people and shared values SELECT. That’s why, together with Dmytro Frolov, Product Design Manager at Skillsta by Headway Inc, we’re looking for a Growth Product Designer to join our team of superstars transforming the EdTech industry.
 

What product will you be working on?

Skillsta is an app that helps users worldwide improve their social skills through short interactive lessons based on real-life situations. The app ranked among the top 20 in the Education category on the US App Store.
 

Why this is exciting:

• A chance to contribute to the development of an EdTech app: work with the team to explore growth opportunities in a new product.
• The opportunity to see the impact of your work right away — your ideas and decisions won’t be shelved for later. You’ll be able to implement changes and observe their real-time effect.
• Your decisions will directly influence the product’s key metrics and user experience. This isn’t just a role “within the system” — you’ll be part of the change.
• We value the design process, user research, and follow a data-driven approach.
• You’ll become part of a team where freedom, ownership, and fast growth are the norm.
   

What will you do:

• Design and iterate on web funnels, onboarding flows, paywalls, and upsells — everything that drives conversion.
• Constantly look for growth opportunities: analyze competitor funnels, audit current user experience, and find where the product can grow faster.
• Generate hypotheses, run A/B tests, read results, decide what’s next.
• Work closely with PMs, marketers, and developers to ship experiments fast.
• Maintain and extend design system components for growth surfaces.
   

What do you need to join us:

• 2+ years in Product or Growth Design.
• Strong UI skills and solid grasp of mobile and web patterns.
• Experience with A/B testing — not just designing variants, but understanding results.
• Clear communication: you can explain why a solution will work, not just what it looks like.
• English Upper-Intermediate.
• Alignment with the values of our team (SELECT).
   

Would be a big plus:

• Understanding of PMM and growth marketing fundamentals.
• Familiarity with analytics tools (Amplitude, Mixpanel).
• Experience with UX writing or working alongside copywriters.
   

What do we offer:

• Work within an ambitious team on a socially impactful education product.
• An office with a reliable shelter, generators, satellite internet, and other amenities.
  Access to our corporate knowledge base and professional communities.
• Personal development plan.
• Compensation for English language learning, external training, and courses.
• Medical insurance and full sick leave compensation.
  Company doctor and massage in the office.
• Sports activities: running, yoga, boxing, and more.
• Corporate holidays: we go on a week-paid holiday to rest and recharge twice a year.
• Supporting initiatives that help Ukraine. Find out more about our projects here.
   

Working schedule

This is a full-time position with a hybrid remote option. It means that you can decide for yourself: whether you want to work from the office, remotely, or combine these options.
 

Are you interested?

Send your CV!

Position Summary: 

The Retailer Support Representative is responsible for providing comprehensive technical and operational support to retailer partners across multiple client programs. This role requires flexibility and adaptability as agents support various customer accounts and may be assigned to new client programs as the company grows.

Key Responsibilities: 

Agents in this role handle both incoming and outgoing communications to ensure complete issue resolution.

• First Point of Contact: Act as the primary support contact for retailer inquiries across all active client programs
• Kiosk Troubleshooting (Touchpoint Support): Diagnose and resolve device power issues, network connectivity problems, scanner/printer malfunctions, and payment device errors
• Loyalty Program Support: Address loyalty program issues and provide general app support to retailers
• Marathon POS Configuration Support: Provide basic setup guidance, verify configurations, and coordinate with the support team for complex POS requests
• CRM Ticket Management: Triage and respond to support inquiries, accurately documenting issue details, troubleshooting steps, and resolutions
• Knowledge Base Utilization: Apply macros, KB articles, and established troubleshooting flows to resolve common issues efficiently
• Guided Troubleshooting: Walk retailers through common fixes including kiosk reboots, connectivity checks (Wi-Fi/Ethernet/VPN), and app reinstall or settings verification
• Outgoing Communication: Proactively contact retailers and on-site personnel to gather additional information, verify issue resolution, and coordinate troubleshooting steps, or to reach the other aim defined by the project.
• Multi-Project Coverage: Provide support across all active client programs (currently Touchpoint and Marathon ARCO Rewards) with readiness to support new customers as onboarded
• Escalation Management: Escalate tickets appropriately to Platform Support, Engineering, or Hardware Ops when issues fall outside first-contact resolution scope
• L1 Escalation Handling: Receive and resolve escalated cases from Level 1 members support team, providing guidance and advanced troubleshooting
• Documentation Maintenance: Collaborate with internal teams to keep support documentation current and identify gaps in the knowledge base
• Continuous Learning: Participate in ongoing training to stay informed on product updates, configuration changes, and support processes

