Jobs at Djinni

We are looking for a skilled and mature Software Engineer to join a stable startup based in New York dedicated to developing cutting-edge browser security solutions. Our mission is to provide users with a secure and private online experience. We are a close-knit team of passionate individuals who thrive on creativity and collaboration. As we continue to grow, we are seeking talented individuals to join us in building a safer digital future.

We are seeking engineers who are passionate about building innovative solutions and high-quality software. Our ideal candidate works diligently to solve complex problems, appreciates a culture of learning and collaboration, and is invested in the future of security.

You will play a crucial role in enhancing the security and privacy features of the product, ensuring a seamless and protected online experience for our users.

Requirements:

• Bachelor's degree in Computer Science, related field, or equivalent practical experience.
• 2+ experience as a Software Engineer with experience in TypeScript, Fastify, NodeJS, and Next.js.
• Solid understanding of web security principles and best practices.
• Experience with browser extensions and security software products is a plus.
• Strong problem-solving skills and attention to detail.
• Excellent communication and collaboration skills in a remote work environment.

Responsibilities:
 

• Collaborate with cross-functional teams to design, develop, and deploy high-quality software solutions for browser security.
• Write clean, maintainable, and efficient code using TypeScript, Node.js, and Next.js.
• Conduct code reviews to ensure code quality and adherence to coding standards.
• Work closely with product managers and UX/UI designers to implement new features and improvements.
• Identify and address performance bottlenecks, security vulnerabilities, and other issues proactively.
• Participate in the agile development process, including sprint planning, daily stand-ups, and retrospectives.

We thank you to all those who apply, however, there is a possibility from our side, of not responding to some candidates who do not match the requirements, due to a large number of applicants. Thank you for your understanding.

We Offer:

• Medical Insurance in Ukraine and Multisport program in Poland.
• Offices in Ukraine (Kharkiv) and Poland (Wroclaw) or Remote.
• Paid vacation, sick leaves, and official holidays.
• Legal & Accounting services.
• The company provides all necessary equipment.
• English classes and Education reimbursement.

From Ukraine to Europe: Nova Post Europe already operates in 16 countries and continues to grow every day.
Our team is united by the desire to move forward, achieve results, and open up new opportunities together.
We are looking for people who want to create more, a large-scale European project born in Ukraine.

About the role

We are looking for a Workforce Manager responsible for forecasting workload, scheduling, and capacity planning across operations.
This role is for someone who works confidently with data and turns it into clear planning decisions.

Your mission

To ensure stable operations and high service levels through accurate forecasting and workforce planning.

Main tasks:
• Forecasting workload (calls, chats, emails, back-office)
• Building and optimizing schedules
• Capacity planning and hiring needs
• Analyzing plan vs actual (shrinkage, occupancy, adherence)
• Adjusting plans based on operational changes

Requirements:
• 2+ years in WFM / Real-Time / Capacity Planning (100+ agents)
• Strong knowledge of Erlang C and workload models
• Experience in forecasting (data, seasonality, trends)
• Advanced Excel / Google Sheets
• WFM systems and BI tools — as a plus
• Strong analytical thinking

We offer:
• Official employment and social guarantees;

• Full provision of work equipment;
• Flexible work format: remote or hybrid;
• International environment and large-scale challenges;
• Real impact on the development of European business;
• Professional growth within the Nova group of companies.
   

It all starts with the first step. Send your resume today — it’s time to make a difference together.

From Ukraine to Europe: Nova Post Europe already operates in 16 countries and continues to grow every day.

Our team is united by the desire to move forward, achieve results, and open up new opportunities together. We are looking for people who want to create more — a large-scale European project born in Ukraine.

About the role
We are looking for a Customer Service Quality Assurance Specialist (QA) who will be responsible for building and developing a structured quality control system across customer support operations.
This role is for someone who combines analytical thinking, process mindset, and strong communication skills to improve customer experience and team performance.

