Jobs at Djinni

We are a U.S.-based telehealth company looking for a technical, process-oriented Support & Operations Specialist to join our existing support team.

This is not a standard customer support role. Your job is to solve complex operational issues, improve internal processes, and reduce manual work through automation. You will handle escalated support cases while continuously improving how the support team operates.


You will work inside:

EMR
CRM
Chatway
Email
Phone support
AI and automation tools (Make, Zapier, APIs, etc.)


Responsibilities

Technical Support & Escalations
Handle complex support cases escalated by the support team
Speak with customers by phone when needed
Investigate operational issues across multiple systems
Coordinate with developers when technical fixes are required
Troubleshoot billing, order, and workflow issues
Process Improvement & Automation
Identify repetitive manual work
Build and maintain automations to eliminate repetitive tasks
Improve internal workflows and support efficiency
Document processes and create internal tools where appropriate


Operations

Monitor order flow and identify bottlenecks
Resolve delayed or stuck orders
Track issues across EMR and CRM
Improve operational reliability


Requirements

Fluent spoken and written English
Comfortable speaking with U.S. customers by phone
Strong technical problem-solving skills
Experience with CRM systems
Experience with automation tools such as Make, Zapier, APIs, AI workflows, or similar
Able to investigate issues independently and work across multiple systems
Available during U.S. business hours


Nice to Have

Experience in telehealth or healthcare operations
Basic SQL or scripting knowledge
Experience working alongside engineering teams


Success Metrics

Resolution time for complex cases
Reduction in manual support workload
Number and impact of implemented automations
Operational improvements delivered


Compensation

Hourly, with long-term opportunity and performance-based increases.


When applying, include:

Your availability (timezone + working hours)

Examples of automations or process improvements you have built

A brief description of the most technically challenging support issue you solved

 

*About the Role*
We are looking for a Business Development & Project Coordinator to join our team in a full-time position. This is a hybrid role at the intersection of opportunity sourcing, project coordination, and team communication — ideal for someone who enjoys both analytical work and staying in the middle of the action.

*Requirements*
No prior production experience is required — we are ready to teach and support you at the start. What matters most is motivation, self-organization, and a genuine interest in this kind of work.
- Familiarity with Upwork or other freelance marketplaces, or a willingness to learn them quickly (searching, evaluating, and qualifying projects)
- Ability to analyze project descriptions and assess their fit against team skills and availability
- Confident working with structured data (Google Sheets / Excel) and preparing simple reports
- Basic understanding of the software development process and common technologies, or readiness to learn (enough to evaluate whether a project matches the team's stack)
- Upper-Intermediate or higher written English — you will read project requirements and prepare client-facing reports
- Strong self-organization and attention to detail — much of this work is real-time monitoring and follow-through

*Job Responsibilities*
- Monitor freelance marketplaces and job platforms in real time to identify projects and opportunities that match our team's expertise
- Analyze and qualify incoming opportunities, evaluate requirements, and provide the best matches to the technical team
- Communicate with the development team: track task status, availability, and workload
- Track logged hours and verify time reports across active projects
- Prepare regular reports on completed work for clients and internal stakeholders
- Maintain an organized pipeline of opportunities and keep the team informed of promising leads

*Nice to Have*
- 1+ year of experience in lead generation, sales support, project coordination, or a similar role in IT
- Experience writing proposals or bids on Upwork
- Familiarity with time-tracking tools and workload monitoring
- Experience with project management tools (Jira, Trello, ClickUp, or similar)
- Basic understanding of Web/Mobile/BE development terminology

*Hiring Process*
- Pre-screening (30 minutes) — Initial conversation focused on your background, experience, and expectations.
- Practical Interview (~1 hour) — Discussion of real scenarios: evaluating sample projects, prioritizing opportunities, and structuring reports.

*Our Approach*
- Transparency: We openly communicate how our pipeline and processes work and what challenges lie ahead.
- Result-Oriented: We value finding the right opportunities and clear reporting over unnecessary bureaucracy.
- Growth: An opportunity to shape this role, influence how we find and win projects, and grow toward business development or delivery management.
- Flexibility: Flexible working hours and a strong focus on maintaining work-life balance.

*We Offer*
- Competitive compensation
- Flexible work schedule
- Paid time off, including vacation, sick leave, and public holidays
- Mentorship and hands-on guidance during onboarding — we will teach you our processes and tools
- Direct impact on the company's project pipeline and close collaboration with the engineering team

About Us
We are a fast-growing and leading company in the AI Voice space for the iGaming industry. We replace inefficient manual processes with scalable, reliable, and high-performance AI technology. Our solutions are already used by 20+ brands across 8+ geographies. We are well-funded, ambitious, and building a team of top professionals.

