Jobs at Djinni

We are a British—Ukrainian air defence tech company building distributed systems across the frontline. Our products are mission-critical, deeply technical solutions that directly strengthen national security. We’re now seeking a Technical Grant Writer who can understand our technology, articulate its impact, and secure funding through high-quality grant applications. This role requires analytical thinking, precision, and strong ownership of the entire grant lifecycle.

Our core value is impact for Ukraine: we build technology that makes a real difference on the actual battlefield, not in labs or on paper specs. We operate with a deep-tech mindset, pushing new technologies where engineering rigor truly matters. We value ownership and responsibility—people who execute, deliver, and stand behind the results.

Responsibilities

• Prepare high-quality grant applications: problem statements, technology descriptions, market analysis, and competitor research.
• Manage and support already submitted grant applications and ongoing grant projects through their lifecycle.
• Conduct competitive analysis and prepare SWOT assessments for our solutions.
• Proactively collaborate with engineering and product teams to collect technical inputs.
• Build project budgets and maintain basic financial tracking for grant activities.
• Prepare technical updates, progress reports, and presentations for grantors.
• Draft cooperation documents (including with military units) according to internal standards.
• Work daily with Google Docs, Sheets, Slides.

• Manage grant platforms, track deadlines, and ensure timely submissions.

   

Requirements

• Ability to clearly describe technological solutions, problem domains, and practical applications.
• Experience in market and competitor analysis; ability to prepare SWOT.
• Proactive communication skills and confidence working with technical experts.
• Experience preparing budgets and maintaining financial documentation for grants or projects.
• Background in preparing technical documentation and cooperation agreements.
• Strong skills in Google Docs/Sheets/Slides.

• English level B2+.

   

Nice to Have

• Technical background or experience working in tech companies.
• Experience managing grants (Brave1, Horizon, USAID, etc.).

• Understanding of defense or dual-use technologies, or readiness to learn quickly.

   

We Offer

• Meaningful work with direct impact on Ukraine’s air defence capabilities.
• Exposure to deep-tech engineering teams and innovative R&D processes.
• Professional growth in grant writing and grant management.
• Office in central Kyiv; hybrid format (priority for candidates who can work from the office when needed)

Founded in 2020, Iterasec has grown into one of the leading penetration testing companies in Ukraine and Poland. We specialize in high-impact and in-depth security testing, from web and mobile applications to complex infrastructures, IoT, automotive systems, networks, and cloud environments. Our clients are fast-moving startups as well as Fortune 500 giants and world-renowned automotive and cloud companies.

We’re looking for a talented Sourcer or Lead Generation Manager, responsible for prospecting, researching, creating lead databases and running LinkedIn campaigns.

This is a junior–mid operational role. No hard selling. No closing. This is a pipeline-building and database-heavy position.

Responsibilities:

• Build and maintain prospect databases.
• Research target domain, companies, and decision-makers.
• Identify and qualify potential leads according to our Ideal Customer Profile (ICP).
• Prepare contact lists and data for outbound campaigns.
• Launch and manage LinkedIn outreach campaigns.
• Maintain data accuracy in CRM and lead generation tools.
• Schedule intro calls for the founder or partnership manager.

Requirements:

• 6+ months of experience in lead generation, or sourcing.
• Strong research and data management skills.
• Experience with LinkedIn, CRM systems, and prospecting tools.
• Discipline, attention to detail and strong organizational skills.
• Good written English (at least B1).
• Curiosity about technology and cybersecurity.
• Persistence without being pushy.

What we offer:

• Exposure to cybersecurity, offensive security, and advanced technical domains.
• Clear progression path: LeadGen/Sourcer → SDR → Partnerships.
• Competitive compensation for this role level.
• Flexible remote environment, professional growth, and autonomy.

Quintagroup is hiring a Middle Frontend Developer for a fintech company building tools that help hedge funds manage treasury and financing more efficiently. The product gives hedge funds visibility and control over how they analyze and optimize financing across their prime brokers.

