Jobs at Djinni

We are looking for a Lead Full Stack Software Engineer (React + Node.js skills) to join our team! 
 

Our customer is the European online car market with over 30 million monthly users, with a market presence in 18 countries. As a Lead Engineer, you will play a pivotal role in shaping the future of online car markets and enhancing the user experience for millions of car buyers and sellers.
 

Responsibilities:

• Maintenance of existing services (e.g., bug fixes, security updates, improvements in Java, Scala, and TypeScript)
• Migrating legacy services to new technologies 
• Creating and managing online ads for private users (Web)
• Running user profile services to store and manage user data
• Be able to communicate with UX Designer to challenge hard-to-implement design elements and agree with them on lower-effort alternatives

Requirements: 

• 5+ years of commercial development experience
• TypeScript, React, and Node.js - Backend for Frontend pattern used - strong must
• Good HTML and CSS skills
• DevOps background - nice to have
• Java experience - nice to have
• Experience with AWS (Dynamo DB, EKS, RDS) - nice to have
• Great interpersonal and communication skills
• Upper-Intermediate level of English is a must

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

We’re looking for a creative Graphic Designer to support our Employer Brand, HR, and internal communications initiatives on a part-time basis.

In this role, you will help shape and strengthen our visual identity across multiple touchpoints. You’ll work on developing brand identity elements, creating engaging HR and recruitment materials and producing merchandise concepts that reflect our culture and values.

What you’ll do:

• Design recruitment materials (job ads visuals, offer template, presentations)
• Develop merchandise designs (apparel, welcome kits, event swag)

• Ensure visual consistency across all materials

   

What we’re looking for:

• Strong portfolio showcasing branding and marketing materials
• Experience with Adobe Creative Suite (or similar tools)
• Ability to translate ideas into clean, engaging visuals
• Good understanding of brand consistency and typography

• Ability to work independently and meet deadlines

   

This is a part-time (2-3 months) role ideal for someone who enjoys building something meaningful and contributing to a growing brand. 

Right now Snotor is looking for a QA engineer (Manual Testing). We offer IT-outsourcing services all over the world and give you an opportunity to work on interesting and powerful projects.

First of all, we need good, independent specialists

Requirements:

- Hard skills:

• Analyze, validate and review requirements;

• Experience with bug tracking system

• Knowledge of software development process, testing life cycle understanding;

• Experience in creating and supporting testing documentation (test case, bug report, test plan);

• Strong knowledge of software testing theory;

• Good knowledge of browser Dev Tools;

• Extremely detail-oriented, investigator and troubleshooter;

• Good communication skills, team working;

• Knowledge of desktop and web testing;

• Basic knowledge with REST API testing;

• Basic knowledge with SQL

•Good problem-solving abilities and strong passion to learn new things.

- Soft skills:

• Team player, fast learner

• Behavioral flexibility

• Effective communication

• Initiative

• Customer focus

The following will increase your value, as a professional, for us:

• 3+ years as manual QA Engineer experience in web/mobile applications;

• 1+ years Automate Web UI and API tests (+Mobile Software Testing)

Responsibilities:

• Analyze product requirements and support the development process.

• Analyze and report of test results in collaboration with leads.

Investigate, accumulate, and analyze info from specs, mockups, tickets, chats, and emails for further documentation.

• Provide functional and non-functional (mostly UI and UX, sometimes performance) testing.

• Create, manage, and control test documentation – test-cases, test-reports, checklists, etc.

We offer:

• Salary according to qualifications and experience;

• Official employment;

• 21 working days of paid vacation;

• 14 days paid sick leaves;

• Work on challenging web application projects which we deliver to our

clients from all over the world (North America, Europe, Australia, Asia).

The Opportunity

We are seeking a Site Reliability Engineer who will be responsible for ensuring the reliability, scalability, and performance of critical infrastructure systems and driving best practices in operational excellence. You will take a leadership role in implementing automation, optimizing system monitoring, troubleshooting complex issues, and enhancing the security and reliability of our IT systems. The ideal candidate will be a technical leader with deep expertise in managing large-scale infrastructure and a strong drive for improving operational efficiency.