We’re looking for a Backend Developer to build and maintain reliable backend services and integrations. You’ll work with TypeScript services, REST APIs, and cloud infrastructure, and help us deliver features through clean architecture, automated tests, and robust CI/CD pipelines.

Responsibilities

• Design, build, and maintain backend services using TypeScript
• Develop and document REST APIs and handle API integrations with external systems
• Work with MongoDB: data modeling, performance optimization, and query tuning
• Containerize and run services using Docker
• Improve reliability and delivery speed via CI/CD, version control best practices, and code reviews
• Apply OOP principles and maintain clean, scalable architecture
• Write and maintain automated tests (unit/integration) and ensure quality gates
• Deploy and operate services on AWS (e.g., EC2, S3, Lambda) and monitor production stability
• Implement and support workflow orchestration using Temporal or a similar workflow engine

Requirements (Must-have) 

• Strong experience with TypeScript
• Experience with Node.js
• Hands-on experience with MongoDB
• Confident with Docker
• Good knowledge of Git/GitHub and modern development workflows
• Experience with CI/CD pipelines
• Solid understanding of OOP and clean code practices
• Practical experience with automated testing
• Experience with REST APIs and third-party API integration
• Exposure to AWS services: EC2, S3, Lambda
• Experience with Temporal or a comparable workflow/orchestration engine
• Practical AI fluency: ability to use AI tools (e.g. Claude, Cursor, Copilot) as part of daily development workflow — for code generation, debugging, and documentation
• Experience collaborating in AI-augmented teams: comfortable working in environments where teammates actively use AI tools and share prompts, workflows, and outputs

What we offer 

• Fully remote work format and flexible working hours.
• Competitive salary pegged to USD.
• 24 days of paid vacation (sick leave, national, religious, and company holidays).
• A friendly communication culture and transparent processes.
• Dynamic work environment.
• Opportunities for professional development and career growth.
• No micromanagement — just trust, ownership, and freedom to experiment.

About Us

We are a fast-growing and leading company in the AI Voice space for the iGaming industry. Our AI Voice & Messaging Player Activation Platform helps casino and betting operators turn registrations into deposits and reactivate inactive players — improving Reg→Dep conversion and player LTV at a scale human call centers can’t match. Our product is already used by 20+ brands across 8+ geographies. We are funded and building a team of top-tier talent.

Who We’re Looking For

We are looking for a hands-on Account Manager who will own day-to-day client relationships — from the first kickoff message through project preparation, launch, and beyond. You will be the client’s main point of contact: collecting everything needed to launch projects, keeping statuses under control, maintaining documentation, gathering feedback, and growing accounts through upsells — in tight collaboration with our delivery team.

About You

You have hands-on experience managing client accounts — ideally as a Support Affiliate Manager, Affiliate Manager, or in a similar client-facing role in iGaming. You are organized and structured, comfortable running many parallel client threads, and you keep nothing slipping through the cracks. You build warm, trusted relationships with clients and naturally spot opportunities to grow accounts.

What Awaits You

A high-intensity team where everyone is focused on results. No bureaucracy, no pointless rules, no slow teammates. An opportunity to earn without limits, directly tied to the value you create, with a transparent motivation system. Clear processes and playbooks from day one — and real room to grow into a senior account role as the department scales.

Responsibilities:

• Serve as the client’s main point of contact and manage the full communication cycle, especially during project preparation and launch stages.
• Collect and structure all necessary information from clients ahead of launches.
• Monitor and control project statuses at every stage, keeping both the client and the internal delivery team in sync.
• Fill in and maintain client-related documentation (project trackers, briefs, spreadsheets, reports) accurately and on time.
• Collect client feedback after launches, monitor satisfaction, and maintain a strong, ongoing client relationship.
• Identify and execute upsell opportunities: launching new projects for the client (new segments, funnels, GEOs) and scaling volumes on existing campaigns.
• Onboard clients to the platform
•  

Requirements

• 1–2+ years in a client-facing role in iGaming, Gambling, or Betting — Support Affiliate Manager experience is the ideal background; Account Management / Affiliate / Retention / CRM also fit.
• Experience managing B2B clients and running a full communication cycle.
• Strong self-organization and attention to detail: comfortable maintaining documents, trackers, and statuses across a high volume of parallel requests.
• Understanding of key iGaming metrics: ROI, LTV, GGR, NGR, Reg→Dep conversion.
• English — confident working level.
•  

Nice to Have

• Understanding of CPA / RevShare / Hybrid models and where they apply.
• Experience working with CRM tools (Customer.io, Smartico, Optimove, or similar).
• Experience in a performance call center or retention team.
•  

What we offer

• Fully remote work format and flexible working hours.
• Competitive salary pegged to USD.
• 24 days of paid vacation (sick leave, national, religious, and company holidays).
• A friendly communication culture and transparent processes.
• Dynamic work environment.
• Opportunities for professional development and career growth.
• No micromanagement — just trust, ownership, and freedom to experiment.

