Jobs at Djinni

SnoopGame QA is looking for a Trainee/Junior QA to join our team and start a professional journey in game testing.

We specialize in manual game testing services, working with publishers and developers worldwide. Over the past decade, our team has tested 1,500+ games across a huge variety of genres - from Hyper Casual and mobile titles to ambitious AAA projects.

Today, we are proud to be one of the leading game QA companies in Ukraine, with extensive expertise in manual testing across multiple platforms. 

Responsibilities:

• Plan testing and compile test documentation.
• Participate in the testing process at all stages of development.
• Communicate with individuals involved in the development process.
• Verify corrected defects.
• Prepare error reports and more.

Required Skills:

• English proficiency: at least B2.
• Understanding of modern gaming applications.
• Knowledge of testing theory.
• Ability to write test documentation.
• A rich gaming experience in various genres.
• Desire to develop in game development testing with the best experts in this field.

We offer:

• Working hours: 10:00 AM to 7:00 PM (including 1-hour lunch break).
• Paid vacation: 20 workdays per year, 10 sick days per year.
• Gradual salary increase to $800 over 1.5 years.
• Using Confluence, Slack, and Trello for smooth communication and collaboration.
• English lessons with a native speaker and interactive sessions (exercises, quizzes, games).
• Performance reviews and rewards based on contributions.
• Corporate sessions with a psychologist, 1-on-1 meetings and open feedback culture.
• Equipment provided.
• Public holidays are day off.
• Team-building events and corporate activities.
• A friendly team of gaming and tech enthusiasts.

Company Description

Are you a Senior Data Engineer passionate about building scalable, high-performance data platforms and working with modern Lakehouse technologies? Join Sigma Software’s Data Engineering Center of Excellence and contribute to the modernization of an enterprise-scale analytics ecosystem for the retail domain.
We are looking for a Senior specialist with strong Databricks, PySpark, and cloud data engineering expertise to participate in the migration of a large-scale analytical platform from BigQuery to Databricks. You will collaborate with international teams, contribute to architectural decisions, and help shape reliable and scalable data solutions.
We at Sigma Software create opportunities for continuous learning, technology growth, and meaningful engineering impact while working on complex international projects.

CUSTOMER

Our Customer is a leading retail technology company specializing in AI-driven pricing optimization solutions for enterprise retailers. The company helps businesses improve profitability and competitiveness through advanced analytics, automation, and intelligent pricing strategies. Their platform combines business intelligence with sophisticated algorithms to support data-informed pricing decisions at scale for global retail organizations.

PROJECT

The project focuses on the strategic migration of a large-scale analytical platform from a legacy BigQuery ecosystem to a modern Databricks Lakehouse architecture. The platform processes high-volume retail datasets, machine learning workloads, analytics pipelines, and customer-specific business logic.
As part of the modernization initiative, the engineering team is implementing scalable Spark-based processing, Delta Lake architecture, medallion data layers, and modern governance practices. The role offers an opportunity to work with distributed data processing systems, optimize large-scale workloads, and contribute to the evolution of an enterprise-grade data platform.

Key Technologies: Databricks, Apache Spark, PySpark, Delta Lake, Python, SQL, Airflow, GCP, CI/CD, Unity Catalog

Job Description

• Participate in the migration of a large-scale analytical platform from BigQuery to Databricks
• Design and implement scalable Lakehouse architectures using Databricks and Delta Lake
• Analyze existing ETL / ELT workloads and define migration approaches
• Develop and optimize data pipelines processing large volumes of retail and analytical data
• Implement incremental processing strategies and scalable transformation frameworks
• Build and maintain Spark-based data processing solutions using PySpark
• Design and maintain medallion architecture layers including Bronze, Silver, and Gold
• Implement data governance and security best practices using Unity Catalog
• Collaborate with Data Science, Analytics, Product, and Customer Engineering teams
• Participate in architecture discussions and technical solution design
• Develop reusable data platform components and engineering standards
• Conduct code reviews and contribute to platform reliability and maintainability
• Troubleshoot and optimize complex SQL and Spark workloads
• Support production deployments and platform modernization activities

