Jobs at Djinni

This is a strategic data engineering engagement with our client to architect and plan the migration of their entire data processing and ETL estate from Matillion to AWS Glue — a foundational shift in how one of the world's largest financial market infrastructure companies handles its data pipelines.
During this Mobilisation Phase, you'll work jointly with client's engineering teams to reverse-engineer the existing landscape, design the target-state architecture across every layer (infrastructure, data processing, workflows, dependencies, and operating model), and build the detailed delivery blueprint that will greenlight the full-scale migration.
The work is technically rich and highly collaborative: you'll review and validate job inventories spanning hundreds of ETL workflows, define reusable migration patterns and templates, design a validation and reconciliation framework, run a proof-of-concept to stress-test the approach, and navigate client's rigorous internal governance — from Architectural Significance Assessments through Architectural Review Boards to a formal Gate 1 decision.
This is the kind of engagement where your recommendations directly shape a multi-phase, multi-million-pound programme: the target-state framework you produce here becomes the blueprint that a larger delivery team will execute against. Perfect opportunity for combining deep data engineering knowledge with architecture leadership, stakeholder influence, and structured delivery planning inside a Tier 1 financial services environment

• Responsibilities:

  - Agentic AI Migration Framework development — design and build an agentic AI framework to automate and accelerate migration workflowsж
  - Pattern library build — develop and maintain a library of reusable migration patterns/templates for common conversion scenarios;
  -Automated conversion pipeline — build pipelines that automatically convert/transform code and configurations (e.g., Matillion jobs) as part of the migration process;
  -GitHub Copilot integration for code generation — integrate GitHub Copilot into the migration workflow to accelerate code generation and conversion tasks;
  -Support factory pods — provide technical support, tooling, and troubleshooting to migration factory pods executing migrations at scale

• Mandatory Skills Description:

  - Python — strong hands-on Python development experience for building tools and automation
  - GenAI/LLM integration — experience integrating GenAI/LLM capabilities into applications, workflows, or tooling
  - Prompt engineering — hands-on experience designing, testing, and optimizing prompts for LLM-based tools
  - AWS Bedrock — hands-on experience with AWS Bedrock for building GenAI-powered applications
  - GitHub Copilot — practical experience using and/or integrating GitHub Copilot into development workflows
  - Automation frameworks — experience designing and building automation frameworks/tooling from scratch
  - Testing — strong experience with test automation and validation frameworks to ensure conversion accuracy
  - Matillion JSON parsing — experience parsing, interpreting, and transforming Matillion job definitions (JSON format)

Cloudfresh ⛅️ is a Global Google Cloud Premier Partner, Zendesk Premier Partner, Asana Solutions Partner, GitLab Select Partner, Hubspot Platinum Partner, Okta Activate Partner, and Microsoft Partner.

Since 2017, we’ve been specializing in the implementation, migration, integration, audit, administration, support, and training for top-tier cloud solutions. Our products focus on cutting-edge cloud computing, advanced location and mapping, seamless collaboration from anywhere, unparalleled customer service, and innovative DevSecOps.

We're looking for an AI Architect to become our lead technical expert for client AI solutions and to help stand up our AI Competence Centre and internal AI Lab.

This is a client-facing technical role first, with a build-and-lead dimension. Expect roughly 60% solution architecture and pre-sales engineering for enterprise clients, and 40% establishing the AI Lab and mentoring engineers. You'll technically lead and raise the bar for the team - this is a technical leadership role, not a people-management line.
Reports to: Head of AI.

Requirements

• Experience & seniority. 5+ years in software, data, or ML engineering, including 3+ years delivering ML/AI in production and 2+ years in a client-facing architect or technical lead capacity.
• Cloud & AI infrastructure. Production-level experience on Google Cloud Platform, especially the Vertex AI suite, plus integrating third-party model providers such as Anthropic.
• GenAI engineering. Strong hands-on knowledge of RAG, agentic workflows, orchestration frameworks (LangChain, LlamaIndex), vector databases, and prompt/context engineering.
• Production & MLOps. Hands-on with the ML lifecycle, CI/CD for models, automated deployment, and cloud cost management - including right-sizing models (lighter vs. heavier) to control spend.
• Evaluation, guardrails & observability. Practical experience building LLM evaluations, guardrails, and monitoring for accuracy, safety, latency, and cost in production.
• AI governance & security. Familiarity with data governance, model risk, and EU regulation (EU AI Act, GDPR) as it applies to enterprise AI — we're primarily EU-based.
• Pre-sales & client experience. Proven experience presenting to enterprise clients, scoping technical projects, and translating complex AI concepts into clear business value.
• Technical leadership. Experience guiding engineers, reviewing architecture and code, and raising team capability.
• Languages. Native Ukrainian — required, as you'll run Ukrainian-language pre-sales — and strong English (B2+/C1 minimum).

