Jobs at Djinni

As a PR Intern, you will support the Marketing and Communications team in strengthening DICEUS’s brand presence in the international insurance technology market. You will leverage AI-powered tools and traditional PR methods to research, analyze, and produce high-quality content that positions DICEUS as a trusted InsurTech partner. 

This internship is an opportunity to gain hands-on experience in PR, media relations, and market research while working in a dynamic, innovation-driven industry. 

🔹 Key Responsibilities 

• Conduct market and competitor research in the insurance technology sector. 
• Support preparation of press releases, media pitches, and LinkedIn content. 
• Identify and evaluate media outlets, journalists, and industry awards (US, UK, Europe) for brand promotion. 
• Monitor PR and communication activities of competitors and summarize key findings. 
• Create infographics, visuals, and marketing materials using AI/design tools (Midjourney, Canva, Jasper, etc.). 
• Assist in identifying market intent signals (e.g., modernization projects, partnerships, acquisitions). 
• Support PR activities for conferences, awards, and industry events. 
• Prepare weekly summaries of PR and media activities. 

🔹 Requirements 

• Strong interest in PR, marketing, and technology. 
• Good written and verbal English (B1–B2+). 
• Ability to explain complex topics in simple, clear language. 
• Solid research and analytical skills. 
• Familiarity with AI tools (ChatGPT, Jasper, GrammarlyGO, Midjourney, Canva AI, Meltwater AI, BuzzSumo, Similarweb/AlphaSense). 
• Proficiency with Google Workspace / MS Office. 
• Self-motivated, detail-oriented, and able to work independently. 

🔹 Nice to Have 

• Background in communications, marketing, journalism, or business. 
• Experience with B2B PR (preferably in SaaS, fintech, or InsurTech). 
• Understanding of global insurance and technology trends. 

🔹 What We Offer 

• Real experience in international PR within the insurance technology market. 
• Mentorship and structured development path. 
• Exposure to AI-driven PR workflows and innovation practices. 
• Opportunity to collaborate with a global team. 
• Potential for long-term collaboration after internship. 

REQUIREMENTS:

• Experience in advertiser-focused positions (sales, account manager) in self-service networks or SSP
• Extremely proactive, organized, responsible with the ability to work in a team
• Computer skills, good knowledge of MS Excel, Power Point
• Excellent communication skills, fluency in English
• Understanding the market for effective digital advertising in English-speaking countries
   

RESPONSIBILITIES:

• Constantly look for new customers and potential partners
• Planning and conducting calls/meetings with potential partners and advertisers
• The full cycle of client engagement (communication, offering the best integration option for the client, handing over the involved client to the account management team)
• Growth and optimization of advertiser partner accounts by identifying, closing sales opportunities and analyzing current effectiveness and efficiency of advertising campaigns
• Work with advertiser partners and internal team on optimization of advertising campaigns
• Analyzing user experience, partner feedback and providing ideas that can improve our platform
   

WILL BE A PLUS:

• Availability of a database of active advertisers, media buyers and affiliates
• Experience in management/accounting of CPC, CPM, CPA campaigns
• Knowledge of Google Ads, Google Ad Manager, Google Analytics, Facebook ads
   

WE OFFER:

• Competitive salary
• A friendly and professional team
• Opportunities for professional growth and career development
• Paid vacation and sick leave
• Corporate English classes
• Medical insurance

EverHelp is a team of professionals that’s developing outsourcing support services for plenty of products all over the world at a dynamic pace. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp received 9 international workplace and employer awards. The company ranked #1 in the Top 30 Inspiring Workplaces in Europe, was named the #1 employer among European companies with 500–4,999 employees, and earned Best-in-Class recognition across 6 categories: Culture & Purpose, Leadership, Inclusion & Belonging, Wellbeing, Employee Voice, and Employee Experience. EverHelp was also named one of the 28 Best Places to Work by Business Intelligence Group — a global award recognizing companies with strong workplace cultures and outstanding employee experience.

Our statement:

• We’re against war and unjustified aggression,
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live and provided financial support,
• We provided the team with charging stations,
• We continue to work together for the future of Ukraine.

We're hiring: German-speaking Customer Support Representative (Hospitality) | Fully Remote

Looking for your next opportunity in customer support? Join an international hospitality project where you'll help create outstanding guest experiences for travelers across Europe.

