Jobs at Djinni

The project develops disruptive robotic solutions for warehouse automation and supply chain transformation, drives results and focuses on customer satisfaction. Our modular and scalable solutions utilize existing space and high-speed robotics combined with proprietary software and technology. Since forming in 2007, it has grown to over 700 employees in North America and supports an impressive, high-profile customer base. We seek candidates who are passionate about our solution and approach problem solving with a creative mind and a commitment to excellence. If you seek a challenge and want to impact the way the world distributes product from manufacturers to store shelves, we invite you to join our team.

Requirements:

• Experience with PLC programming e.g. Rockwell, Siemens, Schneider etc.

• Experience with the IEC 61131-3 programming languages, especially ladder logic, sequential function chart and structured text.

• Demonstrated problem solving and troubleshooting skills, ideally in a service / support engineering context.

• Upper-intermediate English level

Desired

• Experience with user interfaces e.g. FactoryTalk View, WinCC.

• Experience with industrial robot programming e.g. ABB, Fanuc.

Responsibilities:

1. Provide remote technical support to site operators during downtime events, assisting them in returning the equipment to an operational state.

2. Investigate in-service technical problems, assembling information and performing root cause analysis.

3. Develop and validate solutions to issues discovered with existing equipment in-service, which can include PLC logic, industrial robot logic and user interfaces.

4. Develop troubleshooting guides and train equipment operators in their use.

5. Develop and maintain a database of troubleshooting guides.

6. Work schedule is shift based

Headway Inc is a global tech company, revolutionizing lifelong learning by creating digital products for over 150 million users worldwide. Our mission is to help people grow. We’re proud to be ranked 4th among the World’s Top EdTech Сompanies by TIME magazine. We believe lifelong learning should be accessible, personalized, and impactful to each individual. That’s how we change the world and why we bring together exceptional minds.

The core of our achievements is our team. We believe in people and shared values SELECT. That’s why, together with Pavlo Orlenko, Head of Product Marketing at Headway by Headway Inc, we’re looking for a Product Marketing Manager to drive CR, LTV, ROI, and new revenue growth by owning a web-based thematic direction end to end.

The product and team you will be working with:

Headway is our flagship app, offering summaries of nonfiction bestsellers, daily insights, and gamified challenges. Headway is the world’s most downloaded book summary app and has been featured as App of the Day in over 30 countries, including the US, the UK, and Canada.

You’ll join a cross-functional Product Marketing team at the intersection of marketing, product, and analytics, focused on sustainable growth through a structured A/B testing approach. Within this setup, we’re actively developing web-based thematic directions — and you’ll own one of them end to end.

The challenge you’ll take on:

As part of a tight creative trio — User Acquisition, Creative Marketing, and Product Marketing — your challenge is to unlock and scale a thematic direction end to end. From ad messaging and web funnel experience to conversion and monetization, you’ll own a coherent user narrative, understand cause-and-effect across the funnel, and apply best market practices to drive CR, LTV, ROI, and sustainable new revenue growth within a large thematic unit.

This job is perfect for you if you:

• Want real ownership and focus — owning one web-based thematic direction end to end and directly impacting business growth.
• Enjoy working in a fast, execution-driven environment, where ideas quickly turn into experiments and measurable results.
• Want to work in a cross-functional setup, closely collaborating with User Acquisition and Creative Marketing Specialists.
• Value strong team support, working with a product designer, frontend engineer, analyst, and market intelligence specialists dedicated to growth and data.
• Think in experiments and systems, using structured A/B testing to understand cause-and-effect and scale what works.

• Want to grow within a product ecosystem, where collaboration with experienced PMs and marketers accelerates learning and impact.

   

What will you do:

• Own one theme: understand user needs, pains, and motivations, and shape a clear value proposition for each segment.
• Design and optimize the full user journey together with User Acquisition and Creative: creatives, web funnels, quizzes, landings, paywalls, and upsells.
• Run reverse funnel engineering: identify gaps between the promise in ads and the actual product experience, and close them through A/B testing and new solutions.
• Build a shared hypothesis backlog with the team, prioritize it, launch experiments, and analyze results together with analytics.