Qualifications

• 5+ years of professional experience as a Data Engineer
• Strong programming skills in Python and advanced SQL
• Hands-on commercial experience with Databricks
• Strong knowledge of Apache Spark, primarily PySpark
• Experience designing and building modern cloud-based data platforms
• Experience developing ETL / ELT pipelines and large-scale data processing solutions
• Hands-on experience with Delta Lake
• Experience with Spark Declarative Pipelines
• Experience with cluster monitoring, metrics analysis, and performance optimization
• Strong understanding of distributed data processing architectures
• Solid understanding of data warehousing concepts and dimensional modeling
• Experience with Airflow or similar orchestration tools
• Experience optimizing complex analytical SQL workloads
• Experience implementing CI / CD practices for data engineering platforms
• Strong troubleshooting and performance optimization skills
• Ability to work collaboratively in cross-functional international teams
• Upper-Intermediate or higher English level

WILL BE A PLUS

• Experience working with GCP cloud services
• Experience with AWS or Azure cloud platforms
• Experience in retail analytics or pricing optimization domains
• Experience supporting machine learning or AI-related data workloads
• Experience with platform modernization and cloud migration initiatives

Additional information

PERSONAL PROFILE

• Strong analytical and problem-solving mindset
• Proactive and ownership-driven approach
• Ability to work independently and collaboratively
• Good communication and stakeholder collaboration skills
• Passion for scalable data engineering and modern data platforms
• Interest in continuous learning and technology innovation

About the Role:
Our AI agents generate playable ad code, but great playables need a creative brain steering the quality.
You'll write detailed briefs, review output, and make sure every playable we ship is both high-quality and highperforming.

What you'll do:
- Write detailed creative briefs for playable ad production, translating game DNA, audience insights and performance data into a clear creative definition
- Review playable ads and give sharp, actionable feedback on mechanics, visuals, juice and UX flow
- Review and give feedback on briefs written by others
- Run creative research across the playable ads landscape using competitive intelligence platforms
- Track creative performance metrics and use them to guide creative decisions
- Work with product teams to improve how our generative AI tools support creative quality
- Mentor team members on quality improvements when needed

What you bring:
- 2 yrs of experience as a Creative Producer
- Gaming industry background: non-negotiable. You understand how games are marketed and what makes players convert
- Playable ad experience: you've managed playable ad production on the creative / marketing side
- Strong brief writing: you can turn a game's identity into a clear, actionable brief
- Sharp feedback instincts: you can say exactly what's wrong with a playable and how to fix it
- Creative performance awareness: you understand metrics (CTR, IPM) and how creative choices affect them
- UA knowledge: you understand the user acquisition funnel and where creatives fit in
- Experience with competitive intelligence / creative research platforms
- Passion for generative AI and pushing creative boundaries with AI tools

Nice to Have:
- Experience with AI-generated content or AI-assisted creative pipelines

Biosphere Corporation is one of the largest manufacturers and distributors of home, hygiene, and professional products in Eastern Europe and Central Asia, with brands including Freken BOK, Smile, Selpak, Vortex, Novita, PRO service, GRAFF, and many others. We are looking for a Service Desk Engineer to join our team.

Key Responsibilities:

• Provide technical support to users and promptly resolve technical issues.
• Maintain, diagnose, and repair computer equipment.
• Configure and maintain network equipment and local area networks.
• Install, configure, and update software.
• Organize and provide technical support for video conferences.
• Ensure the proper functioning of IT equipment and users’ workstations.

Requirements:

• Experience in administering Windows 10/11 operating systems; knowledge of macOS will be an advantage.
• Understanding of network technologies and protocols.
• Skills in assembling, configuring, and diagnosing computers.
• Knowledge of PC hardware and ability to perform component replacement and basic hardware repairs.
• Experience installing, configuring, and updating software.
• Ability to independently diagnose and troubleshoot technical issues.

We Offer:

• Interesting projects and challenging tasks.
• Competitive salary (discussed during the interview).
• Convenient working schedule: Monday-Friday, 9:00 AM–6:00 PM.
• Official employment, paid vacation and sick leave.
• Professional development and training, including internal training and compensation for external courses.
• Discounts on Biosphere Corporation products.
• Financial assistance in cases such as childbirth, medical treatment, force majeure, and circumstances related to military actions.
• Office location: 37 Zaporizke Highway, Dnipro (Topol-1 district).

Learn more about Biosphere Corporation, our strategy, mission, and values:

Biosphere Corporation website
Biosphere Corporation on Facebook

Join our team of professionals!

By submitting your CV for this position, you consent to the processing of your personal data in accordance with the applicable legislation of Ukraine.

If your application is shortlisted, we will contact you within 1–2 business days.