• Mindset & agility. An intrapreneurial drive to build an AI Lab from scratch inside an established business, plus the agility to move smoothly between client pre-sales and deep technical architecture.

   

Responsibilities

• Solution architecture. Design and own end-to-end AI systems for strategic enterprise clients - reference architectures, data and retrieval pipelines, agentic layers, and integration with existing enterprise systems - with a clear path from prototype to scalable, secure, observable production.
• Pre-sales & consulting. Partner with sales to qualify and win AI opportunities: run technical discovery, scope solutions, size effort and cost, and translate AI into business value, ROI, and risk for C-level stakeholders.
• Technical leadership & mentorship. Set architecture and engineering standards, run design and code reviews, and level up engineers across the AI practice.
• AI Lab & R&D. Stand up and run the internal AI Lab - rapid client prototypes and cost-effective internal AI tooling - with a clear bar for what graduates into production.
• Partner collaboration. Work with our core AI partners (Google Cloud / Vertex AI, Anthropic) to build joint solutions, access early capabilities, and shape our technical roadmap.
• Governance, security & cost. Build guardrails, evaluation, and observability into every solution; keep architectures compliant (EU AI Act, GDPR) and cost-aware through right-sized model selection.

Would be a plus

• Google Cloud Professional Machine Learning Engineer and/or Professional Cloud Architect certification.
• Hands-on enablement or certification with Anthropic and Vertex AI generative-AI stacks.
• Direct experience mapping solutions to the EU AI Act risk framework.
• Fine-tuning, distillation, or model-optimization experience.
• Production experience with voice/multimodal AI (e.g., ElevenLabs) or AI-assisted engineering tooling (e.g., Cursor).
• Contributions to the open-source GenAI ecosystem.

Work conditions

• Flexible Work Format: Work remotely, allowing you to balance your professional and personal life efficiently.
• Training with Leading Cloud Products: Access in-depth training on cutting-edge cloud and AI solutions, enhancing your expertise and equipping you with the tools to succeed in an ever-evolving industry.
• International Collaboration: Work alongside A-players and seasoned professionals in the cloud industry.
• Global Exposure: Expand your expertise by engaging with international markets across the EMEA and CEE regions.
• Vibrant Team Environment: Be part of an innovative, dynamic team that fosters both personal and professional growth, creating opportunities for you to advance in your career.
  
  When applying to this position, you consent to the processing of your personal data by CLOUDFRESH for the purposes necessary to conduct the recruitment process, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (GDPR).
  Additionally, you agree that CLOUDFRESH may process your personal data for future recruitment processes. You can withdraw this consent at any time.

We are looking for a CTO / Solution Architect with hands-on experience in blockchain, digital asset, and/or fintech products to define the technical strategy, design the system architecture, and manage the development team.

Key Responsibilities:

• Design the product architecture and select the technology stack.
• Develop the technical roadmap and plan resources.
• Manage the development team and participate in hiring.
• Evaluate third-party solutions, services, and technology providers.
• Oversee development quality, security, and technical documentation.
• Establish CI/CD, testing, monitoring, and incident response processes.

• Ensure system stability, scalability, and fault tolerance.

   

Requirements:

• Experience as a CTO, Tech Lead, or Solution Architect.
• Hands-on experience with blockchain, digital asset, and/or fintech products is required.
• Understanding of blockchain infrastructure, wallets, custody solutions, liquidity providers, and trading systems.
• Experience designing secure, high-load systems.
• Understanding of microservices and event-driven architecture.
• Experience with cloud infrastructure, Docker, Kubernetes, PostgreSQL, Redis, and message brokers.
• Experience managing technical teams and external contractors.

• English proficiency sufficient for working with documentation and international providers.

   

What We Offer:

• Full-time employment.
• Remote work.
• Flexible working hours.
• Competitive compensation based on interview results.
• Paid vacation and sick leave.
• Direct influence on the architecture, technologies, and team structure.
• Long-term cooperation.

This is a strategic data engineering engagement with our client to architect and plan the migration of their entire data processing and ETL estate from Matillion to AWS Glue — a foundational shift in how one of the world's largest financial market infrastructure companies handles its data pipelines.
During this Mobilisation Phase, you'll work jointly with engineering teams to reverse-engineer the existing landscape, design the target-state architecture across every layer (infrastructure, data processing, workflows, dependencies, and operating model), and build the detailed delivery blueprint that will greenlight the full-scale migration.
The work is technically rich and highly collaborative: you'll review and validate job inventories spanning hundreds of ETL workflows, define reusable migration patterns and templates, design a validation and reconciliation framework, run a proof-of-concept to stress-test the approach, and navigate rigorous internal governance — from Architectural Significance Assessments through Architectural Review Boards to a formal Gate 1 decision.