• Work with key metrics: CR across all funnel steps, ARPU, LTV/CAC, as well as overall marketing spend and new revenue volume.

   

What do you need to join us:

• 2–3+ years of experience in Product Marketing, Growth, User Acquisition, or Creative Marketing — with hands-on experience working with web.
• Confidence in execution under uncertainty: no fear of acting without full clarity, combined with the ability to build confidence through data, prioritization, and hypothesis validation.
• Experience in day-to-day collaboration within a “creative trio” (Product Marketing, User Acquisition, Creative Marketing) is a strong plus.
• Hands-on experience working closely with UX specialists, analysts, and engineers on a daily basis.
• Strong understanding of how analytics, marketing, and product come together to drive growth and business results.

• Alignment with the values of our team (SELECT).

   

What do we offer:

• Work within an ambitious team on a socially impactful education product.
• An office with a reliable shelter, generators, satellite internet, and other amenities.
• Access to our corporate knowledge base and professional communities.
• Personal development plan.
• Compensation for English language learning, external training, and courses.
• Medical insurance and full sick leave compensation.
• Company doctor and massage in the office.
• Sports activities: running, yoga, boxing, and more.
• Corporate holidays: we go on a week-paid holiday to rest and recharge twice a year.

• Supporting initiatives that help Ukraine. Find out more about our projects here.

   

Working schedule

This is a full-time position with a hybrid remote option. It means that you can decide for yourself: whether you want to work from the office, remotely, or combine these options.

Are you interested?

Send your CV!

Role description
The OVO Group’s mission is to drive progress towards net zero carbon living. We’re a collection of companies with a single vision: to power human progress with clean affordable energy for everyone. At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Being an Engineer here at OVO means being at the forefront of building innovative solutions that drive the sustainable energy revolution. As a part of our talented team, you'll collaborate on cutting-edge initiatives, tackle complex challenges, and make a meaningful impact in creating a greener future. Join us and unleash your expertise to transform the energy industry and pave the way for a sustainable tomorrow.

Responsibilities
Development of new features and improvements
Adopting and contributing to CI/CD pipeline and ways of working
Delivering product value iteratively
Ensuring best practices around observability and security
Working closely with other developers to ensure knowledge sharing
Designing and developing new platform functionality, from inception to deployment
Building on top of and integrating the existing estate
Helping to refine and deliver work items across our Agile delivery process
Contributing to efficiencies and improvements in Ways of Working
Designing, building, and maintaining efficient, reusable, and reliable code.
Sharing new ideas, techniques and methodologies.

Requirements
5+ years of software development experience.

Strong .NET skills and experience building web solutions.

Experience with React, 

Experience with clouds (AWS is preferred), Kubernetes, and Docker.

Understanding of ArgoCD or GitOps is a plus.

Understanding of BDD is also a plus.
Microservices /Serverless
Infrastructure as code
Event-driven architectures, RESTful interfaces and SQL databases
Experience using TDD principles would be an advantage
Experience in Data modelling/Database engineering would be a plus
Upper-intermediate English
Experience working in an Agile development process
Critical thinking and problem-solving skills

LITSLINK is looking for a motivated Sales Trainee / Junior Sales Manager who wants to start a career in IT services sales and learn how to acquire clients via different outbound channels and platforms. This role is ideal for candidates with strong communication skills, interest in IT, and a results-driven mindset. You will go through structured onboarding and hands-on training with real projects and mentorship from experienced sales managers.

Requirements

• Strong interest in IT services and software development
• English level: Intermediate+ (written & spoken)
• Good written communication skills
• Willingness to learn sales processes and work with KPIs
• Proactive, responsible, and result-oriented mindset
• Basic understanding of B2B communication or client interaction
• Readiness to work with cold outreach on platforms (e.g. Upwork, LinkedIn or similar)

Nice to have

• Any experience with freelance platforms (Upwork or similar)
• Previous experience in sales, lead generation, customer support, or recruitment
• Basic understanding of web/mobile development and tech stacks
• Familiarity with SDLC
• Experience with CRM tools (HubSpot, Pipedrive, etc.)