Technology stack: JavaScript, TypeScript, Vue, Tailwind, AWS, Terraform.

RESPONSIBILITIES:

• Build features for the web-based UI using the core stack — Vue and Tailwind
• Write robust, tested, production-grade code
• Deploy and maintain infrastructure using AWS and Terraform
• Collaborate with engineers, designers, and product managers

• Communicate with an international (UK) development team

   

REQUIREMENTS

• Confident with JavaScript and TypeScript
• Proactive mindset and willingness to take ownership
• Enjoys close collaboration across engineering and other teams
• English — B2+ / C1 (strong spoken and written)

WE OFFER:

• Flexible working format: fully remote, hybrid, or office-based.
• Medical insurance.
• Competitive salary and compensation package.
• Access to professional development tools, including tech talks and training sessions.
• Education reimbursement for relevant certifications or courses.
• Engaging team-building activities and location-specific perks.

BSG is a Communication Platform as a Service (CPaaS) designed to streamline how businesses connect with customers across multiple channels. Our flexible, cloud-based solutions integrate communication tools directly into your apps or websites, enabling real-time engagement.
 

We are looking for a detail-oriented Lead Research Specialist to join our Marketing team.

This role is focused entirely on data operations: researching target companies, identifying decision-makers, enriching contact information, and preparing high-quality prospect lists for outbound campaigns.

This is not a traditional SDR role. You will not be responsible for outreach, lead qualification, or booking meetings. Instead, you will become a critical part of our outbound engine by ensuring the team always has accurate and highly targeted data to work with.

What You'll Do

• Research companies based on predefined ICPs and outbound hypotheses
• Identify relevant buyer personas and decision-makers
• Find and enrich contact information across multiple channels: Email, LinkedIn, other available sources
• Build highly targeted prospect segments for outbound campaigns
• Work with modern lead generation and enrichment tools
• Maintain data accuracy and consistency
• Collaborate closely with the outbound team to improve targeting and campaign performance

What We're Looking For

• Strong attention to detail
• Structured and organized approach to work
• Ability to learn new tools quickly
• Proactive mindset and ownership mentality
• Ability to work independently and solve problems
• Strong research skills
• Interest in B2B sales, lead generation, or outbound operations

Nice to Have

• Experience in Lead Generation, Research, SDR, or Data Operations
• Familiarity with some of these tools: Clay, Apollo, LinkedIn Sales Navigator, Smartlead, PhantomBuster, Claude
• Previous experience working in a B2B environment

What Success Looks Like

• Consistently delivering high-quality prospect lists and segments
• Helping the outbound team launch campaigns faster
• Contributing to strong lead engagement rates through accurate targeting
• Continuously improving research quality and efficiency

What We Offer

• Fully remote position
• Full-time employment
• Structured onboarding and training
• Direct mentorship from experienced outbound professionals
• Opportunity to grow into an SDR role in the future
• Performance-based bonus system
• Work with modern outbound and automation tools
• Holidays, vacation, sick leave — according to the local legislation.

We’re working on a product that powers real conversations — an intelligent call center platform built to handle serious communication volumes. Think smart call routing, live dashboards, VoIP, and deep CRM integrations. The system is already running, already growing, and needs an engineer who wants to help shape where it goes next.

📍 Lviv / Remote · Full-time · 1+ years · English Upper-Intermediate

Stack

.NET 6+ / C# · React.js · TypeScript · MS SQL Twilio · WebRTC · SignalR · Azure (optional)

What You’ll Do

→ Build and maintain features across the full stack

→ Integrate telephony and CRM systems via APIs

→ Work on performance and scalability

→ Take part in code reviews, estimations, and tech discussions

What We’re Looking For

→ 2+ years with .NET (C#) and React.js in commercial projects

→ Good understanding of web architecture and client-server communication

→ Experience with REST APIs, relational databases, Git

→ English B2

What’s in It for You

✦ Stable long-term project

✦ Mentorship and regular growth conversations

✦ Remote or hybrid

✦ 18 vacation + 5 sick + 10 extra days off per year

✦ Accounting support, office lunches, team events

✦ Work Anniversaries -Special gifts to celebrate milestones.

