Jobs at Djinni
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· 48 views · 8 applications · 9d
Head of Delivery
Full Remote · Ukraine · 4 years of experience · B2 - Upper IntermediateWe are looking for a Head of Delivery – a hands-on leader with a strategic mindset and strong operational skills. This is a senior level role for someone who’s ready to take ownership of delivery processes, lead the Project Management team, and work...We are looking for a Head of Delivery – a hands-on leader with a strategic mindset and strong operational skills. This is a senior level role for someone who’s ready to take ownership of delivery processes, lead the Project Management team, and work closely with the CTO to optimize and scale our delivery organization.
Key Responsibilities
- Lead and mentor the Project Management team, fostering growth and high performance.
- Own the entire delivery process – from planning and execution to monitoring, reporting, and continuous improvement.
- Work closely with the CTO and leadership team to align delivery operations with company strategy.
- Build, optimize, and scale delivery frameworks, methodologies, and tools to support growth.
- Analyze team performance and implement improvements.
- Act as the main escalation point for delivery-related issues across projects.
- Ensure excellent communication and coordination between internal teams, stakeholders, and clients.
Requirements
- 5+ years of experience in IT project management, with at least 2+ years in a leadership role
- Proven success in managing multiple projects and teams simultaneously
- Technical background in software development will be a big advantage
- Familiarity with modern web development technologies and architectures, preferably including experience managing projects involving .NET, Angular, React, or Node.js.
- Deep understanding and hands-on experience in building and optimizing delivery processes using agile methodologies (Agile, Scrum, Kanban, etc.).
- Hands-on experience managing complex, high-value client projects.
- Previous experience managing distributed or cross-functional teams.
- Excellent people leadership skills: mentoring and performance management.
- Strong organizational and strategic thinking abilities.
- Excellent stakeholder management and communication skills.
- Upper-Intermediate English or higher.
We Offer
- Key Leadership Role: Take ownership of scaling the delivery organization, working closely with the CTO and leadership team.
- Impact & Influence: Directly shape delivery strategy and influence key operational decisions.
- Collaborative Environment: Join a team that values collaboration, creativity, and mutual respect.
- Generous Time Off: Enjoy 20 paid vacation days and 15 paid sick leave days annually, ensuring a healthy work-life balance.
- Flexible Work Options: Work remotely from the comfort of your home or join us in our modern Kyiv office
- Professional Development: We support your growth by compensating for courses, certifications, and other educational opportunities.
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· 26 views · 5 applications · 3d
Sales/Account Manager for WebSpellChecker
Full Remote · Countries of Europe or Ukraine · Product · 2 years of experience · B2 - Upper IntermediateWebSpellChecker offers a portfolio of turnkey AI-powered text check solutions that encompass spelling, grammar and style correction for engineers, businesses, and individuals. The core product is WProofreader, available as a software development kit (SDK)...WebSpellChecker offers a portfolio of turnkey AI-powered text check solutions that encompass spelling, grammar and style correction for engineers, businesses, and individuals. The core product is WProofreader, available as a software development kit (SDK) and browser extension that can be used as SaaS and on-premise solution.
Creativity and customer focus are our core values. Our team continuously updates our product and follows key industry trends while maintaining high quality and reliability.
We are looking for a Sales/Account manager to help us keep our clients satisfied and engaged with WSC products and services.
What you will do
- Manage the full sales cycle: engage leads, conduct demos, negotiate contracts, and nurture client relationships.
- Collaborate with the product team to resolve customer issues.
- Track KPIs and report on sales performance.
Monitor market trends and competitors to identify new growth opportunities.
Knowledge and skills required
- 2+ years of tech/SaaS sales or account management experience.
- At least an Upper-Intermediate level of spoken and written English.
- Strong communication, negotiation, and relationship-building skills.
- Proficiency with CRM and other sales-related software.
Self-motivated and target-driven.
Would be a plus
- Experience with technical products (SDK, API).
- Understanding of the software development lifecycle.
- Bachelor’s degree in business, marketing, linguistics or a related field.
