Jobs at Djinni

We are hiring a Head of Payments / Banking Relations to lead payment method testing, optimization, and provider evaluation across multiple geographies. This role combines operational oversight, analytical depth, and partner negotiation. You will be responsible for ensuring payment methods function correctly, evaluating provider performance, and optimizing testing and localization processes.

Location: Remote
Employment Type: Full-Time

About the Company

An innovative AI-powered banking platform building infrastructure for banks and payment providers. The company operates at the intersection of fintech, payments, and AI-driven banking solutions.

What You’ll Own

Payment Testing & Optimization

Identify and manage local testers to validate payment methods across different geographies

Compare testing providers based on cost, quality, and efficiency

Optimize local testing workflows and processes

Payment Flow Analysis

Conduct detailed analysis of user payment flows across different providers

Compare payment solutions from multiple vendors

Deliver structured conclusions and recommendations

Reporting & Documentation

Maintain accurate reporting on resource usage

Build and manage a structured knowledge base from testing results

Maintain up-to-date documentation on findings and performance benchmarks

Banking & Provider Relations

Conduct negotiations with payment providers and testing partners

Support evaluation and onboarding of new payment solutions

Ensure understanding of mechanisms behind payment processing and online transactions

Must-Have Requirements

Advanced English (Advanced or higher)

5+ years experience in fintech or e-commerce

Experience working with electronic payment systems

Strong understanding of online payment processing mechanisms

Analytical mindset and high attention to detail

Strong negotiation and communication skills

Ability to learn quickly and work independently

Nice to Have

Experience working with multiple GEO payment integrations

Experience working with acquiring banks or PSPs

Experience optimizing payment conversion rates

Exposure to fraud prevention and payment compliance topics

Are you a Full-Stack Engineer with a passion for systems integration, efficiency, and automation? N-iX is seeking a versatile developer to be at the forefront of our technology evolution, enhancing system capabilities and improving user experiences organization-wide.

Requirements:

• 3+ years direct experience developing with Microsoft Dynamics 365 Business Central, including expertise in AL Code.
• Hands-on experience integrating APIs and building workflow automations using platforms such as MuleSoft, Power Automate, Zapier, or Boomi is a strong plus.
• Ability to analyze, optimize, and document system architectures and integrations.
• Excellent English skills
• Familiarity with Agile/Scrum software development methodologies.

Nice to have:

• Relevant Microsoft certifications (Dynamics 365, Business Central, Power Platform).
• 1 year Full-stack development experience using Python (backend) and JavaScript (front-end) with proficiency in at least one major framework (React, Angular, or Vue).
• Experience in manufacturing, logistics, supply chain, or sustainable technology sectors.
• Prior exposure to business process improvement and digital transformation projects.

Responsibilities:

• Develop Full-Stack Applications: Design, build, and maintain both client-facing front-end components (e.g., web dashboards, internal tools) and server-side logic 
• Build Business Central Reports & Extensions: Use AL Code to develop user-defined reports, extensions, and customizations within Microsoft Dynamics 365 Business Central, supporting key business functions.
• Create Automations: Design and deploy API-driven automations to streamline workflows using platforms/tools such as MuleSoft, Microsoft Power Automate, Zapier, or Boomi.
• Implement Front-End Interfaces: Work closely with stakeholders to create responsive, intuitive user interfaces using HTML, CSS, JavaScript, and modern front-end frameworks.
• Enhance System Capabilities: Analyze existing systems and develop new features to improve performance, usability, scalability, and security.
• Collaborate Across Teams: Partner with Finance, Manufacturing, Supply Chain, and Sales to translate business requirements into effective technical solutions.
• Support Agile Development: Participate in an Agile-inspired change control process that emphasizes iterative improvement, thorough testing, and fast, clean deployments.

We’re looking for an exceptional leader to join our team as Head of VIP, driving premium experiences for our most valuable players across our casino and sportsbook verticals. This role reports directly to the CEO.