• Responsibilities:

  -Target-state architecture design — define and own the target-state AWS architecture across compute, data, and orchestration layers
  -HLD/LLD ownership — produce and own High-Level Design and Low-Level Design documentation for migration workloads
  -ARB submissions — prepare and present architecture proposals to the Architecture Review Board for approval
  -Technical decisions — make and document key technical decisions across the migration program, balancing trade-offs (cost, performance, scalability)
  Pattern definition — define reusable architecture and migration patterns for use across teams/pods
  -Agentic AI framework architecture — design the architecture for the Agentic AI migration framework, including its integration with the broader technical landscape

• Mandatory Skills Description:

  - 5+ years experience
  - hands-on experince with AWS Migration
  - AWS Glue, Step Functions, Lambda, EventBridge — deep hands-on experience designing solutions using these core AWS services
  - IaC (Terraform) — strong experience defining and managing infrastructure as code with Terraform
  - Data platform architecture — proven experience architecting data platforms (data lakes, warehouses, pipelines) at scale
  - PySpark — hands-on experience with PySpark for large-scale data processing
  - CI/CD — experience designing and implementing CI/CD pipelines for infrastructure and data workflows
  - AI/ML frameworks — working knowledge of AI/ML frameworks and their application within architecture design
  - GitHub Copilot — practical experience using GitHub Copilot within development/architecture workflows

• Nice-to-Have Skills Description:

  - AWS certification (Data Analytics Specialty or Solutions Architect)
  - Experience with BI tools (QuickSight, Tableau, Power BI)
  - Infrastructure as Code experience (Terraform/CloudFormation)
  - Industry experience relevant to your business
  - Exposure to streaming data (Kinesis) or ML pipelines (SageMaker)
  - experince in financial domain

About Digis:

Digis is a European IT company with 200+ specialists delivering complex SaaS products, enterprise solutions, and AI-powered platforms worldwide. We ensure transparency, stability, and professional growth opportunities for all our team members.

About the Project:

A technology company that provides cloud-based infrastructure and platform services, typically focused on helping businesses build, run, and scale applications in the cloud.

Responsibilities

• Supporting Customers with product-specific issues over the zoom/email/ticketing system.
• Preparation, planning, and consulting with the Customers in regard to the deployment of the product.
• Installation of the product in cooperation with the Customers.
• Customer training in regard to the proper deployment/configuration and usage of the product.
• Consulting with the Customers in terms of potential issues in the Customer environment that could impact the proper functionality of the product.

• Preventive maintenance of the product to ensure optimal functionality and efficiency.

   

Requirements:

• 5+ years of experience working with Windows
• 3+ years of experience in network infrastructures
• 3+ years of experience with Linux
• Experience with VMware or similar tools

• English: Upper-Intermediate or higher

   

What Makes This Role Special:

• Working on a mature, production-grade SaaS Microsoft Licensing platform
• Opportunity to work with cloud-native architectures and scalable systems
• Clear impact: features are used by customers globally
• Involvement in long-term product evolution, not short-lived MVPs

• Friendly team of experts who are a pleasure to work with

   

What We Offer:

• 20 paid vacation days per year
• 5 paid sick leaves per year (no medical documents required)
• Personalized development plan with training compensation
• English courses compensation
• Work equipment if needed (PC / laptop/monitor)
• Flat and transparent internal communication
• Opportunity to switch between projects and technologies within Digis
• Full accounting and legal support.

Performa is an international HR agency connecting top talent with ambitious companies across iGaming, IT, and Marketing. We help businesses build strong teams and professionals find opportunities where their expertise can make a real impact.
 

For our client, we are looking for an experienced Marketing Manager (iGaming) to join a new online crypto casino project in Dubai, launched as a spin-off from a large international online casino brand.

This is an early-stage opportunity for a hands-on marketing professional who wants to take an active role in building and developing the marketing function of a growing iGaming product. You will work across the full marketing cycle — from player acquisition, affiliates, CRM and retention to promotions, content, social and community channels, campaign analytics and reporting — while coordinating internal teams, agencies, and external partners.
 

The role offers broad exposure across casino and sportsbook marketing, the opportunity to directly influence campaign execution and player growth, and room to develop into a channel lead role as the business scales.

Responsibilities
 

Marketing Planning and Campaign Delivery

1. Maintain the integrated marketing calendar and execute approved plans across casino, sportsbook, target GEOs and player-lifecycle stages.
2. Translate commercial objectives into clear briefs, timelines, owners, assets, landing pages, tracking requirements, approvals and post-campaign reviews.
3. Coordinate marketing readiness for brand, market, product, game and promotion launches with Casino/Sportsbook, CRM, Operations, Risk, Legal & Compliance and IT Department.
4. Manage day-to-day delivery by agencies, freelancers and marketing vendors, tracking deliverables, costs and required documentation.
    

Acquisition, Affiliates and Partnerships

1. Support player acquisition across affiliates, paid media, SEO/content, influencers and streamers, social and community channels and relevant crypto-native networks.
2. Source, onboard and coordinate affiliates, creators and media partners, including briefs, approved commercial terms, tracking links, promo codes, creatives and launch support.
3. Monitor channel, campaign and partner performance; identify opportunities to scale, optimise or stop activity based on player quality and unit economics.