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· 175 views · 23 applications · 6 October
Senior C++ Engineer
Full Remote · Armenia, Poland, Ukraine · 5 years of experience · B2 - Upper IntermediateWe seek a Senior C++ Engineer who is passionate about technology, performance, and scalability. The ideal candidate has extensive experience in a multitenant environment, handling high-scale distributed systems, and managing a large number of transactions...We seek a Senior C++ Engineer who is passionate about technology, performance, and scalability. The ideal candidate has extensive experience in a multitenant environment, handling high-scale distributed systems, and managing a large number of transactions per second. You will lead end-to-end performance improvements, from architecture to production, including design, configuration, coding, and deployment.
Responsibilities:
- Design and implement solutions to evaluate and enhance performance and scalability.
- Utilize monitoring and performance testing tools to diagnose, improve, and resolve performance issues
- Advocate for coding standards and best practices, providing guidance and mentorship to other software engineers
- Optimize and refactor existing system to improve performance and maintainability
- Debug and solve complex issues across various layers of the application, ensuring robustness and reliability of the system
- Develop and implement new features to enhance our products
Server-side development, legacy code
Requirements:
- 4-5+ years of experience in C/C++ development, with a proven track record of delivering high-quality, scalable software solutions and a deep understanding of the language's strengths and weaknesses
- Experience with GoLang - 6 months
- Experience with cloud services, kubernetes, docker
- Experience in designing, developing, and maintaining back-end distributed systems, including architectures, data models, and communication protocols
- Proficiency in SQL, including complex queries and query optimization
- Strong problem-solving skills and the ability to identify and resolve software performance issues, including profiling, code analysis, and performance tuning
- Excitement for tackling performance optimization and refactoring of existing system
- Excellent debugging skills in complex systems, with experience using various tools such as debuggers, profilers, and log analysis tools
- Familiarity with various performance testing tools and writing unit tests
- Exceptional communication skills, with the ability to collaborate effectively and present complex concepts
- Proactive and self-motivated, with the ability to work both independently and as part of a team, prioritizing tasks effectively and meeting deadlines
- Proficient in English, with excellent written and verbal communication skills
- Someone open to new technologies, AI tools, to be up to date with recent trendy technologies.
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· 141 views · 10 applications · 3d
Community Manager
Worldwide · Product · 2 years of experience · C1 - AdvancedWe are looking for a Community Manager for the international product IT company, which provides a full-stack package of complex AdTech solutions for digital advertisers, publishers and ad agencies worldwide. The company develops white-label...We are looking for a Community Manager for the international product IT company, which provides a full-stack package of complex AdTech solutions for digital advertisers, publishers and ad agencies worldwide.
The company develops white-label platforms for enterprise clients—custom turnkey solutions to automate and optimize digital advertising.
Products company : SSP, DSP, Ad Exchange platforms.
Main markets - Tier 1-2
Marketing team - marketer, PR manager, designer, developer, 4 content managers.
Locations/Offices - Kyiv, Lviv, Mykolaiv or remote.
Conditions: Competitive salary + , Remote (Full-time), career and financial growth, paid vacation and sick leave and other goodies.
Requirements:
- At least 2 years of experience in marketing, community management, or brand communications in B2B/B2C SaaS products
- Experience working with social media communities (especially LinkedIn and professional groups).
- Proven track record of organizing webinars or virtual events, including content creation
- Strong written and verbal communication skills; ability to create compelling and professional content.
- Portfolio of previous work is required (webinars, campaigns, content, community initiatives, etc.)
- Experience using platforms such as LinkedIn Events, Zoom/Webex, Slack/Discord/Telegram/Reddit communities, and CRM/marketing tools (e.g., HubSpot)
- Active management of personal social media accounts (TikTok, Instagram, and others)
- Independence in decision-making
- English - C1
Will be a plus:
- Experience in adtech, martech industries
- Experience with YouTube channel
Responsibilities:
- Organize and manage industry webinars, roundtables, and other branded online events end-to-end — from planning and content creation to speaker coordination, moderation, discussions, and promotion.
