Jobs at Djinni

🏢 About the Company

Expander Group is an international e-commerce company operating two consumer brands, EVEO and PELEGON, specializing in home healthcare products and daily living aids. The company sells across Amazon US, Canada, UK, Germany, and Shopify, with products manufactured in China and distributed through Amazon FBA and US-based 3PL warehouses.

We are looking for a detail-oriented Supply Chain & Amazon Logistics Specialist to support international logistics operations, ensure smooth inventory movement, and maintain accurate shipment and cost records.
 

🎯 About the Role

This is a hands-on operational position, not a management role, focused on Amazon FBA logistics (150-200 SKUs), international shipping, freight forwarder coordination, inventory tracking, and customs documentation.

You will manage shipments from China to Amazon fulfillment centers and 3PL warehouses, resolve operational issues, and ensure that shipping documentation, inventory records, and logistics costs are accurate.

📦 Key Responsibilities

• Shipping plans: Create Amazon Send to Amazon plans and send them to freight forwarders. Track shipments from factory to Amazon, including cut-off, ETD, ETA and delivery.
• Forwarders and customs broker: Coordinate day-to-day with China forwarders and our US customs broker. Track ISF timing, customs exam holds and customs entry requests.
• Customs and tariffs: Maintain accurate HS codes, follow relevant US tariff changes and check that duties are charged correctly.
• Forwarder sourcing: Find and evaluate new freight forwarders, request quotes and compare them with our current partners.
• Freight cost control: Check forwarder and broker invoices against agreed quotes, request one invoice per shipment or warehouse, and compare forwarder pricing when needed.
• Amazon FBA issues: Open and follow cases for delayed receiving, missing labels, and listing problems that block stock.
• Amazon reimbursements: Identify and claim reimbursement for units Amazon lost or damaged, and track claims through resolution.
• 3PL and international marketplaces: Send stock and resolve operational issues with our US 3PL (Red Stag Fulfillment), Amazon Canada, Amazon UK and Amazon Germany.
   

✅ Requirements

• Experience: At least 2 years of hands-on Amazon FBA logistics experience, including Seller Central.
• China imports: Experience working with freight forwarders and China import shipments (LCL/FCL and sea freight documents).
• English: Excellent written and spoken English.
• Working style: Highly organized and accurate; comfortable with routine work and multiple follow-ups.
• Tools: Good Excel or Google Sheets skills.
• Work setup: Reliable setup with backup power and internet.
   

📋 Additional Responsibilities

• Product data & compliance: Maintain accurate product specifications, HS codes, and compliance documents.
• Inventory: Reconcile stock across Amazon, 3PL, and Exmachine; support restock planning.
• Exmachine: Update shipment data, costs, and statuses in our own in-house ERP system (training will be provided).
• Invoices & costs: Manage supplier invoices, PO records, and monthly freight cost reconciliation.
• Shopify / MCF: Resolve order issues, carrier claims, and returns.
   

⭐ Nice to Have

• Knowledge of US customs procedures (ISF, HS codes, customs entries, CBP exams).
• Experience with 3PL warehouses, international Amazon marketplaces, or FBA reimbursement claims.
• Experience using AI tools.
   

💼 What We Offer

• Remote, full-time position.     
• Paid public holidays in your country of residence.
• Paid 2 weeks off per year of vacation time.
• Fixed compensation $2,500–2,800 per month.
• Long-term cooperation with an established international e-commerce business under a B2B contract.
   

🕒 Working Schedule (Israel time zone)

• Sunday: 09:00–18:00 (full working day).
• Monday–Thursday: 09:00–18:00.
• Friday–Saturday: Occasional email/message follow-ups (under 1 hour).
   

📋 Recruitment Process

1. Talents Boutique Screening / Interview
2. Expander Group Interviews – 2 stages 
3. Take - Home Practical Assignment
4. Decision and offer

Job Description

Preferred qualifications & skills

• Education & experience: Bachelor of Science in Computer Science, Information Technology, or a related field, plus heavy experience in Linux systems engineering and DevOps or Site Reliability Engineering (SRE).
• OS & Systems Engineering: Strong Linux systems knowledge and administration proficiency, backed by hands-on development and automation experience using Go, Python, and Perl.
• Observability & Telemetry: Hands-on experience configuring and managing Prometheus exporters, writing advanced PromQL queries, and designing insightful Grafana visualization dashboards.
• Infrastructure Knowledge: Deep understanding of systemd services, process supervision, network configurations, and system logging, particularly regarding how system metrics are exposed and collected

Job Responsibilities

• Configure, automate, and maintain Prometheus exporters and telemetry agents across bare-metal compute hosts and Linux environments.
• Develop custom metrics exporters, diagnostic scripts, and systems automation tools using Go, Python, and Perl.
• Build, optimize, and maintain Grafana dashboards and PromQL alert rules to deliver real-time visibility into system states and performance.
• Troubleshoot OS-level service degradation, systemd unit dependencies, and performance bottlenecks across compute hardware using metrics data.
• Validate infrastructure health, service metrics, and telemetry data reliability for core compute environments.
  Partner with software engineering teams to resolve operational bottlenecks, establish SLIs/SLOs, and improve overall system observability.

