Jobs at Djinni

Some roles let you pick one platform. This one lets you own them all.

Massive is a fast-growing proxy and AI data infrastructure company. Our Monetization SDK powers millions of users across desktop, mobile, and smart TV — and we're looking for a Senior SDK Engineer to own it.

This isn't a ticket-driven maintenance role. You'll make real architectural decisions, ship across four platforms, and directly impact how millions of users experience our core product. Small team, high ownership, no layers between you and the work that matters.

Responsibilities

✔ Maintain and enhance our existing SDKs across Android/FireOS (Kotlin), Tizen/WebOS (JavaScript), Windows (C++), and iOS (Swift).

✔ Develop new features and capabilities based on business requirements and partner feedback.

✔ Collaborate with backend, infrastructure, and product teams to improve SDK performance, reliability, and user experience.

✔ Research and implement optimizations to minimize resource consumption while maximizing efficiency.

✔ Design and implement robust testing strategies for multi-platform SDK releases.

✔ Create and maintain comprehensive documentation for internal teams and external partners.

✔ Investigate and resolve complex platform-specific issues across different operating systems and devices.

✔ Drive architectural decisions for SDK design patterns and cross-platform compatibility.

Requirements

✔ 4+ years of experience in software engineering with a focus on SDK or library development.

✔ Proficiency in at least one primary language: Kotlin (strongly preferred), JavaScript, or C++ — with willingness to learn others.

✔ Experience with mobile and/or TV platform development.

✔ Strong understanding of memory management, threading, and performance optimization across platforms.

✔ Experience with SDK distribution mechanisms (package managers, build systems, dependency management).

✔ Strong debugging and troubleshooting skills across multiple environments.

✔ Self-directed and comfortable working in a fast-paced startup environment.

Why join Massive?

Fully Remote

You work best when you work where you want. We support a fully remote team so you can live and work where is best for you.

Work from Home Stipend

Being a fully remote team, we want to ensure your home office is comfortable. We provide a $500 WFH stipend to get your space upgraded!

Unlimited Vacation

Take the time you need: relax, rest and recover! We want our team working at their best so take the days you need.

Health Insurance

Our team is our most valuable resource so we do our part in helping cover health insurance for all team members. We offer different benefits based on if you are located in the USA or International.

Health & Wellness Benefit

We care about your well-being. Every team member receives $50 per month toward health and wellness, whether it's for fitness, mindfulness, or self-care.

Continuous Learning

We believe in always growing. That's why we provide $50 per month toward education — online courses, books, or workshops to keep your skills sharp.

Access to Cutting-Edge Tools

As part of our mission, you'll have access to the latest AI and technology tools, helping you stay ahead and do your best work.

Ready to Apply?

Let’s connect and discuss the details!

An international IT holding with 11+ years in the market and a team of 390+ employees is scaling its Media Buying division and is looking for a Team Lead Media Buyer to take responsibility for PnL, the team, and the systematic growth of the department.
 

🔥 Responsibilities:

• Manage a team of buyers (3+ people): task setting, KPI control, and team development
• Launch and scale Facebook campaigns across Tier 1–3 GEO
• Take full responsibility for performance and PnL of the department
• Work with budgets of $300K – $1M+ per month
• Build processes: KPIs, reporting, workflows, onboarding, and training of new buyers
• Optimize key metrics: ROI, CR, CTR, CPM, CPA, LTV
• Scale profitable campaigns and implement new strategies
• Collaborate with creative, analytics, and product teams
   

✅ Required experience:

• 1–2+ years in a similar role
• Managing monthly budgets of $300K – $1M+
• Experience managing a team of buyers (3+ people)
• Deep expertise in Facebook Ads
• Experience in iGaming / Gambling verticals
• Understanding unit economics and the impact of traffic on retention and LTV
   

Benefits:

⭐ Time Off & Recovery: 20 working days of fully paid annual leave, fully paid sick leave, and public holidays off according to company policy.

⭐ Health & Wellness: A flexible Benefits cafeteria that allows you to choose the perks that fit you best, with options including medical support, regular check-ups, mental health services, or gym access.

⭐ Education & Development: Internal and external training, industry events, language courses, and professional service subscriptions.

⭐ Workspace & Tech: All necessary corporate equipment provided, the flexibility to work fully remotely, and premium digital tools to enhance performance (e.g., AI tools, ChatGPT Plus).

⭐  Work Environment & Perks: Holiday bonuses, gifts for special occasions, paid business trips, and team events.

Position Overview

This role is focused on converting incoming leads into paying customers.

You will answer inbound calls, follow up on web inquiries, respond to emails and text messages, qualify prospects, build trust, overcome objections, and schedule estimates for our sales team.