Main tasks:
• Monitoring and analyzing customer interactions (calls, chats, emails)
• Reviewing all customer complaints and low-rated interactions within 24 hours
• Ensuring QA coverage and accuracy of customer interactions across channels
• Developing and maintaining unified scorecards for all communication channels (including email)
• Conducting calibration sessions and providing structured feedback to agents
• Identifying bottlenecks in customer experience and suggesting process improvements
• Supporting reduction of recurring mistakes through systematic analysis and feedback

Requirements:
• 3+ years of experience in Quality Assurance / Customer Support Quality Control
• Strong analytical skills and ability to work with data
• Experience in building or maintaining QA scorecards and evaluation frameworks
• Strong communication skills and ability to provide structured feedback
• Experience with CRM systems
• English Upper-Intermediate+
• Experience with Excel / Google Sheets
• SQL / Tableau / Power BI — as a plus

We offer:
• Official employment and social guarantees;
• Full provision of work equipment;
• Flexible work format: remote or hybrid;
• International environment and large-scale challenges;
• Real impact on customer experience and service quality;
• Professional growth within the Nova group of companies.


It all starts with the first step. Send your resume today — it’s time to make a difference together.

Our requirements: 

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time) 

• Confident PC user with solid knowledge of Microsoft Windows 

• Technical background or strong interest in exploring software and hardware products 

• Strong organizational, training, and time-management skills 

• Excellent communication and active listening abilities 

• Understanding of conflict resolution 

• Empathy, positive attitude and self-control 

Nice to Have: 

• Previous experience in customer or technical support 

• IT education or relevant technical background 

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary: 

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities: 

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products 

• Identify, analyze, and troubleshoot technical issues and provide effective solutions 

• Respond to support queries via phone, chat, and email 

• Assist customers with software and hardware configurations, billing, and merchant services–related requests 

• Maintain clear and detailed documentation of all service inquiries. 

About US:

Headquartered in New York City, USA, B2B Soft is an established leader in the development, implementation, and support of retail management systems (RMS) designed for the wireless retail industry. With over 20 years in business, we have built a best-in-class point of sale (POS) solution recognized by major telecom operators and serving customers across North America. 

As a true product organization, we work seamlessly with clients to ensure that the evolution of the platform is always in sync with their business needs, with a solid infrastructure behind it.  

A client’s success is our priority. Innovation is our tool. We care about customers by going above and beyond in intellect and effort. We are honest and curious. And we are agile, applying our knowledge and skills to best serve our clients and partners. Here, you will work with advanced products, be part of an open and transparent culture, learn both IT and business and advance quickly. 

Compensation/Benefits: 

Our culture is a collaborative, hands-on community where all voices are welcome at the table and existing associates’ welcome new employees with open arms. We are in an exciting phase of accelerated growth, and we welcome motivated individuals keen to hit the ground running. We also offer career and proficiency development plans and free English courses with native speakers. 

Our requirements:

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time)

• Confident PC user with solid knowledge of Microsoft Windows

• Technical background or strong interest in exploring software and hardware products

• Strong organizational, training, and time-management skills

• Excellent communication and active listening abilities

• Understanding of conflict resolution

• Empathy, positive attitude and self-control

Nice to Have:

• Previous experience in customer or technical support

• IT education or relevant technical background

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary:

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities:

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products

• Identify, analyze, and troubleshoot technical issues and provide effective solutions

• Respond to support queries via phone, chat, and email

• Assist customers with software and hardware configurations, billing, and merchant services–related requests

• Maintain clear and detailed documentation of all service inquiries.

Our requirements:

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time)

• Confident PC user with solid knowledge of Microsoft Windows

• Technical background or strong interest in exploring software and hardware products

• Strong organizational, training, and time-management skills

• Excellent communication and active listening abilities

• Understanding of conflict resolution

• Empathy, positive attitude and self-control

Nice to Have:

• Previous experience in customer or technical support

• IT education or relevant technical background

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary:

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities:

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products

• Identify, analyze, and troubleshoot technical issues and provide effective solutions

• Respond to support queries via phone, chat, and email

• Assist customers with software and hardware configurations, billing, and merchant services–related requests

• Maintain clear and detailed documentation of all service inquiries.

