Full Remote·Countries of Europe or Ukraine·2.5 years of experience·English - B2·Fintech

We’re looking for a proactive Outreach VM to support our sales team by building and managing outbound pipeline.

This role is ideal for someone who understands outreach mechanics, is comfortable with volume, and wants to grow into a sales-focused role.

What You’ll Do

• Run high-volume outbound outreach (LinkedIn, email, etc.)
• Identify and research potential leads (founders, decision-makers, heads of departments)
• Personalize outreach messages based on ICP and context
• Manage follow-ups and keep pipeline active
• Manage and update CRM records, spreadsheets, and follow-up queues
• Track outreach performance (reply rates, conversions)

• Support the team with lead research and data enrichment

   

You’re a Great Fit If

• You have experience in outreach / lead generation / SDR support
• You’re comfortable working with outreach targets and volume
• You know how to research and personalise messages
• You can balance speed and quality in execution
• You’re structured, organised, and consistent in daily work

• You work independently and proactively improve workflows

   

Required Skills

• Strong written English (Upper-Intermediate+)
• Experience with outbound outreach or lead generation
• Ability to manage pipelines, follow-ups, and structured workflows
• Confidence working with Google Sheets / CRM systems

• Attention to detail and consistency

   

Nice-to-Have

• Experience with cold email tools (Apollo, Lemlist, Instantly, etc.)
• Familiarity with LinkedIn Sales Navigator
• Basic understanding of B2B sales funnels
• Experience with automation tools (Zapier, Make)
• Experience using AI tools (ChatGPT, etc.) for outreach

• Experience working with US / EU markets

   

With Us You’ll Have

• Fully remote and flexible working schedule
• Performance-driven compensation (hourly or mission-based)
• Fast-moving, no-micromanagement startup environment

B2B Marketer / B2B Growth Marketer (Middle Plus / Senior, Growth / GTM)

GeoBuyer — інноваційна онлайн-платформа, яка допомагає споживачам знаходити найкращі пропозиції, знижки та локальні товари, а бізнесу — ефективніше працювати з попитом, просуванням і продажами.

Ми розвиваємо GeoBuyer як маркетплейс та екосистему B2B-інструментів для малого бізнесу, e-commerce та offline retail. Зараз ми шукаємо B2B Marketer’а рівня Middle Plus / Senior, який допоможе нам знайти, перевірити та масштабувати ефективну модель залучення бізнес-аудиторії. Це критично важлива стратегічна позиція з прямим впливом на бізнес-модель компанії.

Нам потрібна hands-on людина (doer, а не просто менеджер) із сильним стратегічним баченням, готова самостійно розбиратися в аудиторії, тестувати канали, будувати воронки, шукати нові ICP, перевіряти гіпотези монетизації та доводити маркетинг до реального бізнес-результату. Фокус — на стратегічному пошуку та GTM, а не лише на оптимізації існуючих воронок.

Ваша місія на ролі

Ваша головна задача — знайти та побудувати ефективну B2B-маркетингову модель (пошуку \ залучення \ утримання \ розширення) для GeoBuyer.

На першому етапі фокус буде на залученні малого бізнесу, e-commerce та offline retail підприємців до використання наших інструментів і платформи. У нас вже є перші підтверджені гіпотези та AI-driven B2B-інструмент для створення спец.пропозицій. Далі нам потрібно зрозуміти, які аудиторії, канали, офери та моделі монетизації можуть масштабуватися.

Що ви будете робити

• Будувати B2B-маркетинг для GeoBuyer з фокусом на малий бізнес, e-commerce та offline retail.

• Досліджувати потенційні B2B-аудиторії та формувати нові ICP (Ideal Customer Profiles).

• Шукати нові ніші, сегменти та use cases для існуючого продукту або нові суміжні продукти для існуючих ICP.

• Перевіряти гіпотези залучення, активації, монетизації та retention.

• Будувати acquisition funnel для B2B-користувачів.

• Працювати з SaaS / small business tools / marketplace-моделями.

• Формувати офери для різних сегментів бізнес-аудиторії.

• Тестувати канали залучення: PPC, SMM, digital, partnerships, communities, outbound, локальні канали та інші потенційні джерела (SEO та ASO закриваються окремо).

• Самостійно налаштовувати та руками перевіряти працюючі механізми та канали, навіть якщо реалізація на перших етапах буде не ідеальною.

• Аналізувати ефективність каналів і приймати рішення на основі даних.

• Шукати способи, як через невеликі корисні інструменти залучати бізнес на платформу.

• Співпрацювати з product/tech-командою щодо нових B2B-можливостей.

• Допомагати формувати системний підхід до монетизації B2B-напрямку.

Що для нас важливо

• Рівень Middle Plus / Senior у B2B-маркетингу для SMB.

• Досвід GTM (go-to-market): саме на стадії пошуку та виводу продукту на ринок, а не лише оптимізації існуючих воронок.

• Розуміння SaaS / B2B tools / marketplace / small business products.

• Досвід побудови воронок залучення для B2B-аудиторії.

• Вміння працювати з ранніми продуктами, де ще немає готової масштабованої моделі.

• Досвід пошуку ICP, сегментації аудиторії та формування оферів.

• Практичний hands-on досвід тестування каналів залучення — глибоке розуміння механізмів та вміння самостійно виконувати задачі по всьому маркетинговому стеку (PPC, SMM тощо; окрім SEO та ASO).

• Розуміння acquisition, activation, conversion, retention.

• Вміння працювати hands-on: самостійно запускати, тестувати, аналізувати, покращувати.

• Здатність мислити не тільки каналами, а бізнес-моделлю.

• Вміння працювати в умовах невизначеності та швидко перевіряти гіпотези.

• Самостійність, системність та проактивність: здатність ініціювати дії та доводити їх до результату автономно.

• Інтерес до продуктів, marketplace-моделей, малого бізнесу та digital-інструментів.

Буде плюсом

• Досвід із marketplace-продуктами.

• Досвід із e-commerce або retail-аудиторією.

• Досвід запуску продукту або напрямку з нуля.

• Досвід у Product Marketing / Growth Marketing.

• Досвід із SaaS-продуктами для SMB.

• Розуміння sales-led, product-led або self-serve B2B-воронок.

• Досвід із outbound, partnerships, communities, локальними каналами або нетиповими каналами залучення.

• Досвід перевірки monetization hypotheses.

Ми пропонуємо

• Можливість будувати B2B-маркетинг майже з нуля.

• Високий рівень автономії та впливу на продуктову і бізнес-модель.

• Роботу з міжнародним digital-продуктом.

• Можливість працювати не тільки з каналами, а з пошуком реальної моделі монетизації.

• Пряму взаємодію з CEO, product- і tech-командою.

• Простір для тестування, гіпотез і реального впливу на розвиток GeoBuyer.

About the Role: We are looking for a motivated and detail-oriented Link Builder to join our growing team. The ideal candidate will have a solid understanding of SEO fundamentals, link building strategies, and the ability to generate and refine content using AI tools to support our organic growth efforts.

Key Responsibilities:

• Prospect and identify relevant link building opportunities across various niches

• Conduct outreach to website owners, bloggers, and editors via email

• Build and maintain relationships with webmasters and publishers

• Analyse competitor backlink profiles to identify new opportunities

• Understand and apply anchor text strategy in line with SEO guidelines

• Use AI tools to generate, edit, and refine content required for link placements including guest posts, resource articles, and outreach copy

• Brief and coordinate with the content team when human written content is required

• Track and report link building progress using tools such as Ahrefs, SEMrush, or Moz

• Manage and update outreach pipelines and link tracking spreadsheets

• Identify and flag toxic or low quality links for disavow consideration

Requirements:

• Basic understanding of SEO principles including on-page, off-page, and technical SEO concepts

• Understanding of anchor text types — branded, exact match, partial match, naked URL, generic — and when to use each

• Familiarity with link quality assessment — Domain Authority, Domain Rating, relevance, traffic, spam score

• Hands on experience using AI writing tools such as ChatGPT, Claude, or similar for content generation and editing

• Ability to review, fact check, and refine AI generated content to ensure quality and relevance

• Experience with or willingness to learn outreach tools such as Hunter.io, Pitchbox, or Mailshake

• Familiarity with Google Search Console and basic analytics

• Understanding of different content types used in link building — guest posts, resource pages, digital PR, niche edits

• Strong written communication skills in English

• Highly organised with ability to manage multiple outreach campaigns simultaneously

• Proficiency in Google Sheets or Excel for tracking purposes

Nice to Have:

• Experience with Ahrefs or SEMrush

• Previous experience in outreach or link building

• Understanding of prompt engineering for more effective AI content generation

• Understanding of robots.txt, nofollow vs dofollow links

Personal Qualities:

• Self motivated and proactive

• Strong attention to detail

• Good communicator and relationship builder

• Comfortable working independently and within a team

• Persistent and resilient — outreach requires patience!

What We Offer:

• Opportunity to grow within the SEO and digital marketing field

• Hands on training and mentorship

• Collaborative and supportive team environment

Our partner is an international product-focused iGaming company and a B2B game provider with over 12 years of market experience, currently looking for a Service Desk Specialist/Support System Administrator.

The company’s primary focus is on regulated European markets, with its products available across more than 27 jurisdictions.

Bratislava Hub. Hybrid.

Main Responsibilities

– Provide IT support to employees (remote and on-site)

– Manage user accounts, permissions, and system access

– Handle onboarding and offboarding from the IT side

– Prepare and configure employee workstations

– Manage IT equipment procurement, delivery, and inventory

– Troubleshoot hardware, software, and system issues

– Maintain IT documentation and asset records

– Support internal tools (Google Workspace, Atlassian, GitHub)

– Assist with cloud access management (AWS / GCP / Azure basics)

Mandatory Requirements

– 3+ years in IT support / Service Desk / system administration

– Experience with access management, onboarding, equipment provisioning

– Experience supporting macOS environments is preferred, Linux (Ubuntu) systems will also be considered relevant

– Understanding of network basics (DNS, DHCP, VPN, TCP/IP)

– Experience with ticketing systems

– Basic understanding of cloud platforms (AWS / Azure / GCP)

– Basic understanding of GitHub access management

Nice to have

– Experience with MDM solutions

– Experience with VPN or LDAP

– Administration experience in Atlassian, GitHub, AWS

– Interest or experience in security topics (Zero Trust, access control, endpoint security)

We offer

– Competitive EUR salary

– Quarterly bonus system

– Flexible schedule

– Medical insurance

– Unlimited vacation and sick leave

– Budget for professional learning

– Modern hardware

A stable Ukrainian software company (since 2012, delivering CRM/ERP, web & mobile solutions to clients in 35 countries) is looking for a QA / QC Engineer.

REQUIREMENTS:

- Commercial QA/QC experience over 1 year;

- Skills in testing methodologies, test artifacts, design methodologies, tools and other processes;

- English proficiency at Intermediate level or higher (ability to communicate with customer representatives).

COMPANY OFFERS:

- Employment under a gig-contract (with SSC payments included);

- Flexible working hours (09:00-10:00 to 18:00-19:00) with a lunch break, weekdays only;

- 20 working days of paid vacation per year;

- Paid sick leave;

- Medical insurance;

- Paid gym;

- Payment for courses and trainings;

- Career development and professional growth;

- Paid lunches or parking (choice provided);

- Tea, coffee, water, snacks in the office;

- Office located near «Vasylkivska» metro station with Starlink and uninterrupted power supply;

- Access to a comfortable business center bomb shelter (also the metro is nearby).

YozmaTech isn’t just another tech company – we’re a global team of go-getters, innovators, and A-players helping startups and product companies scale smarter and faster.
We build dedicated development teams across 10+ countries, creating strong, long-term partnerships based on trust, transparency, and real impact.
Here, every idea counts. We value people who are proactive, open-minded, and ready to grow. If you’re passionate about building meaningful products and want to join a team that feels like family – you’ll feel right at home with us.

Our client is looking for a Product Marketing Manager with a strong content mindset, sharp market instincts, and the ability to turn ideas into awareness, credibility, and demand.
This role is for someone who understands that great marketing starts with great narratives. Someone who knows how technical audiences think, how modern software teams operate, and how to create content that feels relevant, credible, and worth reading.
You’ll help define how the market sees us, shape our category, and make sure we consistently show up in the right places.

The platform is already live and has paying customers, helping R&D teams significantly increase development speed and efficiency by reducing manual work and enabling engineers to focus only on high-impact tasks.

Key Requirements:
🔹 4+ years of experience in Product Marketing, Content Marketing, Brand, Growth or related roles;
🔹 Strong understanding of LinkedIn, Reddit and modern organic distribution channels;
🔹 Background in software development or experience in engineering environments;
🔹 Understanding of developer workflows, SDLC and R&D processes;
🔹 Experience creating content for B2B / technical audiences;
🔹 Exceptional English writing and storytelling skills;
🔹 Experience marketing to engineers, product teams or technical leaders;
🔹 Ability to translate technical concepts into clear messaging;
🔹 High ownership, self-direction, builder mentality;
🔹 Strong judgment in tone, positioning and narrative;
🔹 Startup experience, ability to build from zero;
🔹 Strong communication skills and comfort working with international teams;

Big Advantage:
🔹 Experience marketing to CTOs, VP Engineering, or R&D leaders;
🔹 Experience with AI products, developer tools, DevOps, or engineering platforms;
🔹 Community-building experience;
🔹 Design, video, or creative production skills;
🔹 English – Upper-Intermediate or higher.

What you will do:
🔹 Define and refine positioning, messaging and category narrative;
🔹 Build awareness on LinkedIn, Reddit and other relevant channels;
🔹 Create and publish content: founder posts, thought leadership, product stories, campaigns;
🔹 Translate product features into business value for technical and business audiences;
🔹 Develop brand voice, tone and narrative across all touchpoints;
🔹 Manage and grow communities (Reddit, Discord, Slack, etc.);
🔹 Work with founders, customers and prospects to understand market language and pain points;
🔹 Test and scale growth ideas based on performance;
🔹 Support go-to-market strategy and sales materials (case studies, decks, etc.);
🔹 Gather customer feedback to influence positioning and product direction;
🔹 Measure and analyze marketing performance (awareness, engagement, conversion);
🔹 Help build demand in an emerging market;
🔹 Act as a bridge between product and market, deeply understanding SDLC and developer needs;

Interview stages:
🔹 HR Interview;
🔹 Screening Call;
🔹 Technical Deep Dive;
🔹 Team Fit Conversation ;
🔹 Final Review & Decision;
🔹 Reference Check;
🔹 Offer;

Мрія — державна освітня екосистема для учнів, батьків/опікунів і вчителів, що надихає вчитися та допомагає знайти себе в сучасному світі. Це ініціатива Президента України, яку реалізують Мінцифра та МОН за підтримки Програми EGAP, що виконується Фондом Східна Європа коштом Швейцарії. Якщо хочете бути в команді тих, хто змінює підхід до освіти, — хутчіш відгукуйтеся на вакансію!

Зараз ми шукаємо HR Generalist, яка/який допоможе нам масштабувати команду та розвивати HR-функцію. Важливо: ця роль передбачає поступовий перехід — від рекрутингу на старті до HR-ролі всередині команди.

Про роль

Перші кілька місяців ви будете сфокусовані переважно на рекрутингу — допоможете команді закрити ключові вакансії та забезпечити якісний кандидатський досвід.

Далі ваша роль поступово трансформується в HR Generalist, із фокусом на розвитку команди, підтримці працівників і працівниць і побудові ефективних HR-процесів.

Наша команда шукає людину, яка має:

• 2+ роки досвіду як HR Generalist

• Досвід повного циклу найму

• Досвід проведення інтерв’ю та оцінки компетенцій і софт скілів

• Досвід і розуміння HR-процесів (онбординг, офбординг, engagement, performance review)

• Сильні комунікативні навички та вміння працювати з різними стейкголдерами

• Вміння працювати в умовах багатозадачності

• Організованість і увагу до деталей

• Проактивність і високий рівень відповідальності

• Завершену вищу освіту

Буде плюсом:

• Вміння використовувати ШІ-інструменти для оптимізації роботи

• Досвід у ролі HR РР, HRBP

• Досвід роботи на державному підприємстві та з кадровим діловодством

• Навичка конфлікт-менеджменту

Чим ви будете займатися:

На старті (рекрутинг-фокус):

• Вести повний цикл найму: від брифування менеджерів до виходу кандидата чи кандидатки

• Формувати стратегію пошуку та закриття вакансій, знаходити нестандартні джерела пошуку кандидатів

• Створювати та публікувати описи вакансій згідно з ToV 

• Проводити співбесіди та супроводжувати кандидатів під час процесу найму

• Працювати в People Force та вести аналітику по найму

• Забезпечувати якісний кандидатський досвід

З часом (розширення в HR):

• Організовувати та покращувати онбординг нових співробітників

• Підтримувати працівників на різних етапах їхнього життєвого циклу

• Працювати над залученістю та задоволеністю команди

• Брати участь у розвитку HR-процесів (performance review, 1:1, внутрішні опитування тощо)

• Працювати як HR-партнер/-ка для менеджерів

• Ініціювати та впроваджувати HR-проєкти і покращення

Ваша робота в команді Мрії:

• Повна зайнятість

• Офіційне працевлаштування

• Гібридний формат співпраці, гнучкий графік

• Внутрішнє навчання та клуби за інтересами

• Робота над по-справжньому важливим для України проєктом

• Команда Мрії у прямому сенсі цього слова

Етапи найму: співбесіда з HR → тестове завдання → знайомство з командою → кадрова перевірка → офер

Якщо це не для вас, але ви знаєте людину, яка створена для цієї вакансії, — порекомендуйте, будь ласка!

Мрія — освітній застосунок для учнів, батьків і вчителів, який надихає вчитися та допомагає кожному знайти себе в сучасному світі. Якщо хочеш бути у команді тих, хто змінює підхід до освіти, — хутчіш відгукуйся на вакансію!

Зараз ми шукаємо Product Manager, який/яка буде працювати над вебпорталом і мобільним застосунком Мрії в продуктовій команді напрямку дошкілля.

Наша команда шукає людину, яка має:

• 1–2 роки досвіду (product manager, product owner, project manager, product marketing manager, business analyst) у проведенні досліджень, формуванні вимог, роботі з метриками

• Досвід розробки веб- або мобільних B2C застосунків у продуктовій команді

• Вміння проводити користувацькі інтерв'ю

• Бажання проявляти ініціативу та зростати

• Уважність, навіть прискіпливість до деталей

• Досвід роботи з менеджмент-тулзами (Jira, Confluence, Trello, Asana)

Буде плюсом:

• Робота з аналітичними платформами (Amplitude, Google Analytics, Firebase)

• Досвід роботи над продуктом в освітній сфері

• Рівень англійської В1 і вище

Чим ви будете займатися:

• Допомагати Product Owner в побудові та імплементації продуктового роадмапу, а також з дослідженнями, розробкою вимог і комунікацією з розробниками

• Тісно співпрацювати з кросфункціональними командами (розробки, дизайну, бізнес аналізу та дата аналітики) для покращення користувацького досвіду

• Проводити дослідження ринку

• Прописувати вимоги для розробки, брати участь у створенні продуктових вимог від ідеї до реалізації

• Формувати сценарії та гайди для інтервʼю, проводити їх із користувачами

• Допомагати аналізувати поведінку користувачів та їхню взаємодію з продуктом

Ваша робота у команді Мрії:

• Повна зайнятість

• Офіційне працевлаштування

• Перші два місяці — робота в офісі (є укриття), після — можливий гібридний графік

• Робота над по-справжньому важливим для України проєктом

• Команда Мрії у прямому сенсі цього слова

Етапи найму: співбесіда з HR → тестове → співбесіда з Product Owner → кадрова перевірка → офер

Якщо це не для вас, але ви знаєте людину, яка створена для цієї вакансії — порекомендуйте, будь ласка!

We are looking for a highly skilled AI-driven Full-Stack Developer who knows how to build fast using modern AI coding tools and understands how to work with AI, not just use it.

This role is ideal for someone who actively leverages tools like Claude Code, Copilot, Cursor, and can turn ideas into working products efficiently.

🔹 What you’ll do:

• Build and ship features using Next.js / React + Express
• Collaborate with AI tools to accelerate development and improve code quality
• Create and optimize workflows using Claude Code
• Develop custom commands and automations inside AI coding environments
• Integrate AI tools with CLI tools (Supabase, GitHub, Sentry, etc.)
• Manage infrastructure and deployments via Coolify
• Monitor and debug applications using Sentry
• Work with GCP and AWS Bedrock (permissions, quotas, API keys, AI integrations)

• Continuously improve development processes using AI-first approaches

   

🔹 Requirements:

• Strong English communication (B2+ / C1) — must be comfortable explaining technical decisions clearly
• Solid experience with Next.js / React and Express (Node.js)
• Experience working with AI coding tools (Claude Code, Copilot, Cursor, etc.)
• Deep understanding of prompting, debugging AI outputs, and limitations of AI tools
• Hands-on experience with Claude Code (VS Code / terminal)
• Experience creating custom Claude Code commands (project-level / user-level)
• Experience integrating AI tools with CLI tools (GitHub CLI, Supabase CLI, Sentry CLI, etc.)
• Experience with Coolify (deployments, env variables, logs)
• Experience with Sentry for monitoring and debugging
• Familiarity with GCP and AWS Bedrock (permissions, quotas, API keys)

• Strong experience with GitHub and version control workflows

   

🔹 Nice to have:

• Experience transitioning backend from Node.js to Python
• Experience building AI-powered products or internal tools

• Understanding of system design and scalable architecture

   

🔹 We’re looking for someone who:

• Thinks in systems, not just tasks
• Knows how to ask AI the right questions, not just copy outputs
• Can quickly validate, debug, and improve AI-generated code
• Is proactive and comfortable working in a fast-moving environment

#WeAreIn for jobs that impact everyone's life. What if your ideas could change the way the world connects, powers up, or thinks? As a Staff Embedded Software Engineer in our Research & Development team, you'll have the opportunity to merge creativity with your technical expertise by shaping the future of technology, driving groundbreaking projects, and bringing new ideas to life. Are you in?

Your Role
Key responsibilities in your new role
 

• Develop solutions and firmware for ARM-based microcontrollers
• Drive Power/Motor control and CapSenseTM technology development
• Drive platform initialization and enablement across multiple projects
• Design and implement sensing algorithms and end‑to‑end embedded solutions
• Support learning across multiple areas

Your Profile
Qualifications and skills to help you succeed
 

• A university or technical degree
• More than 3 years of experience in embedded systems
• Experience with system-level design, including architecture, hardware, software, firmware, and algorithms
• Strong knowledge of C and embedded design (RTOS, MCUs, Bare-Metal)
• Knowledge of ARM microcontroller architecture and interfaces such as I²C, SPI, UART, and CAN is a plus
• Experience with GIT, CI/CD, and a scripting language (Python, Bash) is a plus

• At least level B1 in English

   

Please send us your CV in English

We are looking for a Network Engineer to join us.

Servers.com is an international hosting provider with data centers in the US, Europe and Asia.

We provide reliable business solutions: dedicated servers, cloud technologies, load balancer, firewall, Kubernetes and monitoring services.

Clients use our services to deploy game servers, payment gateways, streaming services and other high-load systems.

Key tasks:

• providing network equipment administration at multiple data centers;
• performing the routine and emergency maintenance works on network equipment;
• dealing with requests from external and internal clients;

• directly participating in internal projects (developing network, connecting new locations, implementing new equipment, automation).

   

Requirements:

• proficiency in LAN/WAN principles;
• strong understanding of dynamic network protocols (BGP/OSPF);
• understanding L2-networking: VLANs, xSTP family, LACP, Redundancy (LACP/VRRP/etc);
• ability to perform basic network troubleshooting;
• English level sufficient for reading technical documentation and communicating with customers (Intermediate at least);

• ability to learn, communication skills, willingness to take in and analyze large amounts of new information (mostly technical in English).

   

Will be a plus:

• experience with network equipment from Extreme, Juniper or Nokia;
• EVPN and/or MPLS knowledge;
• certifications from network equipment and software vendors;

• experience in telecom and/or datacenter networking.

   

What do we offer:

• work in a team of professionals at international level;
• mentor assistance, learning modern IT technologies;
• opportunity to practice and improve your English;
• сorporate English Program Compensation;
• comfortable working conditions: schedule without night shifts, no overtime, no phone support, smooth integration into the workflow;
• excellent pay and all necessary equipment;
• remote work from Bratislava with the possibility to use our co-working space;
• relocation support to Slovakia;
• support of legalization in Slovakia if needed.

One of the largest companies in the world (in its domain) is open to extending the project team with a Technical Support Analyst. He will provide second-level customer support with queries related to web-based client-facing and internal applications. The position also requires system administration and maintenance for the Data Center.

Required skills:

— 4 years of work experience providing 2nd and 3rd level technical and application support on internet-based enterprise software applications, APIs;
— experience in ticketing software;
— experience with database Management System: Microsoft SQL Server 2008+;
— understanding of XML, JSON, CSV, EDI, XLSX;
— experience with SQL queries, MongoDB, CosmosDB;
— scripting /automation using batch scripts, PowerShell; — experience analyzing application and server logs
— at least upper-intermediate English level.
 

Will be a plus:

— experience in application support, working with application performance monitoring tools (i.e. Dynatrace, New Relic, Datadog);
— Kubernetes’ knowledge;
— experience with using ITSM tools such as JIRA, ServiceNow would be an asset;
— professional Certifications such as ITIL, Microsoft Azure Administration, Microsoft Azure DevOps;
— experience with using ITSM tools such as JIRA, ServiceNow.

Responsibilities:

— resolve incidents and service requests following standard operating procedures. If needed, escalate issues to the appropriate specialists (Third or Expert Levels);
— maintenance could include applying OS patches, database patches, and certificates;
— install and configure new applications and deploy releases and enhancements to production systems and pre-production systems after hours;
— monitor, maintain and troubleshoot production computer systems, internet-based applications, and processes;
— perform root cause analysis and define actions to eliminate incident recurrences;
— develop and maintain Standard Operating Procedures (SOPs) and Knowledge Base, script to automate processes and generate reports;
— technical issues investigation, fix, or escalation;
— coordination between the operation and the engineering teams.

What do we offer:

•  Working schedule from 4 pm to 01.00 am (UTC+3);

• Paid vacations and sick leaves;
• Partial compensation for any sports activity;
• Medical insurance;
• Challenging, and fast-growing product;
• Opportunities to speak with clients and the development team only in English and free English classes;
• As a part of the team, you will be responsible for the production environments of the squad products that are used by thousands of customers worldwide.

Our client is a neocloud building purpose-built GPU infrastructure for AI workloads. They operate large-scale clusters powering training and inference for some of the most demanding AI customers in the market, and they're rapidly expanding. Their infrastructure runs on NVIDIA and AMD accelerators, InfiniBand and high-speed Ethernet fabrics, and a production stack spanning bare-metal provisioning, Kubernetes, and OpenStack.

They're small, senior, and moving fast. The people who do well with our client own problems end-to-end and make decisions with incomplete information.

The role

We are hiring a Senior SRE to own the incident and problem management programs for our client. This is the person who runs the call when a customer cluster goes down, drives the post-mortem afterward, and hardens the runbooks so the same failure does not surface twice.

This is not an ITIL paperwork role. You will be technically credible across Kubernetes, Linux, networking, and GPU infrastructure, enough to lead a live incident with platform engineers, and a customer on the bridge. But your center of gravity is the process: fast, clean incident response, honest communication, and a relentless feedback loop between customers and engineering.

You will set the standard for how our client behaves during their most challenging hours. Done well, this is one of the most visible and highest-leverage roles on the team. You will work closely with cloud operations, network teams, and customer-facing counterparts. Expect to be on-call in a shared rotation.

What you'll own

• Incident command. Run major incidents end-to-end: triage, escalation, comms cadence, timeline, decision log, and drive-to-resolution. You are the conductor, not the fixer.
• Customer communications. Own customer-facing incident messaging, initial acknowledgement, status updates at defined intervals, resolution notice, and written RCA. Clear, honest, no hedging.
• Post-mortem and RCA program. Run blameless post-mortems, write the RCA, track action items to completion, and publish learnings across the org. Own the quality bar for RCA writing for our client.
• Escalation framework. Define and maintain the severity matrix, escalation trees, on-call rotations, and paging policies across platform, network, DC ops, and leadership.
• Runbooks and playbooks. Turn tribal knowledge into durable, testable runbooks. Drive the engineering teams to document before the next 2am page, not after.
• On-call health. Own the on-call experience: page volume, alert quality, rotation fairness, and handoff hygiene. Kill noisy alerts. Fix the ones that matter.
• Reliability metrics. Define and report the metrics that matter: MTTA, MTTR, incident count by class, SLO attainment, repeat-offender systems. Make reliability a number the business trusts.
• Game days and drills. Plan and run incident drills across clusters, regions, and customer scenarios. Surface gaps before customers do.
• Incident tooling. Own the incident tooling stack, paging, status page, incident channel automation, timeline capture, RCA templates. Evaluate and land the right tools.

What we're looking for

Required

• 7+ years in SRE, production engineering, or infrastructure operations, with clear ownership of incident management in at least one prior role.
• Proven ability to run major incidents as the commander, keeping a room calm, driving decisions, managing comms to customers and executives in parallel.
• Strong technical fluency across Linux, Kubernetes, networking ($L2/L3$, BGP basics), and cloud or bare-metal infrastructure.
• Deep enough in the stack to challenge assumptions, debug alongside engineers on a bridge call, and senior enough to turn each incident into durable improvements like runbooks, automation, guardrails, so the next incident does not need you.
• Excellent written communication. You can draft a customer-facing RCA that is accurate, clear, and does not over- or under-promise, and do it within the SLA window.
• Experience owning SLOs, error budgets, or equivalent reliability metrics as a working practice, not a slide.

• Experience designing on-call rotations and alerting practices across multiple teams. Comfortable operating in a fast-moving, still-forming environment. You write the runbook that did not exist yesterday.

   

Strongly preferred

• Experience in GPU infrastructure, HPC, or AI/ML platform operations, NCCL, InfiniBand, DCGM, or similar.
• Direct experience with Kubernetes incident response, control plane, CNI, operator patterns, noisy-neighbor debugging.
• Experience interfacing with neocloud, enterprise or hyperscaler customers during live incidents.
• Familiarity with Prometheus, Checkmk, Grafana, and modern incident tooling (OpsGenie/JIRA).
• Prior experience at a neocloud, CSP, or infrastructure vendor where downtime had direct revenue impact.

How we work

• We're remote-first across US, LATAM, and EU time zones with a strong operational culture.
• We use AI tooling heavily in day-to-day operations and expect everyone on the team to be fluent with it and to help us get more leverage from it.
• We ship, we debug, we iterate. We don't process-engineer our way around problems that need to be solved.
• We value written artifacts, RCAs, runbooks, design docs, over meetings. We value calm over performative urgency.
• We protect focus time and we protect sleep.

AI as a force multiplier

Our client runs the infrastructure that powers the AI economy. We expect our team to use AI aggressively in how we work. For this role specifically, that means using AI to draft RCAs faster, triage logs and metrics during incidents, summarize timelines, generate customer-facing communications from raw incident data, and turn post-mortems into runbook updates automatically. If you have not yet built this into your workflow, you will here.

What success looks like

First 30 days

• Shadowed on-call rotations across the platform, network, and ops teams.
• Read every RCA written and identify the top three recurring failure classes.
• Met with the top three customers and understood their incident expectations and SLA terms.
• Documented the current-state incident response process, gaps and all.

First 90 days

• Published a revised severity matrix, escalation tree, and customer-comms cadence, adopted across teams.
• Run at least two major incidents as commander with clean timelines and customer comms.
• Delivered a new RCA template and coached the team through at least three post-mortems against it.
• Stood up baseline reliability metrics (MTTA, MTTR, incident count by class) with a weekly reporting cadence.
• Killed at least 20% of current alert volume by eliminating low-signal pages.

`First 12 months

• Our client has a mature, documented incident management program that a new customer can diligence with confidence.
• Repeat-offender incident classes are down materially, with clear attribution to runbook, tooling, or engineering changes you drove.
• Customer-facing RCAs are consistently delivered within SLA and are referenced by customers as a differentiator.
• On-call health (page volume, rotation fairness, engineer-reported burden) has measurably improved.
• Game days are a regular cadence and have surfaced and closed real gaps before they became customer incidents.

In the position of Financial Manager of Payment Methods, you will communicate with representatives of providers in English, process large datasets, and participate in process automation.
 

Your tasks:

• Monthly filing of Payment Service Provider (PSP) reporting: Offloading cash flow data, transforming and preparing raw data for analysis.
• Finding and analyzing errors in PSP operation, and proposing solutions.
• Active communication with representatives of payment systems (confident English is required).
• Reconciliation of payment providers’ contractual terms and conditions with actual data.
• Filling and administering the knowledge base on payment providers.
• Participation in the automation of work with data from providers.
   

Our сriteria:

• Strong analytical skills in working with a large amount of data (analyzing cash flows within the framework of PSP, banking, and other financial structures).
• Experience in communicating with representatives of foreign companies in English.
• Advanced Excel user (Power Query, complex formulas, tables at the level of data filling automation). Creation of ready-made templates for adapting source data.
• High level of responsibility and self-organization.
• Knowledge and practice of English, at least at the intermediate level.
• Experience with PSPs (Payment Service Providers), and understanding their working principles for at least 1 year, will be an advantage.
   

Your Strengths:

• Demonstrates a commitment to continuous learning and professional growth.
• Possesses the ability to analyze data, work easily with figures, and find solutions in controversial situations.
• Exhibits responsibility and has no problems with self-organization.
• Is communicative.
   

Our offer:

• Flexible work setup - work remotely or from the office, we focus on results, not location;
• Support for a comfortable work environment - we compensate coworking expenses and EcoFlow power stationsto help our team stay productive during power outages in Ukraine;
• Unlimited vacation and sick leave, because we trust our people to manage their time responsibly;
• Relocation support for team members who want to move;
• Regular performance-based bonuses that reward individual and team impact;
• Learning support - we cover 50% of professional courses and development programs;
• Language & wellbeing support - we cover 50% of English classes and psychological consultations;
• Career growth opportunities - we prioritize internal promotions and development;
• Team culture that actually feels like one - regular gifts, company merch, and team events throughout the year;
• Real impact - we are small enough for every voice to be heard and big enough to turn great ideas into action quickly.