Office hours and location

• Full-time, Monday to Friday
• Location: Argyle, TX – Onsite

Duties and Responsibilities

• Take ownership of the design, implementation, and maintenance of the organization’s infrastructure and systems, ensuring their optimal performance and reliability. This includes managing self-hosted systems, performing routine server maintenance, and conducting system upgrades.
• Lead and manage the resolution of complex incidents, ensuring minimal downtime and disruption. Drive the incident response process, including root cause analysis, post-mortem reporting, and implementing preventative measures to improve system reliability.
• Implement and optimize system monitoring and alerting systems across the infrastructure. Proactively monitor systems and services to identify and resolve potential issues before they affect end-users, ensuring high levels of system uptime and availability.
• Drive automation initiatives to streamline operational tasks, including server provisioning, configuration management, and incident response processes. Lead the effort to build and enhance internal automation tools and scripts to improve operational efficiency.
• Collaborate with the security team to improve security posture by enforcing security best practices, ensuring secure access management, and automating security patching and vulnerability management. Contribute to compliance initiatives by ensuring systems meet industry standards and regulations.
• Work closely with development teams, DevOps, and other cross-functional teams to implement and maintain reliable systems and ensure the smooth deployment of applications. Participate in the design and development of highly reliable, scalable, and fault-tolerant systems.
• Oversee and support the provisioning, de-provisioning, and management of user accounts and SaaS platforms. Work closely with IT and HR teams to ensure seamless access management during onboarding and offboarding.
• Design, implement, and test disaster recovery and backup processes to ensure data integrity and availability. Continuously improve these processes to minimize recovery time objectives (RTO) and recovery point objectives (RPO).
• Create and maintain comprehensive documentation for systems, processes, and incident response procedures. Share best practices and lessons learned through knowledge-sharing sessions, ensuring high levels of collaboration across teams.
• Stay current with the latest technologies and best practices in cloud computing, containerization, automation, and site reliability engineering. Lead initiatives to evaluate, implement, and integrate new technologies that can improve system performance and reduce operational costs.

Required Experience and Job Qualifications

• 3+ years of experience in Site Reliability Engineering, DevOps, or IT operations with significant hands-on experience in managing large-scale systems.
• Proficient with Linux/Unix systems, particularly RHEL and Ubuntu-like distributions.
• Experience with cloud infrastructure, primarily AWS, and the ability to manage and troubleshoot cloud-based environments.
• Strong understanding of networking concepts, such as TCP/IP, DNS, and HTTP/HTTPS, and hands-on experience troubleshooting network connectivity issues.
• Hands-on experience with tools like Apache, Nginx, MySQL, PostgreSQL, Docker, Kubernetes, Zabbix, Ansible, Puppet, and Terraform.
• Experience with infrastructure automation tools (e.g., Ansible, Puppet, Chef, Terraform) and configuration management best practices.
• Proficient in scripting and automation (e.g., Python, Bash, or Ruby).
• Experience with monitoring tools (e.g., Prometheus, Grafana, Datadog) and incident management platforms.
• Strong experience in troubleshooting complex incidents and system failures.
• Good understanding of security best practices, including access management, vulnerability scanning, and system hardening.
• Experience with disaster recovery, backup, and high availability solutions.

About us

Aircraft Performance Group (APG)

Aircraft Performance Group, LLC (APG) is a flight operations performance engineering firm, established in 1999, that specializes in Runway Analysis, Weight and Balance, and Flight Planning solutions for the airline and corporate flight operations industry. We maintain a current worldwide database of airport information and provide data based on FAR, EASA, and CASA requirements. APG is headquartered in Lone Tree, Colorado. Learn more at flyapg.com.

About the company
Turning marketing into a market-domination weapon, we created a new category - the marketplace for future customers. Businesses shop for leads as they shop for products in e-commerce: you see everything about a lead before you buy - full transparency, control, and predictable outcomes. We’re the #1 lead marketplace in the USA, and we’re accelerating.

