Jobs at Djinni

As part of the AI transformation strategy, Kyivstar invests resources into development of products and services that uses cutting edge ML and Speech technologies to significantly improve internal processes and day-to-day tasks, but also uses gained experience to help partners and clients to receive maximum benefits from these technologies too.

Necessary skills:

•4+ years of experience in Machine Learning, Deep Learning and Speech Processing

•Strong Python skills with experience building maintainable and production-ready ML code

•Fundamental knowledge of  ML/DL theoretical concepts

•Hands-on experience with training and deploying models for various speech processing tasks including data preparation (e.g., speech classification, speech-to-text, text-to-speech, speaker diarization, etc.)

•Practical experience developing and deploying end-to-end production-ready ML pipelines, covering data gathering, preparation, training, validation, and inference

•Proficient in version control (Git) and containerization tools (Docker)

Would be a plus:

•Experience with real-time / low-latency speech systems

•Experience with distributed data processing and training in multi-node, multi-GPU environments

•Familiarity with PySpark for large-scale data processing

•Experience with Azure/AWS

•Exposure to Data Science in the Telecom industry

Responsibilities:

•Design, train, and optimize ASR and TTS models for production use

•Design, train, and evaluate classical ML models

•Perform feature engineering and data analysis for both speech and non-speech data

•Collaborate with DE/DevOps team to deploy the solution

•Plan and manage ML projects, articulate methodologies, and communicate results and business impact to stakeholders and customers

Proposed:

•Working with huge amounts of data at the largest operator in Ukraine

•Hands on experience with Cloud technologies and tools

•Great diversity of tasks and projects to utilize your knowledge and skills; flexibility in tools and approaches

•Opportunity to grow within the team of talented data scientists

We’re looking for a proactive and passionate Talent Acquisition Specialist to join our team and help scale our organization by identifying and attracting top-tier talent. The ideal candidate thrives in fast-paced environments, understands the dynamics of product-driven or startup teams, and is excited to play a key role in building high-impact teams.

Key Responsibilities:

• Own and drive end-to-end recruitment processes across multiple functions (Tech, Product, Design, Business, etc.).
• Design, implement, and continuously improve structured recruitment processes to ensure consistency, efficiency, and a high-quality candidate experience.
• Partner closely with hiring managers to understand role requirements, team dynamics, and hiring goals.
• Craft compelling job descriptions and source candidates through multiple channels (LinkedIn, job boards, referrals, etc.).
• Conduct initial screening calls, assess candidate fit, and manage a seamless interview process.
• Enhance candidate experience with timely communication and feedback.
• Track hiring metrics and optimize recruiting strategies accordingly.
• Contribute to employer branding initiatives to position the company as a top choice for talent.
   

Requirements:

• 3+ years of experience in recruitment, preferably in high-growth or dynamic environments.
• At least 1 year of experience working in a product or startup company – understanding of lean teams, fast hiring cycles, and adaptability is key.
• Strong communication and interpersonal skills with a collaborative mindset.
• Good conversational and written English skills (at least Upper-Intermediate level or higher).
• Ability to work with multiple stakeholders and manage competing priorities.
• Familiarity with ATS platforms and sourcing tools (e.g., LinkedIn Recruiter, AngelList, etc.).
• A passion for people, hiring, and helping build high-performance teams.
   

Nice to Have:

• Experience working with AI companies or hiring for AI-related roles.

• Familiarity with AI tools to enhance sourcing, screening, or process automation.

   

Why Join Us?
We’re a passionate, fast-moving team building something meaningful. You’ll get the chance to grow with us, take ownership, and make a real impact on our team and culture.

We are currently looking for a Motion Designer to join our creative team. 

The role includes creating dynamic ad creatives, video editing for social media, working with stock footage, graphics, subtitles, and sound design. 

Required skills:

• Experience with After Effects / Premiere Pro and a portfolio
• Good understanding of the principles of dynamic assembly
• Attention to details and time management skills
• Ability to work with deadlines

Core responsibilities: 

• Creation of advertising video creatives for digital campaigns
• Video editing (social networks, YouTube, TikTok,)
• Tracking and working with graphics
• Search and selection of stock video
• Adding subtitles to videos
• Mastery of AI tools for creating video and graphics

• Sound design

   

Would be a plus: 

• Experience with 3D objects

We offer: 

• Office format of work in Bucharest
• Our office is located near Promenada Mall, schedule Mon–Fri, 10:00–19:00

If you're interested, please send your CV and portfolio — we’d be happy to consider your application.