The ideal candidate is confident on the phone, persuasive, customer-focused, and driven by results.

Key Responsibilities

Sales & Lead Conversion

• Answer inbound sales calls.
• Convert incoming leads into scheduled appointments.
• Follow up with unsold estimates and pending proposals.
• Build rapport and trust with prospective customers.
• Identify customer needs and recommend appropriate services.
• Explain company processes, warranties, and service options.
• Consistently achieve monthly sales goals.

Lead Management

• Respond to all new inquiries within 5 minutes.
• Qualify leads and gather project information.
• Request photos, measurements, and project details.
• Maintain accurate records in CRM.
• Track all opportunities through the sales pipeline.

Customer Communication

• Handle phone calls, emails, text messages, and online inquiries.
• Keep customers informed throughout the sales process.
• Follow up on missed appointments and open estimates.
• Resolve customer concerns professionally.

Business Development

• Follow up with previous customers.
• Generate referral opportunities.
• Request online reviews after project completion.
• Build relationships with property managers, homeowners, contractors, architects, and business owners.

Requirements

Must Have

• Excellent spoken and written English.
• Strong sales and closing skills.
• Outstanding phone etiquette.
• Ability to build trust quickly.
• Strong negotiation skills.
• Self-motivated and goal-oriented.
• Experience using CRM systems.
• Reliable internet connection and quiet work environment if remote.

Preferred

• Experience in:
  • Home improvement sales
  • Window and door industry
  • Glass industry
  • Construction sales
  • Property management
  • HVAC, roofing, plumbing, or restoration sales
• Experience with:
  • GoHighLevel
  • Google Workspace

Keep IT operations seamless. Build structure. Drive automation.

Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms. We’re on the lookout for an experienced ITSM Engineer / System Administrator who’s ready to take ownership of our internal SaaS ecosystem, cloud services, and corporate network infrastructure.
This role is about building reliable internal IT processes, supporting cloud environments, managing access lifecycle, and driving automation across tools like Google Workspace, Atlassian, and Slack. If you enjoy bringing structure to IT operations and continuously improving systems — let’s talk.

Your key responsibilities will include:
– Managing user lifecycle and access control across corporate systems.
– Handling requests and incidents via HelpDesk.
– Providing remote technical support (AnyDesk, TeamViewer, etc.).
– Administering Google Workspace, Atlassian, Slack (configuration, integrations, automations).
– Supporting and managing cloud environments (AWS, GCP, DO).
– Supporting VPNs, firewalls, Wi-Fi networks, VLANs, routing.
– Managing DNS zones, domain configuration, SSL, and related troubleshooting.
– Configuring and monitoring networking devices (routers, switches, access points).
– Enforcing IT security best practices (least privilege, MFA, access audits).
– Maintaining inventory of IT hardware, services, subscriptions, and licenses.
– Building automations and integrations between internal services.
– Continuously improving IT operations processes.

It’s a match if you have:
– 2+ years of experience as an IT Administrator / ITSM Engineer / System Administrator.
– Strong knowledge of Google Workspace, Slack, and Atlassian administration.
– Experience with Jira Service Management (JSM) and remote support tools.
– Basic administration experience with AWS/GCP/DO.
– Solid understanding of networking: VPN, Firewalls, Wi-Fi, DNS management, VLAN, routing.
– Experience with asset management, licenses, and procurement processes.

Nice to have:
– Experience with automation in Slack and scripting (Bash/Python).
– Experience with MDM solutions.
– Experience with VDI solutions.
– Understanding of ISO27001 / SOC2 requirements.

What we offer:

– Flexible schedule and remote format or offices in Warsaw/Kyiv — you choose.
– 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
– A supportive, friendly team where knowledge-sharing is part of the culture.
– Coverage for professional events and learning.
– Birthday greetings, team buildings, and warm human connection beyond work.
– Zero joules of energy to the aggressor state, its affiliated businesses, or partners.
Let’s build stable, secure, and scalable IT infrastructure together.


 Send over your CV now — we’d love to get to know you better!
 

PwC is a global network of more than 370,000 professionals in 149 countries that turns challenges into opportunities. We create innovative solutions in audit, consulting, tax and technology, combining knowledge from all over the world.

PwC SDC Lviv, opened in 2018, is part of this global space. It is a place where technology is combined with team spirit, and ambitious ideas find their embodiment in real projects for Central and Eastern Europe.

What do we guarantee?

• Work format: Remote or in a comfortable office in Lviv - you choose.
• Development: Personal development plan, mentoring, English and Polish language courses.
• Stability: Official employment from day one, annual review of salary and career prospects.
• Corporate culture: Events that unite the team and a space where everyone can be themselves.