Role overview
You’ll own the practical rollout of AI across iSpeedToLead - from aligning stakeholders to shipping automations that teams actually use. The goal is simple: turn AI initiatives into measurable business results and smooth user-facing experiences by connecting engineering work with day-to-day operations.

🔧 What You’ll Be Doing:

• Coordinate AI implementation projects across ops, sales, marketing, and customer support from kickoff to launch
• Translate business needs into clear technical tasks, and keep communication tight between AI/ML engineers and non-technical stakeholders
• Plan and manage timelines, scope, and delivery, removing blockers to keep projects on track
• Troubleshoot issues during rollout and ensure AI tools integrate cleanly into existing workflows and systems
• Train internal teams on new AI-driven tools and define simple adoption playbooks so usage sticks
• Build and optimize automation workflows in Make.com using APIs, webhooks, and AI model capabilities
• Design, refine, and maintain prompts and response formats (including structured JSON outputs) for reliable system integrations

✅ What Makes You a Strong Fit:

• 3+ years of experience in technical project management, AI implementation, automation, or integration roles
• Hands-on experience with OpenAI API, including Assistants, model selection, and function calling
• Advanced prompt engineering skills, including behavior tuning and managing edge cases in production use
• Working knowledge of model differences across OpenAI, Anthropic Claude, Google Gemini, and Amazon Bedrock/Amazon Q
• Strong Make.com experience building automations with webhooks, API calls, error handling, and monitoring
• Practical experience integrating speech-to-text and text-to-speech tools into workflows
• Confidence working with JSON formatting and dynamic parameter mapping for dashboards, tools, or UIs
• Experience shipping AI agents or model-powered features into live workflows used by real teams
• Strong communication skills - you can explain AI behavior and limitations clearly to non-technical stakeholders
• English level B2+ - used daily for documentation, cross-team communication, and working with global tools and APIs

➕ Bonus if you have:

• Experience implementing AI in SaaS, marketplaces, or real estate tech products
• Familiarity with Zapier and work tools like Jira, Slack, Notion, Monday.com, or Trello
• Experience working in Agile/Scrum teams and running predictable delivery rituals
• Basic understanding of ML concepts, data structuring, and how model performance is evaluated in practice

🎁 Why You’ll Love It Here:

• You’ll work at the core of a product-led, AI-powered startup where data drives every decision
• Your work will ship fast and impact thousands of users
• High autonomy, low bureaucracy: we trust you to own your domain
• Remote-first culture with flexible hours and async-friendly communication
• Salary (fixed base) ABOVE the market average
• A smart, passionate team that moves fast, supports each other, and builds cool stuff
• 15 paid vacation days plus 5 paid sick days annually
• Paid access to courses, books, and growth resources
• Real decision-making power and ownership of your results

F-47 helps post-MVP startups rapidly strengthen their technical teams. Our clients are founders from around the world who need developers in days, not months. We are at an early stage and looking for the first commercial hire to join our team.

Who we are looking for:

A Sales Manager with specific experience in Outstaffing/Outsourcing. This is a key requirement — you must understand the model, the sales cycle, and how to speak with technical founders.

Format: Part-time, remote.

Compensation: $600/mo starting base + % commission (base salary increases as we grow).

Responsibilities:

* Processing 5–7 inbound leads per day: qualification, needs assessment, and closing deals.

* Communicating with startup Founders and CTOs in English.

* Guiding clients through the funnel from first contact to contract.

* Providing feedback to the team: what clients ask, where we lose them, and what needs to change.

Requirements:

* Must-have: Experience working in an IT Outstaffing or Outsourcing company.

* Fluent English (written + spoken).

* Understanding of the startup environment (MVP, burn rate, scaling).

* Independence — this is a part-time role without micromanagement.

Nice to have:

* Experience with CRM (Pipedrive/HubSpot).

* Outbound experience (LinkedIn, email).

* Understanding of tech stacks.

* Experience with US/EU markets.

Why join us:

* You will be the first commercial hire with the chance to build sales from scratch.

