Jobs at Djinni

We’re looking for a Casino & Promotions Manager to take full ownership of our casino product and bonus mechanics. In this hybrid role, you will be responsible for the entire player experience — from managing the game catalog and provider relationships to the design, setup, economics, and protection of bonus campaigns.

Your goal is straightforward: make sure players always find the right games, enjoy attractive promotions, and drive GGR, engagement, and retention, all while keeping the business profitable and secure from abuse.

This is a hands-on product role for someone who understands how games and bonuses work in practice. You’ll work with data, manage providers, configure mechanics, and make decisions that players feel every time they open the lobby.

🎮 & 🎰 What you’ll be doing
Game Catalog & Lobby Merchandising

• Own the game catalog: add/update titles, maintain accurate metadata (provider, RTP, volatility, tags).
• Build and merchandise the lobby structure (categories, New, Popular, Jackpots) using banners, game positioning, and seasonal collections.
• Plan new game releases and coordinate them with CRM and Design teams.

Bonus Setup, Launch & Economics

• Set up bonuses in the in-office back office (welcome packs, free spins, cashback, promo codes) and configure rules (wagering, max win, game contribution).
• Calculate the cost and ROI of each bonus before launch, tracking its share of GGR/NGR and impact on deposits.
• Work with the CRM team to link bonuses to campaigns (e.g., Customer.io) and prepare bonus T&C with Legal and Compliance.

Provider Relationships & Network Promos

• Manage relationships with game providers and aggregators: onboarding, exclusive releases, and escalations.
• Run promotional mechanics from game studios (Drops & Wins, tournaments, network jackpots).
• Ensure games meet licensing and geo-restriction requirements.

Analytics, Anti-Abuse & Risk Control

• Analyse game, provider, and bonus performance (GGR, turnover, bet count, RTP, wagering completion rate).
• Run A/B tests on lobby layouts, game placements, and promotional offers.
• Monitor and prevent bonus abuse (multi-accounting, hedging, bonus hunting) by building smart rules that protect the business without creating friction for honest players.

🎯 What we’re looking for

• 2–3+ years as a Casino Manager, Game Manager, Bonus Manager, or Promo Manager in iGaming.
• Deep understanding of game & bonus mechanics: RTP, volatility, hit rate, jackpots, wagering, sticky vs non-sticky bonuses, and game contributions.
• Market Knowledge: Strong knowledge of key providers (Pragmatic Play, Evolution, Play’n GO, etc.), aggregators (SoftSwiss, Slotegrator, etc.), and standard back-office setups.
• Analytical skills: Experience calculating bonus economics (cost, ROI) and analyzing large data sets. Confident in Excel / Google Sheets; SQL basics are a plus.
• Anti-fraud awareness: Knowledge of the main bonus abuse patterns and how to prevent them.
• High attention to detail — a single configuration mistake can cost real money.
• English Upper-Intermediate or higher.

⭐ Nice to have

• Experience in LATAM markets.
• Experience with in-house platforms, CRM tools (Customer.io), and BI tools (Metabase, Tableau, Looker).
• Background in gamification (missions, loyalty programmes) and sportsbook promotions.
• An existing network of contacts at providers and aggregators.

✨ What we offer

• Fully remote with a flexible schedule.
• The chance to shape the casino product and bonus engine from the ground up as we expand across LATAM.
• Direct influence on the product: short decision paths and no bureaucracy.
• Paid vacation and sick days.
• Probation period: 3 months.

Project Description:

The project involves the design, development, and maintenance of enterprise-level data processing and reporting solutions. It includes working with SAP Data Services for ETL workflows, SAP Business Objects for report development, and modern backend technologies such as Java and Spring Framework. The goal is to ensure accurate data transformation, integration, and presentation across systems in a scalable and reliable environment.

Responsibilities:

Install and configure SAP IPS/DS (BODS) and SAP BO tools.

Design, build, and maintain ETL workflows using SAP Data Services and DBT.

Develop and maintain Business Objects reports.

Implement backend logic using Java 8+, Spring Framework, Hibernate, and Oracle DB.

Write and optimize complex SQL queries.

Ensure performance and data accuracy across transformation pipelines.

Collaborate with cross-functional teams in an Agile environment.

(Optional) Support frontend development using Angular/React/JSP if needed.

Proactively contribute to problem-solving and system improvements.

Communicate effectively with stakeholders and team members.

Mandatory Skills Description:

Overall experience:
A minimum of 4 years hands-on experience as a software developer in an enterprise organization working on complex custom developed applications
Desired: working experience in agile software development
 
SAP Data Services:
Experience with instalation and setup of SAP IPS/DS (BODS)
Design and development of ETL flows using SAP DS + Designer
 
SAP Business Objects:
Experience with instalation and setup of SAP BO
Design and development of BO reports
 
DBT:
Developing, maintaining, and optimizing data transformation workflows using DBT, ensuring data accuracy
 


Soft skills:
Strong communication skills
Proactive
Willing to learn

Nice-to-Have Skills Description:

Backend (nice to have) :
Java 8+
Spring Framework
Spring MVC
Servlets
Hibernate
Oracle
SQL - ability to write complex queries
Knowledge of underlying protocols of web applications (http/https, dns etc.)
Basic infrastructure knowledge of web applications
 
Frontend (nice to have):
Developing complex bespoke applications using Angular/React/JSP or similar frameworks.

