Jobs at Djinni

We invite a QA Automation Engineer to join our team for long-term cooperation. Gransoft develop an international health insurance portal. Our project has become especially important at this time.

Office Location: Uzhhorod or Gdansk

Requirements:

— 3+ years of experience in test automation 

— Experience with test automation using Java or Kotlin

— Experience in UI, API, load, regression testing for web and mobile applications

— Experience with end-to-end QA processes: strategy planning, case design, manual and automated testing, defect management, regression testing, release coordination 

— Advanced database testing using SQL (data validation, joins, complex queries)

— Experience with Jira, IDEA  and Bitbucket/Git

— Good written and spoken English

— Strong analytical skills, attention to detail, and ability to work effectively in a team

— Responsible attitude to the tasks and deadlines

— Work from office only.

We offer:

— Interesting and challenging project

— Creative and friendly atmosphere

— Our company policy is to welcome your ideas and suggestions

— An international team of experienced QA automation engineers

— Paid vacations and days off during national holidays

— Flexible work schedule

— 8-hour workday

— Office in Uzhhorod or Gdansk

— Paid English language courses

— The company provides relocation support and, if needed, assists with the moving process and finding accommodation.

More details could be given during an interview.

Please include your Telegram username in CV.
 

Join the Wix security team as a SOC Analyst and help protect our global platform. This role focuses on incident analysis, threat hunting, and security automation within our large-scale, hybrid-cloud environment. You'll work alongside security experts to defend against modern threats.

Key Responsibilities

• Incident Management: Manage the full incident lifecycle from detection to resolution.
• Security Automation: Build and maintain SOAR playbooks to reduce manual work and improve detection.
• Threat Hunting: Proactively hunt for threats across our networks and endpoints using a hypothesis-driven approach.
• Team Collaboration: Partner with Incident Response and Engineering to enhance our security posture.

Qualifications

• 1+ years of experience in the cyber security field (e.g., SOC, incident response, or similar security roles).
• Hands-on expertise with modern security tools like SIEM, EDR, and SOAR.
• Strong investigative skills with a deep understanding of core cybersecurity concepts.
• Experience securing complex hybrid-cloud environments (AWS, GCP, or Azure).
• Excellent analytical and communication skills.
• Willingness to cover occasional off-hours shifts as part of our 24/7 follow-the-sun team.
• Relevant security certifications (e.g., GIAC, HTB CDSA, THM SAL) are a plus.

Sii Ukraine is a subsidiary of Sii Poland — the leader in IT, engineering, and consultancy services with over 7500 IT experts in Poland and more than 250 prestigious customers. We are looking for ambitious and top-quality professionals to join our project teams.

As a Senior Java Developer, you will join an exciting long‑term project for one of our clients, a leading global provider of technology solutions in the online trading domain. The main focus of the project is the development and enhancement of Price Alerts functionality, enabling users to receive real-time notifications when financial instruments reach predefined price levels.

The role involves working on a high-performance, distributed system that integrates APIs, real-time market data, and frontend applications within a unified platform. Due to the financial and time-sensitive nature of the product, reliability, scalability, and performance are critical.

Responsibilities:

• Design, develop, and maintain backend services and microservices supporting Price Alerts functionality
• Deliver scalable, maintainable solutions following clean architecture principles
• Build secure and reliable APIs to support system functionality and integrations
• Integrate with internal and external services and support asynchronous communication patterns
• Handle data processing, transformation, and integration across multiple sources
• Ensure high performance, reliability, and fault tolerance in a high-load, real-time environment
• Collaborate closely with cross-functional teams including frontend, QA, architects, and stakeholders
• Write and maintain automated and acceptance tests to ensure solution quality
• Participate in code reviews, technical design discussions, and continuous improvement initiatives
• Document solutions and contribute to knowledge sharing within the teamKey Requirements:

Key Requirements:

• 5+ years of experience as a Java Backend / Software Engineer
• Expert-level knowledge of Java 17+ and Spring Boot 3.x
• Hands-on experience with Hexagonal architecture (mandatory)
• Strong expertise in Spring Security, OAuth2, JWT (JWKS)
• Experience with Feign, Resilience4j, and AMQ messaging systems
• Proficiency in XML processing and JAXB marshalling
• Solid testing experience with JUnit 5 and Mockito
• Strong understanding of microservices, distributed systems, and high-availability architectures
• Experience in high-load, real-time environments (finance/trading is a plus)
• Strong analytical, problem-solving, and collaboration skills
• Fluency in English
• Tax residence in Ukraine is required

• Luxoft, a DXC Technology Company, is a digital transformation services and software engineering firm providing bespoke IT solutions that drive business change. In financial services we deliver complex projects with highly skilled engineering talents. If you would like to help us build engineering solutions that make difference for our global financial industry clients, this may be your opportunity. We are looking for C# engineers with experience in scalable system designs, to join the team developing a firm-wide Risk platform for our client US multinational investment bank. Working in this project will let you:
  - learn more about financial markets, products and risks.
  - verify and grow your skills in global diverse team.
   

• Responsibilities:

  - Design and develop software components for Equity Risk Platform built on C# and C++
  - Coordinate efforts with local developers and wider global team.
  - Do scalability and performance optimizations.
  - Manage the software development life cycle, from planning and prioritizing to testing and release.
  - Review, test and debug team members' code
  - Document development phases
  - Identify and analyze user requirements.
  - Selection of the most suitable solutions for creating a product
  - Compliance with deadlines
   

• Mandatory Skills Description:

  - 4+ years of hands-on experience using .Net technology stack and providing high-quality solutions.
  - Solid core .Net, multithreading, concurrency, design patterns.
  - Experience with SQL
  - Ability to apply modern security protocols and best practices.
  - Good delegation and time management skills
  - Problem-solving abilities
  - The ability to prove their point of view to the customer.
  - Excellent communication skills

About the Company
We are hiring on behalf of our partner company, a fast-growing e-commerce platform connecting retail and wholesale buyers with suppliers globally. The company is focused on scaling its B2B operations and expanding its international partner network.
 

Responsibilities

• Identify and acquire new B2B clients (wholesale buyers)
• Manage and develop inbound (warm) leads
• Conduct outbound prospecting and build new partnerships
• Source and engage with suppliers (supply side)
• Analyze market trends and identify growth opportunities
• Build and maintain long-term client relationships
• Collaborate with internal teams (marketing, analytics, product, development)
• Participate in industry events and conferences
  
  Requirements
• English level: C1 or higher
• Russian: conversational level
• Previous experience in sales or business development is a plus
• Understanding of e-commerce or online business is preferred
• Strong communication and negotiation skills
• Proactive mindset and result-oriented approach
• High motivation to earn and grow
• Willingness to learn and develop in fintech / e-commerce
  
  What the Company Offers
• Performance-based bonus system with no cap
• Flexible working schedule
• Fast career growth opportunities
• Work in an international team

We are looking for a Senior Business Development Manager who will take ownership of revenue generation from the moment a qualified lead enters the pipeline through to deal closure and contract signing.

This role operates as a full-cycle sales owner (similar to an Account Executive) responsible for managing complex B2B sales processes in collaboration with the SDR, Presales, Delivery, and Marketing.

The ideal candidate combines strong consultative selling skills, strategic thinking, and the ability to navigate multi-stakeholder enterprise sales cycles.

In addition to cooperation with SDR-generated opportunities, this role also contributes to market expansion initiatives, including conference participation, outbound campaign validation hypotheses, and new ICP exploration.

What We Value in a New Master

• 5+ years in B2B technology sales (custom software development, AI, cloud, or digital transformation).
• Proven experience managing complex consultative sales cycles.
• Track record of closing mid-market or enterprise deals.
• Experience collaborating with technical teams (Presales / Engineering / Delivery) during solution design.
• Strong communication and negotiation skills.
• Experience working with international clients and distributed teams.

• Advanced English.

   

Nice to Have

• Experience selling custom AI development, AI solutions, Conversational AI as a strong plus.
• Familiarity with consultative sales approach.
• Experience working with SDR teams and outbound sales programs.