Work with Risk to identify suspicious, incentivised or low-quality traffic and with Legal & Compliance to enforce brand, advertising and responsible-gambling requirements.

CRM, Promotions and Player Lifecycle

1. Coordinate segmented campaigns and automated journeys across onboarding, activation, retention, reactivation and loyalty using email, push, SMS and onsite/in-app channels.
2. Maintain the casino and sportsbook promotion calendar, coordinating welcome offers, reloads, cashback, free spins, tournaments, major events and reactivation campaigns.
3. Ensure offers, eligibility rules, limits, terms and conditions, consent and suppression rules receive all required commercial, Risk and Legal & Compliance approvals before launch.

Run structured A/B tests across audiences, offers, messages, creatives, channels, timing and landing pages, and apply learnings to future campaigns.

Analytics, Governance and Cross-functional Improvement

1. Produce concise weekly and monthly reporting covering FTDs, conversion, CPA/CAC, ROAS, NGR contribution, LTV, retention, bonus cost, traffic quality and channel profitability.
2. Track marketing spend against approved budgets, validate vendor and partner performance and reconcile cost reporting with Finance; escalate variances promptly.
3. Maintain auditable campaign approvals and ensure no activity launches without required GEO, advertising, data-privacy, responsible-gambling and promotional clearances.

Work with Payments, Operations and Customer Support to identify and reduce friction across registration, deposit, gameplay, promotion and retention journeys.

Brand, Content and Community

1. Apply the approved brand positioning, tone of voice and visual standards consistently across player touchpoints.
2. Coordinate content and creative production for websites, landing pages, social media, communities, CRM, affiliate materials and promotional placements, including localization and quality assurance.
3. Support day-to-day community presence and campaign activation across relevant platforms and streaming channels.

Monitor competitors, market trends, player sentiment and cultural nuances across priority GEOs and convert observations into actionable campaign recommendations.

Requirements

• 5+ years of hands-on digital marketing experience, including practical experience in iGaming, online casino, sportsbook or betting.
• Demonstrated delivery across at least two core channels - performance acquisition, affiliates, CRM/retention, content/SEO, social/community or influencer marketing - with working knowledge of the others.
• Strong understanding of the iGaming player funnel, including registration, FTD, deposits, conversion, retention, reactivation, bonuses and player value.
• Working knowledge of affiliate commercial models (CPA, RevShare and Hybrid), tracking links, postbacks, promo codes and traffic-quality considerations.
• Experience coordinating campaign briefs, creative production, localisation, landing pages, approvals, launch QA and external partners.
• Data-driven approach and confidence working with GA4 or comparable analytics, dashboards, attribution data and marketing unit economics.
• Good understanding of responsible-gambling, advertising, promotional and data-privacy controls applicable to player marketing.

Strong project-management and stakeholder-management skills, attention to detail and fluent written and spoken English.

Preferred Qualifications

• Experience with a crypto casino or sportsbook.
• Familiarity with CRM, affiliate, CMS, SEO, tag-management and BI tools relevant to iGaming.
• Experience supporting new-brand or multi-GEO launches in regulated or high-risk digital environments.
   

We Offer

• On-site work in Dubai, UAE.
• Relocation support where needed.
• A hands-on role supporting the full marketing function of an early-stage online crypto casino and sportsbook, with broad channel exposure, room to grow into a channel lead role.
• A competitive compensation package (discussed individually).

We are hiring on behalf of our client – an American media company. They run a large newsletter operation sending millions of emails a day to cold audiences across finance, health, self-development, and astrology. As the team scales, execution is starting to outpace process – this role exists to fix that.

Marketing Operations Manager sits between strategy and execution. You take initiatives across newsletters, paid media, social, and growth from brief to done — owning timelines, owners, and dependencies across parallel workstreams.
 

You work closely with the email team on newsletter growth and engagement, and you're the first review layer on quality before anything ships. You build the trackers, cadences, and SOPs that keep the team moving without you having to chase people.
 

This is not a people-management role on day one – it's a coordination and execution role that's built to grow into team leadership as the marketing function scales. Success looks like: initiatives hit their deadlines, and newsletter performance keeps moving up.
 

