Jobs at Djinni

Position Overview

We are seeking an experienced Crypto Media Buyer to join our performance marketing team full-time.

The ideal candidate has a proven track record of managing high-budget crypto campaigns, deep knowledge of Google Ads (Display) and Native platforms such as Taboola, Outbrain, and MGID, and hands-on experience with advanced cloaking strategies.

You will be responsible for driving crypto user acquisition, lead generation, and ROI optimization across Tier-1 and Tier-2 geos.

This is a senior role — only candidates with proven success in the crypto vertical will be considered.

Responsibilities

Plan, launch, and optimize crypto-focused campaigns across Google Ads (Display) and Native platforms (Taboola, Outbrain, MGID).

Apply and manage cloaking and compliance techniques to maximize campaign lifetime and reduce bans.

Scale crypto-related offers

Analyze performance data daily to improve CTR, CR, ROI, and CPA metrics.

Manage large budgets effectively, ensuring profitable scaling and optimal spend allocation.

Work closely with the creative team to test and refine ad creatives, landing pages, and funnels specifically for crypto audiences.

Requirements

Proven experience running Crypto campaigns with Google Ads (Display) and Taboola (required).

Deep understanding of Native ad platforms (Outbrain, MGID) and cloaking methods.

Strong analytical mindset and ability to interpret data for fast optimizations.

Self-driven, responsible, and capable of scaling multiple campaigns simultaneously.

Compensation

Competitive base salary.

Performance-based bonuses — top performers can earn up to $10,000/month in bonuses.

Required languages

English B2 - Upper Intermediate

We are a fast-growing start-up in the social discovery niche with a premium transactional marketplace that helps users around the globe connect. Our platform has already found its well-deserved place in the niche by focusing on tech innovations like AI, unconventional approaches to Users, and meticulously created algorithms.

We are looking for a Reputation Moderator who will join and strengthen our team. A well-coordinated, experienced team of 20+ people has a successful experience of creating businesses aimed at adults.
 

Main Responsibilities:

• Moderating and tracking reviews across various platforms (TrustPilot, Sitejabber, etc.);
• Improving the company’s ratings on review platforms;
• Establishing a positive online presence on the first page of Google search results and in major language models (e.g., ChatGPT);
• Analyzing reviews to identify potential risks and opportunities for brand improvement;

• Using reputation management tools (Google Alerts, Trustpilot, Sitejabber).

   

Requirements:

• Proven experience in content or review moderation (handling user reviews, comments, and ratings across various platforms).
• Fluent English (B2+);
• Ability to respond diplomatically to negative feedback;
• Strong understanding of online reputation management principles and customer communication tone;
• Proficiency with reputation monitoring tools;

• Basic data management and reporting skills (Excel/Sheets, Notion).

   

Nice to Have:

• Knowledge of SEO and SERM (Search Engine Reputation Management) principles;
• Experience with reputation or social listening platforms;

• Experience in writing or optimizing responses to reviews in app stores or on social media platforms

   

We Are Looking For:

• Self-motivated individuals who can organize processes and work on improving reputation management;
• People with high empathy who are eager to learn and grow in this field;
• Team players who can effectively collaborate with various departments (support, marketing, product).
   

What do we offer?

• Ability to grow professionally along with a company growth;
• Flexible schedule;
• Feedback-driven and open-minded culture and fair recognition of strong contributors to the company’s success;
• Minimum bureaucracy and maximum independence

Our client is an international product-based IT company specializing in the iGaming industry.
Founded in 2014, the company quickly became a leader in the CIS region and is now expanding globally.

We are currently looking for a Team Lead of Retention.

🗺️ Location: EU.

📋 Key responsibilities and your contribution:

• Developing and implementing customer retention strategies to improve key metrics.

• Creating automated user engagement workflows, including segmentation, personalization, and performance analysis.

• Managing projects and campaigns within retention and automation.

• Using analytical tools to identify growth opportunities and generate hypotheses.

• Analyzing retention campaigns to improve their effectiveness and profitability.

• Developing comprehensive customer retention plans leveraging automation and multi-level engagement sequences.

• Leading a team and collaborating with stakeholders and other departments.

📚 Your qualifications:

• Work experience as a Retention Manager or Team Lead for at least three years in the iGaming niche.

• Experience working with various CRM systems and communication channels.

