Jobs at Djinni

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for a SMM Specialist!

Requirements:

- 2+ years of hands-on experience managing social media and content for brands.

- Proven experience in sports, esports, or betting industries.

- Strong understanding of SMM analytics and data-driven decision-making.

- Ability to work independently and manage multiple channels simultaneously.

Will be plus

- Experience working with AI tools.

- English proficiency at Intermediate level.

- Skills in Figma and Photoshop.

- Experience using Jira, Slack, and Notion.

Soft Skills

- Excellent communication skills.

- Ability to work autonomously, multitask, and meet deadlines in a fast-paced environment.

- Proactive and results-oriented mindset.

- Creative thinking.

- Friendly and collaborative attitude.

Key responsibilities:

- Managing the brand’s social media accounts (2–4 platforms, including Instagram and Telegram).

- Participating in the development of the SMM strategy.

- Collaborating with cross-functional teams and preparing task briefs.

- Creating and maintaining content plans.

- Developing creative engagement and retention mechanics for users.

- Planning and reporting.

Our benefits to you:

☘️An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more.

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed.

🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided.

🏖Paid vacations, sick leave, personal events days, days off.

💵Referral program — enjoy cooperation with your colleagues and get the bonus.

📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences.

🎯Rewards program for mentoring and coaching colleagues.

✈️In-house Travel Service.

🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie / book / pets lovers and more.

🎳Other benefits could be added based on your location.

Our requirements: 

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time) 

• Confident PC user with solid knowledge of Microsoft Windows 

• Technical background or strong interest in exploring software and hardware products 

• Strong organizational, training, and time-management skills 

• Excellent communication and active listening abilities 

• Understanding of conflict resolution 

• Empathy, positive attitude and self-control 

Nice to Have: 

• Previous experience in customer or technical support 

• IT education or relevant technical background 

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary: 

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities: 

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products 

• Identify, analyze, and troubleshoot technical issues and provide effective solutions 

• Respond to support queries via phone, chat, and email 

• Assist customers with software and hardware configurations, billing, and merchant services–related requests 

• Maintain clear and detailed documentation of all service inquiries. 

About US:

Headquartered in New York City, USA, B2B Soft is an established leader in the development, implementation, and support of retail management systems (RMS) designed for the wireless retail industry. With over 20 years in business, we have built a best-in-class point of sale (POS) solution recognized by major telecom operators and serving customers across North America. 

As a true product organization, we work seamlessly with clients to ensure that the evolution of the platform is always in sync with their business needs, with a solid infrastructure behind it.  

A client’s success is our priority. Innovation is our tool. We care about customers by going above and beyond in intellect and effort. We are honest and curious. And we are agile, applying our knowledge and skills to best serve our clients and partners. Here, you will work with advanced products, be part of an open and transparent culture, learn both IT and business and advance quickly. 

Compensation/Benefits: 

Our culture is a collaborative, hands-on community where all voices are welcome at the table and existing associates’ welcome new employees with open arms. We are in an exciting phase of accelerated growth, and we welcome motivated individuals keen to hit the ground running. We also offer career and proficiency development plans and free English courses with native speakers. 

We’re hiring: Landing Page & Frontend Specialist

📍 Valencia, Spain | Full-time | On-site

We’re looking for a creative landing page and frontend specialist to create interactive HTML content optimized for mobile devices and focused on conversion.

The candidate should be able to turn product information into an attractive visual customer journey, implement designs using HTML, CSS and JavaScript, and integrate analytics, APIs, short links and e-commerce functionality.

Requirements:

• Experience creating landing pages

• Strong knowledge of HTML, CSS and JavaScript

• Understanding of CRO (Conversion Rate Optimization)

• Experience with responsive and mobile-first design

• Ability to structure product information into a clear and conversion-focused customer journey

• Experience integrating analytics, APIs and e-commerce functionality

• Ability to work independently and propose solutions

We’re looking for someone who combines creativity, frontend skills and a strong understanding of conversion.

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for a Senior Business Partner!

Requirements:

- Minimum 3 years of experience in a similar role (People Partner / HR Business Partner).
- Experience working with high-volume roles (call centers, distribution, sales agents, etc.) is a plus.
- Experience in implementing organizational changes and supporting employees through transitions.
- Ability to analyze employee turnover and develop retention strategies.
- Experience conducting one-to-one meetings, identifying issues, and providing actionable recommendations.
- Experience in organizing and conducting Performance Reviews and creating employee development plans.
- Ability to support managers in team management and talent development.
- Strong analytical and communication skills, knowledge of HR systems.