What you will own

• End-to-end execution of marketing initiatives across newsletters, paid, social, and growth
• Newsletter performance tracking and early flagging of issues, in partnership with the email team
• Trackers, cadences, and SOPs for the whole team
• First-pass quality review before work moves forward
• Team check-ins and problem-solving reviews
• AI tooling adoption across the team
   

Must-have

• 5+ years in project management, running marketing initiatives specifically
• Real marketing fluency – newsletters, paid, social, growth, not just PM theory
• Track record managing several marketing workstreams at once without quality slipping
• Experience building and rolling out PM processes and SOPs for a team
• Daily hands-on AI tool use – you can describe exactly how, this is a hard requirement
• Strong root-cause problem-solving and structured communication
• Ownership mindset – you unblock things yourself, no hand-holding
• C1+ written and spoken English
• Ready to grow into a leadership role as the team scales
   

Nice to have

• Background in newsletter, media, affiliate, or performance marketing
• Hands-on campaign experience, not just managing people who ran campaigns
• Make, Zapier, or similar automation tools
• Notion, ClickUp, Asana, or Airtable
• Experience with email platforms or audience growth metrics
• Experience working with designers, writers, or QA teams
   

Compensation and benefits

• Competitive salary + bonuses
• 21 paid vacation days, 14 paid sick days
• Remote-first team
• Corporate library, team activities

We're a fast-growing American media company running a portfolio of email newsletters at scale – millions of subscribers, finance, health, and business verticals. We're building out our creative team and need a designer who can move fast, design for conversion, and work directly inside the tools we use.
 

What you'll do

• Design and build web pages, funnels, and opt-ins in ClickFunnels, Leadpages, or similar tools
• Set up and format newsletter websites directly in Beehiiv
• Create high-quality banners, headers, and graphics for web and email campaigns
• Ensure all pages are responsive, mobile-friendly, and optimized for performance
• Maintain brand consistency across all visuals
• Collaborate with marketing and content teams to align visuals with campaign goals
• Iterate quickly based on feedback and performance data
   

What we're looking for

• 4+ years of experience in web design (not just static graphics or branding)
• Proven track record in creating landing pages, funnels, and conversion-oriented websites
• Proficiency in ClickFunnels, Leadpages, Webflow, or similar builders
• Solid understanding of layout, spacing, UX hierarchy, and conversion design
• Experience with Adobe Creative Suite, Figma, or Canva
• Basic knowledge of HTML/CSS – a plus, not a must
• Fast, organized, detail-oriented, and able to handle multiple projects
• English level C1+ and strong communication skills
   

Nice to have

• Experience with A/B testing or performance-based design iteration
• Understanding of marketing funnels, lead generation, or affiliate campaigns
   

What we offer

• 21 vacation days 
• 15 sick days 
• Company covers taxes
• B2B contract

Наш клієнт, Growe, провідна консалтингова компанія та група сервісів у сфері iGaming і розваг. Вони створюють стратегії, що працюють, та рішення, які масштабуються. 

Ідеально для тих, хто прагне:

• Керувати та розвивати функцію підтримки клієнтів у швидкозростаючому iGaming середовищі;
• Масштабувати високопродуктивну команду підтримки VIP-клієнтів відповідно до бізнес/операційних цілей компанії;
• Визначати та контролювати ключові показники ефективності, включаючи CSAT, FRT, SLA, якість, AHT, FCR та продуктивність;
• Підтримувати високий стандарт якості комунікації та обслуговування у всіх сферах взаємодії з клієнтами;
• Встановлювати чіткі процеси та стандарти ескалації для забезпечення ефективних операцій підтримки;
• Аналізувати операційні дані та клієнтські та перетворювати аналітику на практичні покращення;
• Тісно співпрацювати з командами контролю якості та навчання для постійного покращення продуктивності агентів, знань та стандартів комунікації;
• Виявляти можливості для автоматизації, самообслуговування та оптимізації процесів для підвищення ефективності та досвіду гравців;
• Виступати голосом клієнта, виявляючи повторювані проблемні точки та співпрацюючи з командами продукту та операцій для їх вирішення;
• Тісно співпрацювати з командами CRM та Account/VIP менеджерами.

Досвід, який стане твоєю перевагою:

• 5+ років досвіду роботи в сфері підтримки клієнтів або на аналогічних посадах, пов'язаних з клієнтським сервісом;
• 1+ рік досвіду роботи на посаді керівника команди, або на аналогічній керівній посаді;
• Сильний аналітичний склад розуму та здатність використовувати операційні дані та дані про клієнтів для впровадження покращень;
• Досвід роботи з показниками ефективності підтримки клієнтів, такими як CSAT, FRT, SLA, якість, AHT, FCR та продуктивність;
• Досвід роботи з командами продукту, операцій, CRM або Account/VIP буде перевагою;
• Досвід роботи в iGaming з розумінням шляху гравця та потреб клієнтів, специфічних для галузі (буде перевагою);
• Володіння розмовною англійською мовою на рівні Upper-Intermediate для щоденного спілкування в міжнародній команді.

