Jobs at Djinni

Key Responsibilities:

• First-line IT technical support for users;
• Managing and processing user requests in the Service Desk system;
• Configuring and administering Windows operating systems;
• PC setup, deployment, and maintenance;
• Working with system monitoring tools;
• Network equipment administration;
• Creating and maintaining technical documentation.

Requirements:

• Hands-on experience in configuring and administering Windows OS;
• Experience with network equipment administration;
• Strong hardware/PC maintenance and configuration skills4
• Proficiency in English (a plus);
• Experience administering Microsoft 365 (Office 365 EMS) and/or Google Workspace (a plus);
• Attention to detail, responsibility, and strong documentation skills;

What We Offer:

• Stable on-site position in Kyiv (120 Saksahanskoho St.);
• Comfortable work hours: Monday to Friday, 9:00 AM – 6:00 PM;
• Professional development opportunities;
• A friendly, supportive team culture.

   We are looking for a Content Marketing Manager to join our team and take ownership of key content and marketing initiatives across multiple channels. This role combines content strategy, personal brand development, and marketing project coordination.

   You will work closely with the marketing team, leadership, and CX experts, contributing to both execution and planning of content-driven initiatives.

Key Responsibilities:

• Plan and execute content initiatives aligned with overall marketing strategy;
• Manage and develop personal brands of key team members on LinkedIn;
• Create and oversee content production across different formats (posts, videos, etc.);
• Coordinate content workflows with internal team members and external contributors;
• Support outreach and communication with target audiences and industry experts;
• Contribute to company presence across external platforms and directories;
• Participate in preparation of marketing initiatives such as events, awards, and campaigns;

• Track content performance and provide insights for improvement.

   

What We’re Looking For:

• Experience in content marketing, SMM, or a similar role;
• Strong experience with LinkedIn as a marketing and communication channel;
• Ability to create clear, engaging B2B content in English;
• Structured and proactive approach to managing multiple initiatives;
• Experience working in a team and coordinating cross-functional tasks;
• Background in B2B, IT outsourcing is a plus.

24PLAY is a game development company from Ukraine, creating games and playable ads in co-development and co-production with partners worldwide.
 

Since 2019, we’ve been bringing together strong production expertise, creative talent, and a deep understanding of games to turn ideas into engaging player experiences. Today, we collaborate with partners such as Ubisoft, Papaya, Octo Games, and others - developing and launching games and playable experiences for global audiences.

As a Diia City resident, we offer employee reservation starting from the first day of employment.

We are currently looking for a Junior/Middle Motion Designer to share our core company values:
 

• Creativity: We actively encourage and embrace each other’s ideas, transforming them into reality through collaboration and innovative thinking.
•  Integrity: We commit to providing honest feedback and realistically assessing situations, fostering a culture of trust and transparency.
•  Productivity: We strive to optimize our workflows to achieve the best possible results in the shortest timeframe, ensuring efficiency and effectiveness in our operations.
•  Uncompromising Quality: Our commitment to excellence drives us to prioritize the quality of our work above all else, ensuring that we consistently deliver outstanding results.
•  Healthy Lifestyle: We advocate for a healthy lifestyle and stand against harmful habits, promoting well-being and balance within our team.

We are looking for a professional for the role that requires:

• Full-time job;
• Office-based in Kyiv;

Main responsibilities:

• Create advertising creatives based on gameplay recordings or in-game assets (including capturing gameplay footage in Unity when needed);
• Generate fresh and engaging ideas for creatives.

Our ideal candidate:

• At least 1 year of experience in gamedev as a Motion Designer;
• Understanding of composition, editing principles and techniques, sense of rhythm, and ability to work with color;
• Ability to work with sound and basic knowledge of sound design;
• Understanding of core animation principles;
• Basic understanding of advertising creative structure;
• Proficiency in Adobe software (After Effects, Photoshop, Premiere, Illustrator), but you’re also welcome to use any additional tools you’re comfortable with;
• Ability to work with vector web animation (SVG, TGS formats).

Nice to have:

• Experience working with Unity and understanding of its basic components;
• Experience with 3D graphics / Blender / Ability to set up 3D renders (lighting, materials);
• Experience creating store assets for App Store and Google Play;
• Use of AI tools in daily workflows.
   

Why join our team?