What you'll do:

• Support guests via phone, chat, email, WhatsApp & booking platforms
• Assist with reservations, property access & booking-related requests
• Solve problems with empathy and a hospitality-first mindset
• Work in a dynamic international environment

We're looking for someone who has:

• German (B2+) & English (B2+)
• 1–3 years of Customer Support, Hospitality, or other customer-facing experience
• Excellent communication and problem-solving skills
• A positive, customer-oriented attitude

What we offer:

• Fully remote collaboration
• Career growth opportunities within a rapidly growing international company
• Friendly, supportive team and continuous mentorship
• Join EverHelp — one of Europe's top employers, recognized with multiple international workplace awards in 2026.
• Rotating schedule (24/7 support): 5 shifts per week, including 2-3 night shifts.

If you're passionate about helping people and want to build your career in an international environment, I'd love to hear from you!

Feel free to send me a message or apply directly. Referrals are also very welcome!

Hi there!

Are you a tech enthusiast ready to take on a challenging role in a dynamic environment? We’re looking for a Support Engineer who is passionate about working with complex systems that make a real impact across the globe. If you have experience with Linux/UNIX, TCP/IP networking, MySQL, and hardware server components, you might be the perfect fit for our team!

Join us to work on world-class communication solutions, develop your skills, and build an exciting career.
Required skills:

— Intermediate English (B1)

— Familiarity with Linux/UNIX command-line tools/environment

— Intermediate knowledge of TCP/IP networking, network protocol and packet analysis

— Experience with MySQL or other SQL database

— Understanding of typical hardware server components

As a plus:

— Technical background and IT education

— Scripting skills (bash, perl or python)

— Linux server performance troubleshooting

— Experience with web server software (like apache, nginx)
— Knowledge in the field of voip, sip

Don’t know how to deal with an issue yet? Don’t worry, we’ve got good internal courses and documentation and a great team to help you climb up the learning curve!

We offer:

— Professional development

— Highly skilled colleagues who are ready to share knowledge

— Professional trainings

— Excellent career opportunities. Make yourself and become anyone you are willing to: Senior System Engineer, Senior System Administrator, Senior Software Developer, Senior QA Automation, Senior Project Manager, etc.

— Official competitive salary

— Performance review every six months

— Paid vacations, compensatory leaves and sick leave

— Work schedule up to you: standard “office” schedule (5 day 9 till 18.00 it is Kyiv time (UTC+2/+3 ) Or flexible schedule with 12-hour shifts every three days from 8 till 20.00 or from 20.00 till 8.00.

— English classes with the experienced teachers

Responsibilities:

— Assisting telecommunication providers with launching new projects, or reconfiguration of our solutions to fulfill their current business needs

— Troubleshooting technical issues by request from customer’s tech team

—Monitoring of customers’ hardware and software infrastructure and ensuring site reliability

— Performing software updates or/and migrations to the new hardware or in the cloud

— Constant self-development in technical skills to catch up with the latest trends in technology

— Communicating with customers in a professional manner through the ticketing system. Ensuring a timely resolution of all issues meeting or exceeding SLA’s or customer expectations

— Occasional business trips all over the world for employees who have deep system knowledge and desire to travel

— You will rapidly gain vast knowledge of:

a wide variety of software applications and other components (Docker, Cassandra, MySQL, Elastic) across companies in telecommunication industry

— Managing expectations of business customers and vise escalation to keep the situation under control

About company:

PortaOne is a software developer for communication service providers. We help telcos develop and provide new communication services (IPTV, MVNO/LTE core and another) in places where they didn’t exist before or were inaccessible due to cost. Our products are a unique combination of commercial software (high-quality support, detailed documentation, etc.) while completely open to customers (open-source code, specific tools to support client-created modifications). If using a metaphor, we provide reliable hi-tech vans for communications industries’ Wild West pioneers.

The company was founded in 2001 — and now our staff consists of nearly 250 people. We have 480+ clients (Vodafone, Ziggo, TRavelSIM) in more than 90 countries on all five continents. The demand for our products has been growing for over two decades, and the pandemic even boosted it. So if you look for a challenging job with a highly demanded product and a stable income, PortaOne is the right place!

More information about the company can be found on our website portaone.com.

About us:

International IT company ZONE3000 has been providing complete solutions for developing and supporting web services (domain registration, hosting, SSL certificates, private mail) for 25 years. Our strategic partners are the world’s second biggest domain registrar Namecheap and a leading Ukrainian hosting provider HOSTiQ. We cooperate with more than 2200 specialists and are listed in the TOP 10 of the largest biggest IT companies in Ukraine.