Key responsibilities:

HR process implementation & change management:
- Ensure the effective implementation of new HR processes and changes, provide guidance to employees and managers, and minimize resistance to change.
Employee retention management:
- Analyze turnover drivers, develop and implement retention programs, and improve employee satisfaction and performance
Onboarding:
- Ensure a smooth and effective onboarding process for new employees, continuously improve onboarding based on feedback and results.
Employee development:
- Identify development areas, analyze performance results, provide feedback, support career growth, and create individual development plans.
Feedback & communication:
- Conduct regular one-to-one meetings, gather feedback to identify issues and improve processes, and provide career guidance.
HR administration:
- Ensure timely execution of operational HR tasks (onboarding, transfers, offboarding), maintain HR analytics and reporting (weekly/monthly).
Manager support:
- Provide guidance and recommendations to managers on team management and development, assist in resolving HR-related issues, and support overall team effectiveness.

Our benefits to you:

☘️An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more.

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed.

🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided.

🏖Paid vacations, sick leave, personal events days, days off.

💵Referral program — enjoy cooperation with your colleagues and get the bonus.

📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences.

🎯Rewards program for mentoring and coaching colleagues.

✈️In-house Travel Service.

🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie / book / pets lovers and more.

🎳Other benefits could be added based on your location.

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications and regulatory technologies. 

We are looking for a Funnel Optimization Manager!

Requirements:

- 2+ years of experience in Betting, Affiliate Marketing, or Media Buying.

- Strong understanding of acquisition, conversion, and retention funnels.

- Experience analyzing traffic, advertising campaigns, landing pages, and user journeys.

- Solid understanding of key performance metrics, including CTR, CPM, CPA, eCPA, Reg2FD, FD2RD, Retention, LTV, and ROI.

- Experience designing, running, and analyzing A/B tests.

- Ability to work with large datasets and identify growth opportunities.

- Experience developing business hypotheses and preparing requirements for cross-functional teams.

- Experience collaborating with Product, Traffic, Retention, and Country teams.

- Strong analytical and systems-thinking skills with a results-driven mindset.

- Experience working across multiple GEOs will be considered a strong advantage.

Key responsibilities:
- Analyze end-to-end funnels from traffic acquisition to repeat deposits.

- Evaluate traffic quality and user journeys across all acquisition channels.

- Identify and prioritize opportunities to improve conversion, retention, and LTV.

- Optimize the Traffic → Landing Page → Registration → First Deposit → Retention funnel.

- Develop and implement growth hypotheses together with the Traffic, Product, Retention, and Country teams.

- Monitor the performance and effectiveness of implemented funnel improvements.

- Conduct competitor analysis and identify industry best practices.

- Evaluate the business impact of product and marketing changes.

- Audit creatives, landing pages, targeting, and user scenarios to - identify optimization opportunities.

- Design, launch, and analyze A/B tests in collaboration with Product, Traffic, and Retention teams.

- Prepare product and retention improvement requirements for development teams.

- Provide recommendations for funnel localization and optimization across different GEOs.

- Track the implementation of approved initiatives and measure their results.

- Prepare analytical reports, insights, and recommendations for Country.
- Managers and cross-functional teams.

Our benefits to you:

☘️An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more.

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed.

🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided.

🏖Paid vacations, sick leave, personal events days, days off.

💵Referral program — enjoy cooperation with your colleagues and get the bonus.

📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences.

🎯Rewards program for mentoring and coaching colleagues.

✈️In-house Travel Service.

🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie / book / pets lovers and more.

🎳Other benefits could be added based on your location.

We are looking for a technical support engineer in Bratislava.

This position is also suitable for Junior-level professionals.

Servers.com is an international hosting provider with data centers in the US, Europe and Asia. We provide reliable business solutions: dedicated servers, cloud technologies, load balancer, firewall, Kubernetes and monitoring services.

Clients use our services to deploy game servers, payment gateways, streaming services and other high-load systems.

We will welcome you to our team if you want to learn:
– system administration of servers from anywhere in the world;
– diagnose hardware, software and network server issues;
– work with hardware monitoring;
– work with cloud technologies.

Requirements:
– your English is sufficient for e-mail correspondence;
– you are attentive to details, able to search and analyze information;
– you know what components a modern computer consists of;
– you understand the basic principles of the Internet and computer networks.

Will be an advantage:
– experience with Linux operating systems (Ubuntu, CentOS, Debian);
– basic knowledge of working in the Linux terminal;
– experience in installing Windows/Linux OS from the ground up.