• Fully Legal: Official employment in full compliance with Ukrainian labor legislation, including paid vacation (24 days) and sick leave (unlimited).
• Professional Team: A high-performing group of skilled individuals committed to excellence.
• No Overtime: We prioritize a healthy work-life balance, with no overtime required.
• Stable Payments: No payment delays since the foundation of the company.
• Bonus System: A unique reward system designed to motivate employees by aligning their performance with the company’s financial goals.
• Professional Development: Access to mentorship programs and our internal library for continuous growth.
• Events: Enjoy board games, masterclasses, corporate events, sports activities, and free English classes.
• Comfortable Workspace: A modern office in Kyiv featuring a spacious lounge, fully-equipped kitchen, sports zone, cinema, and complimentary spa facilities for employees.
   

We look forward to receiving your application!

24PLAY is a Gamedev company from Ukraine that has been developing and publishing mobile games since 2019.

We are a team of professionals who have launched dozens of popular games and gained over 100 million satisfied players worldwide. Our games include Zombiepunk, Blitzkrieg Assault, Street Dude, and more.

As a Diia City resident, we offer employee reservation starting from the first day of employment.
 

We are currently looking for a Game Designer to share our core company values:

• Creativity: We actively encourage and embrace each other’s ideas, transforming them into reality through collaboration and innovative thinking.
• Integrity: We commit to providing honest feedback and realistically assessing situations, fostering a culture of trust and transparency.
• Productivity: We strive to optimize our workflows to achieve the best possible results in the shortest timeframe, ensuring efficiency and effectiveness in our operations.
• Uncompromising Quality: Our commitment to excellence drives us to prioritize the quality of our work above all else, ensuring that we consistently deliver outstanding results.
• Healthy Lifestyle: We advocate for a healthy lifestyle and stand against harmful habits, promoting well-being and balance within our team.

We are looking for a professional for the role that requires:

• Full-time job;
• Office-based in Kyiv.

Key responsibilities:

• Idea Development: Generate original and engaging game ideas for mobile games of all complexity levels (from hybrid-casual to Casual and Midcore).
• Design: Create gameplay, levels, and mechanics that will inspire players.
• Documentation Creation: Develop detailed game documents, pitches, and presentations describing game and economic systems, game rules, monetization systems, and other important product elements.
• Balancing: Balance the game mechanics, progression systems, and economy.
• Team Interaction: Work collaboratively with developers, artists, and other team members to successfully integrate gameplay and ensure high product quality.
• Analysis and Optimization: Work with analytics systems, identify problems, and propose changes to provide a better gameplay experience.

Our ideal candidate:

• English Language: English level B1 or higher.
• Game Design Experience: Experience working as a Game Designer in mobile games.
• Creativity: Ability to find unconventional and interesting solutions that make our games unique.
• Market Knowledge: Understanding of the mobile games market and popular mechanics, as well as a desire to implement innovative solutions.
• Proficiency in Spreadsheets: Good understanding of mathematics, knowledge of working with Google Spreadsheets, and creating balance sheets.
• Teamwork: Willingness to collaborate with other team members.
• Analytical Skills: Basic understanding of methods for analyzing game metrics data, organizing information, and creating reports.

Will be a plus:

• Knowledge of Figma for effective collaboration and visual documentation.
• Knowledge of the Unity game engine.
• Experience conducting A/B testing to optimize game features and mechanics.
• Ability to work independently with analytical systems (e.g., Amplitude, Firebase, GameAnalytics).
• Experience in game balancing for midcore games.
• Experience in level design for action-adventure or similar games, as well as narrative design.

Why join our team?

• Fully Legal: Official employment in full compliance with Ukrainian labor legislation, including paid vacation (24 days) and sick leave (unlimited).
• Professional Team: A high-performing group of skilled individuals committed to excellence.
• No Overtime: We prioritize a healthy work-life balance, with no overtime required.
• Stable Payments: No payment delays since the foundation of the company.
• Professional Development: Access to mentorship programs and our internal library for continuous growth.
• Events: Enjoy board games, masterclasses, corporate events, sports activities, and free English classes.

• Comfortable Workspace: A modern office in Kyiv featuring a spacious lounge, fully-equipped kitchen and complimentary spa facilities for employees.

   

We look forward to receiving your application!

 We are currently looking for a Senior Sales Development Representative (SDR) for one of our international projects in the iGaming industry.

  Our client is a B2B iGaming technology company that provides a comprehensive ecosystem for gaming operators, including turnkey casino and sportsbook platforms, aggregation solutions, and AI-powered operational tools. The company works with experienced operator teams, groups launching additional brands, and ambitious new entrants across LATAM, Africa, and other rapidly growing markets.

  As the business continues to expand and strengthen its market position, we are seeking a commercially driven SDR to help build a high-quality sales pipeline and support further growth.