Department/Project Description

We are seeking a Systems Observability / DevOps Engineer to join our Hardware Optimization Team. In this role, you will be responsible for engineering and automating the monitoring and observability stack required to keep our compute infrastructure optimized by writing custom exporters in Go and Python, managing Prometheus data collection, and delivering production dashboards in Grafana.

If you are proactive, bring new ideas and suggestions, don't waste any second and apply!

Skill Category

DevOps

Keyskills - Must Have

• Linux
• Python
• Go
• Prometheus
• Grafana
• Perl
• Networking

The Workly s.r.o. is an IT outsourcing and talent company based in Prague. We connect global enterprises with pre-vetted tech specialists across the UK and Europe. We also handle everything around the placement, including contracts, onboarding and background checks, to enterprise standards.

Our group includes The Workly Talents (freelance and full-time tech hiring), Workly Data (data and AI specialists, plus AI consulting) and The Workly Academy (project management and Agile training). Teams at MSD, HCLTech, Devoteam and other international companies rely on us to fill critical roles fast, often with a shortlist in 48 hours.

The role
 

We’re looking for a Tech Recruiter who enjoys the full cycle: understanding what a client really needs, finding the people who can deliver it, and getting them started. You’ll work on roles across software engineering, data, cloud, product and design, for both contract and permanent positions. You’ll be a real partner to our clients and candidates, not just someone who forwards CVs.


The role

We’re looking for a Tech Recruiter who enjoys the full cycle: understanding what a client really needs, finding the people who can deliver it, and getting them started. You’ll work on roles across software engineering, data, cloud, product and design, for both contract and permanent positions. You’ll be a real partner to our clients and candidates, not just someone who forwards CVs.
 

What you’ll do

• Run end-to-end recruitment for IT roles: client intake, sourcing, screening, interviews, offer and onboarding.
• Source candidates proactively through LinkedIn Recruiter, job boards, our talent pool, referrals and communities.
• Screen candidates for technical fit, communication and availability, and present strong shortlists, often within 48 hours.
• Build lasting relationships with contractors and specialists across Europe so we can move fast on the next request.
• Coordinate contracts, onboarding and background checks with our operations team.
• Keep our ATS and pipeline data accurate and up to date.
• Spot market trends (rates, in-demand skills, availability) and share them with clients and the team.
   

What you bring

• 1+ years of experience in tech recruitment at an agency, an IT outsourcing company or an in-house tech team.
• A solid understanding of IT roles and technologies.
• Hands-on sourcing skills, especially on LinkedIn, and comfort with high-volume outreach.
• Experience hiring contractors and freelancers (B2B) is a big plus.
• Fluent English; Czech or another European language is an advantage.
• Clear communication, good judgement and the drive to own your results.
   

What we offer

• $400 bonus for every successful placement, on top of a base salary.
• A key role in a growing company where your work directly shapes the business.
• Exposure to international enterprise clients and a wide range of tech roles.
• Access to training through The Workly Academy, including Agile and project management courses.
• A small, supportive team, fast decisions and little bureaucracy.

About us

Cikumas GmbH, based in Kilchberg (Canton of Zurich, Switzerland), builds ClassOwl — an all-in-one school-management platform that replaces the patchwork of disconnected tools most schools run on today. Instead of re-entering the same student data into five or six separate systems (admissions, gradebook, invoicing, timetabling, government reporting), schools run everything in one place.

ClassOwl combines a Student Information System (SIS), Learning Management System (LMS) and Enterprise Resource Planning (ERP) into one white-label platform, tailored to each school's own processes and branded as their own.
 

Who we're looking for

We are hiring a Customer Success Manager. You will own the relationship for a portfolio of schools end to end: understanding what each school actually needs (often beyond what they initially ask for), translating that into clear requirements for the development team, following the work through to delivery, and confirming with the school that it solves their problem.

Your work directly determines how deeply a school adopts ClassOwl and, ultimately, whether they're able to retire their old patchwork of tools for good.
 

Responsibilities

• Serve as the main point of contact between your assigned schools and the development team, working directly with school leadership, administrators and staff
• Conduct business analysis: write user stories, requirements, mock-ups and wireframes based on school input
• Use ClassOwl's full module set (SIS, LMS, ERP) to identify where a school could get more value
• Manage school relationships with a focus on retention and deepening ClassOwl adoption  the long-term goal is for schools to retire competing systems in favor of ClassOwl
• Prioritize requests across multiple schools independently
• Run regular check-ins with schools to track satisfaction and surface new needs
• Confirm client acceptance once a request is deployed
   

What we expect

• Strong communication skills and genuine motivation
• Fluent English

Nice to have

• German at B2 or higher will be a strong bonus, as our schools are in Switzerland
• Experience in the education sector
• Business analysis experience
   

What we offer

• Regular trips to Switzerland (approximately twice per semester) to meet schools in person
• Two cooperation formats to choose from
• Flexible schedule and a fully remote team.  Work from wherever suits you, as long as you can meet with schools during their working hours
• Budget for learning and professional development

We are looking for a Senior Salesforce Engineer (Agentforce / Agentic Transformation) to join an exciting digital transformation initiative for a leading US-based streaming platform.