Job requirements:

ZONE3000 opens up new opportunities, who might be interested in them?

• young ambitious professionals, who are just dreaming about pursuing an IT career;
• students willing to combine education with a professional development path;
• specialists seeking to master a new industry or change their occupation completely.

If you catch yourself thinking that this description fits you perfectly, it’s about you, check out our current position of Customer Support Specialist.

The only requirement for this position is an Intermediate or above level ofEnglish. All the technical details and professional skills will be taught at our training.

You’ll work remotely and do shifts. That’s why you can effectively manage your working time, and even combine work with studying.

What you’ll get:

• A job in the most stable and reliable IT industry. Job experience in an IT company by international standards.
• Formal employment, paid vacation and sick leave.
• Stable income starting from $400. Night shifts are paid extra (rate х1.5), for example: if you have 6 night shifts in a month, you’ll get $457.
• Technical training course where you’ll gain professional insight into web services, domains, hosting and the internet in general. You’ll also learn how to interact with clients all around the world and how to manage business communication. The company will pay you $300 after successfully passing the end-of-level test.
• Professional development opportunities and also a pay rise. For additional initiatives or extraordinary results you can get monthly and quarterly bonuses.
• Opportunity to change your position using our Internal Mobility project. We always listen to your wishes and support your talents and abilities. For example, you might want to get a job in other business fields, in other IT positions: Product Owner, Project Manager, Scrum Master, software developer, system administrator, etc.
• Development of soft and hard skills in the corporate training centre with training materials provided by our New York colleagues.

What you will do:

• Consult and support users of our products in solving various issues related to web services. For example, it can be assistance in choosing services, installation or setting up our products and services. Communication is provided through chats and tickets (emails)

Some extra perks you’ll get:

• FreeEnglish classes: grammar lectures, speaking clubs.
• Points accumulation system, where the points can be exchanged into certificates with MAKEUP, Rozetka, Citrus, JYSK, etc.
• Discount system for our employees, where you’ll get discounts and special offers from our partners (food delivery and entertainment venues, medical centres and pharmacies, beauty parlours and gyms, educational courses and much more).
• Corporate culture which involves a warm and welcoming team atmosphere, team buildings, corporate parties* and other activities which make workflow processes more enjoyable and valuable.
• Team buildings and corporate parties are on hold for the duration of the armed conflict.

Collaborator is a PR distribution marketplace created to help SEO specialists and marketers distribute content on websites and social media.

We are looking for a remote, full-time Sales Specialist to join our team, manage the sales process, run product demos, close deals, and onboard new clients.

Key responsibilities:

• Manage the full sales cycle: qualify leads, conduct product demos, understand client needs, handle objections, negotiate, and close deals;
• Onboard new clients: guide them from signup to a confident and effective start on the platform, providing initial product and strategic support;
• Help clients build and refine their SEO/link-building strategy using Collaborator.pro, aligned with their business goals;
• Attend industry conferences and events worldwide as a company representative and contribute to networking and lead generation;
• Collect client feedback and share insights with the product and internal teams to improve the user experience.

What we’re looking for:

• Proven experience in sales, including managing the sales process and closing deals;
• Previous experience in SEO and link building (guest posts, backlinks, PR placements, outreach, etc.);
• Strong English communication skills (spoken and written), with confidence presenting to clients;
• Strategic mindset and the ability to recommend optimal approaches for using the platform;
• Willingness and ability to travel internationally for conferences and events is required;
• Ability to occasionally work in US time zones is a strong advantage.

Benefits of working with us:

• Freedom in making decisions that will help to achieve the project KPIs – we value proactivity and are always open to new ideas;
• The opportunity to improve your professional skills while working with a growing IT platform;
• 22 working days of vacation per year and paid sick leave.

Other perks:

• A welcoming team, ever-ready to lend a hand.

Description:

Triton Growth is a Vancouver-based performance marketing agency. We run paid acquisition for high-ticket education, coaching, and info-product clients in North America. We manage 7-figure monthly ad spend across Meta, Google, and YouTube.

We're hiring a senior Meta media buyer to own client accounts end to end.
 

