Jobs at Djinni

Do you want to implement large-scale international projects and work with enterprise clients?

EverREST is a Ukrainian company specializing in the implementation and customization of Salesforce CRM. We collaborate with clients from Europe and the USA — from startups to large corporations. Our mission is to help companies build effective business processes, automate daily tasks, and scale without chaos.

We are currently looking for a Project Manager (Middle/Senior) who has experience working with enterprise projects, knows how to conduct Discovery phases, and confidently manages cross-functional teams.

What we offer:

Work on international Salesforce projects for enterprise clients

Opportunity for professional development and participation in large-scale financial projects

Fully remote format and flexible schedule

Career growth within the company

Responsibilities:

Conducting the Discovery phase: organizing workshops, forming and agreeing upon scope, prioritization (MoSCoW, WSJF), documentation, collecting compliance/security requirements

Creating and maintaining artifacts: Scope, Governance Framework, Communication Plan, KPIs, UAT Plan, Discovery Pack

Managing a cross-functional team (BA, QA, TL, Devs) and interacting with partners and clients at the VP/Directors level

Planning and coordination of projects using Agile (Scrum, Kanban)

Working with ClickUp, Jira, Confluence, Google Drive, Slack, GitHub

Conducting meetings, workshops, and preparing documentation in English

Requirements:

Experience and Expertise:

2+ years of experience as a PM working with enterprise clients

Practical experience conducting the Discovery phase and managing cross-functional teams

Good understanding of compliance (TCPA, GDPR/CCPA, Audit Trail)

Practical experience in Salesforce projects and the financial domain is a plus

Knowledge of Agile approaches (Scrum, Kanban) and experience with project management tools

English B2+

Soft Skills:

Independence and responsibility, ability to keep the project under control

Systematic and structured approach, attention to detail

Facilitation skills, ability to align stakeholders' positions

Flexibility and stress resistance

Communication and leadership skills

How to Apply:

Send your CV or a short message — show your motivation and readiness to take responsibility. Join the EverREST team and take international projects to the next level today!

Responsibilities

• Product Strategy: Define and execute product roadmaps aligned with business objectives, user needs, and company vision.
• Proactive Initiative Management: Proactively explore new opportunities to expand the product offering within the live-streaming ecosystem, driving innovation in a constantly evolving space.
• Feature Ownership: Oversee the full lifecycle of new features - from ideation and prioritization to specification and go-to-market execution.
• Data-Driven Decisions: Use data insights, user feedback, and industry trends to inform product decisions and enhance the user journey.
• Performance Monitoring: Define success metrics, track results, and iterate to continuously optimize product performance.
• Stakeholder Collaboration: Act as the central point of communication between business and technical teams, ensuring alignment and clear communication of priorities and goals.
• Production-Focused Execution: Adopt a "ship-to-production" mindset, prioritizing speed, impact, and quality in every release.

Requirements

• At least 5 years of experience in product management, ideally in fast-paced tech or consumer app environments.
• Proven track record of launching and scaling successful products that drove measurable business results.
• Strong analytical and strategic mindset, with the ability to make clear, data-informed decisions.
• Excellent communication, collaboration, and stakeholder management skills across disciplines.
• Full professional proficiency in English, both written and verbal.
• Hands-on experience with product analytics tools (e.g., Amplitude, Mixpanel, Looker).

A plus: Experience in the gaming, social, or monetization industries, managing in-app purchases and virtual economies.

What we offer:

• International company with several offices in different locations : Tel-Aviv, Kyiv, Warsaw, Limassol.
• Granting an Option;
• A professional environment with great people to work with;
• Competitive salary, performance review;
• Flexible working hours, no one here tracks your work time because our culture is built on trust and cooperation;
• Social and welfare packages;
• 20 working days paid vacation and 100% sick leaves coverage;
• Opportunities to make a difference, to develop and grow;
• Regular corporate celebrations, team buildings and fun activities;
• Comfortable office close to the metro station. Our Kyiv office is open 24/7 with all safety and health measures in place.