Ми цінуємо:

• Сильні комунікативні навички: чітко та ефективно спілкуватися з членами команди, надавати конструктивний зворотний зв'язок, підтримувати високі стандарти комунікації в команді та будувати міцні стосунки з міжфункціональними зацікавленими сторонами;
• Лідерський та управлінський майндсет: мотивувати та підтримувати команду, створювати позитивну робочу атмосферу, розвивати членів команди та впевнено керувати ефективністю та складними ситуаціями;
• Клієнтоорієнтованість: розуміти потреби клієнтів, залишатися зосередженим на забезпеченні високоякісного досвіду гравців та проактивно виявляти можливості для покращення шляху клієнта;
• Аналітичний склад розуму та навички вирішення проблем: визначення першопричин операційних проблем та проблем, пов'язаних з клієнтами, прийняття рішень на основі даних та перетворення отриманих знань на практичні покращення для команди та служби підтримки.

Наші клієнти пропонують конкурентні переваги для підтримки вашого професійного та особистого зростання, зокрема:

• Орієнтація на здоров’я та добробут;
• Глобальне медичне страхування;
• Можливості для зростання;
• Програми бенефітів (компенсація спорту / стоматології / психолога тощо);
• Бонуси за досягнення результатів;
• Динамічне робоче середовище.

English version:

Our client, Growe, is a leading business advisory and services group in iGaming and Entertainment. Сreators of strategies that work and solutions that scale. 

Perfect for those who aim to:

• Lead and develop the Customer Support function within a fast-growing iGaming environment;
• Scale a high-performing VIP Customer Support team aligned with the company’s growth and operational goals;
• Define and drive key performance metrics, including CSAT, FRT, SLA, Quality, AHT, FCR and productivity;
• Maintain a consistently high standard of communication and service quality across all customer interactions;
• Establish clear processes, workflows and escalation standards to ensure efficient and scalable Support operations;
• Analyze operational and customer data and turn insights into actionable improvements;
• Work closely with QA and Training teams to continuously improve agent performance, knowledge and communication standards;
• Identify opportunities for automation, self-service and process optimisation to improve efficiency and player experience;
• Act as the voice of the customer by identifying recurring pain points and working with Product and Operations teams to address them;
• Collaborate closely with CRM and Account Management/VIP teams.

Experience you’ll need to bring:

• 5+ years of experience in Customer Support or similar customer-facing roles;
• 1+ year of experience in a Team Lead, Team Manager, or similar leadership position;
• Strong analytical mindset and ability to use operational and customer data to drive improvements;
• Experience working with customer support performance metrics such as CSAT, FRT, SLA, Quality, AHT, FCR and productivity;
• Experience working with Product, Operations, CRM or Account Management/VIP teams will be a plus;
• Experience in iGaming, with understanding of the player journey and industry-specific customer needs will be a plus;
• Upper-Intermediate English level (written and spoken) for daily communication within an international team.

It's a perfect match if you have those personal features:

• Strong communication skills: communicate clearly and effectively with team members, provide constructive feedback, maintain high communication standards within the team and build strong relationships with cross-functional stakeholders;
• Leadership and people-management mindset: motivate and support the team, create a positive working environment, develop team members and confidently manage performance and challenging situations;
• Customer-oriented mindset: genuinely understand customer needs, stay focused on delivering a high-quality player experience and proactively identify opportunities to improve the customer journey;
• Analytical and problem-solving mindset: identify the root causes of operational and customer-related issues, make data-driven decisions and turn insights into practical improvements for the team and Support function.

Our clients offer competitive benefits to support your professional and personal growth, including: 

• Health & Wellness Focus;
• Global Medical Coverage;
• Growth Opportunities;
• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
• Performance-Driven Rewards;
• Dynamic Work Environment.

We are looking for a Chief Business Development Officer to drive business growth, acquire new clients, and expand our presence in the Web3 ecosystem. You will lead commercial strategy, build strategic relationships and work closely with Product, Marketing, and Engineering teams to accelerate adoption and revenue. This is a long-term opportunity, specifically open to candidates living abroad.

Requirements

• 3+ years of experience in Business Development, Sales, or Commercial Strategy.
• Previous management experience with responsibility for leading business development or sales teams.
• Experience within crypto or blockchain industries.
• Proven experience in B2B sales and client acquisition.
• Excellent negotiation and communication skills.
• Fluent English.

Responsibilities

• Lead, mentor, and grow the Business Development team, setting goals, tracking performance and fostering a high performing culture.
• Develop and execute business development and growth strategies.
• Acquire new clients and manage key customer relationships.
• Lead the full sales cycle, from prospecting to closing.
• Build strategic partnerships and identify new business opportunities.
• Collaborate with cross-functional teams to support product growth.
• Analyze market trends and competitor activity.
• Own revenue targets and business development KPIs.
• Represent the company at industry events and conferences.

Perks & Benefits:

• Competitive salary and benefits package
• Opportunity to work in a dynamic, innovative, and growing industry
• Remote work flexibility
• A collaborative and inclusive work environment
• Professional growth opportunities in a rapidly evolving sector
• Paid vacation and sick leaves

Our client is the leader in the Early Childhood Education (ECE) sector, providing the most widely used developmental assessment and curriculum system in the US. They are looking for a talented, innovative, and experienced Senior Frontend Software Engineer with PWA experience to build reliable, high-performing applications that deliver seamless app-like experiences across desktop and mobile devices.