What’s In It for You?

• Career Growth – Opportunities to develop and advance.
• Performance Reviews – Regular feedback and support.
• Work Anniversaries – Special gifts to celebrate milestones.
• Flexible Work – Hybrid or remote (Lviv office available).
• Mentorship – Guidance from experienced professionals.
• Accounting Support – We handle the paperwork.
• Paid Time Off – 18 vacation days + 5 sick days per year.
• Extra Leave – 10 additional days off annually.
• Free Office Lunches – Enjoy meals on us.
• Team Events – Gatherings, gifts, and a welcoming atmosphere.

We’re looking for a sharp QA Manual Engineer to join our team in Lviv. 

The Job

• Web Testing: Full-cycle functional and non-functional testing.
• Analysis: Reviewing requirements to find logic gaps early.
• Documentation: Writing test cases and bug reports that are actually useful.

• Delivery: Taking ownership of the release quality.

   

Must-Haves

• 1+ years of solid experience in web testing.
• API: Practical knowledge of Postman/Swagger.
• Database: Ability to write basic SQL queries.
• Tools: Experience with Azure DevOps (or similar) and a clear understanding of the bug lifecycle.
• Language: English B2.

• Format: Hybrid (Lviv office + remote).

   

Nice to Have

• Basic HTML/CSS or Selenium knowledge.
• Experience with load testing or Windows Server 2012.

• ISTQB certification.

   

What’s in it for you

• Career Growth — Opportunities to develop and advance.
• Performance Reviews — Regular feedback and support.
• Work Anniversaries — Special gifts to celebrate milestones.
• Flexible Work — Hybrid or remote (Lviv office available).
• Mentorship — Guidance from experienced professionals.
• Accounting Support — We handle the paperwork.
• Paid Time Off — 18 vacation days + 5 sick days per year.
• Extra Leave — 10 additional days off annually.
• Free Office Lunches — Enjoy meals on us.
• Team Events — Gatherings, gifts, and a welcoming atmosphere.

About the Client

Our client is an innovative U.S.-based biotechnology and AI longevity platform dedicated to measuring, tracking, and reversing brain aging. Combining multi-modal testing—including volumetric brain MRI, genetic analysis, blood biomarkers, and proprietary cognitive assessments—the company helps individuals detect early cognitive risks and optimize long-term brain health.

We are seeking a proactive, creative, and data-driven Meta Marketing Specialist on a part-time basis to own, launch, and scale direct-to-consumer (D2C) acquisition channels across Meta (Facebook & Instagram) for the U.S. market.

About the Role

This is a hands-on, highly operational role for an energetic "doer" who isn't afraid to get their hands dirty with video content. We don't just need someone to set up target audiences—we need a versatile specialist who can take raw video materials, slice them into dynamic short-form ad creatives, add engaging subtitles, and adapt them to dynamic Meta ad formats.

You will target health-conscious individuals, biohackers, executive longevity seekers, and proactive patients in the U.S., turning complex medical science into engaging visual storytelling.

Note: This is a long-term, stable part-time position. We are looking for an active, responsive, and attentive professional who deeply listens to the client’s vision and turns feedback into high-performing ad campaigns.