Qualifications: 

• 1+ year of experience in customer support, help desk, or technical troubleshooting roles 
• Familiarity with kiosk systems, POS hardware, or retail environments preferred 
• Basic understanding of network troubleshooting (Wi-Fi, Ethernet, VPN, static IP) 
• Ability to manage multiple cases at once while staying organized and responsive 
• Excellent communication skills — able to clearly explain solutions to both technical and non-technical users 
• Experience with Freshdesk, Jira, or similar ticketing tools is a plus 
• Exposure to MDM tools and payment hardware is helpful but not required 

Schedule: 

• Mon-Fri 9am-6pm ET

PAR Retail Offers:

- Long-term employment;

- Competitive compensation with regular performance-based salary and career development reviews;

- A unique and friendly environment where everyone can explore and learn new technologies.

🎯 Role Overview

As an Account Manager at TrueLabel, you will be responsible for building and maintaining strong relationships with clients while ensuring efficient coordination between internal teams and customer needs. You will work closely with Product, Development, Support, and other internal teams to translate client requests into actionable tasks, manage priorities, and ensure timely delivery in accordance with SLA and internal processes.

The role requires a proactive approach to client communication, task coordination, and process improvement, helping ensure smooth operations and high client satisfaction.
 

⚙️Your Tasks:

• Maintain regular communication with clients and manage ongoing relationships;
• Collect and clarify client requirements, translating business requests into tasks for internal teams;
• Create and manage tasks in Jira / Service Desk or similar task management systems;
• Monitor task progress, delivery timelines, and SLA compliance;
• Coordinate work between Product, Development, Support, and other departments;
• Organize regular client meetings and prepare follow-up communication;
• Coordinate the resolution of incidents and operational issues affecting clients;
• Document and analyze cases to identify opportunities for process improvements.
   

👤 Our Criteria:

• Minimum 2 years of experience in the gambling / iGaming industry;
• Intermediate or higher English (written and spoken);
• Experience working with task management systems such as Jira or similar tools;
• Strong communication and client relationship management skills;
• Ability to manage multiple priorities and coordinate several teams simultaneously;
• Experience managing a small team of up to 10 people;
• Strong analytical and organizational skills with attention to detail.
   

🧠Your Strengths

• Ability to balance client needs with internal priorities;Strong coordination and stakeholder management skills;Structured and solution-oriented mindset;
• Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
• Strong coordination and stakeholder management skills;
• Structured and solution-oriented mindset;
   

💼 Our Offer:

• Flexible work setup - work remotely or from the office, we focus on results, not location;
• Support for a comfortable work environment - we compensate coworking expenses and EcoFlow power stations to help our team stay productive during power outages in Ukraine;
• Unlimited vacation and sick leave, because we trust our people to manage their time responsibly;
• Relocation support for team members who want to move;
• Regular performance-based bonuses that reward individual and team impact;
• Learning support - we cover 50% of professional courses and development programs;
• Language & wellbeing support - we cover 50% of English classes and psychological consultations;
• Career growth opportunities - we prioritize internal promotions and development;
• Team culture that actually feels like one - regular gifts, company merch, and team events throughout the year;
• Real impact - we are small enough for every voice to be heard and big enough to turn great ideas into action quickly.

🎯 Role Overview

We are looking for an Integration Manager to join our Core Product Team.

Our platform powers multiple B2B iGaming partners, and this role focuses on managing and improving third-party integrations.

You will act as the bridge between partners, product, and engineering teams, defining integration requirements, ensuring technical accuracy, and maintaining smooth, reliable connections with external systems.
 

⚙️Your Tasks

Integration Management.

• Gather and clarify requirements from B2B partners regarding new triggers, attributes, and integration needs.
• Build and maintain robust and resilient integration schemes with third-party services
• Translate partner and business requests into clear, structured technical tasks for development teams.
• Review and interpret API documentation from third-party services.
• Collaborate with Product and Engineering to scope, test, and deliver new integrations.
• Maintain an internal registry of third-party systems and API endpoints.
• Support release validation and QA testing of integration-related features.

Partner & Internal Collaboration

• Act as the primary point of contact for integration-related requests from B2B clients.
• Provide clear documentation and integration guides for internal and external teams.
• Collaborate with the Core Product team to align integrations with the overall platform strategy.
• Troubleshoot integration issues and coordinate fixes with developers.
   