Meet the YozmaTech

YozmaTech isn’t just another tech company – we’re a global team of go-getters, innovators, and A-players helping startups and product companies scale smarter and faster.
We build dedicated development teams across 10+ countries, creating strong, long-term partnerships based on trust, transparency, and real impact.
Here, every idea counts. We value people who are proactive, open-minded, and ready to grow. If you’re passionate about building meaningful products and want to join a team that feels like family – you’ll feel right at home with us.

Our client is building an innovative AI-powered platform that transforms how the world’s largest companies manage their real estate assets. The solution leverages the latest advancements in artificial intelligence and large language models (LLMs) to automate complex workflows, analyze massive datasets, and provide instant, intelligent answers to business-critical questions.

Their clients are large global enterprises managing thousands of real estate properties worldwide. Traditionally, real estate departments rely on manual processes and third-party services that can take weeks or months to deliver results. With this platform, these processes are automated and accelerated — what used to take months now takes minutes.

Bonus Points:
🔹Work with cutting-edge AI and LLM technologies
🔹Opportunity to solve complex, real-world enterprise problems
🔹High impact work used by global enterprise clients
🔹Full ownership across the full development lifecycle
🔹Fast-paced learning environment with modern technologies
🔹Small, agile, and highly collaborative engineering team

Key Requirements:
🔹 3+ years of experience as a Full Stack Developer;
🔹 Strong experience with modern frontend frameworks (Angular 18+ preferred or strong React + TypeScript);
🔹 Backend experience with Node.js (NestJS is a plus) or similar frameworks (.NET with willingness to transition to Node/NestJS);
🔹 Strong proficiency in TypeScript / JavaScript;
🔹 Hands-on experience integrating AI/LLM features (OpenAI API, ChatGPT-based features, etc.);
🔹 Experience using AI tools for development (Cursor, GitHub Copilot, ChatGPT, Claude, etc.);
🔹 Solid understanding of relational and/or NoSQL databases;
🔹 Familiarity with cloud infrastructure and CI/CD pipelines;
🔹 Ability to independently deliver complex end-to-end features;
🔹 Up-to-date knowledge of modern frameworks and willingness to learn quickly;
🔹 English – Upper-Intermediate or higher.

What you will do:
🔹 Develop and maintain full-stack features across frontend and backend components;
🔹 Build and integrate AI/LLM-powered functionality into the platform;
🔹 Design scalable and efficient backend services and APIs;
🔹 Work with databases, including schema design and query optimization;
🔹 Collaborate with product and engineering team to deliver end-to-end solutions;
🔹 Participate in architectural decisions and system design;
🔹 Contribute to infrastructure and CI/CD improvements;
🔹 Ensure code quality through best practices, code reviews, and testing;

Interview stages:
🔹 HR Interview;
🔹 Technical Interview;
🔹 Interview with VP R&D - (30 min)
🔹 Culture Fit Interview with HR (Client-side HR) - (30 min)
🔹 Reference Check;
🔹 Offer;

Why Join Us?

At YozmaTech, we’re self-starters who grow together. Every day, we tackle real challenges for real products – and have fun doing it. We work globally, think entrepreneurially, and support each other like family. We invest in your growth and care about your voice. With us, you’ll always know what you’re working on and why it matters.
From day one, you’ll get:
🔹 Direct access to clients and meaningful products;
🔹 Flexibility to work remotely or from our offices;
🔹 A-team colleagues and a zero-bureaucracy culture;
🔹 Opportunities to grow, lead, and make your mark.

After you apply

We’ll keep it respectful, clear, and personal from start to offer.
You’ll always know what project you’re joining – and how you can grow with us.

Everyone’s welcome

Diversity makes us better. We create a space where you can thrive as you are.

Ready to build something meaningful?

Let’s talk. Your next big adventure might just start here.

The Customer Support Engineer will focus on providing technical support and maintaining production operations. The specific requirements and responsibilities include:

The vacancy assumes a shift work schedule.
 

Job Requirements:

• Proficiency in using PC. Ideally after QA courses
• Background in Data Support (Tier 1+2); Tier 3 is an advantage.
• Strong troubleshooting and problem-solving skills.
• Excellent service orientation and communication skills.
• English level at least B1.
• Ability to work independently and as part of a team.

Key Responsibilities:

Problem Resolution:

• Identify potential production issues and implement proactive solutions.
• Troubleshoot technical issues and collaborate with teams to ensure resolution.

Customer Support:

• Provide prompt technical support to end-users
• Collaborate with R&D and product management to resolve client issues.

Production Coordination:

• Develop and manage production schedules.
• Adjust schedules as needed to accommodate changes or delays.