About the Role

We’re looking for a Sales Enablement Specialist to make our sales organization faster, sharper, and better equipped. You’ll shape how the sales team works — the content, training, tools, and processes they rely on — in a fast-growing defense tech company where every deal supports the country’s protection.
 

Responsibilities

• Design and deliver onboarding programs so new sales hires ramp up quickly on products, processes, tools, and market context
• Run regular trainings and hands-on workshops on practical sales skills tied to real business needs
• Maintain and improve sales materials so they stay relevant and aligned with current strategy
• Drive adoption and effective use of CRM and other sales tools
• Work with IT to turn business needs into dashboards, reports, and insights (e.g., Power BI)
• Align with Marketing, Product, and other teams on messaging, priorities, and go-to-market initiatives
• Analyze and optimize the end-to-end sales process to remove friction and improve efficiency
   

Requirements

• Hands-on experience with CRM systems (Microsoft Dynamics 365, Salesforce, HubSpot) and a solid understanding of CRM philosophy
• Analytical mindset and experience extracting insights from sales data
• Strong communication and presentation skills
• Active listening — you can turn stakeholder needs into practical solutions
• Ability to run multiple projects at once in a fast-paced environment
• Organized, self-driven, flexible, detail-oriented
   

Nice to Have

• Experience in sales enablement, sales operations, RevOps, or sales training
• Power BI or similar BI tools
• B2B or complex/long-cycle sales background
• English at B2+ level
   

What We Offer

• Official employment, competitive salary, and clear, transparent terms
• 24 calendar days of paid vacation and paid sick leave
• Professional growth in a company that’s actively expanding
• A culture of trust, open communication, and initiative — ideas get implemented and the team backs your progress
   

Location

Lviv, office
 

Join Us

If you have relevant experience and want your work to contribute to the protection of the country — send us your CV. We’ll be glad to review it.

🚀AIMPROSOFT — Marketing Director Opportunity!

We are looking for a strategic, data-driven and hands-on Marketing Director to take full ownership of our marketing function, strengthen Aimprosoft’s positioning in international markets and drive measurable pipeline growth.

This is a key leadership role with direct impact on our business strategy, demand generation and long-term growth.

🎯 Mission of the Role

• Build and execute a marketing strategy aligned with Aimprosoft’s business objectives and priority industries.
• Drive predictable marketing-sourced pipeline and improve lead quality in close collaboration with Sales.
• Strengthen Aimprosoft’s positioning as a trusted engineering partner for complex B2B solutions.
• Lead and develop an established marketing team, building scalable processes and a performance-driven culture.

• Own marketing performance, budget, analytics and continuous optimization.

   

🔑 Key Responsibilities

Marketing Strategy & Planning

• Develop annual and quarterly marketing plans with clear KPIs, priorities and deliverables.
• Maintain a rolling 90-day roadmap and manage resources across priority industries.
• Define and continuously optimize the marketing channel mix, including content, SEO, AI search visibility, PR, social media, email, events, partnerships and paid campaigns.

Demand Generation & Business Growth

• Own marketing-sourced MQLs, SQLs and marketing’s contribution to qualified sales pipeline.
• Improve MQL-to-SQL conversion and collaborate with Sales on lead quality and funnel performance.
• Launch and evaluate new marketing channels through structured experiments with clear budgets, hypotheses and success metrics.
• Focus on pipeline contribution and ROI rather than vanity metrics.

Brand, Positioning & Industry Marketing

• Develop compelling positioning and messaging for complex IT services and technical solutions.
• Build industry-specific campaigns and content for telecom, transport, retail & logistics, energy & utilities, and healthcare.
• Lead thought leadership, PR and executive personal-brand initiatives.
• Drive the development of case studies, industry pages and other proof-based marketing assets in collaboration with domain experts.
• Ensure marketing messages reflect Aimprosoft’s actual delivery capabilities.

Sales & Account Enablement

• Partner closely with the Sales Director, Account Management and Delivery teams.
• Build and maintain a high-quality presales library: pitch decks, case studies, capability presentations, service one-pagers and event materials.
• Support executive positioning for strategic meetings, pitches and industry events.
• Support account-expansion initiatives with relevant messaging and marketing materials.

Marketing Operations, Analytics & AI

• Own marketing budget planning, allocation and optimization.
• Define marketing KPIs, dashboards, attribution and monthly leadership reporting.
• Track campaign effectiveness, pipeline contribution, conversion rates and marketing ROI.
• Develop effective marketing processes, automation and tooling.
• Drive practical AI adoption across marketing workflows and content production.