What you'll do:

• Own 2-4 client accounts: strategy, campaign builds, daily optimization, scaling
• Manage $50K-$300K+/month in spend per account
• Brief creative teams on new angles and iterations based on performance data
• Join weekly client calls with North American clients and present results

Requirements:

• 3+ years buying Meta traffic, with $50K+/month managed personally (you'll walk us through real accounts)
• Direct response background: lead gen, webinar, VSL, or call funnels. Ecom-only experience is not a fit
• Fluent spoken English. This is a client-facing role, not a backend one
• You can defend media buying decisions with data, not vibes

What you get:

• USD compensation, paid monthly, full-time contractor
• Fully remote, some overlap with Pacific time mornings required
• Direct access to founders, no layers
• High-ticket niche experience that compounds your market value

Hiring process: 
2-min Loom with application → 20-min video call → paid test task ($300) → offer with 30-day paid trial.

About Us

NYC Glass & Window Repair Inc specializing in residential and commercial glass repair, window repair, door repair, mirrors, shower glass, storefronts, and emergency glass replacement. We are looking for a professional Customer Service Representative to become the first point of contact for our customers.

Responsibilities

• Answer incoming customer calls professionally and courteously.
• Gather customer information, including contact details, service address, and description of the issue.
• Schedule service appointments using our CRM system.
• Respond to customer inquiries via phone, email, and text messages.
• Request photos or videos when necessary to assist with estimating.
• Create and update customer records accurately.
• Follow up with customers regarding appointments and estimates.
• Coordinate with dispatchers, technicians, and the sales team.
• Maintain a positive customer experience throughout every interaction.
• Escalate urgent or emergency requests when appropriate.

Requirements

• Excellent spoken and written English.
• Previous experience in customer service, call center, or appointment scheduling.
• Strong communication and active listening skills.
• Ability to multitask while speaking with customers.
• Comfortable working with CRM software and Google Workspace.
• Reliable high-speed internet connection.
• Quiet home office with a professional environment.
• Strong attention to detail and organizational skills.
• Positive attitude and problem-solving mindset.

Preferred Qualifications

• Experience in home services, construction, glass, windows, HVAC, plumbing, or similar industries.
• Sales or upselling experience is a plus.
• Experience working with U.S.-based customers.
• Fully remote position.
• Paid training.
• Long-term career growth opportunities.
• Friendly and supportive team environment.
• Performance-based bonuses after successful training and probation.

How to Apply

Please include:

• Your resume (CV)
• A short introduction about your customer service experience
• Your English proficiency level
• Your salary expectations
• Your availability to start

We are looking for someone who is reliable, professional, customer-focused, and committed to providing exceptional service to every client.

Seeking a results-driven Sales Manager to lead our sales department, develop new business opportunities, manage client relationships, and ensure consistent revenue growth. The ideal candidate is highly organized, customer-focused, and experienced in construction or related service industries.

The Sales Manager will oversee the entire sales process from lead generation and qualification through estimating, proposal follow-up, contract execution, and project handoff to operations.

Key Responsibilities

Sales Leadership

• Manage and oversee all incoming sales leads.
• Develop and implement sales strategies to achieve company revenue goals.
• Monitor sales performance and track KPIs.
• Conduct weekly sales meetings.
• Train and mentor sales representatives.
• Establish sales procedures and best practices.
• Ensure prompt response to all customer inquiries.

Lead Management

• Review and assign incoming leads.
• Monitor lead conversion rates.
• Ensure all leads are entered into CRM.
• Track lead sources and ROI.
• Develop relationships with property managers, building owners, architects, contractors, and facility managers.

Client Relations

• Build long-term relationships with clients.
• Conduct client meetings and site visits.
• Identify opportunities for additional services.
• Resolve customer concerns professionally.
• Maintain high customer satisfaction ratings.

Estimating & Proposal Management

• Review project requirements and specifications.
• Assist with complex estimates and proposals.
• Ensure estimates are accurate and submitted promptly.
• Follow up on all outstanding proposals.
• Negotiate pricing and contracts when appropriate.

Business Development

• Identify new market opportunities.
• Develop partnerships with property management companies.
• Build relationships with architects, general contractors, and developers.
• Attend networking events and industry meetings.
• Generate referral and repeat business opportunities.

CRM & Reporting

• Maintain accurate CRM records.
• Track sales activities and pipeline status.
• Prepare weekly and monthly sales reports.
• Monitor sales forecasts.

• Report key metrics to ownership.

   

Skills & Competencies

• Leadership
• Customer Service
• Negotiation
• Business Development
• Sales Forecasting
• Relationship Management
• Problem Solving
• Time Management
• CRM Management
• Team Building

Looking for a professional, customer-focused Customer Service Representative to handle incoming calls, qualify leads, schedule appointments, and provide exceptional customer service. This position is often the first point of contact for our clients and plays a critical role in converting inquiries into scheduled estimates and projects.

