Jobs at Djinni

We are actively growing and expanding our team. We invite you to join the Analytics Department as a WFM Scheduling Specialist.

Key Responsibilities:

• Ensure effective scheduling of contact center agents while considering service level targets (FRT, SLA), workload, vacations, and operational requirements;
• Build monthly work schedules for the contact center based on forecasted workload (chats and calls);
• Work within the client’s WFM system;
• Prepare and maintain timesheets;
• Import and manage forecasting data;
• Collaborate closely with the Operations and HR departments to align planned and actual shifts and vacations;
• Maintain and update WFM tools / Excel models, participate in the implementation of new WFM solutions;
• Perform reforecasting (updating workload projections for schedule adjustments).

Required Knowledge and Skills:

• Experience with core and advanced Excel functions and complex formulas used for calculating operational metrics;
• Ability to create Excel reports and forecast results;
• Ability to work in a multitasking environment, stay focused, and maintain accuracy while completing reports over extended periods;
• Experience in planning and scheduling based on workload forecasts;
• English language proficiency at B2 level;
• Understanding the impact of key contact center metrics (AHT, FRT, Shrinkage, Adherence) on scheduling.

Will be an advantage:

• Experience with WFM systems (Verint, Assembled, Genesys, injixo, NICE, Calabrio, etc.);
• Skills in process automation (VBA, Power Automate, Python, SQL are a plus);
• Knowledge of Workforce Optimization / Capacity Management principles.

Key Responsibilities:
 

1) Internal Communications Management

• Support and develop internal communication channels: email newsletters, internal platforms, corporate Facebook page.
• Manage Instagram and other external SMM channels to strengthen the employer brand.

2) Content & Visuals

• Prepare presentations, newsletters, articles, and video materials.
• Create memos, infographics, and branded templates in Canva/Figma.

3) Corporate Initiatives & Events

• Provide organizational and informational support for corporate initiatives.
• Plan and execute online and offline events: corporate celebrations, meetups, teambuildings.

4) Regular Communications & Analytics

• Launch surveys and pulse checks, analyze engagement, and provide improvement recommendations.
• Prepare regular reports on key metrics and major company initiatives.

5) Cross-Functional Collaboration

• Work closely with HR, Marketing, IT, and other departments and project teams.
   

Expectations:
 

• 2+ years of experience in internal communications, HR marketing, or SMM.
• Strong spoken and written English skills (B2+).
• Clear, empathetic written and verbal communication style.
• Experience with Canva, Figma, PowerPoint, or similar tools is a plus.
• Strong organizational skills and ability to manage multitasking projects.
• Proactiveness, initiative, and an analytical mindset.
• Experience working with international teams is an advantage.
   

We Offer:
 

• Competitive salary based on interview results and a transparent bonus system.
• Hybrid work format (offices in Lviv, Dnipro, Poltava, or remote).
• Corporate well-being program and compensation for useful practices (including corporate English).
• Professional development opportunities and participation in strategic HR projects across 5+ countries (Ukraine, Poland, Romania, Bulgaria, Moldova, etc.).
• A friendly, supportive team and an open environment for implementing your professional ideas and ambitions.

About the role:
We are looking for an experienced PHP Developer to join our team and work on scalable web applications and backend services. You will be involved in developing new features, improving system performance, and maintaining high-quality code standards.
 

Responsibilities:

• Develop and maintain backend functionality using PHP
• Design and implement RESTful APIs
• Work with databases (design, optimization, complex queries)
• Collaborate with frontend developers, QA, and product managers
• Optimize application performance and scalability
• Participate in code reviews and technical discussions
• Write clean, maintainable, and well-documented code
• Troubleshoot and resolve technical issues
   

Requirements:

• 3+ years of commercial experience with PHP
• Strong knowledge of OOP principles and design patterns
• Experience with one of the modern PHP frameworks (Yii2 / Laravel / Symfony)
• Solid experience with MySQL or PostgreSQL
• Experience building and integrating REST APIs
• Understanding of MVC architecture
• Experience with Git

• Ability to write clean and maintainable code

   

Profitable 10+ year iGaming group. Real products, real users, real money.
B2B platform + in-house PSP & crypto wallet. No “startup chaos”, but also no corporate boredom.

Your first challenges:

1️⃣ Operators vs Platform — who is right?
Where B2C customization ends and B2B responsibility begins — and create rules so this fight stops happening weekly.