We are looking for a talented and experienced Cloud Engineer to join our growing team. As well as experience with cloud infrastructure, networking, and security, the Cloud Platform Engineer will be responsible for operating, monitoring, and maintaining our many Azure subscriptions and associated global applications. As a Cloud Platform Engineer with cloud architecture, you will work closely with other data professionals, software engineers, and business stakeholders to build, maintain and support efficient, scalable, and secure data pipelines. This role involves both engineering and operations, requiring comfort with project work and handling incident tickets as part of the team.

Responsibilities: 

• Design, build and maintain Azure based infrastructure with Terraform modules (IaaS and PaaS resources) as part of new projects or updates needed to production environments;
• Troubleshoot IaaS and PaaS issues raised via SNow incident and meet ticket closure SLA’s;
• Documentation and knowledge sharing: create and maintain environment diagrams, playbooks, runbooks, and best practice documents;
• Communicate with internal business partners including guidance on application design.

Qualifications:

• 2+ years of experience with Azure core services: Resource Manager, Virtual Machines/Scale Sets, Storage (Blob/Files), Networking (VNets, NSGs, Load Balancer, App Gateway, DNS, Private Link);
• 2+ year of experience in Windows or Linux administration, with strong problem-solving abilities;
• 2+ years of experience with Azure Kubernetes Service;
• 2+ years of experience with Terraform;
• Ability to work independently and initiate tasks without supervision and utilize strong interpersonal and organizational skills;
• Excellent problem-solving and analytical skills.

Policy statements:
https://www.pwc.com/ua/uk/about/privacy.html

PwC is a global network of more than 370,000 professionals in 149 countries that turns challenges into opportunities. We create innovative solutions in audit, consulting, tax and technology, combining knowledge from all over the world.

Join PwC's Data & AI team and help design and deliver the AI and machine learning solutions that drive real business impact. We're growing quickly due to a strong pipeline of client work, and we're hiring across multiple seniority levels — from junior to senior Data Scientists.

Python is the core skill we expect. Depending on your strengths, you may focus on machine learning, statistical modelling, NLP, computer vision, or GenAI. Many roles also include "full-solver" flexibility — contributing where needed, including experimentation, prototyping, deploying models, or working end-to-end on AI use cases using modern platforms (including Microsoft technologies where relevant).

What You'll Do:

• Build AI That Solves Real Problems: Design, develop, train, and evaluate machine learning and statistical models across a wide range of business challenges.
• Turn Messy Data Into Insights: Explore, analyse, and visualize complex datasets to uncover patterns that matter. Perform feature engineering, data preprocessing, and selection to maximize model performance.
• Push the Boundaries With GenAI & NLP: Design and implement solutions leveraging Large Language Models, Retrieval-Augmented Generation (RAG), and NLP techniques.
• Experiment Rigorously, Deploy Confidently: Collaborate with data engineers and platform teams to move models from notebook to production, monitor performance over time, and support continuous retraining and improvement.
• Work Directly With Clients: Collaborate with clients across Western Europe and the USA to understand their business challenges, frame problems as data science opportunities, and communicate findings clearly. 
• Stay Ahead of the Curve: Keep up with the latest in AI/ML research, emerging techniques, and new tools. 

Who We're Looking For:

• Programming Skills (Key Requirement): Strong programming skills in Python (e.g. scikit-learn, TensorFlow, PyTorch, pandas, NumPy, Hugging Face, LangChain). The ability to write clean, maintainable, and reproducible code is essential.
• Machine Learning: Demonstrated hands-on experience building, training, and evaluating ML models. Strong understanding of supervised and unsupervised learning techniques, model selection, hyperparameter tuning, and cross-validation.
• Statistics & Mathematics: Understanding of core statistical concepts, probability, and linear algebra.
• NLP & GenAI (Highly Valued): Experience with natural language processing, text analytics, large language models, prompt engineering, RAG architectures, or other GenAI techniques.
• Computer Vision (Nice to Have): Experience with image processing, object detection, visual reasoning, or satellite imagery analysis is an advantage.
• Data Handling: Proficiency in SQL and experience with data wrangling, cleaning, and transformation.
• Cloud & MLOps (Nice to Have): Experience with cloud platforms (preferably Azure: Databricks, Azure ML, Synapse) or similar services on AWS/GCP is an advantage.
• Professional Background: At least 2–3 years of professional experience in data science, machine learning, applied research, or similar analytical roles.
• Language Skills: English at B2 level or higher.

