Jobs at Djinni

For over 17 years, AutoBidMaster has been a premier official broker for US auto auctions. We help customers win used and salvage vehicles at auction and get them safely delivered to any destination.

Our Logistics Department is currently seeking a proactive and customer-focused Customer Support Agent. The primary focus of this position is to guide customers through the car shipping process and provide exceptional support if logistical challenges arise.

Responsibilities:

• Assist customers with on-line questions, issues, website navigation, order tracking via email, phone, chat etc. as needed.
• Manage customer support by obtaining, analyzing, and verifying customer’s needs.
• Act as the face of the Company to influence customers to order from us again.

Requirements:

• Strong proficiency in English.
• Strong communication and interpersonal skills with the ability to handle stressful situations.
• Detail-oriented with exceptional organizational skills.
• Ability to multi-task and prioritize in a fast-paced work environment.

• Strong problem-solving skills with the ability to think on your feet

   

Terms & Schedule:

• Format: Full-time, long-term B2B contract
• Schedule: Mon-Fri, 16:00 — 01:00 Kyiv time (16:00 — 22:00 from the office, the rest of the shift — from home)

• Holidays: We follow the US calendar (all US public holidays are observed days off)

   

What we offer:

• Competitive compensation + end of the year KPI bonuses
• Working alongside a fast-growing team of professionals from the US and EU, who are setting the new global standard in the automotive industry
• 20 days of paid vacation + paid sick days
• Health insurance
• Career growth opportunities within the company

• Comfortable office in Zhytomyr city center

   

If you love logistics and problem-solving, and are passionate about customer service, this is a fantastic opportunity to build your career in a fast-paced, global industry.

We are looking for a Senior AI Content Manager to own content for our two products: EducateMe (an AI-native LMS) and Trainio.ai (an AI roleplay training platform for healthcare teams).
Your goal is to grow organic traffic and qualified leads through content for SEO and AI search.
You will work directly with the Founder, combining strong content skills with AI tools to scale production.

In this role, you will:

• Create content for both websites: blog articles, landing pages, guides, and product comparisons
• Build and improve AI content workflows in Claude Code
• Review AI-generated research, outlines, and drafts for quality, accuracy, and search intent
• Manage the content plan and improve visibility in search engines and AI answers
• Track content performance in Google Search Console and Google Analytics
• Manage content for LinkedIn, YouTube, and Reddit
• Work with subject-matter experts, a video editor, agencies, and freelancers
• Work with the AI visibility specialist on link building and placements

• Interview customers and create case studies with the Customer Success team

   

What we’re looking for:

• Experience managing B2B SaaS content with a focus on qualified leads
• Professional-level experience with Claude Code or Codex: building skills, connectors, and scalable AI content workflows
• Solid SEO knowledge: keyword research, search intent, content structure, internal linking
• Practical AEO/GEO experience: optimizing content for AI search
• Strong editing skills: turning AI-generated drafts into high-quality content
• Experience with Google Search Console and Google Analytics, linking content performance to business results
• Independent work in a startup environment, balancing planning and hands-on execution

• Written and spoken English (C1)

   

Nice to have:

• Experience managing YouTube or Reddit content for SEO: topics, brand voice, work with experts
• Experience briefing and managing freelancers or agencies

• Experience creating content for the US market

   

What we offer:

• Direct collaboration with the Founder and room to make decisions
• The chance to build and own the AI content engine in Claude Code for AI-driven products in a competitive market
• Fully remote, with the team mainly in European time zones
• Cooperation under a Services Agreement with a US-registered company (B2B or individual contractor)

• Compensation review after 6 months and annually, based on agreed KPIs and results

   

Recruitment process:

1. Recruiter interview (45 minutes)
2. Interview with the Founder (30 minutes)
3. Practical assignment (up to 3 hours)
4. Offer

We are hiring on behalf of our client, an American media company. They run a network of newsletters sending millions of emails a day, and a big part of the revenue comes from the ads and offers placed inside those sends. The network is growing fast, and the ad pipeline needs one person who owns it end to end.
 

The role

You run the broadcast side of the business. You build and own the ad calendar across newsletter domains, decide which offer, creative and link goes into which send, and make sure every placement goes out correctly tracked and on time.
 