The ideal candidate is friendly, organized, detail-oriented, and comfortable handling a high volume of calls while maintaining excellent customer service standards.

Key Responsibilities

Incoming Calls & Lead Intake

Appointment Scheduling

Customer Communication

Lead Management

Administrative Duties

Preferred Qualifications

• 2+ years of customer service experience.
• Call center experience preferred.
• Construction,  home improvement industry experience preferred.

About Us

NYC Glass & Window Repair is a fast-growing company specializing in residential and commercial glass, window, and door repair throughout New York City. We are looking for a highly organized and detail-oriented Remote CRM & Operations Coordinator to support our daily operations.

This position is ideal for someone who enjoys organization, data management, research, and process improvement.

Responsibilities

CRM Management

• Maintain and update all customer records in the CRM system.
• Ensure every lead, estimate, job, invoice, and follow-up is properly documented.
• Verify that technicians, estimators, and office staff complete all required CRM fields.
• Keep job statuses updated from lead through completion.
• Upload photos, contracts, permits, invoices, and other project documentation.
• Create tasks and reminders to ensure nothing is missed.
• Generate weekly reports on CRM accuracy and outstanding tasks.

Google Workspace Administration

• Maintain Google Sheets used for operations.
• Update pricing lists and supplier databases.
• Organize company documentation in Google Drive.
• Create spreadsheets and reports as requested.
• Improve existing workflows and documentation.

Supplier & Vendor Research

• Research new suppliers throughout the United States and internationally.
• Request pricing and product catalogs.
• Compare pricing, shipping times, warranties, and product quality.
• Build and maintain a supplier database.
• Identify alternative vendors to reduce purchasing costs.
• Assist with sourcing specialty glass, hardware, window parts, and building materials.

Administrative Support

• Assist the operations team with daily administrative tasks.
• Prepare reports for management.
• Monitor outstanding estimates and follow-up tasks.
• Track project progress.
• Maintain organized digital files.
• Support documentation for permits, insurance certificates (COIs), and project paperwork.
• Help develop Standard Operating Procedures (SOPs).

Quality Control

• Review CRM records for completeness and accuracy.
• Identify missing information and follow up with team members.
• Ensure company procedures are followed consistently.
• Recommend improvements to increase efficiency.

Qualifications

• Excellent written and spoken English.
• Strong organizational and time management skills.
• Exceptional attention to detail.
• Experience using CRM software (GoHighLevel, Monday.com, HubSpot, Salesforce, Zoho, or similar).
• Advanced knowledge of Google Sheets, Google Docs, and Google Drive.
• Strong internet research skills.
• Ability to work independently with minimal supervision.
• Comfortable handling multiple projects simultaneously.
• Reliable high-speed internet connection.
• Quiet home office.

Preferred Qualifications

• Experience working with construction, home improvement, or service businesses.
• Knowledge of glass, windows, doors, or building materials.
• Experience sourcing suppliers or negotiating pricing.
• Familiarity with AI tools such as ChatGPT for research and documentation.
• Experience creating SOPs and process documentation.

What We Are Looking For

We are looking for someone who is proactive, organized, and enjoys creating order from chaos. The ideal candidate takes ownership of their work, notices missing information without being asked, and continually looks for ways to improve business processes. Accuracy, reliability, and consistency are essential for success in this role.

Summary

# Job Title

Product-Minded Full-Stack / AI Engineer for Web Data Intelligence Platform

# Job Description

We are building an AI-powered platform that collects, structures, and analyzes information from public websites and documents.

The system needs to process messy real-world data from many organizations, extract useful structured information, store it in a database, and present it through a user-facing dashboard.

This is not a basic scraping project. We are looking for someone who can think through system architecture, data pipelines, database structure, AI extraction workflows, and product design.

The right person should be able to take an existing MVP, understand the logic behind it, and help redesign it into a more scalable and configurable system.

# What You’ll Work On

You will help design and build a platform that can:

* Discover and process public web pages and documents.
* Extract structured information from unstructured text and PDFs.
* Normalize information into a database.
* Track updates over time.
* Detect duplicates and changes.
* Classify and score records based on configurable rules.
* Match structured records to user-defined profiles.
* Support a dashboard for review, filtering, and workflow management.
* Make the system configurable across different use cases.