2️⃣ Segments, bonuses & CRM logic
High rollers, bonus hunters, casuals — all want different treatment.
You redesign platform capabilities so CRM can run segmentation strategies without dev team crying every sprint.

3️⃣ Scale vs Reality (CPO 🤝 CTO negotiations)
Growth says: “we launch 3 new markets.”
CTO says: “platform dies.”
You turn this into a roadmap both sides sign — architecture, priorities, and business impact aligned.
 

What you will own:

• Group product strategy (B2B igaming platform)
• Growth, retention & monetization economics
• International scaling & launches
• Product org across Product, Dev, Design, Growth

Turning CEO vision into execution 
 

You probably are:

• CPO / Head of Product / COO / CEO in iGaming (must)
• Fintech experience — nice bonus
• Strong in lifecycle, LTV, retention & scaling

Strategic brain + hands-on operator
 

Why it’s interesting:

• Direct CEO partnership (no bureaucracy simulator)
• Mature profitable business (no “runway 3 months” drama)

Real authority — you decide, you ship, you own
 

Package:

• $10k–$15k/month + performance bonus
• 18 vacation + 25 sick days
• Health coverage + learning budget
• Remote / Hybrid / Office (Ukraine, Cyprus, Armenia)

Important: NOT ready to review candidates without B2B iGaming experience! 
 

If you like complex systems, business impact and healthy arguments with engineers — you’ll enjoy this.

We are seeking a Product Manager to lead the CMS domain, focusing on configuration, targeting, and front-end enablement tools for operator brands. The ideal candidate will bridge data-driven decision-making, content personalization, and UI configuration management ensuring our operators can deliver precise, localized, and high-performing player experiences.

You will own the CMS roadmap defining the strategy, KPIs, and feature set that enable our operators to independently configure and target dynamic content. The role requires strong analytical thinking, a user-centric mindset, and a passion for leveraging AI-assisted tooling, data insights, and cross-functional collaboration to optimize performance and scalability.

Key Responsibilities:

Product Ownership & Vision

• Define and maintain the CMS product vision and roadmap, aligned with company OKRs and operator needs.
• Drive the evolution of NuxGame’s configuration layer: targeting, personalization, and campaign management.
• Translate strategic business goals into measurable product outcomes, not just outputs.
   

Discovery & Delivery

• Conduct structured discovery sessions and operator interviews to uncover needs and pain points.
• Partner with UI/UX, Data, and Engineering teams to build efficient, data-informed configuration experiences.
• The product manager needs to leverage AI tools, such as prompt-driven configurations and dynamic content tagging, for product discovery and market research, as well as for creating quick mockups using tools like Figma and Make Lovable.
• Define user stories, acceptance criteria, and data requirements for REST API integrations between CMS, admin panels, and external systems.
• Lead backlog prioritization using data impact metrics and behavioral insights.
   

Data-Driven & Experimentation

• Define measurable KPIs (conversion lift, content performance, latency, engagement).
• Collaborate with BI and Analytics to A/B test configuration outcomes, enabling continuous optimization cycles.
• Apply predictive modeling and causal inference thinking to identify what truly drives player engagement.
   

Stakeholder Management

• Collaborate closely with Account Managers, FE teams, and Operators to ensure CMS usability across markets.
• Facilitate transparent communication and alignment across technical and non-technical stakeholders.
• Present roadmap progress and product metrics clearly to leadership, demonstrating value and business impact.
  
  
  What we expect from you:
• 4+ years of product management experience in SaaS, CMS, AdTech, or iGaming platforms.
• Proven understanding of REST API architecture and experience working with API documentation and integrations.
• Strong background in data-driven product development, analytics, and experimentation.
• Experience with front-end configuration, localization systems, or dynamic targeting engines.
• Excellent verbal and written communication skills able to translate complex technical concepts into clear business language.
• Demonstrated ability to collaborate effectively across engineering, design, and operations teams.
• Hands-on experience using AI tools or prompt engineering to improve workflow or content delivery.
• Understanding of player segmentation, campaign targeting, and multi-region personalization.
  
   

Will be a plus:

• Experience in B2B iGaming platforms or multi-tenant systems.
• Familiarity with BI tools (e.g., Looker, Metabase), A/B testing frameworks, and Python/R for product analysis.
• Technical understanding of APIs, CMS front-end architecture, and caching/CDN principles.
  