Our requirements:

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time)

• Confident PC user with solid knowledge of Microsoft Windows

• Technical background or strong interest in exploring software and hardware products

• Strong organizational, training, and time-management skills

• Excellent communication and active listening abilities

• Understanding of conflict resolution

• Empathy, positive attitude and self-control

Nice to Have:

• Previous experience in customer or technical support

• IT education or relevant technical background

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary:

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities:

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products

• Identify, analyze, and troubleshoot technical issues and provide effective solutions

• Respond to support queries via phone, chat, and email

• Assist customers with software and hardware configurations, billing, and merchant services–related requests

• Maintain clear and detailed documentation of all service inquiries.

Our requirements:

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time)

• Confident PC user with solid knowledge of Microsoft Windows

• Technical background or strong interest in exploring software and hardware products

• Strong organizational, training, and time-management skills

• Excellent communication and active listening abilities

• Understanding of conflict resolution

• Empathy, positive attitude and self-control

Nice to Have:

• Previous experience in customer or technical support

• IT education or relevant technical background

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary:

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities:

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products

• Identify, analyze, and troubleshoot technical issues and provide effective solutions

• Respond to support queries via phone, chat, and email

• Assist customers with software and hardware configurations, billing, and merchant services–related requests

• Maintain clear and detailed documentation of all service inquiries.

We’re currently supporting our partner — a profitable AdTech company building a platform for real-time advertising trading within the programmatic ecosystem.

The company operates globally and is now entering a scaling phase.
The goal is straightforward: grow the partner network and increase revenue through new deals.

Why This Role Matters

This is not a “support sales” or “lead generation” role.

• You’ll be responsible for driving business development end-to-end -  from first contact to signed contract.
• You’ll work directly with the decision-maker and play a key role in shaping how the company grows.
• If you’re someone who prefers ownership over structure - this will feel right.

What You’ll Be Doing

• Identify and approach relevant companies within AdTech / Affiliate / programmatic ecosystem.
• Build and develop long-term B2B partnerships.
• Present the product and clearly communicate its value.
• Lead negotiations and close deals.
• Work with international markets (Europe, US, Israel, etc.).
• Represent the company at industry events and conferences.

What We’re Looking For

• Experience in AdTech / Affiliate / AdNetwork (1+ year, ideally more).
• Understanding of how the digital advertising ecosystem works.
• Experience in B2B sales, partnerships, or deal closing.
• Strong English (written & spoken).
• Self-driven mindset and ability to work independently.
• Motivation to grow financially through performance.

Nice to Have

• Experience with programmatic advertising (OpenRTB ecosystem).
• Existing network of industry contacts.
• Experience working with or attending industry conferences.

What You Get

• Direct impact on revenue and business growth.
• Fixed salary + performance-based bonuses.
• Compensation structure is discussed individually, depending on experience and results.
• Close collaboration with the founder.
• Real ownership — not just execution.
• Fully remote setup with flexibility.
• Opportunity to grow into a team-building role.

We’re looking for someone to reach out to influencers on TikTok and Instagram, start conversations via DMs or email, build interest, and book them on a discovery call with our sales team. You’ll own one of the most important parts of the pipeline — acting as the first point of contact and scheduling calls.