You work closely with Content, Analytics and Growth. You look at the numbers, spot what is underperforming, swap it out fast, and keep testing new offers, partners and angles every month.
 

This is not a role for someone who waits for tasks. You will be the central point for broadcast execution, and you are expected to build the systems around it yourself.
 

What you will own

• Ad placement calendars across 50+ newsletter properties, always 7 to 14 days ahead
• Ad inventory, placement rotation and partner allocation
• Assigning offers, creatives, hooks and links based on strategy and past performance
• Correct tracking, UTMs and attribution on every send
• Sending quality and distribution cadence
• Performance analysis together with the Analytics team
• Reporting on revenue, RPM, fill rate and efficiency
• Better workflows, systems and automation over time
• Finding new ways to grow revenue and improve placements
   

How success is measured

• Broadcast revenue grows quarter over quarter
• Ad RPM trends up across the network
• Inventory is fully used, the calendar is never empty or reactive
• CTR and conversions improve through better offer and creative pairing
• New offers, partners or angles are tested every month
• Underperforming campaigns are replaced fast
• Forecasts match actual results
• Near-zero errors on offers, links and placements
   

Must-have

• 5+ years in media buying, affiliate or direct-response marketing
• Hands-on experience with campaign management, ad scheduling or rotations
• Strong understanding of tracking, UTMs, delivery windows, frequency and offer pacing
• Very structured and detail-oriented, stays calm when working at scale
• Comfortable making decisions and setting priorities on your own
• Clear communication and solid experience working across teams
• C1+ written and spoken English
• Ownership mindset: you build the process, you don’t wait for it
   

Nice to have

• Newsletter monetization experience
• Background in affiliate or performance media, direct response preferred
• Experience running ad operations at scale
• Experience with U.S. DTC or affiliate offers
• Beehiiv experience
   

Compensation and benefits

• 21 paid vacation days
• 14 paid sick days
• Corporate library, team activities

ELEKS Software Engineering and Development Office is looking for a Trainee / Junior PHP Developer in our offices in Ukraine.

Our project is a German event management and marketing platform that helps customers create events with different ticket categories, sell tickets, analyze event performance, and collect feedback from organizers.
Our client works with large companies that organize conferences, trade fairs, and other corporate events.

REQUIREMENTS

• Understanding of programming fundamentals and how software is built 
• Basic knowledge of PHP 8.4 and object-oriented programming; hands-on PHP experience is a plus but not mandatory
• Openness to learning PHP with Laminas or writing backend code in Node.js
• Basic understanding of relational databases and SQL; familiarity with MySQL 8.4 or PostgreSQL 14
• Basic understanding of REST APIs
• Familiarity with Git and Composer
• Some hands-on experience with AI tools for software development
• Ability to use AI thoughtfully: define tasks and acceptance criteria, review and test AI-generated output, and refine it where needed rather than copying it without verification
• Interest in a full-stack role and willingness to work across both backend and frontend development
• Upper-Intermediate level of English

WOULD BE A PLUS

• Familiarity with TypeScript and Angular 21
• Experience with PHP or another backend language
• Basic knowledge of Docker
• Familiarity with PHPUnit and test writing
• Interest in AWS services such as S3 or SQS
• Basic knowledge of NoSQL databases, such as DynamoDB
• Familiarity with Swagger/OpenAPI, Propel ORM, or microservices
• Experience working with third-party APIs, such as PayPal or Google Analytics

RESPONSIBILITIES

• Conduct a simple range of programming tasks including analysis, coding, and debugging of complex program logic 
• Conduct test procedures by using testing, and debugging programs
• Develop algorithms according to technical specifications or other requirements documentation
• Use standard algorithms in the applicable cases
• Write program code according to the defined application architecture 
• Structure and format source code, comment and mark up the code, as well as name variables, functions, classes, data structures, and files according to the company conventions and industry best practices
• Track changes, compare source code in the defined version control system

• Agree task deadlines with Senior Developer or Technical Leader

   

WHAT YOU WILL GET WITH ELEKS 

• Close cooperation with a customer 
• Challenging tasks 
• Competence development 
• Team of professionals 
• Dynamic environment with a low level of bureaucracy

Project Description:

You will join a Regulatory Reporting Platform within a large US investment bank. The platform is responsible for collecting, processing, and transforming large volumes of data from multiple internal systems to produce regulatory reports for 240 jurisdictions worldwide. In total, the platform supports around 10,000 reports across a wide range of regulatory, compliance, financial, and risk reporting areas.
This is a large-scale, business-critical data platform operating in a highly regulated environment, where data accuracy, quality, traceability, and timely delivery are essential. The team works on building and enhancing data pipelines, implementing reporting logic, ensuring data validation and reconciliation, and supporting the generation of complex regulatory outputs.
The project is delivered by a global distributed team with colleagues located in Ukraine, Poland, and the US, offering close collaboration with engineers, analysts, and business stakeholders across multiple regions.

Responsibilities:

- Design, develop, and maintain solutions for a large-scale Regulatory Reporting Platform
- Build and enhance data processing pipelines using Java and Apache Spark
- Implement scalable logic for data ingestion, transformation, aggregation, and enrichment from multiple internal data sources
- Develop and optimize batch processing jobs to support the generation of regulatory reports across multiple jurisdictions
- Ensure high standards of data quality, validation, reconciliation, and consistency throughout the reporting lifecycle
- Translate business and regulatory requirements into robust technical solutions
- Collaborate with business analysts, QA engineers, and cross-functional teams to deliver reporting functionality
- Investigate and resolve data and application issues in development, test, and production environments
- Improve application performance, scalability, and reliability for high-volume data processing workloads
- Contribute to the design and implementation of reusable components and engineering best practices
- Participate in code reviews, testing, and release activities to ensure high-quality deliverables
- Work closely with distributed teams across Ukraine, Poland, and the US in an agile delivery model
- Support continuous improvement of the platform, including monitoring, troubleshooting, and operational stability

Mandatory Skills Description:

- 6+ years of commercial experience with Java
+ 2+ years of experience with Spark
- Experience in designing and developing scalable, high-performance backend applications
- Good knowledge of SQL and working with large datasets from multiple data sources
- Strong problem-solving skills and ability to work effectively in a global distributed team

Nice-to-Have Skills Description:

- Experience in financial services, investment banking, or regulatory reporting projects
- Familiarity with data quality, reconciliation, and control frameworks
- Experience working with large-scale enterprise data platforms
- Knowledge of cloud environments and modern data platform architectures
- Understanding of CI/CD practices and automated deployment pipelines
- Experience working in Agile / Scrum teams within a distributed global setup

Recruitment process:

1. CV Review — the project team reviews your experience and its relevance to the position.
2. Technical Interview — a technical discussion with our interviewer.
3. Project Management Interview (PMI) — a discussion about your experience, communication, and project fit.
4. Karat Interview — the first technical interview with the client.
5. Client Interview — the final interview with the client’s project team.

We are looking for a Senior Business Systems Analyst, ERP

About the Client
Our Client designs and manufactures sustainable temperature-controlled packaging for the perishable food and life sciences industries. We're a privately held, high-growth company of about 700 people. We're building the systems foundation to scale, including active Microsoft Dynamics 365 Business Central and SAP B1 implementations.

The Role
You'll be the bridge between how our business runs and how our systems support it. You'll work with manufacturing, procurement, finance, and order-to-cash teams to understand their processes and turn their needs into clear requirements. You'll configure and test solutions in Business Central/SAP B1 and our Microsoft stack. This is a hands-on role: you won't just document the work, you'll help deliver it. You'll also serve as backup coverage for our Technical Product Owner and Business Central developer.

What You'll Do

• Lead requirements sessions with business stakeholders. Map current- and future-state processes and identify gaps.
• Write user stories and acceptance criteria that developers can build from without rework.
• Configure Business Central/SAP B1 functionality and document the design decisions behind it.
• Own test planning and UAT, including test scripts, defect triage, and sign-off with business users.
• Analyze and map data using SQL for integrations, migrations, and reporting needs.
• Build and maintain low-code workflows in Power Automate and SharePoint.
• Triage production issues. Resolve configuration and data problems directly, and escalate code-level issues with clear diagnosis.
• Cover backlog management and stakeholder communication when the Technical Product Owner is out.
• Partner with BI & Analytics to make sure ERP data supports operational and financial reporting.