We offer:
– work in a team of professionals at international level;
– comfortable working conditions: schedule without night shifts, no overtime, no phone support, smooth integration into the workflow;
– mentor assistance, learning modern IT technologies;
– individual vocational training plan for 12+ months;
– opportunity to practice and improve your English;
– сompetitive salary and all necessary equipment;
– remote work from Bratislava with the possibility to use our co-working space;
– support of legalization in Slovakia if needed.

A potential invitation to potential minds!

4K-Soft is People. People are most important to us. People are at the heart of every connection we build. Come and join 4K-Soft, where human minds come together to pave the way for the future. We offer a variety of full-time jobs, training programs and internships. Only imagine, how you can help our company and start your career with 4K-Soft!

We are looking for a Strong Junior FullStack Web Developer.

What we expect from you:

2+- years of commercial experience:
 

• Node.js
• React
• PostgreSQL

We offer:
 

Competitive level of remuneration

Modern comfortable office or remote work

Convenient work schedule, paid vacation and sick leaves

The opportunity to grow professionally by participating in the implementation of interesting and complex projects, as well as showing personal initiative.

Who are we?

Fuel is building the first multi-agent platform for finance, automating the work of the CFO office with AI. Founded in 2021 as a finance-as-a-service company that ran finance for businesses with over $1B in combined P&L, Fuel rebuilt itself around agents in 2026. Backed by Markus Villig (Bolt), John S. Kim (SendBird), Stratmind, and Bad Ideas.

fuelfinance.me

www.instagram.com/fuelfinance

youtu.be/eI5VH2Ks9o4

Who are we searching for?

We're looking for an Enterprise Finance Engineer — someone who can design and implement AI-powered finance systems for our largest and most complex customers. This role sits at the intersection of Finance, Accounting, Systems, Automation, Integrations, and AI.

You'll work directly with CFOs, Finance Directors, Controllers, IT teams, and finance teams to redesign finance operations through AI, automation, and system integrations. You'll own a small number of large, strategic customers end-to-end — from understanding business processes to designing scalable solutions and continuously improving them as the business evolves.

This isn't a role for someone who wants repeatable implementations or well-defined requirements. Every customer is different. You'll navigate ambiguity, work with demanding stakeholders, and solve unique technical problems without predefined playbooks. If that energizes you, we'd love to meet you.

What are your responsibilities?

• Design and implement AI-powered finance systems for enterprise customers
• Lead discovery sessions to understand finance processes and identify automation opportunities
• Build workflows for reporting, forecasting, financial controls, reconciliations, and planning
• Design integrations across ERP, accounting, CRM, payment, BI, and data platforms
• Translate finance requirements into scalable workflows, automations, and system architecture
• Build AI agents, validation logic, and automation frameworks that reduce manual work
• Partner with Engineering on APIs, integrations, and workflow orchestration
• Coordinate across Engineering, Product, and Customer Success as the trusted technical partner for your customers
• Continuously improve customer solutions as business needs evolve

What are the preferred requirements for the role?

• 10+ years implementing finance systems, automations, or enterprise finance operations
• 1+ year building AI-powered automations, agents, workflows, or internal AI tools
• Hands-on experience with APIs, system integrations, automation platforms, and data warehouses
• Experience working with enterprise or multi-entity organizations (multiple stakeholders, legacy systems, changing requirements, long implementation cycles)
• Proven experience leading implementation projects end-to-end — discovery, solution design, rollout, training, and support
• Fluent English
• Strong understanding of finance and accounting processes, including financial close, reporting, FP&A, revenue, AP/AR, and financial controls
• Ability to understand how financial data flows across systems and departments
• Experience with ERP, accounting, or billing systems
• Proven impact in numbers: hours saved, manual work reduced, faster reporting, or fewer errors
• Excellent communication skills and experience working directly with senior finance stakeholders
• Strong systems thinking — the ability to see the bigger picture and break complex finance processes into scalable, maintainable, reusable solutions
• Ownership: taking full responsibility from problem discovery through implementation and post-launch optimization
• Learning agility: quickly mastering new AI tools, technologies, and approaches
• Strong problem-solving under ambiguity, with the judgment to make trade-offs and prioritize
• Strong drive to eliminate repetitive manual work
• Proactivity and a high level of responsibility
• Ability to work in a fast-paced environment

Will be a plus:

• Python or other scripting experience
• SQL and the ability to retrieve and validate financial data independently
• Experience with tools like NetSuite, QuickBooks, Xero, Stripe, Salesforce, HubSpot, Zuora, BigQuery, Snowflake, PostgreSQL, Looker, Power BI, Tableau, Zapier, Make, n8n, or Workato
• Understanding of enterprise architecture — security, scalability, governance, and integration patterns
• Experience working with US-based clients or startups

Reporting Structure: reporting to the Head of FP&A

Recruitment Process:

• Soft skills interview with the recruiter
• Test task
• Hard skills interview with the Head of FP&A
• Culture fit interview with the Head of FP&A/VP of Operations

Why work with us?