The Role

We are looking for a Senior SDR who focuses on creating qualified opportunities rather than simply generating activity.

What you’ll do

• Build and prioritize ICP-fit account lists by region, product need, operator maturity, and buying triggers
• Run multi-channel outbound across email, LinkedIn, calls, and event follow-up
• Qualify inbound and outbound interest against operator type, current stack, licensing, launch timeline, and budget realise
• Map decision-makers and buying processes inside target accounts
• Maintain disciplined CRM hygiene — clean records, accurate stages, real next steps
• Feed back market intelligence on competitor positioning, objections, and winning narratives
• Prepare target lists before industry conferences, attend events on-site, book and run meetings during the event, and execute structured post-event follow-up
• Work closely with product, implementation, legal/compliance, and commercial teams on fit and readiness

What we’re looking for

• 2–3 years in outbound sales development, BDR/SDR, inside sales, or early commercial roles
• Proven outbound experience — cold email, LinkedIn, calls, and messaging — with a track record of opening conversations from a cold start, not just working warm inbound
• Hands-on experience generating qualified meetings at iGaming conferences (ICE, SiGMA, iGB Live, SBC, BiS, etc.) — pre-event target lists, on-site meeting booking, and structured post-event follow-up
•  Willingness and ability to travel to and attend industry conferences as part of the role
• B2B iGaming experience strongly preferred; adjacent experience in high-risk fintech, affiliate tech, or sportsbook/casino ecosystem also welcome
• Demonstrable track record of creating qualified leads — not just booking meetings
• Strong CRM discipline (HubSpot or Salesforce) and fluency with prospecting tools (Sales Navigator, Apollo, ZoomInfo or equivalent)
•  Ability to discuss PAM/platform, sportsbook, aggregation, payments, KYC, and affiliate stacks in commercial terms
• Awareness of regulated vs. non-regulated market implications and when to escalate
• Practical, non-gimmicky use of AI for research, personalization, and prep workflows
• English fluency required. Spanish or Portuguese is a strong advantage for LATAM; French is helpful for parts of Africa.

What success looks like

By the end of your first 90 days, you’ve completed product and qualification certification, run clean CRM workflows, and started generating qualified meetings. In steady state, you’re consistently producing accepted MQLs, qualified opportunities, and meaningful sourced pipeline — while contributing market insight that sharpens our messaging and GTM.

Why join

This role sits close to strategy. You’ll influence pipeline quality, positioning, and commercial direction at a company where the conversations are genuinely complex and the buyers are sophisticated. You’ll work directly with leadership, shape what enters the funnel, and build relationships across one of the most operationally interesting sectors in online gaming.

Compensation

Market-based and location-adjusted. Base plus quality-weighted variable, with payout tied to accepted opportunities and sourced pipeline — not vanity meetings.

About the role

We are looking for a Lead Generation / Sales Development Specialist to join a project with a Sweden-based company developing an AI-powered child safety solution.

The main focus of the role will be B2B lead generation and outbound sales activities across international markets, including the EU, UK, Australia, and the US. You will work with an existing target audience and lead database, using ready-made sales materials, messaging, and outreach strategies provided by the client.

The role also offers an attractive performance-based commission structure: 15% on the first 10 clients, 20% on clients 11–25, and 25% on every client after the 25th. The commission is paid directly to the sales professional.

What you’ll do

• Conduct outbound lead generation via LinkedIn and email
• Work with an existing prospect list and defined ICP at the start of collaboration
• Personalize and send outreach messages based on provided scripts and materials
• Identify and engage relevant decision-makers
• Follow up with prospects and maintain communication
• Drive prospects to the company's website and encourage them to schedule a product demo
• Qualify initial interest and pass engaged prospects to the next stage of the sales process
• Track outreach activities and results
• Continuously improve outreach based on campaign performance

What we’re looking for

• 1+ years of experience in lead generation, business development, SDR, B2B Sales, or a similar role
• Hands-on experience with LinkedIn and email outreach
• Strong English communication skills (written and spoken)
• Professional communication and presentation skills
• Experience working with international B2B clients
• Ability to communicate confidently with decision-makers
• Proactive and results-oriented approach
• Ability to work independently and consistently follow up with prospects

Would be a plus

• Experience selling SaaS / AI / technology products
• Experience with outbound lead generation in the EU, UK, US, or Australian markets
• Experience booking demos or sales meetings
• Familiarity with CRM and sales automation tools

Who Are We?

Welltech is a global wellness technology company with Ukrainian roots. Our mission is to build and scale wellness apps globally through state-of-the-art, tech-driven performance marketing.