Key Responsibilities

• Video Production & Micro-Editing: Work with raw video footage—cutting, editing, formatting, and adding clean, accurate subtitles to produce high-converting short-form videos (Reels, Stories, Feed) for Meta Ads.
• Campaign Strategy & Setup: Build, launch, and manage direct-response Facebook & Instagram campaigns tailored to U.S. health/longevity target audiences.
• Ad Copywriting & Creative Execution: Draft punchy ad copy and design engaging visual concepts (images, video hooks, carousels) that communicate complex scientific concepts clearly.
• Audience Targeting & Funnel Management: Segment and test audiences (custom, lookalike, retargeting, interest-based) and ensure tracking via Meta Pixel and Conversions API (CAPI).
• A/B Testing & Optimization: Continuously test video hooks, headlines, CTAs, and landing pages to reduce CAC and maximize ROAS.
• Performance Reporting: Track key indicators (CPA, ROAS, CTR, CPM) and provide clear insights during team syncs.

Schedule & Availability

• Part-Time Workload: Expect roughly 15–20 hours per week, with flexibility to manage ad setups and creative editing throughout the week.
• U.S. Overlap: Flexibility to coordinate tasks and respond during hours overlapping with U.S. business time (typically afternoon/evening EET/CET).
• Mandatory Syncs: Regular video check-ins with the team to sync on strategy, review creative performance, and take feedback from the client.

Requirements

 - Video & Technical Skills

• Hands-on Video Editing: Experience with video editing software/apps to slice video, format aspect ratios, and generate accurate captions/subtitles.
• Proven Meta Ads Expertise: Minimum 2+ years of hands-on experience managing direct-response ad budgets on Meta Ads Manager (D2C, health-tech, or consumer products).
• Tracking & Analytics: Solid understanding of Meta Pixel, Conversions API (CAPI), and basic funnel attribution.

 - Key Personal Traits (Soft Skills)

• Client-Centric & Attentive Listener: Ability to truly listen to client feedback, understand their brand vision, and align creatives accordingly without unnecessary pushback.
• Proactive & Energetic ("Alive"): A quick-thinking problem solver who brings fresh ideas for video hooks, creative angles, and campaign iterations.
• Written English (Advanced): Strong ability to write clear, native-sounding ad copy and accurately subtitle video content for a sophisticated U.S. audience.
• Spoken English (Upper-Intermediate): Fluent and open communication during team strategy calls.

Nice to Have

• Experience in HealthTech, MedTech, Longevity, Biohacking, or Wellness markets in the U.S.
• Understanding of Meta's health advertising policy restrictions and compliance.

What We Offer

• Stable, Long-Term Part-Time Engagement: A steady role in one of the most exciting tech niches (AI & Cognitive Longevity).
• Flexible Remote Work: Work remotely from home (Ukraine/Europe) or from our office in Ukraine or Poland (Wrocław).
• Competitive Part-Time Compensation: Fair hourly or fixed monthly retainer with performance bonuses.

We are hiring on behalf of our client, a fast-growing FinTech company operating VASP and crypto exchange platforms across Asia, Europe, and Canada.

This is a senior leadership opportunity for an experienced risk professional who understands real payments, global acquiring, fraud prevention, and payment optimization.

If you have experience with multi-PSP / multi-MID environments, chargeback management, and payment risk strategy, this role offers the opportunity to make a direct commercial impact within a global payments ecosystem.

What You’ll Be Doing

• Lead and enhance the company’s global Risk Management Framework
• Monitor and optimize payment flows, approval ratios, and cascading logic
• Manage fraud prevention systems, chargebacks, and dispute processes
• Ensure compliance with Visa & Mastercard monitoring programs
• Work closely with international PSPs, acquirers, and banking partners
• Analyze fraud trends and transactional risks using data-driven insights
• Develop dashboards, reporting structures, and risk analytics
• Lead and mentor a team of Risk & Chargeback Analysts
• Collaborate cross-functionally with Finance, Tech, BI, and Operations teams

What We’re Looking For

• 3+ years of experience in Risk, Fraud Prevention, Payments, or FinTech
• Strong understanding of multi-PSP / multi-MID infrastructures
• Experience with chargeback management and fraud monitoring tools (Ethoca, Verifi, etc.)
• Knowledge of Visa & Mastercard compliance programs
• Strong analytical skills with experience using Excel and Power BI
• Ability to work in a fast-paced, global environment

Why Join?