• Build the future of finance work — design AI-native finance operations, not just maintain them
• Rapid skills improvement (you'll work with multiple client businesses with different models and challenges)
• Growth opportunities according to our seniority grading (it comes with a compensation increase)
• Flexible schedule and time-off policy
• 18 days of paid vacation per year, paid sick leaves

As a PHP Developer, you will be responsible for designing, developing, and maintaining

backend services in a solid and microcervice environment. You will ensure best

practices in software development are followed and write clean, scalable, and testable

code in PHP, adhering to SOLID and OOP principles. You will work closely with our

cross-functional teams to architect complex systems, utilizing Domain-Driven Design

(DDD) and integrating with AWS Lambda services and microservices written in Node.js.

Key Responsibilities

• Lead the development and maintenance of backend services using PHP and Node.js.
• Apply SOLID principles and OOP design patterns to create scalable and maintainable codebases.
• Work with TypeScript and Node.js to develop serverless applications with AWS Lambda and Dockerized apps.
• Collaborate with front-end and DevOps teams to integrate user-facing elements

with server-side logic.

• Stay up-to-date with the latest backend development trends and bring innovation into the team.

  
   

Required Qualifications

• 4+ years of professional software development experience with PHP (preferably

versions 7 and 8).

• Strong understanding of SOLID principles, OOP, and software design patterns.
• Proven experience with Domain-Driven Design (DDD) and building complex backend

services.

• Proficiency in TypeScript and Node.js development, especially in building serverless

applications with AWS Lambda.

• Experience working with MySQL, PostgreSQL, or other relational databases.
• Familiarity with modern PHP frameworks like Laravel, Symfony, or others.
• Experience with RESTful APIs, GraphQL, and microservices architecture.
• Strong understanding of cloud services, particularly AWS Lambda, API Gateway, S3,

DynamoDB, RDS and other AWS services

Remote · Russian-speaking team · Full-time
 

Mail Wizards is an email marketing agency working with ecommerce brands — mostly DTC and dropshipping, $100k–$1M/month, primarily US. Around 40 clients. We're looking for a Klaviyo Email Strategist to take full ownership of client accounts and drive measurable results.

The role

You own results for 5–10 accounts. Your KPI is attributed revenue — how much money the account actually makes. You don't talk to clients (the Account Manager does) and you don't write copy or build designs (copywriters and designers do). You decide what gets built, why, and in what order, then make it happen.
 

Most of our accounts have a missing flow, a broken trigger, copy mistake, or a segment nobody has touched. Finding those is the job.

What you'll do

• Manage Klaviyo accounts end-to-end for multiple ecommerce clients
• Own the metrics: attributed revenue first, then open rate, click rate, conversion rate, submit rate
• Build the monthly campaign calendar for each account
• Run A/B tests and execute data-driven hypotheses
• Brief and manage copywriters and designers
• Maintain and improve deliverability — inbox placement, domain reputation, spam rate
• Communicate directly with the agency founders
   

What we're looking for

• Deep hands-on Klaviyo — flows, segmentation, deliverability, reporting
• Looks at the mechanics first — flows, triggers, segments, deliverability — not just the emails themselves
• Willingness to tell us we're wrong. Our best PM told us in her first interview that our email format was hurting deliverability. She was right, and that's why she got hired
• DTC or ecommerce experience is needed. If you've only done B2B, tell us how you'd get up to speed
• Russian for the team, English for the accounts
   

If you're strong on another platform — Omnisend, Mailerlite, Brevo, ActiveCampaign — and you learn fast, apply anyway and tell us how you learn. We've hired that way and it worked better than hiring for the platform.
 

What we offer

• Competitive pay
• All tools and subscriptions provided
• $2,000/year learning & development budget
• Direct work with C-level
• Real growth speed — our current AM lead started as a junior three months ago
   

Don't apply if you need detailed instructions to start, or would rather be told what to do than decide it.

About the Role
 

 We are looking for an experienced Database Administrator to help migrate and modernize our PostgreSQL and MySQL database environments, including onto Kubernetes. You will plan and execute database migrations, then manage, maintain, and optimize these databases across multiple clusters ensuring reliability, performance, and availability.
 