Team Leadership

• Lead and develop an existing marketing team of nine specialists across content, growth, SEO, personal branding, design and web.
• Set quarterly objectives, establish accountability and provide regular performance feedback.
• Coach team members, manage external partners and ensure sustainable workload distribution.

🔥 What We Need From You

• English at C1 level or higher.
• 8+ years of experience in B2B marketing, including 3+ years leading a marketing function or team.
• Experience in IT services, software outsourcing, technology consulting or B2B SaaS targeting international markets (USA, UK, EU).
• Proven ability to translate business objectives into actionable marketing strategies.
• Demonstrated impact on marketing-generated pipeline, lead quality, conversion rates and revenue.
• Strong understanding of B2B demand generation across organic and paid channels.
• Experience positioning complex technical services and building industry-specific marketing strategies.
• Experience with account-based marketing or account-expansion initiatives.
• Strong sales enablement and cross-functional collaboration skills.
• Advanced understanding of funnel analytics, attribution, marketing KPIs and ROI.
• Experience owning marketing budgets, managing agencies and prioritizing investments.
• Practical experience applying AI tools and automation in marketing.
• Proven people management, coaching and performance management capabilities.

🤖 AI & Modern Marketing Tooling

• Confident hands-on use of modern AI tools in marketing workflows.
• Ability to identify and implement automation opportunities.
• Experience with marketing analytics, SEO tools, CRM systems and reporting.
• Ability to improve team productivity without sacrificing quality.

📌 Nice to Have

• Experience marketing IT services within our priority industries.
• Experience building executive personal brands as a B2B business-development channel.
• Experience packaging technical services or launching consulting offerings.
• Familiarity with Ahrefs, GA4, Google Search Console, Airtable and B2B CRM platforms.

📈 What Success Looks Like

• Growth in marketing-sourced SQLs and marketing’s contribution to qualified pipeline.
• Improved MQL-to-SQL conversion and SQL forecast accuracy.
• Successful execution of marketing commitments across priority industries.
• Measurable improvement in marketing ROI.
• High adoption of marketing assets by Sales and Account Management.

Within the first 90 days, we expect a business-aligned marketing plan, clear resource allocation across priority industries, an audit of the presales and case-study library, and established monthly KPI reporting.

🤝 Reporting & Collaboration

Reporting to: CEO

Close collaboration with: Sales Director, Account Management, Delivery and Industry Leaders.

💼 What We Offer

• A leadership-team position with real ownership of marketing strategy, brand and budget.
• An established team of nine marketing professionals.
• A company with more than 20 years of experience and long-term international client relationships.
• Opportunities to develop industry-focused and AI-related marketing initiatives.
• Fully remote work from Europe or Ukraine, or office-based work in Ivano-Frankivsk.

🧭 Recruitment Process

Recruitment Interview → English Check → Leadership Interview → Test Task → Offer

We are looking for an Accountant to handle the company’s recurring accounting tasks, statutory reporting, payments, payroll calculations, and financial document processing.

The role covers accounting for Ukrainian legal entities and FOPs, preparation of documents for external accountants supporting our UK and German entities, and routine accounting operations in 1C and QuickBooks Online.

We expect this person to take ownership of recurring financial processes, maintain accurate records, monitor bank balances and overdue payments, and promptly notify the CEO of discrepancies or issues requiring management attention. The role focuses on operational execution and financial data accuracy, while budgeting, financial analysis, and management decisions remain the responsibility of the CEO

Responsibilities:

Accounting & Tax Compliance:

• Maintain accounting records for Ukrainian legal entities and ФОП, ensuring accurate recording of income, expenses, and transactions.
• Process and archive primary accounting documents, bank statements, and other supporting records in 1C; reconcile accounts and resolve discrepancies.
• Calculate taxes, arrange tax payments, and prepare and submit statutory financial, statistical, and tax reports.
• Maintain up-to-date accounting records and coordinate document requests with external accountants supporting the company's UK and German entities.

Payments, Invoicing & Financial Documentation:

• Maintain the payment register, track payment deadlines and bank balances, and process supplier invoices, tax payments, and Payoneer/Stripe transfers according to approved limits and procedures.
• Prepare and issue client invoices, acts of services rendered, and other financial documents; coordinate signing through Vchasno and maintain the document archive.
• Reconcile invoices and payments, monitor outstanding balances, and follow up on overdue payments and missing documents.
• Process ФОП contractor payments based on signed agreements and financial terms provided by HR.
• Handle routine banking operations, foreign currency transactions, and documentation required for international payments.
• Notify the CEO of payment limit exceedances, discrepancies, or issues requiring management attention.

Payroll & Compensation Administration:

• Calculate employee salaries, ФОП contractor payments, taxes, and bonuses based on approved rules and verified data.
• Prepare payroll registers and payment schedules and process payments according to established approval procedures.
• Process AttendanceBot data and account for vacations, sick leave, and other relevant absences.
• Coordinate with HR and relevant managers to clarify missing payroll inputs and maintain accurate supporting records.