• Work within an international FinTech and Crypto payments environment
• Be directly involved in payment optimization and revenue growth
• Collaborate with global PSPs, banks, and acquiring partners
• Lead impactful risk initiatives across multiple jurisdictions
• Join a fast-moving, data-driven organization with strong growth potential

If you're passionate about payments, fraud prevention, and risk strategy, we’d love to hear from you.

Trionika is a company specialising in digital traffic acquisition and monetisation across the EdTech and FinTech industries.

We are looking for an experienced Launch Director to lead the commercial launch of a new microfinance business in South Africa.

This is a unique opportunity to play a key role in building a business from the ground up. Working directly with the founders, you will drive market entry, establish strategic partnerships and help create a strong local presence from day one.

Key Responsibilities

• Lead the commercial launch of the microfinance business in South Africa.
• Develop and execute the market entry strategy together with the founders.
• Identify and evaluate new business opportunities.
• Build strategic partnerships with banks, payment providers, credit bureaus, collection agencies and other key market players.
• Lead commercial negotiations and establish long-term partnerships.
• Represent the company in meetings, conferences and industry events.
• Build and maintain a strong network within the South African financial services ecosystem.
• Work closely with legal, compliance, product and operations teams throughout the launch process.
• Coordinate commercial workstreams and ensure launch activities move forward according to plan.
• Provide founders with regular market insights, recommendations and progress updates.

Requirements

• Proven experience in the microfinance industry.
• Experience launching, scaling or expanding a financial services business into a new market.
• Strong commercial background with experience in business development, strategic partnerships or market expansion.
• Deep understanding of the microfinance ecosystem and its key stakeholders.
• Demonstrated ability to build high-value partnerships and negotiate complex commercial agreements.
• Excellent networking, stakeholder management and communication skills.
• Entrepreneurial mindset with a strong sense of ownership and accountability.
• Ability to work independently in a fast-changing environment.
• English level - В2 (Upper-Intermediate) or higher.
• Availability for periodic business trips to South Africa as required.

What We Offer

• Opportunity to lead the launch of a new international microfinance business.
• Direct collaboration with founders and key decision-makers.
• High level of ownership and autonomy.
• Opportunity to shape the company's market-entry strategy and commercial direction.
• A remote-first work environment.
• Flexible cooperation terms.
• Competitive compensation based on your experience and results.

If you're excited by the opportunity to build a business from the ground up and make a lasting impact, we'd love to hear from you!

We are looking for a CRM Team Lead to become a key member of our dynamic team. In this role, you will be responsible not only for developing and executing CRM and retention strategies but also for leading and mentoring a team of CRM specialists to achieve ambitious business goals.

HOW YOU WILL MAKE AN IMPACT

- Build and develop CRM and retention strategies for casino products
- Develop player lifecycle campaigns: onboarding, retention, reactivation, churn prevention, loyalty
- Create segmentation strategies and personalized communication flows
- Analyze CRM performance metrics including retention, LTV, ARPU, NGR, churn, CTR, and conversion rates
- Optimize communication funnels and player engagement strategies
- Collaborate with Product, VIP, BI, Content, and Dev teams
- Manage and mentor the CRM team
- Conduct 1:1 meetings, performance reviews, and team coaching
- Set KPIs and monitor team performance
- Oversee CRM campaigns across Email, SMS, Push, Onsite, and Messengers
- Work with automation and trigger-based campaigns
- Launch and optimize A/B tests
- Prepare technical tasks for BI and development teams
- Participate in CRM platform improvements and implementations

WHAT WILL HELP YOU SUCCEED IN THE ROLE

- 3+ years of CRM experience in iGaming
- 1+ year of leadership or team management experience
- Strong understanding of player lifecycle and retention mechanics
- Experience working with Tier-1 / European GEOs
- Hands-on experience with CRM platforms and campaign management
- Strong analytical skills and understanding of CRM metrics
- Experience with multichannel communication strategies
- Ability to work in a fast-paced startup environment
- Strong communication and organizational skills
- English level: Intermediate+ or higher

HOW WE WILL KEEP YOU SMILING

- We offer flexible working hours and remote work setup, enabling you to plan your work around your life and not your life around work!