Requirments:

• 5+ years as a Business Systems Analyst, Business Analyst, or ERP functional consultant.
• Hands-on ERP experience across manufacturing, supply chain, or finance processes. Dynamics 365 Business Central or SAP B1 strongly preferred.
• Working knowledge of production BOMs, inventory costing, procurement, and order-to-cash flows.
• Strong SQL and data analysis skills.
• Experience writing requirements in an Agile environment using Jira or similar.
• Experience with Power Automate, SharePoint, or other low-code platforms.
• The ability to run a working session with operations or finance leaders and leave with decisions, not just notes.
• Clear, concise written communication.

Nice to Have:

• Experience in manufacturing or packaging.
• Familiarity with AL development concepts in Business Central (reading code, not writing it).
• Exposure to ITSM tools such as Freshservice.

Project Description:

You will join a Regulatory Reporting Platform within a large US investment bank. The platform is responsible for collecting, processing, and transforming large volumes of data from multiple internal systems to produce regulatory reports for 240 jurisdictions worldwide. In total, the platform supports around 10,000 reports across a wide range of regulatory, compliance, financial, and risk reporting areas.
This is a large-scale, business-critical data platform operating in a highly regulated environment, where data accuracy, quality, traceability, and timely delivery are essential. The team works on building and enhancing data pipelines, implementing reporting logic, ensuring data validation and reconciliation, and supporting the generation of complex regulatory outputs.
The project is delivered by a global distributed team with colleagues located in Ukraine, Poland, and the US, offering close collaboration with engineers, analysts, and business stakeholders across multiple regions.

Responsibilities:

- Design, develop, and maintain solutions for a large-scale Regulatory Reporting Platform
- Build and enhance data processing pipelines using Java and Apache Spark
- Implement scalable logic for data ingestion, transformation, aggregation, and enrichment from multiple internal data sources
- Develop and optimize batch processing jobs to support the generation of regulatory reports across multiple jurisdictions
- Ensure high standards of data quality, validation, reconciliation, and consistency throughout the reporting lifecycle
- Translate business and regulatory requirements into robust technical solutions
- Collaborate with business analysts, QA engineers, and cross-functional teams to deliver reporting functionality
- Investigate and resolve data and application issues in development, test, and production environments
- Improve application performance, scalability, and reliability for high-volume data processing workloads
- Contribute to the design and implementation of reusable components and engineering best practices
- Participate in code reviews, testing, and release activities to ensure high-quality deliverables
- Work closely with distributed teams across Ukraine, Poland, and the US in an agile delivery model
- Support continuous improvement of the platform, including monitoring, troubleshooting, and operational stability

Mandatory Skills Description:

- 6+ years of commercial experience with Java
+ 2+ years of experience with Spark
- Experience in designing and developing scalable, high-performance backend applications
- Good knowledge of SQL and working with large datasets from multiple data sources
- Strong problem-solving skills and ability to work effectively in a global distributed team

Nice-to-Have Skills Description:

- Experience in financial services, investment banking, or regulatory reporting projects
- Familiarity with data quality, reconciliation, and control frameworks
- Experience working with large-scale enterprise data platforms
- Knowledge of cloud environments and modern data platform architectures
- Understanding of CI/CD practices and automated deployment pipelines
- Experience working in Agile / Scrum teams within a distributed global setup

Recruitment process:

1. CV Review — the project team reviews your experience and its relevance to the position.
2. Technical Interview — a technical discussion with our interviewer.
3. Project Management Interview (PMI) — a discussion about your experience, communication, and project fit.
4. Karat Interview — the first technical interview with the client.
5. Client Interview — the final interview with the client’s project team.

Location: Europe/Ukraine (Remote or Hybrid)
Seniority: Middle/Senior
Format: Full-time

We’re not just looking for a Sourcer. We’re looking for a partner who will help us find the best talent on the market, bring fresh expertise, new perspectives to the team for filling roles and grow together with us 🚀. We need someone who is genuinely curious and excited about anything new. We love testing new approaches and tools, finding creative, unconventional ways to reach the best people out there.