# Required Skills

Strong fit if you have experience with:

* Python and/or Node.js
* Web crawling / scraping
* PDF and document extraction
* LLM-based extraction and classification
* Database design
* Full-stack development
* Data pipelines
* AI workflow design
* Prompt engineering
* Handling messy real-world data

Bonus if you have worked with:

* Public web data
* Search or monitoring systems
* Workflow dashboards
* Vector databases
* Supabase / Postgres
* Playwright
* OpenAI / Claude APIs
* LangChain / LlamaIndex or similar tools

# Important

We are not looking for someone who only knows how to scrape websites.

We are looking for someone who can help turn an MVP into a structured, scalable intelligence platform.

You should be comfortable thinking about:

* Data models
* Extraction quality
* Source reliability
* Change detection
* Deduplication
* Configurable scoring logic
* Human review workflows
* Product usability

# What We Are Looking For

A strong candidate will think in terms of:

* Sources
* Documents
* Records
* Evidence
* Configurations
* Profiles
* Matches
* Processing runs
* Review workflows
* Data quality
* Deduplication
* Change tracking
* Explainable scoring

A weak candidate will only talk about scraping pages.

# Engagement

This will start as a short test project. If successful, it can become an ongoing engineering role.

We are looking for someone who can eventually take ownership of the platform architecture and development.

# To Apply

Please answer the following questions:

1. Describe a similar system you have built or would know how to build.
2. How would you separate use-case-specific logic from the core platform?
3. How would you detect whether a record is new, updated, duplicate, stale, or no longer relevant?
4. What database schema would you start with?
5. What would you automate, and where would you keep human review?
6. Please share examples of relevant work if available.

Applications without thoughtful answers will not be considered.

Company: River North Communications
Location: Remote/Hybrid [insert location requirements]
Position Type: Part-time/contract-to-hire

About the Role

River North Communications is seeking a hands-on Social Media Manager and Multimedia Content Producer to help develop, produce, publish, and manage written, graphic, video, and podcast content for our agency, affiliated brands, and clients.

This position combines social media strategy and management with practical content production. The ideal candidate is strong managing content generation, a capable video editor, and an organized project manager who can take an idea from initial concept through production, publication, distribution, and performance analysis.

The person in this role will work with company leadership, clients, subject-matter experts, and outside contributors to build professional content programs across LinkedIn, Instagram, Facebook, TikTok, YouTube, websites, email, and podcast platforms.

Key Responsibilities

Social Media Management

• Help create and maintain social media strategies and content calendars for the agency and its clients.
• Draft, edit, schedule, and publish posts across multiple social media channels.
• Adapt long-form content into platform-specific posts, short videos, clips, graphics, and promotional materials.
• Monitor comments, messages, mentions, and engagement opportunities.
• Help maintain a consistent brand voice across platforms.
• Track performance and prepare clear reports with recommendations for improvement.
• Stay informed about platform changes, content trends, and emerging formats.

Written Content

• Write and edit social posts, captions, articles, newsletters, video scripts, podcast descriptions, promotional emails, and website copy.
• Work with  executives, clients, and subject-matter experts and help turn their ideas into polished content.
• Repurpose articles, interviews, presentations, podcasts, and videos into multiple pieces of content.
• Perform basic research and fact-checking, particularly for professional-services and business audiences.
• Use AI-assisted writing and research tools responsibly while maintaining accuracy, judgment, and a natural human voice.

Video Production and Editing

• Help plan, record, edit, and publish both short-form and long-form video.
• Edit interviews, educational videos, social clips, webinars, demonstrations, and promotional content.
• Add captions, titles, graphics, music, transitions, branding, and calls to action.
• Convert long-form recordings into platform-ready short clips.
• Help organize and maintain a searchable video and media library.
• Support both remote and occasional in-person video-production workflows.

Podcast Production

• Assist with podcast planning, guest coordination, recording, editing, publishing, and promotion.
• Use tools such as Riverside to record remote interviews and produce audio and video podcast content.
• Prepare episode descriptions, promotional posts, clips, show notes, and supporting content.
• Distribute podcast content across relevant audio, video, social, and website channels.

Marketing Technology and Workflow Management

• Use social media management platforms such as Hootsuite or comparable tools to schedule, monitor, and report on content.
• Work with CRM and marketing platforms such as EngageBay, HubSpot, or similar systems.
• Use platforms such as Vimeo and Vidyard to organize, host, distribute, and track video content.
• Help create and improve repeatable workflows for content intake, approvals, production, publishing, and reporting.
• Maintain orderly project files, naming conventions, calendars, and approval records.
• Coordinate deadlines and deliverables across multiple brands and client accounts.