- Actively engage in closed industry groups and communities, representing the company and fostering thought leadership.
- Identify key industry players, track relevant discussions and topics, and map thought leaders in the adtech space.
- Build and grow online and offline communities across social media and other platforms (e.g., LinkedIn, X/Twitter), ensuring brand consistency.
- Develop engaging content such as comments, posts, and talking points.
- Monitor community leaders, discussions, and feedback, and share insights with the marketing and product teams.
- Contribute to brand-building through YouTube content, expert interviews, co-marketing, social initiatives, as well as promoting the employer brand and the company’s C-level brand.
- Assist PR and marketing with award strategy by identifying opportunities, coordinating submissions, and amplifying wins across brand channels
- Track and analyze the performance of community initiatives and events, providing regular reports and insights
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· 54 views · 6 applications · 24d
System Analyst (Telecom and IT)
Full Remote · Worldwide · Product · 5 years of experience · B2 - Upper IntermediateWe are looking for a System Analyst with experience in telecom and IT projects to join a project for a telecom operator. You will be responsible for analyzing business needs, designing system architectures, and working closely with cross-functional teams...We are looking for a System Analyst with experience in telecom and IT projects to join a project for a telecom operator. You will be responsible for analyzing business needs, designing system architectures, and working closely with cross-functional teams to deliver effective solutions.
Key Responsibilities:
- Study and analyze the architecture and interaction of existing telecom, IT, and BSS systems
- Analyze business needs of internal/external clients, consider possible limitations, and design solution architecture
- Provide expert evaluation of project documentation (briefs, concepts, etc.)
- Align requirements between internal/external stakeholders and other involved parties
- Analyze complex business processes and model them using UML or BPMN
Design system architecture and define detailed system requirements
Qualifications:
- Higher education, preferably in Information Technology, Computer Science, or Applied Mathematics
- Experience in telecom domain
- Experience working with systems such as Billing, CRM, DWH, and others
- At least 3 years of experience as a System Analyst in IT projects
- Knowledge of telecommunications networks (GSM, GPRS, EDGE, CDMA, etc.) and TCP/IP, Ethernet, IP infrastructure is a plus
- Understanding of REST architecture and basics of DBMS
- Experience with Jira, Confluence, and Enterprise Architect
- Strong analytical thinking, ability to gather, formalize, and document business requirements within a project/task
- Ability to adapt quickly to changing requirements and technologies
- Project management skills: project planning, RACI matrices, conducting meetings, documenting meeting notes
- Ability to effectively collaborate with different company departments (emails, meetings, tasks) and take responsibility for delivering results
Strong communication and stakeholder management skills
Would be a plus:
- Experience with MS Project
- Experience with large-scale projects and working with multiple enterprise-level systems
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· 266 views · 12 applications · 1d
QA Academy_Internship Opportunity
Hybrid Remote · Ukraine (Lviv, Rivne) · B2 - Upper IntermediateAre you a student eager to start your career in Quality Assurance? Join our QA Academy at Honeycomb Software – a 4-week learning program designed to give you practical skills and knowledge in a real working environment. During the Academy, you’ll...Are you a student eager to start your career in Quality Assurance? Join our QA Academy at Honeycomb Software – a 4-week learning program designed to give you practical skills and knowledge in a real working environment.
During the Academy, you’ll dedicate around 4 hours per day under the mentorship of Valeriia, Head of QA Department, who will guide you through engaging tasks inspired by real projects. You’ll gain not just theory, but hands-on experience that will prepare you for your first professional steps in QA.
What comes next?