HOW YOU WILL MAKE AN IMPACT:

• Define and execute the global VIP strategy across casino and sportsbook verticals.
• Own VIP operations across a multi-brand portfolio, keeping segmentation, offers, and communication standards consistent between brands and markets.
• Manage and grow relationships with high-value players, ensuring exceptional service and satisfaction.
• Identify, segment, and analyze VIP player behavior to optimize retention and lifetime value.
• Design and run churn-prevention and reactivation programs for inactive VIP players.
• Own the VIP bonus & gifting budget: individual offers, activity bonuses, and reactivation incentives — with clear ROI control (NGR impact) and guardrails against bonus abuse, in cooperation with the risk/anti-fraud team.
• Lead, mentor, and develop the VIP account management team, and ensure 24/7 coverage through shift planning, hiring, and onboarding.
• Own communication quality: QA standards and scoring, response-time SLAs across communication channels, regular QA reviews, and coaching driven by results.
• Collaborate with CRM, marketing, product, and customer support teams for tailored offers and experiences.
• Establish clear handoffs and shared SLAs with Payments and Support so VIP requests and escalations (especially withdrawals) are resolved with priority, end to end.
• Own the department’s knowledge base: keep procedures, workflows, segment definitions, and policies complete, consistent, and up to date.
• Drive automation and AI-assisted workflows in VIP operations (QA, reporting, routine communication).
• Champion player care: ensure the team recognizes problem-gambling signals early and acts on them according to company policy.
• Monitor KPIs and provide regular reporting to senior leadership.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Proven experience in a similar role within the online casino and/or betting industry.
• Deep understanding of VIP player expectations and behavior.
• Track record of building or scaling a VIP function (team, processes, standards) — not only running an established one.
• Strong leadership and people management skills; experience managing shift-based teams with round-the-clock coverage.
• Solid grasp of casino economics: GGR/NGR, hold, bonus cost, wagering requirements — and how VIP offers affect them.
• Experience setting up QA / communication-quality frameworks for player-facing teams.
• Hands-on experience with messenger-based VIP service (WhatsApp/Telegram) and live-chat platforms.
• Understanding of abuse patterns in the VIP segment (bonus abuse, multi-accounting) and how to prevent them.
• Excellent communication and negotiation abilities.
• Data-driven mindset with experience using CRM and analytics tools.
• Fluent in English; additional languages are a plus.

HOW WE WILL KEEP YOU SMILING

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are looking for a Senior Bank Partnership Specialist to own and grow relationships with banks and payment providers. This is a role for someone who is equally comfortable in a negotiation room and in a technical scoping call: you will lead commercial discussions with banks, drive the integration of their payment products into our platform, and work hand in hand with the partnerships and sales teams to turn those connections into real business value. If you understand how payment ecosystems work, enjoy building long-term institutional relationships, and like seeing a deal through from first contact to a live, revenue-generating integration, this role is for you.

Details

• Schedule: Full-time
• Location: Remote
• Start: ASAP
• Duration: Long-term
• English: Fluent

About the role

The Bank Partnership Specialist sits at the intersection of business development, payments, and sales. You will be the primary point of contact between our company and our banking and payment partners, responsible for sourcing new relationships, negotiating commercial and technical terms, and managing the full lifecycle of each partnership. A large part of the role is making payments actually work: coordinating the connection of banks and payment systems to our platform, aligning technical requirements between partners and our internal teams, and ensuring integrations launch smoothly and stay healthy. You will also partner closely with the sales department, equipping them with the payment capabilities, coverage, and partner context they need to win and retain customers. It is a high-ownership role with direct impact on revenue, payment coverage, and the company's standing with financial institutions.