- We offer unlimited vacation days, and we provide sick leave of paid.

- We are ready to offer relocation support for candidates.

- A competitive compensation that values the skills and experience you bring.

- Employee referral bonus and gifts for your special days.

- Financial support in 50% for learning expenses to help you in your professional growth!

- With us, you will experience a positive atmosphere and a company culture where people are valued above all else. You'll also have the opportunity to participate in fun team-building activities.

We are looking for a highly skilled, client-focused Account Manager to oversee and expand relationships within their own VIP base. In this role, you will manage your own dedicated VIP portfolio, focusing on cultivating loyalty and long-term engagement with the same high-value clients. This position demands a strong mix of personalized customer engagement, data-driven insights, and strategic account growth. The successful candidate will be proactive, analytical, and capable of delivering tailored experiences that strengthen loyalty, enhance satisfaction, and drive consistent revenue growth.

Requirements
- Previous experience in account management, customer relations, or sales (iGaming or betting industry experience is a plus).
- Strong communication skills, both written and verbal, with the ability to adapt across different channels.
- Analytical mindset with proficiency in working with KPIs, reports, and CRM systems.
- Target-driven with proven ability to implement upselling or cross-selling strategies.
- Fluency in English and French.

Responsibilities
- VIP Relationship Management: Manage a dedicated portfolio of VIP clients, maintaining daily communication and building long-term loyalty by consistently engaging with the same high-value clients from your personal base.
- Multi-Channel Communication: Maintain regular contact with clients through emails, phone calls, and messengers, adapting tone and strategy to suit customers’ needs.
- Data & Metrics: Analyze client behavior and key metrics to identify opportunities for growth, retention, and reactivation.
- Upsell Strategy Development: Create and execute tailored upselling strategies to maximize clients’ value and increase revenue.
- Reporting: Prepare detailed reports on account performance, trends, and campaign outcomes.
- Cross-Department Collaboration: Work closely with other teams to coordinate strategies and deliver seamless customer experiences.

Working conditions
- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.

We are looking for a detail-oriented and highly responsible VIP Quality Control Manager to ensure exceptional service quality for our VIP Support Team. Your mission is to maintain the highest standards of communication, accuracy, and consistency, ensuring that every VIP player receives a world-class support experience.

The ideal candidate has a strong analytical mindset, excellent communication skills, deep understanding of quality assurance principles, and the ability to provide constructive, clear, and actionable feedback.

HOW YOU WILL MAKE AN IMPACT

1. Quality Evaluation

• Review and evaluate VIP Support interactions across all channels (chat, email, calls).
• Ensure accuracy, professionalism, and empathy in communication with high-value players.
• Score interactions based on internal QC standards and quality rubrics.

2. Feedback & Coaching

• Prepare detailed feedback for VIP Support Agents to help them improve communication, accuracy, and efficiency.
• Conduct brief coaching sessions when needed, focusing on service quality and best practices.

3. VIP Standards Control

• Ensure that all VIP communication meets the highest company standards and supports strong player relationships.
• Identify deviations and propose corrective actions to preserve the premium level of service.

4. Insights & Process Improvements

• Analyze recurring issues and service gaps within VIP Support.
• Propose improvements to scripts, workflows, guidelines, and processes that elevate service quality.

5. Dispute Handling

• Review disputes between agents and QC team members.
• Ensure fair, unbiased, and well-documented resolutions.

6. Reporting & Analytics

• Prepare weekly and monthly quality reports with insights and recommendations.
• Track accuracy trends, recurring mistakes, communication patterns, and success points.