Stakeholder Communication:

• Serve as the primary liaison between teams to ensure clear communication.
• Notify stakeholders and clients of any delays or issues.

We are a global, fully remote short-form content and creator marketing company working with some of the world’s leading brands, helping them develop and execute creator-led campaigns at scale.

As we continue to grow, we are looking for an experienced HR Generalist / HR Manager to help us build a strong, effective and people-focused organisation.

The Role

You will take ownership of key HR and recruitment activities, helping us attract great people, build effective teams and create a strong remote working culture. You should be comfortable working independently in a growing company, managing both day-to-day HR matters and longer-term people initiatives.

Responsibilities:

• Lead the full-cycle recruitment process from sourcing and screening through to interviews, offers and onboarding.
• Recruit across marketing, media, creator marketing, sales, client services and leadership roles.
• Actively headhunt and build pipelines for senior and hard-to-fill positions.
• Develop and maintain a strong network of marketing, media and creator economy talent.
• Improve recruitment processes, interview structures and candidate experience.
• Build proactive talent pipelines rather than relying solely on inbound applications.
• Support the agency's growth by identifying the people and capabilities we will need as the business scales.
• Manage core HR processes across the employee lifecycle, including onboarding, performance management, employee relations and offboarding.
• Maintain and improve HR policies and processes appropriate for a fully remote international team.
• Ensure HR practices are consistent, fair and aligned with company values.
• Maintain accurate employee records and HR documentation.
• Support managers with people-related issues and day-to-day HR questions.
• Help develop clear structures, responsibilities and processes as the company grows.
• Develop and implement effective performance management processes.
• Support managers with regular feedback, performance reviews and development conversations.
• Identify training and development needs across the team.
• Help maintain a strong, inclusive and collaborative remote culture.

• Develop initiatives that support employee engagement, retention and wellbeing.

   

Requirements:

• 5+ years of experience in HR, HR management and/or talent acquisition.
• Strong experience recruiting for marketing, media, advertising, creator/influencer marketing or similar industries.
• Experience headhunting and hiring senior management and leadership-level talent.
• Strong understanding of HR best practices and current recruitment trends.
• Experience managing recruitment from sourcing through to offer and onboarding.
• Experience working with remote and international teams.
• Strong communication and interpersonal skills in English (C1–C2).
• Ability to work independently, take ownership and operate effectively in a fast-growing company.
• Strong organisational skills and attention to detail.

• A practical, hands-on approach to HR rather than a purely administrative mindset.

   

We are not looking for an IT/Tech recruiter. This is a fully remote, independent contractor role, with working hours between 7:00 AM and 5:00 PM EST.

Join a fast-growing iGaming project as an SMM Manager and take full ownership of our social media presence. You will play a key role in scaling our audience, boosting engagement, and driving conversions across multiple markets.

Responsibilities:

• Develop and execute content strategies tailored to different GEOs and target audiences
• Create and manage content plans (daily / weekly / monthly)
• Adapt content for multiple platforms: Instagram, Telegram, WhatsApp, YouTube
• Manage and continuously update all social media channels
• Publish posts, stories, newsletters, and video content
• Moderate comments and direct messages, ensuring timely responses
• Drive growth in followers, engagement, website traffic, registrations, and deposits
• Collaborate closely with the CRM team and align with their campaigns and activities
• Assign tasks to designers and video production teams
• Ensure high quality of creative assets (banners, stories, videos)
• Track and analyze key performance metrics (CTR, Conversion to deposit, Cost per registration (CPA), Engagement rate)
• Prepare regular performance reports
• Identify insights, trends, and growth opportunities

Requirements:

• Proven experience in iGaming / online casino (mandatory)
• Strong understanding of key metrics: FTD, NGR, Retention
• Hands-on experience managing Telegram, Instagram, WhatsApp, and YouTube
• Experience working with CRM tools and audience segmentation
• English proficiency (required)
   

How We Take Care of Our Team?

Comfortable Conditions for Productive Work
Flexible working hours with a start time between 8:00 AM and 11:00 AM. Work remotely from anywhere in the world or join us in our modern Cyprus office — the choice is yours.

Time to Recharge
We believe great results come from well-rested people. That’s why we offer:
21 days of paid annual leave;
3 additional Day Offs per year;
25 paid sick leave days;
Public holidays as days off.

