Jobs at Djinni

Dataforest is looking for a Business analyst to join our team. If you're looking for a challenging project and a friendly, supportive team, you've come to the right place to send your resume.

Skills requirements:
- 2+ years of experience in system, functional, or business analysis;
- English: Advanced and higher;
- Practical experience with key business analysis techniques and requirement management tools;
- Understanding of SDLC and agile development processes;
- Knowledge of business process modeling;
- Proficiency in identifying and translating business needs into clearly defined requirements;
- Experience in drafting functional / business / system requirement specifications;
- Experience in working with stakeholders and requirements elicitation;
- Critical thinking and problem-solving skills;

- Ability to decompose complex requirements into manageable tasks;

- Understanding of web development concepts and technologies.
- Excellent interpersonal and communication skills.

Nice to have:
- Experience in using SQL;
- Experience with integration projects.

Responsibilities:
- Communicating with stakeholders to identify their needs and clarify requirements;
- Analyzing, validating, grooming and documenting requirements to the projects;
- Visualizing business processes and preparing data models for the software projects;
- Advising stakeholders on the common practices and possible product solutions;
- Performing competitor and market analysis, assisting in developing product ideas;
- Communicating project vision and coordinating development with engineering teams;
- Participating in presales and estimates.

We offer:

- Opportunity to work with the high-skilled engineering team on challenging projects;

- Interesting projects with new technologies;

- Great networking opportunities with international clients, challenging tasks;

- Building interesting projects from scratch using new technologies;

- Personal and professional development opportunities;

- Competitive salary fixed in USD;

- Paid vacation and sick leaves;

- Flexible work schedule;

- Friendly working environment with minimal hierarchy;

- Team building activities, corporate events.

Our mission at Geniusee is to help businesses thrive through tech partnership and strengthen the engineering community by sharing knowledge and creating opportunities🌿
We care about Trust, Partnership, Transparency, and Responsibility. We offer a safe, inclusive and productive environment for all team members, and we’re always open to feedback💜 If you want to work from home or work in the offices in Kyiv, Lviv or Warsaw with stable electricity and Wi-Fi , great — apply right now.

About the project:
We are seeking a highly skilled and motivated DevOps Engineer to join our dynamic IT team. As a DevOps Engineer, you will be responsible for implementing and maintaining a robust and scalable infrastructure, ensuring the smooth operation of our cloud services, and optimizing our software development and deployment processes. The ideal candidate has a strong background in core IT technologies, cloud services, and automation, and possesses excellent problem-solving and communication skills.

Requirements:
● 1+ year of development experience (preferably Golang, Python, JavaScript) — must have;
● 3+ years of experience with Ubuntu-like Linux;
● Experience with Docker or other container-based technologies;
● Experience with Kubernetes;
● 2+ years of experience running production systems in Amazon AWS and services like ECS, S3, RDS, ELB, SQS, and Lambda ;
● Networking skills: TCP/IP, DNS, Load-balancers, PKI (TLS), network security, etc;
● Knowledge of CI/CD tools like GitLab, Jenkins, Bitbucket pipelines, etc;
● Experience with SQL/NoSQL technologies such as MySQL, ElasticSearch, MongoDB, PostgreSQL, and Redis;
● Experience with monitoring tools and metrics;
● Experience with version control systems: GitLab, GitHub;
● Experience with IaC tools such as Terraform, Ansible, or Puppet;
● AWS Associate Solution Architect certification required;
● English: Upper-Intermediate;

Would be a plus:
● Experience with Azure, GCP would be a plus.

Responsibilities:
● Design, implement, and maintain cloud infrastructure (primarily AWS);
● Build, improve, and support CI/CD pipelines;
● Manage containerized applications using Docker and Kubernetes (or ECS);
● Ensure system reliability, monitoring, alerting, and incident response;
● Implement Infrastructure as Code and configuration management;
● Maintain security best practices, access control, and backups;
● Support troubleshooting and root cause analysis in production;
● Collaborate with developers and QA to improve delivery pipelines;
● Participate in cost optimization and infrastructure improvements;
● Maintain clear technical documentation.
 

Nice to have:
● AWS Associate/Professional/Specialty certifications;
● Experience with Azure or GCP;
● Experience with serverless architectures;
● Familiarity with SRE practices and incident response.

What will you get:
● Competitive salary and good compensation package;
● Exciting, challenging and stable startup projects with a modern stack;
● Corporate English course;
● Ability to practice English and communication skills through permanent interaction with clients from all over the world;
● Professional study compensation, online courses and certifications;
● Career development opportunity, semi-annual and annual salary review process;
● Necessary equipment to perform work tasks;
● VIP medical insurance or sports coverage;
● Informal and friendly atmosphere;
● The ability to focus on your work: a lack of bureaucracy and micromanagement;
● Flexible working hours (start your day between 8:00 and 11:30);
● Team buildings, corporate events;
● Paid vacation (18 working days) and sick leaves;
● Cozy offices in 2 cities ( Kyiv & Lviv ) with electricity and Wi-Fi ( Generator & Starlink);
● Compensation for coworking (except for employees from Kyiv and Lviv);
● Corporate lunch + soft skills clubs;
● Unlimited work from home from anywhere in the world (remote);
● Geniusee has its own charity fund.

Hi there,

It’s an amazing time to join Digicode as we continue empowering as many innovators as possible to change the world. We deliver outstanding technology consulting, R&D, design, and software development services in the USA, UK, and EU markets. This is where you come in!

We are looking for Business Analyst to join our team.

The Business Analyst is responsible for managing 1st and 2nd level support activities focused on user management, incident management, and change request management. Additionally, this role drives the preparation and delivery of training materials, user handbooks, and playbook updates to enable effective user adoption and support processes.

Requirements:

• Bachelor’s degree in Information Technology, Business Administration, or related field preferred.
• Proven experience in user management, incident handling, and change request management.
• Strong skills in preparing and delivering training materials, user manuals, and playbooks.
• Familiarity with IT support tools and platforms such as ServiceNow.
• Excellent communication and stakeholder management skills.
• Ability to troubleshoot and document support processes effectively.
• Experience in rollout planning and coordination.
• Knowledge of IT governance, compliance requirements, and SLA/ISA preparation.
• Detail-oriented with strong organizational and multitasking abilities.
• Proactive approach to problem-solving and user enablement.

• Fluency in English is a must, fluency in German preferred.

   

Responsibilities:

User Management:

• Collect and document user management requests based on existing support processes.
• Clarify open questions related to user management with MB stakeholders.
• Review and reconcile Roles & Rights as needed.
• Configure Comin Retail Users, including creation, re-activation, and de- activation based on MB requests.
• Provide user overview and update user handbooks (guidebooks) as required.

Incident Management:

• Collect and document incident requests with correct information, severity, and descriptions.
• Clarify incomplete requests and provide initial troubleshooting.
• Document incidents and configuration changes in alignment with MB.
• Validate incident resolutions and documentation.
• Escalate 3rd level incident tickets to MB support contacts as needed.

Change Request Management:

• Collect, consolidate, and prioritize change requests based on MB requirements and forward to stakeholders.
• Rollout & Training:
• Support rollout planning and timeline management, including cluster-based execution.
• Review rollout prerequisites and ensure compliance with IT, GAS, and other governance requirements.
• Draft and tailor training materials and user manuals to MB needs; review and enhance existing content.
• Conduct training sessions in alignment with MB and Paprifly.

• Provide support for ISA/SLA preparation.

   

What To Expect From Digicode?

🌎 Work from Anywhere: From an office, home, or travel continuously if that’s your thing. Everything we do is online. You’re all set as long as you’re in the same time zone as your project colleagues.

💼 Professional Development: We offer great career development opportunities in a growing company, international work environment, paid language classes, conference and education budget, & internal 42 Community training.

󰩔 Work-life Balance: We provide employees with 18+ paid vacation days and paid sick leave, a flexible schedule, medical insurance for employees and their children, monthly budget for things like a gym or pool membership.

🙌 Culture of Openness: We’re committed to fostering a community where everyone feels welcome, seen, and heard, with minimal bureaucracy, and flat organization structure.

And, also, corporate gifts, corporate celebrations, free food & snacks, and play & relax rooms for those who visit the office.

Our culture is unique, and we live by our beliefs and core values.

Did we catch your attention? We’d love to hear from you.

*By submitting your resume, you automatically agree to the storage and processing of your personal data in accordance with the current legislation of Ukraine. We guarantee confidentiality at all stages of cooperation

We are looking for a VFX Artist (Junior/Middle) to join our media projects. Tasks include creating and editing visual effects for promo, advertising and video content. 1+ year of experience is enough, junior and middle level candidates are welcome. Remote work, flexible schedule, interesting projects and growth opportunities.

Requirements:

• 1+ year of experience as a VFX Artist (junior and middle level candidates welcome)
• Knowledge of Adobe After Effects, Photoshop (or similar tools)
• Basic skills in creating visual effects: particles, light, smoke, simple motion graphics
• Creativity and attention to detail
• Portfolio is a plus

Responsibilities:

• Create and edit visual effects for video content (promo, advertising, media)
• Work with the production team to integrate effects into footage
• Support video editors with additional graphics and animations

We offer:

• Remote work, flexible schedule
• Interesting media and advertising projects
• Career growth opportunities
   

Adobe Premiere Pro Editor (International Startup)

An international startup is looking for an experienced video editor to join the team and work on a short drama project (short-form dramatic content). Our app Shortical is available on the App Store and Google Play.

We are looking for someone with strong editing skills and confident proficiency in Adobe Premiere Pro.

Responsibilities:

• Editing short drama video content
• Working in Adobe Premiere Pro
• Preparing final deliverables according to project requirements
• Collaborating with the team (producer, director, sound, graphics)
• Meeting deadlines and maintaining high quality standards

Requirements:

• Proven experience as a video editor (required)
• Strong proficiency in Adobe Premiere Pro
• Creativity and attention to detail
• Responsibility and ability to work independently
• Ability to work as part of a team
• English level: B1–B2

Nice to have:

• Experience with After Effects

• Photoshop knowledge

   

We offer:

• Work in an international startup
• Opportunity to be part of an exciting product
• Stable workload and clear processes
• Long-term collaboration opportunities
• Competitive compensation (discussed individually)

To apply, please send your portfolio/showreel and work samples.

The role focuses on promo editing,

creating impactful and engaging content for our productions.

Requirements:

- Minimum 2 years of proven experience in pro video editing in the fields of promos

and/or television series and/or commercials and/or short drama.

- Proficiency in Adobe Premiere (preferred) or other pro standard editing software.

- Strong English skills – ability to understand and edit English content, as well as follow

briefs in English (both written and verbal)

We are an ambitious team building a new, technology-driven product in the digital entertainment space. We work fast, stay flexible, and operate with minimal bureaucracy. Our team consists of strong professionals who value transparency, ownership, and personal growth. We are looking for people who want to grow together with the product.

Content Manager

Responsibilities

 • Produce promotional and UX copy for banners, onsite promotions, landing pages.

 • Maintain content calendar aligned with marketing & CRM.

 • Write SEO-friendly texts for game categories and providers.

 • Assist with creative assets for affiliate and CRM campaigns.

 • Conduct A/B tests for content performance.

Requirements

 • 2+ years in content/copywriting (iGaming or fintech preferred).

 • English - B2+ mandatory.

 • Spanish - plus.

 • Strong writing, creativity, and adaptation skills.

 • Experience with CMS, Figma, and localization workflows.

 • Ability to work with guidelines and tight deadlines.

Let’s start with what PLANEKS offers:

• Fast and comfortable hiring process.
• 100% remote work opportunity and flexitime - choose working hours between 8:00-20:00.
• Salary paid in USD + tax compensation. Revision every 12 months. We want everyone to be confident in what tomorrow brings.
• $$$$ budget - Travel tickets, Work equipment, Health insurance, Software, Sport, Training.
• Everything to ensure a good rest. YES: Paid vacation, national holidays, sick leaves (and support in case of serious diseases). NO: overtime, work on weekends.
• A friendly and professional team that supports you. Well, we're proud of how we handle that. So you can always count on us.
• Speaking clubs with a native speaker to constantly maintain your English level.
• No bureaucracy - transparent processes and flat management. Working remotely means keeping things as simple as possible to work efficiently.

PLANEKS means developing a new lifestyle for our colleagues and clients. So take your part in it!

The Opportunity:

• We are seeking a highly organized, proactive, and technically astute Project Manager to join our close-knit team. This role is pivotal in ensuring the successful delivery of our IT projects from conception to completion, with a strong focus on understanding and exceeding client expectations. You will be the central point of contact for clients and our development team, driving transparency, clarity, and efficient progress towards project milestones. Your ability to build rapport, actively listen, and translate client needs into actionable plans will be paramount. If you thrive in a fast-paced environment and enjoy a hands-on role with direct influence on both project outcomes and client relationships, this is the perfect opportunity for you.

Key Responsibilities:

• Client Relationship and Client Orientation: possesses a deeply ingrained client-focused mindset with an unwavering commitment to delivering high-quality solutions and ensuring exceptional client satisfaction!
• Expectation Management: Act as the primary point of contact for clients, building strong, trusting relationships. Proactively manage client expectations throughout the project lifecycle, ensuring alignment between client vision and project deliverables.
• Project Planning and Scoping: Define project objectives, scope, deliverables, and success criteria in close collaboration with clients and internal stakeholders, ensuring a thorough understanding of client business needs and desired outcomes. Develop detailed project plans, including timelines and team allocation.
• Execution and Monitoring: Oversee and manage the end-to-end project lifecycle, ensuring adherence to timelines, budget, and scope. Monitor project progress, identify potential risks and issues, and implement effective mitigation strategies, always considering the impact on the client.
• Communication and Stakeholder Management: Serve as the primary liaison between clients and the development team. Provide regular, transparent, and proactive updates on project status, progress, and any challenges. Facilitate effective communication and collaboration among team members, fostering a positive and productive environment that prioritizes client satisfaction.
• Talent Management: Strategically manage engineering talent, ensuring optimal team utilization to meet project goals and client requirements. Key responsibilities include fostering team motivation, conducting regular one-on-one meetings, proactively addressing and resolving conflicts, and championing the professional growth of team members."
• Quality Assurance: Ensure project deliverables meet high-quality standards and exceed client expectations. Oversee user acceptance testing (UAT) as needed, gathering and incorporating client feedback effectively.
• Documentation and Reporting: Maintain comprehensive project documentation, including project charters, plans, status reports, and lessons learned. Generate clear, concise reports for internal and external stakeholders, tailoring communication to client preferences and needs.
• Continuous Improvement: Proactively identify opportunities to improve project management processes and methodologies, leveraging client feedback to enhance future project delivery.
• Presales Support: Actively participate in presales activities, including understanding client requirements, contributing to proposal development, and presenting project approaches and capabilities to prospective clients

Qualifications:

• 5+ years of proven experience as a Project Manager in an IT environment, ideally within a small to medium-sized company, with a demonstrated track record of building strong client relationships and achieving high client satisfaction.
• Solid understanding of project management methodologies (e.g., Agile, Scrum, Waterfall) and experience applying them effectively.
• Proficiency with project management tools (e.g., Jira, Asana, Trello, Monday.com,).
• Strong technical aptitude with a good grasp of software development lifecycles (SDLC) and general IT concepts. The ability to write and understand Python code is a significant plus, but not required. 
• Exceptional communication (written and verbal), interpersonal, and presentation skills, with particular strength in active listening, empathy, and clear articulation of complex technical information to non-technical clients.
• Strong analytical and problem-solving abilities, with a proactive approach to identifying and resolving issues with client impact in mind.
• Excellent organizational and time management skills, with the ability to manage multiple projects simultaneously.
• Demonstrated leadership skills with the ability to motivate and inspire a team towards shared client-focused goals.
• Project Management certification (e.g., PMP, CSM) will be a plus.

Requirements 

Experience 

• 5+ years of software development experience
• Strong expertise in Golang and building production-grade backend systems. 

Architecture & Systems 

• Solid understanding of microservices and distributed systems (concurrency, messaging, event-driven design). 
• Proven experience designing and supporting high-load systems. 

Cloud & Databases 

• Hands-on experience with AWS (EC2, S3, RDS, Lambda, API Gateway). 
• Advanced PostgreSQL skills, including query optimization, indexing, and replication. 

Containers & DevOps 

• Strong experience with Docker and Kubernetes. 
• Understanding of CI/CD pipelines and Infrastructure as Code concepts. 

Leadership & Soft Skills  

• Excellent communication and collaboration skills. 
• English: Upper-Intermediate or higher. 
• Proactive, ownership-driven, and results-oriented mindset. 

Nice to Have 

• Experience with high-traffic or mission-critical systems. 
• Knowledge of Redis, Kafka, RabbitMQ, MongoDB, or similar technologies. 
• Experience with Terraform or CloudFormation. 
• Background in healthcare or pharmaceutical software. 
• Familiarity with security standards and compliance (GDPR, HIPAA). 

Responsibilities: 

• Design & Develop: Build robust backend services and RESTful APIs in Golang to power our cloud-based CRM system, ensuring high performance and scalability. 
• Microservices Architecture:Implement and maintain an event-driven microservices architecture, including inter-service communication and data pipelines. 
• Database & Optimization: Work extensively with PostgreSQL(complex queries, indexing, performance tuning) to handle large volumes of data efficiently. 
• DevOps Collaboration:Collaborate with DevOps engineers to deploy and operate services using Docker, Kubernetes, Terraform, and AWS (EC2, S3, RDS, Lambda, etc.), following CI/CD best practices. 
• Code Quality:Ensure high code quality by writing unit/integration tests and participating in code reviews, following best practices for maintainability and security. 
• Team Collaboration:Work closely with front-end developers, QA, and product managers in an Agile environment to deliver features from concept to production, and troubleshoot issues in a timely manner. 

We Offer 

• Competitive Compensation with regular reviews and performance-based bonuses. 
• 100% Remote & Flexible Work schedule. 
• Paid Time Off: 24 working days of paid vacation, plus paid sick leave and public holidays. 
• Great Team & Culture: an international team with open communication, no micromanagement, and a strong focus on innovation and growth. 

For our client, we are looking for Account Success Manager 🚀 

About the role:

The real work starts exactly after the client signs. A high-growth, confidential tech project needs an Account Success Manager to take the reins post-onboarding. The core focus here is transforming new clients into long-term, high-value partners. This role is responsible for maximising client retention and driving additional revenue through upselling and cross-selling initiatives.
 

What to expect:

• Post-onboarding ownership: Leading the client relationship the moment the onboarding phase is successfully completed.
• Retention focus: Driving high retention rates through continuous value delivery, proactive problem-solving, and relationship building.
• Revenue growth: Identifying the right strategic moments for additional selling and cross-selling to expand the account.
• Renewal ownership: Managing the renewal process and proactively mitigating churn risks.
• Account growth strategy: Developing structured account plans to increase revenue within existing clients.
• Account health monitoring: Tracking client engagement and identifying risks or expansion opportunities early.
   

Must-haves:

• Proven experience in account management or customer success within a B2B/tech environment.
• A strong mindset for retention and up-selling/cross-selling.
• Ability to understand client needs before they even articulate them.
• Demonstrated track record of driving retention and expansion revenue.
• Strong commercial mindset with the ability to identify and close growth opportunities within existing accounts.
• Excellent stakeholder management and communication skills.
  
  Waiting for your CV📨😉

Are you a detail-oriented Junior Backend Developer who enjoys building clean, reliable backend systems and continuously improving your technical skills?
We’re looking for someone with strong English communication skills, a growth mindset, and solid foundational backend knowledge who’s comfortable delivering well-structured, maintainable code.
 

What You’ll Do:

• Develop and maintain backend applications using Java and Spring Boot
• Support API development and REST integrations
• Write clean, structured, and maintainable code following OOP and SOLID principles
• Work with SQL databases using native queries and JPA
• Collaborate using Git for version control
• Contribute within Agile environments (Scrum, Kanban, SAFe, etc.)
• Communicate clearly with the team in spoken English on a daily basis
   

Your Skillset

Core:

• Java
• Shell
• Spring, Spring Boot
• Basic SQL skills (Native Queries, JPA)
• Basic VCS understanding & usage (Git)
• Understanding of OOP and SOLID fundamentals
• Basic understanding of REST APIs
• Structures & algorithms — basic understanding
• Knowledge of common design patterns (MVC, Singleton, Factory, Builder, etc.)
• Basic understanding of SDLC (Agile, Scrum, Kanban, SAFe, etc.)
   

Soft Skills:

• Eager to learn
• Able to receive and use feedback
• Curious and eager to grow
• Team-oriented attitude / Team player
• Proactive
• Persistent and thorough
• Attention to detail / Detail-oriented
• Basic problem-solving skills
• Clear communicator
   

Would Be a Plus:

• Knowledge of API building and design patterns
• Database modelling (SQL/NoSQL)
• Unit and integration testing
• Basic CI/CD knowledge
• Strong VCS understanding & usage (Git)
• Basic understanding of cloud platforms (AWS/Azure/GCP)
• Strong understanding of programming conventions
   

Applications submitted through other channels will not be reviewed. In addition, we do not appreciate individual emails or messages sent to personal or alternative email addresses.

PayDo is a leading Electronic Money Institution (EMI) authorised by the FCA in the UK, FINTRAC in Canada and MFSA in Malta, operates in 150 countries and over 25 industries. The company was founded in 2017 with 2 offices in London and Malta. We work with B2B/B2C models. Our platform provides innovative payment solutions, including multicurrency IBAN accounts, merchant services, mass payments, and virtual and plastic cards across the UK, EU, Canada, and globally.  

 

🧩 What you'll Be Doing:

• Analytics & Reporting
• Payment Process Monitoring
• Payment Method Expansion & Optimization
• Payment Integrations & Launch Coordination
• Cross-Functional Collaboration
• Payment Methods & Market Awareness

🧠 What we’re looking for:

• Experience: Minimum 2 years of experience in acquiring. Experience with banking is a plus.
• Payment Knowledge: Understanding of how different payment methods work — card acquiring, APM, and bank transfers.
• Payment Processes: Knowledge of key payment stages — authorization, authentication, settlement, capture, refund, chargeback — and ability to analyze related metrics (conversion rate, acceptance rate, decline rate).
• Analytical Skills: Strong analytical thinking and attention to detail. Confident use of Google Sheets (mandatory) for large data sets, formulas, and pivot tables.
• Problem-Solving: Ability to identify root causes of payment issues, coordinate resolution with internal teams and providers, and prevent similar incidents in the future.
• English: Advanced written English (for provider correspondence and documentation); spoken English for calls is a strong plus.
• Collaboration: Comfortable working with cross-functional teams (IT, Finance, Support, Product). Ability to clearly communicate technical or analytical findings to non-technical colleagues. Experience working and communicating with different types of financial institutions (banks, fintechs, PSPs)
• Industry Awareness: Understanding of key payment types and how they operate — cards, wallets, bank transfers, mobile payments, and other APMs. 
  Basic understanding of major payment standards and regulations (3DS 2.x, PSD2, SCA, Open Banking) is a plus.
• Documentation: Experience maintaining documentation in Confluence.
• BI Tools: Experience or familiarity with Tableau, Power BI, or similar tools for building dashboards and visual analytics is a strong plus.

We work in a result-driven culture. You will fit in if you:

• Own your work with no excuses.
• Take initiative and act before being told.
• Deliver results that make a real impact.
• Solve problems quickly with practical solutions.

What we offer: 

• Annual Learning & Development Budget – invest in your growth with dedicated funds for courses, training, and certifications.
• Regular Performance Reviews Based on KPIs – for your professional growth.
• Transparent career growth –  get your goals and career plan.
• Innovation Financial Rewards – share your ideas through our PayDo Ideas Hub and earn extra bonuses.
• Paid Vacation – with the flexibility to transfer unused days to the next year or receive compensation.
• Paid Sick Leave – available to cover medical needs and emergencies.
• Public Holidays – rest days tailored to your country’s calendar.
• Flexible Payout Options – PE accounts or popular e-wallets.

Become part of a global team redefining FinTech. Your expertise, passion, and ideas will shape the future of payments with PayDo!

We are looking for an executive assistant to support the leadership of a high-performing IT company. If you're comfortable working in a dynamic environment, have excellent organizational and communication skills, and are looking for a long-term, remote B2B collaboration — we’d love to connect.
 

Who are we?

We are Out Of The Box Systems: a Ukrainian team of passionate, battle-tested engineers and creators united by one goal—delivering real results with clarity, precision, and autonomy. We champion a flexible, pragmatic approach over rigid, static processes. While our roots and primary team are in Ukraine, we collaborate with top talent from various labor markets. We specialize in demanding fields like AI Engineering, Computer Graphics, and advanced interactive web development, blending performance, security, and innovation into every project. We are deeply invested in the growth of our team members, believing that a person's ability to learn and their openness to feedback are the true keys to long-term success. We are proud to turn promising interns into strong, long-term specialists. Our team thrives on solving hard problems and doing the heavy lifting so our clients don’t have to.
 

Workload

• 40 hours per week. Remote work. Hourly pay.
   

Responsibilities

• Analyze and organize information for clarity and actionability
• Assist in the coordination of team operations and workflows
• Structure workspace and digital tools to boost team productivity
• Help organize online/offline team events and meetings
• Support daily executive communication, follow-ups, and research
• Handle internal documentation, task systems, and call logistics
• Respond to or initiate calls, when needed
• Support task execution based on scripts or dynamic instructions
   

🛈 Note: You won’t be responsible for every item above — exact responsibilities will be tailored to your strengths and experience.
 

Required Skills

• Ability to structure information and streamline workflows
• Strong multitasking and prioritization skills
• High emotional intelligence and communicative clarity
• Critical thinking and reliability
• Strong desire to learn and grow intellectually
• Tech-savviness and readiness to master new tools
• Intermediate+ level of English (written and spoken)
• Experience with: Notion, Google Docs, Sheets, Calendar, Telegram, and other digital tools
• Ability to “read between the lines” and act proactively
• Long-term commitment and alignment with our values
   

Preferred Qualifications

• Previous experience as executive assistant, administrator, or in customer support
• Experience working in tech or fast-paced remote teams
   

What you get

• Fully remote collaboration with flexible hours
• A demanding yet supportive environment of A-players
• Direct feedback and help with planning your growth
• Freedom from local market limitations — work in the global economy
• Regular compensation reviews
• Ongoing improvement of English skills
• Corporate learning sessions and access to internal training materials
• Long-term collaboration based on a 2-year B2B contract, reflecting our mutual investment in growth and success

Our client is looking for a Level 1 (L1) Help Desk Support Specialist to join their team on a part-time basis (20 hours per week, Monday–Friday, 4 hours per day).

L1 Support is the first line of assistance for end users. This role focuses on handling incoming requests, resolving common issues, and ensuring smooth communication and proper escalation when needed.

This is a great opportunity for students or junior specialists who want to combine part-time work with their studies while gaining hands-on experience in IT support within a structured environment.

💼 What you’ll do:

- Receive and log incoming support requests via email, portal, or chat

- Ask clarifying questions and collect relevant details (screenshots, logs, reproduction steps)

- Triage and categorize issues, assign priority/severity, and identify known issues

- Resolve common user problems following documented procedures, including:

▫️Password, access, and permission issues

▫️“How-to” and usage-related questions

▫️Basic troubleshooting (restart, cache clearing, checking settings, reproducing issues)

▫️Simple configuration or user administration tasks (if applicable)

- Provide status updates to users and close tickets upon confirmation of resolution

- Escalate unresolved or complex issues to L2/L3 support with clear documentation (impact, steps to reproduce, evidence, and context)

This position does not involve:

- Code changes or feature development

- Deep root cause analysis or advanced technical debugging

- Infrastructure changes or deployments (unless specifically agreed)

Who we’re looking for:

- Strong communication and documentation skills

- Organized, detail-oriented, and customer-focused

- Ability to work independently within defined working hours

- English level B1 or higher (mandatory): willingness to participate in an interview in English with the client

This is a great opportunity for someone looking for a structured, part-time support role focused on user assistance and issue coordination

Trainee Siebel Developer (Training & Internship Program)

We are looking for candidates to join our Training and Internship Program for the role of Siebel Developer.

This is a great opportunity for motivated specialists who are ready to start a career in CRM system development and support.

Requirements:

• Knowledge of SQL
• Basic understanding of programming
• Basic knowledge of databases
• Experience with any programming language (JavaScript will be a plus)
• English level: at least Intermediate
• Strong motivation to learn and grow in IT

What we offer:

• 2 months of intensive professional training
• 2 months of internship with real project tasks
• Mentorship and practical experience in a professional environment
• Opportunity for full-time employment after successful completion of the program

If you are eager to learn, develop your skills, and start your career in IT, we are looking forward to receiving your CV!