About ChatRevenue.ai 

ChatRevenue.ai was founded by Ratmir Timashev, founder of Veeam, and Vlad Voskresensky, founder of Revenue Grid. 

We are building agentic sales automation for the post-CRM era. Our AI-native product combines structured and unstructured data, LLM-powered workflows, and agentic automation to help sales teams prioritize effectively, work more efficiently, and automate repetitive sales processes. 

The product is already being tested by early customers. We are growing the core product team and looking for people who want to shape a new product category and have a direct impact on the user experience, product logic, and speed of delivery. 

About the role 

We are looking for a UX Product Owner with strong experience designing complex B2B SaaS products and end-to-end workflows. 

This is a hands-on product design role focused on: 

• AI-native user experiences 
• Complex B2B workflows 
• Information architecture and interaction design 
• Rapid prototyping and product validation 

You will work closely with founders, product managers, AI specialists, and engineers to turn complex sales processes and AI capabilities into intuitive, practical, and user-friendly experiences. 

We are looking for someone who can take an ambiguous product problem, understand the underlying user and business needs, propose a clear solution, and move it from an early concept to production. 

What you will do 

• Design end-to-end user journeys and workflows for an AI-native B2B SaaS product 
• Translate complex business processes, data, and AI behavior into clear and intuitive product experiences 
• Create user flows, wireframes, interactive prototypes, and production-ready designs in Figma 
• Design conversational, agentic, and AI-assisted interactions that help users understand, control, and trust AI-generated outcomes 
• Work closely with product managers and engineers from problem definition through implementation 
• Conduct user interviews, usability testing, and product discovery with early customers 
• Validate design hypotheses and iterate based on user feedback, product data, and business priorities 
• Contribute to the product’s information architecture, interaction patterns, and design system 
• Drive user experience excellence across all products 

• What we are looking for 
• 5+ years of experience in UX, product, or interaction design 
• Strong experience designing complex B2B SaaS or enterprise products 
• A portfolio demonstrating end-to-end ownership of complex product workflows 
• Strong skills in information architecture, interaction design, prototyping, and usability testing 
• Advanced proficiency in Figma, including components, libraries, and design systems 
• Ability to simplify complex systems, data, and business processes without losing important context 
• Experience working closely with product managers and engineers in cross-functional teams 
• Ability to explain design decisions clearly and support them with user needs, product logic, and evidence 
• English: B2 or higher 
• High ownership, independence, pragmatism, and product mindset 

Nice to have 

• Experience designing AI-native, GenAI, Copilot, or conversational products 
• Understanding of LLM behavior, agentic workflows, and human–AI interaction patterns 
• Experience with CRM, sales automation, revenue intelligence, or other data-heavy products 
• Experience designing analytics, dashboards, workflow builders, or complex configuration interfaces 
• Experience working in an early-stage startup or building a product from an early stage 
• Knowledge of accessibility standards and responsive design 
• Experience using product analytics and behavioral data to improve UX 

What we offer 

• Remote-first setup 
• Flexible schedule aligned with European time zones 
• Unlimited paid vacation 
• Company-paid subscriptions to the professional tools and software you need for your work 
• A core product role in an AI-native company 
• Direct collaboration with founders, product leaders, and engineers 
• Direct influence on the product vision, UX principles, and design system 
• Real ownership and visible impact on how customers experience the product 
• An opportunity to help define a new generation of sales software 

If you enjoy turning complex workflows and emerging AI capabilities into simple, useful, and trustworthy product experiences, we’d love to talk. 

About ChatRevenue.ai 

ChatRevenue.ai was founded by Ratmir Timashev (founder of Veeam) and Vlad Voskresensky (founder of Revenue Grid) to create the next generation of CRM systems.  

We’re building an AI-native CRM platform that completely redefines how sales automation works.  
By structuring data for intelligent automation, we enable agentic AI to design workflows, assist Sales Leaders and Reps in real time, and generate predictable sales funnels – all through a simple, chat-driven interface.  