QuickBooks & Financial Reporting:

• Maintain and reconcile financial records in QBO, including bank transactions, expenses, project revenue, and platform fees.
• Record Billable and Non-Billable project hours based on data confirmed by project owners and generate client invoices in QBO.
• Enter and reconcile data in existing P&L, Balance Sheet, and Cash Flow templates using established procedures.
• Perform monthly reconciliations and routine period-end closing tasks.
• Prepare accounting data for quarterly and annual reporting.

• Participate in inventory checks of company assets and liabilities and suggest improvements to accounting workflows and documentation.

   

Requirements:

• Relevant education in Accounting, Finance, Economics, or a related field.
• Hands-on experience with day-to-day accounting for Ukrainian legal entities and ФОП.
• Strong knowledge of Ukrainian accounting, taxation, and statutory reporting requirements.
• Hands-on experience with 1C or a comparable accounting system.
• Experience with payroll, contractor payments, tax calculations, invoicing, and payment processing.
• Understanding of banking operations, foreign currency transactions, and international payments.
• Strong attention to detail, accuracy, and ability to manage recurring tasks independently.
• Ability to prioritize tasks, meet deadlines, and coordinate with internal and external stakeholders.
• Experience working with Excel or Google Sheets for accounting and reporting.

• Basic written English for working with financial documents.

   

Will Be a Plus:

• Experience in an IT outsourcing, outstaffing, or other service-based company.
• Experience with QuickBooks Online (QBO), including transaction processing and reconciliations.
• Experience supporting multiple legal entities or coordinating with accountants in the UK and Germany.
• Familiarity with Upwork, Stripe, Payoneer, and other international payment platforms.

• Experience with Vchasno and improving accounting workflows.

   

We Offer:

• Remote work and a flexible working schedule.
• The opportunity to take ownership of the company's operational finance processes.
• Direct collaboration with the CEO and relevant internal stakeholders.
• Paid sick leave, vacation, and days off according to company policy.
• Opportunities for professional development as the company evolves.

Project Description:

Our Client is undertaking the most significant digital transformation in its history, with the delivery of a consistent, integrated SAP S/4HANA-based ecosystem and associated technology stack across markets as a cornerstone.

We are looking for Testers – Process and Product Test Support with a background in the fashion industry. They will be the Point of Contact for testing support to the Process Teams and Product Teams. They will support writing test cases with Process Experts and perform dry runs and System Integration Testing (SIT) execution. The engagement starts with Assortment Planning (Impact Analytics) in Q4 2026. Based on the results, it will be extended to a wider scope.

Responsibilities:

* Write Test Cases with the support and mentoring of Process Experts, based on the process documentation and the agreed macro test scenarios.

* Each Test Case has steps, expected results and test data needs.

* Support Test Case Validation with the Process Teams.

* Help the Product Teams prepare and run the functional Dry Runs before SIT.

* Log defects and retest fixes.

* Prepare test sets and test data needs with the Process Teams.

* Execute SIT Test Cases and record results and evidence.

* Log defects, follow them up with the delivery teams and retest.

* Be the first contact for testing questions from the Process Teams and Product Teams.

* Report progress, defects and blockers to the C&A Test Managers.

* Sign-Off stays with the Process Teams (SIT) and the Product Teams (Dry Runs).

Mandatory Skills Description:

* 5+ years of functional and E2E testing on ERP or retail transformation programs.

* Experience testing and writing Test Cases for the fashion industry, ideally in assortment planning, buying, or merchandising.

* Writes clear Test Cases from process documentation, with steps, expected results and test data.

* Has executed SIT and worked closely with Business Users and Process Owners.

* Defect management in Jira or a similar tool for ticketing and project management.

* Clear Communication: Explains test results and defects in plain words to Business Users and Process Experts.

* Collaboration: Works side by side with the Process Teams and Product Teams, and report to the Client's Test Managers.

* Structure and Accuracy: Writes clear Test Cases and keeps test evidence complete.

* Ownership: Acts as the first Point of Contact and follows each defect through to retest.

Nice-to-Have Skills Description:

* Experience with SAP Cloud ALM (Application Lifecycle Management)

* SAP S/4HANA testing experience.

* Experience with TestRail (test and defect management)

* Experience with Signavio (process models)

* ISTQB Foundation certification.

Languages:

English: B2 Upper Intermediate

What You'll Do

Technical Support & Troubleshooting

• Investigate and resolve technical support requests, from basic configuration issues to complex technical incidents (Tier 1–3).
• Troubleshoot Linux-based servers, applications, and services.
• Analyze application logs, system errors, and backend processes to identify root causes.
• Diagnose networking issues involving TCP/IP, DNS, HTTP/HTTPS, and connectivity.
• Assist customers with installation, configuration, upgrades, and maintenance.
• Escalate complex product issues to development teams and collaborate on solutions.
• Document technical issues, solutions, and troubleshooting procedures.