This role requires deep front-end engineering expertise, strong architectural judgment, and practical experience building resilient applications. The ideal candidate brings strong problem-solving skills, modern web platform knowledge, and the ability to help guide teams through PWA-specific design and implementation challenges.

What You'll Do

•   Build and maintain modern Progressive Web Apps using component-based front-end frameworks and responsive design patterns.

•   Collaborate closely with product, design, and backend teams to build scalable, secure, API-driven user experiences.

•   Optimize performance, accessibility, and mobile usability across browsers and devices.

•   Help establish engineering standards, architectural patterns, and implementation guidance for PWA development.

What We're Looking For

•   Strong software engineering and problem-solving skills.

•   Solid JavaScript/TypeScript, HTML, and CSS experience.

•   Strong understanding of Progressive Web App architecture including service workers, manifests, offline support, installability, and browser capabilities.

•   Practical front-end experience with Svelte/SvelteKit or comparable modern frameworks.

•   Experience designing resilient offline-capable user experiences including caching, synchronization, and degraded-network behavior.

•   Comfortable working with and diving into backend APIs and translating contracts into maintainable client-side models.

•   Strong full-stack debugging skills across browser tooling, networking, storage, services, data and build systems.

•   Experience handling cross-browser and cross-device PWA challenges, including iOS and Android platform differences.

•   Experience with mobile application development is preferred.

•   Experience with Python is preferred.

Our client is looking for a Junior QA Engineer to join a team working on electrical metering devices, embedded/real-time firmware, Windows software, and automated testing infrastructure.

The role is primarily focused on hardware, firmware, and embedded systems testing. You will work closely with a Senior QA Engineer and gain hands-on experience with physical electrical devices and automated testing.

Responsibilities:

• Test physical electrical metering devices and related hardware.
• Perform firmware and embedded/real-time systems testing.
• Conduct functional and integration testing of Windows-based configuration software.
• Execute and maintain automated tests.
• Develop new tests within the existing C# testing framework.
• Contribute to the improvement of the testing infrastructure.
• Investigate issues across hardware, firmware, and software.
• Collaborate with senior engineers and proactively communicate blockers and findings.

Must-have:

• Strong fundamentals in electrical engineering/electronics — this is a key requirement.
• Understanding of AC vs. DC, three-phase electricity, phase relationships, sine waves, harmonics, and basic principles of electrical metering.
• Basic programming knowledge and understanding of Object-Oriented Programming (OOP).
• Good spoken English.
• Relevant technical education in Electrical Engineering, Electronics, Automation, Embedded Systems, or a related field is strongly preferred.

Would be a strong plus:

• Experience with QA/testing, especially in a commercial environment.
• Exposure to firmware, embedded, or real-time systems.
• Hardware or electronics testing experience.
• Experience testing physical/electrical devices.
• Knowledge of Modbus or other industrial/device communication protocols.
• Experience with C#. Knowledge of Java, Python, or another OOP language is also relevant.

What We’re Looking For:

• Self-motivated and proactive approach.
• Curiosity and willingness to learn.
• Ability to work independently in a remote environment.
• Strong communication skills and willingness to ask questions.
• Ability to identify and raise blockers early rather than wait for instructions.
• Motivation to grow in QA and embedded/hardware testing.

Note: Commercial QA experience is not strictly mandatory for a Junior candidate if they have strong technical education, solid electrical fundamentals, and a high willingness to learn. However, strong knowledge of electrical fundamentals is essential.

N-iX is looking for Senior Automation QA Engineer (.NET/AWS) to join our team and drive the quality of our software products. You will design, build, and maintain test automation frameworks, collaborate closely with development, QA, and DevOps teams, and integrate automated tests into CI/CD pipelines. This role offers an opportunity to work with modern tech stacks utilizing .NET, AWS, and leading test automation tools.

Responsibilities:

• Develop, maintain, and improve automated test frameworks for web applications and APIs using C# (.NET).
• Write and execute automated UI, API, integration, and regression tests.
• Design and implement test strategies in alignment with product requirements.
• Collaborate with developers, and DevOps to ensure test coverage and product quality.
• Integrate automated tests into CI/CD pipelines (GitHub Actions, AWS CodePipeline, Jenkins).
• Troubleshoot and analyze failures in automated tests, working with teams to resolve issues.
• Document test approaches, create and maintain test cases and test plans.
• Contribute to process improvements and develop QA best practices.

• Participate actively in Agile ceremonies (Scrum/Kanban).