You have

• 5+ years of experience in banking partnerships, payment provider relationships, fintech business development, or a closely related field
• A strong track record of negotiating and closing commercial agreements with banks, acquirers, or payment service providers
• Solid understanding of the payments ecosystem: card schemes, acquiring, payment gateways, settlement, PSPs, and related infrastructure
• Experience coordinating or managing payment integrations, including connecting banks or payment systems into a platform or product
• The ability to translate between commercial and technical stakeholders, and to scope integration requirements with partners and engineering teams
• Familiarity with payment regulation and compliance considerations (KYC/AML, PCI DSS, licensing) at a working level
• Experience collaborating with sales teams and enabling them with partner capabilities and go-to-market support
• Strong communication, relationship-management, and stakeholder-management skills
• A self-directed, ownership-driven approach, comfortable working independently in a fully remote setup
• Fluent English (written and spoken)

What to do

• Identify, approach, and build relationships with banks and payment providers that expand payment coverage and capabilities
• Lead commercial negotiations with banking partners, covering pricing, terms, and partnership structure through to signed agreement
• Manage the end-to-end onboarding of new partners, from initial contact to a live, production integration
• Coordinate payment integrations: align technical requirements between partners and internal engineering, and drive the connection of banks and payment systems into our platform
• Serve as the ongoing point of contact for partner banks, monitoring performance, resolving issues, and growing each relationship over time
• Work closely with the sales department, providing payment capabilities, partner context, and support for customer deals
• Collaborate with the partnerships team to align on strategy, priorities, and the partner pipeline
• Track partnership performance and integration health, and report on coverage, status, and opportunities to stakeholders
• Stay current on payment industry trends, regulation, and competitor activity to inform partnership strategy

We are looking for a Senior Full-stack .NET Engineer with Blazor to join our team. 

Our Client is a leading provider of automated storage and logistics systems. Together with N-iX and client engineers, you will work on developing a comprehensive, scalable, and efficient solution to meet the evolving needs of modern warehouse management, ensuring a robust, future-proof operational environment.

Responsibilities:

• Actively engaging in development meetings to stay abreast of new technologies and understand the company's vision and objectives.
• Playing a key role in technical planning meetings, collaborating with colleagues to discuss user stories and decompose tasks with the end result in mind.
• Ensuring the delivery of high-quality products through meticulous practices such as documentation, code reviews, unit tests, API tests, and comprehensive monitoring.
• Collaborating closely with the product manager to ensure the team's clear understanding of the project's purpose.
• Proactively escalating issues to the Head of Development when assistance is required.
• Aligning with the team's goals during daily stand-up meetings.
• Advocating for improvement suggestions during retrospective meetings that lead to positive changes.

Requirements:

• Strong proficiency in C#, .NET Core, and .NET Framework - 5+ years of experience
• Experience with the Blazor framework
• Solid understanding of Clean Code, DDD, and CQRS principles
• Practical knowledge of CI/CD pipelines
• Experience with PostgreSQL and SQLite
• Hands-on familiarity with Docker
• Knowledge of RabbitMQ and MassTransit
• Practical experience with gRPC
• Strong skills in Unit Testing and Integration Testing
• Proficiency with Git
• English level - Upper-intermediate+
• Polish level - Native/Advanced

Our client is a global enterprise software company building an AI-powered, RAG-based documentation platform delivered as production-grade SaaS. The platform is a set of ~10 containerized microservices — predominantly Python, with React front-ends — running fully on Microsoft Azure (App Services, Functions, Data Factory, AI Search, Blob Storage, Key Vault).

The team is hardening the platform for production: consolidating multiple repositories into a single monorepo, standardizing CI/CD, introducing observability and a proper test-automation framework and preparing for multi-region rollout (US, Europe, Asia). The team is heavily AI-assisted, currently producing 15–20 merge requests per week, which makes strong automation and test coverage essential.

You will join as a hands-on engineer embedded in the client's team, attending stand-ups and sprint ceremonies.