As part of a strategic AI-driven transformation, the organization is evolving its Salesforce ecosystem beyond traditional CRM capabilities. With Sales Cloud, Service Cloud, Agentforce, and Headless architecture already in place, the team is building next-generation agentic solutions that leverage AI agents, Data Cloud, and modern integrations through the Model Context Protocol (MCP).

This role is ideal for an experienced Salesforce professional who combines deep platform expertise with hands-on experience designing and implementing AI-powered agent solutions in production environments.

Core skills you’ll bring

• 7+ years of professional background in Salesforce development and architecture.
• Demonstrated success delivering Agentforce solutions in production environments (~1 year of experience).
• Strong Salesforce development expertise, including Apex, LWC, Salesforce Flows, SOQL, Security Model, Salesforce DX, and CI/CD practices.
• Hands-on proficiency with Sales Cloud, Service Cloud, and Data Cloud (Data 360), including data modeling, unification, activation, and AI agent grounding.
• Track record of designing and implementing AI-powered agent solutions using Agentforce or similar agentic platforms.
• Deep knowledge of enterprise integrations and architectures, including REST/SOAP APIs, middleware platforms, event-driven systems, and modern integration patterns.
• Excellent communication and stakeholder management skills, with the ability to collaborate effectively with engineers, architects, leadership teams, and business partners.
• Upper-Intermediate (B2) English or higher.
• Salesforce Certified Agentforce Specialist certification.
• Salesforce Certified Data 360 Consultant certification.

Nice-to-have

• Knowledge of and hands-on involvement with Model Context Protocol (MCP) and Headless Salesforce architectures.
• Exposure to large-scale digital media, streaming, consumer-facing platforms, and AI-powered customer engagement solutions.
• Additional Salesforce certifications.

The impact you'll create

• Design, develop, deploy, and continuously optimize AI agents on the Agentforce platform, including topics, actions, instructions, guardrails, and performance monitoring.
• Drive the evolution of Salesforce solutions by enhancing Sales Cloud, Service Cloud, and AI-powered capabilities.
• Build and maintain scalable Salesforce applications using Apex, Lightning Web Components (LWC), Flows, and Data Cloud (Data 360).
• Develop and support integrations with external systems using APIs, middleware, REST, SOAP, event-driven, and MCP-based approaches.
• Contribute to solution architecture, technical strategy, platform innovation, and the adoption of engineering best practices.
• Conduct code reviews and ensure high-quality, maintainable, and reliable solutions.
• Collaborate with clients, product owners, business stakeholders, and technical teams to deliver impactful business outcomes.
• Identify and implement AI-driven automation opportunities to enhance customer experience and operational efficiency.

ScrumLaunch is a software development company supporting fast-growing US startups across various industries, with locations in Los Angeles, CA, and Portland, OR. We partner with startups by embedding product and engineering teams directly into their core operations.

We’re looking for a Senior Full-Stack Engineer (Ruby on Rails + React) to join one of our clients, a US-based company that rents and sells premium furniture, mainly through rental portals and its own logistics application.

The team is actively developing warehouse logistics, with a focus on optimizing intra-warehouse operations. The client keeps growing by acquiring new companies, and all its brands now run on one unified platform. The storefront has moved to Shopify, and the team supports an internal application used by employees and designers.

The team includes three developers, two leads, a project manager, and a QA lead. The tech stack is React, TypeScript, NestJS, and Ruby on Rails.
 

Requirements

• 5+ years of professional software development experience.
• Strong hands-on experience with Ruby on Rails, including building, maintaining, and optimizing production applications.
• Strong experience with React.js, JavaScript (ES6+), and TypeScript.
• Solid understanding of RESTful APIs, API design, and third-party integrations.
• Strong knowledge of PostgreSQL, including database design, query optimization, indexing, and migrations.
• Experience with background job processing (Sidekiq, Redis, or similar).
• Solid understanding of software architecture, design patterns, SOLID principles, and clean code practices.
• Experience writing automated tests (RSpec, Jest, React Testing Library, or similar).
• Proficiency with Git, code reviews, CI/CD pipelines, and modern development workflows.
• Strong understanding of authentication, authorization, and web application security.
• Experience debugging complex issues and optimizing application performance.
• Ability to work with existing codebases, including legacy systems and technical debt.
• Strong problem-solving skills and the ability to make independent technical decisions.
• Readiness to work with a client in the US Eastern (EST) time zone.
• English level: Upper-Intermediate or higher.
   

Nice to have

• Experience with NestJS.
• Experience with Shopify integrations.
• Experience with warehouse, logistics, or inventory management systems.
• Experience with rental, booking, or e-commerce platforms.
   

Cooperation Terms

• 12 days of Paid Time Off per year
• 5 days of Medical Time Off per year
• 3 paid holidays per year
• Online consultations with a remote GP and access to psychologist support
• Professional Development Budget for courses and conferences
• English lessons

We are looking for UAV Pilot & Technician for Defense Tech company.