Required Qualifications

• Demonstrated experience managing social media accounts for a company, agency, professional brand, or client portfolio.
• Strong editing and storytelling skills.
• Practical experience creating and editing short-form and long-form video.
• Working knowledge of tools such as CapCut, Adobe Premiere Pro, DaVinci Resolve, Final Cut Pro, or comparable editing software.
• Experience with social scheduling and management platforms such as Hootsuite, Sprout Social, Buffer, or similar tools.
• Ability to manage multiple projects, deadlines, brands, and approval processes.
• Strong organizational skills and attention to detail.
• Sound judgment regarding tone, accuracy, confidentiality, and professional communications.
• Ability to work independently while communicating clearly with colleagues and clients.

Preferred Qualifications

• Experience with EngageBay, HubSpot, or another CRM and marketing-automation platform.
• Experience with Vimeo, Vidyard, Riverside, YouTube Studio, and podcast-distribution platforms.
• Knowledge of LinkedIn content strategy and executive thought leadership.
• Experience creating content for financial services, technology, professional services, legal, mortgage, real estate, or business-to-business audiences.
• Familiarity with WordPress, landing pages, email campaigns, analytics, and lead-generation workflows.
• Basic graphic-design experience using Canva, Adobe Express, or similar tools.
• Experience working in an agency environment or managing multiple client accounts.
• Familiarity with AI-assisted content-production tools and responsible editorial review.

What Success Looks Like

The successful candidate will:

• Keep a reliable and well-organized publishing calendar.
• Produce polished content that requires minimal correction.
• Turn a single interview, podcast, or video recording into multiple useful content assets.
• Improve publishing consistency, audience engagement, and content quality.
• Create dependable processes for reviewing, approving, publishing, and tracking content.
• Understand the strategic purpose of the content—not simply complete production tasks.
• Gradually take ownership of day-to-day content and social media operations.

What We Are Looking For

We are looking for someone who combines creativity with discipline. You should be comfortable proposing ideas, but also willing to follow established brand standards, approval processes, and client requirements.

This role is best suited for a resourceful professional who enjoys writing, video production, technology, and business communications. We value good judgment, reliability, intellectual curiosity, and the ability to learn new tools quickly.

How to Apply

Please submit:

• A résumé or LinkedIn profile.
• A brief introduction explaining your relevant experience.
• Links to social media accounts, videos, articles, podcasts, or campaigns you have helped create.
• A description of your specific contribution to each sample.
• A list of the content, editing, social media, CRM, and podcast tools you have used.
• Your availability, preferred work arrangement, and compensation expectations.

Finalists may be asked to complete a short practical assignment to demonstrate proficiency.  

About us. TimelinesAI is a best selling B2B SaaS connecting WhatsApp to CRMs (HubSpot, Pipedrive, monday.com).

A lot of our work already runs on Claude Code agents. We hand you the architecture and data access.

The role. AI-first content production: articles that rank on Google and get cited in AI answers (ChatGPT, Claude, Perplexity), built from our internal data — sales calls, support conversations, product docs.

What matters

• SEO fundamentals. Search intent, ranking factors, and how ranking feeds AI-answer visibility.
• You work in Claude Code daily — specifically Claude Code, the job runs in it. Agents, not chat windows: you structure context and wire up sources. If your SEO is rewriting SERP summaries with ChatGPT — this role is not for you.

What you'll do

• Build agent pipelines that draft articles from our sales calls and support data.
• Verify every claim and source — zero AI slop.
• Ship through GitHub: drafts as PRs, feedback as review comments.

Terms

• Remote, contract, full-time

To apply. Describe one automation you've built with AI tools: what it does, which tools, how you set it up and ran it.

TimelinesAI is hiring a Product Marketing AI Operator to own how we position, launch, and tell the story of our product — and to run that function with a small team of AI agents instead of a small team of humans. You won't be writing every launch brief, building every battlecard, or pulling every win/loss report by hand. You'll be designing the prompts, workflows, and feedback loops that get those things done at 10x the pace, and stepping in where judgment, taste, and customer empathy actually matter.

This role sits at the intersection of positioning, GTM, customer research, and AI orchestration. If you've stopped asking "how do I do this?" and started asking "how do I get an AI to do this reliably?", we want to talk.