Responsibilities:

• Design, build, and maintain per-service CI/CD pipelines (GitLab CI today, with a migration to GitHub Enterprise / GitHub Actions in progress)
• Support consolidation of multiple repositories into a single monorepo — build orchestration, selective CI triggers, automated builds and testing
• Instrument services with Azure Application Insights: dashboards, alerting, synthetic monitoring, and log management
• Harden environment promotion (dev → pre-prod → prod), deployments, and secrets management
• Deploy and operate services on pre-provisioned Azure resources (provisioning itself is handled by a separate platform team)
• Contribute to a reusable automated test framework (unit / integration / E2E) that keeps code-review velocity sustainable under high merge-request throughput
• Support security hardening, dependency and vulnerability scanning, and overall production readiness

Requirements:

• Strong hands-on Azure experience: App Services, Functions, Key Vault, Storage (Data Factory and AI Search a plus)
• CI/CD pipeline design and implementation — GitLab CI required; GitHub Actions a strong plus
• Solid Python (the platform is ~98% Python)
• Docker and container best practices
• Working knowledge of Infrastructure-as-Code principles (Terraform or Bicep) — enough to deploy reliably onto pre-provisioned infrastructure
• Azure observability with Application Insights (APM, dashboards, synthetic tests, log management)
• Solid English, comfortable collaborating across distributed teams and time zones

Nice to have:

• Azure RBAC, Managed Identities, and secrets-management patterns
• Monorepo tooling and patterns (build orchestration, selective CI triggers)
• Test-automation strategy and framework design (unit → integration → E2E)
• Security hardening and compliance practices (vulnerability scanning, dependency auditing / SCA)
• Experience in enterprise environments (proxies, SSO, compliance constraints)
• Azure Data Factory pipeline development
• RAG / AI Search indexing pipelines
• Playwright (for synthetic monitoring)
• Multi-region / global deployment patterns
• Experience working alongside heavy AI-assisted development workflows

N-iX is looking for a Senior .NET Fullstack Engineer to join the team working on the customer's product. You will join a functional team focused on building advanced tools, dashboards, and UIs for both external clients and internal users. The team's recent achievements include developing a new Client Dashboard and an Analyst Dashboard that enables the Operations team to efficiently track tasks and monitor their SLAs.

Responsibilities:

• Design and develop scalable backend services using .NET.
• Apply Clean Architecture and DDD (Domain-Driven Design) principles.
• Build REST APIs and model domain logic.
• Optimize SQL/EF Core data access, SQL queries, and stored procedures.
• Ensure high code quality through testing and reviews.
• Identify and address performance bottlenecks in APIs and database queries.
• Contribute to system design and performance improvements.

Requirements:

• 7+ years of experience with .NET and strong knowledge of C# fundamentals.
• 3+ years of experience with React, TypeScript, or Angular.
• Must-Have Tech Stack: C#, .NET 8/10, ASP.NET, MSSQL, Web API, Entity Framework, xUnit.
• Tools & Infrastructure: Git, Docker, Azure, Azure DevOps, API GW, Datadog.
• Ability to work with a high level of autonomy and take full ownership of tasks.
• Strong self-management skills in an environment with no micro-management.
• C1 English level (both written and spoken).
   

Nice-to-Have Skills:

• Familiarity with event-driven architectures or messaging systems (e.g., Azure ServiceBus).

About Us
Fintech Harbor Consulting is an international legal advisory firm focused on the FinTech sector. We help clients worldwide with company incorporation, licensing, banking, and ongoing legal support. With over 8 years in the industry and a strong marketing pipeline, we're expanding our sales team.

Who We’re Looking For
If you have at least 3 years of sales experience and are ready to grow in a structured, professional environment - we’d love to hear from you. A background in FinTech, legal services or B2B sales is a big plus. 

While we’re not considering entry-level candidates at this time, we welcome driven professionals who are eager to learn, communicate effectively and consistently convert leads into results.