• Strong understanding of the technical aspects of launching automated campaigns.

• Knowledge of different elements of building a retention strategy: tone of voice, email marketing and deliverability, segmentation, personalization.

• Experience using analytical tools, developing and testing hypotheses.

• understanding of iGaming product metrics.

• Proactive, initiative-driven, and results-oriented.

• Ability to work collaboratively within a team and provide effective leadership.

• Strategic thinking and a clear vision of the “big picture.”

• Strong time management skills, with a focus on prioritizing tasks and assessing timelines.

• Attention to detail and high concentration at work.

• Ability to make independent decisions based on data and logic.

Benefits:

⭐ Days of recovery: 20 paid vacation day per year and unlimited sick leave days.
⭐ Health: corporate medical insurance, a company psychologist and a Cafeteria of Benefits for personal wellness choices.
⭐ Education: a variety of foreign languages course for you to choose from. Also we are open for your development and you can choose different courses /training for improving your skills.
⭐ Compensation: additional benefits that can be used according to company policy, e.g. paid business trips, international conference opportunities, lunch perks at our offices etc.
⭐ Work Environment: work remotely or from one of our offices in Cyprus, Portugal, Poland, equipped with the equipment you’ll need for success.

Kyivstar is a leading Big Data player in Ukraine, seeking a talented Product Partnerships Manager to expand our market reach through strategic partnerships. If you're passionate about building partnership ecosystems and scaling Big Data products, this is your opportunity to make a significant impact.

Responsibilities:

•Identify, evaluate and execute product partnership opportunities with tech vendors, distributors, ad agencies, industrial associations, system integrators and other relevant partners

•Define and implement product partnerships strategy and roadmap

•Conduct CusDev research to identify partner and end-user needs 

•Design, develop and launch new partnership-driven Big Data products and features

•Lead integration initiatives to embed Kyivstar's Big Data products into CRM, BI tools and other third-party platforms

•Negotiate partnership agreements and manage partner onboarding

•Collaborate with Product, ETL, Digital, Marketing and Sales teams to deliver seamless partner experiences

•Serve as primary partner contact, develop enablement materials and ensure long-term relationship success

•Monitor partnership KPIs, manage P&L and ROI

•Stay current with industry trends and market opportunities

Qualifications:

•Bachelor's degree in business, marketing, computer science or related field (Master's preferred)

•3+ years in product partnerships, business development or product management in B2B SaaS, Big Data or similar

•Strong understanding of Big Data products, analytics solutions and data-driven business models 

•Excellent negotiation and communication skills with proven ability to build strong partner relationships 

•Experience with API integrations, platform partnerships and ecosystem development 

•Customer development and product discovery experience 

•Strong analytical and project management skills with ability to handle multiple partnerships simultaneously 

•Entrepreneurial mindset and problem-solving skills

•Familiarity with CRM, BI and enterprise platforms is a plus

We offer:

•Work for Ukraine's largest and most beloved mobile operator

•Remote work with office access

•Competitive salary and annual bonus

•Paid sick leave, vacation and flexible hours

•Medical and life insurance

•Professional development and career growth opportunities

•Friendly & collaborative environment

We are looking for a talented and driven Business Analyst to join our dynamic team. This is an exciting opportunity for a professional ready to take the next step in their career and contribute to impactful projects✨

Responsibilities:
• Requirements management, prioritization, traceability, and validation of the requirements;
• Writing documentation of functional and non-functional requirements (detailed user stories, acceptance criteria, diagrams, schemes, etc.);
• Decompose and elaborate requirements according to business priorities;
• Communication with stakeholders to gather and elicit requirements.

Requirements:
• 3+ years of commercial experience as a Business Analyst;
• Work experience at an IT outsourcing company;
• Practical experience in creating and maintaining documentation and artifacts: User Stories, Use Cases, Functional and Non-functional requirements, UML diagrams, and Flowcharts;
• Understanding of system architecture basics and how APIs, databases, and UIs interact;
• Solid understanding of business analysis knowledge areas, techniques, responsibilities, and activities;
• Strong experience in Web and Mobile app projects;
• Confident written and spoken English (B2 level or above);
• Excellent communication and presentation skills, ability to work effectively in a team;
• Detail-oriented and structured approach to process implementation.

We offer:
• Transparent financial motivation;
• Remote workplace or a comfortable office in the center of Kyiv;
• 18 working days of paid leave annually;
• Unlimited sick days;
• Salary review twice a year;
• Compensation for our English-speaking club — 100%;
• Compensation for any AI tool of your choice — 100%;
• Compensation for coworking spaces — 100%;
• Compensation for gym memberships and professional courses — 50% (after the trial period);
• Compensation for any English courses — 50% (after the trial period);
• Compensation for sessions with a psychologist — 50% (after the trial period);
• Medical insurance (after the trial period).

Interview Stages:
Screening interview ➡️ Interview with BA ➡️ Job Offer

If you have the skills, passion, and determination we’re looking for, apply now to become part of our exciting journey ⭐️

We are looking for a motivated and responsible Project Manager/Business Analyst to join our team.
 

ROLE DESCRIPTION

You’ll become part of the PM team and work closely with our clients and tech experts.
Your main goal will be to understand client needs, translate them into clear technical requirements, and ensure successful project delivery.

In addition to business analysis, you’ll lead discovery phases, facilitate communication between stakeholders and clients, and coordinate project progress.

LenderKit is a framework that provides a solid foundation for developing custom crowdfunding platforms while saving a significant amount of time and effort.
It consists of two parts — a back-office and a custom-developed front-end website.
 

RESPONSIBILITIES

Business Analysis:

• Communicate and collaborate with stakeholders and clients to elicit, formalize, and maintain requirements (both during the pre-sale stage and project implementation).
• Create user stories with clear acceptance criteria, low-fidelity wireframes, and business process descriptions.
• Validate interface designs and approve features based on BA specifications.
• Analyze, document, and manage requirements throughout the project lifecycle.

Project Management:

• Own project planning and scope management — define milestones, prioritize tasks, and control delivery timelines.
• Coordinate cross-functional teams (developers, designers, QA) to ensure alignment and delivery quality.
• Manage communication with clients throughout the project — set expectations, run demos, gather feedback.
• Participate in pre-sales and project estimation activities with sales and tech leads.
• Track project risks and develop mitigation strategies.
• Keep project documentation and backlog up to date.
   

REQUIREMENTS

• 1–2+ years of experience in business analysis and/or project management of IT projects.
• Strong Upper-Intermediate or Advanced English (written and spoken).
• Understanding of business analysis principles and software development methodologies (Scrum / Agile).
• Understanding of the IT industry and the software development lifecycle (SDLC).
• Familiarity with REST API, HTML, and CSS.
• Strong analytical, organizational, and communication skills.
• Ability to manage multiple workstreams simultaneously and stay delivery-focused.
• Sense of humor :-)
• Basic knowledge of at least one programming language — a plus.
• Experience with task management tools (e.g., Jira, Confluence, ClickUp) — a plus.
   

WHY JOIN US

We have deep expertise in FinTech trends and bring together a team of specialists with an engineering mindset.
You’ll work on meaningful products in the investment and crowdfunding domain and have room to grow as both a Business Analyst and a Project Manager.

Looking forward to seeing you as part of the JC team!

Responsibilities

• Launching, managing, and scaling ad campaigns;
• Analyzing performance metrics and optimizing campaigns for maximum ROI;
• Generating creative ideas, briefing designers, and overseeing production;
• Keeping detailed performance reports.
   

Requirements

• At least 1 year of experience in traffic acquisition on Facebook (gambling vertical);
• Experience managing budgets of $50,000+ per month;
• Experience working with IGaming mobile apps (iOS, Android, PWA);
• Proven successful cases from the last 6 months;
• Strong skills in writing clear and structured briefs for designers and technical specialists;
• Experience with spy tools and competitive analysis;
• Deep understanding of creative trends and the ability to identify high-performing concepts;
• Experience working with trackers (Keitaro, Binom).

We are looking for an SRE Engineer to join our teams!

Requirements:

- Experience with Kubernetes and Helm;

- Familiarity with infrastructure management using Terraform and Ansible;

- Awareness of AWS services such as VPC, IAM, S3, EC2, RDS, SM, SSM, EKS, ECR;

- Ability to read and understand Golang code;

- Experience with operating systems using systemd and bash (posix);

- Exposure to handling CI/CD pipelines using tools like Gitlab CI and ArgoCD or similar tools;

- Basic knowledge of monitoring stacks, with a preference for Grafana.

Will be plus:

- Understanding of large-scale systems management and design;

- Experience in building software applications.

Soft Skills:

- Able to clarify task requirements, estimate task implementation time, and execute it within the given timeline;

- Fluent communication skills, able to contribute to documentation.

Responsibilities:
 

Incident management
– Support and resolve incidents in the production environment, including participation in postmortems and incident cause analysis
– Participate in the development of DRP practices: document scenarios, conduct training
– Participate in the setup and diagnosis of replication and backups according to existing policies
– Maintain the relevance and reliability of the backup and recovery scheme

Release management
– Define and maintain release pipelines for companys' applications
– Ensure smooth deployments with minimal downtime
– Implement different deployment strategies (e.g., blue-green, canary, rolling updates) based on the specific needs of each service
– Establish tagging conventions for releases and track changes across different environments (development, staging, production)
– Manage artifacts (e.g., Docker images, Helm charts) in a central repository
– Automate the process of publishing and promoting artifacts through different stages
– Maintain production applications configuration
– Define clear promotion paths (e.g., dev → staging → production)
– Automate environment promotion to ensure consistency and reduce manual errors
– Establish rollback procedures in case of issues during deployment

Infrastructure management
– Support of available infrastructure
– Optimization of infrastructure and systems productivity
– Development and scaling of the system
– Setting up new "instances" of infrastructure: environments, clusters, instances, services, etc.
– Contribute to the company's Terraform, Helm, and ArgoCD modules
– Develop and implement metrics and dashboards to improve service observability under existing policies
– Integrate and enhance tracking of services and products uptime metrics
– Analyze existing processes, develop, and implement automated solutions

Uptime tracking and Reliability practices
– Contribute to uptime tracking strategies development
– Set up monitoring and alerting for releases, infrastructure, and critical systems
– Review and provide feedback on internal infrastructure, applications, and modules
– Implementation of new tools, approaches, and practices
– Daily team communication

Our Stack:

Ansible, ArgoCD, AWS (VPC, IAM, S3, EC2), AWS SM/SSM, bash, posix, GitLab, GitLab CI, Golang, LGTM, K8S, AWS EKS, Linux, systemd, Loki, OpenTelemetry, Terraform

Our benefits to you:
 

☘️An exciting and challenging job in a fast-growing holding, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more
🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed
🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided
🏖Paid vacations, sick leave, personal events days, days off
💵Referral program — enjoy cooperation with your colleagues and get the bonus
📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
🎯Rewards program for mentoring and coaching colleagues
🗣Free internal English courses
✈️In-house Travel Service 
🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, PIN-UP clubs for movie / book / pets lovers and more
🎳Other benefits could be added based on your location
 

About the Role

We’re looking for a Sr. Motion Designer who is obsessed with the new wave of AI video tools and how they can be make beautifully engaging, social-first ad content.

Key Tasks:

• Creating motion ads for Meta, Google, TikTok and other platforms
• Producing short animated motion videos, searching for video footages on stock platforms, selecting music and sound effects, generating AI videos/graphics/voiceovers, and localizing finished videos.
• Conduct competitor research, track emerging media trends and how they might apply to the app
• Generating ideas alongside the marketing team to improve the visual communication of messages in ads
• Searching and testing new AI tools and plugins to optimize and speed up the workflow for creating advertising assets.
• Setting the quality bar for the team, developing the skills of others MDs in the team, and onboarding new team members
• Delivering high-quality motion videos that aligns with brand and marketing objectives

Skills and experience?

Must have:

• 3+ years of experience in motion design with a strong portfolio showcasing animation skills and editing techniques
• Expertise in After Effects, Premiere Pro, Adobe Photoshop, Media Encoder, Figma
• Proficiency with tools such as Midjourney, Google Flow (or similar VEO3-based engines), ElevenLabs, Heygen, Creatify, and ChatGPT
• Strong understanding of animation principles and visual effects, ability to work without visual references is a must
• Creative, out-of-the-box thinking
• Strong eye for detail, with an understanding of brand guidelines and the ability to maintain consistency across motion graphics
• Understanding of performance marketing concepts and min metrics (e.g. CTR, CPI, Hook Rate, Hold Rate)
• Ability to manage multiple projects and meet deadlines in a fast-paced environment
• English B2+ level

Bonus experience

• Advanced prompting skills
• Ability to automate processes
• Expertise in working with 3D (Cinema 4D, Blender)

What do we offer?

• Opportunity to work with world-class apps that rank among the top in their categories on the App Store and Google Play and App Store Awards Winners
• Extensive pool of available stock and AI resources to help you create top-quality videos and regularly test new tools
• Minimal bureaucracy, streamlined people management, and no unnecessary meetings
• Ability to implement your ideas and influence the product
• Our trust and support in your ideas and strategies
• Fully remote work
• A wide range of projects, including mobile apps in categories such as Meditation, Health & Fitness, Education, Entertainment, and Fintech

• Join an international team of professionals and collaborate with UA and ASO experts from leading apps in the industry, who will help you grow professionally.

  
  Hiring process:

  ⭕️ Screening Interview → ⭕️ Tech Interview → ⭕️ Test task → ⭕️ Top-grading Interview → ⭕️ Reference check

Headway Inc is a global tech company, revolutionizing lifelong learning by creating digital products for over 150 million users worldwide. Our mission is to help people grow. We’re proud to be ranked 4th among the World’s Top EdTech Сompanies by TIME magazine. We believe lifelong learning should be accessible, personalized, and impactful to each individual. That’s how we change the world and why we bring together exceptional minds.
 

The core of our achievements is our team. We believe in people and shared SELECT values. Together with Yelizaveta Kaminska, we’re looking for a Payment Manager to join our team of superstars transforming the EdTech industry.
 

The Payments Team focuses on improving and optimizing digital payments to provide our users with convenient and transparent payment experiences.
 

This job is perfect for you if you:

• Are passionate about payments and eager to grow your expertise in this field
• Want to enhance user experience by making payment flows smoother and more transparent
• Are looking for rapid career growth and quick, measurable results from your work
• Appreciate the freedom to choose your own methods and approach

What you’ll do:

• Monitor payment metrics daily to ensure accuracy, efficiency, and stability of processing
• Analyze payment trends to identify opportunities for improving approval ratios and optimizing costs
• Collaborate with payment providers, PSPs, and banks
• Expand payment infrastructure by researching and integrating new payment methods
• Partner with internal teams (Support, Finance, Legal, etc.) to troubleshoot issues and optimize the checkout experience
• Prepare payment infrastructure for new geographies
• Ensure compliance with industry regulations and best practices

What you need to join us:

• At least 6 months of experience in payments and understanding of payment processing
• Analytical mindset and understanding of product and payment metrics
• Knowledge of A/B testing
• Fast learner who adapts quickly to new challenges
• Alignment with our SELECT values

What we offer:

• Work on a socially impactful educational product with an ambitious team
• Personal development plan and access to our knowledge base and communities
• Compensation for English learning, external training, and courses
• Medical insurance, company doctor, and full sick leave coverage
• Office amenities: reliable shelter, generator, Starlink, and even massage sessions
• Active lifestyle support: running, yoga, boxing, and more
• Two week-long company holidays per year to rest and recharge
• Support for initiatives helping Ukraine

Working schedule

This is a full-time position with a hybrid remote option. It means that you can decide for yourself: whether you want to work from the office, remotely, or combine these options.

Interested? Send your CV — we’d love to hear from you!

Required Skills and Experience (Must Have)

• Hands-on experience with AWS (e.g., IAM, SQS, RDS, Redis/ElastiCache, S3, SNS, Lambda, VPC), including troubleshooting misconfigurations and dependency issues across environments.
• Strong proficiency in Python for automation frameworks, test development, and scripting; ability to read/debug Go services is a plus.
• Practical Kubernetes experience (namespaces, Deployments, Services, ConfigMaps/Secrets, RBAC, HPA, Helm) sufficient to reason about application deployment, scaling, and test impact.
• Experience designing black-box/gray-box tests for infrastructure and configuration correctness, ideally in a GitOps / Infrastructure-as-Code setup (Terraform, Git repositories as the source of truth).
• Comfortable using observability platforms (New Relic, OpenTelemetry, or similar) to monitor latency, error rates, saturation, and dependencies as part of validation and troubleshooting.
• Solid QA fundamentals: risk-based testing, regression/system testing, integration testing, and exploratory testing, ideally in a safety- or compliance-critical domain (e.g., medical devices, FinTech).
• Strong communication: ability to explain complex systems clearly, lead discussions on release risk, and collaborate effectively with cross-functional teams.

Preferred Skills (Nice to Have)

• Experience validating Infrastructure-as-Code using tools like Terratest or equivalent custom test frameworks to verify Terraform modules, networking, RBAC, and critical resources.
• Familiarity with GitOps tooling and workflows such as Argo CD, Helmfile/Helm charts, and Git-based environment promotion.
• Experience designing and running performance, load, or stress tests (e.g., JMeter, k6, Gatling) and interpreting results to drive scaling and optimization decisions.
• Background or exposure to SRE/DevSecOps practices (SLIs/SLOs, reliability and security checks in pipelines), and observability in service meshes (Istio/Linkerd) or with Cilium/eBPF.
• Prior experience in medical/HealthTech products or other regulated industries, understanding compliance, audit trails, and validation expectations.

Job Responsibilities

As a Senior Infrastructure-aware QA Automation Specialist, you will design and implement automated tests for APIs, backend services, and cloud infrastructure, ensuring correctness across environments and CI/CD pipelines for medical software and connected devices. You will collaborate closely with Developers, SRE/DevOps, and Product to use IaC, GitOps, and observability platforms (e.g., New Relic) to validate system health, scalability, and reliability before and after releases. 

Key Responsibilities

• Design, implement, and maintain automated test suites for APIs, backend services, and infrastructure/configuration correctness in AWS and Kubernetes-based environments.
• Integrate tests into CI/CD pipelines (e.g., GitLab/Jenkins) as risk-based quality gates, defining stages, thresholds, and actions on failure in collaboration with Dev and SRE teams.
• Validate infrastructure and environments across Dev/QA/Prod-like stages using Terraform/IaC definitions, Kubernetes resources, and configuration checks, preventing config-to-resource mismatches.
• Use observability tools (New Relic, OpenTelemetry-based stacks, or similar) to define key signals, validate releases, investigate incidents, and distinguish between application, infra, and environment noise.

• Contribute to performance and scalability testing (e.g., JMeter or similar), helping design scenarios, interpret metrics, and influence scaling and capacity decisions.

   

Department/Project Description

Our client is an innovative manufacturer of medical devices in the United States, producing devices and software applications.

In this project, you will have a great opportunity to be involved in the full development life cycle of medical software, which is designed to assist individuals by processing information from medical devices to identify health trends and track daily activities. In addition, there are opportunities to work with medical devices, in the scope of end-to-end testing.

Ready to level up your career with an awesome Account Manager’s team?

Join us - a global leader in marketing solutions on platforms like Facebook and Google!

We offer a flexible schedule that includes remote evening, daytime, and weekend shifts.

Allowing you to keep things fresh and varied. 😎

Requirements:

• 2+ Years Prior experience in customer support, preferably in the affiliate marketing field.
• Experience in affiliate marketing or previous experience with ad launches will be a great advantage❤️‍🔥.
• B2 English level or above, both written and verbal.
• Strong communication skills and a genuine commitment to delivering outstanding service.
• Proven ability to take initiative and resolve issues independently.

Responsibilities:

• Provide prompt, effective support aligned with company standards via chat, with demo calls upon request.
• Manage ad accounts by monitoring status and balances, handling appeals, and processing ID reviews.
• Work closely with other departments to resolve customer queries efficiently.

• Identify areas for improvement to enhance customer experience and streamline processes.

   

We Offer:

🌍 Remote work from anywhere

🌴 Unlimited paid vacation days

⏱ Evening, daytime, and weekend shifts

🤒 10 paid sick days

🗣 English classes

📚 Take part in conferences worldwide

Hit us up - we’d love to have you onboard! 🤝

Ready to level up your career with an awesome Account Manager’s team?

Join us - a global leader in marketing solutions on platforms like Facebook and Google!

We offer a flexible schedule that includes remote evening, daytime, and weekend shifts.

Allowing you to keep things fresh and varied. 😎

Requirements:

• 2+ Years Prior experience in customer support, preferably in the affiliate marketing field.
• Experience in affiliate marketing or previous experience with ad launches will be a great advantage❤️‍🔥.
• B2 English level or above, both written and verbal.
• Strong communication skills and a genuine commitment to delivering outstanding service.
• Proven ability to take initiative and resolve issues independently.

Responsibilities:

• Provide prompt, effective support aligned with company standards via chat, with demo calls upon request.
• Manage ad accounts by monitoring status and balances, handling appeals, and processing ID reviews.
• Work closely with other departments to resolve customer queries efficiently.

• Identify areas for improvement to enhance customer experience and streamline processes.

   

We Offer:

🌍 Remote work from anywhere

🌴 Unlimited paid vacation days

⏱ Evening, daytime, and weekend shifts

🤒 10 paid sick days

🗣 English classes

📚 Take part in conferences worldwide

Hit us up - we’d love to have you onboard! 🤝

Please pay your attention - the location is only Lviv, and office visiting is mandatory

Job Description

• Good knowledge of fundamentals of QA theory (testing techniques, types, artifacts, tools)
• Ability to apply that theory to real-world scenarios
• Understanding of Agile methodology
• Upper-intermediate English (understanding complex texts, communicating with native speakers)
• Ability to visit the laboratory

Nice to have skills:

• Basic understanding of API testing (Postman)
• Basic SQL knowledge (MS SQL, PostgreSQL)
• Experience as a QC engineer or similar role
• Technical education

Required skills:

• QA Course or alike training has been passed

Job Responsibilities

• Requirements testing
• Functional testing (with & w/o hardware)
• Regression testing (with & w/o hardware)
• Troubleshooting issues
• Participating in team sprint plannings
• Conducting sprint demos

Department/Project Description

We develop a POS solution that allows providing attended (employee) and unattended (customer) tunnel car washing service. Designated team focuses on Payment and Subscription logic for POS platform

There are two labs:

- One in the USA
- One in Ukraine (Lviv)

Hardware Solution includes several points of sale(POS), different sensors, readers and cameras, payment terminals, servers, and automatic gates.

The solution supports both USA and Canadian markets. Ukrainian teams develop a PWA(web) application and a hybrid web application (.Net & Angular) that operates on hardware & cloud and supports full customer flow: from customer recognition or account creation to sale & directing their car to a tunnel, reporting, etc. All embedded development is on the client's side.

Project count ~80 teammates: 4 Feature teams, 2 AQA teams, Performance improvements team, DevOps team, L3 support team, Management team

Some teams have hardware dependency based on the areas of the application they work with, for them office attendance is necessary.

The project is in active development with 80+% work related to new feature development. The project age is 5 years, with 4 of them in production.

The client has huge plans for 2023 so you have a chance to become a part of the big success.

Flow

True SCRUM. Story points, Product owner, Scrum master, and Sprints include mandatory daily stand-ups, grooming, planning, demo, and retro sessions.

2-week sprints, releases strictly every 3 weeks, updates on demand.

Only agreed and paid overtime. Limited control from the Management team. Teams are fully self-manageable. No rushing or delivering work ASAP.

Limited communication and control from the client side.

Office8 is a place where your ideas turn into real business solutions.
We are a reliable partner for startups and large companies that build their operational structure turnkey — from launching processes to scaling across international markets.

Key Responsibilities:
🔹Preparing and submitting documentation for corporate and personal bank account openings (banks and EMIs in EU, UAE, and other jurisdictions).
🔹 Managing communication with banks, EMIs, and clients throughout the account opening process.
🔹 Checking completeness of KYC/AML documentation.
🔹 Preparing the full “wrapper” for newly established companies, ensuring correct structuring and presentation of documents.
🔹 Monitoring the account after opening — assisting with operational questions and preparing responses to banks’ requests if needed.
🔹 Maintaining trackers of applications, statuses, and deadlines.
🔹 Preparing regular reports for management.
 

Requirements:
✔️ Previous experience in finance, banking operations, compliance, or fintech (1–3 years preferred).
✔️ Knowledge of KYC/AML principles and international banking standards.
✔️ Strong English skills (additional languages will be a plus).
✔️ Established network with EMIs/payment institutions is a strong advantage.
✔️ Ability to correctly collect, structure, and present information for account opening and ongoing support.
✔️ Detail-oriented, responsible, and able to work with confidential information.
✔️Excellent written and verbal business communication skills.

🎁 What We Offer:

📌 Competitive salary.

📌 Opportunity to contribute to the growth of innovative fintech products.

📌 Influence over client service processes and customer experience.

📌 Flexible schedule and the ability to work remotely from anywhere.

📌 Corporate training and support for professional development.

📌 Paid vacation, sick leave, and equipment compensation.