Closer (Warm) Lead / Sales Specialist (Email / Chat)

We are ZBL — an international product-led EdTech company that creates, launches, and scales our own online Fitness Academy across global markets, including Tier-1 (US, UK, CA) and Tier-2 (EU countries). Our platform already boasts an active audience of over 2.2M+ users worldwide!

We are looking for a proactive Closer / Sales Specialist with a proven track record in text-based sales (emails, messengers, CRM). The ideal candidate knows how to identify specific customer needs and seamlessly guide leads from initial interest to a successfully closed deal.

No cold calling involved. You will work exclusively with a warm database of users who have already shown interest in our product, submitted an inquiry, or paused at a specific stage of the sales funnel.

Key Responsibilities:

• Closing Deals: Process incoming warm leads via email and chats to maximize conversion into purchases.
• Email Communication: Manage personalized correspondence, handle objections, offer tailored conditions, and follow up with leads stuck in the funnel.
• Upsell & Retention: Work with the existing client database to drive repeat sales (upsells) and extend subscriptions.
• CRM & Analytics: Maintain accurate records of all communications in the CRM system, log outcomes, and analyze the conversion rates of your sales hypotheses.
• Script Optimization: Collaborate with the marketing team to refine email templates and automated sequences based on real customer feedback.

• Reporting: Prepare weekly, monthly, and quarterly performance reports.

   

What We Expect from You:

• Sales Experience: 1.5–2+ years of hands-on experience as a Sales Specialist, Closer, Lead Generation, or Account Manager.
• Text-Based Sales Expertise: A deep understanding of the nuances of text/email sales (how to build trust via copy, re-engage unresponsive leads, etc.).
• English Proficiency: B2+ / C1 level (fluent written English, business etiquette, and the ability to write in a natural, engaging tone rather than using dry, robotic scripts).
• Objection Handling: Strong persuasion skills to address objections like "it's too expensive," "I need to think," or "not right now" via text without aggressive pressure.
• Result-Oriented Mindset: A passion for closing deals and a clear understanding of the correlation between your efforts and KPI achievements.
• Autonomy: Independence in decision-making aimed at successfully converting a lead into a paying customer.

Will Be a Plus:

• Background in EdTech, SaaS, Fitness/Health niches, or subscription-based business models (Subscription business).

• Basic understanding of marketing metrics (LTV, CR, Churn rate).

   

What We Offer:

• 100% Remote: Fully remote work from anywhere in the world in a format that suits you best.
• Paid Time Off: 20 calendar days of paid vacation per year.
• Uncapped Earning Potential: A competitive base salary + a percentage of closed deals (bonuses for exceeding KPIs).
• Professional Growth: Free access to our educational products, along with internal training sessions on sales and marketing.

• The Team: A high-driven, ambitious environment where everyone is focused on results and ready to support one another.

   

Ready to close great deals together with us?