Responsibilities

• Learn how to sell IT services (software development, dedicated teams, UX/UI) via outbound channels and platforms
• Search for relevant projects and assist with proposal writing
• Communicate with leads and support pre-sales activities
• Qualify incoming requests and help clarify client requirements
• Support estimation and deal-closing process together with mentors
• Maintain CRM and sales reports
• Follow internal sales processes, templates, and guidelines
• Gradually start bringing first clients to the company

We offer

• Structured onboarding and mentorship with growth to Middle Sales Manager
• Commission-based income model with strong earning upside for top performers
• Flexible, remote-first work format
• High level of flexibility (non-exclusive cooperation model, subject to KPIs)
• Opportunities for international collaboration and future business trips
• Legal and organizational support for international cooperation
• Professional growth in IT outsourcing / outstaffing environment
• Supportive sales and delivery teams

Hiring process

• Screening call with a recruiter
• Interview with Head of Sales / Business Development
• Training program onboarding and cooperation offer

Important:
● Ability to search clients on Upwork, Linkedin, Facebook;
● Skill of finding the right words during negotiations;
● Desire to grow in IT field and achive new goals.

Requirements:
● Experience in lead generation or sales for at least 1 year;
● Proactivity and focus on achieving results and KPIs;
● Desire to develop and grow as a professional;
● Excellent communication and negotiation skills;
● High level of organizational skills and the ability to work in a fast-paced environment.

Responsibilities:
● Active search and attraction of new customers in the B2B segment;
● Building chains of contacts: creating scripts and message templates, sending them and responding to the first contacts with leads via LinkedIn, Facebook, E-mail and other channels;
● Conducting negotiations with potential customers and organizing meetings for Sales managers;
● Entering and updating data in the CRM system for efficient customer and contact record keeping;
● Enriching the base of potential customers using tools such as Snov.io, Sales Navigator and others.

Working conditions:
● The number of messages/letters sent;
● Number of scheduled meetings/calls with Sales managers.

Working conditions:
● Competitive salary;
● Transparent model of professional and career growth;
● 5/2 working week with a flexible schedule;
● Ability to work in the office or remotely;
 

Now our team has a position for Junior Lead Generation Manager.

You’re good with:
• at least Intermediate English, speaking and writing skills;
• client-oriented approach;
• understanding of IT sphere (Software Development process, modern technologies...);
• basic knowledge of sales techniques (B2B market).

It will be a plus:
• previous lead generation experience;
• previous experience as sales manager.
• previous experience as customer support.

Your responsibilities will be:
• Search for new customers;
• Identify prospective clients needs and communicate with the customer via email and Linkedin;
• Manage a part of sales cycle;
• Prepare proposals for the potential customers;
• Work closely with the presales team.

What the company offers:
• Constant and interesting work with foreign clients;
• Flexible working hours;
• Annual paid 10 days vacation and paid 5 sick days.

• Cash bonuses after clients onboarding

About the project:

We are finalizing a Telehealth platform designed to bridge the gap between doctors and patients. Our goal is to provide a seamless, secure, and accessible medical experience. We are currently in the critical phase of preparing our web and mobile applications (iOS & Android) for the official live release.

We are looking for a skilled Full stack web developer with strong Kotlin expertise to help us polish the functionality, ensure stability, and successfully launch the product.

A new team member will be in charge of:

• Finalize and prepare the platform for a stable and secure production launch.
• Develop and maintain backend services using Kotlin and Spring Boot.
• Optimize database design, queries, and system performance.
• Translate business requirements into scalable, maintainable technical solutions.
• Ensure code quality and stability through testing and debugging.
• Collaborate with mobile, QA, and product teams to support release readiness.
• Support deployment and performance optimization in Azure (if applicable).
• Contribute to frontend improvements using JavaScript / daisyUI when needed.
•  

Does this relate to you?