Policy statements:
https://www.pwc.com/ua/uk/about/privacy.html

Remoto | Español C1+ | Empresa Tecnológica de Producto

Estamos ayudando a nuestro socio, una empresa tecnológica de producto en crecimiento, a incorporar un/a Sales Manager para desarrollar el mercado español.

Esta no es una posición basada en ventas agresivas, guiones rígidos o prospección constante desde cero.

Buscamos una persona que disfrute trabajando con clientes, quiera desarrollarse en un entorno internacional y tenga interés en comprender un producto innovador y aportar valor real a los negocios.

Lo que valoramos

No buscamos simplemente un vendedor.

Buscamos a alguien que quiera entender las necesidades de los clientes, ayudarles a encontrar soluciones adecuadas y construir relaciones sólidas y duraderas.

¿Qué harás?

• Gestionar la comunicación con clientes del mercado español.
• Asesorar sobre las funcionalidades y posibilidades del producto.
• Trabajar con clientes existentes y fortalecer las relaciones comerciales.
• Reactivar clientes que han dejado de utilizar el servicio.
• Gestionar bases de datos de contactos ya preparadas.
• Realizar llamadas, reuniones online y seguimiento comercial.
• Mantener actualizada la información en el CRM.

• Compartir el feedback de los clientes con el equipo de producto para contribuir a su mejora continua.

   

¿A quién buscamos?

Nos encantará conocerte si:

• Tienes un nivel de español C1 o superior.
• Te comunicas con soltura y seguridad.
• Disfrutas creando relaciones de confianza con los clientes.
• Tienes experiencia en ventas, gestión de cuentas (Account Management) o atención al cliente / call center.
• Te gusta aprender, comprender nuevos productos y conocer el negocio de los clientes.

• Buscas crecer profesionalmente y asumir nuevos retos.

   

Valoraremos especialmente

• Haber vivido o residir actualmente en España.
• Experiencia trabajando con clientes B2B.

• Experiencia comercial o de gestión de clientes en mercados hispanohablantes.

   

Lo que es importante para el equipo

Valoramos personas que:

• Asumen responsabilidad sobre su trabajo.
• No tienen miedo de hacer preguntas.
• Disfrutan aprendiendo y mejorando constantemente.
• Están orientadas a resultados.
• Tratan a compañeros y clientes con respeto.

• Buscan construir relaciones a largo plazo y generar confianza.

   

¿Qué ofrece la empresa?

• Incorporación a una empresa tecnológica de producto.
• Participación en el crecimiento de un mercado internacional.
• Formación completa sobre el producto y acompañamiento por parte del equipo.
• Oportunidades reales de desarrollo profesional y crecimiento interno.
• Un entorno donde se valoran la confianza, la iniciativa y el aprendizaje continuo.
• Trabajo 100% remoto.

• Salario fijo competitivo + sistema de incentivos y bonificaciones.

   

¿Para quién es esta oportunidad?

Para una persona que quiera algo más que vender.

Alguien que quiera crecer junto al producto, al equipo y al desarrollo internacional de la compañía.

Si te interesa trabajar con el mercado español, comprender los retos de los clientes y construir una carrera dentro de una empresa tecnológica sólida y en expansión, estaremos encantados de conocerte.

Responsibilities

• Developing and maintaining Flutter applications across iOS, Android, and Web, with a strong focus on usability and guided user flows
• Implementing Progressive Web App (PWA) features, including offline capabilities, installability, and optimized asset loading
• Designing and maintaining scalable application architecture (state management, navigation, modularization, separation of concerns)
• Integrating dynamic content from headless CMS (Storyblok) and mapping it to native Flutter UI components
• Optimizing performance, especially for image-heavy flows (capture, preview, upload)
• Integrating frontend applications with backend services (APIs, Azure SQL, MongoDB)
• Contributing to CI/CD pipelines using Azure DevOps for mobile and web delivery
• Participating in code reviews and supporting engineering best practices

Requirements

• 3+ years of commercial experience with Flutter and strong knowledge of Dart (including async programming, Streams, RxDart)
• Proven experience with Flutter Web and Progressive Web Apps (PWA), including offline support and browser APIs (camera, geolocation)
• Experience working with headless CMS platforms (preferably Storyblok) and dynamic UI rendering in Flutter
• Solid understanding of application architecture patterns and state management (e.g., Bloc, Riverpod, Provider)
• Experience integrating applications with backend services (REST APIs, Azure SQL, MongoDB)
• Hands-on experience with CI/CD pipelines (preferably Azure DevOps)
• Strong problem-solving skills and ability to work independently in a product-oriented team
• Good communication skills and experience working in cross-functional teams

Nice to have

• Experience building image-heavy PWA applications
• Experience with .NET-based backend environments

EasySoftGroup helps companies hire strong specialists for tech and non-tech roles.
We work with difficult positions and find candidates in different countries.
We support companies at different stages of growth.