Required skills:

- Excellent communication and negotiation skills.
- Upper-Intermediate English (required) B2, C1.
- Self-management skills.
- Be familiar with web development lifecycle (searching+qualifying+closing stages).
- Knowledge of business correspondence.
- Must have skills and desire to sell.

Will be strong plus:

- Be familiar with web development lifecycle (searching+qualifying+closing stages)

Responsibilities:

- Writing proposals and bidding on Upwork and other b2b platforms.
- Active search and attraction of potential clients and business opportunities (USA, Europe)
- Facilitate sales and pre-sales activities
- Building up effective communications with prospects
- Business communications and negotiation with potential clients
- Working with technical staff to meet customer needs
- Search and qualify potential clients (upwork, linkedin, etc.).
- Business correspondence and video conferences with potential clients.
- Clarification of the client’s requirements (needs) and sales activities (deal closing).
- Maintaining data, statistics, and reporting on each active client.
- Report on weekly and monthly progress.

About the project:

Due to the expansion of the team, we are looking for a Salesperson who constantly develops their skills, monitors the quality of their work, and is a great team player.

As a Sales Manager, you play a vital role in our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team’s potential.

Project Description:

We are looking for a DevOps Engineer with hands-on expertise in software development, release engineering, and configuration management to participate in development and testing of a 4K-enabled next-gen Android device with Google Assistant voice control.

Responsibilities:

The main responsibilities will be creating and support CI/CD pipelines for AOSP/Android, as well as dev team integration and testing support.

Mandatory Skills Description:

AWS
Linux
Java (8, 9)
Groovy
Bash scripts
Jenkins
Git

Nice-to-Have Skills Description:

Experience with microservices development
Experience in Android applications
Experience with languages: C++, Python
Frameworks: SpringBoot
Containers: Docker, Kubernetes
Testing tools: Appium, Selenium
Building tools: Graddle, Make, Maven

Languages:

English: B2 Upper Intermediate

HR-16868729

PIN-UP Global is an international holding specializing in the development and implementation of advanced technologies, B2B solutions and innovative products. We provide certification and licensing of our products, providing customers and partners of the holding with high-quality and reliable solutions.

We are looking for a C&B Benefits Manager!

Requirements:

- Experience in managing company benefits;
- Experience in launching benefits for new offices/locations;
- Implemented internal communication projects.

Will be plus

- Experience conducting employee satisfaction surveys;
- Experience working with insurance, sports clubs, and benefits cafeteria programs.

Responsibilities:

- Analyzing the demand and feasibility of existing benefits and improving them;
- Calculating the cost and attractiveness of new benefits (new types, new locations) for employees;
- Implementing benefits: drafting policies, internal communication, working with providers, analyzing effectiveness; 
- Analyzing market practices; 
Maintaining the knowledge base in Confluence, drafting new policies.
Administering accruals/deductions, coordinating with other departments (L&D, Admin, Finance, Events).

Benefits:
☘️ An exciting and challenging job in a fast-growing holding, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more;
🤝🏻 Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;
📍 Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;
🧑🏻‍💻 Modern corporate equipment based on macOS or Windows and additional equipment are provided;
🏖 Paid vacations, sick leave, personal events days, days off;
👨🏻‍⚕️ Corporate health insurance program for your well-being;
💵 Referral program enjoy cooperation with your colleagues and get the bonus;
📚 Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences;
🎯 Rewards program for mentoring and coaching colleagues;
🗣 Free internal English courses;
🧘 Yoga classes to help you stay active and energized;
🦄 Multiple internal activities: online platform for employees with quests, gamification, presents and news, PIN-UP clubs for movie and book lovers, board games cozy evenings, special office days dedicated to holidays;
🎳 Company events, team buildings.

Whats Up Partners is a product company operating brands in Tier-1 markets, founded in 2023. We have several brands in the iGaming niche, which we are actively developing and never stop improving.

We are currently looking for a proactive, communicative specialist with a desire to develop and grow for the position of VIP Manager / Account Manager.
 

Your Mission

As a VIP Manager, you’ll be the go-to person for our most valued players — building strong personal connections, ensuring a best-in-class experience, and driving long-term loyalty. You’ll combine top-tier customer service with data-driven insights to create tailored journeys that maximize retention, lifetime value, and overall player satisfaction.
 