Solution Engineering & Customer Onboarding

• Support new customers during technical onboarding, deployment, and initial configuration.
• Deliver technical product demonstrations and explain product capabilities.
• Understand customer requirements and recommend suitable technical configurations.
• Assist with technical questions during product evaluations and proof-of-concept projects.
• Work with customers and internal teams to ensure successful product adoption.

What We're Looking For

Must-Have Requirements

• 2+ years of experience in Technical Support, Application Support, System Administration, or a similar technical role.
• Practical experience with Linux systems, including command-line operations, services, logs, and troubleshooting.
• Good understanding of networking fundamentals: TCP/IP, DNS, HTTP/HTTPS, ports, and firewalls.
• Experience troubleshooting web applications and investigating technical issues.
• Ability to analyze logs, identify root causes, and solve problems independently.
• Good written and spoken English (B2 level or higher), including the ability to communicate with international customers.
• Strong analytical thinking, attention to detail, and a proactive approach to problem-solving.
• Willingness to learn new technologies and develop customer-facing technical skills.

Nice-to-Have Skills

• Experience with cybersecurity platforms, enterprise software, or SaaS products.
• Familiarity with Docker, virtual machines, or cloud environments.
• Basic understanding of databases, SQL, or REST APIs.
• Experience using tools such as Postman, curl, Wireshark, or similar debugging utilities.
• Knowledge of server security, performance monitoring, and system optimization.
• Previous experience with technical onboarding, customer demonstrations, or pre-sales engineering.
• Familiarity with ticketing systems such as Jira or Zendesk.
• Basic scripting knowledge (Bash or Python).

Our client is seeking a Senior Design Technology Leader to architect and scale an AI-native design and development ecosystem.

This is not a traditional Head of Design role, nor a sandbox for isolated AI experimentation. The core mission is structural: re-engineering the end-to-end product lifecycle so multi-disciplinary teams can move seamlessly from concept to production-ready software at unprecedented speed.

The client has already moved past initial tool testing. They now require a systemic operator who has successfully built, deployed, and scaled production-grade AI workflows, design systems, and cross-functional operating models in real-world environments.

Key Responsibilities

• Systemic Workflow Architecture: Architect and roll out end-to-end, AI-first workflows that unify product design, design systems, and frontend engineering.
• Accelerated Time-to-Production: Compress cycles from initial ideation to validated prototypes, component integration, and production code.
• Bridge Design & Code: Connect Figma/design artifacts directly to production codebases using token-based architecture and component libraries.
• Tooling Evaluation & Integration: Assess emerging AI technologies through a pragmatic lens, filtering hype to integrate tools with high production value.
• Organizational Enablement: Drive cross-functional change management, establishing guardrails and coaching designers and engineers on scalable AI workflows.

• Metrics & Optimization: Track and optimize core KPIs across delivery velocity, iteration friction, and code maintainability.

   

What We’re Looking For

• Proven Production Track Record: Demonstrated experience embedding AI-native systems into active design and software engineering pipelines.
• Hybrid Technical Depth: Strong command of design systems, modern frontend architecture, and the mechanics of design-to-code translation.
• Product & Systems Thinking: Ability to look beyond individual tools and optimize the holistic software delivery lifecycle.
• Pragmatic AI Literacy: Clear distinction between flashy tech demos and production-ready AI capabilities.
• Change Leadership: Hands-on experience driving adoption across design, product, and engineering organizations.

• Communication: Business-fluent written and spoken English.

   

Key Evaluation Criteria (What Matters Most)

The client values concrete proof of deployment over theoretical knowledge. Be prepared to share case studies demonstrating:

1. Before/After Architecture: Baseline workflow vs. the AI-native state you engineered.
2. Infrastructure Built: Specific AI models, internal agentic tools, plugins, or design tokens introduced.
3. Production Integration: How design artifacts dynamically connected to real codebases.
4. Adoption & Scale: Organization-wide adoption rates among engineers and designers.

5. Measurable ROI: Quantifiable impact on iteration cycles and time-to-market.

    

Nice to Have

• Background as a Design Engineer, Design Technologist, or Product Engineer.
• Hands-on experience building custom AI tools, agents, or plugins for internal dev/design teams.

• Mastery of modern AI coding assistants, generative UI tools, and token-based design systems.

   

What Success Looks Like

Success in this role means fundamentally altering how products are shipped. You will eliminate manual handoffs, establish reliable design-to-code connectivity, and establish a repeatable, high-velocity operational model that turns AI into a core competitive advantage.

EverHelp is a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp received 9 international workplace and employer awards. The company ranked #1 in the Top 30 Inspiring Workplaces in Europe, was named the #1 employer among European companies with 500-4,999 employees, and earned Best-in-Class recognition across 6 categories: Culture & Purpose, Leadership, Inclusion & Belonging, Wellbeing, Employee Voice, and Employee Experience. EverHelp was also named one of the 28 Best Places to Work by Business Intelligence Group - a global award recognizing companies with strong workplace cultures and outstanding employee experience.