We are seeking a results-driven Marketing Manager to lead all marketing efforts for our online casinos. You will be responsible for planning, executing, and optimizing multi-channel marketing strategies with a focus on user acquisition, retention, and brand visibility. This role requires both strategic thinking and hands-on execution across SEO, SMM and other digital channels.

HOW YOU WILL MAKE AN IMPACT:

• Work with multiple strong brands, ensuring consistent growth and brand positioning
• Build integrated marketing funnels connecting SMM, B2C channels, email marketing, and influencer marketing
• Manage partnerships with influencers, and media personalities to amplify brand reach
• Handle partnerships and sponsorships, ensuring quality brand representation and defending brand interests in negotiations
• Work closely with the retention department to build joint conversion funnels and customer journey optimization
• Develop and manage the overall marketing strategy for all digital channels
• Oversee and coordinate the work of SMM, SEO, and content creation
• Plan and manage campaigns across social media, affiliate platforms, and email
• Monitor KPIs, user acquisition cost (CAC), LTV, and other key metrics
• Collaborate with design and content teams to maintain consistent brand messaging
• Keep up with iGaming trends, competitors, and emerging channels

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

• 3+ years of experience in digital marketing, ideally in iGaming
• Strong understanding of SEO, SMM, performance marketing, and CRM tools
• Excellent project management and multitasking abilities
• Fluent English (written and spoken); additional languages a plus
• Strong analytical skills and data-driven decision-making mindset
• A solid understanding of the iGaming industry is essential — and experience in esports or sports betting

Nice to Have

• Previous experience with markets in Europe
• Understanding of responsible gaming principles and advertising compliance
• Creative thinking and a good eye for design and branding

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

Own your future

We’re looking for an experienced HR Manager to play a key role in shaping and driving the people experience at Transcenda. As we continue to grow, this role will lead and enhance our HR operations, ensuring that every stage of the team member lifecycle is smooth, compliant, and aligned with our culture of collaboration, innovation, and excellence.

The ideal candidate brings strategic perspective and hands-on expertise, thrives in a fast-paced environment, and is passionate about creating a meaningful impact across teams.
 
 

Must haves

• Advanced English proficiency (written and verbal)
• 5–7+ years of progressive HR experience within IT or technology-driven companies
• Excellent communication and interpersonal skills
• Strong attention to detail with a proactive, solution-oriented mindset
• Exceptional organizational skills with the ability to manage multiple priorities
• Proven success in building and improving HR processes that scale with company growth
• Experience with HRIS platforms, Google Workspace, and AI-powered productivity tools
• A genuine passion for people, collaboration, and developing an impactful HR career
   

As a plus

• Formal HR training, certifications, or relevant coursework
• Experience in software consulting, outsourcing, or service-based environments
• Familiarity with international HR practices and distributed team structures
   

Key responsibilities

• Drive and continuously improve day-to-day HR operations, ensuring seamless execution across the team member lifecycle—from onboarding to offboarding
• Ensure compliance with labor laws, local regulations, and internal policies, providing tailored, context-driven guidance to managers and team members
• Partner with leadership to implement HR initiatives that support company goals, engagement, and culture
• Use HR data and analytics to identify trends, inform decisions, and drive continuous improvement
• Maintain accurate and up-to-date team member data within HRIS systems
• Manage and enhance internal HR communications to keep team members informed, connected, and aligned
• Provide thoughtful, practical HR counsel to managers and team members, helping to resolve people-related issues efficiently and constructively
• Foster a positive, inclusive, and high-performing workplace culture
• Support and lead HR-related programs, initiatives, and engagement events that strengthen team member experience

Role overview:

We are seeking an experienced senior DevOps Engineer who has a strong grasp of GitOps practices (Gitlab CI/CD, Ansible, infrastructure as a code) and has experience with developing, maintaining, and operating Kubernetes infrastructures. This is a full time job and a fully remote position with a flexible schedule. The ideal candidate will have to be able to work independently but also in various teams, schedule his working hours per team’s requirements, communicate clearly with a global team  asynchronously, have troubleshooting skills, must have strong researching skills, poses team leading skills, be detail oriented and eager to learn new things.

Key responsibilities:
• Automate service deployments with GitLab CI/CD according to GitOps 
practices.
• Containerize services (Docker, Podman).
• Develop and administer Kubernetes infrastructure.
• Linux server configuration using Infrastructure as Code tools such as Ansible.
• Help software developers in building and deploying their software to our infrastructure.
• Help system administrators in building and configuring our infrastructure for our software.

Mandatory requirements:
• At least 3 years of experience in DevOps on Linux
• At least 5 years working with Linux.
• Container technologies such as Docker, preferably rootless Podman.
• Container orchestration in Kubernetes.
• Configuration management tools, Ansible experience is necessary.
• CI/CD workflows via Gitlab.
• At times, willing to work after hours, weekends, or holidays to handle scheduled operations that could not be scheduled during the work week, or unscheduled emergencies.
• Strong research capabilities.
• Troubleshooting and excellent problem-solving and analytical skills.
• Strong communication and teamwork abilities.
• Fluent in English (both written and spoken).
• Bachelor's degree in IT, Computer Science, Computer Engineering or similar.

Nice-to-have:
• Leadership skills, management experience.
• Programming knowledge (Python, Perl, Bash, C/C++).
• Cloud experience (AWS, Azure).
• Experience working with Prometheus, Grafana, Nagios.
• Networking understanding (OSI model).

We offer:
• A collaborative and supportive work environment.
• Remote work options.
• Competitive salary with annual reviews based on performance. 
• Work with a borderless set up – with teammates all over the world.
• Learn from experts located globally.

[Please submit your resume/CV in English

Role Overview:
We are seeking a skilled and detail-oriented Tester, you will play a critical role in ensuring the quality, reliability, and performance of our software applications. You’ll collaborate closely with developers, product managers, and other stakeholders to identify and address any issues during the testing phase.

Responsibilities:
• Write Bash scripts to automate various functions.
• Review software requirements and specifications to understand functionality and user expectations.
• Create comprehensive test scenarios based on project requirements.
• Identify and define test scenarios, test cases and document traceability to ensure sufficient test coverage.
• Develop test automation framework/tools for regression test and end-to-end tests.
• Execute functional, regression, and usability tests.
• Identify and report defects, bugs, and inconsistencies.
• Collaborate with developers to resolve issues and verify fixes.
• Perform database impact analysis during testing.
• Execute test plans and report test results, including testing of software deployment procedures and documentation.

Must Haves:
• Bachelor’s degree in Computer Science, Engineering, or related field.
• Fluent in English (both written and spoken).
• Excellent analytical and problem-solving skills.
• Attention to detail and ability to work independently.
• Effective communication and teamwork abilities.
• Strong understanding of software development, testing processes, and quality assurance best practices, including functional, performance, regression, and infrastructure testing.
• Solid knowledge of Linux (and commands) and Linux bash scripts.
• Solid knowledge of SQL (and queries) and database testing.
• Proven experience as a Java Tester or Software Quality Assurance Engineer (Junior/Mid level).

Nice To Haves:
• Experience in using Git.
• Experience in Financial systems or Banking.
We offer
• A collaborative and supportive work environment.
• Remote work options. 
• Competitive salary with annual reviews.
• Work with a borderless set up – with teammates all over the world.
• Learn from experts located globally.

[Please submit your resume/CV in English]

 Senior / Team Lead Media Buyer (Crypto vertical)

Format: Remote
Contract type: Service Agreement
Payments: Crypto
Security check / polygraph: Not required

About the Company

Our client is a fast-growing affiliate network operating in the Crypto vertical. They are expanding and building new teams. We are looking for a Senior / Team Lead Media Buyer — a strong strategist and hands-on professional ready to lead and scale a team from scratch.

Responsibilities

Lead and manage a team of media buyers; participate in hiring.

Develop and execute traffic acquisition strategies for Tier 1 GEOs.

Optimize campaigns, monitor performance metrics, and ensure profitability.

Run hands-on campaigns and test hypotheses.

Analyze performance data and drive continuous improvements.

Build scalable processes and deliver strong ROI.

Requirements

Proven experience working with Tier 1 traffic (US, Canada, EU, etc.).

Solid background in team management and leadership.

Deep understanding of traffic buying, optimization, and scaling.

Key traits: strategic mindset, adaptability, leadership, and hands-on approach.

No GEO or company restrictions.

Conditions

Remote-first position.

GEO: no limitations.

Compensation: unlimited — discussed individually.

Bonus system: 3000-5000+bonus.

Role Overview: 
We're looking for a skilled SQL Developer to join our team! If you're passionate about writing efficient SQL queries, optimizing databases, and creating robust reports, this 
role is for you. You'll play a key part in ensuring database performance, reliability, and scalability, while collaborating with developers to implement best practices. Experience with MySQL/MariaDB, reporting tools like BIRT or JasperReports, and a strong attention to detail will make you a great fit.

Responsibilities:
• Develop and maintain complex SQL queries, stored procedures, and triggers.
• Design and create SQL-based reports using tools such as BIRT or JasperReports.
• Design, implement, and maintain stable, reliable, and high-performance databases.
• Collaborate with application developers to optimize in-application SQL statements and establish best practices.
• Troubleshoot database-related issues and provide proactive recommendations to prevent recurring problems.
• Prepare and maintain comprehensive documentation and technical specifications.
• Manage common database procedures including upgrades, backups, recovery, and data migration.

Requirements:
• Strong proficiency in SQL, particularly with MySQL/MariaDB databases.
• Experience with modern relational databases and database design best practices.
• Skilled in writing and optimizing complex SQL queries and stored procedures.
• Familiarity with version control tools, especially Git.
• Experience using reporting tools such as BIRT or JasperReports.
• Strong troubleshooting and analytical skills.
• Ability to work independently with a keen eye for detail.
• Excellent communication skills in English, both written and spoken.
• Diploma or Bachelor’s Degree in IT, Computer Science, Computer Engineering, or a related field.
• Experience in financial systems or the banking sector is an added advantage.

We offer:
• A collaborative and supportive work environment.
• Remote work options.
• Competitive salary with annual reviews based on performance.
• Work with a borderless set up – with teammates all over the world.
• Learn from experts located globally.
Junior level talents who meet mandatory requirements are welcomed.

[Please submit your resume/CV in English

ABOUT US:
 

BetterMe is a health & wellness platform providing a tailored holistic approach to well-being. Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make a healthy lifestyle accessible to everyone so they can achieve long-term health benefits.
 

YOUR IMPACT:
 

• Effectively collaborate within a cross-functional mobile team (Product, Design, Engineering, QA, Analytics, Legal) to deliver high-quality, user-centered solutions.
• Gather, structure, and manage product requirements from diverse stakeholders.
• Develop and maintain clear, structured, and up-to-date documentation, including User Stories, Acceptance Criteria, and feature specifications.
• Lead and facilitate refinement sessions to present product requirements, ensure clarity for the development team, and estimate work scope.
• Use business modeling tools (UML/BPMN or other techniques) to visualize complex flows and system behavior.
• Communicate clearly and convincingly, both verbally and in writing, to build consensus, convey ideas effectively, and ensure timely delivery.
• Contribute to improving BA processes and standards within the BA stream.
   

ABOUT YOU:
 

• 3+ years of experience as a Business Analyst;
• Experience with Agile methodologies, including Scrum and Kanban;
• Strong understanding of software development lifecycle, including backend;
• Product mindset - ability to think in terms of business value, user needs, and measurable outcomes;
• Experience with В2С product with a large number of users or mobile apps;
• Proven ability to prioritize tasks and manage time effectively;
• Excellent knowledge of Jira and Confluence;
• Perfect communication and facilitation skills, including the ability to build alignment across teams and present complex ideas clearly.
   

NICE TO HAVE:
 

• Understanding of A/B testing principles.
• Experience in healthtech, wellness, or fitness products.
• Familiarity with UX/UI design principles and Figma.
   

Our mission is creating happiness within since we believe that having your mind and body in complete harmony is key for overall health and quality of life. We plan to capture the growth of the Global Health Market, and our ideal candidate will focus on building the largest health tech company in the world. 💪

The success of the product became possible through the hard work and dedication of 400+ talented and forward-thinking employees who are true experts in their field. We’re one of the biggest partners of Facebook, Google, Snapchat & Twitter within the CEE region.🌎

Our company is built on the ability to find the best people and provide them with everything needed to stay focused on what’s important to make our users even healthier, sportier, happier and better! We create a business environment that brings up best in everyone. We have no bureaucracy, and we give our colleagues complete freedom to make decisions and achieve brilliant results.🚀

Competitive salary. Compensation that will help you focus on your projects and personal development.
Professional Growth. We offer a possibility to attend internal, external courses, seminars and access to a corporate library. You will be working with a team of professionals to get insights and discuss ideas.
Comfortable working environment. We provide all necessary work equipment for your role and serve complimentary breakfasts, lunches, and snacks in the Kyiv office.
Health&Fitness. We provide employees with 20 days of paid vacation, medical insurance and a variety of sports activities available for employees inside and outside the office.
Rest. We organize team buildings, parties and various team activities to boost our collaboration.

Find more about us on social media platforms: Facebook, Instagram, LinkedIn.

Join us to drive an exciting transformation in mobile engineering! As a Lead Mobile React Native Engineer, you will start as part of our centralized mobile team, building and maintaining two React Native apps for the European and U.S. markets. You will collaborate closely with domain experts across the organization to deliver high-quality, mobile-native solutions.
 

We are moving towards a distributed team model, where each product team will have a dedicated mobile developer responsible for building native views within their domain. This shift will reduce bottlenecks, enhance domain expertise, and accelerate mobile-first feature development.
 

Must-Have Skills & Technologies:

• Experience: Minimum 6+ years as a Software Engineer, including 4+ years of hands-on experience with React Native.
• Technical Stack: React Native, React Hooks, Redux, Nx (or similar tools), TypeScript.
• App Lifecycle: Integration, testing, code signing, deployment via app stores, CI/CD pipelines (GitLab, Fastlane, Expo EAS).
• API Knowledge: RESTful APIs, GraphQL, third-party SDKs integration.
• Monitoring & Debugging: Datadog, Firebase Crashlytics.
• Security Practices: OAuth, JWT, encryption, data privacy compliance.
• Native Module Management: iOS/Android native modules for seamless React Native interaction.
• Testing: Unit testing (Jest, Enzyme), familiarity with E2E testing (Detox, Maestro).
• Design Systems: Experience with Storybook for consistent UI components.
• Soft Skills: Strong analytical and communication skills in English.
   

Responsibilities:

• Develop and maintain React Native apps.
• Collaborate with domain experts to build high-quality mobile solutions.
• Initially work in a centralized mobile team, developing a strong understanding of the mobile ecosystem.
• Transition into domain-specific teams to work on product-specific mobile features.
• Participate in a Mobile Guild to ensure knowledge sharing and best practices across teams.
• Contribute to developing new tools, including GraphQL/BFF layers and CI/CD pipelines.
• Ensure mobile security, performance monitoring, and debugging for production apps.
   