Responsibilities
 

- Administer and maintain PostgreSQL and MySQL databases in production and lower environments

- Deploy, manage, and troubleshoot database workloads

- Implement and manage database replication, high availability, and failover strategies

- Plan and execute database migrations

- Monitor database performance, identify bottlenecks, and implement tunning improvements

- Manage backup and recovery procedures

- Maintain database infrastructure as code using Git-based workflows
 

Required Skills & Experience 
 

- PostgreSQL — Strong production experience with administration, performance tuning, and troubleshooting

- MySQL — Strong production experience with administration, performance tuning, and troubleshooting

- Kubernetes — Hands-on experience running stateful database workloads on Kubernetes

- Replication — Experience configuring and managing streaming replication, logical replication, and MySQL replication topologies

- Migrations — Proven track record of planning and executing database migrations (version upgrades, platform migrations, schema migrations)

- Backup & Recovery — Experience with backup strategies, point-in-time recovery, and disaster recovery planning

- Git — Comfortable working with Git for version control, pull requests, and collaborative workflows

- Monitoring — Experience with database monitoring and alerting (Prometheus, Grafana, or similar)

- Linux — Solid understanding of Linux systems administration

 

Preferred Skills & Experience 
 

- CloudNativePG (CNPG) — Experience deploying and managing PostgreSQL using the CNPG operator on Kubernetes

- Percona — Experience with Percona Server for MySQL, Percona XtraBackup, or Percona Kubernetes Operators

- Infrastructure as Code — Familiarity with Helm, ArgoCD, or similar GitOps tooling

- Cloud Platforms — Experience with managed database services or Kubernetes on AWS, GCP, or OCI

- Connection Pooling — Experience with PgBouncer, ProxySQL, or similar

- Security — Understanding of database encryption, access control, and secrets management
 

Are you ready to shape the future of a next-generation iGaming platform?

We are looking for a strategic and execution-oriented Senior Product Manager to lead the evolution of our proprietary Player Account Management (PAM) platform. This is a high-impact leadership role focused on transforming an established product into a best-in-class B2B platform that can compete with leading industry solutions and support our expansion into Tier-1 regulated markets.

As a Senior Product Manager, you will define the long-term product vision, drive platform strategy, and lead a team of product managers responsible for delivering scalable, secure, and market-leading capabilities. You will work closely with Engineering, Architecture, Commercial, Compliance, and Operations to ensure our platform continues to meet the evolving needs of operators while maintaining the highest standards of performance, reliability, and regulatory readiness.

All you need is:

• 7+ years of Product Management experience, including 3+ years in a senior product leadership role;
• Proven experience leading product strategy for B2B platforms within the iGaming industry;
• Deep understanding of Player Account Management (PAM) platforms and their core domains, including Wallet, Payments, CRM, Bonus Engine, Responsible Gaming, Risk & Fraud, KYC, and Back Office;
• Strong knowledge of the competitive landscape and leading B2B platform providers within the iGaming industry;
• Experience building product strategies for regulated markets and supporting Tier-1 operator requirements;
• Proven track record of scaling complex software platforms and leading cross-functional product organisations;
• Strong commercial mindset with the ability to balance customer needs, business goals, and technical constraints;
• Excellent stakeholder management and communication skills with experience influencing executive leadership;
• At least an upper-intermediate level of English.

Your daily adventures will look like:

• Defining and owning the long-term product vision and strategy for our proprietary PAM platform;
• Leading the evolution of the platform into a Tier-1 competitive product, capable of serving enterprise operators across regulated markets;
• Building, mentoring, and developing a high-performing product management organisation;
• Owning the product portfolio, roadmap prioritisation, and investment decisions across multiple product domains;
• Partnering with engineering leadership to deliver scalable, API-first, highly configurable platform capabilities;
• Driving continuous product discovery through customer feedback, market research, competitive analysis, and industry trends;
• Establishing product KPIs and using data-driven insights to measure adoption, customer satisfaction, and business impact;
• Collaborating closely with Commercial, Customer Success, Compliance, and Operations to ensure product-market fit and successful customer delivery;
• Representing product at the executive level, influencing company strategy and aligning product investments with long-term business objectives;
• Championing a product culture focused on innovation, customer value, operational excellence, and continuous improvement.

So, why Gamingtec?

If you are a person with passion, ideas, and a thirst to advance your career, you will love our corporate culture. We are an international team that treats each other with respect and moves towards the same goals. We believe in freedom and flexibility and trust our employees to do their jobs in a way that works for them. We have an ambitious and rewarding work environment, a flat organisational structure and almost zero bureaucracy. Our employees’ ideas are what move the company forward. Everyone has equal opportunities in every aspect of work, learning and development!