What You’ll Do

• Manage inbound and outbound client inquiries (calls, chats, emails)
• Conduct online meetings and introductory calls with clients
• Work with objections and clarify client needs
• Qualify leads (hot/warm/follow-up)
• Re-engage with past leads
• Closely collaborate with our legal team

• Use CRM, Gmail, Excel and Word to track client progress and reporting

  
   

Requirements

• Minimum 3 years of experience in sales
• Experience in face-to-face or voice sales communication is MUST. 
• Fluent spoken and written English
• Strong communication and organizational skills
• Confidence in using CRM, Excel and Word
• Available for international travel and participation in trade shows, exhibitions, conferences, and industry forums
• Spanish proficiency is considered an advantage
  
   

What We Offer

• Structured onboarding and step-by-step training with daily support
• Transparent KPIs, performance-based bonuses (%) and additional corporate benefits
• Collaborative team of experienced professionals who’ve grown through the same journey
• Clear path for long-term growth within a supportive framework

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.

This position is with SoftDoes (SD), an enterprise-level custom software development and AI-engineering company. The team works on IT projects, builds and launches products, and manages full-cycle delivery teams.

Team members work in distributed teams and collaborate closely with internal stakeholders and project teams.

About the Role:

SoftDoes is looking for an HR Manager to support the HRD in running and developing the company's HR function. This is a hands-on generalist role, working in tandem with the Head of HR and taking ownership of day-to-day HR operations so she can focus on strategic priorities. The role sits alongside company leadership and works directly with employees across all departments.

What You'll Do:

• Maintain and improve HR documentation - onboarding, offboarding, internal regulations
• Support the design and implementation of bonus, incentive, and benefits programs
• Analyze team performance and engagement
• Communicate directly with C-level executives and employees across all departments
• Drive and implement HR process improvements and new initiatives, such as team building and process documentation
• Collaborate closely with the Head of HR on day-to-day HR operations, picking up delegated responsibilities as they're defined

What We're Looking For:

• 1+ year of commercial experience as an HR Manager / HR Generalist within an IT or software company
• English - B1+
• Experience in a company of 30+ people, with direct communication with C-level executives
• Hands-on experience with HR documentation - understanding how it's written and structured, not just how to fill in a template
• Strong soft skills: communication, adaptability, and the ability to juggle multiple responsibilities at once
• A proactive mindset - comfortable identifying gaps and proposing solutions independently, without waiting for detailed instructions

Nice to Have:

• Experience designing performance-evaluation criteria or bonus/incentive systems
• Experience driving team-building or culture initiatives

What We Offer:

• Working hours aligned with US time zones, typically 12:00- 20:00 Kyiv time
• English lessons to support clear and confident communication
• Paid vacation and sick days
• Fully remote work
• Opportunities for professional growth within the team
• Structured, personalized onboarding to help you ramp up effectively

Hiring stages: Screening call with a recruiter - Interview with the Head of HR - Internship
 

Apply with your resume and a short note outlining your relevant experience. You can also send your resume through our website at comeback.ua. Selected candidates will be contacted by the Come Back Agency.

We’re looking for a PR Specialist to join Edlight — a business that builds AI products and expert services for students and professionals.

What you’ll be focusing on:

• Develop and implement comprehensive communication plans with strategy, goals, budget, and tactics.
• Own and manage the production of text content (columns, press releases, brand communication) from ideation to execution, including pitching to Tier-1 media.
• Participate in brainstorming sessions and collaborate on 360° marketing campaigns.
• Analyze and adopt PR best practices, research audience preferences, and stay ahead of industry trends.
• Monitor, analyze, and effectively communicate PR results.
• Resolve crisis situations and prevent conflicts.
• Identify and execute non-standard partnership models and content integrations.
• Act as the company's authorized representative in interviews and other media engagements.

You are our ideal candidate if you:

• Have excellent written and verbal English skills for global media interaction.
• Have a proven track record of securing press coverage and building strong journalist relationships.

• Take a proactive approach and have a knack for generating innovative PR ideas.