WHAT YOU’LL DO

• Send personalized outreach via DMs and email from a pre-sourced list
• Manage conversations, follow up, and nurture leads through the pipeline
• Qualify creators by niche, audience, and engagement fit
• Book confirmed discovery calls with our sales reps
• Track all activity and pipeline status in Google Sheets

REQUIREMENTS

• Fluent/native English - your messages must feel natural and human
• Experience in influencer outreach, lead gen or SDR/BDR roles, with hands-on experience with creators on TikTok and Instagram
• Available to work evening hours (apr. 8pm-12am Kyiv time), Mon–Fri — fast response times are essential
• Organized and detail-oriented - no lead falls through the cracks

NICE TO HAVE

• Deep knowledge of the TikTok/Instagram creator landscape
• Background in influencer marketing or talent management

WHAT WE OFFER

• Part-time, flexible remote collaboration - 10-15 hours per week at the beginning of collaboration
• $7 – $12/hour depending on experience

The role

You'll be one of the first Account Managers we hire. You take ownership of a portfolio of ~50–75 paying customers — your job is to keep them happy, grow their revenue, and convert hot inbound leads into new paying accounts. You'll work directly with the Head of Customer Growth and the founders.
 

What you own

• Customer portfolio health — your assigned accounts stay active, healthy, and growing
• Expansion revenue — upgrades to higher plans, additional channels (WhatsApp / RCS / SMS), additional sender names
• Retention — proactively identify at-risk accounts, run save calls, recover them
• Referrals — turn happy customers into a referral pipeline
• Inbound conversion — hot leads that come in via our chat / website land on your desk; you discover, qualify, demo, and close
   

You're a fit if

• 2+ years in B2B SaaS Customer Success, Account Management, or Sales (NOT support / consulting / agency)
• Strong written and spoken English (C1+) — daily calls with US customers
• Comfortable with API / developer products (you don't code, but you understand what our customers build)
• Data-driven — you can read a CRM dashboard, articulate why a metric is moving, prioritize accordingly
• Self-starter — small team, no micromanagement
• Open and curious about AI tools  — we use them daily. 

Nice to have

• Worked at an API / infrastructure / dev tools SaaS 
• Direct experience with US-based B2B SaaS customers
• Already using AI tools in customer-facing workflows

What we offer

• $2,000 base + performance bonus (OTE $3,000 from Month 4)
• Remote. Direct collaboration with founders and Head of CS
• Modern stack
• Real ownership: your accounts, your numbers, your impact

Obriy AI у пошуку досвідченого Business Development Manager для розвитку продукту на міжнародних ринках.

Про роль

Ми шукаємо BDM, який буде відповідати як за inbound, так і за outbound sales: працювати з вхідними лідами, самостійно генерувати нові можливості, проводити демо продукту та закривати угоди.

Основні ринки: Nordics, Baltics, Portugal.

Фокус продукту — Enterprise-компанії у сферах e-commerce, retail, fintech, telecom із великим навантаженням на support/contact center.

Обов'язки

• Обробляти inbound-ліди із сайту, вебінарів, акселератора та партнерських каналів
• Кваліфікувати компанії відповідно до ICP
• Самостійно будувати outbound pipeline
• Проводити outreach перед конференціями та працювати з лідами під час і після івентів
• Проводити demo calls та discovery meetings
• Готувати follow-up та комерційні пропозиції
• Закривати нових клієнтів і виконувати sales targets
• Вести CRM та pipeline
• Працювати з up-sell / cross-sell у перші місяці співпраці
• Взаємодіяти з marketing та product-командами
• Аналізувати конкурентів (Zendesk AI, Intercom Fin, Wonderful AI)
• Передавати customer feedback у product team

Наш ICP

Ми працюємо з Enterprise-компаніями:

• e-commerce
• retail
• fintech
• telecom

Що для нас важливо

• Досвід у B2B SaaS sales / business development
• Досвід роботи з outbound sales
• Розуміння enterprise sales cycle
  
  Впевнена англійська для sales-комунікації (Рівень С) 
• Вміння проводити discovery та demo calls
• Системність у роботі з CRM та pipeline
• Проактивність і ownership mindset
• Буде плюсом:
• досвід продажу AI / SaaS-продуктів
• досвід роботи з Nordics / Baltics / EU markets
• участь у міжнародних конференціях
  