This role combines drone piloting with hands-on technical work - preparing UAVs for flights, supporting testing activities, and maintaining systems in both lab and field environments.

You will work closely with engineers, participate in test flights and demonstrations, and help ensure systems are reliable and ready for real-world use.

Responsibilities:

• Operate UAVs (fixed-wing or multirotor) during test flights and demonstrations.
• Prepare UAVs for flight: basic setup, configuration checks, and pre-flight inspections.
• Assist in assembling, configuring, and calibrating UAV systems.
• Support ground and flight testing to verify system performance.
• Work with flight controllers (ArduPilot, iNav, Betaflight) for basic setup and tuning.
• Install and configure onboard components such as cameras, antennas, telemetry modules, and payloads.
• Work with communication protocols such as CRSF, MAVLink, SBUS, CAN, and UART (at a practical level).
• Understand basic radio communication principles (signal, interference, antennas).
• Identify and resolve technical issues in the field or during testing.

• Requirements:
  Experience operating UAVs (fixed-wing or multirotor).
• Basic technical understanding of UAV systems, electronics, and components.
• Experience with at least one UAV platform (ArduPilot, iNav, or Betaflight).
• Ability to perform basic troubleshooting and repairs.
• Comfortable working in field conditions.
• Attention to detail and responsible attitude toward safety.
• English level B2 or higher - ability to communicate with international teams.
• Willingness to travel for testing and operational activities.

We Offer:

• Official employment in accordance with Ukrainian labor law.
• Military service deferment.
• Modern working equipment (MacBook or other preferred hardware).
• Regular performance reviews to support your professional growth.
• 24 working days of paid vacation annually.
• Paid sick leaves.
• English language classes.
• Compensation for educational and training programs.
• Team buildings and corporate events in a friendly and collaborative environment.

Who we are 

We are a Ukrainian multiproduct company that creates database development and management tools, connectivity solutions, productivity tools, and data services for more than 500.000 clients from 120 countries.  Among our clients, you can find such legends as Microsoft Corporation, Oracle America, IBM, Intel, and many more companies that deserve their place in Fortune-100 and Fortune-500.  

Since 1997, we have been streamlining data workflows for professionals and teams with our intuitive and efficient software products.  We’re committed to enhancing the experience of our customers across the globe by minimizing data-related tasks and enabling them to focus on more inspiring goals.  Whether it’s Fortune-100 companies or individuals, we provide a customer-centric approach, delivering high-quality solutions and exceptional support. 

Driven by passion, we play a substantial role in shaping the future of data management. 

Product that needs your engagement 

Skyvia is a versatile no-code SaaS cloud platform designed for data integration, automation, backup, management, and connectivity. It offers support for over 200+ connectors, including popular cloud applications like CRMs, marketing tools, support systems, and management solutions, as well as databases and data warehouses.   

Your future challenges

You will drive the continuous development and improvement of Skyvia by shaping its product vision, strategy, and roadmap. You will act as a bridge between customers, business stakeholders, and development teams, ensuring that product decisions are aligned with both customer needs and business objectives.

Impact you will make 

• Track competitors and industry trends to identify opportunities and anticipate market shifts.
• Prioritize features by balancing immediate customer needs with long-term strategic objectives.
• Define and continuously refine the product roadmap in alignment with business goals.
• Contribute to product positioning, pricing, and packaging decisions.
• Write and refine user stories with clear acceptance criteria.
• Coordinate feature launches across Marketing, Sales, and Support teams.
• Participate in presales and customer onboarding processes.
• Monitor SaaS and revenue metrics.
• Define, refine, and track key product metrics.
• Analyze user behavior and usage patterns to identify growth opportunities.
• Build hypotheses, run experiments, and measure outcomes.

Skills we are looking for 

• 2+ years of experience in Product Management, Business Analysis, or a related field, with experience delivering digital products.
• Solid understanding of and practical experience with Agile methodologies (Scrum, Kanban).
• Experience writing clear user stories and acceptance criteria.
• Experience with backlog management, prioritization, and product roadmap planning.
• Basic understanding of UX/UI principles.
• Strong stakeholder management, communication, and requirements-gathering skills.
• Experience collaborating closely with development teams.
• Ability to define, track, and interpret product and SaaS KPIs.
• Data-driven approach to product decisions and experience with experimentation / A/B testing.
• Experience conducting market and competitor research.
• English — Upper-Intermediate or higher.
• Bachelor’s or Master’s degree in Business, Computer Science, Engineering, Economics, or a related field; Product Management or Agile training programs are a plus.
• Experience with B2B SaaS, data integration, developer tools, or other technical products would be a plus.

Benefits you get

• Maintain your work-life balance

Manage your own working hours with our flexible schedule

19 days of annual vacation granted on a pro-rata basis

No overtimes required

• Hybrid type of cooperation

Whether you prefer to work remotely in the comfort of your home office or from one of our 4 offices, you can still take part in increasing the world`s awareness about quality Ukrainian products from any part of the world

• Stay healthy

Medical insurance from one of the top insurance companies in Ukraine with a wide range of included services, as well as special programs for relatives; and special options for those who live abroad.

15 working days of sick leave per year — because your health is a priority.