7. Collaboration

• Work closely with the VIP Team Leads, QC Team Leads, and L&D to align on standards and share insights.
• Support improvements in coaching frameworks and training programs.
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 1.5+ years of experience in Quality Control, Customer Support QA, VIP support, or a related role.
• Strong understanding of VIP player expectations, communication style, and service standards.
• Excellent analytical skills and attention to detail.
• Strong written communication and feedback-giving skills.
• Experience with QA tools, scorecards, and reporting dashboards.
• Ability to stay objective and make fair, data-driven decisions.
• Ability to work independently and manage multiple tasks in a fast-paced environment.
   

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

A global Marketing Technology company, recognized by leading industry analysts, is helping some of the world's most well-known brands drive customer engagement through a unique combination of data, technology, and creativity. With a strong product, a proven business model, and the mindset of a fast-growing startup, the company is entering an exciting stage of growth.

Joining a team of talented professionals across multiple global locations offers excellent opportunities for career development, with a strong culture of internal promotion and continuous learning.

The company is looking for a Technical Support Specialist – an energetic self-starter and problem-solver with strong technical skills, eager to learn, grow, and deliver exceptional support while working alongside experienced professionals.

Role Overview
 

The Customer Success Manager will manage enterprise clients with multiple platform instances, handling complex day-to-day operations, including technical issues, technical projects, data-related matters, and product adoption. The role requires someone who can see the bigger picture, prioritize effectively, and ensure all client needs are addressed.

The CSM will act as a trusted consultant, helping customers maximize the value of the platform by understanding their business goals, challenges, and organizational changes, while providing strategic insights to internal stakeholders to strengthen client relationships. This is a high-impact role focused on managing large enterprise accounts, driving customer success, long-term partnerships, and product adoption.

Role Responsibilities
 

Key Responsibilities: Manage multiple day-to-day activities, including technical issues, technical projects, data-related matters, and product adoption initiatives. Prioritize tasks effectively, ensuring all requests are addressed or escalated when needed. Act as a strategic consultant, helping enterprise customers maximize platform value and adoption. Understand clients' business context, including organizational changes, business goals, and growth initiatives, and provide insights and recommendations to internal stakeholders to strengthen customer relationships.

Scope of Work: Work with enterprise customers across Europe, Asia, and Australia, managing complex projects involving multiple internal and client-side teams. Drive product adoption, support strategic initiatives, and ensure customers achieve long-term success with the platform.

Key Stakeholders: Internal leadership, cross-functional teams (Product, Engineering, Support, Customer Success), and enterprise customers across multiple regions.

Team Overview 
 

Team Size: 5 team members, plus 1 colleague based in Kolkata, India.

Team Structure: The team is led by the Hiring Manager and includes senior leadership members who work closely with Customer Success Managers. The team is primarily based in Israel and operates in a remote-first environment.

Team Goals: Support enterprise customers across Europe, Asia, and Australia, helping them maximize the value of the platform. Manage complex customer relationships, drive product adoption, provide strategic guidance, and coordinate cross-functional initiatives.
 

Role Selling Points
 

• Opportunity to work with high-value enterprise customers.
• Strategic, consultative role focused on long-term customer success rather than reactive support.
• Exposure to complex business scenarios, including organizational changes, growth initiatives, and business strategy.
• Collaboration with global customers and distributed cross-functional teams.
• Remote-first work environment with an office available in Ukraine.
• Opportunity to influence customer strategy and provide insights to senior leadership.
   

Role Challenges
 

• Managing multiple technical, data-related, and business priorities simultaneously.
• Working with demanding enterprise customers in a high-impact environment.
• Balancing customer expectations with internal priorities.
• Quickly learning a complex SaaS platform and becoming a trusted advisor.
   