Upon successful completion of the QA Academy, you’ll receive an offer to join our 3-month paid internship program at Honeycomb Software:
- Internship compensation: $2/hour
- Full-time format (40 hours/week)
- Work on real projects with professional mentorship
- A chance to enhance both technical and soft skills in a supportive environment
- Possibility of future employment based on performance
What you’ll gain during the Academy and Internship:
- Experience with modern QA practices and tools, such as:
- Manual testing approaches
- Test case design, bug tracking, and reporting tools
- Understanding QA processes in Agile development teams
Who we’re looking for:
- Students or recent graduates in Computer Science, Software Engineering, or related fields
- Basic knowledge of software testing principles and methodologies
- Familiarity with at least one testing tool (e.g., Postman, Selenium, JUnit, TestNG, etc.) will be a plus
- Eagerness to learn, strong motivation, and a proactive attitude
- Availability: ~4 hours/day for the Academy and full-time (40 hours/week) for the internship
- Advanced level of English
This is a great opportunity to kick-start your IT career in quality assurance. First, you’ll gain knowledge and hands-on practice in our Academy, then apply it to real projects during the internship. If you’re passionate about software quality and ready to grow – we’d love to hear from you!
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· 367 views · 97 applications · 14d
Delivery Manager - 2-4 years of experience to $3000
Full Remote · Countries of Europe or Ukraine · 2 years of experience · B2 - Upper IntermediateYour role will encompass a range of responsibilities; the main one is the delivery of projects at all life cycles. You will work closely with developers, designers, QAs, and clients. About you A minimum of 2+ years of professional experience as a...Your role will encompass a range of responsibilities; the main one is the delivery of projects at all life cycles.
You will work closely with developers, designers, QAs, and clients.
About you
A minimum of 2+ years of professional experience as a Project / Delivery Manager, especially with iOS, Android, and Web Apps in Outsource companies.
*Respect yours and our time. Don't apply without experience above.
Experience in teams of 3-7 people.
Product management.
Project management.Understanding of UX patterns of web and mobile apps.
Strong understanding of the project development life cycle.
Understanding of Agile/Scrum.
Level of English — intermediate+.
Responsibilities
Review a client's request > Find the best solution > Transfer to the designer and developers.
Collaborate with the design/development team and customers.
Conduct research: UX, products, tools (3rd parties); Analyze competitors and find the lean solution for projects.
Set up and lead daily/weekly meetings.
Be responsible for the result.
Create user stories and keep project documentation updated.
What we offer
Health Insurance.
GYM.
English classes.
22 days off and 12 sick days.
Paid national holidays.Teambuilding twice per year.
Welcome box.
Please send your CV.
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· 196 views · 21 applications · 24d
UI/UX Designer
Ukraine · 0.5 years of experience · C1 - AdvancedWe are looking for a UI/UX Designer with a creative spark and a passion for crafting engaging digital experiences. You will work on user flows, wireframes, prototypes, and end-to-end UX/UI solutions for both web and mobile applications, bringing fresh...We are looking for a UI/UX Designer with a creative spark and a passion for crafting engaging digital experiences. You will work on user flows, wireframes, prototypes, and end-to-end UX/UI solutions for both web and mobile applications, bringing fresh ideas and innovative approaches to enhance usability, functionality, and overall user experience.
Responsibilities:
- Design UI/UX interfaces for web and mobile applications
- Analyze usability and propose creative solutions for improvement
- Work on complex, multi-screen products
- Develop wireframes, mockups, interactive prototypes, and user flows
Collaborate with teams to enhance user experience
Requirements:
- Experience in UI/UX Design
- Strong knowledge of Figma features such as auto layout, variables, and plugins, as well as emerging AI solutions
- Experience working with wireframes, interactive prototypes, user flows, CJM, and IA
- Experience with web and mobile applications is a must
- Strong understanding of UI/UX best practices and user behavior
- Strong attention to detail and communication skills
Advanced level of English
We Offer:
- Collaborative Environment: Join a team that values collaboration, creativity, and mutual respect
- Career Growth: Performance reviews, constructive feedback to help you achieve your career goals
- Generous Time Off: 20 paid vacation days and 15 sick leave days annually, ensuring you have the time to recharge
- Professional Development: We support your growth by compensating for courses, certifications, and other educational opportunities
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· 71 views · 6 applications · 3d
Senior Android Engineer with Java/Kotlin experience (Accessibility Product House)
Full Remote · EU · 5 years of experience · B2 - Upper IntermediateWe’re looking for an experienced Java/Kotlin Engineer with a background in Android development. As part of an innovative team, you’ll dive deep into the inner workings of the Android system and help deliver high-quality, enterprise-grade features based on...We’re looking for an experienced Java/Kotlin Engineer with a background in Android development. As part of an innovative team, you’ll dive deep into the inner workings of the Android system and help deliver high-quality, enterprise-grade features based on product requirements.