   

Requirements:

• 3+ years of experience in automation testing of web-based applications.
• Hands-on expertise with .NET/C#, test automation frameworks (NUnit, xUnit, MSTest, SpecFlow).
• Solid knowledge of Selenium WebDriver, Playwright, or similar UI automation tools.
• Experience testing REST APIs, using tools like Postman, and coding API tests with frameworks (e.g. RestSharp).
• Familiarity with AWS (ECS/EKS, Lambda, API Gateway, S3, RDS/DynamoDB, CloudWatch).
• Experience integrating automated tests into CI/CD (GitHub Actions, Jenkins, GitLab CI, or similar).
• Solid understanding of software testing methodologies (unit, integration, system, regression, performance).
• Ability to set up and maintain automated testing environments.
• Experience working in Agile/Scrum teams.
• Strong analytical and communication skills.

• Upper-intermediate written and spoken English.

   

Would Be a Plus:

• Experience with performance testing tools (JMeter, k6, Gatling).
• Experience with BDD/TDD approaches.

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

JustMarkets is looking for an experienced Head of Infrastructure to lead our engineering operations and maintain a highly loaded, globally distributed trading infrastructure. In this role, you will be solving complex architectural challenges within our hybrid platform, bridging our on-premise trading core (Windows, MetaTrader) with an evolving Linux and Cloud-native ecosystem. You will drive infrastructure automation, as well as lead, mentor, and scale a team of highly skilled engineers.
 

Responsibilities

• Manage team capacity, resource allocation, and establish effective 24/7 on-call rotation processes for incident response.
• Take ownership of the infrastructure budget (FinOps), optimizing cloud costs across AWS, Azure, and Alibaba
• Lead, mentor, and scale a team of DevOps and Site Reliability Engineers
• Define the hiring strategy, interview candidates, and scale the infrastructure team as the business grows.
• Set up, maintain, and ensure the high availability of the global trading infrastructure.
• Guide the architectural vision of our hybrid infrastructure, balancing established on-premise trading cores with scalable Cloud-Native environments.
• Build and maintain comprehensive platform solutions tailored for our software development teams
• Drive the automation of infrastructure using Infrastructure-as-Code (Terraform, Ansible) and build robust CI/CD pipelines.
• Implement and maintain enterprise-level network information security, including DDoS mitigation and infrastructure hardening.
• Collaborate closely with Engineering teams, Product Owners, and C-level stakeholders to align infrastructure roadmaps with business goals.

• Draw up documentation, disaster recovery plans, and instructions for infrastructure operations.

   

Requirements

• 8+ years of hands-on experience in DevOps, System Administration, or Infrastructure Engineering in high-load environments.
• 3+ years of proven experience in a leadership role (managing teams of 20+ engineers).
• Solid experience with Cloud platforms (AWS, Azure, or Alibaba Cloud) and understanding of global network routing.
• Extensive knowledge and hands-on experience with IaC (Terraform, Ansible) and managing CI/CD pipelines.
• Knowledge of containerization and orchestration (Docker, Kubernetes) and a desire to drive Cloud-Native transformation.
• Strong background in network information security and implementing monitoring tools (e.g., Prometheus, Grafana, Datadog).
• Solid experience in administrating relational databases (MySQL).

• English level: Upper-Intermediate or higher (crucial for stakeholder management and technical documentation).

   

Will be a plus

• Experience in the FinTech, CFD domain, or High-Frequency Trading.
• Experience managing and scaling MetaTrader (MT4/MT5) server environments.
• Expertise in configuring and managing Windows Server environments and proficiency in PowerShell scripting.
• Proficiency in one or more programming languages
• Experience with PostgreSQL databases.

• Experience working with enterprise network architectures (BGP, bare-metal servers) and geo-distributed latency optimization.

   

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

About Us

STARK is a European defence technology company founded in 2023, specialising in the development and production of advanced UAV systems for modern military operations. Our flagship platform, Virtus, is a next-generation VTOL loitering munition system that combines precision, autonomy, and reliability to deliver tactical superiority on the battlefield.

About the team

We are a team of the Procurement Department which is responsible for all procurement activities of “Stark-defence” LIMITED LIABILITY COMPANY — one of the most technological producers of UAVs in the EU. Our work focuses on making best choices to fulfill production and R&D needs of our company in time.

Your mission

We are looking for a skilled Procurement Specialist — team player with good communication skills who will become part of our Operational department.

Responsibilities

• Procurement tasks for manager within the Ukraine and Europe;
• Communication with the suppliers;
• Communication within the company with the inner consumers;
• Research for best prices and solutions for inner consumers;
• Ordering for raw materials and mechanisms for production and R&D;
• Control of orders arrival to the warehouse;
• Cooperation with quality department in situations of “unsatisfied quality”;
• Filling of control of documents arrival.

Qualifications

• High education — economics will be an advantage;
• Good communication skills;
• Work experience in the same role previously not less than 1 year;
• Basic Understanding of logistics and post services;
• Experience in usage of Microsoft 365;
• English level — intermediate at least;
• Ability to work with a couple of tasks at the same time;
• Ability to work with stressful tasks;
• Experience with orders for microelectronics or electric equipment;
• Experience with ERP Systems.

Nice to have

• Experience with ERP System NetSuite.