  Nice to have:

• Basic knowledge of SEO.
• Experience with keyword research.
• Familiarity with analytics tools (e.g. Google Analytics).
• Understanding of GEO.

Our hiring flow:

• Step 1: Pre-screen interview.
• Step 2: Interview.
• Step 3: Test task.
• Step 4: Follow-up interview.
• Step 5: Reference check.
• Step 6: Job Offer!

What you can expect from working with us:

• Strong team and growth environment
• Work alongside experienced and motivated professionals. This enables rapid professional growth and high performance.
• Remote work & flexible schedule
• You can start your workday anytime between 8:00 AM and 11:00 AM (Kyiv time) and finish between 5:00 PM and 8:00 PM, considering team collaboration hours. You’re also welcome to visit our office in Kyiv or coworking spaces in Lviv and Warsaw.
• Time to recharge
• 28 working days of paid vacation per year, 30 sick leave days, and all public holidays observed. You can also arrange a workday transfer — swapping a working day with a day off and vice versa.
• Health & well-being support
• For the team in Ukraine — medical insurance, compensation for sports activities, books, and therapy sessions. We care about physical and mental well-being because we play the long game.
• Learning & development
• Compensation for courses and conferences, leadership training, internal lectures, English lessons, and speaking clubs.
• Team time
• Quarterly online or offline team-building events. We know how to not only work together but also connect beyond daily tasks.
• Social Impact
• The Ukrainian Victory Support program and other charitable initiatives aimed at supporting Ukraine.

We are looking for an experienced Microsoft 365 Developer to join an international team building modern collaboration, automation, and business productivity solutions on the Microsoft ecosystem.

You will design, develop, and maintain custom Microsoft 365 applications, automate business processes, and integrate Microsoft services with enterprise systems to improve collaboration and operational efficiency.

Responsibilities

• Design, develop, and maintain Microsoft 365 solutions
• Build custom applications using SharePoint Online, Microsoft Teams, and Power Platform
• Develop SPFx (SharePoint Framework) web parts and extensions
• Build Power Apps and automate workflows with Power Automate
• Develop integrations using Microsoft Graph API and REST APIs
• Customize and extend Microsoft Teams applications and solutions
• Implement secure authentication and authorization using Azure AD / Microsoft Entra ID
• Integrate Microsoft 365 with third-party business systems
• Troubleshoot production issues and optimize existing solutions
• Collaborate with business stakeholders to translate requirements into scalable technical solutions

Requirements

• 3+ years of experience developing Microsoft 365 solutions
• Strong experience with SharePoint Online and SharePoint Framework (SPFx)
• Hands-on experience with Microsoft Teams development
• Experience with Power Platform (Power Apps, Power Automate)
• Strong knowledge of Microsoft Graph API
• Experience with C#, .NET, or TypeScript/JavaScript
• Experience with Azure AD (Microsoft Entra ID) authentication and permissions
• Strong understanding of REST APIs
• Experience with Git and modern development workflows
• Professional English (B2+)

Nice to Have

• Microsoft Azure experience
• Azure Functions or Logic Apps
• Power BI
• Microsoft Copilot Studio
• Microsoft Copilot extensibility
• AI Builder
• Dataverse
• Dynamics 365 integrations
• Azure DevOps
• CI/CD pipelines
• Microsoft certifications (MS-600, PL-400, AZ-204, or similar)

Technology Stack

• Microsoft 365
• SharePoint Online
• SharePoint Framework (SPFx)
• Microsoft Teams
• Power Apps
• Power Automate
• Power BI
• Microsoft Graph API
• Microsoft Entra ID (Azure AD)
• Azure Functions
• Azure Logic Apps
• C#
• .NET
• TypeScript
• JavaScript
• React
• REST APIs
• Azure DevOps
• Git

What We're Looking For

• Strong problem-solving skills and ownership mindset
• Ability to work independently and communicate effectively with technical and business stakeholders
• Passion for building scalable enterprise solutions
• Experience delivering Microsoft cloud-based applications in production
• Continuous learning mindset and interest in the evolving Microsoft ecosystem