• 3 years of experience with Kotlin, including coroutines, null safety, and idiomatic syntax.
• 2 years of experience building scalable backends with Spring Boot, including Security and Data JPA.
• 2 years of experience with JavaScript.
• Strong ability to design database schemas and write optimized queries.
• Strong ability to translate complex business requirements into maintainable technical solutions.
• Strong skill in identifying and fixing bottlenecks in memory and database performance.
• Commitment to high code quality through unit and integration testing.
• 3 years of experience with Azure would be a plus.
• Experience using the daisyUI would be a plus.
• English is Uppere-intermediate.

About us
We are building a high-load decentralized platform at the intersection of blockchain and fintech: on-chain data indexing, trading automation, and integrations with DeFi and Web3.

Responsibilities

• Design and develop backend architecture: APIs, queues, indexers, bots/workers for on-chain event processing.
• Develop event-driven architecture with idempotency, exactly-once delivery (transactions + deduplication), outbox/inbox, retries, and DLQ.
• Integrate with Web3/EVM/Solana: read and process events, interact with smart contracts, manage nonces, handle reorg/finality, and multi-chain transactions.
• Work with Subgraph (The Graph): design schemas, implement TypeScript mappings, and optimize blockchain data indexing.
• Develop DeFi integrations: Uniswap v2/v3, AMM pools, pricing, liquidity, routing, slippage/MEV resistance.
• Optimize performance: profile hot paths, migrate critical components to Rust, ensure async/tokio efficiency, manage backpressure.
• Ensure observability and reliability: metrics/traces/logs (Prometheus, Grafana, OpenTelemetry), SLO/SLI tracking, degradation and fallback mechanisms.

• Provide leadership: define technical vision, mentor developers, conduct code reviews, prioritize backlog, and introduce best engineering practices.

   

Requirements

• 5+ years of commercial backend development experience.
• 3+ years in blockchain/DeFi (EVM, Solana, on-chain data, smart contracts, integrations).
• 2+ years in a Tech Lead or Team Lead role.
• Strong Rust experience: async/tokio, network programming, performance profiling.
• Proficiency with queues/events: RabbitMQ/AMQP, delivery guarantees, retries, DLQ, message contracts.
• Experience with Blockchain/DeFi: ABI, events, integration with Solidity and Solana programs, multi-chain interactions.

• Knowledge of Subgraph (The Graph): schema design, mappings, indexing optimization.

   

Nice to have

• Production experience with Rust (tokio, async, tracing), low-level performance profiling.
• Knowledge of Go (CLI/tools), ETL pipelines for on-chain data, DWH (ClickHouse/BigQuery).
• Experience with Layer 2 (Optimism, Arbitrum), cross-chain bridges/protocols.
• Experience with MEV, mempool monitoring, gas optimization.
• Familiarity with Web3 tools: Foundry, Hardhat, Ethers.js, web3.js, Anchor (Solana).

Requirements:

• Bachelor’s or Master’s degree (Mathematics, Statistics, IT, Analytics)
• 2–3 years of experience as a Risk/Fraud/Data Analyst in anti-fraud products for iGaming or E-commerce (such as Seon, LexisNexis, Covery, Kount, Riskified, Forter, Feedzai, etc.) or experience working with these systems*
• Experience in rule engine configuration — creating, testing, and optimizing rules based on transactional and behavioral data
• Understanding of scoring principles: knowledge of risk assessment models and fraud probability evaluation methods
• Ability to work with large datasets and identify fraud patterns
• Experience in building and visualizing reports
• Strong analytical thinking and attention to detail

• English level: Upper-Intermediate or higher

   

Will be a plus:

• Experience building an anti-fraud system from scratch or optimizing an existing one
• Experience in the crypto sector
• Knowledge of basic KYC principles
   

Key Responsibilities:

• Develop and maintain scoring models for customer/transaction risk assessment
• Configure, test, and optimize risk rules
• Monitor scoring accuracy and rule efficiency metrics
• Create and maintain reporting dashboards and analytics
• Analyze fraud incidents and develop fraud prevention strategies
• Collaborate with cross-functional teams

We’re looking for a QA Engineer who will own product quality and ensure that Petcube devices work reliably in real-life conditions. This is a hands-on role with a strong focus on manual QA, product behavior, hardware interaction, and connectivity. 