• Grow with us

In-house English courses — increase your proficiency through our online courses and speaking clubs with a native speaker

Online learning activities — workshops, lectures, and webinars to enhance your leadership, management, and self-awareness skills

Experience exchange — we are proud of our team of professionals who gladly share their deep expertise in all kinds of fields with the rest of the team

Promotions, rotations, and transitions — when you believe your skills could benefit a different role or team.

• Stand with Ukraine!

We have an active pro-Ukrainian position, and that means we help our army, our servicemen, and their families not only through constant donations and volunteering, but also through our military leave policy, special health insurance options, and financial help

We are a perfect match if you share our values

We are professionals in our field.

We know how to turn up our professionalism to the maximum, because we are experts who enjoy solving complex tasks.

We know how to focus on the product, think big, and at the same time delve deep into the details.

We create a calm and friendly atmosphere within the company.

We value the freedom of open and transparent communications.

Radical honesty is embedded in the foundation of our culture.

We are open to new things and constantly develop and practice regular knowledge sharing, which helps us evolve continuously.

Most importantly, the company creates an environment where we can fulfill our potential upon a solid foundation.

Our Hiring Process

• Recruitment Interview
• Technical Interview
• Offer Call

We strive to ensure transparency and openness in the hiring process, and we understand the importance of providing timely feedback. If your resume meets the job requirements, we will contact you to clarify details and schedule an interview within 2 weeks after your application is submitted.

The timeframe for feedback between interview stages may take up to 2 weeks.

We are looking for a Senior DevOps Engineer with solid AWS or Azure and Terraform experience to join a cross-functional team building an Agentic AI platform. You will make every component run reliably inside the client’s enterprise environment.

Project: a platform for a leading UK energy and utilities provider that makes AI coding agents follow the company’s engineering standards, including a standards pipeline, a requirements tool, a coding-agent plugin and a pull-request gate.

Responsibilities:

• Design, build and maintain the hosting of all components in the client’s cloud tenancy using infrastructure as code
• Own CI/CD, including the pull-request gate that runs rule checks on every change
• Distribute the coding-agent plugin to developers through the client’s internal marketplace
• Set up logging, monitoring and alerting, and write runbooks
• Collaborate with the client’s security team on hosting controls, secrets management and penetration testing

• Review all AI-generated infrastructure code to keep quality high

   

Requirements:

• 4+ years of experience in DevOps or platform engineering
• Production experience with AWS or Azure
• Strong skills in Terraform, Docker and GitHub Actions
• Experience taking software through a large company’s security and change management processes
• Hands-on use of AI agents for infrastructure code, with line-by-line review
• At least 6 hours of overlap with UK working hours

• Upper-Intermediate English or higher

   

Nice to have:

• Experience with both AWS and Azure
• GitHub Enterprise administration

• OpenTelemetry, Microsoft Sentinel

   

What We Offer:

• Transparent strategy and thoughtful management that keep everyone aligned
• Space for personal growth and career development without limits
• A culture of continuous learning: internal courses, workshops, and English classes twice a week
• Skill up events where we share experience and stay on top of trends
• Competitive perks: flexible schedule, a strong compensation package, support for professional certifications, and generous vacation policy
• Team spirit that thrives through regular events, gatherings, and celebrations

Who We Are

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies across a wide range of industries.

About the Product

Our client is an international software company developing B2B solutions that support everyday business operations.

Its applications run across diverse IT environments, making stability, performance, and effective technical support essential to the customer experience.

About the Role

We are looking for a Technical Support Engineer who enjoys solving complex technical problems and understanding how software works behind the scenes.

You will investigate application issues, analyze technical information, and help customers resolve problems affecting their software environments. The role combines hands-on troubleshooting, customer communication, and collaboration with engineering and other technical teams.

This position is ideal for someone who works confidently and independently, takes ownership of technical challenges, and enjoys identifying the root causes of problems rather than simply addressing their symptoms.

Key Responsibilities

• Provide technical support to customers by investigating application errors, unexpected behavior, and performance issues.
• Troubleshoot problems using SQL queries, application logs, and operating system diagnostics.
• Analyze available information, reproduce issues where possible, and identify potential root causes.
• Manage support cases independently, from initial investigation through resolution.
• Communicate with customers to understand reported issues, request additional technical information, and provide progress updates.
• Collaborate with engineering and other technical specialists on complex issues requiring deeper investigation.
• Prioritize incoming requests based on impact and urgency.
• Document technical findings, troubleshooting steps, and solutions for future reference.

Requirements

• At least 2 years of experience in Technical Support, Application Support, or a similar role involving hands-on software troubleshooting.
• Practical SQL skills, including writing queries, retrieving and analyzing data, and investigating application-related issues using relational databases.
• Working knowledge of both Windows and Linux, including basic administration, command-line operations, and troubleshooting.
• Experience analyzing application and system logs to identify errors and investigate technical problems.
• Strong analytical skills and a structured approach to diagnosing issues, testing possible explanations, and identifying root causes.
• General understanding of how applications interact with databases and their operating environments.
• Experience managing multiple support requests, prioritizing tasks, and documenting investigation results.
• Strong communication skills, with the ability to explain technical findings clearly to customers and colleagues.
• Fluent written and spoken English.