How You’ll Contribute

• Own the full sales cycle from first qualified call to contract signature (discovery, qualification, solution positioning, proposals).
• Manage opportunities across all pipeline stages and drive deal progression.
• Ensure alignment between client expectations and delivery capabilities.
• Build relationships with senior stakeholders and decision-makers, identify business needs, and lead negotiations.
• Collaborate with Presales and Delivery on solution validation, scoping, estimations, and proposal preparation.
• Generate pipeline through outbound prospecting and your own network, validate and create new opportunities.
• Maintain accurate CRM data, ensure clear next steps, and visibility across deals.
• Contribute to pipeline forecasting and revenue projections.
• Work closely with SDR and Marketing: support meeting-to-opportunity conversion, share feedback on messaging and ICP, contribute to outbound initiatives.
• Represent the company at industry events and convert connections into qualified opportunities.

Hi there!

Softsich is a fast-growing international technology company that develops scalable B2B digital platforms. We are currently looking for a Product Manager who’s ready to grow with us and shape high-load, data-driven solutions used by international partners.

If you are systematic and focused on business impact, this role is for you.

Responsibilities:

• Managing the product area: roadmap, prioritization, backlog management using frameworks (RICE / ICE / WSJF).
• Analyzing key retention metrics and identifying growth opportunities.
• Formulating product hypotheses based on data: segmentation, behavioral cohort analysis, and funnel analysis for deposits and actions.
• Working with content: selecting and prioritizing new providers and titles, A/B testing of lobby, categories, recommendation blocks, and personalization of content delivery.
• Preparing technical requirements for development, design, and CRM teams; task acceptance; release quality control.
• Managing bonus economics: cost/benefit modeling and defending initiatives before stakeholders.
• Conducting competitive analysis: monitoring bonus offers and retention features in target markets.

Requirements:

• 2–3+ years of experience as a Product Manager / Product Owner, including at least 1 year in Retention, Bonuses, Games, CRM, or VIP-related areas.
• Understanding of key metrics and their relationships.
• Hands-on experience in hypothesis generation and validation: ability to define problems, hypotheses, success metrics, and testing plans.
• Strong data skills: confident use of BI tools (Tableau / Power BI).
• Understanding of bonus engine architecture and constraints (bonus types, requirements, contribution rates, and fraud/abuse prevention).
• Experience working with Agile / Scrum, proficiency in Jira, Confluence, Figma (at the level of reading designs).
• English level: Intermediate (B1+) for working with documentation, providers, and international teams.

Nice to have:

• Experience with CRM platforms (Smartico, Customer.io) and understanding of trigger-based communications.
• Experience with direct integration with content providers and understanding of their bonus tools (Bonus Buy, Tournaments API).
• Experience with gamification platforms and mechanics (missions, levels, achievements, leaderboards).
• Understanding of working in regulated markets and related bonus limitations.
• Experience building VIP / Loyalty programs from scratch or significantly improving them.

What we offer:
– Flexible schedule and remote format or offices in Warsaw/Kyiv — you choose.
– 20 paid vacation days, sick leaves, and health insurance (UA/PL-based, other locations in progress).
– A supportive, friendly team where knowledge-sharing is part of the culture.
– Coverage for professional events and learning.
– Birthday greetings, team buildings, and warm human connection beyond work.
– Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

 Send over your CV now — we’d love to get to know you better!

We are launching a new, standalone direction focused on affiliate lead generation and partner networking. This is not a classic Affiliate Manager role. The position is centered around first contact, relationship-building, and lead generation, with strong emphasis on personal presentation, communication skills, and networking ability.

The Affiliate Lead Generator represents the company at international events, online platforms, and in direct communication with potential partners.

HOW YOU WILL MAKE AN IMPACT

• Generate a steady flow of new affiliate leads
• Establish first contact with potential partners (online and offline)
• Warm up and pre-qualify partners before handoff to the Affiliate team
• Actively communicate with affiliates via messengers, social platforms, and email
• Attend international industry events (e.g. Sigma, SBC, etc.) and participate in live networking
• Represent the company in a professional, confident, and engaging manner

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Well-groomed, presentable, modern appearance
• Confident and comfortable in public and online communication
• Strong interpersonal and communication skill
• Ability to build rapport quickly and naturally
• Comfortable with networking, live conversations, and follow-up messaging
• Good conversational English (spoken communication is essential)
• Willingness and availability to travel internationally

HOW WE WILL KEEP YOU SMILING

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We’re looking for experienced an Affiliate Manager to join our team! In this role, you’ll be at the heart of our partner program, building relationships and driving success for our affiliates and the company alike.