📋 Key responsibilities and your contribution:

• Proactive talent search across marketing, tech, non-tech roles in Europe and Ukraine.
• Sourcing specialists of various profiles and seniority levels (from Junior, Middle to Head, C-level).
• Posting vacancies on job boards, professional platforms, and communities, and handling incoming applications.
• Regular coordination with hiring managers and the Talent Acquisition team.
• Exploring new sourcing channels and testing unconventional methods to attract talent.
• Maintaining candidate records and keeping ATS data up to date.
• Tracking the hiring pipeline and analyzing sourcing channels (candidate analytics).
• Using diverse sourcing tools and channels (LinkedIn, Telegram, job sites, Boolean search, etc.).
   

📚 Your qualifications:

• 1+ years of experience as a Sourcer/Researcher in IT/Marketing niches.
• Proven track record of thriving in a fast-paced environment
• Hands-on experience sourcing candidates across Europe
• Strong command of modern sourcing methods (Boolean, X-Ray, social networks, telegram channels, professional communities and etc).
• Experience working with ATS systems.
• Ability to manage time effectively and handle multiple vacancies simultaneously.
• Ability to interpret job requirements and identify relevant candidates.
• English level — Intermediate.
   

➕ Nice to have:

• Experience to work with AI tools.
   

What it means to be part of our Team:

• Multinational and intercultural experience
• Corporate library
• Growth opportunities, cutting-edge frameworks and technologies
• Plenty of engaging team-building and social events
• Bonuses according to the policy
• 21 paid vacation days & 14 paid sick leaves
• Cozy office in Warsaw available for you whenever you need it
• Coffee, tea, Red Bull, sweets, fruits, and more snacks
   

💌 Interested?
We’re always on the lookout for passionate, driven, and curious people to join our team. If that sounds like you, we’d love to hear from you!

Description

We are an ambitious, fast-growing iGaming company delivering high-quality entertainment and an exceptional player experience across Tier 1 and Tier 2 European markets. As we scale, we are looking for a commercially minded Head of Customer Support & Success to build and lead a function that does more than answer tickets. It will protect player satisfaction, drive deposits and retention, and operate as a revenue-generating part of the business.

Your Mission

You will own the design, leadership and continuous optimisation of our Customer Support & Success operation. You will combine lean processes, hands-on AI and automation, and data-driven player engagement to deliver faster, better service at scale.

Your Key Responsibilities

Leadership & Operations

• Build and manage a lean, technology-driven, multilingual Customer Support department, with full ownership of structure, processes and performance.
• Recruit, train, mentor and quality-check agents and team leads. Establish performance management, retention and personal and departmental KPI baselines.
• Build strong, business-oriented collaboration with Platform, Development, BI, Marketing, Promo, Product and third-party partners.
• Design and implement transparent support procedures, policies and standards.

Commercial Processes

Launch, review and refine the processes covering:

• Sales and deposit conversion via Live Chat, Phone, SMS and Messenger Apps, including payment method suggestions, failed-deposit resolution and KYC collection
• Player onboarding and activation, and pre-VIP / VIP reach-outs
• Upsell and cross-sell, with scripts and coaching, in coordination with Marketing, Promo and Product
• Player reactivation, retention and loyalty workflows
• Emergency and non-standard situation handling
• Critical issue reporting, escalation and resolution
• Product reputation: monitoring social media and review platforms

Technology, AI & Automation

• Implement and configure Live Chat, ticketing and omni-channel CRM systems that pool player data for effective service.
• Hands-on implementation of automations, support bots, multilingual self-service guides and AI-driven support solutions to handle critical load.
• Introduce AI-based QA of service quality.
• Develop player profiling, data-driven personalisation and new engagement and re-engagement formats. Contribute to UX/UI and product development through player research and feedback.

Knowledge, Measurement & Reporting

• Create and maintain a knowledge base for onboarding, training and daily operations, with documented workflows for internal procedures and external collaborations.
• Define, monitor and report main and secondary KPIs, plus department-level business-impact metrics, with transparent tracking of initiatives and their financial outcomes.
• Partner with BI on reliable reporting and data-informed decision-making.

What We're Looking For

• Proven leadership in Customer Support / Success within iGaming, ideally in European T1/T2 markets
• Track record of building and scaling efficient, tech-enabled support teams
• A commercial mindset, with experience turning support into a driver of deposits, retention and VIP development
• Hands-on experience implementing CRM, Live Chat, ticketing, telephony and omni-channel solutions
• Practical experience deploying automation, chatbots and AI tools in support operations
• Data-driven approach, with experience building KPI frameworks and business-impact reporting
• Excellent communication skills and the ability to influence cross-functional stakeholders
• Player-centric approach that balances empathy with commercial acumen
• Familiarity with best practice from leading iGaming operators is a plus
• Upper-Intermediate English; additional European languages are a bonus

Why Join Us?

• Shape the player experience of a high-growth iGaming brand
• Full ownership: build and redesign the department your way
• A real mandate to innovate with AI and automation
• Work with an international, ambitious team
• Competitive compensation plus performance-based incentives

We’re looking for a Senior Full-Stack Developer with strong Node.js and React experience to join our international team.

This role involves building and scaling applications, working with high-load backend services, and developing frontend functionality. We value clear communication, practical problem-solving, and hands-on experience with AI-assisted development.

What you’ll do
 

- Develop and maintain backend services using Node.js and NestJS.

- Build and improve frontend functionality with React.

- Work on application performance, reliability, and scalability.

- Develop and scale message consumers, background workers, and queue-based processing.

- Work with cloud infrastructure and Kubernetes environments.

- Collaborate with the team on technical decisions and implementation.

- Use AI development tools thoughtfully, reviewing generated code for correctness and maintainability.

What we’re looking for

- 5+ years of professional software development experience.

- Strong expertise in Node.js and NestJS.

- Experience handling high-load or high-traffic applications.

- Experience working with cloud infrastructure and Kubernetes.

- Experience with RabbitMQ or similar message queue technologies.

- Experience scaling message consumers and background workers.

- Fluent English, with the ability to explain ideas clearly and communicate effectively.

- Practical experience with AI-assisted development and an interest in current AI tools and practices.

Experience in a particular industry is not required - your technical expertise matters most.

Nice to have

- Experience managing and optimizing MySQL databases with large datasets or high workloads.

- Experience with the ELK stack.

- Hands-on experience developing applications with React.

What we offer

- Long-term collaboration with an international team.

- B2B cooperation with hourly compensation in USD.

- Work on technically challenging applications with a focus on performance and scalability.

Hiring process

An introductory HR call followed by two technical interviews.

We’re looking for a Senior Full-Stack Developer with strong Node.js and React experience to join our international team.

This role involves building and scaling applications, working with high-load backend services, and developing frontend functionality. We value clear communication, practical problem-solving, and hands-on experience with AI-assisted development.

What you’ll do:

- Develop and maintain backend services using Node.js and NestJS.
- Build and improve frontend functionality with React.
- Work on application performance, reliability, and scalability.
- Develop and scale message consumers, background workers, and queue-based processing.
- Work with cloud infrastructure and Kubernetes environments.
- Collaborate with the team on technical decisions and implementation.
- Use AI development tools thoughtfully, reviewing generated code for correctness and maintainability.

What we’re looking for:

- 5+ years of professional software development experience.
- Strong expertise in Node.js and NestJS.
- Hands-on experience developing applications with React.
- Experience handling high-load or high-traffic applications.
- Experience working with cloud infrastructure and Kubernetes.
- Experience with RabbitMQ or similar message queue technologies.
- Experience scaling message consumers and background workers.
- Fluent English, with the ability to explain ideas clearly and communicate effectively.
- Practical experience with AI-assisted development and an interest in current AI tools and practices.

Experience in a particular industry is not required - your technical expertise matters most.

Nice to have:

- Experience managing and optimizing MySQL databases with large datasets or high workloads.
- Experience with the ELK stack.

What we offer:

- Long-term collaboration with an international team.
- B2B cooperation with hourly compensation in USD.
- Work on technically challenging applications with a focus on performance and scalability.

Hiring process:

An introductory HR call followed by two technical interviews.
 

We are an iGaming company with more than three years of experience and a team of 1,000+ specialists.

Our portfolio includes eight major projects that are popular with our customers and successfully operate in Tier 1–3 markets. We value skilled people who help us build efficient processes and expand into new markets.

🔎 We’re looking for a Reliability Specialist / Production Support Engineer with at least one year of experience to join our Product Availability team — the people who keep our web products accessible and running reliably.

If you enjoy figuring out why something broke and seeing the impact of your work, this role could be your next step.

🛠 What you’ll do

• Monitor alerts and respond to issues affecting websites, payments, registration, tracking, CDN, and DNS.
• Investigate problems using logs, metrics, browser network requests, and information from external providers.
• Restore service or escalate incidents with a clear explanation of the impact and what you’ve already checked.
• Follow incidents through to resolution or a clear handover.
• Participate in an on-call rotation using PagerDuty, responding to incidents according to an agreed schedule.

• Improve monitoring and help automate repetitive tasks

   

✅ Must-have skills

• 1+ year of experience in system administration, NOC, L2+ technical support, or a similar technical role.
• Hands-on troubleshooting experience: you can walk us through a real incident, your actions, and the outcome.
• Understanding of DNS, HTTP/HTTPS, and SSL certificates, including common issues and how to investigate them.
• Experience with Cloudflare or another CDN.
• Ability to use browser DevTools, curl, and logs to inspect requests and investigate errors.
• Basic knowledge of Git/GitHub and YAML.

• Practical experience using AI for technical tasks, such as troubleshooting, creating scripts, or automating workflows with Claude Code, Cursor, Copilot, or similar tools. You can provide relevant context, explain the task, and verify the results.

   

• Willingness to participate in an on-call rotation.

🌟 Nice to have

• Experience in iGaming, affiliate marketing, e-commerce, or fintech.
• Familiarity with Grafana, Uptime Kuma, or other monitoring tools.

• Experience with n8n, Zapier, Make, or building Telegram bots.

   

🎁 What we offer

• 100% remote work.
• Competitive salary.
• Paid vacation and sick leave.
• Professional training and career growth opportunities.
• A supportive team and transparent communication.

• Access to a corporate psychologist.

   

🚀 Ready to help keep our products running?

Apply and tell us about a technical issue you helped solve — what went wrong, how you investigated it, and what happened next. We’d love to hear your story!

Location: Remote (preferably within European time zones)

About WOWCube

At WOWCube®, we’re redefining play with a one-of-a-kind cube-shaped gaming console that merges the physical and digital worlds. 

The WOWCube Entertainment System combines modular hardware, immersive software, and creative game design to create a brand-new category of interactive entertainment.

About the Role

We are looking for a hands-on Game Designer to shape core mechanics, design levels, and turn ideas into playable experiences alongside the team.

You will design puzzles, systems, and progression at every stage, from first sketch through documentation to shipped feature, working in tight cooperation with developers, artists, and animators.

We expect a designer who thinks in systems and player experience, communicates through clear documentation, and drives decisions backed by playtests and data.

Experience designing mobile or puzzle games is highly valued, as is a background in games for handheld consoles and other portable gaming devices.

What You’ll Do

• Design, document, and refine core gameplay mechanics, progression systems, and game economy.
• Drive rapid prototyping in close collaboration with developers: shaping interactions, validating mechanics, and iterating on playable builds.
• Create and iterate on levels, puzzles, and gameplay challenges that are fun, logical, and intuitive.
• Prepare clear, concise design documentation for the core loop and meta systems.
• Define an MVP scope for each new idea so it can be prototyped and validated fast, before the team commits to full production.
• Build configuration systems that give you full control over game feel and keep the design coherent and easy to tune as the project grows.
• Define clear asset requirements for artists and animators, making sure assets are exported correctly and ready for integration into builds.

Requirements

• Minimum 3 years of professional experience as a Game Designer.
• 1–3 shipped products (mobile titles at least in soft launch, or released PC games).
• Strong command of technical game design documentation, game balancing, and day-to-day work in Jira and Confluence.
• Comfortable in a highly iterative R&D environment, working in close cooperation with developers.
• Hands-on experience with Figma, including active collaboration with artists and other designers inside the tool.
• Experience working with AI pipelines (e.g., generating concepts via image/video generation).
• Examples of original levels or puzzles with a clear explanation of the design intent and why they work.
• Ability to produce short, structured, and clear design specs.
• Openness to iteration and user testing.

Nice-to-Haves

• Experience in casual or puzzle game development.
• Experience designing onboarding, tutorials, and dynamic difficulty.
• Basic 2D/3D art skills (greyboxing, concept sketches, simple sprites or models).
• Ability to prototype full gameplay mechanics with AI assistance, not just visually.
• UI/UX design experience with visual prototyping in Figma.

What We’d Like to See in Your Application

• 1–2 game design documents from your portfolio of shipped games.
• 2–3 links to shipped games (videos of those games are also welcome).

About us:

DevCasi is an international IT company with a 4-year track record and a team of 50+ people. We've built our own gaming platform and develop both our own brands and client projects on it. Our key markets are the UK, Germany and Australia.

We're now actively growing our B2B direction and looking for a sales leader to take ownership of it and build it from the ground up.
 

What you'll do:

• Sell B2B solutions: run the full deal cycle for our platform, individual modules and partner integrations for casino operators.
• Acquire new clients: build the prospecting strategy, work with target segments (operators, aggregators, affiliates) and grow a strong deal pipeline.
• Run cold outreach via LinkedIn, email, Telegram and industry communities; build the funnel from lead to closed deal.
• Lead presentations and negotiations with C-level: showcase the platform's value, handle objections, agree terms and close contracts.
• Onboard partners: coordinate integrations, monitor SLAs and support partners through to first results.
• Represent the company at iGaming conferences (ICE, SiGMA, iGB, etc.): network, generate leads and strengthen our brand in the industry.
• Manage the CRM: maintain the pipeline, forecast revenue, report on KPIs and analyze channel performance.
• Build the sales team as the direction grows: hiring, training, processes and standards.
   

What we're looking for:

• 3+ years of B2B sales experience in iGaming.
• Experience selling platform solutions (white label / turnkey, PAM, modules).
• Experience in cold sales and negotiating with senior decision-makers.
• Solid market knowledge: key players, partnership models, licensing and GEO specifics.
• English at B2+ level or higher.
   

Preferred qualifications:

• An established network within the iGaming industry.
• Background in selling gaming solutions or partner integrations.
• Experience building and leading a sales team.
   

What we offer:

• A key role in shaping a new B2B direction.
• A flexible start to the working day.
• A comfortable office in Cyprus.
• A strong team and a product-driven environment.

About the Project
Vira is a fitness trainer who creates home workouts for an adult audience.
 

At the core of her approach is regularity and discipline over waiting for motivation. The channel features full-length workouts in real-time with no editing: cardio, strength training, Pilates, ballet, kickboxing, and other formats.
 

An active community is gradually forming around the channel, so we are looking for a person to help maintain comfortable and friendly communication with the audience.
 

Key Responsibilities

• Moderate comments under YouTube videos.
• Respond to comments and viewer questions in accordance with the channel's Tone of Voice.
• Track spam, offensive comments, and other violations of community guidelines.
• Forward questions and comments requiring Vira’s personal response or expert opinion to her.
• Moderate live chat during live streams.
• Maintain order in the chat and promptly react to spam and inappropriate behavior.
• Support activity and a friendly atmosphere during live broadcasts.
• Record vital feedback from the audience: FAQs, suggestions, and reactions to workouts and content.
• Keep simple reports on the work performed.

Working Schedule

• Monday to Friday: from 10:00 to 18:00.
• Weekends: 1–2 hours of online presence during scheduled live streams.

Requirements

• Excellent written English with the ability to communicate simply and friendly.
• C1 English level or higher.
• Proven Customer Support experience is a must.
• Strong contextual awareness to know when a short reply is enough and when a question should be forwarded to Vira.
• High emotional resilience to handle negativity calmly without entering into arguments.
• Strong attention to detail to ensure no important messages are missed among a high volume of comments.
• High responsibility regarding schedules and availability during planned live streams.
• Good understanding of YouTube, including the basic logic of comments and live chats.
• Ability to adhere to the specified Tone of Voice and moderation rules.

What We Offer

• Fully remote work format.
• Focus on a single YouTube project with a clear area of responsibility.
• Clear guidelines for moderation and audience communication.
• Support and guidance during onboarding.
• Work with an active audience and a project that keeps growing.
• An opportunity to influence how comfortable and vibrant the channel's community will be.
  
  If you love YouTube, care about people, and know how to maintain order in the comments independently, we’ll be glad to meet you! ☺️