About the role:
 

We are looking for a person who will manage social media content and support brand growth through LinkedIn and Threads.

This role is for a person who can work independently, create ideas, and take responsibility for results.

Who we are looking for:

 

• 4+ years of experience in content marketing, SMM, or similar roles;
• Strong experience with LinkedIn (must have);
• Threads experience is a big plus;
• High level experience with AI tools (ChatGPT, AI design tools, etc.);
• Experience working with content systems, guidelines, and brand voice;
• Strong love for marketing and content;
• High ambition to grow in the profession;
• Experience in analytics and dashboards is a plus;
• Agency experience is a plus.

What you'll do:

 

• Manage LinkedIn and Threads accounts;
• Write posts and create content for social media;
• Generate visuals using AI tools;
• Help a junior copywriter with daily tasks and content quality;
• Work with analytics dashboards and track content performance;
• Follow and improve content guidelines, tone of voice, and content matrix.

Why work with us?

 

• Fully remote work;
• Flexible working hours to adapt to your work-life ratio;
• Paid days off and sick leaves;
• A great chance to build something meaningful.

Interested? Send Your CV!

Location: US 
Project Duration: June 8, 2026 – July 24, 2026
В2В Contract
 

🎯 Key Responsibilities

• Solution Design & Configuration: Design and configure customized Salesforce solutions using both declarative tools and programmatic development.
• Custom Development: Develop custom applications using Apex, Lightning Web Components (LWC), JavaScript, and HTML/CSS to meet complex requirements.
• Release Management: Manage the full system release schedule and rollout process for assigned applications and projects.
• Platform Optimization: Research Salesforce capabilities to provide gap analyses and recommend features that improve organizational effectiveness.
• Integrations: Lead the integration of Salesforce with third-party systems and AppExchange products to create a unified digital ecosystem.
• Documentation: Author and maintain comprehensive system configuration documentation to ensure long-term scalability and support.
• Technical Leadership: Partner with distributed delivery teams as a technical lead to drive best practices in automation and process improvement.
   

📋 Qualifications & Skills

• Experience: 5 years of total Salesforce experience with a strong focus on technical consulting and solution design.
• LWC: 2+ years of hands-on experience developing with Lightning Web Components.
• Certifications: Possession of at least 4 Salesforce certifications, demonstrating deep platform expertise.
• Development Skills: Proficiency in Salesforce development including Apex Classes, Triggers, Web Services, and Aura Components.
• Data Tools: Proven experience using data tools such as Data Loader and DemandTools for complex migration and integration tasks.
• Leadership: Strong background in lead roles, such as Lead Developer or Technical Lead, within distributed delivery models.
• Architecture: Solid understanding of software architecture principles, including object-oriented design and modularity.
• Communication: Excellent technical writing skills and the ability to translate complex application logic into clear documentation.

❗️ Critical Requirements❗️

• Must have end-to-end Marketing Cloud and SF Data Cloud experience.
   

Don't hesitate to reach out with any questions. I'd be happy to assist.

About EVIQO

EVIQO Technologies is a fast-growing product company in the EV charging industry focused on the U.S. market.

We design and manufacture reliable residential EV chargers and are building an ecosystem of products that make EV charging simple, safe, and accessible. Our products have been featured in Forbes, The New York Times, Car and Driver, ZDNET, and other leading media outlets.

We are currently looking for a Business Development & Partnerships Specialist who will be responsible for growing our partner sales channel and building long-term strategic partnerships.

About the Role

We are looking for a proactive professional with strong communication, relationship-building, and analytical skills who can identify new partnership opportunities, grow existing relationships, and create new revenue streams for the business.

This is not a role for someone who simply manages existing partners.

We are looking for someone with an entrepreneurial mindset who can independently identify opportunities, negotiate partnerships, analyze performance, and make data-driven decisions.

You will be responsible for continuously expanding our partner network, testing new partnership models, identifying growth opportunities, and building a sustainable customer acquisition channel through strategic partnerships.

What You'll Do

• Identify, engage, and onboard new partners to promote and sell EVIQO products.
• Proactively reach out to potential partners through various communication channels.
• Develop and strengthen relationships with existing partners to maximize performance.
• Negotiate commercial terms and partnership agreements.
• Design, launch, and test new partnership models and initiatives.
• Analyze partnership performance, commission structures, ROI, and overall business impact.
• Evaluate the economics of partnership programs and make decisions based on financial performance metrics.
• Build strategic partnerships and long-term collaborations with companies, brands, content creators, and industry influencers.
• Generate new ideas for expanding the partnership channel and proactively drive improvements.
• Work across Amazon Affiliate, Creator Partnerships, Influencer Partnerships, and other customer acquisition channels.
• Continuously test and optimize new approaches to partner acquisition and development.