  Що ми даємо
• Compensation:
  • fixed: $3000/month
  • commission: 10% від нових продажів (далі 7%)
• Remote-first формат
• Full-time
• Доступ до:
  • CRM
  • Clay
  • Apollo
  • LinkedIn Sales Navigator
• Підтримка CEO, leadgen та marketing team

• Готові ICP, outreach templates та pitch materials

  
  
  KPI на probation period

• 1-й місяць
• від 1 нового клієнта

• від $3500 MRR
  
  KPI на probation period
  1-й місяць – 1.5 місяця (ramp / pipeline build)
  0–1 нових клієнтів (допустимо 0 закритих угод)
  ≥ $15,000 pipeline value (qualified opportunities)
  ≥ 20 активних лідів у pipeline
  ≥ 50 target companies у ICP базі
  
  Фокус: побудова якісного outbound + inbound pipeline та розуміння ICP.

  
  2-й місяць

• 2–3 нових клієнти
• від $7000 MRR
• Також:
• 20 активних лідів у pipeline
• база з 50 target companies
  
  Обов’язковий milestone
  мінімум 1 закрита угода до завершення probation
  Це ключова перевірка здатності конвертувати pipeline у revenue.
  
  2-й місяць (conversion & scale)
  2–3 нових клієнти (закриті або в фінальній стадії угоди)
  ≥ $50,000 pipeline value (qualified opportunities / deals in progress)
  ≥ 20 активних лідів у pipeline
  стабільна конверсія SQL → Closed deals
  
  Важливо: $50,000 — це сумарна вартість активних та кваліфікованих угод у роботі (pipeline / late-stage deals), а не обов’язково вже закритий revenue.
  
  Фокус: стабільне закриття угод і прогнозований sales performance на основі реального pipeline.
   
• Формат роботи
• Full-time
• Remote-first
• 5 working days/week
  
  Як податися
• Надсилайте:
• CV
• короткий опис релевантного досвіду
• кейси / результати в B2B sales (якщо є)

Asabix is an IT company that has been developing CRM/ERP systems, AI solutions, B2B portals, and eCommerce platforms for businesses in the US and Europe since 2017.

We already have live projects with US-based clients that are actively used in their day-to-day operations. This means you won’t be starting from scratch in sales — you’ll have real cases to build trust and close deals faster.

We work both on custom development (outsourcing) and on our own products.

Responsibilities:

• Identify and acquire new clients in the US;
• Build and maintain a network with decision-makers;
• Run discovery calls and present our services;
• Identify business needs and shape solutions together with the technical team;
• Prepare commercial proposals;
• Manage deals from first contact to contract signing;
• Work with CRM (lead tracking, deal stages, pipeline management);

• Attend industry conferences, exhibitions, and business events in the US as an additional acquisition channel.

   

Requirements:

• At least 1 year of experience in B2B IT sales;
• Experience working with US clients or a solid understanding of the US market;
• Strong spoken and written English;
• Ability to generate leads independently and build a pipeline;
• Understanding of selling custom development and digital products;

• Experience working with CRM systems.

   

What we offer:

• Remote work with a focus on the US market;
• Fixed salary + commission from closed deals;
• Coverage of conference and industry event expenses;

• Fast decision-making without unnecessary bureaucracy.

   

We’d be glad to work together.

About Altum

Altum Software is a technology company building AI-powered infrastructure for sales and business automation. We design and develop internal systems that replace manual workflows with autonomous AI agents — from lead qualification pipelines to customer communication layers.

We're a small, senior team that moves fast and builds things that actually work in production. No corporate overhead, no pointless meetings — just interesting problems and real ownership over what you ship.
 

The Role

We're looking for a Software Engineer to join the team building our AI automation infrastructure. You'll work on systems that operate at scale — managing concurrent sessions, orchestrating background jobs, integrating LLMs into real-world workflows, and making sure everything stays stable when it matters.

