Jobs at Djinni

Gamzix is a high-growth international licensed iGaming provider, creating high-performing games and scalable, cutting-edge solutions for the global market.

Our team of 150+ specialists operates globally, with Warsaw as our main hub office. We are driven by continuous improvement and a people-first culture where we communicate openly, win together, and truly enjoy the game we’re building.

We operate under an MGA B2B Critical Supply License and certifications from iTechLabs and GLI, ensuring our products meet high standards of quality, compliance, and performance across markets.

We are looking for a detail-oriented Treasury Operations Specialist to support the company’s treasury and payment operations by ensuring accurate payment processing, liquidity visibility, cash flow control, and efficient collaboration with banks, payment providers, and internal stakeholders.

Key Responsibilities

• Collect, process, and control payment requests on a daily basis.
• Execute and support outgoing payments through international and European banks, payment systems, e-wallets, crypto wallets, and card services.
• Monitor daily cash balances and maintain accurate cash position visibility.
• Support liquidity management by monitoring available funds and identifying potential cash gaps.
• Assist with cash-flow planning and treasury reporting.
• Ensure accurate transaction accounting and proper reflection of operations in internal systems and reports.
• Handle cryptocurrency payments, including crypto-to-fiat and fiat-to-crypto conversions.
• Manage corporate cards, including subscriptions, recurring payments, spending limits, and reconciliation.
• Support KYC, KYB, and compliance requests from banks and payment providers, including preparation of invoices, payment confirmations, and supporting documentation.
• Collaborate closely with Accounting, Billing, Legal, Compliance, and other internal stakeholders.
• Control payment timelines and ensure timely settlements with partners, vendors, and internal departments.
• Monitor payment limits and ensure compliance with approved budgets and internal policies.
• Support automation and optimization initiatives related to treasury operations, payment processes, reconciliations, and reporting.
• Build and maintain effective relationships with banks, payment providers, PSPs, and financial partners.
• Continuously identify opportunities to improve treasury and payment processes.

Requirements

• Higher education in Finance, Economics, Accounting, or a related field.
• 2–3+ years of experience as a Treasury Specialist, Treasury Operations Specialist, Payments Specialist, Finance Operations Specialist, or in a similar role within an international company.
• Strong understanding of cash-flow management and liquidity control principles.
• Experience working with international banking infrastructure and payment providers.
• Understanding of KYC, KYB, compliance procedures, and interactions with banks and payment providers.
• Advanced Excel / Google Sheets skills.
• Experience working with cryptocurrency payments, crypto wallets, and crypto-to-fiat / fiat-to-crypto conversions.
• Strong attention to detail, responsibility, and self-discipline.
• Ability to work with large volumes of financial transactions and operational data.
• Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
• Proactive communication skills and collaborative mindset.

Nice to Have

• Experience in iGaming, FinTech, SaaS, IT, Payments, Crypto, or other high-volume transaction environments.
• Experience participating in treasury process optimization and automation initiatives.
• Experience working with multiple payment providers, PSPs, and international banking infrastructure.
• Experience supporting treasury operations across multiple jurisdictions.
• Experience with ERP systems, treasury platforms, or financial management tools.

Benefits

• 7 hour working day 10:00 AM — 6:00 PM (with the lunch break)
• A-class office, Mokotow, Warsaw
• Competitive salary in the IT field, paid taxes
• 10 days for paid sick leave
• 28 days of paid vacation: 18 and 10 days separately
• State holidays are paid
• Medical Insurance
• Courses/training reimbursement
• Referral bonus, if you bring people as talented as you
• Corporate English courses: business or general, morning or evening schedule
• People-oriented company with work-life balance
• Open and friendly communication
• Corporate team buildings and activities

📋 Your Key Responsibilities:

• Strategy development and implementation: Building comprehensive retention strategies and multi-channel automated campaigns (Email, SMS, Push, In-app, Pop-up) for Tier-1 markets.
• In-depth analytics and optimization: Analyzing campaign performance, conducting A/B and multivariate testing, and identifying growth opportunities to increase LTV and Retention Rate, and decrease Churn Rate.
• Lifecycle management: Detailed user base segmentation, creating custom Customer Journeys, and implementing deep personalization.
• Technical setup and automation: Working with advanced CRM systems, setting up complex trigger chains, and ensuring seamless communication delivery.
• Cross-functional collaboration: Working closely with the product team, BI, analytics, and Acquisition teams to improve the customer experience.
• Expertise and mentoring: Assisting middle/junior specialists, knowledge sharing, and implementing market best practices.
  📚 Our expectations:
• Experience: 3+ years of practical experience in CRM/Retention exclusively in Gambling (iGaming).
• Markets: Mandatory and in-depth experience working with highly competitive Tier-1 markets.
• Data-driven approach: High level of analytical skills, ability to work with data, draw conclusions, and make decisions based on numbers rather than intuition.
• Technical expertise: Deep understanding of automated campaign architecture and proven skills in working with modern CRM platforms.
• Strategic thinking: Ability to independently lead projects from idea to execution and results evaluation.
• Soft skills: Proactivity, results-oriented mindset, attention to detail, and a high level of autonomy.
  ⭐️ We Offer:
• Format: Remote work, 5/2 schedule.
• Payments in USDT (white crypto);
• Remuneration: Competitive salary + bonuses based on the results of the department you build.
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.

PwC is a global network of more than 370,000 professionals in 149 countries that turns challenges into opportunities. We create innovative solutions in audit, consulting, tax and technology, combining knowledge from all over the world.

PwC SDC Lviv, opened in 2018, is part of this global space. It is a place where technology is combined with team spirit, and ambitious ideas find their embodiment in real projects for Central and Eastern Europe.

What do we guarantee?

• Work format: Remote or in a comfortable office in Lviv - you choose.
• Development: Personal development plan, mentoring, English and Polish language courses.
• Stability: Official employment from day one, annual review of salary and career prospects.
• Corporate culture: Events that unite the team and a space where everyone can be themselves.

Job Description:
Join our PwC team to colaborate on various projects for some of the most recognized companies worldwide. As a Power Platform Developer, you will support the development and configure pre-built Power Platform solutions (Power Apps, Power Automate) according to guidelines.

Key Responsibilities:

• Design and develop business applications and workflows using Microsoft Power Platform (Power Apps, Power Automate);
• Collaborate with business stakeholders to gather requirements and translate them into technical solutions;
• Integrate Power Platform solutions with Microsoft services such as SharePoint, Dataverse, and Office 365;
• Troubleshoot, support, and continuously improve existing applications and workflows;
• Ensure efficient and scalable solutions while working independently to solve problems.

Core Requirements:

• At least 2+ years of hands-on experience with Microsoft Power Platform (Power Apps, Power Automate);
• Solid experience in designing and developing business applications and workflows;
• Understanding of integrations with other Microsoft services (e.g., SharePoint, Dataverse, Office 365);
• Collaborate with business stakeholders to gather requirements and translate them into technical solutions;
• Troubleshoot, support and improve existing Power Platform solutions;
• Strong problem-solving skills and ability to work independentl;
• English level: B2 or higher (mandatory).

Nice to have:

• Experience with Power BI, Python services;

• Familiarity with low-code/no-code best practices.

   

Policy statements:
https://www.pwc.com/ua/uk/about/privacy.html

Who We Are

PAR Retail, with its Open Commerce® product suite and patent pending Wallet Steering® System, empowers Convenience & Fuel Retailers to gain more share of wallet and customer lifetime value than possible with any other solution provider. PAR Retail’s unified Open Commerce product suite consists of: Activate for Intelligent 1:1 Loyalty, Transact for Contactless Commerce, and Experience for Cross-Channel Customer Experiences. PAR Retail’s solutions are supported by a set of subscription-based program management services and are contractually backed by its 1.5X Performance Guarantee.

Technology Stack:

Ruby, Ruby on Rails, Postgres, Redis, Sidekiq, GraphQl, RabbitMQ

Requirements:

- Practical experience building systems in Ruby on Rails

- At least 6 years industry experience or equivalent

- Experience building and maintaining backend APIs, including design, implementation, evolution, and maintenance

- Familiarity with TypeScript, or similar modern strongly-typed language

- Proficiency using a variety of database technologies, both relational and non-relational

- Strong understanding and familiarity with CI/CD pipelines and automated tests

- An ability to work in service-based architectures as well as well-factored Rails monolith applications

- Highly independent and able to effectively self-organize and prioritize work

- The ability to write clean code, and the discipline to write effective automated tests to deliver high-quality system improvements

- An ability to effectively break down larger bodies of work for delivery as a series of small, self-contained changes to the system

- Excellent spoken and written communication skills

- BS/MS degree in Computer Science, Engineering, or equivalent years of professional working experience

Bonus Points

- Experience with NodeJS and React

- Experience in the retail and/or fuel & convenience industries

- Experience working in distributed teams

- Experience with Nest.js and/or GraphQL

Responsibilities:

- Collaborate closely with other Engineers, design and implement new functionality based on product objectives and requirements.

- Work with the broader product engineering team to plan and coordinate feature and functionality improvements, as well as resolve bugs and execute technical enhancements, that cross-cut large parts of our platform.

- Work to continually learn, improve technology skills, expand knowledge of the our platform technologies, and gain increasing versatility across the breadth of our platform systems.

- Expand APIs and business logic, and as needed write or revise customer-facing API documentation.

- Work with our infrastructure team to enable and enhance highly-available, performant, and well-instrumented backend applications and services that run in our customer environments at substantial scale.

- Support operations and infrastructure teams for issue resolution on relevant applications or services running in production environments.

PAR Retail Offers:

- Long-term employment;

- Competitive compensation with regular performance-based salary and career development reviews;

- Paid vacations and sick leaves;

- Flexible working hours;

- A unique and friendly environment where everyone can explore and learn new technologies.

Who We Are 

PAR Retail, with its Open Commerce® product suite and patent pending Wallet Steering® System, empowers Convenience & Fuel Retailers to gain more share of wallet and customer lifetime value than possible with any other solution provider. PAR Retail’s unified Open Commerce product suite consists of: Activate for Intelligent 1:1 Loyalty, Transact for Contactless Commerce, and Experience for Cross-Channel Customer Experiences. PAR Retail’s solutions are supported by a set of subscription-based program management services and are contractually backed by its 1.5X Performance Guarantee. 

Requirements:  
- Operational knowledge of modern operating systems and networking; 

- Experience with common cloud services: AWS, GCP, and Azure; 

- Network Security and expertise in network pentesting; 

- Security testing of web applications, web services, mobile apps (hybrid and native), and IT infrastructure; 

- Understanding security certifications (PCI DSS / SOC2); 

- Ability to apply modern Application Security methodologies and frameworks; 

- Ability to use at least one modern programming language; 

- Practical experience with Burp Suite; 

- Experience with IDS, IPS, SIEM configuration; 

- Upper-intermediate English level. 

Responsibilities:  

- Requirements analysis, performing penetration testing and security audit; 

- BE, WEB, cloud and mobile clients testing; 

- Vulnerability reporting and remediation process; 

- Communication with development and project management teams; 

- Prepare security testing reports; 

- Prepare and support internal documentation for the project. 

PAR Retail Offers: 

- Long-term employment; 

- Competitive compensation with regular performance-based salary and career development reviews; 

- Paid vacations and sick leaves; 

- Health insurance program; 

- Flexible working hours; 

- Sponsored company educational program, corporate library; 

- Funny celebrations, team outings, and company events; 

- A unique and friendly environment where everyone can explore and learn new technologies. 

Pixel mindIT is an innovative IT company specializing in software development, web applications, and mobile apps. We bring together a team of passionate professionals working with cutting-edge technologies. With us, you'll find a creative approach to complex challenges, efficient project management, and a culture of continuous growth.
 

Requirements:

- Basic to intermediate knowledge of HTML/CSS, JavaScript, and TypeScript
- Familiarity with or hands-on experience in Node.js using Express.js and/or Nest.js frameworks
- Understanding of networking principles: RESTful API design and HTTP/HTTPS protocols
- Familiarity with GraphQL APIs
- Basic understanding of databases: MongoDB, Redis, MySQL, PostgreSQL
- Eagerness to learn ORM tools such as Mongoose, Prisma.js, TypeORM, and Sequelize
- Familiarity with Git version control and GitHub in collaborative environments

What We Offer

- Flexible working hours
- Official employment with a competitive salary based on your experience and skills
- Open positions from Trainee to Middle — grow with us
- English language courses to support your professional development
- Modern office with high-quality equipment and a comfortable workspace
- Friendly and supportive team that encourages both professional and personal growth
- The opportunity to work on exciting and innovative projects

Pixel mindIT is an innovative IT company specializing in software development, web applications, and mobile apps. We bring together a team of professionals who work with the latest technologies. You’ll find a creative approach to solving complex challenges, efficient project management, and a continuous improvement process with us.

Requirements:

- knowledge JavaScript/TypeScript
- еxperience in developing on React.js;
- knowledge of Next.js would be an advantage

- familiarity with Redux/React Redux

- proficient in using Git.
- English level: B1 or higher.
 

What We Offer:
- Flexible working hours.
- A friendly and welcoming work environment in a comfortable office.
- Official employment with a competitive salary based on your experience and skills.
- An exciting opportunity to contribute to innovative projects.

Job Description

• Proven ability to elicit and document business rules embedded in legacy applications.
• Experience analysing incident/ticket history to establish operational baselines and pain points.
• Skilled at facilitating functional discovery workshops with mixed business and technical stakeholders.
• Able to define and baseline SLAs, KPIs, and success metrics for a support engagement.
• Comfortable using AI tooling to accelerate analysis while verifying outputs against source data.
• Work on legacy or mission-critical systems.

Job Responsibilities

• Lead functional discovery workshops to map what the mainframe applications do from a business perspective.
• Document critical business rules, batch dependencies, and functional pain points tied to legacy code.
• Analyse incident and backlog history, using AI-assisted clustering where useful, to establish a current-state support baseline.
• Define SLA, KPI, and success-metric baselines for the proposed maintenance model.
• Triage and prioritize candidate use cases for the maintenance pilot by business impact.

• Consolidate current-state findings into the assessment deliverables alongside the architect.

   

Department/Project Description

The engagement supports a maintenance assessment and advisory for a legacy mainframe environment built primarily on COBOL, running mission-critical batch and online workloads. The objective is to establish a fact-based understanding of the current application estate and its support model, and to define a scoped, low risk maintenance pilot as the basis for a potential longer term managed services engagement.

The initial advisory phase is an assessment structured in three stages: a scope-alignment workshop to agree services, ownership, and boundaries; a current-state assessment of the code estate, data, batch/online flows, operations, and ticket history to establish baselines and pain points; and a pilot-identification stage to prioritize candidate use cases and define objectives and success metrics. The phase is diagnostic in nature — it covers evaluation, characterization, and effort estimation only, with no code remediation or production changes performed during assessment. Success depends heavily on timely access to client subject-matter experts and to the target environment.

Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.

About the Product:

We are developing a security and compliance platform that helps organizations identify, prioritize, and remediate security risks across employee devices. The solution scans endpoints for vulnerabilities, missing patches, and security configuration issues, processes large volumes of device and security data, and enables automated remediation.
The product is built on a distributed, data-intensive architecture that combines backend services, data processing pipelines, and endpoint agents. The platform requires high scalability, reliability, and efficient data processing to support complex security and compliance workflows.

About the Role:

As a Senior Backend Engineer you will take end-to-end ownership of the core backend components in our compliance platform. In this individual contributor role, you will shape the architecture of the real-time telemetry pipeline, back-end services, data models, and risk-scoring engine. You will translate product and business requirements into technical trade-offs, propose simple solutions that work at scale, and challenge assumptions early in the design process. 

This position offers the opportunity to make high-impact architectural decisions and drive the technical direction of a mature, growing security product.

Key Responsibilities:

• Design and implement distributed backend services for real-time telemetry ingestion and risk scoring across thousands of endpoints.
• Build and maintain event-driven streaming pipelines using Kafka – from topic design and partitioning to consumer groups and delivery guarantees.
• Define data models and persistence strategies on PostgreSQL and Redis, optimizing for latency, consistency, and throughput.
• Write, analyze, and tune complex SQL queries; improve query plans, indexing, and overall database performance.
• Develop and maintain large-scale data processing environments, focusing on scalability, reliability, and cost efficiency.
• Identify bottlenecks in pipelines and services, and implement improvements for performance and stability.
• Translate business needs into technical requirements and influence product and architectural roadmaps.
• Collaborate with DevOps on CI/CD pipelines, container orchestration, observability, and production reliability.

Required Competence and Skills:

• 8+ years of backend development experience, including scalable distributed systems that process large volumes of data.
• Advanced hands-on expertise in TypeScript and Node.js, with strong knowledge of backend architecture and service design.
• Hands-on experience with event-driven/streaming architectures, ideally with Kafka (topic design, partitioning, consumer groups, delivery guarantees).
• Advanced knowledge of PostgreSQL and Redis, including query optimization, indexing, and performance tuning.
• Good understanding of cloud environments (Azure preferred; AWS is also relevant), containers (Docker/Kubernetes), CI/CD, observability, and general DevOps concepts, with hands-on experience using these tools in day-to-day development.
• Hands-on experience using AI tools in software development, with the ability to critically evaluate and validate AI-generated output.
• Strong product mindset and the ability to make sound technical decisions based on both engineering requirements and business needs.

Nice to Have:

• Background in information security, endpoint security, or compliance.
• Familiarity with edge-deployed agents and device-to-cloud communication.
• Experience integrating AI/LLM capabilities into backend systems.

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies. 

We are looking for a Marketing Manager to join our team!

Requirements

• 2+ years as a creative marketer/creative producer/senior SMM/Marketing manager/creative strategist;
• Experience with 360 campaigns (digital + social media + influencer + offline/events/merch);
• Experience in product or performance-oriented teams;
• Ability to generate ideas for specific tasks;
• Experience developing creative concepts for a wide range of tasks, special projects, influencer integrations, PR campaigns;
• Well-versed in: understanding trends in social media, YouTube, merch, and events;
• Ability to find and adapt refs to the brand;
• Experience setting tasks for design (static / motion), video production, events/special projects;
• Ability to write clear briefs and specifications;
• Understanding of the VP and merch production pipeline (deadlines, stages, limitations);
• Understanding how creative influences: CTR, ER, retention/engagement;
• Ability to interpret campaign results and draw conclusions;
• Basic understanding of performance marketing;
• Experience or understanding of merch/brand material development;
• Sense of trends in visuals, fashion/pop culture.

Responsibilities

• Collaboration with marketing, SMM, digital, production, events, and the merch department;
• Primary focus: collaboration with design, events, and merch;
• Participation in cross-functional brainstorming sessions (stand concepts, merch concepts, creative development for video production);
• Participation in developing creative concepts for special projects and PR campaigns;
• Participation in developing campaigns for influencers and YouTube channels;
• Generating creative ideas for marketing campaigns;
• Participation in developing creative concepts (360);
• Proposing and defending creative solutions aimed at increasing key metrics (CTR, ER, etc.);
• Searching for and adapting trends and references to brand guidelines;
• Responsibility for the visual and creative content of the brand across all channels;
• Formulating and setting design objectives (static, motion, special projects);
• Preparing briefs (goals, target audience, messages, formats, references) in collaboration with the project's Marketing Manager;
• Preparing technical specifications for the design, production, event, and merch teams;
• Monitoring the deadlines and quality of creative tasks;
• Participating in developing merch ideas (clothing, accessories, event materials);
• Searching for visual solutions and trends for merch;
• Communication with the merch department + overseeing the creative side of merch production;
• Monitoring merch compliance with brand style and objectives;
• Analyzing the effectiveness of campaigns, drops, and past events;
• Drawing conclusions and recommendations;
• Optimizing creative solutions and special projects based on data and retrospective analysis.

What are the conditions and bonuses?

☘️An exciting and challenging job in a fast-growing product company, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and other;

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;

📍Beautiful offices in Warsaw, Limassol work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;

🧑🏻‍💻Laptop & all necessary equipment for work according to the ecosystem standards;

🏖Paid vacations, personal events days, days off;

🫖Paid sick leave;

👨🏻‍⚕️Medical insurance;

💵Referral program enjoy cooperation with your colleagues and get the bonus;

📚Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy;

🧘Sport benefit;

🦄Multiple internal activities: online platform for employees with quests, gamification and presents for collecting bonuses, RedCore talks club for movie and book lovers, board games cozy evenings, special office days dedicated to holidays;

🎳Company events, team buildings.

Trinetix is looking for a proactive and technically skilled Backbone Build Engineer.

Join our team and work with Arelion, one of the world's leading Tier-1 Internet providers, operating one of the largest and most reliable global IP backbone networks. With more than 30 years of experience and connectivity spanning over 100 countries, Arelion delivers mission-critical network services to telecom operators, hyperscalers, cloud providers, content platforms, and global enterprises.

This is a unique opportunity to contribute to the backbone infrastructure that powers the Internet while growing your career in an international, fast-paced engineering environment.

In this role, you will play a key part in delivering critical backbone infrastructure projects, including data center migrations, fiber deployments, and capacity upgrades. Working within a fast-paced, multivendor ecosystem, you will manage supplier relationships and help ensure the timely and successful delivery of services. 

Core Responsibilities 

• Lead and execute data center and customer circuit migrations. 
• Coordinate with third-party providers to install new fiber and deliver services (e.g., tails, cross-connects). 
• Work closely with field technicians to verify fiber patching and physical connectivity. 
• Validate fiber connections and troubleshoot issues related to DWDM backbone link onboarding. 
• Manage escalations and drive resolution for high-impact infrastructure issues. 
• Ensure timely and quality delivery of backbone orders by staying on top of supplier commitments. 
• Perform network configuration and troubleshooting using CLI across various network operating systems (Cisco IOS, Junos, Arista EOS). 

Requirements 

• Solid experience in network infrastructure projects, especially data center migrations and fiber installations. 
• Hands-on experience with CLI in a multivendor environment (Cisco IOS, Junos, Arista EOS). 
• Familiarity with DWDM systems for verification and troubleshooting of fiber connectivity. 
• Proven ability to manage suppliers and coordinate service delivery (e.g., fiber, tails, cross-connects). 
• Strong understanding of network protocols and configurations. 
• Excellent problem-solving skills and ability to work under pressure. 
• Effective communication and coordination skills across internal teams and external partners. 

Nice-to-haves 

• Certifications such as CCNA or equivalent (not mandatory but appreciated). 
• Experience with other network technologies and equipment. 
• Familiarity with project management tools and methodologies. 

What we offer

• Continuous learning and career growth opportunities 
• Professional training and English language classes   
• Flexible working hours 
• Inclusive and supportive culture 

We are looking for an experienced and highly motivated Product Manager to join our team. You will play a crucial role in shaping the direction and success of our products by identifying the needs of our target audience and developing innovative solutions to meet those needs.

HOW YOU WILL MAKE AN IMPACT:

Develop and own product vision and strategy aligned with business objectives.
Create and maintain a comprehensive product roadmap with clear prioritization, milestones, and delivery timelines.
Lead end-to-end brand and product launches from concept to go-live, ensuring smooth market entry and operational readiness.
Coordinate cross-functional teams including development, design, marketing, retention, and customer support; define tasks, review deliverables, and control deadlines.
Monitor and ensure high product quality across all user touchpoints, collaborating with related teams to deliver an excellent user experience.
Conduct market and competitor research, analyze player behavior and needs, and collect feedback from customer support to define product requirements.
Design, configure, and manage bonus mechanics and loyalty programs aimed at increasing retention and player lifetime value (LTV).
Track and analyze product performance metrics, assess feature effectiveness, and drive continuous improvements using data-driven insights.
Monitor competitors’ products, unique selling propositions (USPs), bonus strategies, and features to identify market opportunities and maintain competitive advantage.
Use CMS platforms for content management, product configuration, and operational updates to ensure smooth platform functionality.
Manage the full product lifecycle from ideation through launch and ongoing support, including resource planning, risk management, and timely delivery.

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

At least 3 years of experience in product gambling companies;
English at the intermediate level and above;
Experience with online casino platforms;
Understanding the regulation of markets and peculiarities of licenses will be a plus;
Deep understanding of casino products, product metrics, bonus systems, and loyalty programs;
Experience in creating tournaments and promotional companies.

HOW WE WILL KEEP YOU SMILING:

Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
Unlimited vacation days and paid sick leave—because your rest matters.
A competitive compensation that truly reflects your skills and expertise.
Employee referral bonus and gifts to celebrate your special occasions.
50% financial support for learning expenses to supercharge your professional growth!
A positive atmosphere where you always feel respected and truly belong.
Inspirational team-building activities that turn colleagues into best friends.
Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
Co-working space reimbursement to save your nerves from always working from home :)

Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.

About the Product:

Our client develops a large-scale mission-critical digital platform for enterprise logistics and e-commerce fulfillment. It orchestrates dispatch, routing, and real-time tracking across multiple fleet types (owned, third-party, crowdsourced, autonomous) and integrates with upstream order and supply systems. 

The platform processes millions of transactions annually for global brands and leverages modern cloud technologies, distributed systems, and AI-driven decision-making to ensure high performance, scalability, and reliability.

About the Role:

As an Application Support Engineer, you will be responsible for investigating and resolving technical and product-related issues for enterprise international customers, owning case resolution from initial report through root cause analysis and functional validation.

You’ll collaborate with Customer Success, Product Specialists, and Engineering teams to troubleshoot incidents in web and mobile applications, REST APIs, and backend services, perform root cause analysis and continuously improve platform reliability within a fast-paced production environment.

This role offers ownership of incident management processes, opportunities to improve support workflows, and direct impact on product stability and customer satisfaction.
You will operate within a shift-based schedule (including nights and weekends) across a fully remote setup.

Key Responsibilities:

• Respond to and resolve L2/L3 application support requests from enterprise customers via ticketing system.
• Perform deep investigations and root cause analysis using SQL queries, log files, and debugging tools.
• Validate reported issues through functional testing and confirm fixes across web and mobile platforms.
• Manage incident lifecycle: prioritize cases, coordinate communications, and escalate critical bugs to R&D.
• Provide clear, timely updates and technical guidance to both technical and non-technical end users.
• Monitor customer usage and system performance to proactively identify and address potential issues.
• Assist in onboarding customers by explaining configuration options and relevant product features.
• Document troubleshooting steps, known issues, and best practices for internal knowledge bases and customer-facing materials.
• Contribute to continuous improvement of support processes, tools, and training programs.
• Operate on a rotating shift schedule, covering nights and weekends as part of a support team.

Required Competence and Skills:

• Minimum 3 years of L2 or L3 application support experience in a high-availability environment.
• Intermediate proficiency in SQL for querying relational databases and analyzing data issues.
• Hands-on experience debugging and integrating with RESTful APIs, including request/response analysis.
• Technical support experience with both web and mobile platforms in enterprise software contexts.
• Strong English communication skills, both written and verbal, for customer-facing interactions.
• Ability to work effectively under pressure and manage multiple concurrent priorities.
• Fully remote location within Ukraine, with reliable internet, backup power, and ability to work shifts.

Nice to Have:

• Bachelor’s degree in Computer Science, Engineering, or a related technical field.

We are looking for an experienced Retention Team Lead to head our team and take on the strategic management of the customer lifecycle.

Your primary focus in this role will be building a global retention strategy, scaling processes, driving key business metrics, and developing a team of 10 specialists.
 

📋 Your Key Responsibilities:

• Team Management: Leadership, development, mentoring, and performance evaluation of a 10-person team (performance management, hiring, goal setting).
• Strategic Planning: Developing, implementing, and scaling a comprehensive retention strategy to improve key metrics (Revenue, Retention Rate, Churn Rate, LTV) across Tier-1 markets.
• Translating Strategy into Action: Converting the company's global goals into concrete action plans, priorities, and tasks for the team.
• Analytics and Optimization: Managing CRM economics. Utilizing analytical tools to identify growth opportunities, generate hypotheses, and evaluate the performance of retention campaigns.
• Process Management: Overseeing the CRM backlog, building efficient campaign execution processes, and ensuring high quality standards.
• Cross-functional Collaboration: Working closely with product, BI, analytics, and tech teams to enhance CRM capabilities and improve the customer experience.
   

📚 Our Expectations (Mandatory Requirements):

• Experience: 3+ years of practical experience in CRM/Retention exclusively in Gambling (iGaming), with a proven track record of team management.
• Markets: Mandatory and in-depth experience working with Tier-1 markets.
• Leadership: Strong management skills, with the ability to organize the team's work and motivate them to achieve business results.
• Strategic Thinking: The ability to see the "big picture," prioritize based on business impact, and develop long-term plans.
• Data-driven Mindset: Strong analytical skills and the ability to make independent decisions based on data and logic.
• Expertise: Deep understanding of lifecycle marketing principles, segmentation, personalization, and the technical aspects of campaign automation.
• Soft Skills: Excellent communication skills, with the ability to present results and work effectively with stakeholders.
  
  ⭐️ We Offer:
• Format: Remote work, 5/2 schedule.
• Payments in USDT (white crypto);
• Remuneration: Competitive salary + bonuses based on the results of the department you build.
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.

ZentixSoft is looking for a Senior Laravel / Vue.js Engineer 🐘⚡

Note: This is a Full-Time Outstaffing role for a 6-month fixed-term engagement (supporting a product stream while the Lead Developer is on parental leave). 

You will work autonomously alongside a strong engineering team, contributing directly to an Active Diagnostics platform for social housing repair workflows.
 

💡 Why ZentixSoft? 
💸 Salary Review: A structured system of compensation reviews aligned with your engineering growth. 
⚖️ Work-Life Balance: Sustainable workflows with no senseless overtime, helping you keep your resource fully charged. 
🦾 Trust and Transparency: Zero micromanagement and no invasive time-trackers—we fully trust your professional autonomy. 
🎁 Gifts & Culture: Corporate gifts for holidays, birthdays, and a true team atmosphere where your voice always matters.
 

If you are a self-sufficient, proactive engineer who leverage AI tools daily, here is what our perfect match looks like:

1️⃣ Engineering Experience: 5+ years of commercial experience with PHP & Laravel, plus 1+ year of hands-on experience with Vue.js (in recent projects). 
2️⃣ Tech Stack & Quality: Experience with PHPStan, PHPUnit, Docker, AWS, and Kubernetes environments. 
3️⃣ AI-Assisted Development: Proficiency and daily usage of AI tools to accelerate coding, debugging, and feature implementation. 
4️⃣ Location (Must-Have): Candidate MUST be physically located in a GDPR-compliant country (corporate hardware will be delivered directly to you). 
5️⃣ Communication & Soft Skills: English level B2+ or higher with strong proactive communication skills for daily Agile syncs.

Project Details: 
📍 Location: GDPR-compliant countries ONLY (EU/EEA). 
⏳ Duration: 6-month fixed contract (Full-time). 
🚀 Start: Immediate (must start before September).

Please share your CV, current location, and earliest availability.