Are you ready to elevate your career in an innovative and dynamic environment that values growth and collaboration? If you’re eager to make an impact and develop your skills alongside a passionate team, we’d love to hear you! Join us, and let’s take your career to the next level together.

HOW YOU WILL MAKE AN IMPACT

• Develop and present tailored partnership proposals, effectively negotiating terms to build mutually beneficial agreements with new and existing affiliates.
• Guide and support partners through every stage of the partnership, ensuring a seamless experience and fostering strong, long-term relationships.
• Drive retention and motivation among existing partners by creating customized offers for different partner segments, and implementing a loyalty system for high-potential affiliates.
• Monitor and ensure the quality and compliance of affiliate-posted materials, upholding brand standards and message consistency.
• Analyze partner traffic to establish a comprehensive reporting system, leveraging insights to optimize strategy and drive improvements in key performance indicators (KPIs).
• Analyze key performance metrics (ROI, LTV, NGR, GGR, ARPU, ROAS, etc.) and implement strategies to improve their efficiency and overall profitability.
• Increase customer acquisition by driving higher traffic flow from partner sites to our products. Achieve and exceed KPIs related to acquiring new clients and partners, setting the bar for growth and performance.
• Use CRM tools to accurately track, maintain, and manage all partner contacts, ensuring up-to-date records and efficient communication.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Minimum of 1,5 years of proven experience in affiliate marketing within the iGaming and Betting industry.
• Upper-intermediate or higher proficiency in English.
• Strong analytical skills to evaluate and optimize traffic funnels, identifying the most effective paths to conversion.
• Proficiency in creating clear and detailed technical tasks for developers and designers.
• Excellent organizational and time management abilities to handle multiple partners and projects effectively.
• Your soft skills, as well as negotiation skills, should be top-notch.
• You are available to travel and attend the conferences.

HOW WE WILL KEEP YOU SMILING

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

Emerise Group is a dynamic, product-driven company operating in the iGaming industry, focused on building high-impact solutions that fuel innovation and deliver outstanding user experiences across the entertainment ecosystem. The team is now looking for an Affiliate Manager who combines strong commercial thinking with a deep understanding of performance marketing and knows how to build, scale, and optimize affiliate partnerships that drive high-quality traffic and measurable business growth.
 

Requirements:

• 2+ years of experience as Affiliate Marketing Manager within the Soft2Bet brand.
• Hands-on experience with SEO and PPC traffic sources.
• Experience working with Tier 1 GEOs.
• Strong understanding of traffic analysis, key Soft2Bet KPIs, commission models, and operational workflows.
• Own database of affiliate partners and industry contacts.

Desired / Preferred Skills:

• Experience working with Affilka and SoftSwiss brands.
• Proficiency with tools such as Ahrefs, Humble, and SimilarWeb
• English level: B2–C1.
• Willingness and ability to attend international conferences.
• Ukrainian language proficiency.

Expected Duties / Responsibilities:

• Work with partners within Affilka software partnership programs across Soft2Bet / SoftSwiss brands in Tier 1 GEOs.
• Acquire new partners for partnership programs, negotiate deals, define terms and conditions, set commissions, and manage campaign structures.
• Retain and grow existing partners by monitoring traffic quality, optimizing campaigns, and scaling traffic volume.
• Develop and execute own business plan and KPIs, while contributing to the implementation of overall company KPIs and objectives.
• Monitor market trends, conduct market research, and generate new business ideas and innovations.
• Analyze SEO and PPC traffic performance and evaluate its value using tools such as Ahrefs, Humble, SEMrush, SimilarWeb, etc.
• Collaborate with cross-functional departments (Product, Retention, VIP, Content, Promo, SEO, Support, Anti-Fraud) to achieve company goals.
• Attend international conferences and industry events.
   