We are one of the most established players in the wellness app space, and we are accelerating. Over 25.5 million people across the world use our apps — Muscle Booster, Yoga-Go, and WalkFit — to build healthier habits, move more, and feel better every day. Every subscription represents a real person making a real change in their life, and we take that seriously.

With 500+ people across hubs in Cyprus, Ukraine, Poland, Spain, and the UK, we combine the scale of a market leader and the drive of a team that's just getting

What We're Looking For

We are looking for a Senior Marketing Analyst focused on measurement and signal engineering — ensuring Meta, Google Ads, TikTok, and other ad platforms receive accurate, timely, and high-quality conversion signals. You will work closely with Marketing, Product, Data Engineering, and ad platform representatives to improve campaign measurement and optimization.

Main Responsibilities

• Marketing & signal optimization — Partner with Marketing and ad network representatives to improve conversion signals, assess product and ad platform changes, and investigate signal-related performance drops.
• Ad network S2S integrations — Design and maintain conversion pipelines for ad networks with support from Data Engineering team. Ensure timely, deduplicated, and high-quality signal delivery.
• New ad platform onboarding — Set up and launch integrations with new ad platforms, covering conversion signal delivery and reporting data feeds for Marketing
• Pixel & GTM management — Manage GTM releases across multiple web properties and implement pixels and conversion events for ad networks.
• Signal quality & monitoring — Monitor Meta EMQ, pixel and CAPI diagnostics, deduplication, Google Ads conversion diagnostics, Enhanced Conversions, click ID capture, and offline conversion uploads. Build monitoring and alerts for errors, latency, coverage, and discrepancies.
• UTM & Attribution — Maintain UTM parameters and campaign naming conventions and ensure correct attribution.
• Reporting & analytics — Build ad-hoc and monitoring reports for conversion values, bidding performance, signal delivery, and funnel metrics. Define Signal Engineering metrics.

• Marketing datasets — Build and maintain custom marketing datasets

   

Required Skills and Experience

• 3+ years of experience in marketing analytics, digital measurement, ad tech, or tracking
• Advanced SQL (window functions, CTEs, performance-aware querying, data quality checks) and experience working with large data warehouses
• Hands-on experience with Google Tag Manager
• Experience with visualization tools (Tableau, Looker, or similar) — Tableau is our primary BI tool
• Proven experience partnering with performance marketing / UA stakeholders and communicating insights to non-technical audiences
• Understanding of browser-side and server-side tracking
• Hands-on knowledge of at least one ad platform, including campaign types, bidding strategies, and conversion setup
• Solid understanding of marketing metrics
• Understanding of GDPR-compliant tracking approaches

• Ability to communicate effectively in English (written + spoken)

   

Nice to Have

• Understanding of mobile attribution & tracking, including SKAdNetwork (SKAN), and experience with an MMP such as AppsFlyer, Adjust, or similar.
• Experience with incrementality and holdout testing (e.g. Meta Conversion Lift, Google Ads Conversion Lift, geo-experiments) to validate the impact of signal changes on campaign performance
• Experience with Meta Conversions API (CAPI) or Google Data Manager API.
• Experience with LTV modeling and calculations, preferably for subscription-based products.

• Experience with Airflow, dbt, or similar data tools.

   

Candidate journey

⭕️ Recruiter call --> ⭕️ Meet a team member --> ⭕️ Meet the Leadership team --> ⭕️ Skills assessment

Locations: Ukraine; Armenia; Bulgaria; Cyprus; Estonia; Hungary; Latvia; Lithuania; Romania

Business Development Manager — iGaming

We’re scaling the 100FTD media buying team and looking for an experienced Business Development Manager who understands how the Spend Model works, knows how to build strategic partnerships, and can negotiate top-tier deals with advertisers.

We’re a product-driven iGaming team with our own infrastructure, deep traffic expertise, and fast internal processes. We focus on results, efficiency, and long-term partnerships — without unnecessary bureaucracy.