What We're Looking For

• Experience in Business Development, Partnerships, Affiliate Marketing, Sales, or Influencer Marketing.
• Strong negotiation and relationship-building skills.
• Proven experience sourcing and acquiring partners independently.
• Ability to analyze data and make informed, data-driven decisions.
• Understanding of unit economics, ROI, P&L, commission structures, and key business metrics.
• Entrepreneurial mindset with a strong sense of ownership.
• Proactive attitude and ability to solve problems independently.
• Excellent communication skills.
• English level B2+ or higher.
• Practical experience conducting business communication in English, including negotiations, meetings, outreach, and written communication with international partners.
• Desire to drive business growth and contribute directly to company results, rather than simply execute assigned tasks.

Ideal Candidate

The ideal candidate combines a strong sales mindset with analytical thinking.

They do not wait for instructions or rely solely on established processes. Instead, they proactively identify opportunities, build relationships, evaluate partnership economics, propose new ideas, and drive them through to successful execution.

They are comfortable reaching out to new contacts, exploring new business opportunities, and persistently pursuing results while maintaining a strong focus on business performance and profitability.

Why Join EVIQO

• Work in a fast-growing international product company.
• Make a direct impact on business growth.
• Freedom to take ownership and implement ideas.
• Competitive compensation and growth opportunities.
• Fully remote work format.
• Working schedule: 10:00–18:00 (Kyiv time).
• 15 working days of paid vacation per year (available after 6 months of employment).
• 5 paid sick days without medical certificates.
• Sports and professional development compensation after successful completion of the probation period.

About the Role

What You Will Do

• Map end-to-end event lifecycles across pre-event, on-site, and post-event stages to identify bottlenecks, manual work, and automation opportunities.
• Analyze processes related to venue sourcing, attendee registration, vendor coordination, lead retrieval, customer support, event operations, and reporting.
• Design AI-driven workflows and orchestration logic for multi-step business processes.
• Define requirements for AI agents that can support tasks such as personalized invitation drafting, attendee inquiry handling, operational alerts, and post-event reporting.
• Design Human-in-the-Loop workflows for cases where AI requires validation, escalation, or manual approval.
• Work with product, engineering, operations, and data teams to translate business needs into clear functional and technical requirements.
• Create user stories, acceptance criteria, process flows, BPMN/UML diagrams, business rules, BRD/FRD documentation, and solution specifications.
• Define requirements for AI-driven personalization, attendee matchmaking, networking suggestions, and personalized agenda recommendations.
• Collaborate with data teams on predictive logistics use cases, including attendance forecasting, catering demand, staffing optimization, and operational planning.
• Support automation of data aggregation from registration platforms, event apps, CRM systems, surveys, lead retrieval tools, and reporting platforms.
• Help structure event data — including vendor information, attendee profiles, demographics, behavioral data, and lead metrics — for AI readiness.
• Define reporting and analytics requirements for stakeholders, sponsors, and internal teams.
• Ensure automation and AI workflows are scalable, compliant, ethical, and aligned with business goals.
• Support delivery teams throughout implementation, testing, validation, and production rollout.

What We’re Looking For

• 5+ years of experience as a Business Analyst, Senior Business Analyst, Technical Business Analyst, Business Systems Analyst, Product Business Analyst, or similar role.
• Strong experience leading discovery, requirements gathering, stakeholder interviews, process analysis, and business documentation.
• Proven ability to map complex business processes and translate them into structured requirements, user stories, acceptance criteria, and solution specifications.
• Hands-on experience with workflow automation, business process automation, orchestration, integrations, or API-heavy projects.
• Real experience with AI, LLMs, chatbots, AI agents, GenAI, or AI-driven workflows implemented in production.
• Strong understanding of how AI agents, automation flows, business systems, APIs, and data interact.
• Experience with event-tech, ticketing, e-commerce, marketplaces, transactional platforms, SaaS, CRM, or high-volume digital products.
• Understanding of event lifecycle processes such as registration, attendee communication, vendor coordination, lead retrieval, on-site operations, and post-event reporting.
• Ability to work with ambiguity, challenge assumptions, identify risks, and propose practical solutions.
• Strong analytical thinking, system-level understanding, and excellent communication skills with both business and technical stakeholders.
• Ukrainian or Russian language proficiency at C1 level or higher is required for effective communication with internal stakeholders.