🚀 About TimelinesAI

TimelinesAI is a B2B SaaS platform helping businesses manage WhatsApp conversations with customers through a shared inbox and deep CRM integrations.

• 🌍 3,000+ clients across 40+ countries
• 📈 Sustained 2x+ YoY growth through 2025
• 💬 The most complete WhatsApp ↔ CRM integration on the market
• 🛠️ Live on every major B2B marketplace that matters to our ICP
• 🤖 AI-native operating model — every function is being rebuilt around agents

🎯 Your Mission: Run Product Marketing With AI

You own positioning, messaging, launches, sales enablement, and competitive intelligence for TimelinesAI. You'll operate as a force multiplier — the human in the loop directing AI agents that do the heavy lifting across every PMM workstream.

🎯 Positioning & Messaging

• Stand up AI workflows that mine customer calls, support threads, reviews, and won/lost deals to surface the language customers actually use about us, our competitors, and the problems we solve.
• Own the messaging house: value props, ICP definitions, segment-specific narratives, proof points. Agents draft and stress-test — you decide what's true and what ships.
• Keep messaging in lockstep with product reality by wiring PRDs, release notes, and changelogs into the agents that maintain our positioning docs, website copy, and pitch narrative.

🚀 Launches & GTM

• Run launches end to end: tiered launch plans, briefs, internal enablement, external comms, in-app, lifecycle, blog, social, video, and the marketplace surfaces that depend on consistent messaging.
• Operate launch agents that draft channel-specific copy, sequence assets, and assemble the launch packet — then you ship the version that's actually on-brand and on-strategy.
• Define and own launch success metrics. Activation lift, awareness in target segments, sales adoption of new positioning, pipeline contribution.

🔍 Competitive Intelligence

• Run an always-on competitive agent that monitors competitor releases, pricing changes, marketplace listings, review sentiment, and content output, and surfaces what changed week over week.
• Maintain living battlecards by segment and competitor. Agents handle the upkeep — you do the judgment calls about how we actually win.
• Translate competitive signal into roadmap input, sales talk tracks, and positioning shifts.

🛠️📢 Voice of Customer & Product Loop

• Pipe support, reviews, NPS, win/loss interviews, and call transcripts into a synthesis workflow that produces the weekly VoC digest for product and leadership.
• Run customer interview programs — recruit, schedule, prep, and recap can all be agent-assisted. The actual conversation is still yours.
• Pair with PM to make sure roadmap decisions reflect customer signal, and that launches reflect what's actually shipping.

🧠 What You Bring

• 3+ years in B2B SaaS product marketing, ideally with PLG, integrations, or messaging-channel adjacent products.
• You operate AI as a tool of trade, not as a curiosity. Daily use of Claude, ChatGPT, or similar for production work. Comfort with prompt design, multi-step workflows, and knowing when a model is wrong.
• Hands-on experience with at least one agentic or automation stack — Make, n8n, custom MCP setups, Claude/Cursor/Cline-style operators, or equivalent.
• Strong positioning instincts. You can take a feature list and turn it into a story a buyer actually cares about, and you push back when the narrative doesn't survive contact with a real customer.
• Analytical fluency — Amplitude, GA4, CRM funnel data, call analytics. You can read the numbers and you push back when the data doesn't say what someone claims it says.
• Clear writer. You'll be drafting prompts, briefs, messaging docs, and customer-facing copy that humans and models both need to act on.

💡 Bonus Points

• You've shipped your own AI workflows or internal agents that produced measurable output.
• You've led GTM for a product launch with real cross-functional load (sales, CS, lifecycle, partners, comms).
• You've owned competitive intelligence or win/loss as a program, not just an artifact.
• You're fluent in WhatsApp-as-a-channel, the messaging-CRM landscape, or the broader PLG sales motion.

🌎 Why Join Us

• Leverage, not headcount. This role exists because we believe one operator with the right AI stack outperforms a five-person team running the old playbook. You'll prove it.
• Fully remote, async-friendly. Work from anywhere.
• Direct impact. Product marketing is how the market understands what TimelinesAI is and why it's worth paying for. Your work moves activation, conversion, and retention for the whole company.
• AI-native team. Every function here — sales, support, product, marketing — is being rebuilt around agents. You'll be surrounded by peers solving the same operator problem in their domains.
• Ship fast. We don't run quarterly planning theater. If a launch is ready Tuesday, it ships Tuesday.