Benefits & Wellbeing
Sports compensation program;
Annual healthcare budget;
Gifts for important life events (birthday, marriage, childbirth);
Coworking compensation for team members based in Ukraine;
Maternity and paternity leave support;
Business trips and team gatherings at our Cyprus office.

Learning & Career Growth
Annual budget for professional development, certifications, books, and language courses;
Internal mobility and promotion programs to support both vertical and horizontal career growth;
A Personal Development Plan to help you grow your skills and competencies.

Smooth Onboarding & Ongoing Support
We’ve designed a structured onboarding plan to help you quickly understand the business, the team, and your priorities. Regular check-ins with your manager and People Partner ensure a smooth adaptation process and continuous support throughout your journey with us.

We’re looking for a Facebook Media Buyer who can independently launch, optimize, and scale campaigns.

Requirements

• 2+ years of hands-on Facebook Media Buying experience.
• Proven experience managing and scaling budgets of $1,000+ daily independently.
• Strong understanding of traffic economics and key metrics: CPM, CTR, CPC, CPL, ROMI.
• Experience with ad accounts, BM, pixels, anti-detect browsers, proxies, and billing.
• Confident with Keitaro, CRM, campaign tracking, and analytics.
• Ability to develop creative briefs, test hypotheses, and make data-driven decisions.

Nice to have: Forex, Crypto, Trading; Telegram/WhatsApp funnels; LATAM and Spain GEOs.

Responsibilities

• Launch and manage Facebook Ads campaigns independently.
• Test creatives, analyze performance, and scale profitable campaigns.
• Monitor traffic economics and optimize campaign results.

• Work with ad infrastructure, Keitaro, CRM, and analytics tools.

   

What We Offer

• Net profit share + guaranteed minimum compensation, with a transparent scaling model and no earnings cap.
• No fixed budget ceiling for profitable campaigns.
• Established infrastructure, tools, and team expertise.
• Personal assistant as you scale.
• 100% remote, full-time position.
• Paid trial week.

We’re looking for a hands-on Senior Product Manager with strong iGaming experience who understands player behavior, user journeys, and conversion funnels inside out.

We need someone who can identify friction points, optimize user flows, and take full ownership of the player experience — from registration and login to deposits, gameplay, and retention.

Less theory, more ownership, data, and measurable results.

Your Mission

Own and continuously improve the end-to-end customer journey, identify conversion bottlenecks, and deliver product improvements that directly impact user experience, engagement, and business performance.

What You’ll Own

Customer Journey & Conversion Optimization

• Own and optimize the entire player journey: registration, login, onboarding, deposits, gameplay, and retention.
• Analyze user flows, identify friction points and drop-offs, and improve conversion at every critical stage.
• Continuously optimize registration and login experiences, authentication flows, and deposit funnels.
• Identify UX improvements based on player behavior, analytics, and business performance.

Product Ownership & Analytics

• Take full ownership of product improvements, from identifying problems to delivering measurable results.
• Define and monitor key product metrics, including conversion rates, funnel performance, engagement, and retention.
• Conduct A/B tests, validate hypotheses, and make data-driven product decisions.
• Translate business needs and analytical insights into clear product requirements and actionable solutions.

Execution & Cross-Functional Collaboration

• Own product initiatives end-to-end, from discovery and prioritization to release and performance analysis.
• Work closely with Engineering, UX/UI, Analytics, CRM, and Payments teams to improve the player experience.
• Prioritize improvements based on business impact, user needs, and technical feasibility.

What We’re Looking For

• Must-have: Proven iGaming experience, with a deep understanding of player journeys and industry-specific product flows.
• 4+ years of Product Management experience, with strong hands-on product ownership.
• Solid experience in user journey mapping, conversion funnel analysis, and user flow optimization.
• Proven ability to optimize registration, login, onboarding, and payment experiences.
• Strong analytical skills and hands-on experience with product analytics, A/B testing, and conversion optimization.
• Ability to identify product bottlenecks, prioritize improvements, and deliver measurable business results.
• Experience working closely with Engineering, UX/UI, Analytics, and other cross-functional teams.
• Strong ownership mindset, attention to detail, and the ability to make independent, data-driven decisions.
• English: Upper-Intermediate (B2) or higher.

We’re looking for someone who doesn’t just manage a backlog but owns the entire player experience and knows how to turn insights into results.

Sounds like you? Send us your CV — let’s talk!

We’re looking for an experienced Business Analyst / Project manager / Delivery manager to join our team and act as a key link between our B2B clients, Product, and Development teams.