Why you will love working here:

• Being a part of an international team, where everyone treats each other with respect and moves towards the same goal;
• Freedom and responsibility. You do not need to be told what to do;
• Competitive salaries. We want only the top performers, so we offer the appropriate remuneration for their experience and knowledge;
• Fully remote work. If you are in one of the areas where one of our offices is located, you will also have the option to go to the office;
• Flexible work schedule. We do not track time, we measure performance;
• Unlimited paid vacation and sick leave days. We believe that everyone should have a good work-life balance and no one should burn out;
• Constant career development & learning opportunities!
• Enjoy the corporate atmosphere with awesome parties and team-building events throughout the year;
• Refer your friends and get rewarded with a bonus after they pass their probation period;
• Find the right private medical insurance that works for you and receive compensation for it. Compensation (full/partial) depends on the cost;
• Flexible Benefits plan. Decide which of your activities/expenses you want the company to compensate you for. For example: gym subscription, language courses, Netflix subscription, a spa day, etc;
• Education foundation for learning something new. Be part of our biannual raffle that gives you the chance to learn something new, unrelated to your job.

And this is how our interview process goes:

• A 30-minute interview with a member of our HR team to get to know you and your experience;
• A technical interview to assess your skills and abilities;
• A final 1.5-hour interview to gauge your fit with our culture and working style.

Sounds interesting? Do not hesitate to apply or contact us if you have any questions! Gamingtec is waiting for you!

We design and manufacture handheld medical and dental devices in Israel: curing lights, dental handpieces, wound-care instruments. We take projects from concept to production and we do the hard parts ourselves. We are hiring one excellent mechanical engineer to work with us remotely, full-time, on a long-term B2B contract.

You will own the mechanical side of our projects end to end: concept CAD, DFM decisions, production drawing packs, prototypes and physical testing, working directly with our CTO and our electrical engineer.

This is not an execution role. We are not looking for someone to build models to a specification. We are looking for someone we can hand an unfinished problem to, who comes back with a solution and with the questions we forgot to ask. If your honest description of your career is "I was told what to do and I did it, and I did it well", this role will make you unhappy. That is not a criticism, it is a different job.

You need:

• 4+ years professional mechanical engineering. Less is fine if your portfolio is strong.
• Expert SolidWorks
• Real DFM instinct for injection-moulded plastics and CNC aluminium: draft, parting lines, gates, sink, warp, wall thickness, tolerance stacks
• GD&T fluency, production-ready drawings
• Electronics literacy. You do not design the PCB, but you understand it and can integrate it mechanically.
• English B2 or above. We work live on video, and you will need to disagree with us in English.
• Hands-on: you build and test prototypes yourself

Medical device experience is a plus, not a requirement. Precision plastics work from automotive, consumer electronics or appliances transfers well.

We provide: all prototype parts and courier costs both ways, a 3D printer if you do not have one, a SolidWorks licence, all travel, and a long-term monthly B2B contract.

Process: CV and portfolio review, 20-minute intro call, one paid day of real design work, technical interview with our CTO and CEO, offer.

Please include a portfolio with at least 2 CAD or drawing examples, ideally from finished products that reached the market.

Всім привіт!
Ми — українська маркетингова екосистема, яка допомагає бізнесам по всьому світу зростати, масштабуватися та подвоювати результати, працюючи з ключовими рекламними платформами.
 

Ми надаємо інфраструктуру, експертизу та операційну підтримку, в якій бізнеси стабільно ростуть.
 

Ми активно масштабуємось і шукаємо сильного Support Manager, який буде не просто «відповідати на запити», а керувати технічною стабільністю рекламних акаунтів і процесів клієнтів.
 

Що пропонуємо:

• Команду з сильною експертизою та здоровою атмосферою підтримки.
• Роботу з реальними технічними кейсами та складними задачами.
• Можливість впливати на процеси, шаблони та автоматизацію Support-напряму.
• Віддалений формат роботи.
• Графік: 9:00–18:00, 5/2
  • Оплачуване чергування у вихідні (1 раз на місяць — обовʼязково)
• 14 днів відпустки, 10 днів лікарняних.
• Розвинена корпоративна культура (тімбілдінги, корпоративи).
• Компенсація занять спортом / мовних курсів.