Nice to Have

• Experience with technical support ticketing or issue-tracking systems.
• Familiarity with relational database administration.
• Basic knowledge of cloud infrastructure or locally hosted application environments.
• Understanding of container-based application deployment.
• Experience with diagnostic or monitoring tools.
• Knowledge of additional European languages.

Why Join Us?

• 20 days of annual vacation, plus official national holidays in your country of residence.
• Full accounting and legal support in all countries where we operate.
• Fully remote work model.
• Powerful workstation provided.
• Access to co-working spaces when needed.

We are looking for a communicative and proactive Account Manager to help maintain and develop relationships with the company’s clients.
The main goal is to retain and grow the client portfolio, increase customer satisfaction, and identify opportunities for upselling and expanding cooperation.

You will work with existing accounts together with Project Managers and company leadership to ensure high-quality service, consistent communication, and long-term client relationships.

Your main responsibilities:

• Support clients and help them develop their projects.
• Identify new opportunities for upsell / cross-sell and business expansion.
• Monitor customer satisfaction, collect feedback, and initiate improvements.
• Track contract deadlines and proactively initiate renewals.
• Facilitate communication between clients and internal teams, helping to resolve issues quickly.
• Conduct onboarding for new clients and guide them through the first stages of cooperation.
• Build trusting, long-term relationships with clients.
• Maintain a positive company image, collect testimonials and referrals.

What will help you succeed:

• 3+ years of experience as an Account Manager or Customer Success Manager.
• Experience working with international B2B clients in IT.
• Ability to identify and effectively leverage upsell and cross-sell opportunities.
• Strong relationship-building skills and ability to grow client partnerships.
• Ability to explain technical concepts to non-technical clients.
• Excellent communication, presentation, and conflict resolution skills.
• Strong organizational skills, responsibility, and a results-oriented mindset and self-organization.
• Understanding of the software development process.
• English level: Upper-Intermediate or higher.

Will be a plus:

• Experience managing a team or handling large accounts.

Our benefits:

• Flexible schedule with the ability to work remotely.
• Optimal social package.
• Full financial and legal support.
• Paid vacation and sick leaves.
• Professional and Personal Growth.
• Work with a team of professionals, C-level and the latest technologies.
• Individual development plan.
• Mentorship and guidance.

Hiring process:

• Іntro call with a recruiter.
• Interview with HRD.
• Interview with CEO.
• Оffer.

About the role

We’re looking for someone who owns delivery — not tracks it, not reports it, owns it.

You’ll be responsible for a specific area: games, features, or platform work. From the first conversation about a requirement through to production — you’re on the hook for the whole thing.

This isn’t a coordination-only role. We need someone with previous hands-on software engineering, DevOps, release engineering, or similar technical experience who can actively improve and automate the way software is built, tested, and released.

You set the timeline, track it, and communicate changes before people start asking questions. If there’s a blocker, you’ve already seen it. If a release isn’t ready, you say so — clearly and early.

You’ll look at how work flows through your area and fix what’s broken. Not just follow whatever process exists. You’ll design something that actually works, iterate on it, and make it better over time.

A key part of the role will be identifying manual steps, bottlenecks, and failure points in development and release workflows, and then building practical automation to remove them. This may include improving CI/CD pipelines, automating release checks, connecting tools through APIs, and developing scripts or lightweight internal solutions.

Quality is yours too. Not QA’s problem alone, not the tech lead’s problem. You own release readiness: is it tested, is it documented, does anyone know the operational risk. If the answer is no, it doesn’t ship.

You’ll work closely with product, engineering, QA, and client-facing teams, keep them aligned, and report directly to the VP of Delivery.


What we expect from you

First 30 days

• Understand how delivery actually works in your area — not how it should work, how it actually works
• Map where work gets stuck, what the recurring blockers are, and who the key people are
• Meet everyone who matters: product owners, tech leads, QA, release managers, client teams
• Write up what you found and share it with the VP of Delivery

First 60 days

• Take ownership of delivery tracking for your area
• Pick the biggest workflow problem you found and start fixing it
• Show you can catch a blocker before it causes a delay — at least twice

First 90 days

• Own and communicate a delivery forecast that stakeholders actually trust
• Ship at least one release with no last-minute surprises — quality gates passed, documentation done, everyone aligned
• Present your view on how delivery should work in your area going forward

What we’re looking for

• 3+ years in an engineering delivery, software delivery leadership, or similar role where you owned outcomes, not just process
• Previous hands-on experience as a Software Engineer, DevOps Engineer, Release Engineer, Build Engineer, Developer Productivity Engineer, or in a similarly technical role.
• Strong understanding of the software development lifecycle, including builds, automated testing, versioning, deployment, monitoring, and rollback.
• You catch problems early. Not because you’re lucky, but because you know what signals to watch
• You’ve worked across engineering, product, and QA and you know how to keep them moving together
• Strong communicator — you can give a clear, honest delivery update to a VP without needing a slide deck
• You care about quality beyond closing tickets — release readiness, testing coverage, operational risk are things you think about naturally
• You’re genuinely interested in the product you’re delivering, not just the process around it
• You actively look for repetitive manual work and replace it with reliable, maintainable automation.