What you’ll do

• Build and develop long-term relationships with direct advertisers, operators, and iGaming brands
• Source and negotiate new partnerships with white-label / licensed advertisers
• Work with the Spend Model, understand its economics, and negotiate competitive commercial conditions
• Identify new brands, GEOs, and business opportunities for our media buying team
• Negotiate rates, budgets, KPIs, commission structures, and other partnership terms
• Manage the full BD cycle — from the first contact and negotiations to launch and scaling
• Work closely with Media Buying, Account Management, and Operations teams
• Monitor existing partnerships and identify opportunities to increase volumes and renew deals
• Represent the company at industry events, conferences, and online meetings

• Maintain a strong pipeline of potential advertisers and consistently bring new opportunities

   

What we’re looking for

• 2+ years of experience as a BDM / Business Development Manager in iGaming
• Strong understanding of the gambling / online casino industry
• Proven experience working directly with advertisers, operators, brands, or affiliate programs
• Hands-on experience with the Spend Model is a strong priority
• Good understanding of traffic acquisition, media buying, and key iGaming metrics
• Strong negotiation and communication skills
• Ability to independently find, approach, and close new partners
• Portuguese — fluent / professional level
• English — confident communication level
• Existing network of iGaming contacts will be a strong advantage

• Result-oriented mindset and ability to work with commercial targets

   

What we offer

• Work with an experienced in-house iGaming media buying team
• Direct access to the media buying team and fast decision-making
• Opportunity to work with white-label and licensed advertisers
• Competitive, individually negotiated compensation
• Performance-based bonus system
• Flexible working format
• International team and global GEO coverage
• Opportunity to attend major iGaming conferences and industry events

• Long-term cooperation with significant room for growth

   

Why 100FTD?

We don’t just bring traffic — we build scalable and sustainable partnerships.

Our media buying team has its own infrastructure, strong expertise across multiple traffic sources and GEOs, and the ability to scale successful campaigns quickly.

If you already understand the iGaming ecosystem, know how the Spend Model works, and have a strong network of advertisers, we’d love to meet you.

Aweb is an internet marketing agency that has successfully promoted clients' sites since 2006 using search engine optimisation (SEO) and contextual advertising (PPC). We help clients see how effective Internet marketing can benefit and help their businesses grow.

We invite a client success manager with experience in digital marketing to join our team.

Main Tasks:

• communicate with clients, build long-term trust relations;
• analyse customer needs;
• solve development tasks most optimally;
• coordinate the work of a team of technical specialists;
• control the project execution terms.

Requirements:

• mandatory expertise in communication, conducting complex negotiations with clients;
• the ability to quickly find answers to any questions;
• the ability to understand the client's needs, the ability to correctly transform his wishes into tasks;
• notable analytical abilities;
• the ability to accurately and clearly formulate thoughts - orally and on paper;
• multitasking, ability to switch quickly.
• It will be an advantage:
• knowledge of the basics of Internet marketing.

We offer:

• a decent salary;
• official employment;
• the loyal attitude of management;
• remote work.

Our job offer provides:

• an experienced mentor during the trial period;
• the opportunity to develop and realize your potential in interesting projects;
• regular seminars from Google employees, as well as the opportunity to attend Google conferences in Ukraine and abroad;
• participation in internal seminars and exchange of useful information with related departments in an informal setting;
• corporate library and virtual repository of knowledge and experience.
• flexible management, availability to discuss ideas and perspectives;
• efficient team and friendly atmosphere.

By joining our team, you can work with people motivated by success and involved in a common cause.

To get our job offer, you will have to:

• Send a resume with salary expectations;
• Complete a test task;
• Meet with the HRD and Head of Clients Service Department;
• Meet with the Head of Clients Service Department, HRD and CEO;
• Accept our offer)

See you soon!

We are seeking a highly skilled and experienced Team Lead Python/Django to join our dynamic team.

As a Team Lead, you will be an expert and a leader, playing a crucial role in guiding the development team, making technical decisions, and ensuring the successful delivery of high-quality software products.

You'll be a great fit if you have:

- 5+ years of experience with Python 3.4+;

- 4+ years of experience with Django/DRF and RESTful APIs;

- Experience working with relational and NoSQL databases (PostgreSQL, MongoDB, etc.);

- Familiarity with Elasticsearch;

- Knowledge of cloud solutions: AWS, GCP, Azure;

- Experience in multithreading/multiprocessing approaches;

- Proven experience in supporting and developing existing high-load projects;

- Proficiency with Docker, Kubernetes, and CI/CD pipelines;

- Previous experience in a Team Lead role;

- English proficiency — Upper-intermediate.

What you'll do:

- Lead and manage the Backend department and development process, providing support to team members.
- Develop and contribute to Backend Architecture.
- Participate in pre-sale activities
- Participate in decision-making processes related to design architecture, solution development, architectural, and code reviews.
- Write clean, well-structured, and maintainable code while maintaining high coding standards within the team.
- Develop high-load solutions and conduct R&D work with new technology.

Would be a plus:

- Experience with Celery;

- Experience with payment systems integrations.