Що очікуємо:
 

Hard Skills

Технічна експертиза та платформи

• Досвід роботи з рекламними платформами Meta, Google Ads, TikTok, Snapchat та розуміння особливостей їх модерації, політик і рекламної інфраструктури. 
• Досвід підготовки та супроводу:
  • Business Verification
  • Certifications
  • Whitelist
  • Appeals
  • Internal provider requests
• Глибоке розуміння рекламної інфраструктури:
  • Business Manager
  • Рекламних акаунтів
  • Fan Pages
  • Domains
  • Apps
  • Pixels
  • ролей, доступів, білінгу, лімітів.
• Знання механік:
  • банів, флагів, обмежень
  • алгоритмів перевірки та методів відновлення акаунтів
• Уміння аналізувати банрейт і виявляти закономірності (тип акаунта, регіон, проксі, домен, тематика)
• Базове розуміння:
  • fingerprint-технологій
  • proxy-рішень (mobile / residential / DC)
  • принципів роботи антидетект-браузерів
• Розуміння принципів роботи Meta Pixel, Conversions API та діагностики передачі подій 
• Розуміння принципів масштабування рекламних акаунтів (BM, Ads, Fanpage) з урахуванням політик платформ
• Розуміння рекламних ризиків:
  • траст акаунтів
  • банрейт
  • якість інфраструктури
  • вплив доменів
  • вплив додатків
  • вплив географії
  • вплив історії акаунтів.
     

Soft Skills

• Ініціативність, ownership та відповідальність за кінцевий результат 
• Сильна крос-командна взаємодія
• Аналітичне мислення та здатність приймати рішення під тиском
• Впевнена комунікація з клієнтами середнього рівня складності
• Навички наставництва, тайм-менеджменту та самомотивації
• Грамотна письмова та усна комунікація українською й англійською (від В1)
   

Основні завдання:
 

Операційні процеси та підтримка

• Обробка технічних запитів клієнтів середньої та підвищеної складності
• Подання та супровід:
  • верифікацій
  • сертифікацій
  • whitelist-заявок
• Моніторинг статусів рекламних акаунтів, виявлення ризиків і превентивні дії
• Аналіз та усунення технічних проблем, повʼязаних з банами, обмеженнями або збоями
• Формування та аргументація запитів до провайдерів відповідно до SLA, самостійний push кейсів

Комунікація та координація

• Самостійне ведення клієнтів:
  • регулярні оновлення статусів
  • збір і фіксація фідбеку
• Координація з командами Farm, Product, Account
• Передача інцидентів за пріоритетами, контроль виконання

Аналітика та розвиток

• Ведення трекінгу та обліку:
  • таблиці, чеклісти
  • Airtable / Trello
• Аналіз причин банів і блокувань, підготовка висновків та рекомендацій
• Ведення аналітики:
  • середній банрейт
  • SLA
  • % вчасно вирішених кейсів
• Участь у внутрішніх зустрічах, підготовка щотижневих аналітичних зрізів.

Фінансова мотивація

• Конкурентна фіксована заробітна плата - 950$.
• Прозору систему бонусів за виконання KPI (після адаптаційного періоду).
• Регулярний перегляд рівня компенсації відповідно до результатів роботи та професійного розвитку
• Прозора бонусна система, що базується на досягненні індивідуальних та командних KPI.
  
  Професійний розвиток
• Прозора система грейдування (Junior --> Middle --> Senior).
• Перегляд грейду та компенсації один раз на квартал (за ініціативою керівника або за власним бажанням працівника).
• Індивідуальний план розвитку та регулярний зворотний зв'язок.
• Внутрішнє навчання, обмін експертизою та участь у розвитку процесів компанії.

Задачі на адаптаційний період (2місяці):

• Ознайомлення з процесами, документацією та інфраструктурою.
• Розуміння всіх послуг компанії та внутрішніх ролей.
• Прийняття клієнтів у роботу та їх супровід.
• Самостійне вирішення стандартних технічних запитів.
• Демонстрація системного підходу та аналітичного мислення.
• Можливість пройти кросфункціональний онбординг із суміжними відділами за власною ініціативою.

З нетерпінням чекаємо на тебе в нашій команді! 🚀

Galaktica — українська продуктова IT-компанія, що з 2019 року створює мобільні застосунки та вебпродукти для ринків Tier-1. У команді 350+ фахівців з провідною експертизою, які працюють з різних куточків світу. Ми розвиваємо міжнародні продукти, експериментуємо з підходами і швидко масштабуємо рішення, які покращують життя мільйонів користувачів.

Важливою складовою бізнесу Galaktica є благодійність. З 2022 року ми спрямували велику кількість волонтерської допомоги в різні напрямки. У першу чергу, підтримка ЗСУ: десятки позашляховиків і комерційних квадрокоптерів, сотні FPV-дронів, НРК з турелями, квадроцикли. Також розвиваємо два благодійні фонди: робимо фокус на реабілітації військових і на підтримці дітей військовослужбовців та постраждалих від війни.

Зараз у нас продовжується активна фаза масштабування, тому ми в пошуках до себе в команду Billing Risk Manager.