👤 Our Criteria

• 2+ years of experience in integration management, product operations, or technical project coordination, preferably in iGaming, SaaS, or fintech.
• Solid understanding of API integrations, REST/JSON principles, and data flows between systems.
• Experience working with third-party vendors or marketing automation tools (e.g., Smartico, Customer.io, or similar).
• Ability to read and interpret technical documentation and explain it clearly to non-technical stakeholders.
• Strong organizational and communication skills; ability to manage multiple integration projects in parallel.
• Detail-oriented, proactive, and comfortable working in a fast-paced environment.
• English level Upper-Intermediate or higher.
   

🧠Your Strengths

• Background in iGaming or B2B product management.
• Familiarity with webhooks, event-based systems, and no-code automation tools.
• Basic knowledge of Postman, Jira and/or similar tools for get things done.
• Experience testing APIs or validating integration logic.
   

💼 Our Offer:

• Flexible work setup - work remotely or from the office, we focus on results, not location;
• Support for a comfortable work environment - we compensate coworking expenses and EcoFlow power stations to help our team stay productive during power outages in Ukraine;
• Unlimited vacation and sick leave, because we trust our people to manage their time responsibly;
• Relocation support for team members who want to move;
• Regular performance-based bonuses that reward individual and team impact;
• Learning support - we cover 50% of professional courses and development programs;
• Language & wellbeing support - we cover 50% of English classes and psychological consultations;
• Career growth opportunities - we prioritize internal promotions and development;
• Team culture that actually feels like one - regular gifts, company merch, and team events throughout the year;
• Real impact - we are small enough for every voice to be heard and big enough to turn great ideas into action quickly.

About the Role

We are looking for a Middle+ Automation QA Engineer to join our team and contribute to the development of a high-load financial exchange platform. The product operates in a domain with elevated quality, reliability, and performance requirements.

Responsibilities:

• Develop and maintain automated tests using Playwright + TypeScript
• Design scalable and maintainable test architecture
• Contribute to the overall test automation strategy
• Perform UI and API test automation
• Analyze defects and participate in root cause investigations
• Collaborate with developers and product teams
• Participate in code reviews and quality initiatives
• Help improve QA processes and best practices
   

Requirements:

• 2+ years of experience in QA / Test Automation
• Solid hands-on experience with Playwright
• Strong knowledge of TypeScript / JavaScript
• Experience with UI test automation
• Experience with API testing / automation
• Understanding of SDLC and QA methodologies
• Experience working with Git
• Understanding of CI/CD pipelines
• English level: Intermediate or higher
  
   

Nice to have:

• Experience with high-load or complex systems
• Experience in fintech / trading / financial products
• Knowledge of REST / network protocols
• Experience with test reporting & debugging tools
  
   

What We Offer

 Work on a technically challenging product
Modern technology stack and engineering practices
Collaborative and supportive team environment
Opportunity to influence quality processes
Professional growth opportunities
Flexible working conditions
Competitive compensation

Team in UA is looking for a Support Shift Lead to lead a shift for our on-shift technical support team. This role is for a team supporting one of Team in UA's clients, DSC Video. You'll be responsible for keeping live operations running smoothly, ensuring nothing falls through the cracks during shift handovers, and serving as a bridge between our support function, engineering teams, and customers.

This role requires someone who thrives in fast-paced, high-stakes environments - live sports don't wait, and neither can we!

This is a full-time position based in our Kyiv office, requiring successful applicants to work a fixed shift schedule to ensure 24/7 coverage.

Responsibilities

• Lead and coordinate a shift on our 24/7 support team, managing workload distribution and ticket allocation 
• Own shift transitions, ensuring comprehensive handovers so no open issues are lost between shifts
• Provide first and second-line technical support to customers, including troubleshooting live streaming issues and answering integration questions
• Escalate complex technical issues appropriately and track them through to resolution
• Communicate proactively with customers during live events and incidents
• Provide feedback to the Support Manager on team performance, process improvements, and training needs
• Collaborate with engineering teams to surface feature requests, operational pain points, and recurring technical issues
• Document incidents, resolutions, and emerging patterns to improve team knowledge and response times

Requirements

• 3+ years experience in technical support
• Strong troubleshooting skills and comfort with technical concepts (APIs, streaming protocols, integrations)
• Excellent written and verbal communication skills
• Ability to stay calm and decisive under pressure during live events
• Highly organised with strong attention to detail, particularly around handovers and documentation

Nice to Have

• Previous experience leading or coordinating a team, even informally
• Experience with ticketing systems and support tooling
• Comfortable working rotating shifts as part of a 24/7 operation

About DSC Video

DSC Video is a platform-as-a-service partner delivering live streamed sports events from around the world to customers and their end consumers. Our technical support team operates around the clock to ensure seamless delivery of live content across global time zones.