We ensure your growth with:

- Great networking opportunities with international clients, involving challenging tasks;

- Involvement in building interesting projects from scratch using new technologies;

- Personal and professional development opportunities

- Competitive salary fixed in USD;

- Paid vacation and sick leaves;

- Flexible work schedule;

- Friendly working environment with minimal hierarchy;

- Comfortable, spacious, and well-equipped office in the city center;

- Team-building activities, corporate events.

Go Developer (Middle)

Salary range: $500 – $1500

Location: Ukraine (Remote)

Employment type: Full-time

Experience: 1+ years

A small and productive team is looking for a Middle Go Developer to assist an experienced Senior Engineer. Our project is growing, and the task scope is expanding, so we are seeking a reliable specialist ready to dive into backend microservice development, write clean code, and grow alongside the team.

What you will do:

• Development and support of Go microservices
• Design and optimization of REST API / gRPC
• Participation in architectural discussions alongside the Senior Engineer
• Writing unit and integration tests

• Database optimization and Code Review

   

Our expectations (Must have):

• 1–2+ years of commercial Go development experience
• Solid knowledge of Concurrency (goroutines, channels, context)
• Experience working with PostgreSQL / MySQL (writing and optimizing SQL queries)
• Understanding of REST API and gRPC / Protocol Buffers
• Experience using Docker and Git
• Basic knowledge of NoSQL (Redis / Memcached)
• Ability to use AI tools for code generation and AI agents for automating routine tasks to increase productivity
• Understanding of SOLID, DRY, KISS principles and clean architecture

Nice to have:

• Experience with message brokers (RabbitMQ / Kafka)
• Understanding of Kubernetes / CI/CD basics
• Basic Linux skills

What we offer:

• 100% remote format
• 8-hour working day (schedule can be discussed after the interview)
• Working alongside a strong Senior Go Developer (we expect autonomy: before asking a question, you try to find the solution yourself, but if stuck, Senior assistance is always available)
• Minimal bureaucracy and fast decision-making processes
• Timely payments

We are looking forward to your CV! Please note: before the interview stage, candidates will be asked to complete a short technical task and submit a brief video introduction.

About the Role

We’re seeking a  Business Analyst/Product Manager to ensure flawless delivery of features to our customers. You’ll work hands-on with development teams to execute the product roadmap defined by our CPO, maintain high quality standards, track team performance metrics, and ensure releases happen on schedule without delays.

This is an execution-focused role. You’ll translate business requirements into technical specifications, manage the delivery process, minimize bugs and incidents, and ensure our customers receive high-quality features on time.

Role Type: Business Analyst (Execution & Delivery focused)

Time Allocation:

Feature Delivery (50% of your time) 

• Manage product backlog for development teams, ensuring 2+ sprints are always groomed 
• Write detailed user stories with clear acceptance criteria and edge cases 
• Conduct bi-weekly sprint planning and weekly backlog refinement sessions 
• Ensure 95%+ of releases ship on scheduled dates - no delays, no excuses 

• Remove blockers proactively to keep teams on track 

   

Technical Documentation (20%) 

• Prepare Business Requirements Documents (BRD) outlining business objectives and scope 
• Write comprehensive Product Requirements Documents (PRD) including:  
• Functional specifications and user flows 
• API specs, data models, integration requirements 
• Technical constraints and performance considerations 
• Acceptance criteria and test scenarios 

• Maintain clear documentation in Confluence for engineering and stakeholders 

   

Quality & Incident Management (15%) 

• Drive bug reduction initiatives - target <3% bug escape rate 
• Manage P0/P1 incidents: triage within 30 minutes, resolve within 4 hours 
• Document post-mortems with root cause analysis and preventive actions 
• Track quality metrics: bug rates, regression issues, technical debt 

• Collaborate with QA on test coverage and automation priorities 

   

Metrics & Reporting (15%) 

• Track team performance: velocity, cycle time, lead time, commitment accuracy 
• Build dashboards in Jira showing real-time delivery health 
• Present quarterly metrics to CPO showing delivery trends and quality improvements 
• Coordinate with stakeholders: Customer Success (weekly), Sales (bi-weekly), Support (weekly) 

Report To: Chief Product Officer (CPO)
Location: Remote (Europe/US time zones preferred for team overlap)

Must-Have Qualifications

• Experience 3-5+ years as Business Analyst  or Product Manager in B2B SaaS, cloud software, or CRM solutions
• Proven track record of on-time delivery: Be ready to share specific metrics (e.g., “Achieved 95% on-time release rate over 12 months”)
• BRD/PRD writing experience: At least 2 years writing technical specifications for engineering teams
• Agile/Scrum mastery: 3+ years managing backlogs, writing user stories, leading sprint ceremonies
• Quality focus: Experience reducing bug rates and managing incident response