Твоїми задачами буде:

• Займатимешся обробкою запитів від провайдера щодо можливого фроду: обробка та оспорювання чарджбеків, рефанди;
• Контролюватимеш аналітику по чарджбекам;
• Розробиш чарджбек- та фрод-превеншн стратегії компанії;
• Напрацюєш правила роботи з ризиковими користувачами;
• Налаштуєш та контролюватимеш роботу RDR, Ethoca Alerts, CE 3.0

Що для нас важливо:

• Маєш досвід роботи від 2 років на подібних посадах;
• Знаєш основні метрики (chargeback ratio, fraud rate, dispute success rate) та трешхолди платіжних систем;
• Маєш досвід роботи з чарджбеками: підготовка доказової бази (документи, дані, скріншоти);
• Маєш глибокі знання правил платіжних систем (Visa, Mastercard, інші) щодо оскарження чарджбеків та роботи з фродом;
• Працював(ла) з OI та CE 3.0;
• Маєш досвід підготовки мітігейшн-планів при перевищенні трешхолдів;
• Маєш досвід роботи з чарджбек-превеншн системами: Verifi, Ethoca, Kount тощо;
• Розумієш функціонал Ethoca, працював(ла) зі звітами, інтеграцією та використовував(ла) її для зниження фродових та чб транзакцій;
• Маєш аналітичні навички для виявлення причин чарджбеків, розробки стратегій їх зменшення та моніторингу фродових транзакцій;
• Працював(ла) з платіжними провайдерами: комунікація, отримання звітів та їх аналіз;
• Володієш англійською на рівні Advanced (C1).

Буде плюсом:

• Маєш просунутий рівень роботи з Excel / Google Sheets;
• Працював(ла) з BI-системами (Tableau, Power BI, Looker);
• Будував(ла) дашборди для моніторингу основних метрик (fraud rate, chargeback ratio).

Наша команда Billing використовує такі програми: Excel/Google Sheets, Tableau, Kount, RDR, Ethoca, OI, CE 3.0.
 

Що ти знайдеш у нас:

Стабільність, на яку можна спертися: Щодня ми будуємо продуктовий бізнес із довгостроковим баченням та стабільним зростанням. У нас тобі не доведеться обирати між надійністю та розвитком — можна одночасно працювати над складними задачами та бути впевненим у завтрашньому дні.

Гнучкість і комфорт: Обирай формат роботи, який підходить саме тобі: remote, hybrid або офіс у Києві, Львові, Одесі чи Ларнаці. Ми надаємо все необхідне для роботи: ноутбук, монітори, інші гаджети та компенсацію на облаштування домашнього робочого простору. Усі офіси обладнані генераторами та Starlink і доступні для команди 24/7. Робочий графік — з 10:00 до 18:30.

Турбота про себе: 3 тижні оплачуваної відпустки, необмежені day off та гнучкі sick leaves без зайвої бюрократії. Також ти можеш обрати медичне страхування або wellness-бюджет на спорт, психолога, масажі, wellness-процедури чи вітаміни. Додатково компенсуємо 50% податків для співробітників та надаємо повний супровід релокації на Кіпр або Мальту, включно з бухгалтерською і юридичною підтримкою.

Середовище для зростання: Ми підтримуємо професійний розвиток співробітників та компенсуємо від 50% до 100% вартості профільних конференцій, тренінгів, сертифікацій, онлайн-курсів і зовнішніх освітніх заходів. У компанії працюють власна LMS-платформа, бібліотека та книжковий клуб. Крім того, наші сертифіковані коучі проводять внутрішні навчання та індивідуальні коуч-сесії, допомагаючи розвивати лідерські навички, досягати професійних цілей і краще розуміти власні сильні сторони. Для розвитку міжнародної комунікації компенсуємо 70% вартості індивідуальних занять з будь-якої іноземної мови та підтримуємо English Speaking Club.

Вплив, який відчутний: У нас немає ролей «для процесу». Ми цінуємо людей, які бачать можливості, беруть відповідальність і впливають на результат. Твої ідеї не губляться в шарах погоджень — вони можуть перетворюватися на нові продукти, напрямки та рішення для бізнесу.

Професійне середовище: Ми віримо, що сильні продукти створюють сильні команди. Тут легко знайти однодумців, отримати підтримку, обмінятися досвідом і разом святкувати перемоги. Спільні спортивні активності, корпоративні тренування з волейболу, бігу та йоги, тімбілдинги, офлайн-зустрічі та внутрішні івенти — від камерних вечорів до масштабних виїзних заходів — є важливою частиною нашої культури.

Звертаємо увагу, що у разі зацікавленості у вашій кандидатурі ми зв’яжемося з вами будь-яким зручним способом для детального обговорення нашої вакансії.