Nice-to-Have Skills: 

• End-to-End (E2E) Testing: Hands-on experience with Detox or Maestro.
• Mobile Performance Optimization: Experience with performance profiling and optimization techniques.
• Additional Mobile Security: Experience with biometric authentication, secure storage solutions.
• DevOps & Automation: Experience improving CI/CD workflows beyond basic deployment.
• Mobile Accessibility: Knowledge of accessibility best practices for mobile applications.

Let’s Start With a Hello:

We’re looking for someone who’s not afraid of data, loves finding stories behind the numbers, and knows that every chart hides a business decision waiting to happen. If that sounds like you — welcome aboard!

Who We Are:

We’re an international iGaming company with a passion for smart marketing, meaningful insights, and fast growth. Our teams work across multiple markets, blending creativity with analytics to make every campaign count. We believe in collaboration, curiosity, and celebrating small wins that lead to big results.

What You’ll Be Doing:

• Turning marketing data into insights that drive decisions and shape strategy.
• Building and maintaining dashboards and reports for campaigns across all channels (Digital, CRM, Email, etc.).
• Measuring the performance of ad campaigns — calculating CTR, CPC, CPA, ROI, and other key metrics.
• Running A/B tests and translating numbers into clear, actionable recommendations.
• Helping optimize marketing budgets and forecasting campaign results.
• Automating reports and monitoring processes to make everyone’s life easier.

What Makes You a Great Fit:

• You’ve worked with marketing or product data for 1+ year.
• You’re confident with SQL, Google Sheets / Excel, and BI tools like Power BI, Tableau, Looker, or Data Studio.
• You understand sales funnels and know your way around metrics like Retention Rate, LTV, CPA, ROI, and CAC.
• You can translate complex data into stories people actually understand.
• You’re comfortable with large datasets and enjoy bringing structure to chaos.

Nice to Have:

• Experience with Google Analytics / GA4 / Firebase or other tracking systems.
• Knowledge of marketing attribution models.
• Basic understanding of ETL processes or ML forecasting models.

What’s In It for You:

• A competitive salary plus performance bonuses that reward your hard work.
• Flexibility in where and how you work.
• A multicultural team that feels like friends as much as colleagues.
• Opportunities to grow, take on new challenges, and shape your own path.

Let’s Wrap It Up:

If you’re ready to turn marketing numbers into growth stories, let’s talk. Bring your skills, your curiosity, and your love for data — we’ll bring the tools, challenges, and a team that believes in what you do.

Let’s Start With a Hello:

Hey there, space creator! 
We’re on the lookout for a 2D Artist ready to bring our slot worlds to life — from dazzling characters to immersive environments and sleek UI.
If your art turns pixels into emotion and you love shaping stories through color, light, and texture — you might have just found your next cosmic mission.

Who We Are:

We’re an international iGaming game studio fueled by creativity, energy, and a shared love for what we do.
We work across global markets, launch exciting projects, and build games that players actually remember.
Think of us as a blend of professionalism and play — structured enough to achieve great things, but free enough to experiment and have fun along the way.

What You’ll Be Doing:

• Creating high-quality illustrations — characters, backgrounds, symbols, and UI elements;
• Developing visual concepts and polishing them into final renders;
• Owning the art process from first sketch to finished asset;
• Adapting to different art styles depending on project needs;
• Preparing layered, optimized assets for animation and development;
• Collaborating closely with animators, designers, and developers to make sure everything clicks.

What Makes You a Great Fit:

• You’re confident in Photoshop and familiar with Illustrator;
• You understand composition, proportions, lighting, and color theory;
• You can design both characters and environments that tell a story;
• You’re open to feedback and value collaboration;
• You’re organized, self-driven, and love bringing your ideas to life;
• Experience in slot game production or iGaming is a big plus — but passion and curiosity matter even more.

What’s In It for You:

• Fully remote position — work from anywhere;
• A steady flow of exciting slot projects and game art tasks;
• Creative freedom and visible impact on the product;
• A friendly, experienced iGaming team that values your input;
• Competitive reward system for your results.

Let’s Wrap It Up:
If this feels like your kind of adventure — we’d love to meet you.
Bring your creativity, your passion, and your favorite brush — we’ll bring the spins, the challenges, and a team that’s ready to cheer you on from day one. 

We are building one of the most powerful live-streaming platforms, already connecting 400K+ monthly active users through live events, interactive video chats, and real-time community experiences. Our mission is bold: bring joy, fight loneliness, and deliver safe, ad-free entertainment that keeps people coming back. This is a complex, fast-moving space, and we love it that way! So, you will join a passionate, expert team tackling everything from scaling AI-powered recommendations to launching high-impact, data-driven features that boost monetization and engagement. Every idea counts here, and every release reaches a massive global audience.

We are now expanding into Arab countries and Europe, enhancing content quality, and rolling out new features to keep users hooked. We are among the Top 5 streaming products in the US and rank in the Top 10 worldwide. Our next milestone: break into the global Top 5, and we are moving fast to make it happen.

About your role: When your communication style matches the energy of premium users, and you enjoy turning support into relationship management  this is your kind of challenge. As a VIP Support Agent, you’ll be working with the most valuable users of our platform, real whales who generate major revenue and define our brand loyalty. You’ll be part of a high-performing team where quality of service is a philosophy, not a metric. Expect an international audience, fast decisions, and visible impact, your actions directly affect the company’s numbers and user satisfaction.
 

In this role, you will

• Build strong, trust-based relationships with VIP users, ensuring a personal and premium level of service
• Provide high-quality support through chat and other communication channels
• Anticipate client needs and proactively offer tailored solutions
• Collaborate with product, payment, and risk teams to solve complex cases and improve user experience
• Maintain an exclusive service tone aligned with the brand’s “quality over quantity” philosophy
• Track and report key insights from VIP feedback to help shape strategic decisions
• Be ready for evening shifts with a flexible work schedule.

It’s all about you

• You have at least 1 year of experience in customer support, account management, or a similar client-facing role
• Excellent English communication skills, both written and verbal
• Ability to stay composed and solution-oriented under pressure
• Understanding of how to manage high-value clients with empathy, tact, and precision

• You’re curious, proactive, and driven by real business impact rather than scripts

   

Would be a plus

• Experience working with VIP clients
• Experience with CRM systems or live chat platforms is a plus

What we offer

Care and support: 

• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Online yoga with an instructor certified by the Ukrainian Federation of Yoga
• Financial and legal support
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine
   

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule 
• Modern equipment or depreciation of your own tools
   

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events
   

Hiring process
 

• Intro call
• Interview with Hiring Manager
• Test Task
• Final Interview
• Reference check
• Offer

BrainRocket is a software development company and digital solutions provider. The company has created over 40 cutting-edge products spanning 20 different markets. Our team of around 670 tech-savvy professionals successfully delivers scalable projects that are custom-made to the customers’ needs. We also strive to create a culture centered around personal and professional growth for employees, in a positive and welcoming environment.

We're looking for an experienced Head of UX  to join our team in the office in Valencia. 

✅ Requirements:

✔️Experience: 8+ years of UX design experience, with at least 3+ years in a leadership role focused on Casino, Sportsbook, or other online gaming platforms.

✔️Portfolio: A strong portfolio showcasing UX work in Casino or Sportsbook platforms, demonstrating experience with game interfaces, betting workflows, live betting, and other dynamic gaming experiences.

✔️Platform Expertise: Experience designing complex digital platforms, with a focus on scalability and usability for high-traffic through mobile and web.

✔️Tools & Skills: Proficiency in design tools such as Figma (low/high fidelity prototypes), Miro, Confluence, Jira, strong understanding of design systems.

✔️Research: Expertise in UX research and usability testing, with a solid ability to translate research insights into actionable design improvements.

✔️Compliance Knowledge: Familiarity with industry regulations for online gaming, including responsible gaming features and age verification processes.

✔️Communication: Strong communication skills, with the ability to articulate design strategies and the business impact of UX initiatives to stakeholders at all levels.

✔️Education: Bachelor’s degree in Design, Human-Computer Interaction (HCI), Psychology, or related field, or equivalent practical experience.

✅ Responsibilities:

✔️UX Vision, Strategy, and Platform Design Leadership - lead the overall UX strategy of the platform (web, mobile, in-app), ensure all design decisions align with company objectives and platform growth.

✔️Platform design Team Mentorship & Development - bring fresh UX ideas aligned with business, to grow design team’s UX expertise and high-performance culture that prioritizes quality.

✔️Design System and Platform Consistency - maintain a complex design system development that creates one big workflow for the whole RND, contains consistency between design, main stakeholders and engineering teams.

✔️User-Centric Experience Design - create intuitive, user- and business-friendly experiences for a diverse audience of users, focus on critical user journeys.

✔️Cross-Functional Teams Collaboration and Platform Integration - work closely with all UI/UX designers, product managers and engineers to ensure that your UX is clear and used across all the teams.

✔️UX research and Performance Optimization - use all of the UX research methods you can (player feedback, analytics, A/B testing, or usability research) to drive improvements, focusing on key performance indicators, set your own analytic preferences.

✔️Innovation and Industry Trends - know the competitors and utilize research insights to emerge trends and innovations into platform seamlessly.

✔️Stakeholder Management and Communication - present UX strategy, design solutions, and performance results to senior leadership and key stakeholders, ensuring design initiatives align with business goals.

✅ We offer excellent benefits, including but not limited to:

✔️23 working days of vacation per year

✔️6 sick days without a doctor's note

✔️Medical insurance

✔️Birthdays, milestones and employee anniversaries celebrations

✔️Modern offices with snacks and all the essentials

✔️Social Club and more than 50 events per year - coming soon

✔️Breakfasts and lunches (partially covered)

✔️Language classes & tennis lessons (partially covered)

Position: Influence Manager (Forex trading niche)
Location: Remote

Who we are:

We are an international product IT company that develops a products and add-ons for learning and accelerating Forex trading. Now we are looking for an Influence Manager to join our friendly team.

Our ideal teammate:

• 2+ years of experience in influencer marketing, brand partnerships, cold B2B sales or PR.
• Experience in the Forex trading niche.
• Strong spoken English - C1 level and willingness to participate in video calls with potential influencers.
• Strong negotiation, communication, and networking skills.
• Ability to build and maintain long-term relationships with partners.
• Analytical mindset: ability to evaluate performance and optimize campaigns.
• Experience with influencer management tools like HypeAuditor.
• Understanding of SEO, PPC, and digital marketing is a plus.
• Self-driven, proactive, and result-oriented — able to turn connections into measurable outcomes.

What you’ll be doing:

• Identify, outreach, recruit, and manage influencers across YouTube, Twitter/X, Instagram, and other platforms.
• Hosting online meetings with potential partners, as well as developing scripts and scenarios.
• Build, maintain, and nurture long-term partnerships, turning them into brand ambassadors.
• Develop and execute influencer marketing campaigns, including sponsored content, webinars, and giveaways.
• Negotiate collaboration terms, commission rates, and bonus structures to ensure mutually beneficial cooperation.
• Track, analyze, and optimize campaign performance to maximize ROI and revenue.
• Develop strategies to scale influencer programs.
• Create ambassador programs to strengthen long-term relationships.
• Collaborate with marketing and product teams to align partnerships with business goals.
• Stay up to date with influencer marketing trends, new channels, and best practices.

What We Offer:

• Competitive salary;
• Paid leave (20 days/year) and sick leave (10 days/year);
• Working with interesting projects, personal development within the company;
• Possibility to get extra education related to your specialty, paid by the company;
• Friendly, cheerful team with a highly developed corporate culture.