At Petcube, we build technology that helps people care for their pets, and our products live in real homes with real pets, making quality a shared responsibility.

What you’ll do

• Take ownership of product quality and actively drive improvements
• Perform manual testing of hardware devices, their logic, related mobile and backend functionality
  Test real-life scenarios: device setup, connectivity, stability, edge cases
• Validate product behavior across supported regions and networks
• Collaborate closely with developers and product managers to clarify requirements and expected behavior
• Document findings clearly and help the team understand quality risks and trade-offs
• Plan and manage your own testing tasks independently

What we’re looking for

• 3+ years of experience as a QA Engineer (Mid+ level)
• Strong manual QA background (this is a must)
• Product mindset: you care about how things should work, not just test cases
• Ability to work autonomously: plan your work, manage priorities, follow through
• Experience testing complex systems (devices + backend +mobile is a big plus)
• Clear communication and structured thinking

Nice to have

• Experience with hardware testing or IoT products
• Previous experience in a product company
• Understanding of connectivity-related issues (LTE, device pairing, unstable networks)
• Experience with test automation (nice to have, not required)

Location & connectivity

Due to connectivity restrictions, we can consider candidates only from the EU (Poland, Romania, Czech Republic, Germany, Slovenia, Estonia, Latvia, Greece, Hungary), the US, or Canada.

Why Join Us

• Fast-growing, product-driven tech company
• Global remote team with a strong performance culture
• Make a real impact on pet parents and their companions

Benefits

• Great compensation package with company-wide benefits
• Silicon Valley-rooted startup environment with a sharp focus on the US market
• Rapid professional development in a healthy corporate culture
• Remote work
• Health benefits

🐾 Let’s do this

If you believe quality is about care, not just checklists — and you’d love to help people take better care of their pets through technology — we’d be happy to get to know you.

Astecture Group brings together several tech companies — including Acropolium — united by a shared vision of innovation, operational excellence, and a partnership-first mindset.

We’re looking for a Marketing Coordinator who will act as the communication and process bridge between internal teams, external marketing contractors, and our marketing agency.

This is a hands-on, coordination-focused role for someone who enjoys structuring complex setups, aligning multiple stakeholders, and improving marketing operations with modern tools — including AI.

What You’ll Do

 Coordination Between Stakeholders (Group → Agency → Contractors)

• Act as the primary Marketing Coordinator across Astecture Group
• Ensure clear and consistent communication between internal teams, the marketing agency, and freelancers
• Monitor task execution in line with agreements, priorities, and deadlines
• Provide contractors and agency partners with timely input, context, and clear requirements
• Proactively identify risks, delays, or issues and escalate them to leadership when needed

Marketing Operations & Process Building

• Set up and maintain effective communication and reporting flows between stakeholders
• Support the implementation of new marketing tools, including AI-powered solutions
• Build and maintain documentation, guidelines, and internal marketing workflows
• Help bring structure and transparency to ongoing marketing activities across the Group
  
   

Market Research & Trend Monitoring

• Track new marketing tools, SMM formats, and AI-driven solutions
• Monitor competitors and relevant industry trends
• Proactively suggest improvements and innovative approaches for Group brands
  
   

Ideal Candidate Profile

• 2+ years of experience in marketing coordination, digital project management, or related roles
• Strong communication and organizational skills; comfortable working in structured, coordination-heavy environments
• Solid understanding of digital marketing fundamentals and modern marketing workflows
• Curiosity and openness to new technologies and AI tools
• Ability to mediate between multiple stakeholders with clarity, ownership, and diplomacy
  