We're launching a partnership with one of Europe's fastest-growing hospitality brands, and we're looking for an English-speaking Customer Support Representative to help deliver an outstanding guest experience. In this role, you'll become one of the first agents supporting the project, helping guests with bookings, accommodation access, and other travel-related inquiries while contributing to the successful launch and growth of the support team.

Your future responsibilities include:

• Support guests via inbound calls, OTA platforms (Booking.com, Airbnb), emails, chats, and WhatsApp.
• Assist customers with booking, accommodation access, and reservation-related inquiries.
• Deliver a warm, guest-first experience following hospitality best practices.
• Escalate critical cases such as refunds, legal issues, or negative review risks to the appropriate team.
• Document interactions and work with the client's internal support tools.
• Collaborate closely with teammates to ensure a seamless customer experience.

Working hours (EET time zone):

• Morning: 07:00 - 15:00
• Day: 11:00 - 19:00
• Evening: 15:00 - 23:00
• Late Evening: 19:00 - 03:00
• Night: 23:00 - 07:00

Needed experience & skills:

• English — B2+/C1.
• At least 1 year of experience in Customer Support or Hospitality.
• Excellent written and verbal communication skills.
• Strong problem-solving skills and the ability to make decisions independently.
• Ability to multitask and stay calm under pressure.
• Comfortable working in a fast-changing environment.

Nice to have skills:

• Experience in Hospitality, Travel, OTA, Hotel, or Property Management.
• Strong team player with a collaborative mindset.
• Previous experience working with international customers.

Our Recruitment process:

• Intro call with Recruiter (30 min)
• Test Assignment
• Interview with Hiring Manager (60 min)
• Final call with the client (30 min)

Work with EverHelp is about:

• Opportunity to join an international team and work with global products;
• Fully remote work opportunities depending on your location;
• Career growth opportunities within Customer Support operations;
• 20+ vacation days and 10 sick leaves;
• Internal learning opportunities, professional communities, and knowledge sharing;
• Dynamic environment where you can directly influence processes in a growing support team.

OMNICORE is an international product and service company specializing in e-commerce. We create, develop, and manage online businesses for leading retail players in the fashion industry, with a focus on clothing, footwear, and accessories.

We combine consulting, design, web development, content production, marketing, customer service, and operational management to deliver comprehensive and effective omnichannel e-commerce solutions.
For over nine years, we have been helping our partners grow their online businesses. Our clients include  ua.puma.com, adidas.ua, adidas.kz,  adidas.kg, the marketplaces md-fashion.ua, ultra-shop.com, frgroup.kz, frgroup.uz, and others.

Since 2022, the company has expanded its operations to the Republic of Kazakhstan. We provide a full range of services, including eCommerce-as-a-Service (EaaS) and 3PL solutions, becoming a regional fulfillment hub.

We are looking for a DevOps Engineer to strengthen our team.

Requirements:

• At least 3 years of experience as a DevOps Engineer / SRE;
• English – strong Intermediate or higher;
• Experience with HA and HL would be a plus;
• OS: Linux (Ubuntu, Debian, Alpine);
• Application support: PHP (required), JS;
• Infrastructure: Ansible, Terraform, Docker;
• Cloud providers: Hetzner Cloud (strongly required!), GCP;
• Databases:
  • MySQL (standalone, master-slave, Percona cluster)
  • PostgreSQL (standalone, master-slave, Patroni cluster)
  • MongoDB (standalone, replicaset)
  • Elasticsearch (standalone, cluster)
  • Redis (standalone, Sentinel, cluster)
• HTTP/Proxy/LB: NGINX, HAProxy, Varnish, Cloud-managed load balancers;
• CI/CD: GitOps, Bitbucket Pipelines, SonarQube, Dependency-Track;
• Programming: Python, Bash scripting (PHP is a plus);
• Observability: ELK / OpenSearch stack, Prometheus / Grafana stack, Alerts management;
• InfoSec/Security: DevSecOps principles, Vault, Teleport.

Working conditions:

• Full-time, remote format;
• A young team with a great sense of humor;
• Paid vacation (24 calendar days) and sick leave;
• Personal learning & development budget;
• Career growth opportunities;
• Up to 20% discounts on our partners’ products;
• 50% discount on corporate English learning with Preply;
• Payment in UAH, not tied to currency fluctuations;
• Work schedule: Mon–Fri, 10:00 – 19:00. We operate in the Eastern European Time Zone (EET).

OMNICORE is a place where you can become part of a team of professionals, unlock your potential, and grow within dynamic e-commerce projects for international fashion brands.

 Apply now!

Every project we take on starts with a 3D laser scan of an existing building. We need someone who can take that scan, make sense of it, and turn it into drawings and models that architects and engineers can rely on.

This role suits a drafter or modeler with roughly 2 years in the field who knows buildings well and wants to move into Scan-to-BIM work. Point cloud experience is a bonus. We’ll help you get up to speed.

