Supply Chain and Amazon Logistics Specialist
🏢 About the Company
Expander Group is an international e-commerce company operating two consumer brands, EVEO and PELEGON, specializing in home healthcare products and daily living aids. The company sells across Amazon US, Canada, UK, Germany, and Shopify, with products manufactured in China and distributed through Amazon FBA and US-based 3PL warehouses.
We are looking for a detail-oriented Supply Chain & Amazon Logistics Specialist to support international logistics operations, ensure smooth inventory movement, and maintain accurate shipment and cost records.
🎯 About the Role
This is a hands-on operational position, not a management role, focused on Amazon FBA logistics (150-200 SKUs), international shipping, freight forwarder coordination, inventory tracking, and customs documentation.
You will manage shipments from China to Amazon fulfillment centers and 3PL warehouses, resolve operational issues, and ensure that shipping documentation, inventory records, and logistics costs are accurate.
📦 Key Responsibilities
- Shipping plans: Create Amazon Send to Amazon plans and send them to freight forwarders. Track shipments from factory to Amazon, including cut-off, ETD, ETA and delivery.
- Forwarders and customs broker: Coordinate day-to-day with China forwarders and our US customs broker. Track ISF timing, customs exam holds and customs entry requests.
- Customs and tariffs: Maintain accurate HS codes, follow relevant US tariff changes and check that duties are charged correctly.
- Forwarder sourcing: Find and evaluate new freight forwarders, request quotes and compare them with our current partners.
- Freight cost control: Check forwarder and broker invoices against agreed quotes, request one invoice per shipment or warehouse, and compare forwarder pricing when needed.
- Amazon FBA issues: Open and follow cases for delayed receiving, missing labels, and listing problems that block stock.
- Amazon reimbursements: Identify and claim reimbursement for units Amazon lost or damaged, and track claims through resolution.
- 3PL and international marketplaces: Send stock and resolve operational issues with our US 3PL (Red Stag Fulfillment), Amazon Canada, Amazon UK and Amazon Germany.
✅ Requirements
- Experience: At least 2 years of hands-on Amazon FBA logistics experience, including Seller Central.
- China imports: Experience working with freight forwarders and China import shipments (LCL/FCL and sea freight documents).
- English: Excellent written and spoken English.
- Working style: Highly organized and accurate; comfortable with routine work and multiple follow-ups.
- Tools: Good Excel or Google Sheets skills.
- Work setup: Reliable setup with backup power and internet.
📋 Additional Responsibilities
- Product data & compliance: Maintain accurate product specifications, HS codes, and compliance documents.
- Inventory: Reconcile stock across Amazon, 3PL, and Exmachine; support restock planning.
- Exmachine: Update shipment data, costs, and statuses in our own in-house ERP system (training will be provided).
- Invoices & costs: Manage supplier invoices, PO records, and monthly freight cost reconciliation.
- Shopify / MCF: Resolve order issues, carrier claims, and returns.
⭐ Nice to Have
- Knowledge of US customs procedures (ISF, HS codes, customs entries, CBP exams).
- Experience with 3PL warehouses, international Amazon marketplaces, or FBA reimbursement claims.
- Experience using AI tools.
💼 What We Offer
- Remote, full-time position.
- Paid public holidays in your country of residence.
- Paid 2 weeks off per year of vacation time.
- Fixed compensation $2,500–2,800 per month.
- Long-term cooperation with an established international e-commerce business under a B2B contract.
🕒 Working Schedule (Israel time zone)
- Sunday: 09:00–18:00 (full working day).
- Monday–Thursday: 09:00–18:00.
- Friday–Saturday: Occasional email/message follow-ups (under 1 hour).
📋 Recruitment Process
- Talents Boutique Screening / Interview
- Expander Group Interviews – 2 stages
- Take - Home Practical Assignment
- Decision and offer