 🔸 Your tasks will be:

• build and maintain strong personal relationships with VIP players via phone, chat, email, and messengers (Telegram/WhatsApp);
• create and manage personalized VIP journeys, from onboarding to retention and growth;
• use predictive analytics to identify key triggers (churn, win/loss patterns, LTV growth) and act proactively;
• design and manage exclusive bonus schemes, promotions, and tailored offers — always focusing on ROI;
• provide concierge-level support for VIP clients, ensuring quick resolutions and premium service;
• collaborate with internal teams (Marketing, Product, Payments) to deliver the best possible VIP experience;
• contribute to retention strategies and loyalty policies that keep players engaged;
• report on VIP performance, KPIs, and ROI while identifying new growth opportunities.
   

🔸 You are definitely right for us if you have:

• 1+ years of experience in the iGaming niche as an Account Manager or VIP Manager;
• deep understanding of player motivation, customer retention strategies, and KPIs in the iGaming niche;
• C1 level of English;
• Experience with CRM systems and communication platforms (e.g., Telegram, WhatsApp, email, LiveChat, Zendesk);
• Excellent communication skills, emotional intelligence, and a proactive approach;
• Ability to balance player satisfaction and business profitability.
   

🔸 Will be a plus:

• knowledge of additional languages, such as German or Greek, is a big plus;
• experience working with high-value players (€5k+);
• ability to work with Tableau or similar systems such as SuperSet.
   

🚀 What we offer:

• direct access to VIP players and advanced business analytics tools;
• working days: Wednesday through Sunday inclusive, Monday and Tuesday are days off (negotiable). Working hours: 2:00 p.m. to 11:00 p.m.;
• the opportunity to make reservations in Ukraine;
• competitive salary + performance-based bonuses (related to customer retention, LTV, and NGR);
• professional and career growth — you will work for a company that supports initiative, invests in development, and encourages growth within the team;
• interesting tasks that require creative thinking and non-standard solutions;
• a strong, respectful, and friendly team that values results and humanity;
• training and development: the opportunity to attend courses, trainings, and specialized events at the company's expense;
• paid sick leave and vacation.

QIT Software is looking for an experienced App Developer to build, launch, and maintain an application on one or more major SaaS marketplaces such as:
- Shopify
- HubSpot
- Canva
- Adobe
- Figma
- Slack
- Salesforce
- Others


You’ll own the full lifecycle of development — from integrating our APIs and authentication flows to deploying and maintaining the app post-launch.

Ideal candidates have previously built production-ready marketplace apps or third-party integrations connecting APIs between platforms.

Details:
- Client: USA
- Tech stack: Python, Node.js, TypeScript, SQL/NoSQL, APIs, etc.
- Timezone: 8 hours overlap with PST


Requirements:

- Proven experience developing apps for Shopify, HubSpot, Canva, Adobe, Slack, or similar ecosystems
- Strong experience in  Node.js,
- Hands-on experience with REST APIs, webhooks, and OAuth 2.0
- Knowledge of deployment best practices (cloud hosting, CI/CD pipelines)
- Familiarity with marketplace submission and approval processes
- Excellent communication and ownership mindset
- Must align full-time with PST timezone

Responsibilities:

- Develop and launch a fully functional app or integration on a major SaaS platform
- Connect and extend our product’s functionality through REST APIs and webhooks
- Implement secure authentication (OAuth 2.0) and handle multi-tenant configurations
- Manage submission, approval, and version updates on marketplace
- Provide ongoing support, maintenance, and improvements post-launch

Work conditions:

- The ability to work remotely from anywhere in the world;
- Flexible work schedule, no micromanagement, no strict deadlines and free overtime work;
- Work in European and American products with a modern technology stack in different industries (Finance, Technology, Health, Construction, Media, etc.);
- Revision of wages every year or on an individual basis;
- Accounting support and full payment of taxes by the company;
- 100% compensation for remote English lessons;
- 15 paid leaves (PTO) and public holidays.

About us:

PRNEWS.IO is a global content marketing platform that connects brands with media outlets around the world. Headquartered in Northern Europe, we empower international brands to gain media exposure while helping news publishers monetize their content. Our clients are located all over the world, including Europe, the US, and Asia, with a growing strategic focus on expanding our presence and market share in the United States.

At PRNEWS.IO, you'll join a dynamic, international team that thrives in a fast-paced environment and shares a passion for global communication. We operate based on four core values:  ambition, innovation, credibility, and cooperation. And we believe in aligning our work with purpose. These values define who we are and who we strive to become.
 

About the role:

The Customer Success Specialist plays a key role in driving customer growth and cultivating long-term, trusted relationships. This position directly impacts our team’s success by increasing customer lifetime value and supporting ongoing engagement within the platform.