* Direct access to the founder; fast decision-making without bureaucracy.

* Niche focus: Startups in AI, HealthTech, GreenTech, and vertical SaaS.

* Fast track to full-time based on results.

To Apply:

Please tell us where you have worked for outstaffing and what types of clients you handled.

About project

FitMe is a fitness app created for people who want to stay active without long, repetitive workouts. It offers short, easy-to-follow routines that can be done at home with no equipment. FitMe is perfect for busy people who want to maintain their health, boost energy levels, and feel good every day — without going to the gym or spending hours on exercise.
 

Responsibilities

• Engaging with key stakeholders (product managers, marketers) to identify needs and shape the analytics strategy.
• Prioritizing tasks based on business value and potential impact, balancing urgent requests with long-term strategic initiatives.
• Building and maintaining dashboards, reports, and key metrics to support data-driven decision-making.
• Designing, running, and analyzing A/B tests to validate hypotheses, measure the impact of product changes, and drive continuous improvement.
• Collecting requirements and maintaining the event logging template to ensure accurate and comprehensive tracking of user interactions and key product events.
• Ensuring data quality, uncovering insights, and providing actionable recommendations to improve the product and marketing performance.
   

Requirements

• 2+ years of experience in a similar analytics role.
• Advanced SQL proficiency for querying and analyzing large datasets.
• Solid understanding of statistics, including experiment design, statistical tests, correlation analysis, and segmentation.
• Hands-on experience with BI tools such as Tableau or Power BI.
• Ability to effectively communicate insights, presenting analysis results clearly and compellingly.
• Experience in full-cycle product analytics — owning both product and marketing analytics, independently prioritizing analytical tasks, and driving data-informed decisions.
   

Would be a plus

• Python skills (pandas, data visualization, statistics) for data manipulation and analysis.
• Experience with subscription monetization products — understanding key metrics, user retention, churn analysis, and revenue optimization strategies.
• Basic knowledge of Data Science — familiarity with machine learning concepts, predictive modeling, or clustering techniques
   

Personal qualities

• Proactive and independent — taking ownership of analytics, driving initiatives, and making data-driven decisions without constant supervision.
• Excellent communication skills — clearly conveying insights, justifying decisions, and collaborating with stakeholders across teams.
• Attention to detail — ensuring accuracy in data analysis, reporting, and experiment evaluation.
• Business-oriented thinking — understanding how analytics impacts product growth, user experience, and revenue.
   

Mastery of the following technologies/tools the team uses:

• Tableau
• SQL
• Redshift
• Python
• Git

Employee Benefits:

• Remote-First Culture: Our team is diverse and extensive, just like our product portfolio. We provide a flexible working schedule and let you work anywhere in the world, either remotely or in one of our corporate hubs.
• Сoworking Compensation: We provide 50% compensation for coworking spaces worldwide to make sure that everyone has a comfortable and inspiring workspace.
• Public Holidays Policy: Gismart observes public holidays based on the Ukrainian or Polish holiday calendars. Employees working in other locations are entitled to 12 public holidays per year.
• 100% Sick Leave Compensation
• Mental and Physical Health: To help you stay happy and healthy, Gismart will partially cover your medical insurance, sports activities, therapy costs.
• Personal Equipment Policy: Of course, we’ll provide you with all the equipment you need or cover the maintenance cost for your own tools.
• Personal Learning and Development: We love to see you learn and grow, so Gismart will cover 70% of your professional development courses. We’ll also pay for 100% of corporate English courses.
• Time-Off Policy: Every employee gets 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart.
• Corporate Events: We are remote-first, but we love meeting up in person. Whenever possible, we organize corporate events and team-building activities across all Gismart hubs.

About project

Music Apps at Gismart manages a portfolio of global music apps with nearly 500M installs — proof that mature products can still grow fast.
We challenge funnels, creatives, and assumptions to scale sustainably.