Your day-to-day

• Modeling existing buildings in Revit or drafting them in AutoCAD from point cloud scans
• Delivering as-built floor plans, elevations, sections and simple 3D models
• Comparing your output against the scan and making sure the numbers add up
• Staying in sync with the project team on scope, priorities and deadlines

• Picking up tools and shortcuts that make repetitive modeling faster

   

You’ll fit in if you

• Have 2 or so years of hands-on drafting or modeling for buildings
• Are comfortable working in AutoCAD, Revit, or both
• Can read architectural drawings and quickly understand how a building is put together
• Catch small inconsistencies before anyone else does
• Keep your work organized and your files clean
• Can communicate in English with the team day to day

• Enjoy learning new software

   

Extra points for

• Any Scan-to-BIM or point cloud project experience
• Hands-on time with Autodesk ReCap, CloudCompare or similar
• Dynamo, scripting, or any attempt to automate your own workflow

Strong building and drafting fundamentals matter more to us than a perfect tool match. If that sounds like you, we’d like to hear from you.

Emerise Group is a dynamic, product-driven company operating in the iGaming industry, focused on building high-impact solutions that fuel innovation and deliver outstanding user experiences across the entertainment ecosystem. We currently have an opening for a Risk & Payment Agent, where you’ll play a key role in ensuring secure and efficient payment operations and risk monitoring. Your work will directly contribute to fraud prevention and protecting both players and the business from financial risks.
 

Requirements:

• At least 1 year of commercial experience as a Risk & Payments / KYC Specialist.
• Strong attention to detail and analytical thinking.
• High level of accuracy and responsibility.
• Ability to follow procedures.
• Intermediate English proficiency.
• Hands-on experience working with SOFTSWISS Back Office. 

Schedule:

• 2/2 shift pattern.
• 12-hour shifts: 12:00 PM-12:00 AM (midnight).

Desired / Preferred Skills:

• Experience in Risk & Payments, KYC, Fraud Prevention.
• Experience in the iGaming industry.
• Familiarity with payment processing, player verification, and transaction monitoring.

Expected Duties / Tasks:

• Monitor and process deposits, cashouts, pending transactions, and risk-related cases.
• Verify player documents and payment information.
• Handle requests from Support and VIP teams.
• Identify suspicious activity and escalate high-risk cases.
• Document case outcomes and maintain operational statistics.
   

Selling Points:

• Remote-First Work Model: we offer a fully remote work environment, providing you with the flexibility to work from any location worldwide while maintaining high productivity and work-life balance.
• Growth-Oriented Environment: join a fast-growing business operating in a startup-driven environment with minimal bureaucracy. We value efficiency, ownership, and the ability to make decisions quickly.
• Opportunity to develop expertise in fraud prevention and help protect company funds, ensure secure transactions and maintain a safe player environment.
• Collaborative and Transparent Culture: we foster a professional, respectful, and open working culture where teamwork, accountability, and clear communication are core values.

Automat-it is an all-in AWS Premier Partner and Managed Services Provider specializing in the startup ecosystem. With over 800 customers and 500+ AWS certifications, Automat-it brings hands-on expertise in AI, DevOps, and FinOps to empower fast-paced startups to grow, deliver & win. Our customers save significant time-to-market and optimize their cloud performance and costs.

We work across EMEA and the US, fueling innovation and solving complex challenges daily. Join us to grow your skills, shape bold ideas, and help build the future of tech.

We're looking for a sharp, organized, and proactive GTM Project Manager (PMO) to support the execution engine behind our AWS Go-to-Market practice. You'll work alongside the Director of AWS GTM & Strategic Partnerships and the sales team to keep GTM projects on track, programs moving, and nothing falling through the cracks.

This is a high-impact operations role: you'll be the backbone that keeps our GTM machine running smoothly across dozens of customer engagements, AWS program submissions, and internal workflows.

📍 Work location: remote from Ukraine

If you are interested in this opportunity, please submit your CV in English.

Key Responsibilities

• AWS Programs Management :Track and manage customer participation across AWS programs including BOX, BOX AI, ISV Accelerate, credits, and MDF
• AWS Program Form Submissions:Own the end-to-end submission process for AWS program applications, nominations, and funding requests,ensuring accuracy, deadlines, and follow-ups
• Customer Project Follow-Ups:Monitor and drive progress across active GTM customer engagements — flag blockers, chase deliverables, and keep timelines on track
• SFDC Tracking & Reporting:Maintain Salesforce hygiene — update opportunities, track GTM pipeline, log activities, and generate reports for leadership
• Co-Sell Pipeline Operations: Support ACE pipeline management — ensure opportunities are registered, updated, and progressed in coordination with AWS field teams
• Marketplace Operations:Track Marketplace listing progress, transactable offer setup milestones, and Technology Partner onboarding status for customers
• Enablement Coordination: Organize and maintain GTM playbooks, templates, enablement materials, and internal knowledge bases
• Meeting & Stakeholder Coordination:Schedule and prepare for customer meetings, AWS alliance calls, and internal syncs — including agendas, notes, and action item tracking
• Reporting & Dashboards: Build and maintain operational dashboards tracking program status, customer progress, and team KPIs
• Event Support: Coordinate logistics for AWS events, webinars, and co-marketing activities