Nice to have

• Background in iGaming, gaming, or another regulated product environment
• Experience in a B2B or multi-operator delivery model
• Familiarity with incident management and post-mortems
• Experience working with external studios or third-party development partners
• OKR-based planning and how it connects to delivery cadence
• Jira or similar tooling — configuration, not just usage

What we offer

• Real ownership and direct impact — you’ll see the results of your decisions in production
• Direct collaboration with the VP of Delivery in a team that’s being built deliberately
• Space to design and improve delivery processes, not just execute someone else’s playbook
• A fast-moving product environment where delivery quality is taken seriously
• Competitive Salary: We offer a competitive salary, subject to annual performance reviews.
• Quarterly Bonuses: Benefit from a transparent and systematic quarterly bonus system.
• Unlimited Paid Vacation: Enjoy unlimited paid vacation leave, including Ukrainian bank holidays.
• Unlimited Paid Sick Leave: Take unlimited paid sick leave whenever necessary.
• Flexible Schedule: We offer a flexible work schedule to accommodate your needs.
• Remote Work: Choose to work remotely, providing greater flexibility and comfort.
• Medical Insurance: Receive comprehensive medical insurance for both you and a significant other.
• Financial Support for Life Events: We provide financial support during special life events.
• Professional Development: Get reimbursement for professional development courses and training.
• International Exposure: Attend industry expos, team gatherings, and global meet-ups

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🟠 Details: we’re looking for a Sales Manager who is not afraid of cold calls. You’ll own outbound from start to finish: you’ll find the right companies and people, set up the calling process, run the calls, follow up, and take warm leads through to a demo.

We currently have a working cold calling flow run by an external partner, and we’re now looking to build a similar one in-house.

Cooperation format: full-time or part-time, depending on your availability and preferences.

🟠 About the company: COXIT builds custom AI software for US and European clients. Our target customers are manufacturers and contractors who work from drawings, such as casework, millwork, roofing, and similar trades. Our software reads drawings and documents and cuts the time it takes to prepare quotes.

Our current sales team consists of two senior sales leads and one senior marketing specialist.

🟠 Qualifications:

• 3+ years in B2B sales, with hands-on cold calling to the US, UK, or EU markets.
• Experience reaching decision-makers (CEO, COO, IT, estimating leads) and getting past gatekeepers.
• Handling objections and booking meetings on the first call.
• Writing clear, short follow-ups after a call.
• English at Upper-Intermediate or higher, fluent enough for live calls with native speakers.
• Familiarity with CRMs (Attio, HubSpot, or similar) and prospecting tools (Apollo, Lemlist, or similar).
• Experience setting up calling infrastructure: a dialer, phone numbers, call recording, statuses in the CRM.
• Practical use of AI assistants (Claude, ChatGPT, or similar) for company research, call prep, and drafting follow-ups.
• The ability to check what AI gives you against the source before you use it.

🟠 Would be a plus:

• Selling to manufacturing, construction, or other industrial companies.
• Selling IT services or software development.
• Running demos of a technical product.

🟠 Responsibilities:

• Searching for and sourcing companies and contacts for cold calling: checking company fit, finding decision-makers, and their phone numbers.
• Setting up and maintaining the cold-call infrastructure: the dialer, numbers, call scripts, CRM statuses, and reporting.
• Running regular cold-call sessions across US, UK, and EU time zones.
• Writing follow-ups after calls and keeping every lead’s history up to date in the CRM.
• Staying in touch with leads over time: re-engaging “not now” contacts and nurturing warm ones.
• Running intro calls and demos together with the team.
• Tracking your numbers (dials, conversations, booked meetings) and suggesting how to improve the script and the lists.

🟠 Interview steps:

• Recruiter screening (about 30–45 minutes).
• Take-home task.
• Technical interview with Sales/Marketing Manager (about 1 hour).
• Interview with Head of Sales and Marketing (about 1 hour).

🟠 By joining us, you will get:

• Open salary ranges in job postings — no “to be discussed at interview”.
• Remote-first with genuinely configured async processes
• Flexible schedule, no time tracking.
• 24 days paid vacation / 15 days paid sick leave.
• 4 paid public holidays (New Year, Christmas, Independence Day, Defenders Day).
• $50/month — 50% reimbursement for sport, massage, therapy, or learning.
• Certification reimbursement and 50% coverage of professional courses.
• Quality work equipment (laptop + accessories).
• Accounting and legal team support.

🟠 Our office in Lviv (Kulparkivska 200a, NatCoworking):

• PlayStation consoles, table tennis, and foosball, open terraces.
• Fridge stocked with drinks.
• A variety of meeting rooms.

Phoenix Games is an innovative technology company building next-generation iGaming and Web3 products for a global audience. We combine AI, blockchain, and cloud technologies to create engaging gaming experiences that redefine digital entertainment.

We're looking for a Business Analyst / Product Owner who can bridge business needs and product development. You'll work closely with stakeholders, designers, and engineering teams to transform ideas into successful product features while ensuring maximum business value.