What you will do:

• Own Web2Web acquisition funnels
• Define and optimize funnel structure, messaging, and user flow to maximize CVR and LTV
• Partner with UA, Creative, Design, Product, and Engineering teams to launch and iterate funnels
• Drive checkout optimization
• Translate product features into high-performing acquisition narratives
• Define user personas and intent-based segments

• Lead A/B testing roadmap across landings, pricing, and offers

   

Key qualifications:

• 1+ years in Product Marketing, Growth, or Performance-oriented roles
• Hands-on experience with Web2Web or Web2App acquisition funnels
• Strong understanding of paid traffic dynamics (Meta, Google, TikTok, etc.)
• Proven experience improving conversion rates and acquisition efficiency
• Data-driven mindset with experience reading funnel analytics
• Experience running A/B tests at scaleStrong cross-functional collaboration skills

• Ability to prioritize experiments based on impact vs effort

   

Would be a plus (flexible requirements):

• Familiarity with Stripe, Paddle, or other web payment platforms

• Ability to build funnels in no-code tools

   

Personal qualities:

• Strong sense of ownership and accountability for acquisition results
• Highly analytical and comfortable making decisions based on data
• Structured thinker who can break complex funnels into clear, testable components

• Bias toward action with a test-and-learn mindset

   

Employee Benefits:

• Remote-First Culture: Our team is diverse and extensive, just like our product portfolio. We provide a flexible working schedule and let you work anywhere in the world, either remotely or in one of our corporate hubs.
• Сoworking Compensation: We provide 50% compensation for coworking spaces worldwide to make sure that everyone has a comfortable and inspiring workspace.
• Public Holidays Policy: Gismart observes public holidays based on the Ukrainian or Polish holiday calendars. Employees working in other locations are entitled to 12 public holidays per year.
• 100% Sick Leave Compensation
• Mental and Physical Health: To help you stay happy and healthy, Gismart will partially cover your medical insurance, sports activities, therapy costs.
• Personal Equipment Policy: Of course, we’ll provide you with all the equipment you need or cover the maintenance cost for your own tools.
• Personal Learning and Development: We love to see you learn and grow, so Gismart will cover 70% of your professional development courses. We’ll also pay for 100% of corporate English courses.
• Time-Off Policy: Every employee gets 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart.
• Corporate Events: We are remote-first, but we love meeting up in person. Whenever possible, we organize corporate events and team-building activities across all Gismart hubs.

Job Description

• 5+ years of experience in native Android development
• Proven experience delivering production-ready Android apps
• Hands-on with Jetpack Compose, MVVM architecture, and Android Jetpack libraries
• Familiarity with REST API integration and dependency injection (Hilt/Dagger)
• Ability to take full ownership of features and their quality
• Optional: experience with wearables, IoT devices, and startup environments

Job Responsibilities

• Develop a greenfield native Android application from design to production
• Collaborate closely with one existing engineer and client team
• Apply modern Android best practices to ensure scalable, maintainable code
• Implement triggers, backend integration, and AI-first features using AI-assisted tools
• Recreate and maintain all automation and scheduled tasks (triggers)
• Ensure high-quality code, test coverage, and performance

Department/Project Description

Product: Smartwatch application for kids

Platform: Native Android

Stage: Greenfield development, designs and requirements already prepared

Team: Client’s internal engineering team + you as lead Android developer

Skill Category

Mobile

Keyskills - Must Have

• Mobile (Android/iOS)
• Kotlin
• Copilot

About project

FitMe is a fitness app created for people who want to stay active without long, repetitive workouts. It offers short, easy-to-follow routines that can be done at home with no equipment. FitMe is perfect for busy people who want to maintain their health, boost energy levels, and feel good every day — without going to the gym or spending hours on exercise.