Responsibilities:

• Create, launch, and manage advertising campaigns on Facebook
• Analyze campaign performance and implement ongoing optimizations
• Maintain accurate campaign reporting and performance tracking
• Test new hypotheses and document results and insights
   

Requirements:

• 2+ years of hands-on experience running Facebook Ads campaigns
• Strong analytical skills: ability to work with large data sets, develop hypotheses, test them, and make data-driven decisions
• Experience navigating moderation for niche or restricted topics on Facebook
• Creative problem-solving skills and ability to think outside the box
   

We Offer:

• Competitive salary (tied to foreign currency)
• A team of top professionals and continuous development opportunities
• Flexible schedule (start your day between 8 AM and 11 AM, 8-hour workday)
• Medical insurance
• Paid vacation and sick leave
• L&D Center with training courses for employees and top managers
• Internal rotation program
• Self-learning library and access to paid courses
• Discount program
• Work remotely or from the office — your choice
• Group discussions and individual sessions with a psychologist

About the role
We are a fast-growing crypto IGaming with a high volume of on-site content. We’re looking for a Promo Manager to own promo campaigns, bonus mechanics, and website content management.

This role is ideal for someone detail-oriented, structured, and comfortable juggling multiple tasks without losing focus.

What you’ll do

• Manage website content (text & visuals): add, update, and remove outdated materials
• Plan and launch promotional campaigns, бонус offers, tournaments, and other mechanics
• Run A/B tests (campaigns, creatives), analyze performance, and optimize results
• Prepare clear briefs for designers and copywriters, and ensure delivery quality
• Coordinate translators working on localized content
• Handle requests from support and traffic teams
• Collaborate with the tech team to improve product features

Requirements

• Strong written Ukrainian
• Experience creating conversion-driven content (copy + visuals)
• Analytical mindset: ability to interpret campaign results and draw insights
• Confident use of Excel or Google Sheets
• Basic understanding of web development and UI/UX principles
• English level B1+

Nice to have

• Basic HTML knowledge (text formatting, tags)
• iGaming experience
• Experience with Jira or similar task management tools

We are ZBL — an international product-led EdTech company that creates, launches, and scales our own online Fitness Academy across global markets, including Tier-1 (US, UK, CA) and Tier-2 (EU countries). Our platform already boasts an active audience of over 2.2M+ users worldwide!

We are looking for a proactive Closer / Sales Specialist with a proven track record in text-based sales (emails, messengers, CRM). The ideal candidate knows how to identify specific customer needs and seamlessly guide leads from initial interest to a successfully closed deal.

No cold calling involved. You will work exclusively with a warm database of users who have already shown interest in our product, submitted an inquiry, or paused at a specific stage of the sales funnel.

Key Responsibilities:

• Closing Deals: Process incoming warm leads via email and chats to maximize conversion into purchases.
• Email Communication: Manage personalized correspondence, handle objections, offer tailored conditions, and follow up with leads stuck in the funnel.
• Upsell & Retention: Work with the existing client database to drive repeat sales (upsells) and extend subscriptions.
• CRM & Analytics: Maintain accurate records of all communications in the CRM system, log outcomes, and analyze the conversion rates of your sales hypotheses.
• Script Optimization: Collaborate with the marketing team to refine email templates and automated sequences based on real customer feedback.

• Reporting: Prepare weekly, monthly, and quarterly performance reports.

   

What We Expect from You:

• Sales Experience: 1.5–2+ years of hands-on experience as a Sales Specialist, Closer, Lead Generation, or Account Manager.
• Text-Based Sales Expertise: A deep understanding of the nuances of text/email sales (how to build trust via copy, re-engage unresponsive leads, etc.).
• English Proficiency: B2+ / C1 level (fluent written English, business etiquette, and the ability to write in a natural, engaging tone rather than using dry, robotic scripts).
• Objection Handling: Strong persuasion skills to address objections like "it's too expensive," "I need to think," or "not right now" via text without aggressive pressure.
• Result-Oriented Mindset: A passion for closing deals and a clear understanding of the correlation between your efforts and KPI achievements.
• Autonomy: Independence in decision-making aimed at successfully converting a lead into a paying customer.

