Jobs at Djinni

We’re adding Company Truck Dispatchers to our team!

REQUIREMENTS:

• English — upper intermediate at least;
• Strong verbal communication, decision-making, and negotiation skills
• Attention to details and high level of responsibility, multitasking

SCHEDULE:

• Monday-Friday 15:00-01:00 

RESPONSIBILITIES:

• Searching and Booking loads for company trucks
• Planning the route and problem-solving on the current loads
• Building and maintaining relationships with clients and drivers (human touch and proactive position is highly important)

OPPORTUNITIES:

• Basic salary + percentage from the Gross (you can also book loads for owner-operators when your trucks are covered and get percentage from Profit too)
• Bonuses for reaching target gross on each truck
• Carreer growth as a perspective
• Corporate events
• Accounting support is provided

N-iX is looking for Chinese Annotator to join our team. Our customer is used by our clients to stay on top of threats to their business. In our tools, they can create alerts or search, analyze and process the cybersecurity information we are providing. Analytics team is responsible for analysis and structuring of text information in different languages.
Basing on this information solution defines possible risks for different areas of customer's work.

Responsibilities:

• Work on engaging in the accurate and efficient annotation of text data using the provided tools
• Support researchers in training deep learning models through accurately categorizing content and annotating data
• Report and document issues faced from data annotation to team and discuss solutions to improve data
• POS-tagging and lemmatization

Qualification:

• Good English level
• Good speaking and reading level of second language - Chinese
   

Good to have:

• Education level in philology
• Some certifications for Chinese language level.

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

Job Description

At least 2 years of experience in IT project management
At least 3 years of purely development background with great understanding of underlying base technology (-ies) in one of the following: C++, Java, .NET
Experience in managing team(s) of at least 5 team members
Experience with variety of methodologies including (waterfall and agile ones)
Experience with different source control and task tracking systems (preferably Jira and Git)
Advanced English
Goal oriented mindset
Leadership attitude
Ability and willingness to learn, grow and travel
At least one project driven through the whole project life-cycle

Optional Requirements:

Financial side of delivery management experience
Visit oversees client and host clients in the office
Experience with media
Experience with video streaming
Experience with applications consuming REST APIs
Experience building backend
Experience with mobile (Android/iOS)
Experience with GANTT tools (i.e. MS Project)

Job Responsibilities

Lead several projects at a time
Drive project from initiation to closure within budget and schedule
Drive fix bid project estimations in coordination with sales team and delivery leads
Manage team and talent acquisition
Coordinate cooperation with internal departments
Coordinate and/or resolve technical issues

Department/Project Description

A project in the advertising industry for the media 
 

Your working hours will be from 3:00 PM to 12:00 AM, including a 1-hour break that can be taken flexibly at your convenience.

Who we are 

We are a Ukrainian multiproduct company that creates database development and management tools, connectivity solutions, productivity tools, and data services for more than 500.000 clients from 120 countries.  Among our clients, you can find such legends as Microsoft Corporation, Oracle America, IBM, Intel, and many more companies that deserve their place in Fortune-100 and Fortune-500.  

Since 1997, we have been streamlining data workflows for professionals and teams with our intuitive and efficient software products.  We’re committed to enhancing the experience of our customers across the globe by minimizing data-related tasks and enabling them to focus on more inspiring goals.  Whether it’s Fortune-100 companies or individuals, we provide a customer-centric approach, delivering high-quality solutions and exceptional support. 

Driven by passion, we play a substantial role in shaping the future of data management. 

Product that needs your engagement 

Skyvia is a versatile no-code SaaS cloud platform designed for data integration, automation, backup, management, and connectivity. It offers support for over 200+ connectors, including popular cloud applications like CRMs, marketing tools, support systems, and management solutions, as well as databases and data warehouses.   

Your future team of professionals 

You will become part of a dynamic team of professionals who are deeply passionate about our product. Our team includes a Head of Support, 2 Technical Support Engineers, and 2 Customer Support Engineers, each playing a pivotal role in driving growth and fostering success.

Impact you will make 

• Handling customer inquiries through tickets in Zoho Desk and ensuring high-quality written communication.
• Providing support via chats and forum posts in Zoho Desk.
• Following corporate technical support standards when communicating with users across chats, forums, and tickets.
• Searching for relevant information in internal resources such as Zoho Desk, Jira, and Confluence, as well as external sources when needed.
• Identifying gaps in technical documentation and creating requests for its improvement or expansion.
• Assisting with the preparation of bug reports and feature requests.
• Creating and maintaining knowledge base articles and response templates.
• Collaborating with Tier 2 Support, the development team, and the manager when preparing responses to complex customer inquiries.
• Creating and documenting tasks based on customer issues for further escalation to the relevant team.
• Monitoring and ensuring compliance with SLAs.
• Monitoring the quality of support responses and contributing to continuous improvement of customer service.