What you will do:

• Own full lifecycle of marketing funnels: from ideation and design through development, testing, analysis, and scaling
• Conduct market and user research to identify new growth opportunities
• Define, test, and refine value propositions for marketing funnels across different traffic channels
• Generate and validate hypotheses for A/B testing based on analysis of user behavior and marketing performance data
• Collaborate closely with marketing, product, engineering, design, and analytics teams to achieve business goals

• Evaluate and implement effective monetization strategies

   

Key qualifications:

• 1+ years of experience in product management, product/growth marketing, user acquisition, or creative marketing
• Experience setting tasks and communicating with development and design teams
• Understanding of unit economics
• User flow optimization experience
• Data-driven mindset with the ability to turn data & insights into actionable points
• Creative thinking and open mind

• English level — B2+

   

Employee Benefits:

• Remote-First Culture: Our team is diverse and extensive, just like our product portfolio. We provide a flexible working schedule and let you work anywhere in the world, either remotely or in one of our corporate hubs.
• Сoworking Compensation: We provide 50% compensation for coworking spaces worldwide to make sure that everyone has a comfortable and inspiring workspace.
• Public Holidays Policy: Gismart observes public holidays based on the Ukrainian or Polish holiday calendars. Employees working in other locations are entitled to 12 public holidays per year.
• 100% Sick Leave Compensation
• Mental and Physical Health: To help you stay happy and healthy, Gismart will partially cover your medical insurance, sports activities, therapy costs.
• Personal Equipment Policy: Of course, we’ll provide you with all the equipment you need or cover the maintenance cost for your own tools.
• Personal Learning and Development: We love to see you learn and grow, so Gismart will cover 70% of your professional development courses. We’ll also pay for 100% of corporate English courses.
• Time-Off Policy: Every employee gets 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart.
• Corporate Events: We are remote-first, but we love meeting up in person. Whenever possible, we organize corporate events and team-building activities across all Gismart hubs.

The Role

We’re looking for a Marketing Leader to lead growth for a global EdTech mobile product with a proven, scaled acquisition engine. This is a hands-on leadership role for someone who enjoys momentum, ownership, and the challenge of pushing a strong system further.

You’ll step into an organization running at a 7-digit monthly marketing spend, with a clear ambition to triple that level in 2026. Your focus will be on scaling performance marketing, raising the bar on creative and experimentation, and continuously improving efficiency as we grow.

As Head of Marketing, you’ll own the marketing function end to end — performance marketing, experimentation, creative production, and team development. You’ll work closely with the GM and leadership team to translate business goals into clear, measurable growth plans, while keeping execution fast, collaborative, and a little bit fun.

What will you be responsible for

• Define and own the overall marketing strategy for one of our subscription-based EdTech mobile apps, turning business goals into a clear, executable acquisition plan.
• Own and optimize product-wide CPA at scale, with Meta Ads as the primary growth driver and a strong focus on efficiency and volume.
• Scale acquisition through continuous experimentation, testing new UA channels and approaches beyond the core setup.
• Own marketing performance tracking end-to-end — from channel-level KPIs to CPA monitoring and optimization.
• Lead, mentor, and grow the UA and Creative Production teams, supported with the right resources, tooling, and clear priorities.
• Drive team performance through regular feedback, structured evaluations, and individual development plans.
• Evaluate, test, and implement new MarTech tools and integrations to improve speed, insight, and scalability.

Your expertise

• Strong marketing leadership background with 5+ years of experience in B2C performance marketing (Mobile/Web, Tier-1). We’re looking for someone who has previously excelled as a Head of Performance, UA Lead/Meta Lead, or Creative Marketing Lead.
• Proven track record of managing 7-figure monthly spends with a focus on positive ROI and net profit growth.
• Deep-dive expertise in Meta Ads, along with a strong understanding of Google UAC, TikTok, and other UA sources.
• Hands-on experience solving complex scaling problems and navigating platform-specific volatility.
• Expertise to build and optimize a creative production process/factory, with a strong focus on automation and efficient integrations.
• Experience leading teams in fast-paced startup environments, including hiring, performance management, and building IDPs.

Competencies & Mindset

• Systematic and data-driven approach to every decision you make.
• T-shaped mindset with a deep understanding of how effective marketing impacts overall business goals.
• Strong discovery & hacker mindset with a passion for constant experimentation and testing new hypotheses and approaches.
• Ability to thrive in a “fast-paced” environment where agility and speed of execution are key.