We're looking for a skilled C Developer to join our team working on network switches, routers, and embedded systems. You'll be tackling high-level technical challenges in low-level programming, contributing to products used by industry leaders worldwide.

Core Responsibilities:

• Design and develop software for network switches and embedded systems
• Contribute to router software development projects
• Write efficient, maintainable C code for resource-constrained environments
• Collaborate with hardware teams to optimize system performance
• Debug and troubleshoot complex system-level issues

What We're Looking For:

• Strong C programming skills - You write clean, efficient code and understand memory management
• Linux proficiency - Comfortable with Makefiles, shell scripting, and Linux development environments
• Knowledge of L2/L3 network protocols (ARP, STP, IGMP, VLAN, routing protocols)
• 3+ years of professional software development experience. 
• English: Upper-Intermediate (B2+) - You can communicate technical concepts clearly

Compensation & Benefits:

• Competitive salary aligned with market rates
• Medical insurance coverage
• Paid vacation and holidays
• Comprehensive compensation package with additional benefits

Work Location

Full Remote - Work from Europe or Ukraine

We're a distributed team that values results over location. As long as you have a reliable internet connection and overlap with team hours for collaboration, you can work where you're most productive.

We are looking for a motivated Full-Stack Developer with solid experience in mobile development and backend services. The ideal candidate is proactive, well-rounded, and comfortable working across both frontend and backend.
 

Requirements:

- 3+ years of commercial experience in software development

- Strong experience with React Native

- Solid experience with Python (Django)

- Experience building and consuming REST APIs

- Understanding of mobile app architecture and best practices

- Experience with databases (PostgreSQL or similar)

- Familiarity with Git and collaborative workflows

- Good communication skills and ability to work independently
 

Responsibilities:

- Develop and maintain mobile applications using React Native

- Build and support backend services using Python (Django)

- Design and integrate RESTful APIs

- Collaborate on architecture and technical decisions

- Troubleshoot, debug, and improve application performance

- Work closely with the team to deliver high-quality solutions
 

Nice to have:

- Experience with Django REST Framework

- Familiarity with cloud services (AWS, GCP, etc.)

- Experience with Docker

- Understanding of CI/CD pipelines

- Experience with app deployment (App Store / Google Play)

Our family-style company is looking for a strong Senior Full-Stack Software Engineer (6+ years). This is a long-term, full-time position in a startup in the field of Cyber Security and AI.

About the Role

This is a backend-oriented full-stack position with significant frontend responsibilities. You’ll build and own features end-to-end, including CRUD workflows, database tasks, schema changes, and AI integrations.
You’ll collaborate closely with developers, Team Leads, and PMs in a highly collaborative Agile environment with ticket-based workflow (Jira). The role requires strong ownership, a startup mindset, and the ability to mentor other developers.

What you’ll do:

• Take ownership of full-stack features, including backend and frontend work
• Implement CRUD workflows, database tasks, schema changes, and AI integrations
• Ensure production-grade quality: monitoring, debugging, performance optimization, handling real-world issues
• Contribute to system architecture: design new components or evolve existing ones with focus on performance, scalability, cost, and maintainability.
   

What We’re Looking For:

• TypeScript and Node.js (core services)
• React and Shadcn for frontend development
• Backend development with Node.js, Fastify or NestJS
• PostgreSQL and Drizzle ORM
• Testing with Jest (unit tests) and Playwright (E2E tests)
• Experience with scalable systems and software architecture
• Startup mindset and ownership of features end-to-end
• Agile, collaborative environment with ticket-based workflow (Jira)
• Ability to mentor other developers
• Strong English proficiency and clear communication skills.
   

Nice to have:

• Python experience
• AWS or GCP
• Docker, GitHub Actions, CI/CD pipelines
• Kubernetes
   

Interview Process:

• Frontend technical interview (≈1 hour)
• Backend + System Design interview (≈1.5 hours)

The client may also request a short introductory interview as a final step.

We are looking for candidates who can start as soon as possible.
 

What we offer:

• A really promising long-lasting project (you will be proud of yourself)
• Sane and polite, but effective management
• The best corporate culture (according to our teammates' opinions)
• Competitive salary and other stuff
• Remote work, full time
• Becoming not just another team member, but a part of UKAD with unique value and long-term relationships
   

Some facts about UKAD to help you make a decision:
During 2022-2025, we only increased cooperation with our foreign partners.
UKAD combines benefits of family-sized companies, like no bureaucracy, easy access to the executives, with sustainable growth and vast opportunities.
Our company is strong enough to be not just a vendor but a tech partner. We can afford to choose customers that respect developers.
UKAD is one of the leading employers in Kharkiv, according to DOU.

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