Industry-Specific Experience

• Experience with event management platforms such as Cvent, Whova, Eventbrite, Bizzabo, Swapcard, RainFocus, EventMobi, ON24, Hubilo, or similar.
• Understanding of AI integration opportunities within event platforms, registration tools, CRM systems, event apps, and analytics/reporting solutions.
• Experience with no-code/low-code automation tools such as Make.com, Zapier, n8n, Power Automate, Airtable, Retool, or similar.
• Ability to connect fragmented event software into structured automated workflows.
• Understanding of data privacy, GDPR, attendee tracking, consent management, and responsible AI usage.
• Awareness of ethical considerations related to attendee behavior tracking, personalization, crowd monitoring, and facial recognition technologies.

Nice to Have

• Experience in venue sales automation, including AI-powered dynamic pricing, automated proposal generation, or venue recommendation workflows.
• Experience defining requirements for personalized attendee experiences, AI matchmaking, networking recommendations, or agenda personalization.
• Familiarity with generative AI use cases for rapid content creation, including speaker bios, marketing copy, event announcements, invitation emails, and social media updates.
• Experience with predictive models or analytics for attendance forecasting, catering demand, staffing, operational planning, or event ROI.
• Background in Agile project management within a fast-paced agency, hospitality, entertainment, event-tech, or SaaS environment.
• Experience with dashboards, BI tools, sponsor reporting, customer journey analytics, or post-event ROI reporting.

You’ll Be a Great Fit If You

• You are a strong Senior BA who can lead discovery independently and bring structure to complex, fast-moving business environments.
• You understand both business value and technical implementation constraints.
• You can turn manual event operations into clear, scalable, AI-powered workflows.
• You have worked on production AI or automation initiatives, not only internal experiments or POCs.
• You know how to define when AI can act autonomously and when Human-in-the-Loop approval is required.
• You are comfortable discussing APIs, integrations, data flows, orchestration logic, edge cases, and business rules with engineering teams.
• You are excited about applying AI to real operational challenges in the event-tech and ticketing industry.

Why Join MTicket

• A senior, high-impact role in a growing event-tech and ticketing platform.
• Opportunity to shape AI workflow automation in real production environments.
• Direct influence on event operations, customer experience, product development, and business efficiency.
• Work at the intersection of event-tech, e-commerce, AI agents, automation, orchestration, data, and analytics.
• Ownership over complex discovery, process transformation, and AI-driven operational improvements.
• A chance to help define how intelligent workflows and AI agents will transform the event industry.

Hiring Process

• Initial screening with the recruitment team.
• Interview with product/business stakeholders.
• Senior BA / technical discussion focused on automation, AI workflows, orchestration, and process design.
• Final discussion and offer.

You will be the first point of contact for our customers. Your primary responsibility is to answer incoming calls, respond to emails, text messages, website inquiries, and online chat requests while providing outstanding customer service and ensuring every lead is properly qualified and scheduled.

This is not a typical call center position. We are looking for someone who is proactive, empathetic, organized, and capable of representing our company with professionalism and confidence.

Key Responsibilities

Customer Communication

• Answer inbound phone calls professionally and courteously.
• Respond promptly to emails, text messages, and website inquiries.
• Handle emergency glass, window, and door service requests.
• Maintain a friendly, helpful, and positive attitude with every customer.

Appointment Scheduling

• Gather project information from customers.
• Schedule estimates, service calls, and installations.
• Coordinate schedules with technicians and project managers.
• Confirm appointments and follow up with customers.

Lead Qualification

• Understand customer needs and project requirements.
• Collect photos, measurements, addresses, and relevant project details.
• Identify high-priority and emergency service requests.
• Ensure all leads are properly entered into the CRM.

Customer Experience

• Keep customers informed throughout the entire process.
• Follow up on pending estimates and proposals.
• Resolve customer concerns professionally and efficiently.
• Maintain high customer satisfaction and online review ratings.

Administrative Support

• Update CRM records accurately.
• Document customer conversations and service requests.
• Assist with dispatching technicians when needed.
• Maintain organized records and communication logs.

Requirements

Must Have

• Excellent spoken and written English.
• Exceptional communication skills.
• Strong customer service mindset.
• Ability to remain calm under pressure.
• Strong organizational skills.
• Reliable internet connection and quiet work environment (for remote positions).
• Experience using CRM software and scheduling platforms.