Our mission: to build a CRM that works for User, not the other way around. 

About the role 

We are looking for a Principal Backend Engineer with strong Python experience and a proven track record of building and owning production backend systems. 

This is a hands-on engineering role focused on: 

• Python backend 
• FastAPI 
• Data-heavy systems 
• AI / LLM product features 
• System architecture and scalability 

We are looking for someone who can take ownership of a backend domain, make technical decisions, and build reliable systems from idea to production. 

What you will do 

• Design, build, deploy, and maintain core backend services using Python and FastAPI 
• Own backend architecture, data flows, and technical decisions in your domain 
  Build and scale data-intensive systems, integrations, and pipelines 
• Work on AI / LLM-driven product features together with the engineering team 
• Improve system performance, scalability, reliability, and observability 
• Contribute to engineering practices: testing, CI/CD, security, and code quality 
• Work closely with product and engineering to deliver high-impact features 

What we are looking for 

• 7+ years of hands-on backend development experience 
• Strong commercial experience with Python in production 
• Python should be your primary backend language 
• Strong experience with FastAPI, APIs, Docker, Git, and CI/CD 
• Experience owning backend systems end-to-end: architecture, performance, data, reliability 
• Strong knowledge of PostgreSQL and data-heavy systems  
• Experience building distributed, scalable, or high-load systems 
• Good understanding of system design and performance optimization 
• Ability to work with ambiguity and take ownership without micromanagement 
• High ownership, independence, and product mindset 

Nice to have 

• Experience integrating LLMs / AI into backend systems 
• Experience with RAG, embeddings, vector databases, or AI assistants 
• Experience with Kafka, Azure Event Hub, or other event-driven systems 
• Experience with Kubernetes and cloud infrastructure, especially Azure 
• Experience building ETL / ELT pipelines 
• Experience working with structured and unstructured data 
• Production observability, tracing, monitoring, and optimization experience 

This role is likely a strong match for people who 

• Enjoy owning backend systems end-to-end, not just implementing isolated tasks 
• Feel strongest in Python as their main backend language 
• Have worked on production systems where reliability, performance, and scale matter 
• Want to have direct influence on technical decisions and architecture 
• Are comfortable working in an early-stage, high-ownership environment 

What we offer 

• Remote-first setup 
• Flexible schedule aligned with European time zones 
• A core engineering role in an AI-native product 
• Direct influence on technical decisions and architecture 
• Real ownership and visible product impact 
• Opportunity to grow into technical leadership / domain ownership 

If you have strong Python backend fundamentals, experience owning production systems, and interest in AI-native products, we’d love to talk. 

Web Designer (iGaming) 

Our client is a fast-growing international iGaming company. We're looking for a designer to strengthen our product team and shape the interfaces our users interact with every day.

Responsibilities

• Developing designs and new features for the product.
• Developing and designing landing pages using various features.
• Maintaining and developing the existing UI kit within the product.
• Taking part in design discussions and collaborating with the team.

Requirements

• 1+ year of experience in iGaming
• 3+ years of experience in design
• Professional-level knowledge of Figma, Photoshop and Illustrator

What we offer

• An exciting and challenging job in fast-growing business groups, with the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more.
• A great working atmosphere with passionate experts and leaders, a friendly culture and a success-driven mindset.
• Modern corporate equipment based on macOS or Windows, plus additional equipment.
• Paid vacations, sick leave, personal event days and days off.
• Corporate health insurance program for your well-being.
• Referral program — recommend colleagues and get a bonus.
• Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences, and free internal English courses.
• Rewards program for mentoring and coaching colleagues.
• In-house Travel Service.
• Multiple internal activities: an online employee platform with quests, gamification, presents and news; 
• special office days dedicated to holidays; company events and team buildings.

We’re hiring a Product Designer to join our studio and work on an ambitious AI-native SaaS product for the real estate market.

We’re a product design studio, and one of our clients is building the first AI-native operating system for the Dubai real estate market. A platform that orchestrates the entire property deal lifecycle (listings, compliance, sales, rentals, operations) in one AI-driven interface. Think less “another dashboard” and more an agentic workspace where the AI assistant is the primary interface, not a feature bolted on top. The client’s engineering team works AI-first and ships fast, so we need a designer whose process keeps up rather than slows it down.

You’ll work as part of our team with direct access to the client’s founder, engineering, and product. You’ll have the support of our studio behind you, including a design advisor and product strategist from our side. The working language is English.