Part of the Sales team, you’ll be a crucial link between the company and our clients, working with top-tier global brands, visionary entrepreneurs, and decision-makers managing advertising budgets. Your goal will be to help them navigate our offerings and make the most effective decisions for their marketing strategies.

For this role we offer the flexibility of remote work and the opportunity to grow with a forward-thinking company.

Key requirements:

• 3+ years of sales experience (in online advertising or digital services)
• Experience in international sales is a plus
• High communication skills to work comfortably with calls and personalized email correspondence
• Proficiency in business English at a high level, both spoken and written, and knowledge of a second language is welcomed
• Positive attitude and flexibility to change (driven by our growth in different geographic markets)

• Sincere curiosity to learn new trends

   

Main responsibilities:

• Support clients in achieving the best possible results using the platform by analyzing their profiles, business specifics, roles, goals, and expectations, combined with thorough research.
• Ensure smooth execution of client campaigns by selecting the most effective products tailored to their objectives and desired outcomes.
• Advise clients on new products, services, promotions, and special offers to maximize their success.
• Build and nurture long-term, mutually beneficial relationships with clients.
• Conduct regular health checks on your client portfolio, identifying potential challenges and proactively addressing any issues.
• Drive growth by increasing customer lifetime value, order frequency, and average revenue.
• Meet or exceed sales targets and key performance indicators (KPIs).
• Maintain accurate and up-to-date client records in the CRM, ensuring all communications are properly logged.
• Collaborate closely with Sales and Marketing team members to enhance results and share best practices.
• Proven sales expertise and a strong understanding of customer needs; proactive mindset with a willingness to contribute ideas, improve processes, and drive innovation.
   

We offer:

• Competitive compensation package with performance-based bonuses
• A vibrant team of professionals with diverse expertise and backgrounds
• Unique career development opportunities and room for professional growth
• Paid annual leave and a supportive work environment

On behalf of our Client from Canada, Mobilunity is looking for a Full Stack Java Developer.

Our Client is a technology company focused on automating customs and freight logistics processes. The company’s main goal is to help customs brokers, freight forwarders, and importers simplify and optimize cross-border trade through modern, cloud-based solutions and well-structured APIs.

They are seeking a talented and experienced Full Stack Java Developer to join its fully remote team. You will play a key role in designing, developing, and maintaining a next-generation cloud-native SaaS platform for customs brokers and freight forwarders in North America. This is an exciting opportunity to contribute to a fast-paced development environment focused on high-quality design and clean code, using modern Java technologies and a service-based architecture.

Key Responsibilities:

• Design, develop, and implement new features across the full stack, including UI, backend server-side code, and functional concepts
• Work within a modular monolith architecture based on OSGI
• Ensure high performance, scalability, and security of applications
• Collaborate closely with product, design, and support teams to define and deliver new product capabilities
• Write and maintain comprehensive automated test units

Required Skills and Experience:

• 5+ years of professional experience in Full Stack Development
• Expertise in Java (preferably Java 21+)
• Strong working knowledge of Backend Server-Side development
• Experience with Service-Based Architectures (ideally OSGI/Bnd)
• Proficiency in modern UI Design/Development (e.g., Eclipse SWT or equivalent thick client/desktop application experience is a plus)
• Experience with PostgreSQL or other relational databases
• Working knowledge of developing automated test units using frameworks like JUnit/Mockito
• Familiarity with version control systems, particularly Git (GitHub)
• Ability to work independently and excel in a collaborative team environment
• At least Upper-Intermediate level of English

Nice-to-Have skills:

• Experience with reactive programming ,RXJava
• Experience using AI-powered coding tools like CoPilot

We are hiring a Customer Support Agent to provide high-quality client service for online products.
 

Role Overview:

We are looking for a Customer Support Agent for a fully remote role, acting as the main point of contact for customers and collaborating with internal teams to resolve issues.
 

Key Responsibilities:

• Act as the main point of contact for customers actively using the product;
• Respond to customer inquiries in a timely and professional manner;
• Provide customer support via email and chat;
• Gain a good understanding of the product to effectively answer customer questions;
• Communicate with other team members to find solutions when needed;
• Escalate inquiries to the relevant departments when required.

(Full training will be provided.)
 