This is a hands-on engineering role with real architectural responsibility. You'll work directly with the founding team and have full visibility into product decisions.
 

What You'll Be Working On

• Building AI SDR systems — autonomous agents that manage communication pipelines, qualify leads, and move them through the funnel without manual intervention
• Developing browser automation layers that interact with web platforms on behalf of AI agents — handling sessions, actions, and anti-detection logic at scale
• Integrating LLMs (Claude API) for real-time message classification, context-aware response generation, and conversation management across hundreds of active threads simultaneously
• Building the job orchestration layer — queues, background workers, concurrency handling — that keeps everything running reliably at scale
• Connecting the system with external tools: CRM, calendar booking, messaging platforms, alert systems
• Designing internal AI agents that handle repetitive customer-facing workflows autonomously, escalating to humans only when needed

Requirements

• 2+ years of commercial experience in backend or fullstack development
• Strong understanding of system design — queues, background jobs, concurrency, failure handling
• Experience working with relational databases (PostgreSQL or similar)
• Comfortable integrating third-party APIs and navigating unfamiliar documentation quickly
• Systematic thinker — you see how components compose into a reliable whole
• Genuine curiosity about AI tooling — you follow what's happening in the space and like to experiment

Nice to Have

• Experience with Playwright, Puppeteer, or any browser automation framework
• Familiarity with anti-detect browsers or browser fingerprinting concepts
• Prior experience working with LLM APIs (Claude, OpenAI, or similar)
• Understanding of bot detection mechanisms and mitigation strategies
• Experience with Redis / BullMQ or similar job queue systems

What We're Really Looking For

Technical skill matters, but it's not the whole picture. We're looking for someone who picks things up fast, takes ownership without being asked, and genuinely enjoys working at the intersection of AI and automation. You don't need to have done exactly this before — but you should be the kind of engineer who looks at a complex system and wants to understand how it works end to end.

If you've never built browser automation before but the problem space excites you — reach out anyway.

Location: Remote

Time Zone: Europe (±2 hours)

Language: Fluent English (spoken and written)

About the Project
Our client is a Netherlands-based product company developing an intelligent platform that automates logistics and freight-forwarding processes through AI-driven solutions.

What You'll Do

 

• Design, develop, and enhance AI agents that automate logistics workflows
   
• Expand the capabilities of intelligent bots for customer support and commercial proposal generation
   
• Improve model reliability and reduce LLM hallucinations
   
• Build dashboards for both customers and internal teams
   
• Optimize and scale existing systems through refactoring and performance improvements
   

Technical Requirements

 

• Strong experience with Python and Django/FastAPI
   
• Solid understanding of OAuth 2.0, SSO, and REST APIs
   
• Experience with PostgreSQL (SQLAlchemy is a plus)
   
• Experience with Redis/RabbitMQ and Celery
   
• Hands-on experience with LLM-related tools and frameworks, such as:
   
• Ollama
   
• LlamaIndex
   
• LangChain / LangGraph
   
• Tool Calling
   
• Sentence Transformers
   
• Experience with:
   
• Pandas
   
• NumPy
   
• scikit-learn
   
• pytest
   
• Faker
   
• Experience working with email systems (parsing, generation, routing)
   
• Knowledge of prompt engineering or practical experience integrating LLM-based solutions
   

Nice-to-Have Skills

 

• Experience in logistics, freight forwarding, or supply chain domains
   
• Experience optimizing ML/LLM pipelines
   
• Knowledge of RAG architectures, FAISS, and Vector Databases
   
• Strong focus on code quality, maintainability, reusability, and stability
   
• DevOps experience with CI/CD, Docker, Docker Compose, and Kubernetes
   
• Hands-on experience with monitoring and observability using the Grafana stack
   

What We Offer

 

• The opportunity to build solutions that impact real-world business operations in a global industry
   
• Fast decision-making and the flexibility of a startup environment
   
• Direct influence on product direction and technology choices
   
• A collaborative team with an open and transparent culture