What you’ll actually be doing

• Taking ownership of the product experience end to end, from the marketing landing page to the core product: role-specific cabinets (workspaces) for brokers, sellers, buyers, tenants and service providers, each adapted to its user.
• Designing complex, multi-persona SaaS flows: listing automation, compliance/KYC, deal and rental workflows, document collaboration, payments.
• Shaping how an agentic AI assistant lives inside the interface, including generative UI, where the assistant renders live results in the conversation.
• Building a design system the engineering team can actually use (tokens, component architecture, states) set up so an AI-first team can ship from it quickly.
• Aligning the landing page, product cabinets and internal tooling into one coherent experience.
• Collaborating directly with the client’s leadership and engineering team as their go-to design person.

What we’re looking for

• Solid product design experience with complex B2B SaaS: dashboards, multi-persona products, data-heavy or workflow-heavy interfaces. This is the core requirement.
• Strong UI craft. You can take a brand direction and turn it into a polished, consistent, “premium” interface across many screens and states. The client cares deeply about design quality.
• Hands-on experience building design systems. You’ve built or significantly contributed to one, and understand tokens, component architecture, and how to set things up so engineering can ship.
• You actively use AI in your design workflow (Claude, Cursor, v0, Figma AI plugins, or similar) and have a point of view on how design and AI-first engineering work together. Comfort generating and iterating on screens/flows with AI tooling is a real plus.
• Comfortable in a fast-moving, international startup environment where “70–80% good enough, then iterate” beats endless polish, while still holding a high quality bar.
• Systematic, disciplined and reliable. This team runs on a lightweight, async, gated process: you take something, finish it properly, and hand it off. If you give clear context, structure your thinking and stand behind your decisions, you’ll thrive here.
• Experience working in a structured spec/documentation environment (Confluence, Jira or similar). You’re comfortable picking up context from written specs and working async.
• Strong communication skills and English. You’ll be working directly with the client’s team.

As references for the kind of UI quality and product feel we’re aiming for, look at these AI-native products:

• sanalabs.com
• legora.com
• www.harvey.ai

Engagement

• Full-time, long-term. This is not a short project, the product has a multi-release roadmap, and we’re looking for someone who stays with it.
• Start: as soon as possible.
• 100% remote.

Who We Are:

At Other Land, we might label ourselves a Product Design Agency, but delve deeper, and you’ll find a group of 11 people deeply committed to the craft of good product design. We work extensively with both startups and established companies to support and realize their ambitions.

For our clients, we’re more than just an extended design team; we’re strategic partners. We bring fresh perspectives, infuse innovative design strategies, solve complex problems, and help businesses establish their recognizable visual identity, among other things. While we respect limitations, we always seek ways to enhance, add extra value, and optimize.

Our team is spread out all over the world. We catch up weekly on Zoom to discuss ongoing projects, share knowledge, and ensure we’re on the same page. Whenever possible, we’re trying to find an opportunity to grab a coffee or a bite in Kyiv or other cities in Europe.

Instead of a lengthy description, let us highlight some of the projects we’ve been working on over the past year:

• Improving the interface of a graphic editor for a company producing tools for handcrafted goods (USA)
• Redesigning a family-focused investing app that helps parents and kids learn and manage stocks together (USA)
• Making data-driven product design optimisation for an EdTech platform (Germany)
• Redesigning a coffee-ordering app (Middle East)
• Improving the product experience for one of the region’s largest fintech (UAE)
• Improved UI of an AR mobile app for wearing digital wardrobe items (USA)
• Redesigned a mobile app and built a design system for the biggest telecom provider (UAE)
• Redesigned a B2B SaaS platform for restaurant business management (Germany)
• And many other cool things

If you’re curious to see more of our work or check who we are, you can do it here: www.otherland.studio

What we’re looking for in designers:

• Desire to be the main owner of the project. Your role at Other Land goes beyond just design. Our clients and our team look to you as the central figure of the project, delving deep into project specifics, business objectives, user needs, and technical limitations. While you’ll always find support from our Design Lead, Project Manager, or Mentor, it’s ultimately your call to stand behind your solutions in front of the client and our team.
• Strong communication skills. In Other Land, designers aren’t behind the scenes; they’re front and center. You should be comfortable translating your design solutions into clear “whys” and defending your design decisions. In a discussion-heavy environment, we need communicators who can effectively bridge the gap between problem space and solution space. And yes, strong English is a must (🇺🇸).
• You are ready to work autonomously. We don’t use time trackers in our team (if it’s not a client request). Instead, we operate on a foundation of mutual trust. Given the freedom we provide, we expect our designers to be adept at self-management, ownership, and responsibility.
• You have a strong portfolio of executed and working solutions. Usually, it means that you worked for at least 2 years with real clients or products. Your work and solutions should speak for themselves, showcasing your capabilities and the expertise our clients seek.