Ideal profile for the position:

• Fluent Polish speaker;
• Good communication skills and customer-oriented mindset;
• Active listening skills, patience, and attention to detail;
• Ability to manage time effectively in a shift-based environment;
• Affinity with technology;
• Previous Customer Support experience is required;
• Previous iGaming experience is a plus;
• English level: B2 for internal communication.
   

Work Model & Schedule:

• Fully remote role;
• Shift-based position;
• Day shifts only (no night shifts);
• Working days: 4 days on / 2 days off;
• Shifts may include weekends.
   

The company guarantees you the following benefits:

• A positive workplace atmosphere that creates a culture of collaboration and support, making it a place you'll love working in;
• Competitive compensation and regular career development reviews;
• A generous vacation and sick leave policy, allowing you to take time off and enjoy a work-life balance;
• Financial assistance for professional development, helping you stay ahead of the curve and love your career path;
• Educational Allowances that give you the opportunity to expand your knowledge and experience;
• You'll have a monthly allowance for personal activities, giving you the opportunity to pursue your interests and hobbies outside of work;
• A comprehensive health insurance plan, depending on your current location;
• Referral program with financial rewards for bringing top talent to the company;
• Engaging in team-building activities and corporate parties.
   

Interview process:

1. HR Interview with a recruiter;
2. Final interview with the team;
3. Final decision.
    

If you find this opportunity right for you, don't hesitate to apply or get in touch with us if you have any questions!

Real People. Real Impact. One Crazy-Good Team.
Let’s Start With a Hello

We’re looking for a Paid Social & Influencer Manager who knows how to turn social channels and influencer collaborations into a steady stream of FTDs and deposits. If you love testing creative hypotheses, negotiating placements, and optimizing campaigns for real performance — we’re on the same wavelength.

Who We Are

We’re an international iGaming brand expanding rapidly across Uzbekistan and LATAM. Our focus is building scalable social acquisition channels where success isn’t measured by views alone — but by FTD, deposits, CPA, and real revenue growth.

Our culture?
Fast experiments and quick decisions.
Data-driven marketing.
Performance-first mindset.
Collaborative, creative, and international.

What You’ll Be Doing (Paid Social & Influencer Manager)

• Launching and scaling social acquisition campaigns focused on FTD / Deposits / CPA.
• Developing and testing creative hypotheses with designers and motion teams.
• Managing Telegram placements: sourcing channels, negotiating deals, launching integrations, and tracking results.
• Running Instagram influencer campaigns end-to-end: discovery, outreach, negotiation, integration management, and reporting.
• Analyzing campaign performance and optimizing channels based on performance metrics.
• Collaborating with marketing, SMM, and design teams to quickly test and scale ideas.

What Makes You a Great Fit

• 2+ years of experience in iGaming marketing or traffic acquisition.
• Hands-on experience managing social acquisition channels and optimizing campaigns for FTD / CPA / Deposits.
• Proven experience working with Telegram channels: sourcing, negotiating placements, launching integrations, and measuring results.
• Experience managing Instagram influencer campaigns from outreach to post-campaign reporting.
• Performance mindset — decisions driven by data and metrics.
• Ability to create clear creative briefs and rapidly test marketing hypotheses.

Bonus Points

• Experience working with LATAM or Uzbekistan markets.
• Strong understanding of iGaming traffic economics and funnel metrics.
• Network of influencers or Telegram channels.

What’s In It for You

• Fully remote format with a flexible schedule.
• Real influence on the growth of social acquisition channels.
• A team focused on fast testing, performance, and results.
• Support for professional development: courses, conferences, and learning.
• Salary in USDT + performance-based bonuses.

Let’s Wrap It Up

If you know how to turn social reach into real deposits and scale influencer campaigns with a performance mindset — we’d love to hear from you. Let’s grow social traffic together.

🚀 Junior Node.js / React Developer (with growth potential)

Looking for a project where you can dive into complex architecture, work with a modern stack, and actually influence technical decisions?
You’ve just found it. 👀
 

🔧 About the project

We’re building a platform with a deeply integrated architecture based on PostgreSQL (RLS + triggers), GraphQL + PostGraphile, Graphile Worker, React, Node.js, AWS, and Hugo.
This isn’t just about shipping “features” — you’ll be solving real architectural challenges that will help you grow technically and professionally.
 