Selling Points:

• Remote-First Work Model: we offer a fully remote work environment, providing you with the flexibility to work from any location worldwide while maintaining high productivity and work-life balance.
• Growth-Oriented Environment: join a fast-growing business operating in a startup-driven environment with minimal bureaucracy. We value efficiency, ownership, and the ability to make decisions quickly.
• Opportunity to drive affiliate growth at scale: you will own and develop affiliate partnerships end-to-end, directly influencing traffic quality, conversions, and overall revenue performance.
• Collaborative and Transparent Culture: we foster a professional, respectful, and open working culture where teamwork, accountability, and clear communication are core values.

About Teramind

Teramind is the leading platform for user behavior analytics, serving multiple use cases from insider risk mitigation to business process optimization. With our comprehensive suite of solutions, organizations gain unprecedented visibility into user activities while enhancing security, optimizing productivity, and ensuring compliance. Trusted by Fortune 500 companies and businesses of all sizes across industries, our innovative platform helps organizations protect sensitive data, maximize workforce performance, and create safer, more efficient digital workplaces. Through real-time monitoring and advanced analytics, we enable businesses to safeguard their most sensitive information while optimizing employee productivity in both in-office and remote work environments.

About the Role

Are you ready to:

• Dare to gain control over everything a user is doing on a Windows/Mac/Linux? 
• And consume negligible hardware resources for that ability.
• Don’t forget to build a cloud infrastructure for 200k+ endpoints, and it grows fast. With multiple on-prems of similar scale. 
• Add OCR, analytics, integrations with 3rd-parties, watermarks, etc - you get the idea about the tech stack. 
• You will be proud of the throughput you made sure the servers maintain, DLP algos, techniques of self-diagnostics that prevent crashes, play with MitM, creative workarounds for seemingly impossible tasks. 

Responsibilities:

• Create state of the art engineering solutions, mostly (but not limited to) data protection
• Work with minimal supervision
• Bring any tech that gets the job done. You love AI? - We know how to empower you.

You are encouraged to

• suggest the best way to implement business requirements - your opinion matters!
• propose features that product should have   - your ideas are valuable!
• improve existing architecture and legacy code    - we do refactor!
• Enhance software delivery and quality throughout SDLC   - we are not biased and hence work effectively!

We cherish if you can

• Manage any issues that may arise and drive solutions
• Collaborate with Support engineers to analyze and troubleshoot software problems
• Perform thorough unit testing

Requirements:

• Brilliant minds only
• 5+ yrs experience with C++11 or newer
• Client-server application development experience
• Understanding design principles behind scalable applications
• Desire to learn and generate ideas
• Good spoken and written English

Nice to have

• Knowledge of cybersecurity best practices
• Experience in Windows system development (WinApi), MacOS development (not mobile)
• Familiarity with cloud platforms such as AWS and Azure
• Experience working with ClickHouse

Why Teramind?

• strive to create awesome products
• know how to appreciate results and efforts
• unlimited opportunities for tech growth
• various opportunities for carrier growth
• Full remote
• OpenSource contributions. We solved bugs for Qt, Ubuntu
• Requests, work on problems with Apple, Sophos 

Benefits

This is a remote job. Work from anywhere! We’ve been thriving as a fully-remote team since 2014. To us, remote work means flexibility and having truly diverse, global teams.

Additionally:

• Collaboration with a forward-thinking team where new ideas come to life, experience is valued, and talent is incubated.

• Competitive salary

• Career growth opportunities

• Flexible paid time off

• Laptop reimbursement

• Ongoing training and development opportunities

About our recruitment process

We don’t expect a perfect fit for every requirement we’ve outlined. If you can see yourself contributing to the team, we want to hear your story. You can expect up to 3 interviews. In some scenarios, we’re able to streamline the process to have minimal rounds. Director-level roles and above should expect a more thorough process, with multiple rounds of interviews.

All roles require reference and background checks

Teramind is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, or veteran status.

TJHelpers is committed to developing strong engineering teams through mentorship, real project experience, and our “Helpers as a Service” model. We provide structured growth, hands-on practice, and a supportive environment where engineers can evolve quickly and meaningfully.

We are looking for a Java Developer to join our backend team in our Odesa office, located in the Primorskyi District.