Will Be a Plus:

• Background in EdTech, SaaS, Fitness/Health niches, or subscription-based business models (Subscription business).

• Basic understanding of marketing metrics (LTV, CR, Churn rate).

   

What We Offer:

• 100% Remote: Fully remote work from anywhere in the world in a format that suits you best.
• Paid Time Off: 20 calendar days of paid vacation per year.
• Uncapped Earning Potential: A competitive base salary + a percentage of closed deals (bonuses for exceeding KPIs).
• Professional Growth: Free access to our educational products, along with internal training sessions on sales and marketing.

• The Team: A high-driven, ambitious environment where everyone is focused on results and ready to support one another.

   

Ready to close great deals together with us?

We are looking for an experienced AI Engineer to join an innovative product company building production-grade AI solutions used by enterprise customers. This is a hands-on engineering role focused on designing, developing, and deploying AI-powered products using Large Language Models (LLMs), agentic workflows, retrieval systems, and modern backend technologies.

You will work closely with product, engineering, and business teams to transform complex business problems into reliable, scalable AI applications.

Responsibilities

• Design, develop, and deploy AI-powered applications for production environments
• Build and optimize LLM-based features using modern AI frameworks
• Develop agentic workflows, tool-calling systems, and multi-step AI pipelines
• Design and improve RAG (Retrieval-Augmented Generation) architectures
• Build and optimize vector search solutions and knowledge retrieval systems
• Develop backend services and APIs to support AI applications
• Improve model quality, latency, scalability, and cost efficiency
• Design evaluation frameworks and monitoring for AI systems
• Work closely with product and engineering teams to deliver end-to-end AI solutions
• Stay up to date with the latest AI technologies and best practices

Requirements

• 4+ years of software engineering experience
• 2+ years of hands-on experience building production AI/LLM applications
• Strong Python programming skills
• Experience with LLMs (OpenAI, Anthropic, Gemini, Llama, or similar)
• Experience with RAG architectures, embeddings, and vector databases
• Experience building AI agents or agentic workflows
• Strong backend development experience (FastAPI, Flask, Django, or similar)
• Experience with REST APIs, asynchronous programming, and cloud deployments
• Experience with Docker and modern CI/CD workflows
• Familiarity with AWS, Azure, or Google Cloud
• Strong problem-solving skills and product mindset
• Professional English (B2+)

Nice to Have

• LangChain, LangGraph, LlamaIndex, DSPy, AutoGen, CrewAI, or similar frameworks
• Knowledge graphs and Neo4j
• Computer Vision, OCR, Speech AI, or Multimodal AI
• Fine-tuning and model optimization
• Kubernetes and MLOps
• Evaluation frameworks (LangSmith, Braintrust, Langfuse, Promptfoo, Ragas)
• Experience with AI observability and monitoring
• Experience with distributed systems and microservices
• Startup or high-growth product company experience

Technology Stack

• Python
• FastAPI / Flask / Django
• LLMs (OpenAI, Claude, Gemini, Llama)
• LangChain / LangGraph / LlamaIndex
• RAG
• Vector Databases (Pinecone, Qdrant, Weaviate, pgvector, Milvus)
• PostgreSQL / MongoDB / Redis
• Docker / Kubernetes
• AWS / Azure / GCP
• Git / CI/CD
• REST APIs / GraphQL

What We're Looking For

• Strong ownership mindset with the ability to solve complex problems independently
• Passion for building production-ready AI systems rather than prototypes
• Excellent communication and collaboration skills
• Curiosity about emerging AI technologies and continuous learning
• Ability to work in fast-paced, product-driven environments