Requirements

• 2–4 years of experience in project management, operations, or PMO roles,preferably in tech, SaaS, or cloud environments
• Strong organizational skills:you can manage multiple workstreams simultaneously without dropping the ball
• Proficiency with project management tools (Jira, Asana, Notion, or similar)
• Excellent attention to detail: forms, submissions, and tracking require precision
• Strong communication skills:you can coordinate across internal teams, customers, and AWS stakeholders
• Self-starter mentality:you take ownership, anticipate needs, and don't wait to be told what to do
• Fluent in English (written and spoken)

Nice-to-Have:

• Familiarity with AWS Partner Programs, Marketplace, or Co-Sell (ACE)
• Experience with Salesforce (SFDC) — comfortable updating records, running reports, and maintaining data quality
• Experience with AWS Partner Central (APN) or Marketplace Management Portal (AMMP)
• Background in GTM operations, sales operations, or partner operations
• Experience with CRM reporting and dashboard creation
• Hebrew and/or Spanish language skills
• AWS Cloud Practitioner certification or willingness to obtain one

Benefits

• Professional training and certifications covered by the company (AWS, FinOps, Kubernetes, etc.)
• International work environment
• Referral program – enjoy cooperation with your colleagues and get a bonus 
• Company events and social gatherings (happy hours, team events, knowledge sharing, etc.)
• Wellbeing and professional coaching
• English classes
• Soft skills training

Automat-it is committed to fostering a workplace that promotes equal opportunities for all and believes that a diverse workforce is crucial to our success. Our recruitment decisions are based on your experience and skills, recognizing the value you bring to our team.

We are looking for a QA Engineer to test web and mobile projects. We are looking for someone who is attentive, responsible, and able to independently explore new products and tasks.

Responsibilities

• Test websites and mobile applications across different devices.
• Check texts, images, links, layouts, and forms.
• Test key user flows: registration, login, user account, product selection, cart, checkout, and payments.
• Identify bugs and prepare clear bug reports.
• Retest fixes after development changes.
• Create and maintain simple testing checklists for projects.
• Regularly check live websites and applications.
• Research different areas for new projects: find relevant information, review similar products and competitors, compare functionality, and prepare short, structured findings.
• Use AI tools for research and information processing while verifying the results.
   

Requirements:

• Strong attention to detail.
• Basic understanding of web and mobile testing.
• Ability to independently explore a website or application and understand what needs to be tested.
• Good research skills and ability to structure information.
• Ability to quickly understand new products and topics.
• Responsible and systematic approach to work.
• Ability to clearly describe bugs and ask specific questions.
• English sufficient for working with interfaces, documentation, and research.
  
  Working conditions:
• Work schedule from 10:00 to 19:00;
• Remote work;
• Learning English at the expense of the company;
• Compensation for coworking place;
• Ability to switch between projects and try yourself in different roles.
   

The most important qualities for this role are attention to detail, independence, willingness to understand the product, and consistently high-quality work.

Dynamica Labs invites a Business Analyst /Project Manager(CRM)  for the implementation of Microsoft Dynamics 365 CRM system to our clients. This position is for those currently working in roles such as Dev, QA,  IT BA, IT PM, Technical Support Specialist or similar. We provide comprehensive training for transitioning into this role. 
 
 FUNCTIONAL RESPONSIBILITIES: 

• Participation in projects for the implementation of Microsoft Dynamics 365 CRM system. 
• Configuring the Microsoft Dynamics 365 CRM system to fit the client's business processes. 
• Interaction with the development department in terms of writing tasks for system customization, controlling deadlines and quality of execution. 
• Building strong relationships with clients to ensure excellent service levels. 
• Meeting deadlines and reporting on completed work.
   

    WHAT WE EXPECT FROM YOU: 

• 1+ year of experience in IT field
• Desire to continuously learn new things 
• Technically savvy 
• English language proficiency at the upper-intermediate level or higher (Communication with English-speaking clients)
• Higher education in technical  fields (IT or related)
  
      WOULD BE A PLUS: 
• Experince working with CRM systems
• Experience as a IT PM/IT BA  

 BENEFITS:  

• A London based company, Microsoft Solutions Partner for Business Applications 
• UK and US based clients only 
• Opportunities for self-realization, professional and career growth 
• Skilled management and mature processes 
• Interesting and diverse projects 
• Friendly team 
• Transparent payment system 
• Remote work 
• Paid public holidays, annual leave, sick days 
• Guidance, mentoring and training for Dynamics Sales and Marketing, HubSpot, ClickDimensions, MS PowerApps