You will contribute to building scalable, high-performance, and reliable microservices for modern products across fintech, AI, telecom, healthcare, and other high-load domains.

Responsibilities

• Design, develop, and maintain scalable backend microservices and APIs.
• Write clean, efficient, and well-tested code using Java (17/21) and Spring Boot.
• Work with event-driven architectures using tools like Kafka or RabbitMQ.
• Integrate with internal and external REST/GraphQL services.
• Collaborate closely with DevOps, QA, and product teams to deliver high-quality features.
• Participate in code reviews and help establish engineering best practices.
• Optimize backend systems for performance, reliability, and cost efficiency.

• Investigate and resolve production issues, contributing to CI/CD and observability improvements.

   

Requirements

• Strong knowledge of Java and hands-on experience with Spring Boot / Spring Cloud.
• Experience building REST APIs, microservices, and integrations.
• Solid understanding of relational databases (PostgreSQL/MySQL) and ORM frameworks (Hibernate/JPA).
• Familiarity with Docker, containerization, and CI/CD pipelines.
• Knowledge of software architecture principles: microservices, event-driven systems, clean architecture.
• Experience with Git, unit testing (JUnit), and debugging/profiling tools.

• Good problem-solving skills and ability to work in a fast-paced environment.

   

Nice to Have

• Experience with cloud platforms (AWS, GCP, Azure).
• Knowledge of Kafka, Redis, Elasticsearch, or GraphQL.
• Experience with Kubernetes, Helm, or Terraform.
• Understanding of caching strategies, messaging patterns, and high-load system design.
• Experience with performance tuning, monitoring (Prometheus/Grafana), and observability tools (ELK).

• Familiarity with ML/AI integrations or data pipelines.

   

We Offer

• Real-world projects in fintech, AI, telecom, and automation industries.
• Mentorship from senior engineers, tech leads, and architects.
• Personal development plan and a clear path toward Senior Java Engineer or Backend Architect roles.
• Access to internal workshops, best practices, and structured feedback.
• A collaborative engineering culture focused on transparency and continuous improvement.
• Long-term projects, flexible schedule, and a remote-friendly work environment.

We are looking for a highly skilled, client-focused Account Manager to oversee and expand relationships within their own VIP base. In this role, you will manage your own dedicated VIP portfolio, focusing on cultivating loyalty and long-term engagement with the same high-value clients. This position demands a strong mix of personalized customer engagement, data-driven insights, and strategic account growth. The successful candidate will be proactive, analytical, and capable of delivering tailored experiences that strengthen loyalty, enhance satisfaction, and drive consistent revenue growth.

HOW YOU WILL MAKE AN IMPACT

• VIP Relationship Management: Manage a dedicated portfolio of VIP clients, maintaining daily communication and building long-term loyalty by consistently engaging with the same high-value clients from your personal base.
• Multi-Channel Communication: Maintain regular contact with clients through emails, phone calls, and messengers, adapting tone and strategy to suit customers’ needs.
• Data & Metrics: Analyze client behavior and key metrics to identify opportunities for growth, retention, and reactivation.
• Upsell Strategy Development: Create and execute tailored upselling strategies to maximize clients’ value and increase revenue.
• Reporting: Prepare detailed reports on account performance, trends, and campaign outcomes.
• Cross-Department Collaboration: Work closely with other teams to coordinate strategies and deliver seamless customer experiences.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Previous experience in account management, customer relations, or sales (iGaming or betting industry experience is a plus).
• Strong communication skills, both written and verbal, with the ability to adapt across different channels.
• Analytical mindset with proficiency in working with KPIs, reports, and CRM systems.
• Target-driven with proven ability to implement upselling or cross-selling strategies.
• Fluency in English.

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.

We are looking for an experienced Quality Control (QC) Team Lead to manage and elevate the performance of our QC department. This role is crucial for ensuring the accuracy, fairness, and consistency of all evaluation and calibration processes across the Support organization.

The ideal candidate is a strong leader with excellent analytical skills, a deep understanding of quality assurance principles, and the ability to mentor and develop a high-performing team.