Skills that are important:

• Hands-on experience with complex B2B SaaS products (dashboards, multi-persona platforms, workflow-heavy tools).
• Creating distinct visual concepts and design systems, and applying a visual style consistently across all screens and states.
• Designing intuitive user flows, information architecture, wireframes, and prototypes.
• Identifying bottlenecks within products based on analytics; conducting UX audits and suggesting improvements.
• Using AI design/prototyping tooling to move fast without dropping quality.
• Using Figma like a pro (variables, auto-layouts, components, etc).

What you will get:

• High Autonomy. You have a great deal of ownership and a significant impact on the final outcome.
• Project Matching to Strengths. Our projects span from innovative startups to established products. Depending on your interest and strong skills we aim to match you with a project that aligns with your unique strengths.
• Support in Skill Development. We have a studio budget allocated for honing the skills you find fascinating and crucial while working on projects.
• 100% Remote Work. Embrace the flexibility and comfort of working from anywhere.
• Competitive Salary. We offer a compensation package that acknowledges your expertise and the value you bring to the team.
• A Young, Small, Bureaucracy-free Team. Engage with a small, vibrant group bonded by shared values and interests. Here, your voice genuinely matters.
• 20 days of paid vacation or sick leaves. Your well-being matters to us.

Description:

We are hiring a strong senior engineer for a production-grade AI Operations Platform (real infrastructure, not wrappers), as a dedicated full-time engineer.

You will own architecture and delivery end-to-end: clean NestJS backends with real separation of concerns, MongoDB modeled and indexed around actual access patterns, and a Next.js / React front. This is architecture-first work where structure and data modeling are the difference between scaling and rewriting.

Small team, real infrastructure, end-to-end ownership.

Must-have (mandatory):

• Expert NestJS / Node.js (6+ years backend)
• Strong MongoDB (modeling, indexing)
• Next.js / React on the front
• Deep on system design, database design, and design patterns (the interview goes deep here)
• Clean-architecture mindset, real ownership
• Comfortable with AI-assisted dev tools (Cursor / Copilot)
• Strong English, comfortable leading daily technical calls

Nice-to-have:

• AI/ML or AI-agent production experience (not required)
• Cloud / DevOps basics (CI/CD, deployments)

Conditions:

• Full-time, dedicated to ONE client (no parallel projects), long-term
• Virtual-office model: team stays in a shared Google Meet during work hours, cameras and mics off by default, on only when needed. Not monitoring, just ambient presence; free breaks
• Timezone: comfortable overlap with GMT+2/+3 (client in Israel)

Job Description

Required:

• Knowledge of testing theory (test types, test cases, bug reports etc.)
• Basic knowledge of hardware
• Attention to detail, patience, and investigation skills
• Intermediate English level
• Fast learner with strong problem-solving skills

Preferred:

• Technical writing

Job Responsibilities

• Manual testing of streaming devices' firmware on different platforms
• Creating bug reports
• Creating and updating test documentation

Department/Project Description

Our Customer is one of the largest companies in the home entertainment consumer electronics market, striving to provide its clients with high-quality products and services.

The main project goal is to ensure the high quality of firmware releases on various streaming platforms (STBs, Smart TVs, sound devices) by conducting testing on real equipment in different combinations and setups. The project includes manual and automated testing.

About
We are looking for a Senior Business Development Manager who will take ownership of revenue generation from the moment a qualified lead enters the pipeline through to deal closure and contract signing.

This role operates as a full-cycle sales owner (similar to an Account Executive) responsible for managing complex B2B sales processes in collaboration with the SDR, Presales, Delivery, and Marketing.

The ideal candidate combines strong consultative selling skills, strategic thinking, and the ability to navigate multi-stakeholder enterprise sales cycles.
 

In addition to cooperation with SDR-generated opportunities, this role also contributes to market expansion initiatives, including conference participation, outbound campaign validation hypotheses, and new ICP exploration.
 

What We Value in a New Master

• 5+ years in B2B technology sales (custom software development, AI, cloud, or digital transformation).
• Proven experience managing complex consultative sales cycles.
• Track record of closing mid-market or enterprise deals.
• Experience collaborating with technical teams (Presales / Engineering / Delivery) during solution design.
• Strong communication and negotiation skills.
• Experience working with international clients and distributed teams.
• Advanced English.
   