Hiring Process

Stage 1: Interview with HR (1h).
Stage 2: Technical assignment.
Stage 3: Interview with General Manager.
Stage 4: Interview with C-level team.

What we offer for your success

• Monthly bonus system based on key metrics.
• Very warm and friendly working environment and flexible working schedule.
• 20 days off + paid national holidays, and 12 sick days paid by the company per year.
• Medical insurance, and health protection programs (with COVID-19 and dental coverage).
• Continuous professional development and growth opportunities.

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

EverHelp is a company in the Genesis ecosystem. We’re a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

We’re currently expanding our team for one of our partners, and looking for a Customer Support Representative (German Desk, Middle level) to join our international customer care team.

If you enjoy helping customers, can dive deep into requests, and stay calm, empathetic, and professional — this role is for you!
 

Required experience and skills:

• 6+ months of experience as a Customer Support Representative;
• German — C1+ (both written and spoken, close to native);
• English — B2–C1;
• Excellent verbal and written communication skills;
• Strong empathy, emotional intelligence, and active listening skills;
• Ability to stay focused under pressure and handle multiple requests simultaneously;
• Attention to detail and ability to deeply analyze customer requests;
• Proficiency in MS Office, ticketing systems, and email management tools.

Your future responsibilities include:

• Resolving all inbound and outbound support requests according to internal guidelines;
• Providing customer support via e-mail, chat, and phone;
• Escalating tickets to mentors and team leaders when needed;
• Maintaining high-quality standards in every customer interaction;
• Giving feedback on processes and sharing ideas to improve customer satisfaction.

Performance expectations (first 6 months):

• Minimum 50 points per hour (PPH) per shift
  (1 e-mail = 1 point, 1 chat or call = 2 points);
• Strong focus on quality and detailed handling of customer requests.

Why EverHelp:

• Work in a dynamic international environment with interesting customer requests;
• Opportunity to collaborate with European markets and clients;
• 20 paid vacation days;
• 10 paid sick leaves (medical confirmation required);
• Wellness & Educational Bonus;
• No time tracker;
• Contract-based cooperation;
• Trial period — 3 months;
• Flexible shifts:
  • 08:00–16:30 CET (30-minute break)
  • 08:30–17:00 CET (30-minute break)

Career growth opportunities:

• Quality Control Agent;
• Customer Support Team Lead.

Recruitment process:

1. Intro call with a TA Specialist;
2. Test assignment (2 hours to complete);
3. Interview with Hiring Managers;
4. Final 30-minute interview with the client.
   
   Join EverHelp and become part of a team that turns customer service into an art!

Applefy - a high-quality Mobile and Web Development company, is looking for a talented Engineer to join our dynamic team on an ongoing project. 
This is a fantastic opportunity for a developer passionate about building high-quality mobile applications and wanting to grow their skills in a flexible and supportive environment.

What We Offer:

• Flexible work schedule: Manage your own time and work at your own pace.
• Fully remote: Work from anywhere in the world.
• Comprehensive leave policy: Enjoy all official holidays, 20 days of paid vacation, and 10 sick days without needing a doctor’s note.

Key Requirements:
• Strong communication skills
• Proficiency in spoken English
• 1+ years of experience with SwiftUI and UIKit
• SwiftUI experience 
• Experience with Combine or Async-Await
• Solid understanding of UI/UX principles
• Keen attention to detail

Preferred Qualifications:

• A desire to learn and grow professionally
• Experience in product development
• Residency in Ukraine 🇺🇦

If you’re ready to take the next step in your career with Applefy, we’d love to hear from you!
 