Preferred

• Previous experience in:
  • Home services
  • Construction
  • Glass and window industry
  • Property management
  • HVAC, plumbing, roofing, or related trades
• Experience with:
  • Housecall Pro
  • GoHighLevel
  • Google Workspace
  • Microsoft Office

Ideal Candidate

The ideal candidate:

• Loves helping people.
• Can handle difficult customers professionally.
• Is highly organized and detail-oriented.
• Takes ownership of customer issues.
• Can multitask without sacrificing quality.
• Has a positive attitude and strong work ethic.
• Understands that every call is an opportunity to create a lifelong customer.

About the role

As a Senior Frontend Engineer on the Payments Platform team, you'll build scalable, high-performance frontend infrastructure and user experiences that power payment flows for global merchants. You'll work closely with product, design, backend, and customer-facing teams to ship reliable, elegant, developer-friendly solutions used across multiple products and integrations. The role combines strong product thinking with engineering excellence — from building reusable UI systems and SDKs to optimizing performance, reliability, and scalability across our platform.

Responsibilities

• Design and develop scalable, performant, maintainable frontend applications using React, TypeScript, and modern web technologies.
• Build reusable UI components, shared libraries, and SDKs that support multiple products and integrations.
• Collaborate closely with Product, Design, Backend, and Customer-facing teams.
• Own features end-to-end — technical planning, architecture, implementation, testing, deployment, and monitoring.
• Optimize application performance, responsiveness, and reliability across devices and browsers.
• Code reviews, testing, documentation, and observability.
• Publish and manage SDK and NPM package versions, including backward compatibility and release management.

• Improve development workflows, tooling, and engineering best practices across the frontend ecosystem.

   

Requirements

• 5+ years of experience building modern web applications.
• Strong proficiency in React, TypeScript, JavaScript, HTML, CSS.
• Experience designing and maintaining reusable frontend architectures, component libraries, or SDKs.
• Experience managing NPM packages, versioning, and release processes.
• Experience building and maintaining frontend integrations with global payment platforms (Adyen, Stripe, Nuvei) — hosted components, wallets, alternative payment methods.
• Strong understanding of frontend performance optimization and modern browser behavior.
• Experience working with APIs and complex asynchronous flows.

• Excellent written and verbal English.

   

Nice to have / Advantage

• Familiarity with Next.js (SSR / App Router).
• Familiarity with additional frontend frameworks (Angular, Vue, etc.)
• Experience with cloud environments and CDN infrastructure (AWS preferred).

• Experience working in production-scale environments with high reliability requirements.

   

Binariks is looking for a Tech Lead Full Stack (C# / .NET + React) to join a project for our client, a leading global contract research organization (CRO) that supports pharmaceutical, biotechnology, and medical device companies in the development of new therapies. It provides comprehensive clinical trial services, from early-phase development to post-approval studies. We are seeking a self-motivated person with strong collaboration skills and the passion to apply their technical expertise to help address drug development challenges and enhance a world-class clinical trials informatics platform. In this role, you will work in cross-functional product teams to design and build web-based applications that directly impact drug development teams, clinical trial investigators, and ultimately, patients.

What We’re Looking For:

• 7+ years of professional full-stack software development experience with .Net/C# and React

• Expert React and C#/.NET Core skills in developing high-volume, low-latency services

• Expert in Microservices, Micro frontends, BFF, APIs, Event Driven architecture design and implementation

• Strong expertise in front-end technologies, particularly React and Next.js

• Understanding of relational databases and SQL

• Strong understanding of design for security, scalability, performance, and reliability

• Experience with agile software development methodologies (Scrum/Kanban)

• Experience in communicating with product management and technical teams to collect requirements, and describe software product features and technical designs

• Experience building cloud-based solutions, preferably Azure 

• Basic understanding and experience with container technologies (Docker & Kubernetes)

• Preferred experience with life science and/or healthcare-related data

• BS/MS in Computer Science, Computer Engineering, or a related technical discipline

• Effective verbal and written communication skills
• Upper-Intermediate English for daily communication

Your Responsibilities:

• Design and architect microservices-based systems and modern front-end applications using React

• Collaborate closely with product management and business stakeholders to understand customer needs and drive rapid, iterative product improvements

• Provide technical leadership in evaluating and adopting emerging technologies and best practices to advance software products, enabling the transition to cloud-native architectures through containerization and modern React and .NET platforms

• Drive a culture of engineering excellence, promoting best practices and continuous improvement across user experience, code quality, processes, and tooling

• Partner with product teams to contribute to product vision, technical design, estimations, and roadmap planning

• Identify and propose effective technology solutions to address complex business challenges

  Conduct code reviews to ensure high-quality software development through standards enforcement, peer review, and automation

• Mentor and guide junior engineers in the design, development, configuration, testing, and maintenance of software solutions