Nice to Have

• Experience selling custom AI development, AI solutions, Conversational AI as a strong plus.
• Familiarity with consultative sales approach.
• Experience working with SDR teams and outbound sales programs.
   

How You’ll Contribute

• Own the full sales cycle from first qualified call to contract signature (discovery, qualification, solution positioning, proposals).
• Manage opportunities across all pipeline stages and drive deal progression.
• Ensure alignment between client expectations and delivery capabilities.
• Build relationships with senior stakeholders and decision-makers, identify business needs, and lead negotiations.
• Collaborate with Presales and Delivery on solution validation, scoping, estimations, and proposal preparation.
• Generate pipeline through outbound prospecting and your own network, validate and create new opportunities.
• Maintain accurate CRM data, ensure clear next steps, and visibility across deals.
• Contribute to pipeline forecasting and revenue projections.
• Work closely with SDR and Marketing: support meeting-to-opportunity conversion, share feedback on messaging and ICP, contribute to outbound initiatives.
• Represent the company at industry events and convert connections into qualified opportunities.

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications and regulatory technologies. 

We are looking for a Team Lead SMM Community to join our team!

Requirements:

- Leadership role in Community / Social Media 2+ years;

- Managing a remote team (6+ people);

- Telegram / Instagram as a work environment: DAU, MAU, ER, UGC;

- English Upper-Intermediate or higher;

- Proficiency with BI dashboards and community quality metrics;

- Understanding of SLA as an operational tool: speed, completeness, tone;

- Knowledge of modern community-building practices: mechanics, moderation, gamification.

Will be plus

- Experience at the intersection of community and product/marketing management;

- Deep understanding of business metrics: LTV, Churn Rate, CPA;

- Experience integrating CRM with chats and analytics ensuring transparent tracking of requests and communication quality.

Responsibilities:

- Managing a team of local Community Managers (6+): task setting, syncs, and development through mentoring;

- Developing strategies and content plans for Telegram chats, Instagram, WhatsApp, Discord;

- Analyzing and optimizing Community strategy;

- Establishing communication standards: Tone of Voice, SLA, response structure;

- Synchronizing with SMM, Support, Content teams: sharing insights, ideas, and user triggers;

- Implementing gamification mechanics, automation, and moderation tools;

- Preparing regular Community Quality reports: monthly, quarterly, by GEO;

- Managing SLA metrics via CRM, Tableau, and custom AI bots: response time, sentiment, processing status, etc.

What are the conditions and bonuses?

☘️An exciting and challenging job in a fast-growing product company, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and other;
🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;
📍Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;
🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided;
🏖Paid vacations, sick leave, personal events days, days off;
👨🏻‍⚕️Corporate health insurance program for your well-being;
💵Referral program enjoy cooperation with your colleagues and get the bonus;
📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences;
🎯Rewards program for mentoring and coaching colleagues;
🧘Yoga classes to help you stay active and energized;
✈️In-house Travel Service;
🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie/book/pets lovers, special office days dedicated to holidays;
🎳Company events, team buildings.

About project:
Our Customer is one of the biggest companies on the market of home entertainment consumer electronics devices that strives to provide their clients with high-quality products and services.

Project goals include automation testing of the video and audio content and other services available via digital media players using a custom test automation framework.

Responsibilities:

• Working with the solid automation test framework and infrastructure.
• Developing new and updating existing automation scripts.
• Code review.
• Debugging issues and creating bug reports.
• Documentation creation.
• Communication with international teams (US, UK).

• Manual work: about 20%.

  
  Requirements:

• 3+ years of experience in QA Automation.
• Strong hands-on experience in Python development.
• Experience developing, maintaining, and extending automated test frameworks and test suites.
• Good knowledge of QA methodologies, test design techniques, and software testing lifecycle.
• Understanding of test automation design patterns, including Page Object Model (POM).
• Experience with Scrum/Agile;
• Good communication and problem-solving skills;
• Excellent written and verbal English communication skills, developed interpersonal skills;
• Highly motivated, energetic, and able to easily switch between assignments. 
   

About the Team

Our Product Design team consists of 13 team members. We’re a user-centric, fast-paced and collaborative team that works closely with other design, product, and engineering teams. Alongside experienced designers and UX researchers, you will craft design solutions that deliver value to customers worldwide.