Ideal Candidate
 

Must have:

• Strategic thinking and ability to see the bigger picture.
• Strong prioritization and organizational skills.
• High level of motivation, ownership, and resilience.
• Consulting mindset with a customer-first approach.
• Ability to understand business goals and identify customer needs.
• Excellent client-facing communication skills.
• Ability to quickly learn complex technical products.
• Comfortable discussing technical concepts and working with technical teams.
• Demonstrates preparation, curiosity, and a proactive approach.

Nice to have:

• 1–3 years of experience in a technology company.
• Experience with APIs or technical SaaS platforms.
• CRM or MarTech background.
• Experience working with enterprise customers.

About the role
We are looking for an IT Procurement Specialist responsible for the full lifecycle procurement of software, licenses and related IT services. This role has a strong impact on cost optimization, compliance and the efficient use of IT resources.

Responsibilities

• Manage the full software procurement lifecycle: from gathering requirements to contract signing.  
• Handle licensing models and agreements (SaaS, on‑premise, enterprise agreements).  
• Negotiate with vendors (Microsoft, Atlassian, Adobe, etc.) and manage vendor relationships.  
• Optimize software costs through license optimization and cost‑saving initiatives.  
• Monitor license usage and prevent over‑ or under‑licensing; support audits and ensure license compliance.  
• Collaborate with IT, Finance and Legal teams on procurement, contracts and compliance matters.  
• Maintain procurement documentation, contracts and regular reporting.

Requirements

• At least 2 years of experience in IT or software procurement.  
• Solid understanding of licensing models (subscription, perpetual, volume licensing).  
• Experience working with major vendors (e.g., Microsoft, Oracle, SAP).  
• Strong negotiation skills and contract management experience.  
• Experience in cost optimization or participation in software audits is a plus.  
• English level: at least Intermediate (for working with contracts and vendors).

Nice to have

• Experience with SAM (Software Asset Management).  
• Familiarity with licensing policies of major vendors.  
• Experience working in international companies or multi‑vendor environments.

Project Description:

For the world most global bank we are building the platform, which supports various information gathering and processing across the organization and providing access to this data

Responsibilities:

Candidate will be responsible for building out the firm's strategic reference data platforms to serve businesses within client company. The successful applicant will take ownership of key projects and components and will be responsible for all phases of SDLC including analysis and design, development, testing and deployment. As a developer, the candidate will be responsible for developing & deploying technical solution following engineering excellence standards. A potential candidate will need to understand system and enterprise architecture concepts and will be expected to understand how all components fir together and impact one another. They will work with a global and diverse team of peers as well as liaise closely with Business Analyst, Production Support, and infrastructure teams.

Responsibilities:
- Deliver assigned development projects withing agreed schedule, quality and scope expectations
- Participate in all stages of SDLC within an agile Scrum environment
- Form partnership with technology vendors and gain deep understanding of products
- Enhance/Re-architect existing components to satisfy new requirements in terms of performance and scalability
- Provide level 3 (escalation) support for the application

Mandatory Skills Description:

- At least 6+ years of experience with Java
- Experience/understanding with the following technologies:
- Java (Core, JDBC, MT, Collections, I/O), Spring Boot
- SQL.PL-SQL on Oracle DB
- Container platform based on Kubernetes
- REST web services, Kafka, Redis
- Unix Commands and shell scripting.
- Familiarity with standard data structures and algorithms.
- Experience using the following tools - JIRA, Harness/uDeploy, SonarQube, TeamCity, Artifactory, Git (GHE & Bitbucket)
- Logical thinking, strong analytical and problem-solving skills; innovate and solutions oriented
- Effective time management skills to manage multiple priorities with flexibility on time zones and timelines
- Excellent verbal and written communication skills
- Bachelor's degree in computer science or equivalent work experience

Nice-to-Have Skills Description:

- Master's degree in computer science or equivalent work experience
- Experience working with the Scrum methodology
- Experience working with a NoSQL database
- Experience designing and implementing microservices
- Financial services technology experience preferably in reference data domain
- Physical and logical data modeling

Languages:

English: B2 Upper Intermediate