What You'll Do

• Gather, analyze, and document business and product requirements.
• Translate business needs into clear user stories, acceptance criteria, and functional specifications.
• Own and prioritize the product backlog based on business goals and customer needs.
• Work closely with Developers, QA Engineers, Designers, and stakeholders throughout the product lifecycle.
• Participate in product discovery, feature planning, and roadmap development.
• Analyze user feedback, business metrics, and market trends to improve product performance.
• Facilitate backlog refinement, sprint planning, and other Agile ceremonies.
• Ensure delivered features meet business objectives and quality standards.
• Identify opportunities for process optimization and product improvements.
• Support product releases and help define future product strategy.

Requirements

• 3+ years of experience as a Business Analyst, Product Owner, or similar role.
• Strong experience gathering and documenting business requirements.
• Experience writing user stories, use cases, process flows, and acceptance criteria.
• Solid understanding of Agile/Scrum methodologies.
• Experience managing and prioritizing product backlogs.
• Strong analytical thinking and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Ability to work effectively with cross-functional teams.
• Upper-Intermediate English or higher.

Nice to Have

• Experience with Jira, Confluence, or similar collaboration tools.
• Knowledge of UX principles and user-centered design.
• Experience working with analytics platforms such as GA4, Amplitude, or Mixpanel.
• Understanding of AI-powered products and modern digital platforms.

What We Offer

• Fully remote work from anywhere in Europe.
• Long-term B2B cooperation.
• Competitive salary paid in EUR or USD.
• Annual salary reviews.
• Performance-based bonus program.
• Annual company bonus.
• 25 paid vacation days.
• Paid sick leave.
• Flexible working hours.
• Home office budget.
• Laptop or equipment allowance.
• Learning & development budget for courses, certifications, books, and conferences.
• English language lessons.
• Private health insurance.
• Mental health support program.
• Sports and wellness compensation.
• Team-building activities and international company retreats.
• Opportunity to work on innovative AI, Web3, and gaming products with a global audience.
• Real influence on product strategy and business decisions.
• Career growth in a fast-growing international product company.

Why Join Phoenix Games?

At Phoenix Games, you'll play a key role in connecting business goals with product execution. Your ideas will directly influence the development of innovative products used by players around the world, while working alongside an experienced international team that values ownership, collaboration, and continuous improvement.

Phoenix Games is an innovative technology company building next-generation iGaming and Web3 products for a global audience. By combining AI, blockchain, cloud technologies, and advanced analytics, we create engaging digital experiences powered by data.

We're looking for a Data Analyst who is passionate about transforming data into actionable insights and helping shape product strategy through analytics.

What You'll Do

• Analyze product, marketing, and business data to identify trends, opportunities, and risks.
• Build and maintain dashboards, reports, and KPIs using modern BI tools.
• Monitor player behavior, retention, engagement, and monetization metrics.
• Perform ad hoc analysis to support product and business decisions.
• Design and analyze A/B tests and feature experiments.
• Work closely with Product Managers, Marketing, Finance, and Engineering teams.
• Validate data quality and investigate anomalies.
• Automate recurring reports and improve reporting processes.
• Present insights and recommendations to stakeholders in a clear and actionable way.

Tech Stack

• SQL
• Python (Pandas, NumPy)
• Power BI / Tableau / Looker
• PostgreSQL
• BigQuery / Snowflake (nice to have)
• Google Analytics 4
• Amplitude / Mixpanel
• Excel / Google Sheets
• Git (nice to have)

Requirements

• 2+ years of experience as a Data Analyst, Product Analyst, or Business Analyst.
• Strong SQL skills and experience working with relational databases.
• Experience with BI and data visualization tools.
• Understanding of statistics and A/B testing methodologies.
• Strong analytical thinking and attention to detail.
• Ability to communicate complex findings in a simple and business-friendly way.
• Experience working with large datasets.
• Upper-Intermediate English or higher.

Nice to Have

• Experience in Gaming, FinTech, SaaS, or E-commerce.
• Experience with product analytics platforms (Amplitude, Mixpanel, GA4).
• Python for data analysis and automation.
• Knowledge of predictive analytics.
• Familiarity with blockchain or Web3 products.

What We Offer

• Fully remote work from anywhere in Europe.
• Long-term B2B cooperation.
• Competitive salary paid in EUR or USD.
• Annual salary reviews.
• Performance-based bonus program.
• Annual company bonus.
• 25 paid vacation days.
• Paid sick leave.
• Flexible working hours.
• Home office budget.
• Laptop or equipment allowance.
• Learning & development budget for courses, certifications, conferences, and books.
• English language lessons.
• Private health insurance.
• Mental health support program.
• Sports and wellness compensation.
• Team-building activities and international company retreats.
• Opportunity to work with AI, Web3, blockchain, and cutting-edge analytics solutions.
• Career growth within a fast-growing international product company.

Why Join Phoenix Games?

At Phoenix Games, data is at the heart of every product decision. You'll have the opportunity to work with modern technologies, influence business strategy, and help build products used by a global audience while collaborating with an international team of talented professionals.