About the Role

As part of our growing Product Design team you will be responsible for supporting and designing illustrations and animations for iOS and Android apps. We’re a customer-centric, fast-paced and collaborative team that works closely with other design, product and engineering teams

Responsibilities and Duties

• Design with customer needs and business and product strategy in mind, closely collaborating with product, design and engineering team members
• Support the content team by creating new assets or compositions using existing assets.
• Translate UX copy visually to educate users on new features, either a static image or animation for more complex features
• Collaborate with team on brainstorming or storyboarding sessions
• Maintain and manage our visual library
• Take initiative and ask relevant parties for more information if needed

Qualifications and Skills

• 3+ years of experience as an illustrator for iOS and Android applications
• Familiarity with AI-assisted design and illustration tools, with a demonstrated willingness to incorporate them into workflows; flexible and open to adopting new AI-enabled processes as they evolve
• Good knowledge of Adobe Illustrator, After Effects, Adobe Premiere, and Figma
• Experience with JIRA and Confluence to work with product and design teams
• Fluent English and experience presenting your work to project stakeholders
• Experience working with remote English-speaking teams
• Capable of working independently but also a team player

Nice to have 

• Proficient with AI-powered design tools and eager to integrate them into daily workflows to boost efficiency
• Experience with 3D modeling and animation
• Experience working on a single product or feature for a significant amount of time and your work there has helped achieve a significant, measurable improvement in customer experience
• Experience working with hardware and are generally tech savvy
• Leadership or participation in design critiques to run a constructive feedback process with multiple designers

We offer multiple benefits that include

• The environment of equal opportunities, transparent and value-based corporate culture, and an individual approach to each team member
• Competitive compensation and perks
• Opportunity to receive a Performance Bonus for your individual achievements and a Loyalty Bonus recognizing your dedication to the company
• Gig-contract
• 21 paid vacation days per year, paid public holidays according to Ukrainian legislation
• Development opportunities like corporate courses, knowledge hubs, and free English classes as well as educational leaves
• Medical insurance is provided from day one. Sick leaves and medical leaves are available
• Remote working mode is available within Ukraine only
• Free meals, fruits, and snacks when working in the office.

We are looking for an experienced Senior DevOps / Observability Engineer to join a long-term international project focused on building a modern observability platform for enterprise-scale applications.

You will play a key role in implementing OpenTelemetry across distributed systems, improving monitoring capabilities, and helping engineering teams build reliable, observable production environments.

This is a hands-on engineering position for someone with deep expertise in OpenTelemetry, distributed tracing, Azure monitoring, and production observability.

Responsibilities

• Design and implement observability solutions using OpenTelemetry.
• Instrument .NET applications with OpenTelemetry.
• Instrument Angular frontend applications for distributed tracing.
• Implement end-to-end tracing across frontend, backend, APIs, messaging systems, and databases.
• Build and improve metrics, traces, and centralized logging.
• Configure and optimize Azure Application Insights.
• Configure and optimize Datadog monitoring.
• Create production dashboards and monitoring visualizations.
• Design alerting strategies and incident detection.
• Improve monitoring reliability, performance, and operational visibility.
• Collaborate closely with software engineers and architects.
• Help define observability standards and best practices.
• Support production troubleshooting and performance analysis.

• Share knowledge with customer engineering teams.

   

Requirements

Must have

• 5+ years of experience as DevOps, SRE, Platform, or Observability Engineer.
• Strong commercial experience with OpenTelemetry.
• Production experience instrumenting .NET applications.
• Experience instrumenting Angular applications.
• Strong knowledge of distributed tracing.
• Experience working with:
  • Azure Application Insights
  • Datadog
• Experience building:
  • Dashboards
  • Alerts
  • Monitoring solutions
• Experience troubleshooting distributed systems.
• Understanding of metrics, traces, and logs.
• Experience with cloud environments.
• Good understanding of CI/CD practices.
• Strong communication skills.

• English - Upper-Intermediate or higher.

   

Nice to have

• Experience with Grafana.
• Experience with Prometheus.
• Experience with Kubernetes.
• Experience with Azure Cloud.
• Experience with large enterprise systems.
• German language.

Tech Stack

• OpenTelemetry
• .NET
• Angular
• Azure Application Insights
• Datadog
• Grafana
• Azure
• CI/CD
• Distributed Tracing
• Observability
• Monitoring
• Logging
• Metrics

Project

• International enterprise customer
• Large-scale distributed environment
• Modern cloud infrastructure
• Long-term project
• High engineering standards
• Modern DevOps culture

English

Upper-Intermediate (B2) or higher is required.

German would be considered a strong advantage.