What You’ll Do

• Work directly with B2B clients and white-label operators to understand their business needs, processes, and requirements.
• Gather, analyze, clarify, and document business and functional requirements.
• Act as a bridge between clients and internal teams, including Product, Development, Support/KYC, Legal & Compliance, Payments, CRM, BI, and Finance.
• Translate business requirements into clear, structured tasks for Product and Development teams.
• Collaborate with Product and Development teams to clarify technical details, dependencies, limitations, and potential solutions.
• Coordinate integrations, launches, operational changes, and technical requests from initiation to delivery.
• Break down complex requirements into actionable tasks and ensure all stakeholders have a shared understanding of the expected outcomes.
• Track projects and requests, monitor progress, identify blockers, and coordinate their resolution.
• Participate in meetings with clients and internal teams, provide status updates, and communicate progress.
• Analyze existing processes and identify opportunities for improvement and automation.

What We’re Looking For

• At least 3 years of experience as a Business Analyst, Project Manager, or Delivery Manager.
• Strong experience collaborating with developers, QA engineers, architects, and product teams.
• Excellent communication skills and the ability to work effectively with clients, business stakeholders, and technical teams.
• Solid understanding of software development processes and the ability to discuss technical requirements with developers.
• Experience with integrations, APIs, technical projects, or B2B platforms is a strong advantage.
• Strong organizational and project coordination skills.
• Ability to manage multiple requests and priorities simultaneously.
• Fluent English.

What We Offer

• 20 vacation days + 36 paid sick leaves per year.
• Flexible schedule with no micromanagement.
• A high-impact leadership role with real decision-making authority.
• Freedom to introduce new ideas, drive improvements, and influence business results.
• International team with transparent processes and fast decision-making.

We’d love to tell you more about this opportunity! Send us your CV, and let’s discuss how you can make an impact on our team.

Our client - is a platform that helps professionals and businesses get real results from working with AI. The company creates ready-made prompts, custom GPTs, no-code automations and maintains a catalog of AI tools for working with ChatGPT, Claude, Gemini and Grok. Everything is collected in one place.

Their products help automate workflows and close business tasks with user-friendly prompts and guides. The company's mission is to change the way people approach work and life so they can work more effectively and achieve more. 

The main objective of the role
is to build and scale the client’s organic social media presence, increase brand awareness, create shareable AI content, and convert social media audiences into engaged newsletter subscribers. The client is looking for a creative, proactive, and results-oriented Social Media Manager to grow their AI newsletter and media brand, which has over 120,000 subscribers, approximately 80% of whom live in the US.
 

Tasks and Responsibilities

• Instagram and TikTok management: generate ideas, write scripts, shoot and edit Reels and short videos.
• Display content to reach 100,000 or more and maintain this level consistently.
• Attract over 10,000 leads per month through social media, including to the company's newsletter and digital products.
• Manage Twitter (X): plan and publish posts and threads, work with the audience, and increase engagement.
• Track trends in AI and social media and quickly adapt them to your brand.
• Analyze metrics (reach, engagement, lead conversion) and use them to improve your content strategy.
• Test new formats, hooks, and approaches to increase virality.

Candidate Requirements
Experience:

• 2+ years of experience in social media management, content creation, or organic social media growth.
• Previous experience in AI, SaaS, technology, media, education platforms, or digital startups is highly desirable.
• The results of organic growth of social media accounts have been confirmed.
• Experience creating content for an English-speaking audience from the US or other countries.
• Deep understanding of Instagram, TikTok, X (Twitter), and LinkedIn.

• Experience working with newsletter brands, digital media companies, or content-based businesses would be a plus.

   

Skills:

• Expertise in viral content is essential for SaaS.
• Excellent written English (C1+ or equivalent practical level).
• Strong copywriting, storytelling, and viral content creation skills.
• Deep interest in artificial intelligence, AI tools, automation, and new technologies.
• Ability to independently track AI news, trends, and new products.
• Ability to create engaging concepts for short videos, carousels, and educational posts.
• Understanding social media algorithms, audience engagement, and organic growth strategies.
• Experience with ChatGPT, Claude, Gemini, Higsfield and other AI tools for content creation.
• Ability to analyze performance metrics and constantly improve content strategy.
• Strong organizational skills and ability to maintain a regular content calendar.

Personality and work style:

• Creativity and constant generation of new ideas for content.
• Proactivity, independence and responsibility for results.
• Curiosity about AI and active monitoring of industry developments.
• Speed, flexibility and comfort in a startup environment.
• Understanding the difference between simply publishing content and building an engaged community.
• Responsibility for both content quality and audience growth.