Mandatory Skills:
  Minimum 2+ years of hands-on experience building production React applications - Strong knowledge of React fundamentals - hooks, component composition, state management patterns, performance considerations - Experience integrating with REST APIs and websockets: async flows, caching, pagination, optimistic updates, error handling - Solid JavaScript (ES6+) skills - Strong HTML/CSS skills - responsive layouts, cross-browser behavior, component-level styling, accessibility basics (WCAG-aware) - Experience with modern frontend tooling: bundlers/build systems, environment configs, package management - Ability to write and maintain tests (e.g., React Testing Library/Jest) and deliver changes safely - Experience debugging production issues using browser devtools, logs, and monitoring tools - Ability to work independently in a remote setup, manage time well, and communicate clearly and proactively - Comfortable collaborating in a PR-based workflow (Git), participating in code reviews, and following coding standards

Responsibilities:

  Build new features for SURE product surfaces (web app, admin portal, embedded widget/iframe experience)
- Implement pixel-accurate UI from designs, ensuring responsive behavior and solid accessibility basics
- Integrate frontend with backend APIs: data fetching, error handling, retries, loading states, and edge-case handling
- Develop reusable UI components and maintain a consistent style system across the product
- Optimize performance for real-world usage - rendering efficiency, bundle size, perceived performance, and smooth interactions
- Write and maintain automated tests for critical UI flows and support QA with clear repro steps
- Troubleshoot production UI issues, perform root-cause analysis, and deliver fixes with minimal regression risk
- Collaborate closely with Product, Design, and Backend teams- refine requirements, estimate work, and deliver iteratively
- Contribute to code reviews, documentation, and frontend best practices

Nice to have:
  Experience with embedded apps / widgets / iframes and cross-window communication patterns (postMessage, resizing, sandboxing) - Experience with authentication flows (SSO/OIDC) and role-based access UI (permissions, feature flags) - Familiarity with performance tuning: Lighthouse, bundle analysis, code splitting, lazy loading, memoization - Experience with component libraries/design systems and maintaining reusable UI kits - Familiarity with real-time UI patterns (websockets, streaming updates, chat-like interfaces) - Experience with frontend observability tools (Sentry, Datadog RUM, LogRocket) and analytics events tracking - Experience working in B2B SaaS or enterprise products (tables, filters, complex forms, multi-step flows) - Basic CI/CD awareness for frontend deployments (build pipelines, environment promotion, preview builds)

We are seeking an experienced Senior Project Manager with 5+ years of experience in managing data-related projects and Business Intelligence (BI) solutions in the pharmaceutical industry. This role will oversee multiple simultaneous projects and support requests for our onshore Chicago office, ensuring smooth execution and alignment with business objectives.
 

Responsibilities:

• Lead and manage multiple concurrent data and BI projects, ensuring successful execution within scope and timeline from initiation to closure
• Manage multiple concurrent projects and support requests, prioritizing work effectively in a fast-paced environment
• Collaborate with stakeholders to understand business objectives, commercial data needs, and project priorities
• Manage cross-functional teams, including software developers, data engineers, BI developers, and analysts, ensuring efficient collaboration and high-quality deliverables
• Develop and maintain detailed project plans, roadmaps, and status reports to track progress and identify risks early
• Proactively identify, assess, and mitigate project risks while ensuring issues are resolved in a timely manner
• Facilitate regular project meetings, ensuring clear communication, collaboration, and accountability across all stakeholders
• Drive Agile methodologies to enhance workflows and delivery processes
• Communicate project status, key milestones, and potential risks to stakeholders in a clear and structured manner
• Continuously improve project management best practices, leveraging lessons learned and process optimizations

Requirements:

• 5+ years of experience as an IT Project Manager 
• Strong technical background
• Proven experience managing multiple projects simultaneously
• Experience handling project support requests and managing client expectations
• Strong knowledge of Agile methodologies (e.g., Scrum, Kanban)
• Excellent leadership and team management skills, with the ability to inspire and guide diverse teams
• Strong problem-solving and decision-making abilities, with a proactive approach to risk and issue management
• Experience in stakeholder management, with the ability to navigate and influence across different levels of an organization
• Excellent communication skills, both written and verbal, with the ability to present complex information clearly
• Proficiency in project management tools such as Jira, Microsoft Project, Trello, or Asana
• Ability to work effectively in a fast-changing and dynamic business environment

Nice to have:

• Certification in Agile or Project Management (e.g., PMP)
• Experience working with onshore/offshore teams
• Knowledge of advanced analytics, AI/ML in pharma, or related fields

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers