Jobs at Djinni

Project Description:

Client is a top one in automotive sphere. He has a bunch of projects which are related with tools for testing/emulation of IVI part. Part team is in Detroit and part in Ukraine remote. Projects have parts starting from HW boards and completing with SW part.

Responsibilities:

• Testing Balance: 70% Automation / 30% Manual testing split.
• Embedded automation: actively contribute and evolve existing automation framework (Python).
• Protocols: Hands-on experience with CAN, gRPC, and TCP.
• Embedded Systems: Expertise in hardware flashing and embedded environment interaction.
• OS: Linux knowledge and CLI proficiency.
• CICD: Experience with GitHub Action.
• Test Planning: Define the automation strategy for new features, ensuring high coverage for complex automotive use cases.
• Reporting & Analytics: Build reports to visualize test results, hardware stability metrics.

Mandatory Skills Description:

• Automotive experience
• Understanding of CAN
• Python: Advanced proficiency to evolve and maintain an existing automation framework.
• Protocols: Hands-on experience with CAN, gRPC, and TCP.
• Embedded Systems: Expertise in hardware flashing and embedded environment interaction.
• OS: Linux knowledge and CLI proficiency.
• CICD: Experience with GitHub Action.

Nice-to-Have Skills Description:

N/A

Languages:

English: B2 Upper Intermediatea

We're an R&D team working on autonomous navigation - the kind of work where your algorithms actually get deployed in the real world, on real hardware. 

We're looking for someone who can drive computer vision forward on our platform, not just contribute to it. 

No fluff, no bureaucracy theater. Just hard problems and people serious about solving them.

What you'll work on

• Lead the design, development, and optimization of CV algorithms for localization, mapping, and navigation - this is your area to own.
• Develop and implement algorithms for things like object detection, segmentation, SLAM, 3D scene reconstruction, visual odometry, and sensor fusion (cameras, LiDAR, IMUs).
• Integrate CV modules with navigation and control systems so they actually hold up in the real world, not just in simulation.
• Work closely with software, hardware, and product teams to define requirements and ship robust, scalable navigation solutions.
• Stay on top of deep learning and robotics research - and bring the relevant pieces into the product.
• Design experiments, analyze results, iterate. Repeat until it works well.
• Write clear technical documentation and share progress with both internal teams and external stakeholders.

What we're looking for

• 5+ years working in computer vision, ideally in navigation, robotics, or autonomous systems.
• A track record of building and shipping real-time vision algorithms - detection, segmentation, tracking, or navigation, not just research prototypes.
• Hands-on experience deploying and optimizing models for edge devices.
• Master's or PhD in Computer Science, Robotics, Electrical Engineering, or something closely related.
• Strong Python and/or C++ skills.
• Comfortable with PyTorch or TensorFlow, and familiar with OpenCV for classical CV work.
• You can break down hard problems, communicate your thinking clearly, and don't need much hand-holding.

Nice to have

• Knowledge of SLAM and related models.
• Familiarity with MAVLink, ArduPilot, or PX4.
• Publications or open-source contributions in vision or robotics — always a good sign.

Project Description:

Our client is a leading global Financial market data provider who runs a number of change programs to deliver high-quality software that connects Financial Markets across the globe in a real-time, high-frequency, and low-latency data management chain. The projects are technically challenging in an environment that is very engaging.

We are looking for a QA Engineer with experience in testing backend systems and services running under Linux, with capabilities to collaborate in a team-focused environment and coordinate work with BA, Dev, Operational, and cross-functional application teams.

Responsibilities:

• Own QA activities incl. manual, and performance testing
• Configuration or re-confirmation of test appliances and environments
• Report and track the status of issues in Jira along with keeping up-to-date documentation in Confluence
• Solve problems and evaluate bugs and weaknesses before the software is released to the production environment.
• Work with colleagues in various areas in order to facilitate end-to-end testing
• Coordinate work with BA, Dev, Operational, and cross-functional application teams to resolve data quality, integration and performance issues.

Mandatory Skills Description:

The role requires a solid foundation in software development and testing, demonstrated by at least three years of relevant experience. Candidates should have a thorough understanding of the formal software development lifecycle, with practical expertise in both manual and automated testing methodologies and tools. Familiarity with multiple operating systems, including Linux, AWS, and Windows, is essential. Additionally, a strong grasp of TCP/IP and UDP Multicast fundamentals, coupled with problem-solving capabilities, will be applied to diagnose and resolve network-related issues.

Hard skills:
- Proficient in software development lifecycle processes
- Skilled in manual and automated testing techniques and tools
- Experienced with Linux, AWS, and Windows environments
- Knowledgeable in TCP/IP and UDP Multicast concepts and troubleshooting

Soft skills:
- Strong analytical thinking for problem identification and resolution
- Effective interpersonal abilities to collaborate and communicate within teams
- Fluent Upper Intermediate level of English for clear communication

Nice-to-Have Skills Description:

- Knowledge of market data: Understanding of market data concepts and applications is advantageous.
- Experience in simulator/trading systems: Familiarity with trading platforms and simulation environments is beneficial.
- Knowledge of scripting languages such as Python, Unix shell, or PowerShell: Proficiency in these scripting languages is preferable.

Scalivo builds dedicated operations and finance teams for European e-commerce and SaaS companies. Our teams work as internal departments, not external service providers.

For one of our key clients — a Berlin-based company, we are looking for a Senior Accountant to work directly with the client’s CFO. This is a role with high ownership, where you will stabilize the accounting setup and potentially grow into a Team Lead role.

Your Role & Responsibilities:

• Take full ownership of day-to-day accounting operations.
• Work in Odoo (or similar ERP systems like SAP, NetSuite, DATEV).
• Prepare monthly, quarterly, and annual financial statements.
• Manage bookkeeping, general ledger, AP/AR, and bank reconciliations.
• Ensure compliance with German and EU requirements.
• Improve and document accounting processes.

• Support onboarding and mentoring of additional accountants as the team grows.

   

What we expect from you:

• 5+ years of professional experience in accounting or finance.
• Strong English (Upper-Intermediate/Advanced) — daily working language.
• Hands-on experience with ERP systems (Odoo, SAP, etc.).
• Solid understanding of closing and reporting processes.
• Experience working with German or international companies.

• High level of reliability and ability to work independently in a remote setup.

   

What we offer:

• Competitive salary: 2,000 EUR.
• 100% Remote work.
• 24 days of paid vacation per year + paid sick leaves.
• Direct collaboration with a Berlin-based CFO (no micro-management).
• Opportunity to lead a team of up to 5 people in the future.

• High level of trust and professional autonomy.

   

If you are comfortable with responsibility and ready to take the lead in a growing setup, we’d love to meet you!

Requirements:

● Higher education in Business, Marketing, Economics, or a related field.
● Minimum 2 years of experience in active B2B sales with self-generated leads.
● Strong communication and negotiation skills with the ability to independently present and sell products and services.
● Proven ability to prospect, initiate contact, and build a sales pipeline from scratch (cold outreach, networking, partnerships).
● Ability to work in a team and achieve shared business goals.
● Understanding of the IT market, B2B SaaS / IT services sales, and current technology trends is a strong plus.
● High level of self-motivation, ownership, and result-oriented mindset.

Responsibilities:

● Independently search for and attract new corporate clients using outbound channels (cold emails, LinkedIn, calls, partnerships, events).
● Proactively promote the company’s products and services without reliance on inbound leads or paid traffic.
● Conduct negotiations with decision-makers and close B2B contracts across various industries.
● Build, maintain, and grow long-term relationships with clients from first contact to deal closure and further cooperation.
● Continuously analyze market trends, target industries, and competitors to identify new sales opportunities.
● Participate in shaping and executing outbound sales strategies for entering and scaling in the IT / B2B market.

We offer:

● Competitive salary + performance-based bonuses tied to closed deals.
● Transparent professional and career growth model with clear KPIs.
● 5/2 working week with a flexible schedule.
● High level of autonomy and influence on sales strategy and results.

Diya is a successful Ukrainian IT company providing full-service IT solutions for small and medium businesses across the world. Our company has a strong professional background in providing remote technical support services to companies across different industries helping them deliver excellent customer experience.

We are a friendly crowd of it-savvies. Working shoulder to shoulder in a virtual crew gives us the flexibility to provide better solutions and exceed our customers' expectations.

We are seeking a proactive, communicative, and highly motivated Customer Support Specialist to join our team. The role involves assisting tourists worldwide with transfer issues.

Job Responsibilities:

• Сommunication with clients via chats, e-mail, and calls
• Respond to customer queries promptly and accurately (24/7 service).
• Follow up with customers to ensure prompt issue resolution.

• Collect and analyse customer feedback to assess satisfaction.

   

Requirements:

• Proficiency in English.
• Experience in customer service will be considered a plus.
• Strong written and verbal communication skills.
• Excellent problem-solving abilities.
• Ability to multitask.
• Commitment to customer satisfaction.
• Effective time management.

• Willingness to learn.

   

What we offer:

• Comfortable work environment, remote work.
• The work schedule consists of 5 shifts per week, each lasting 8 hours, with 2 days off according to the schedule 
• Paid vacation and sick leave.
• Healthcare insurance and gym.
• Training and useful experience.
• Work in a young and friendly team.
• Career opportunities and professional growth.

Our client is an international product-based IT company specializing in the iGaming industry.

Founded in 2014, the company quickly became a leader in the CIS region and is now expanding globally.

We are currently looking for a Middle Marketing Data Analyst.

📋 Key responsibilities and your contribution:

— Multi-channel performance tracking: analyze the efficiency of diverse traffic sources using ROI, ROMI, and LTV metrics

— Quality control: contribute to the development of monitoring systems to detect traffic anomalies and low-quality affiliate leads

— Insight automation: design and maintain scalable dashboards in our BI tool that empower stakeholders to make real-time bidding and budget decisions

— Experimentation: lead the analytical side of A/B testing for landing pages and creative strategies, ensuring statistical significance and actionable results

— Utilize SQL to manipulate and analyze data efficiently

— Collaborate with teams to support product and marketing initiatives with data insights

— Conduct advanced data analysis to uncover insights that will inform business strategies

📚 Your qualifications:

— 2+ years of experience in Data or Marketing Analytics (preferably iGaming experience)

— Demonstrated experience in delivering actionable insights and data-driven recommendations

— Proven ability to independently tackle complex data analysis tasks

— Strong communication skills and business mindset

— Proficiency in BI tools, with a preference for candidates with Tableau knowledge

— Strong practical knowledge and experience with SQL and other databases

➕ Nice to have:

— Familiarity with Google Analytics, Google Tag Manager

— Knowledge of web/product analytics to see how acquisition traffic converts within the funnel

— Experience with GBQ data stack and Git

Benefits:

⭐ Days of recovery: 20 paid vacation day per year and unlimited sick leave days.
⭐ Health: corporate medical insurance, a company psychologist and a Cafeteria of Benefits for personal wellness choices.
⭐ Education: a variety of foreign languages course for you to choose from. Also we are open for your development and you can choose different courses /training for improving your skills.
⭐ Compensation: additional benefits that can be used according to company policy, e.g. paid business trips, international conference opportunities, lunch perks at our offices etc.
⭐ Work Environment: work remotely or from one of our offices in Cyprus, Portugal, Poland, equipped with the equipment you’ll need for success.

We’re looking for a Senior DevOps Engineer to join our team. 

About Us:

Together with the client’s team you’ll be building a next-generation cloud-based security platform as a backend engineer with strong infrastructure expertise.

The team is working on products that enable security teams to orchestrate forensic investigations, run custom scripts at scale, and respond rapidly to cyber threats across millions of endpoints. The platform powers automated forensic evidence collection, customizable forensic profiles, and streamlined incident response workflows - all within a unified console alongside EDR data.

This role focuses on infrastructure migrations to modernize our platform and improve scalability.

Responsibilities:

• Plan and execute infrastructure migrations across multiple environments
• Manage Kafka infrastructure including consumers, producers, and cluster configurations
• Implement infrastructure-as-code for repeatable deployments
• Migrate services to new cloud proxy architectures
• Work with established migration patterns and documentation
• Coordinate with cross-functional teams on dependencies and rollouts

Requirements:

• 5+ years of infrastructure/backend development experience
• Proficiency in Python or Go
• Proficiency in Kubernetes and container orchestration
• Experience with infrastructure-as-code (Terraform)
• Experience with relational databases
• Experience with AWS or GCP cloud platforms
• Strong communication skills and ability to work in hybrid/remote teams
• Self-directed with ability to work independently
• It'd be great if you have experience with: ArgoCD and GitOps workflows; nginx and cloud proxy patterns; Large-scale distributed systems
• Upper-Intermediate level of English

BigD is looking for a proactive and motivated Middle QA Engineer to join our vibrant team. In this role, you will play a crucial part in ensuring product quality, designing testing processes, and bridging the gap between development and a bug-free production environment.
We are looking for a full-time teammate who takes pride in their work and has a strong ownership mentality.

📋 Responsibilities:

• Ensure high quality across all stages of the Software Development Life Cycle (SDLC).
• Create and maintain comprehensive test documentation (test plans, checklists, and test cases).
• Perform functional, regression, and integration testing.
• Collaborate closely with developers and product managers to identify, document, and track defects.
• Optimize testing workflows to improve team velocity and product stability.

⭐ We also appreciate:

• Proactivity: Self-motivated with a strong ownership mentality and the ability to deliver results independently.
• Analytical Mindset: Excellent problem-solving skills and a sharp attention to detail.
• Business Alignment: Ability to translate business requirements into technical QA solutions.
• Communication: Strong communication skills for cross-functional collaboration with product and engineering teams.

🎁 Working conditions:

• Direct Impact: Communication with the core TEAM and a non-toxic environment free of bureaucracy.
• Time Off: 28 calendar days of vacation + a day off for your Birthday.
• Health & Growth: Paid sick leave, sports compensation, and coverage for professional courses/training.
• Flexibility: Flexible work schedule to suit your rhythm.
• Financial Stability: Regular salary reviews and stable payments at a favorable rate.

We’re searching for an experienced IT Recruiter to join a fintech company. This is a long-term opportunity, specifically open to Ukrainian professionals living abroad.

Responsibilities:

• Full-cycle recruitment for IT positions (from sourcing to offer stage)
• Active search and headhunting of candidates via LinkedIn, job boards, and other channels
• Conducting initial screening interviews and evaluating technical and soft skills
• Working closely with hiring managers to define role requirements and hiring strategy
• Building and maintaining strong talent pipelines
• Managing candidate data in the ATS system

• Ensuring smooth and positive candidate experience throughout the process

   

Requirements:

• 2+ years of experience as an IT Recruiter
• Strong understanding of IT roles, technologies, and market trends
• Experience with LinkedIn Recruiter and Boolean search
• Good communication and negotiation skills
• English level: Upper-Intermediate or higher
• Ability to work in a fast-paced, result-driven environment

• Proactive and self-organized approach

   

We offer:

• Competitive salary and performance-based bonuses
• Friendly and professional team
• Opportunity to grow in international IT recruitment
• Interesting and challenging projects
• Flexible work environment

About us: 

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide. 

Our global team of over 9,000 talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon. 

At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success. 

To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey. 

Be part of the future of iGaming with 10,000 ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here!

Responsibilities: Incident Response:

• Lead the investigation and response to complex security incidents, ensuring proper containment, eradication, and recovery.
• Coordinate cross-team incident response efforts, document lessons learned, and refine response strategies.
• Perform root cause analysis to determine the origin of security incidents and prevent future occurrences.
   

Security Monitoring and Optimization:

• Monitor and analyse security alerts from SIEM, EDR, and other monitoring tools.
• Fine-tune alerting systems to minimize false positives and improve detection accuracy.
• Integrate new log sources and update monitoring tools as needed to maintain comprehensive visibility.
   

Log Analysis and Correlation:

• Perform in-depth log analysis, correlating data from various sources (network, endpoints, cloud, etc.) to identify and investigate security incidents.
• Use automation and scripting to streamline log analysis processes.
   

Mentorship and Training:

• Provide mentorship to junior SOC analysts, guiding them on threat detection, analysis techniques, and incident response.
• Develop and deliver training sessions, workshops, and tabletop exercises to improve team skills and readiness.
   

Vulnerability and Threat Management:

• Facilitate, optimise, and produce reports on regular patching management process to ensure relevant patches are installed and vulnerabilities remediated according to compliance and internal requirements.
• Analyse and report/present the vulnerabilities to multiple stakeholders for remediation and prioritization.
• Assist in providing support and resolution for scanning and vulnerability remediation reporting issues.
• Maintain intelligence network to discover any reported exploits, zero-day vulnerabilities and its applicability to Organization.
• Monitor open source and commercial threat intelligence for IOCs, new vulnerabilities, software weaknesses, and other attacker TTPs.
• Ensure that system vulnerabilities (new and backlogged) across the enterprise are dealt with in an efficient and timely manner.
• Develop mitigation plans for TTPs, IoCs and Threat Advisories on vulnerabilities.
• Participating and creation of detailed Incident Reports and contribute to lessons learned in collaboration with the appropriate team.
• Knowledge of threat centric framework Cyber Kill chain and NIST Cyber Security Framework.
   

Skills:

• Implementation knowledge on SIEM technology (Sentinel/Elastic-Security/Splunk), Vulnerability management tools (NESSUS/Qualys), EDR and SOAR etc.
• Confidence with working in Linux environments and knowledge of AWS, Azure AD and Microsoft 365[E3&E5].
• Strong understanding of threat landscape in terms of the tools, tactics, and techniques of threats employing both commodity and custom malware.
• Knowledge of AWS, Azure and GCP
• Experience in Vulnerability Management and Remediation.
• Experience with tools such as Rapid7, Nessus, Metasploit, Qualys etc
• Must have the ability to work independently with minimal supervision and make sound decisions in high pressure environments.
• Aptitude for learning and applying new skills.

LineUp is a fast-growing IT outsourcing company with 13 years of experience. We are currently looking for a Middle Backend Develope to join a long-term product project.

You will become part of the Smart City ecosystem - a large-scale software product for the Middle East market. This is a fully agile, product-oriented environment with real users and a tangible impact on urban infrastructure.
 

Key Responsibilities:

• Develop and maintain robust backend applications using Node.js and NestJS in a monorepo and microservices environment.
• Embrace and operate within a T-shaped approach, being ready to extend expertise beyond backend tasks to ensure end-to-end delivery of features.
• Work with PostgreSQL (AWS RDS) and Redis to design, implement, and optimize database and caching solutions.
• Develop and maintain integrations with various AWS services including SQS, S3, Lambda, IAM, System Manager, EC2, and EKS/ECS for cloud-native applications.
• Contribute to containerization and deployment processes using Docker, including building images and pushing to registries, implementing and maintaining CI/CD pipelines using GitLab runners.
• Implement and configure monitoring and observability using Prometheus and Grafana to ensure system health and performance.
• Collaborate closely with stakeholders and other developers to understand business requirements, translate them into high-quality technical solutions that meet those needs.
• Troubleshoot and debug backend issues, optimizing code to enhance performance and maintainability.
• Participate in the agile development process, contributing to scram events, fostering a collaborative and cross-functional team environment.
• Stay current with the latest technologies and best practices, and promote continuous learning and self-development within the team. Mentor other team members, providing guidance and sharing your knowledge.

Qualifications:

• Minimum of 2 years of experience in backend development with a focus on Node.js, NestJS, and related technologies.
• Knowledge or experience in Frontend development (specifically Next.js) is a significant plus.
• Knowledge or experience with automated tests (integration, E2E) is a significant plus.
• Willingness and mindset to work in a T-shaped model, contributing to various stages of the development lifecycle.
• Familiarity with microservices architectures and monorepo environments.
• Experience with PostgreSQL (AWS RDS), Redis, and backend data management.
• Knowledge of AWS services including SQS, S3, Lambda, IAM, EC2, and EKS/ECS.
• Understanding of Docker and CI/CD pipelines, with some experience using GitLab runners.
• Familiarity with monitoring tools such as Prometheus and Grafana.
• Ability to document backend designs and processes clearly.
• Strong problem-solving skills and attention to detail, with a drive to create high-quality, performant code.
• Ability to work both independently and as part of a team in an agile environment.
• Good communication skills, with the ability to interact professionally with team members and stakeholders.
• English at Upper-Intermediate level and above.

What We Offer:

• Competitive salary.
• A collaborative and innovative work environment.
• Professional development opportunities.
• The chance to work on exciting and challenging projects.
• A supportive company culture.

LineUp is a fast-growing IT outsourcing company with 13 years of experience. We are currently looking for a Middle Fullstack Developer to join a long-term product project.

You will become part of the Smart City ecosystem - a large-scale software product for the Middle East market. This is a fully agile, product-oriented environment with real users and a tangible impact on urban infrastructure.

Key Responsibilities:

• Develop and maintain solutions using Node.js, NestJS, React, and Next.js.
• Build and manage microservices and monorepo environment architectures on the backend.
• Design, implement, and optimize database solutions using PostgreSQL (AWS RDS) and caching with Redis.
• Work with various AWS services including SQS, S3, Lambda, IAM, EC2, and EKS/ECS to build scalable and efficient cloud-based solutions.
• Contribute to containerization and deployment processes using Docker, including building images and pushing to registries, implementing and maintaining CI/CD pipelines using GitLab runners.
• Utilize state management tools like Zustand or similar, and integrate frontend applications with backend services using TanStack (React Query) or other data-fetching libraries.
• Ensure UI/UX consistency by leveraging component libraries such as PrimeReact or similar and building reusable components.
• Implement monitoring and observability for applications using Prometheus and Grafana to ensure system reliability and performance.
• Participate in the agile development process, contributing to scram events, fostering a collaborative and cross-functional team environment.

• Stay current with the latest technologies and best practices, and promote continuous learning and self-development within the team. Mentor other team members, providing guidance and sharing your knowledge.

   

Qualifications:

• Minimum of 3 years of experience in backend and frontend development with a strong focus on Node.js, NestJS, React, Next.js, and related technologies.
• Experience with microservices architectures and monorepo environments will be a plus.
• Proficiency in PostgreSQL (AWS RDS), Redis, and backend data management.
• Familiarity with AWS cloud services including SQS, S3, Lambda, IAM, EC2, and EKS/ECS.
• Understanding of Docker, CI/CD pipelines, and experience with GitLab runners.
• Experience with frontend state management libraries (e.g., Zustand) and data-fetching tools like TanStack (React Query).
• Familiarity with component libraries such as PrimeReact or similar, and a working knowledge of React hooks.
• Ability to document architectures, designs, and processes clearly.
• Excellent problem-solving skills and attention to detail, with a passion for creating high-quality, performant code.
• Ability to work effectively both independently and as part of a team in an agile environment.
• Good communication skills, with the ability to interact professionally with team members and stakeholders.

• English at Upper-Intermediate level and above.

   

What We Offer:

• Competitive salary.
• A collaborative and innovative work environment.
• Professional development opportunities.
• The chance to work on exciting and challenging projects.
• A supportive company culture.

Join us in delivering excellence through agility and innovation!

About us:

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide. 
 

Our global team of talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon. 
 

At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success. 

To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey. 
 

Be part of the future of iGaming with ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here! 
 

Primary responsibilities: 

• Respond to customer inquiries and support requests promptly and professionally. 
• Identify, troubleshoot, and resolve technical issues (within the scope of their knowledge and responsibilities) faced by Operators or their clients. 
• Conduct analysis and analytics of the requested information. 
• Report bugs, malfunctions, or any unpredictable behavior of the software. 
• Provide step-by-step guidance and instructions to customers to resolve problems. 
• Collaborate with cross-functional teams, such as account managers or technical support, to escalate and resolve complex issues. 
• Document and track customer interactions, including issues, resolutions, and follow-up actions, using a ticketing system or CRM software. 
• Help Support peers with day-to-day tasks and professional development by sharing knowledge. 
• Improve and keep up-to-date knowledge about the product, current support workflows, and procedures. 

RNG Customer Support Engineer also performs other duties as they deem necessary in the execution of their duties or duties as delegated by the Support Manager, Head of Support, or the Employer. 

Proficiency requirements: 

• Bachelor's degree (or equivalent work experience). 
• Proven experience in customer service or related roles. 
• Strong problem-solving and analytical skills. 
• Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical individuals. 
• Proficiency in using ticketing systems, CRM software, and other support tools. 
• Knowledge of Microsoft 365 tools (MS Teams, Microsoft Word, SharePoint, etc.). 
• Ability to work independently and as part of a team in a fast-paced environment. 
• Strong time management and organizational skills with the ability to prioritize tasks effectively. 
• Customer-oriented mindset with a focus on providing exceptional service and satisfaction. 
• Multitasking. Customer Support Engineers should be able to handle multiple customer inquiries simultaneously or juggle various tasks. They should be able to multitask efficiently, prioritize tasks, and manage time effectively. 
• Tech-savvy. They should be an advanced PC user, being able to easily learn to work with any new tool or technology by using common guidelines and knowledgebases. 
• English level Intermediate or higher. 

Company offers: 

• Long-term employment. 
• Flexible timetable. 
• Comfortable working conditions. 
• Paid vacation and sick leaves. 
• English lessons, gym. 
• Competitive salary level. 

N-iX is a global software development company founded in 2002, connecting over 2,400+ tech professionals across 40+ countries. We deliver innovative technology solutions in cloud computing, data analytics, AI, embedded software, IoT, and more to global industry leaders and Fortune 500 companies. Join us to create technology that drives real change for businesses and people across the world.

Client - Europe's largest online car marketplace with 30M+ monthly users across 18 countries - is investing in a next-generation Agentic Software Delivery platform. The goal: run autonomous engineering tasks at scale, starting with SDLC automation and expanding beyond. Humans steer, agents deliver.
 

This is greenfield work. A dedicated team will build an end-to-end platform on top of AWS, integrating with existing internal systems and delivery processes. The north star is 10–20% of JIRA stories flowing through fully autonomous delivery within 12 months.

We are looking for a mature, self-driven Full-Stack Engineer with AI experience who thrives in ambiguity and takes ownership without waiting to be directed. This is not a request-response role - the ideal candidate proactively identifies what needs to be done, picks it up, and drives it forward.
Beyond core engineering, a meaningful part of the role (~10%) involves engaging with internal delivery teams: understanding how they work today, where friction exists in their SDLC, and feeding those insights back into what's being built. Think of it as technical discovery embedded in engineering - not BA in the traditional sense, but the same curiosity and listening skills applied in a developer-to-developer context.
As the platform rolls out, the engineer will also act as advocate and coach, helping other teams understand and adopt the new tooling.

Must-Have Requirements:

• 5-7+ years of hands-on software engineering experience in full-stack environments.
• AI Tooling: hands-on experience with AI-assisted development tooling - e.g. Claude Code, GitHub Copilot, Codex, Cursor, or similar agentic coding tools. Candidates must show genuine enthusiasm for - and practical experience with - using AI agents in their development workflow.
• Strong full-stack fundamentals; comfortable owning significant pieces end-to-end across frontend and backend.
• Proven ability to work in a proactive, self-directed manner - identifies gaps, proposes solutions, and executes without waiting for detailed instructions.
• Strong communication skills in English (B2–C1); able to engage confidently with peer engineers across teams.

Technical Stack & Experience

The platform is being built on AWS. The application stack is likely Java (backend) and React (frontend), driven by the selection of Camunda as the workflow engine, which runs natively on the JVM, with React used to build a custom UI layer on top of Camunda's interfaces.
That said, the final technology choices are not fully locked - the team should be prepared to adapt (e.g. to Python-based orchestration) if a different engine is selected.

Required:

• Solid Java and React experience (primary stack).
• Practical experience with AWS (core services: Lambda, ECS, etc.).

Strong Plus:

• Workflow Engines: Experience with workflow or orchestration engines (e.g. Camunda, N8N, or similar).
• Camunda experience specifically is a significant advantage given the current architectural direction.
• Familiarity with AWS AI services; AWS AI Practitioner certification (AIF-C01) is a notable bonus.
• Exposure to cloud-native orchestration patterns and multi-agent system design.

Mindset & Soft Skills:

• Energized by the idea of changing how software gets delivered - not just a participant, but a believer.
• Forward-thinking: stays current with the AI/agentic tooling landscape and brings new ideas to the team.
• Comfortable with ambiguity and evolving requirements; can make pragmatic decisions when the path isn't fully defined.
• Enjoys tight feedback loops - proactively seeks input from future users to shape what's being built.
• Acts as an advocate and coach when rolling out new tooling: explains, demonstrates, and helps others adopt.