Customer
Our client is a rapidly growing technology leader in digital accessibility software that helps enterprises make their web and mobile offerings accessible to everyone.
Requirements
- 5+ years of experience with Java/Kotlin
- Background in Android development combined with the ability to perform high-quality research of the Android internals
- Experience with multiple SDKs
- Familiarity with test automation frameworks such as Espresso and Appium
- Strong understanding of Android UI frameworks: Jetpack Compose, XMLs, and WebViews
- Familiarity with SDK development and integration
- Proficiency in using GitHub for version control and collaboration
- Experience with dependency management tools such as Gradle, Maven, and Jfrog
- At least Upper-Intermediate level of spoken and written English
Would be a plus
- Experience with accessibility
- Experience with Flutter and React Native
- CI/CD experience building pipelines using platforms like CircleCI or Jenkins
- Knowledge of NDK / C++ or low-level Android development topics
Personal Profile
- Proactive attitude
- Strong team player with a collaborative mindset
- Independent and self-motivated learner
- Strong problem-solving skills and attention to detail
Responsibilities
- Perform in-depth research on the inner workings of the Android system
- Deliver high-quality, enterprise-grade features according to product requirements
- Collaborate closely with the support and product management teams, as well as other teams within the mobile group
- Stay up-to-date on the latest trends and advancements in mobile development and the accessibility ecosystem to continuously improve our products and processes
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· 171 views · 16 applications · 4d
Deputy COO
Full Remote · Worldwide · Product · 2 years of experience · NoneWe are a group of companies that has been operating globally since 2020. We are represented on the market by several sports and casino brands. Over the past year, we have successfully doubled our scale and received the Best Sportsbook Operator award at...We are a group of companies that has been operating globally since 2020. We are represented on the market by several sports and casino brands. Over the past year, we have successfully doubled our scale and received the Best Sportsbook Operator award at the SiGMA Awards. We are currently continuing to develop actively and are recruiting for the positions of Deputy COO.
The ideal candidate will have experience in the industry, be organized and motivated, and we guarantee a pleasant atmosphere with opportunities for growth. Additionally, we offer competitive compensation and exciting bonuses.
What you need to do:
- Assisting COO in ensuring smooth daily operations of the company.
- Coordinating cross-department processes.
- Managing operational KPIs and ensuring alignment with company objectives.
- Optimizing workflows and cost efficiency.
- Taking responsibility for selected operational directions (product launches, regional expansion, payment solutions, compliance).
- Preparing analytical reports for COO and management board.
- Representing the company at industry events and in negotiations.
- Acting as COO’s substitute when needed.
What hard skills do you need to have:
- 2+ years of experience in Gambling/iGaming.
- Hands-on expertise in at least one operational direction (Product, Marketing & Acquisition Operations, CRM & Retention, Regional Operations, Customer Support & Service Operations etc.)
- Understanding of iGaming product structure and customer lifecycle.
- Experience working with KPIs, budgets, BI, and analytics.
- Upper-Intermediate English, additional languages are an advantage.
- Strong organizational and leadership skills.
What soft skills are needed:
- Communication Skills: Ability to clearly convey information and ideas.
- Problem-Solving: Ability to identify issues, analyze situations, and develop effective solutions.
- Adaptability: Flexibility in responding to changing conditions and willingness to learn new skills.
- Teamwork.
- Time Management.
- Critical Thinking.
What do we offer?
- Remote work.
- Flexible working hours.
- Competitive salary paid on time.
- Friendly and proactive team.
- No bureaucracy, unnecessary reports, or calls.
- 20 days of paid leave, 5 sick leave and holidays are days off.
What are the stages of selection?
Stage 1: interview with a recruiter.
Stage 2: interview with the hiring manager.
Stage 3: job offer!
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· 83 views · 20 applications · 22d
Business Analyst
Full Remote · Countries of Europe or Ukraine · 3 years of experience · B2 - Upper IntermediateWe open this role because we need converting business requirements into clear technical documentation (such as SRS, user stories with acceptance criteria, workflows, and sometimes pseudo-technical specifications). Domain https://www.fourmeta.com ...We open this role because we need converting business requirements into clear technical documentation (such as SRS, user stories with acceptance criteria, workflows, and sometimes pseudo-technical specifications).
Domain
https://www.fourmeta.com
Project stage
All projects rerunning BA stage. All kind of projects.
Hard skills
- Strong knowledge of business analysis techniques and methodologies (UML, BPMN, user stories, use cases, wireframes),
- Solid experience in drafting BRD, FRD, and SRS documentation.,
- Proficiency with BA and project management tools (ClickUp),
- Experience with Agile/Scrum delivery frameworks
Would be plus
- E-commerce platforms (Shopify, Magento, WooCommerce),
- Familiarity with UX/UI basics and prototyping tools (Figma, Axure, Balsamiq).
- Knowledge of data analysis/BI tools (Tableau, Power BI, Excel advanced).
Use AI in everyday tasks
Soft skills
Responsible, organized, helpful, willing to learn new things, adaptable, easy to communicate with
English
Intermediate, Upper-Intermediate
No test task
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· 343 views · 62 applications · 10d
Shopify Developer
Full Remote · Ukraine · 1 year of experience · A1 - BeginnerWe are expanding our team and looking for a Shopify Developer with a creative approach to conventional coding challenges. Are you someone who understands the intricacies of web development and has the skills to craft beautiful, efficient websites? If yes,...We are expanding our team and looking for a Shopify Developer with a creative approach to conventional coding challenges. Are you someone who understands the intricacies of web development and has the skills to craft beautiful, efficient websites? If yes, we're looking for you!
More
Key Qualifications:
Understands Shopify's system and environment
Proficiency in core web technologies: JavaScript, HTML, and CSS.
Experience with TailwindCSS is desirable, but not a must.
Proficiency in React is beneficial, adding to your toolkit.
A problem-solver at heart, with an ability to understand logic and devise innovative solutions.
A track record of thinking outside the box and adding a unique twist to your work.
What We Offer:
We value innovation and strive to merge cutting-edge technology with practical functionality. We're not just seeking an employee; we're looking for a team member who is ready to contribute their distinct viewpoint to our collective efforts.
If you have a zest for web development, stay abreast of technological advancements, and are eager to thrive in a workspace that promotes growth and creativity, we encourage you to apply. -
· 38 views · 5 applications · 24d
Middle Business Analyst
Hybrid Remote · Ukraine (Lviv, Cherkasy) · 1 year of experience · C1 - AdvancedWe are looking for a Middle Business Analyst who will become a part of our talented team. Requirements: 2+ years of experience as a Business Analyst in IT Upper-Intermediate (B2+) English for daily client communication Strong analytical,...We are looking for a Middle Business Analyst who will become a part of our talented team.
Requirements:
- 2+ years of experience as a Business Analyst in IT
- Upper-Intermediate (B2+) English for daily client communication
- Strong analytical, problem-solving, and communication skills
- Solid understanding of SDLC and Agile methodologies (Scrum/Kanban)
- Ability to work on multiple projects in parallel
- Attention to detail, structured thinking, and business mindset
- Openness to learning, adaptability, and professional growth
Hands-on experience with Jira/Confluence or similar tracking/documentation tools
Nice to Have:
- Experience in telemedicine or e-commerce projects
- Background with startups or early-stage product development
- Knowledge of estimation techniques and close collaboration with tech teams
- Familiarity with wireframing/prototyping (Figma, Miro, Balsamiq)
- Basic understanding of UX principles
- Practical knowledge of API concepts (REST, SOAP, Postman) and integrations
- Awareness of compliance standards (e.g. GDPR, HIPAA)
Basic data analysis skills (SQL/ BI tools)
Responsibilities:
- Gather, clarify, and document business and functional requirements from stakeholders
- Translate business needs into epics, features, user stories, and acceptance criteria
- Facilitate requirements elicitation sessions (interviews, workshops, brainstorming, surveys, process mapping)
- Visualize requirements and processes using UML/BPMN diagrams, flows, and prototypes
- Act as a bridge between clients, PMs, developers, QA, and designers to ensure a shared understanding
- Manage and prioritize product backlog, prepare scope for sprints/iterations
- Ensure requirements traceability throughout the project lifecycle (Discovery → Delivery → Release)
- Support the team in scope management and facilitate change requests handling
- Validate deliverables to ensure alignment with business goals and user expectations
Contribute to process improvements, retrospectives, and knowledge sharing within the team
We offer:
- Competitive reward for the provided services
- Collaborative and supportive team of professionals
- Growth through a Mentorship Program, regular feedback, and one-on-one meetings with PM and HR
- Partial reimbursement for medical insurance, sports activities, and English language courses
- Generous leave policy - 22 days of annual leave, 10 paid sick days per year
- Personal equipment policy offering MacBooks along with all necessary hardware and software for work
- Financial support for employees during specific life events (weddings, childbirth, etc)
- A people-focused corporate culture that prioritizes employee well-being
If you think you are the one whom we are looking for, do not hesitate to send your CV. We will contact you as soon as possible.
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· 48 views · 4 applications · 10d
Retention Team Lead
Full Remote · Ukraine · Product · 1 year of experience · B1 - IntermediateWe’re looking for a results-driven CRM Lead with a strong background in iGaming, capable of building and scaling CRM strategies from the ground up. The ideal candidate understands player behavior and lifecycle, knows how to lead teams, drive retention and...We’re looking for a results-driven CRM Lead with a strong background in iGaming, capable of building and scaling CRM strategies from the ground up. The ideal candidate understands player behavior and lifecycle, knows how to lead teams, drive retention and reactivation, and is confident working with data, segmentation, and multichannel communications in a fast-paced, high-growth environment.
HOW YOU WILL MAKE AN IMPACT
Strategy & Development
- Develop and lead the CRM strategy across a multi-brand portfolio, tailored to Tier 1 markets;
- Define team goals and KPIs for all CRM areas;
- Collaborate with Retention departments (Promo, CRM, Content, VIP, Product) to build quarterly/annual roadmaps;
- Implement a structured, personalized player experience across all lifecycle stages (onboarding, reactivation, churn prevention, loyalty);
- Lead reactivation strategies for high-value players;
- Build segmentation, motivational models, and loyalty mechanics (cashback, missions, gamification, level-ups);
- Analyze and optimize conversion funnels for various player segments.
Operations
- Manage and develop a CRM team of 10+ specialists (recruiting, coaching, 1:1s, performance reviews);
- Oversee campaign quality: daily, weekly, seasonal, automated, and trigger-based;
- Implement and optimize automated CRM flows (welcome, lifecycle, predictive logic);
- Manage multichannel communications: email, SMS, push, in-app, onsite, messengers (Telegram, WhatsApp), personalized banners/pop-ups;
- Set technical tasks for development and BI to improve CRM tools and logic;
- Lead platform implementations/migrations: segmentation, campaign logic, templates;
- Own analytics and testing processes: reporting, campaign performance, A/B & multivariate testing, conversion optimization.
WHAT WILL HELP YOU SUCCEED IN THE ROLE
- 5+ years of experience in CRM within the iGaming industry, focused on large-scale B2C audiences;
- 2+ years in a leadership role managing a CRM team;
- Proven track record of building and scaling CRM functions from scratch or in high-growth environments;
- Deep understanding of the player lifecycle, behavior patterns, motivations, and engagement stages;
- Experience with Tier 1 markets, including local player expectations and compliance;
- Hands-on experience with CRM platforms such as Customer, Smartico, Symplify, or similar;
- Strong knowledge of HTML & campaign logic;
- Ability to interpret CRM metrics: retention, churn, reactivation, LTV, ARPU, NGR, bonus cost, CTR, OR/CR across channels;
- Experience in multichannel communication strategies: email, onsite, push, SMS, messengers;
- Close collaboration with BI, product, analytics, VIP, affiliate, and DEV teams;
- Strategic planning skills focused on player retention, reactivation, and ARPU growth;
- Ability to translate strategic goals into actionable team tasks;
- Experience in scaling communication channels.
WHY YOU’LL LOVE IT HERE:
- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Unlimited vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
- Co-working space reimbursement to save your nerves from always working from home :)
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· 40 views · 10 applications · 24d
Payment Business Developer
Full Remote · Countries of Europe or Ukraine · 2.5 years of experience · B2 - Upper IntermediateNow we’re launching a bold new startup in the Health & Fitness niche — and assembling a powerhouse team to drive real impact. The product’s growing fast — with proven unit economics, positive ROI on key audiences, and a marketing engine built to...Now we’re launching a bold new startup in the Health & Fitness niche — and assembling a powerhouse team to drive real impact. The product’s growing fast — with proven unit economics, positive ROI on key audiences, and a marketing engine built to scale.
We seek for a strategic Payment Business Developer to unlock new payment channels, onboard PSPs and banks, and fuel our international growth.
What to expect:
— Collaboration with Tier 1 payment providers, ensuring top-tier partnerships and seamless global transactions.
— A payment infrastructure with a solid technical foundation, featuring powerful orchestration, subscription logic, and the capacity to scale heavy traffic seamlessly.
— A fast-growing product with proven unit economics, positive ROI on key audiences, and a marketing engine built to scale.
— An engaging, supportive environment with management that fuels creativity and innovation, with a flat hierarchy.
— A data-driven approach grounded in thorough research.
— Opportunities for strategic career growth.
What you will do:
— Lead the full cycle of establishing partnerships with Payment Service Providers (PSPs) and acquiring banks in multiple jurisdictions (EU, UK, US, etc.).
— Drive the process of opening MID (Merchant ID) accounts and corporate bank accounts, including collection and submission of required documentation.
— Prepare and manage corporate document packages (e.g., incorporation documents, shareholder/UBO structure) for onboarding with PSPs and banks.
— Ensure successful onboarding and compliance approval with key platforms — Stripe and PayPal.
— Maintain full compliance with KYC/KYB, AML, and jurisdiction-specific legal/tax requirements.
— Analyze and monitor acquiring performance metrics, drawing business-relevant conclusions.
— Negotiate and finalize partnership agreements, collaborating closely with external consultants, legal advisors, and internal teams.
— Act as a key liaison between the business and financial institutions, maintaining effective, professional communication.
What we're looking for:
— 2–3+ years of experience in fintech, payments, e-commerce within high-risk/subscription environments.
— Proven track record of successfully opening MID accounts and passing compliance procedures with Stripe (essential) and PayPal (preferred).
— Demonstrated hands-on experience with KYC/KYB, AML, and understanding of legal structures in the context of account onboarding.
— Familiarity with card acquiring, including Visa/Mastercard flows.
— Solid understanding of payment risk metrics and how they influence merchant account health and PSP decisions wiil be a huge plus.
— Strong negotiation and networking skills — capable of engaging PSPs, bankers, and consultants effectively.
— Proactive, independent approach to sourcing new partners and solving problems in dynamic, cross-border settings.
— English: Upper-Intermediate+ — capable of managing business negotiations, emails, and documentation with international partners.
Will be a huge plus:
— Direct contacts with Stripe, PayPal, or US/EU-based banks.
What we offer:
— Work from anywhere with a fully remote setup that adapts to your lifestyle.
— Flexible working hours that align with your most productive rhythm.
— Basic benefits package, including paid vacation, sick leave, and more.
— Personal and professional support, with advocacy available when you need a hand.
— Access to a curated corporate library filled with resources to fuel your continuous learning and development.
There are no random people on our team. We are all united by the desire to turn great ideas into successful businesses and drive the market. We are proactive, caring, and result-oriented. If you share our values and have relevant experience, please send us your CV. We will be happy to discuss the details of future cooperation!
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