💡 Our values

• Continuous growth and active involvement
• Responsibility and initiative
• A flexible, problem-solving mindset
   

✨ What we offer

• Work on a project with serious architectural depth
• Real influence on technical decisions
• Fully remote work format
• A team of professionals who are always ready to share experience and help you grow
   

📌 Your responsibilities

• Develop and maintain features using Node.js (Express) and Workers
• Work with PostgreSQL (RLS, triggers)
• Integrate GraphQL APIs (PostGraphile, Apollo Client)
• Take part in architectural discussions and solution design
   

✅ What we expect from you

• 0.5+ years of experience with Node.js, React, Express
• Experience working with PostgreSQL (RLS, triggers — a big plus)
• Understanding of backend architecture and security models
• Experience with AWS (S3, CloudFront) is a plus
• English level: B2 or higher
   

🛠 Our tech stack

Node.js, Express, Workers
React, Next.js
PostgreSQL (RLS, triggers)
GraphQL, PostGraphile, Graphile Worker
Apollo Client, GraphQL Code Generator
AWS (S3, CloudFront)
Keycloak
 

💬 Tools we use

• Slack — communication
• Asana — task management

We are seeking a talented Talent Acquisition Specialist with a hands-on experience in recruiting non-tech professionals. As a Talent Acquisition Specialist you will play a pivotal role in identifying and securing exceptional candidates who possess skills and knowledge required for our success.

Explore opportunities at JustMarkets and become a part of our team of professionals!

Responsibilities

• Assist in the mass hiring process by sourcing, screening and shortlisting, and interviewing candidates
• Develop and implement effective recruitment strategies to draw in a large number of qualified candidates
• Manage the recruitment process from job posting to hiring
• Focus on candidate experience, ensuring fast and effective communication with candidates and hiring managers throughout the process
• Collaborate with hiring managers to effectively manage their expectations and ensure success

Requirements

• 1+ years of relevant full-cycle recruiting experience
• Experience with mass hiring position
• Experience of conducting competency-based interviews
• Demonstrated ability to handle high-volume recruiting cycles
• Strong knowledge of common human resources practices
• Clear and concise verbal and written communication skills, including Upper — Intermediate English
• Ability to jump between high-level strategy and tactical execution
• High attention to detail, particularly when it comes to editing job descriptions, messaging candidates, and scheduling
• Experience in working with an international organization with competing priorities

We offer

• Compensation for tax expenses of private entrepreneurs in Ukraine
• Qualified assistance and support for Ukrainian private entrepreneurs
• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays according to current Ukrainian legislation
• Medical insurance for employees
• Compensation for professional education and learning English
• Compensation for a sports subscription or sports equipment

Join our team — here you will find unlimited opportunities for personal and professional growth!

We are a digital agency specializing in SEO and performance advertising (Google Ads). We work with small and medium-sized businesses in Ukraine, the US, Canada, the UK, and Europe.

Our goal is not just to “manage projects”, but to scale our clients’ businesses through a systematic and results-driven digital approach.

We are currently looking for a Customer Success Manager who can not only communicate effectively with clients but also think strategically, manage the financial performance of projects, and grow a portfolio of accounts.

Your responsibilities:

• managing a portfolio of clients with a strong focus on results;
• taking ownership of client retention;
• leading strategic meetings with clients;
• monitoring project performance and ensuring clients’ KPIs are achieved;
• identifying opportunities to grow and expand client partnerships;
• handling risks and resolving complex situations;
• prioritizing tasks and coordinating SEO and PPC teams;
• ensuring high-quality reporting and transparent analytics for clients.
   

Required experience:

• 1+ years of experience managing clients or projects in digital marketing;
• experience conducting online presentations and strategic calls;
• experience managing multiple clients simultaneously;
• experience working with US/EU clients (will be a plus);
• experience in upselling and expanding client contracts (will be a plus).

Hard skills:

• understanding of SEO and performance marketing;
• understanding of Google Ads account structure;
• strong proficiency in Google Sheets / Excel;
• experience working with CRM systems;
• strong time management skills;
• English — B2+.

Soft skills:

• strategic thinking;
• ability to handle objections;
• strong negotiation skills;
• structured approach and process management;
• high level of personal responsibility;
• ability to work in a fast-paced environment with deadlines and changing priorities.

What we offer:

• remote work format;
• stable income and transparent motivation system;
• opportunity to influence strategic decisions;
• work with international clients;
• a team that focuses on results rather than formalities;
• work environment without micromanagement;
• investment in your professional development and knowledge sharing;
• a vibrant and supportive company culture.

What matters to us

We are not looking for a task coordinator, but for a true partner for our clients — someone who thinks in terms of ROI, growth, and long-term relationships.

If you want to impact business outcomes rather than just “manage chats”, we would love to get to know you.

Send us your resume, and let’s talk!