• Technical proficiency: Understanding of APIs, cloud platforms, CRM integrations, data models

   

Skills

• Execution Excellence: Ability to drive features to completion on schedule, removing blockers proactively
• Technical Documentation: Strong writing skills for BRD/PRD with clarity and detail
• Analytical: Can track and present team performance metrics (velocity, cycle time, bug rates)
• Quality Mindset: Obsessed with reducing bugs, improving processes, preventing incidents
• Communication: Fluent English (C1/C2), able to explain requirements to technical and non-technical audiences
• Prioritization: Can make quick trade-off decisions to keep releases on track

• Incident Management: Experience triaging and coordinating response to production issues

   

Tools Proficiency

• Jira/Linear: Advanced backlog management, sprint planning, reporting
• Confluence: Documentation, BRD/PRD templates, knowledge management
• Analytics: Mixpanel, Amplitude, Google Analytics for feature tracking

• Design: Figma collaboration for UI/UX specifications

   

   

Mindset

• Delivery-focused: Obsessed with hitting release dates and shipping quality features
• Detail-oriented: Catches edge cases, writes comprehensive acceptance criteria
• Proactive problem-solver: Removes blockers before they impact timelines
• Quality-driven: Won’t ship until it’s right, balances speed with quality
• Team player: Supports engineering, collaborates with cross-functional teams
• Customer-centric: Understands impact of delays and bugs on customer experience

🌟 Nice-to-Have (Bonus Qualifications)

Experience

• 3-5+ years product ownership experience (for Senior-level consideration)
• Previous experience in CRM industry (Salesforce, HubSpot, Pipedrive ecosystem)
• Background as Business Analyst, Solutions Engineer, or QA Lead (strong documentation skills)
• Experience with DevOps practices (CI/CD, release automation, monitoring)
• Incident management training (ITIL, SRE practices)

• Experience managing API products or developer-facing features

   

Skills & Knowledge

• SQL proficiency: Can write queries to analyze feature usage and performance
• Scripting/automation: Python, JavaScript for data analysis or tooling
• Advanced Jira: Custom workflows, automation rules, dashboard creation
• API documentation: Swagger/OpenAPI specification writing

• Performance testing: Understanding of load testing and scalability considerations

   

Why Join Proxima CRM?

Execution Impact: Your work directly affects customers. Every feature you deliver improves their workflow and business outcomes.

Quality Culture: We value doing it right over doing it fast (but we do both). You’ll have support to maintain high standards.

Modern Processes: We use best practices in Agile, documentation, and incident management. You’ll work with experienced teams.

Growth: Early product ownership hires have opportunities to take on more scope, mentor others, and grow into leadership roles.

Flexibility: True remote-first. Work from anywhere with flexible hours and async-first culture.

Proxima CRM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We're looking for night shift Customer Support Agents to join our team! If you're a night owl who enjoys helping people and solving problems, we'd love to meet you.
 

What you'll be doing:

• Chatting with customers and helping them with their questions via chat, email, phone calls, and other channels
• Keeping in touch with your teammates throughout your shift so you can solve issues together
• Making sure every customer gets a friendly, clear, and helpful experience
   

What we're looking for:

• Got customer support experience? Awesome!
• No experience? That's totally okay too. If you're eager to learn, we'll teach you everything you need to know
• You're available to work night shifts (23:00 – 07:00)
• You stay calm when things get busy and genuinely enjoy helping people
• Your English is C1+ in both speaking and writing
   

What you'll get:

• Fully remote work - work from wherever you're most comfortable
• Extra bonuses for every night shift 🌙
• Full onboarding and training, so you'll never feel lost
• A friendly startup team
• Plenty of opportunities to learn, grow, and build your career in customer support
   

If helping people, solving problems, and working nights sounds like your thing, we'd love to hear from you! ✨

About Us:

We are a growing B2B tech agency. We already have a high-level Lead Gen Strategist building our outreach "Playbook." Now, we need a smart, autonomous, and detail-oriented Lead Generation Specialist to execute it.

The Role:

You will be the "hands" on the keyboard. We will provide the strategy, the target audience, and the messaging frameworks. Your job is to research the right prospects, personalize the outreach, send the messages on LinkedIn and Upwork, and manage the inbox to book meetings.