Conditions

• Remote work format.
• Team of 10 employees
• Subordination of the CMO
• Bonus system
• Transparent hiring process

We're Gypsy Collective. The digital world is evolving faster than ever. New opportunities, new challenges, new ambitious goals. That’s why strong businesses need strong people. 

Gypsy Collective is an exclusive talent partner for selected brands. We help our partners attract exceptional talent by building long-term relationships and becoming deeply integrated into their business, culture, and growth ambitions.

Now we're looking for a VIP Account Manager to manage and grow relationships with high-value players. We are looking for a proactive and client-oriented professional who can deliver a personalized experience, build long-term loyalty, and effectively drive player retention.

     📅 Your daily adventures include:

• Manage an assigned portfolio of VIP players;
• Build and maintain strong, long-term relationships with high-value clients;
• Provide personalized communication based on player preferences;
• Ensure a high level of player satisfaction and engagement;
• Work with active and dormant VIP players: communication, reactivation, and retention (via LiveChat, email, Telegram, WhatsApp, and phone calls);
• Provide personalized support for high-value clients, including assistance, bonus offers, and consultations;
• Offer personalized bonuses and reload promotions within the approved VIP matrix;
• Analyze player activity: deposits, bets, win/loss, frequency, and average bet size;
• Handle big wins and big losses with a professional and client-oriented approach;
• Collaborate with support, loyalty, anti-fraud, and payments teams to promptly resolve VIP requests;
• Identify signs of risky or problematic player behavior;
• Escalate relevant cases when necessary;
• Follow Responsible Gaming and compliance guidelines.
  
  🧭 What makes you a great match:
• 1+ years of experience as a VIP Manager / VIP Support / Customer Retention Specialist (iGaming, betting, crypto);
• Proven experience in one-on-one communication with VIP clients (chat/messengers);
• Strong objection-handling and retention skills;
• Understanding of bonus mechanics and ability to use them effectively: knowing which bonuses to offer and in what situations to retain clients and increase their activity;
• Proficiency with Telegram, WhatsApp, LiveChat, CRM systems;
• Basic understanding of key metrics: Deposit, GGR, LTV, Retention, Hold;
• Strong written and verbal communication skills;
• English level: B2+ (required);
• Fluent in Russian / Ukrainian;

• Schedule: 5 days on / 2 days off, with rotating days off.
  Three shifts: 15:00–00:00 / 11:00–20:00 / 08:00–17:00.

  
  Benefits:

• 💸 Flexible payment options: choose the method that works best for you.
• 🧾 Tax assistance included: we handle part of your taxes and provide guidance on the local setup.
• 🎁 Financial perks: Bonuses for holidays, B-day, work milestones and more - just to show we care.
• 📈 Learn & grow: We cover courses and certifications — and offer real opportunities to grow your career with us.
• 🥐 Benefit Сafeteria: Choose what suits you — sports, language courses, therapy sessions, and more.
• 🎉 Stay connected: From team-building events to industry conferences — we bring people together online, offline, and on stage.
• 💻 Modern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow.
  
  If this role sounds like a good fit for you, we’d love to hear from you — apply and tell us a bit about yourself.

We're Gypsy Collective. The digital world is evolving faster than ever. New opportunities, new challenges, new ambitious goals. That’s why strong businesses need strong people. 

Gypsy Collective is an exclusive talent partner for selected brands. We help our partners attract exceptional talent by building long-term relationships and becoming deeply integrated into their business, culture, and growth ambitions.

We're looking for a VIP Team Lead to run our VIP Managers team day to day, own service quality for our highest-value players, and turn player data into decisions.

📅 Your daily adventures include:

Team leadership

• Lead a team of VIP Managers in daily operations;
• Distribute player portfolios and keep the workload balanced;
• Track capacity and make sure tasks are done on time;
• Run regular 1:1s and performance reviews;
• Onboard, train and develop team members;
• Improve team efficiency together with VIP QA.

VIP player management

• Prioritise High Value and Top VIP players;
• Support the handling of key VIP accounts and escalations;
• Make the call on complex cases and escalate the most critical ones to the Head of VIP;
• Collect VIP player feedback and pass it to the Streams and Retention teams.

Product & platform expertise

• Know each platform and project in depth, including how they differ;
• Track product updates, bonus mechanics and technical issues;
• Keep the team informed of every relevant change.