  What we offer:
• We believe that a happy team builds the best products. Here is how we support you:
• Remote & Flexible: Work from anywhere. Our core hours are 09:00/10:00 to 17:00/18:00 (Kyiv time), Mon-Fri.
• Financial Stability: Timely payment for compensation for services
• Personal Equipment Policy: equipment are provided for use to ensure comfortable and efficient work.
• Knowledge Sharing: We regularly gather to discuss new trends, share insights, and elevate one another.
• Community: At NuxGame, you will work in a team of like-minded people who are ready to support, inspire, and tackle complex challenges together.
• Creative Freedom: We encourage initiative. With us, you have the freedom of professional expression and the space to implement your ideas.
• Time-off Policy: 24 vacation days per year + 5 sick days (without medical confirmation).
• Atmosphere: A friendly environment focused on results and mutual respect, free from unnecessary bureaucracy and pressure.

We believe in the importance of unlocking the inner potential of each team member, and we have an open and democratic system of work organization.

We are waiting for you on our team!

NuxGame works with iGaming operators of all scales, helping companies access new markets or enhance their existing brands. As a casino gaming software company, NuxGame provides solutions to build outstanding brands and fulfill business goals. We are currently looking for an Account Manager to join our team.

Your Responsibilities:

• Own client relationships end-to-end — from onboarding to growth and renewals
• Act as a strategic advisor, aligning our solutions with clients’ business goals and KPIs
• Monitor account performance, proactively identifying risks and growth opportunities
• Lead business reviews and performance discussions with stakeholders
• Manage escalations smoothly, coordinating with Product, Tech, Sales, and Operations
• Identify upsell and cross-sell opportunities based on client needs and market trends
• Share industry insights and best practices to help clients maximize results
  
   

What we’re looking for:

• 2+ years of experience in Account Management, Customer Success, or post-sales roles
• Strong relationship-building skills, including work with senior stakeholders
• Proven track record in retention, growth, and upselling
• Ability to manage the full customer lifecycle independently
• Data-driven mindset — confident working with KPIs and performance metrics
• Strong communication skills in English (additional languages are a plus)
• Organized, proactive, and solution-oriented

What we offer:

• We believe that a happy team builds the best products. Here is how we support you:
• Remote & Flexible: Work from anywhere. Our core hours are 09:00/10:00 to 17:00/18:00 (Kyiv time), Mon-Fri.
• Financial Stability: Timely payment for compensation for services
• Personal Equipment Policy: equipment are provided for use to ensure comfortable and efficient work.
• Knowledge Sharing: We regularly gather to discuss new trends, share insights, and elevate one another.
• Community: At NuxGame, you will work in a team of like-minded people who are ready to support, inspire, and tackle complex challenges together.
• Creative Freedom: We encourage initiative. With us, you have the freedom of professional expression and the space to implement your ideas.
• Time-off Policy: 24 vacation days per year + 5 sick days (without medical confirmation).

• Atmosphere: A friendly environment focused on results and mutual respect, free from unnecessary bureaucracy and pressure.

  
  We believe in the importance of unlocking the inner potential of each team member, and we have an open and democratic system of work organization.
   
  We are waiting for you on our team!

NuxGame is a dynamic IT company delivering top-tier software solutions for the iGaming industry. We empower operators of all sizes to expand into new markets, strengthen their existing brands, and achieve ambitious business goals.

We are looking for a DevOps TL to join our team. If you are passionate about building resilient infrastructure, leading talented engineers, and ensuring high availability for high-load systems, this is the place for you.

Tech Stack: AWS, Kubernetes, Terraform, Helm, GitHub Actions, VictoriaMetrics, Grafana, New Relic, Aurora, Redis, Cloudflare, Python/Bash.

Your Responsibilities:

You will be responsible for the reliability and scalability of our platform infrastructure, leading the team towards operational excellence.

• Team Leadership: Lead, mentor, and grow the DevOps team. Set technical priorities, optimize delivery workflows (hiring, performance reviews), and foster a culture of engineering excellence.
• Infrastructure as Code: Design and maintain scalable, multi-account AWS infrastructure using Terraform and Helm. Drive the adoption of GitOps practices for consistent environment management.
• Kubernetes Orchestration: Lead the development and support of high-availability EKS clusters, focusing on autoscaling, networking (CNI/Service Mesh), and resource optimization.
• Operational Excellence: Support continuous delivery through optimized CI/CD pipelines. Ensure 99.9%+ availability via robust monitoring, incident response protocols, and proactive system performance tuning.
• Security & Compliance: Strengthen security controls across the platform. Implement Zero-Trust principles, manage IAM/Secrets, and oversee Cloudflare security services (WAF, DDoS protection).
• Database Operations: Ensure reliability of stateful services (MySQL/Aurora, Redis), automating backups, failover strategies, and performance tuning.
• Cross-Functional Collaboration: Partner with Backend, Product, and QA teams to align infrastructure roadmap with business goals and eliminate bottlenecks in the development lifecycle.

What we expect from you:

• Experience: 5+ years in a DevOps role with 2+ years in a leadership position (managing team workflows, mentoring, reporting).
• AWS Expertise: Deep understanding of AWS ecosystem (multi-account organizations, advanced networking, security best practices, and cost optimization).
• Kubernetes Mastery: Advanced experience with EKS (HA networking, PodDisruptionBudgets, NodeGroups, Service Mesh, Cilium/eBPF).
• IaC & GitOps: Strong proficiency with Terraform (multi-environment modules) and GitOps tools (FluxCD or ArgoCD).
• CI/CD Strategies: Experience designing secure, scalable deployment pipelines (GitHub Actions, Jenkins) for PHP and Go applications.
• Observability: Expert knowledge of monitoring stacks (Prometheus, Grafana, Alertmanager, New Relic, Sentry) and experience designing custom metrics/alerts strategies.
• Security Fundamentals: Strong grasp of network segmentation, SSL/TLS, Secrets Management (AWS Secrets Manager/External Secrets Operator), and compliance basics.
• Automation: Proficiency in Python or Bash for creating operational tooling and automation scripts.

It will be a plus

• Architecture: Experience with Multi-Region and Multi-Cloud architectures, cross-cluster networking, and disaster recovery strategies.
• Streaming Data: Experience with Kafka/MSK or other event streaming systems.
• Compliance: Experience with PCI DSS or equivalent compliance frameworks.
• Performance: Deep understanding of Linux internals and advanced caching strategies (Redis, Cloudflare, S3 tiering).
• Cost Management: Strong background in FinOps and cost optimization techniques across cloud providers.
  
  What we offer:
• We believe that a happy team builds the best products. Here is how we support you:
• Remote & Flexible: Work from anywhere. Our core hours are 09:00/10:00 to 17:00/18:00 (Kyiv time), Mon-Fri.
• Financial Stability: Timely payment for compensation for services
• Personal Equipment Policy: equipment are provided for use to ensure comfortable and efficient work.
• Knowledge Sharing: We regularly gather to discuss new trends, share insights, and elevate one another.
• Community: At NuxGame, you will work in a team of like-minded people who are ready to support, inspire, and tackle complex challenges together.
• Creative Freedom: We encourage initiative. With us, you have the freedom of professional expression and the space to implement your ideas.
• Time-off Policy: 24 vacation days per year + 5 sick days (without medical confirmation).

• Atmosphere: A friendly environment focused on results and mutual respect, free from unnecessary bureaucracy and pressure.

  
  We believe in the importance of unlocking the inner potential of each team member, and we have an open and democratic system of work organization.
   
  We are waiting for you on our team!
   

N.B.! Location: remote from Latvia/Lithuania; possible relocation (the company provides support).

JD:
In a partnership with a global consulting partner, we are looking for an experienced Kotlin Developer. The client is a Belgian telecommunication company.

What will you be doing?

You will play a key role in evolving our backend platform as we expand support beyond the Dutch market into Belgium, each with its own functional and regulatory needs.

In this role you will:

Design, build, and optimise backend systems primarily using Kotlin (≈50%) and Spring Boot.

Work extensively in our AWS environment (≈25%), leveraging services such as ECS, ECR, S3, SQS, SNS, AppSync, DocumentDB, DynamoDB, Lambda, API Gateway, Transfer Family, VPC, CloudWatch, CodePipeline, and Terraform.

Develop and maintain GraphQL APIs (≈15%), ensuring efficient and reliable data exchange between our services and clients.

Occasionally contribute to our TypeScript (≈10%) codebases, collaborating with frontend and platform teams when needed.

Continuously develop, test, and release new features in an Agile environment.

Embrace a "you build it, you run it" culture—taking full ownership of the software you deliver, including reliability, performance, and maintenance.

Help shape the architecture of our services and influence engineering standards within the team.

Contribute to a culture of continuous improvement—making systems more robust, scalable, secure, and observable.

Share knowledge, provide technical guidance, and help ensure the platform evolves in a future-proof way.

Must-haves:

Strong experience with Kotlin and Spring Boot.

Solid hands-on experience with AWS, ideally with several of the following:

ECS, ECR, Lambda, S3, DynamoDB, DocumentDB, SQS, SNS, AppSync, API Gateway, VPC, CloudWatch, CodePipeline, and Terraform.

Experience designing and developing RESTful and/or GraphQL APIs.

Familiarity with service-oriented or microservice architectures.

Comfort working in modern, automated CI/CD environments.

Strong focus on security, scalability, and operational excellence.

A proactive, self-driven mindset and the ability to work effectively in complex environments.

Nice to haves:

Experience building highly secure or high-availability systems.

Experience with Akamai or other edge / CDN technologies.

AWS certifications.

Experience with TypeScript in production systems.

We're a modern club management and court booking solution for racquet sports club and indoor golf clubs: https://www.getopencourt.com/

We're operating primarily on the US market.

What you'll do:

- Help onboarding new customers (typically tennis, pickleball, padel sports clubs, indoor golf simulator clubs, volleyball clubs, etc)

- Help them set up their club account on our platform, help them understand

- Perform ongoing support for customers after they're onboarded

- Help customers understand how to align their club management needs with what our platform can offer

- Help customers debug any issues they're dealing with

- Handle requests that are incoming via email and WhatsApp/Telegram

- Contribute into our Knowledge Base based on the frequently asked questions

You:

- Have VERY comfortable spoken English

- OK with working US work hours

- Can't live without using AI tools (chatgpt/claude/etc)

Collaborator is a PR distribution marketplace created to help SEO specialists and marketers distribute content on websites and social media.

We are looking for a remote, full-time Onboarding & Sales Manager to join our team and run product demos, onboard new clients, and support their success on the platform.

 Key responsibilities:

• Conduct product demos for potential clients in US time zones (EST/PST), clearly explaining platform features and value based on client needs;
• Onboard new clients: guide them from signup to a confident and effective start on the platform;
• Help clients build and refine their SEO/linkbuilding strategy using Сollaborator.pro, aligned with their business goals;
• Provide hands-on support during the first stages of client activity and answer strategic and product-related questions;
• Collect client feedback and share insights with the product and internal teams to improve the user experience.

What we’re looking for:

• Previous experience in SEO and link building (guest posts, backlinks, PR placements, outreach, etc.);
• Experience in sales, onboarding, customer success, or account management;
• Strong English communication skills (spoken and written), with confidence presenting to clients;
• Ability to work with clients in American time zones;
• Strategic mindset and the ability to recommend optimal approaches for using the platform.

Benefits of working with us:

• Freedom in making decisions that will help to achieve the KPI of the project — we are for proactivity and are always open to new ideas.
• The opportunity to improve your professional skills in working with a growing IT platform.
• Vacation 22 working days per year and paid sick leave.

Other perks:

A welcoming team, ever-ready to lend a hand.

We are looking for a BizDev Manager to join our team.
Our ideal candidate has exceptional written communication skills and is able to learn fast.

Requirements

• 2+ years of work experience as BizDev etc
• Upper-Intermediate or higher level of English
• 1+ year of work experience in Web3
• Strong ability to learn quickly and adapt
• Experience communicating with partners and Web3 communities
• Solid understanding of crypto and blockchain concepts

Responsibilities

• Communicate with partners and KOL Managers
• Manage and support social media channels
• Stay up to date with crypto market trends and Web3 technologies
• Represent the company at industry events and conferences when required
• Support community engagement and relationship building
• Be able to travel to various crypto events if needed.
   

Work conditions
- Competitive salary corresponding to your level of knowledge, skills, and experience
- Work with interesting projects in the new perspective sphere
- Possibility to work from any place (remote work)
- Strong and supportive team
- Paid vacation days & sick days.

This is a pretty unique position: we're looking for someone who's already very comfortable leveraging AI in their development work, or someone who's open to it.

You MUST be a senior software engineer. You MUST be able to spot bullshit when AI gives you some. You MUST be smart and fast learning, and open to structuring your workflow and how you leverage AI in such a way to solve for the challenges we're dealing with.

In this position, you'll become an absolute expert at using AI for developing things.

You're a self-starter. You can dive into a business problem and quickly output a prototype within a day. Then turn that prototype into a working product within a short amount of time.

What we expect:

- high iq
- strong debugging and troubleshooting skills
- polyglot (can work in different stacks)
- prefer java on the backend, typescript on the front end
- senior enough that you can solve problems by improving architecture
- know tradeoffs of CI/CD
- not a devops person but able to get understand the concepts and troubleshoot with LLM assistance (knows trade offs of PAAS versus cloud native approaches, etc.)

You either must already know how to use Claude Code like a pro, or be VERY interested in using it (we'll teach you).

You verbal English must be very comfortable.

Location:  Europe / Remote
Employment: Full-time

From crypto to iGaming, from EU to offshore - this is where fintech meets real banking.

We work with high-risk payment businesses that most banks simply reject.
Our job is to build reliable financial infrastructure for them - open accounts, pass compliance, and make payments operational across multiple jurisdictions.

We’re looking for an MLRO who doesn’t just “maintain AML policies,” but builds and owns the entire AML/CTF ecosystem - from licensing stage to regulator communication and high-risk case approvals.

About SolveX

SolveX is a leading fintech company specializing in payment solutions for high-risk industries.

Before the war, SolveX dominated the Ukrainian payments market as the top provider for major merchants and aggregators. In 2024, we relaunched from Kazakhstan — and today we process over $100M monthly transactions, expanding rapidly across Europe, Asia, and Canada.

With offices in Almaty, Kyiv, Riga, Warsaw, Dubai, and a global remote team, we combine local presence with international reach. Our strength? Building localized payment methods and tailor-made solutions that drive faster onboarding, compliance, and merchant growth.

Culture: fast-paced, international, transparent, and built on trust & excellence in high-risk markets.

Your Mission

Build, lead, and own the AML/CTF framework for our MSB / MiCA structure - ensuring regulatory approval, operational stability, and long-term compliance resilience.

You will not inherit a “finished compliance department.” You will shape it.

What You’ll Do

• Build and own the AML/CTF framework under MSB / MiCA - from licensing stage to full operational scale
• Develop, implement, and continuously enhance AML policies, procedures, and internal controls
• Lead the licensing process in cooperation with legal advisors and external consultants
• Act as primary contact for regulators, auditors, and supervisory authorities
• Design and maintain a robust risk-based approach covering onboarding, transaction monitoring, and EDD
• Review and approve high-risk clients, complex structures, and large transactions
• Ensure proper identification, escalation, and reporting of suspicious activities (SAR/STR)
• Oversee transaction monitoring systems and internal investigations

• Provide strategic AML guidance to founders and senior management on regulatory risks and expansion plans

   

Ideal Candidate Profile

• Experience: Proven experience as MLRO / Deputy MLRO in fintech, crypto, EMI, MSB or payment institutions. Hands-on experience with EU regulatory frameworks
• Industry Knowledge: Strong understanding of AMLD, EU AML regulations, FATF standards. 
• Skills:
  • Strategic and operational thinking
  • Ability to build AML frameworks from scratch
  • Strong documentation and regulatory communication skills
  • Confident in discussions with regulators and auditors
  • Structured, analytical, and detail-oriented
• Languages: English (B2+), Ukrainian (B2–C1),Ukrainian or Russian (advantage)
• Mindset: Ambitious, adaptable, and comfortable in fast-changing, high-risk environments

Why SolveX?

• Stability: Official employment & reliable compensation
• Flexibility: Remote or hybrid work with flexible hours.
• Growth: Career advancement and leadership opportunities.
• Impact: You build the compliance backbone of a growing fintech group.
• Exposure: Work with international regulators and complex fintech structures.
• Ownership: You don’t “support AML” - you own it.

Location:  Europe / Remote
Employment: Full-time

From crypto to iGaming, from EU to offshore - this is where fintech meets real banking.

We work with high-risk payment businesses that most banks simply reject.
Our job is to build reliable financial infrastructure for them - open accounts, pass compliance, and make payments operational across multiple jurisdictions.

We’re now looking for a Fintech Banking & Onboarding Manager - someone who doesn’t just “talk to banks”, but actually gets accounts opened.

This is a hands-on operational role focused on onboarding, compliance communication, and launching real banking setups for complex fintech structures.

Your Mission

Own the full bank and EMI onboarding process for group companies and clients — from searching for appropriate payment solutions and preparing KYC/AML documentation, to completing bank forms, opening operational and MID accounts, setting up acquiring and processing, and working with payment storefronts.

What You’ll Do

• Manage end-to-end onboarding with banks, EMIs, and PSPs
• Search and evaluate payment solutions suitable for client needs
• Prepare, complete, and submit full KYC / AML / Due Diligence packages
• Handle high-risk verticals (crypto, iGaming, forex, adult, marketplaces, cross-border PSPs)
• Open and maintain:
  • operational accounts.
  • safeguarding / settlement accounts.
  • MID / acquiring & payment processing setups.
• Structure corporate documentation, UBO/shareholder trees, and source of funds explanations
• Draft clear business narratives and transaction flow descriptions for banks
• Work directly with payment storefronts / checkout systems to ensure operational flow
• Join onboarding calls and risk reviews
• Respond to EDD requests and compliance follow-ups
• Manage rejections, re-submissions, and escalations
• Coordinate internally with founders, MLRO, compliance, and finance
• Track onboarding status and move multiple entities forward simultaneously

Ideal Candidate Profile

• Experience: Proven bank / EMI onboarding experience for fintech, PSP, or payment companies.
• Industry Knowledge: Fintech / PSP / High-Risk Merchants.
• Background: Experience working with European banks and EMIs. High-risk industries exposure is a strong plus.
• Skills:
  • Detail-oriented and structured.
  • Strong documentation & compliance mindset.
  • Confident communicator with banks and risk teams.
  • Able to manage multiple entities and deadlines at once.
• Languages: English (B2+)
• Mindset: Ambitious, adaptable, and comfortable in fast-changing, high-risk environments.

Why SolveX?

• Stability: Official employment & reliable compensation
• Flexibility: Remote or hybrid work with flexible hours.
• Growth: Career advancement and leadership opportunities.
• Exposure: European and international banking partners.
• Impact: Without you, accounts don’t open and payments don’t start.
• Ownership: You control the entire onboarding process, not just paperwork.

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

EverHelp is a company in the Genesis ecosystem. We’re a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.
 

Our statement:

• We’re against war and unjustified aggression,
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live and provided financial support,
• We provided the team with charging stations,
• We continue to work together for the future of Ukraine.
   

We’re looking for a proactive SEO Outreach Specialist who can build high-quality backlinks, drive brand authority in the US and EU markets, and strengthen our presence in both organic and AI-driven search results.
 

Your future responsibilities include:

• Lead full-cycle link acquisition strategy, securing high-quality backlinks from authoritative domains to drive sustainable Domain Rating (DR) growth.
• Increase brand visibility in AI-generated search results (e.g., ChatGPT, Gemini) by earning citations from sources prioritized by Large Language Models.
• Develop and execute crowd marketing initiatives, managing organic brand advocacy within relevant niche communities and forums.
• Create, pitch, and place strategic guest posts to strengthen topical authority and expand referral traffic.
• Support international expansion through blog localization, including keyword research, content adaptation, and on-page optimization for target markets.
   

Needed experience & skills:

• 1+ year of experience in a digital product or service company (SEO / Outreach / Link Building).
• B2+ level of written and spoken English.
• Solid understanding of technical SEO fundamentals.
• Experience with advanced search operators and prospecting (finding and contacting real decision-makers).
• Hands-on experience with guest posting, niche edits/link insertions, broken link building, and ABC exchanges.
• Strong negotiation skills, ownership, critical thinking, and openness to feedback.
   

Nice to have skills:

• Experience with Digital PR and media outreach campaigns.
• Strong proofreading skills with attention to detail and content quality.
• Understanding of Answer Engine Optimization (AEO) principles and AI-driven search visibility.
   

Work with EverHelp is about:

• Opportunity to join the Ukrainian company and help the Ukrainian economy,
• 20+ vacation days and unlimited sick leaves, corporate doctor & psychologist,
• Medical insurance and +10 Healthcare leaves for mental & physical recovery,
• Systematical learning & development inside a team and on an individual level: compensation for professional webinars, courses, conferences, etc.,
• Ability to work from Lviv & Kyiv offices with free breakfasts and lunches or fully remotely,
• Team of professionals who’s ready for knowledge sharing, internal professional communities, team buildings,
• Corporate discounts for gym membership and for other different services like medical services, language schools, etc.
   

Submit your resume and join our team!