   

Nice to Have

• Experience collaborating with marketing agencies or freelancers
• SMM knowledge (LinkedIn / Facebook content processes & best practices)
• Interest in employer branding or talent marketing
• Hands-on familiarity with AI tools
• Experience in B2B, tech, or SaaS environments
  
   

Hiring Process

1️⃣ Meeting with HRD & Recruiter — role overview, experience, expectations, cooperation format
2️⃣ Meeting with the Founder — alignment on vision, priorities, and work style
3️⃣ Offer — welcome to the team 

💬 Sound like your kind of challenge?
 If you’re excited about coordinating marketing across a dynamic group of tech companies — where process meets creativity — we’d love to talk.

DARE TO CONNECT with us.

We’re partnering with a US-based client, a market leader in eSignature and digital agreement solutions used by millions worldwide.

Our Client is looking for a self-motivated software engineer to join us developing storage infrastructure to organize and facilitate our business growth. Our team is the center of how customers and services store their critical data and trust its security, performance, availability, compliance and durability, which enables customer derive intelligence and analytics through AI & BI.

Responsibility:

● Design, develop, and maintain high-performance backend systems and APIs using C# and .NET technologies, hosted in azure and various compliance level data-centers
● Leverage Azure services like Azure App Services, Azure Kubernetes Service (AKS), Azure Blob Storage, and SQL/No-SQL Databases to build scalable, secure, and reliable cloud-native solutions
● Build and maintain microservices-based architectures using C#, ASP.NET, and others
● Design and implement RESTful or gRPC APIs, ensure seamless integration with other systems and products
● Optimize architecture and solution for scalability and availability with cost and maintenance in mind
● Identify and address performance bottlenecks and scalability challenges proactively
● Align across teams for designs, communicate and resolve roadblocks
● Guide and mentor other engineers through design and code reviews

Requirements: 
● 4+ years of software engineering experience in high scale distributed systems
● 4+ years of experience building resilient and highly available web services
● Experience understanding architectural standards and decisions
● Experience in full stack development

● Shifted working hours with at least 4 hours of daily overlap with the PST time zone (Pacific Standard Time).
● B.S., M.S., or PhD in Computer Science or equivalent experience

BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. ‍Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don’t follow formats. We shape them. We build what works, launch it fast, and make sure it hits.

We're looking for an experienced Senior HTML/Markup Developer to join our development team in Valencia, Spain!

✅ Responsibilities:
✔️ Develop efficient, fast, and adaptive layouts of interfaces;
✔️ Collaborate with developers and web designers to improve the product;
✔️ Introduce ideas, solutions, and optimize existing applications.

✅ Requirements:
✔️ 5+ years of professional experience as an HTML coder;
✔️ Excellent knowledge of HTML and CSS;
✔️ Good understanding of UI/UX design and cross-browser layout;
✔️ Strong knowledge of CSS/JS animation;
✔️ Experience working with CSS Pre-Processors: Sass/Less;
✔️ Understanding of web application performance optimization;
✔️ Experience with Figma / Sketch / Photoshop;
✔️ Advanced level of English.

✅ Nice to Have:
✔️ Understanding of front-end build tools (Gulp, Webpack, etc.);
✔️ Knowledge of HTML email templates;
✔️ Experience working with CSS frameworks;
✔️ Experience working with template engines (Pug, Handlebars, etc.);
✔️ Experience with Canvas API / WebGL / ThreeJS / GSAP.

✅ We offer excellent benefits, including but not limited to:
🧑🏻‍💻 Learning and development opportunities and interesting, challenging tasks;
📝 Official employment following Spain/EU laws, including registration of family members;
✈️ Relocation package (flight tickets + 2-week hotel stay);
📚 Language development support and partial compensation for classes;
🎁 Birthday celebration gift;
🏝 23 working days of Annual Vacation for proper rest.