HOW YOU WILL MAKE AN IMPACT

1. Team Management & Development

• Lead the daily operations of the QC team, ensuring balanced workload distribution across QC Managers and Specialists.
• Support team members in reaching individual and departmental goals.
• Conduct regular 1:1 meetings, provide feedback, and perform performance evaluations.

2. Quality Assurance Coordination

• Oversee QC sample coverage across all Support teams.
• Ensure monthly KPIs are achieved (e.g., 10% coverage of total Support volume).
• Track the number of evaluated chats and maintain data accuracy in QC reports.

3. Calibration & Consistency

• Conduct regular calibration sessions to ensure alignment between team members.
• Review QC Managers’ scoring to maintain consistency and minimize evaluation deviations.

4. Training & Knowledge Base Development

• Plan and deliver training for QC Managers and Support Team Leads to improve QC and coaching skills.
• Collaborate with the L&D department to identify knowledge gaps, recurring issues, and training priorities.

5. Dispute Resolution Oversight

• Supervise and review evaluation-related disputes between agents and QC Managers.
• Ensure fair, transparent, and consistent resolution processes.
• Report dispute trends and accuracy insights to the Head of CS.

6. Reporting & Analytics

• Prepare weekly and monthly QC performance reports, including coverage, consistency, and key trends.
• Analyze recurring mistakes and recommend process improvements.

7. Process & Documentation Management

• Create and update QC guidelines, evaluation rubrics, calibration standards, and internal documentation.
• Work closely with the Head of CS and Supervisors on workflow and process optimization.

8. Tool Integration & Automation

• Research, test, and implement AI-driven and automation tools to boost QC speed, accuracy, and efficiency.
• Ensure smooth tool adoption and provide training for the QC team.
• Monitor tool performance and gather feedback for continuous improvement.

9. Cross-Department Collaboration

• Serve as the primary communication link between QC, Support Team Leads, and L&D.
• Share QC insights to support coaching quality, process enhancement, and agent development.

10. Onboarding Support (Optional)

• Assist in onboarding new QC team members and ensure they fully understand QC standards and workflows.

11. Performance Review & KPI Tracking

• Monitor individual and team QC KPIs (coverage, consistency, training completion, calibration).
• Present results to management on a quarterly basis and propose improvement plans.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 2+ years of experience in Quality Control, Customer Support QA, or a similar role.
• Proven leadership experience (Team Lead, Senior QC, or similar).
• Strong analytical skills and attention to detail.
• Excellent communication and feedback-giving abilities.
• Experience with QA tools, scorecards, calibration processes, and reporting.
• Ability to manage multiple priorities in a fast-paced environment.

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We’re looking for a strong  Middle SEO Specialist who can launch review websites in the iGaming niche. We need someone who doesn’t wait for step-by-step instructions, but can plan and manage the project end-to-end — from site structure and keyword research to content planning and link building. Mandatory requirement: proven experience launching review websites from scratch (iGaming / betting / casino / finance / similar) targeting Tier 1/2 GEOs.

HOW YOU WILL MAKE AN IMPACT:

• End-to-end creation of review websites: niche research, competitor analysis, SEO strategy.
• Keyword research and clustering, building site structure and semantic architecture.
• Creating detailed content briefs.
• Managing content production: quality control, SEO optimization, and matching search intent.
• On-page/Technical SEO
• Planning and managing link building (internal/external strategies, outreach).
• Working with Google Search Console / GA4 / Ahrefs / Semrush / Screaming Frog.
• Performance analysis and improving key metrics: traffic, rankings, conversions.
• Testing and implementing SEO hypotheses: structure, content, SERP features, EEAT.
• Contributing to scaling a network of sites (if the project succeeds).

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

• 2+ years of hands-on SEO experience.
• Proven experience launching review sites from scratch where you were a key contributor.
• Experience working with Tier 1/2 GEOs.
• Strong knowledge of both On-page and Technical SEO.
• Ability to build strategy and deliver results independently (without micromanagement).
• Hands-on experience with Ahrefs/Semrush, Screaming Frog, GSC, and GA4.
• Solid understanding of EEAT principles, branded search, and trust signals.

HOW WE WILL KEEP YOU SMILING:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)