Analytics & reporting

• Analyse VIP users daily, broken down by platform;
• Track case metrics, trends and results;
• Prepare daily reports and present results to the Head of VIP every week;
• Process VIP team workload statistics and control FRT and CSAT.

🧭 What makes you a great match:

• 3+ years in iGaming VIP / Player Management, with hands-on work with high-value players;
• 1+ year leading a team of 4+ people: task distribution, 1:1s, performance reviews;
• Deep understanding of bonus mechanics: wagering, cashback, reload, free spins, personalised VIP offers;
• Experience with multi-brand or multi-platform operations;
• Strong KPI control: FRT, CSAT, workload, retention, deposit activity of the VIP segment;
• Confident data skills: advanced Google Sheets/Excel (pivot tables, formulas) and a BI tool (Tableau, Power BI, Metabase, Looker or similar);
• Experience with a back office / CRM (Smartico, Optimove, Fast Track, Salesforce or in-house);
• Understanding of KYC / AML / Responsible Gambling as they apply to VIP players;
• Ability to make fast, well-reasoned decisions on escalations and conflicts;
• Languages: Ukrainian (fluent), English B2+

Benefits

• 💸 Flexible payment options: choose the method that works best for you.
• 🧾 Tax assistance included: we handle part of your taxes and provide guidance on the local setup.
• 🎁 Financial perks: Bonuses for holidays, B-day, work milestones and more - just to show we care.
• 📈 Learn & grow: We cover courses and certifications — and offer real opportunities to grow your career with us.
• 🥐 Benefit Сafeteria: Choose what suits you — sports, language courses, therapy sessions, and more.
• 🎉 Stay connected: From team-building events to industry conferences — we bring people together online, offline, and on stage.
• 💻 Modern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow. If this role sounds like a good fit for you, we’d love to hear from you — apply and tell us a bit about yourself.

🎯 Role Overview

We are looking for a Payment Product Manager to join our Payment Team.
In this role, you will be responsible for managing and improving integrations with third-party payment systems and providers to ensure seamless, secure, and efficient payment flows for our users.
You will work at the intersection of product, technology, and business — defining requirements, managing integrations, and ensuring a reliable and user-friendly payment experience across the platform.

⚙️ Your Tasks:

• Own and develop the payment product inside the cashier, focusing on usability, conversion, and stability.
• Define and prioritize product requirements for payment features based on business goals, user behavior, and data.
• Work closely with design and development teams on UX flows and cashier experience (deposit, withdrawal, confirmations, errors).
• Analyze key payment metrics (conversion, approval rate, drop-offs, success rate, funnel performance) and identify growth opportunities.
• Initiate and run UX research (user feedback, flow analysis, hypotheses validation) to improve payment journeys.
• Translate business and user needs into clear product specifications and documentation.
• Participate in testing and release validation, ensuring features work as expected from a user and product perspective.
• Collaborate with stakeholders (payments, finance, tech, business) to align priorities and roadmap.
• Support payment integrations at a product level (requirements, validation, acceptance), while technical implementation is handled by a dedicated specialist.

👤 Our criteria:

• 2+ years of experience as a Product Manager, ideally in payments, fintech, or iGaming.
• Hands-on experience working with cashiers or payment-related products.
• Strong understanding of payment funnels, UX flows, and conversion metrics.
• Experience working with product analytics and making data-driven decisions.
• Ability to formulate clear product requirements and documentation.
• Experience collaborating with cross-functional teams (design, tech, payments, business).User-focused mindset with attention to detail and impact.
• English level Upper-Intermediate or higher.

Your Strengths:

• You have a good balance of technical understanding and business perspective.
• You can turn complex payment flows into simple, reliable solutions.
• You’re proactive in identifying issues before they impact users.
• You value clarity, precision, and quality in both code and process.

💼 Our offer:

• We are global, we don’t stick to office or remote options only.
• We value work-life balance and start anytime from 8 to 11, with flexible lunchtime.
• We trust each other and provide unlimited vacation days and sick-leaves.
• We support our people and provide relocation options for team members, who are interested.
• We encourage growth and cover 50% of learning expenses.
• We hold yearly performance reviews to help our team members grow and reach new heights, and reward results with regular performance bonuses.
• We believe in potential and prefer to promote internally, giving everyone a chance to prove themselves, and building our company around talents above anything else.
• We are small enough to hear the opinion of every team member, and already big enough to act on the best ideas — an opportunity to have a visible and immediate impact.
• We celebrate our team with corporate gifts and thoughtful appreciation throughout the year.