Join BrainRocket and rock with us! 🚀

Headway Inc is a global tech company, revolutionizing lifelong learning by creating digital products for over 150 million users worldwide. Our mission is to help people grow. We’re proud to be ranked 4th among the World’s Top EdTech Сompanies by TIME magazine. We believe lifelong learning should be accessible, personalized, and impactful to each individual. That’s how we change the world and why we bring together exceptional minds.

Together with Viktoriia Shyvala, Marketing Designer (CRM) at Headway Inc, we’re looking for a Freelance Graphic Designer to work on email and in-app design.

Why it’s exciting to work with us:

• We’re a data-driven company, so you’ll clearly see the impact of your design decisions through real performance metrics.
• We offer flexible workload and working hours — you can plan your time and projects the way it suits you best.
• We ensure a stable and predictable flow of tasks, so you can focus on creativity without chasing clients.

What will you do:

• Design emails and in-app visuals in Figma for Headway, Nibble, and Skillsta.
• Create and adapt reusable templates/components to keep layouts consistent across brands and formats.

What do you need to join us:

• 2+ years of experience in email or web design.
• Proficiency with Figma (strong Auto Layout skills).
• Strong command of composition, color theory, and typography.
• Understanding of email design basics and how designs are implemented in email builders (layout limitations, attention hierarchy).
• Strong visual taste and creativity.
• English at B1+ level.
• Strong time-management skills and ability to meet deadlines.

Are you interested? Send your CV and Portfolio!

About us:

PRNEWS.IO is a global content marketing platform that connects brands with media outlets around the world. Headquartered in Northern Europe, we empower international brands to gain media exposure while helping news publishers monetize their content. Our clients are located all over the world, including Europe, the US, and Asia, with a growing strategic focus on expanding our presence and market share in the United States.

At PRNEWS.IO, you'll join a dynamic, international team that thrives in a fast-paced environment and shares a passion for global communication. We operate based on four core values:  ambition, innovation, credibility, and cooperation. And we believe in aligning our work with purpose. These values define who we are and who we strive to become.
 

About the role:

The Customer Support Specialist plays a central role in ensuring operational excellence in Sales, and delivering a high-quality client experience. Acting as a bridge between Customer Success, SDRs, Sales Executives, and other cross-functional teams, you will be responsible for resolving client inquiries, supporting seamless campaign execution, and maintaining the highest standards of service across all touchpoints.

In this role, you will work closely with Sales and Customer Success to ensure that every client receives timely, accurate, and proactive support. You will help clients navigate the platform, troubleshoot issues, optimize processes, and contribute to stronger retention and revenue outcomes.

This position offers full remote flexibility and the opportunity to grow within a fast-scaling, forward-thinking global organization.

Key requirements:

• 1-2 years of Customer Support experience (in online advertising or digital services)
• Experience in international Sales is a plus!
• Strong communication skills to work comfortably with chats, calls and personalized email correspondence
• Proficiency in business English at a high level, both spoken and written - and knowledge of other languages is welcomed
• Positive attitude and flexibility to change (driven by our growth in different geographic markets)

• Sincere curiosity to learn new trends

   

Main responsibilities:

• Support clients in achieving the best possible results using the platform.
• Advise clients on new products, services, promotions, and special offers to maximize their success.
• Build and nurture long-term, mutually beneficial relationships with clients.
• Alongside Sales Retention Team, conduct regular health checks on your client portfolio, identifying potential challenges and proactively addressing any issues.
• Meet or exceed sales targets and key performance indicators (KPIs).
• Maintain accurate and up-to-date client records in the CRM, ensuring all communications are properly logged.
• Collaborate closely with Sales and Marketing team members to enhance results and share best practices.
• Proven sales expertise and a strong understanding of customer needs; proactive mindset with a willingness to contribute ideas, improve processes, and drive innovation.
   

We offer:

• Competitive compensation package with performance-based bonuses
• A vibrant team of professionals with diverse expertise and backgrounds
• Unique career development opportunities and room for professional growth
• Paid annual leave and a supportive work environment