Your Responsibilities:

•   Prospecting: Find decision-makers (CEOs, CTOs, Founders) that fit our exact Ideal Customer Profile.
•   Personalization: Write highly customized first lines/icebreakers based on their profile or company news. (No lazy copy-pasting)
•   Execution: Send proposals on Upwork and manage LinkedIn outreach campaigns.
•   Inbox Management: Reply to interested prospects promptly and get them to book a call.
•   Tracking: Log your daily numbers (messages sent, replies, calls booked) in our tracker.

Requirements:

•   Excellent written English (you must sound like a native professional).
•   Highly autonomous. You don't need someone watching your screen to get the work done.
•   Experience with LinkedIn Sales Navigator and Upwork.
•   High attention to detail.

Compensation:

We offer a reliable hourly rate PLUS a performance bonus for every Qualified Call you book. If you are good at this, you will make great money.

How to Apply (CRITICAL):

To prove you have good English and attention to detail, you MUST include a link to a 1-minute Loom video or audio recording introducing yourself.
 

Also, answer this question in your proposal: If you are reaching out to the CTO of a software company, what is one thing you would look for on their LinkedIn profile to write a personalized first sentence?

(Proposals without a video/audio link will be automatically declined).

Шукаємо у команду Senior DevOps / SRE Engineer (Remote).

Якщо ви маєте бажання працювати в невеликому колективі разом із сильною командою, радо розглянемо ваш відгук! Ми шукаємо не лише сильного DevOps Engineer, а й інженера із досвідом Site Reliability Engineering (SRE), який готовий брати на себе технічне лідерство, ділитися знаннями та допомагати розвиватися іншим членам команди. Націлені на довгострокову співпрацю з компенсацією, що базуватиметься на вашому досвіді роботи.
 

Завантаженість: повна зайнятість — 40 год/тиждень. Робота віддалена. Оплата погодинна.
 

Стек технологій:

- Scripting: Bash | Python | Makefile

- Containers and Orchestration: Kubernetes | Docker | GKE

- Infrastructure as Code (IaC): Terraform | Ansible

- CI/CD & Automation: GitHub Actions | CircleCI | TravisCI

- Cloud Providers & IaaS: AWS | GCP | Azure | Hetzner

- Databases: SQL | NoSQL (PostgreSQL, Redis…)

- Authorization and Security: OpenSSL

- Observability and Monitoring: Prometheus | Grafana | ELK Stack (Elasticsearch, Logstash, Kibana)

- Operating Systems: Linux
 

Site Reliability Engineering (SRE):
- SLI / SLO / SLA | Incident Response | Root Cause Analysis (RCA) | - High Availability | Capacity Planning | Disaster Recovery | 
- Performance Optimization | Reliability Engineering | 
 

Буде плюсом:

- Infrastructure Management: Developing and implementing infrastructure, configuration, and code branching strategies.

- Quality Assurance & Testing: Conducting integration, regression, UI/UX, API, load/stress, and other types of testing.

- Bug Tracking & Issue Management: Identifying, documenting, and tracking software defects and bugs.

- Performance & Optimization: Monitoring and analyzing quality metrics to identify areas for improvement.

- Automated Testing: Experience with automated testing frameworks such as Selenium, Appium, JMeter, etc.

Mentoring & Leadership:
- Досвід менторингу Junior/Middle інженерів, проведення code review, технічних обговорень, knowledge sharing та допомоги команді у професійному розвитку.
 

Вимоги до кандидата:

- Досвід роботи DevOps Engineer та практичний досвід Site Reliability Engineering (SRE)
- Досвід побудови та підтримки високодоступних production-систем із високими вимогами до reliability.

- Досвід роботи з Kubernetes у production-середовищі

- Розуміння принципів високої доступності, масштабування та відмовостійкості систем

- Досвід побудови та підтримки CI/CD процесів

- Англійська мова — Intermediate+

- Уміння слідувати code conventions

- Здатність навчатися

- Здатність наполегливо працювати

- Критичне мислення

- Витривалість

- Спроможність лаконічно та чітко пояснювати свою думку

- Бажання ділитися знаннями, проводити менторинг та допомагати розвиватися іншим членам команди

- Відданість нашим проєктам

- Прозорість
 

Що отримаєте:

- Віддалені умови роботи

- Удосконалення навичок планування та продуктивності

- Робота у вимогливому, але дружньому середовищі серед A-гравців

- Регулярний зворотний зв'язок і допомога в плануванні вашого навчального процесу та кар'єрного зростання

- Незалежність від місцевого ринку та долучення до глобальної економіки

- Підвищення рівня володіння англійською мовою

- Корпоративні навчання, технічні воркшопи та тренінги для постійного підвищення кваліфікації