Skills we are looking for 

• 2+ years of experience in Customer Support or a similar role.
• Understanding of client communication principles across different channels and experience with business correspondence.
• Basic troubleshooting skills and the ability to identify and resolve common customer issues.
• Basic understanding of task management and issue tracking systems such as Jira, Redmine, or similar tools.
• Ability to clearly communicate technical information to both technical specialists and end users.
• Upper-Intermediate level of English (written and spoken) for effective communication with users and working with documentation.
• Basic knowledge of SQL, APIs, and ETL would be a plus.
• Proactive mindset, strong attention to detail, and the ability to work both independently and as part of a team.

Benefits you get

• Maintain your work-life balance

19 days of annual vacation granted on a pro-rata basis

No overtimes required

• Hybrid type of cooperation

Whether you prefer to work remotely in the comfort of your home office or from one of our 4 offices, you can still take part in increasing the world`s awareness about quality Ukrainian products from any part of the world

• Stay healthy

Medical insurance from one of the top insurance companies in Ukraine with a wide range of included services, as well as special programs for relatives; and special options for those who live abroad.

15 working days of sick leave per year — because your health is a priority.

• Grow with us

In-house English courses — increase your proficiency through our online courses and speaking clubs with a native speaker

Online learning activities — workshops, lectures, and webinars to enhance your leadership, management, and self-awareness skills

Experience exchange — we are proud of our team of professionals who gladly share their deep expertise in all kinds of fields with the rest of the team

Promotions, rotations, and transitions — when you believe your skills could benefit a different role or team.

• Stand with Ukraine!

We have an active pro-Ukrainian position, and that means we help our army, our servicemen, and their families not only through constant donations and volunteering, but also through our military leave policy, special health insurance options, and financial help

We are a perfect match if you share our values

We are professionals in our field.

We know how to turn up our professionalism to the maximum, because we are experts who enjoy solving complex tasks.

We know how to focus on the product, think big, and at the same time delve deep into the details.

We create a calm and friendly atmosphere within the company.

We value the freedom of open and transparent communications.

Radical honesty is embedded in the foundation of our culture.

We are open to new things and constantly develop and practice regular knowledge sharing, which helps us evolve continuously.

Most importantly, the company creates an environment where we can fulfill our potential upon a solid foundation.

Our Hiring Process

• Recruitment Interview
• Test Task
• Technical Interview
• Offer Call

We strive to ensure transparency and openness in the hiring process, and we understand the importance of providing timely feedback. If your resume meets the job requirements, we will contact you to clarify details and schedule an interview within 2 weeks after your application is submitted.

The timeframe for feedback between interview stages may take up to 2 weeks.

Creatio is a global vendor of an agentic CRM & workflow platform with no-code and AI at its core. We help organizations automate customer and operational workflows achieving the fastest time-to-value and the highest ROI on the market. Millions of workflows run on Creatio daily, supporting thousands of clients in over 100 countries. Genuine care for our clients and partners is at the heart of our DNA. 

We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. 

In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.

Who We’re Looking For:

We invite an experienced Technical Lead to join our ALM Domain for collaborating within Scrum teams. ALM Domain teams build platform-level tools and capabilities that support the full Application Lifecycle of Creatio applications. This includes development and packaging frameworks, versioning, configuration management, delivery pipelines, testing, monitoring and alerting, building and integrating CI/CD tools, and lifecycle automation for internal teams and external customers/partners. The focus is on making application development and delivery and maintenance on Creatio predictable, repeatable, and safe across environments.

Team composition: 3 Developers, 1 QA, 1 Technical Lead, 1 Agile Coach, 1 Product Owner

Responsibilities:  

• Lead the design and development of architectural solutions and prototypes alongside the system architect and development team.
• Build, test, and debug high-quality back-end and front-end code.
• Support seamless product operation by addressing customer cases and ensuring system reliability.
• Continuously monitor and optimize development processes to enhance team productivity and quality.
• Drive adoption of innovative tools, standards, and best practices in software development.
• Collaborate closely with product managers, stakeholders, and leadership to align technical vision with business goals.

• Conduct technical interviews, mentor developers, and facilitate onboarding and professional growth.

   

Requirements: 

• Minimum 6 years of software development experience with full-stack expertise in .NET and Angular.
• At least 1 year in a technical lead or team lead role, guiding teams successfully.
• Strong mastery of object-oriented programming and solid application of KISS, SOLID, and DRY principles.
• Proficient in C# and modern .NET runtime environments (.NET 6+), including ASP.NET MVC, Core, and Web API development.
• Hands-on experience with microservices, containerization, Kubernetes, and Helm for orchestration.
• Deep knowledge of Angular 15+ with ability to build new components and optimize existing ones in a monorepo using RXJS and pipeline operators.
• Skilled in JavaScript, TypeScript, DOM manipulation, CSS/SASS, and UI styling per design specifications.
• Experience using Git and SVN with workflows involving branching, merging, and rebasing.
• Strong unit testing background including NUnit, mocking frameworks, and API testing with Postman.
• English proficiency at Upper-Intermediate level or above, both spoken and written.

What to expect from us: 

• Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
• Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
• Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
• Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
• Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type. 

About project:
Our Customer is one of the biggest companies on the market of home entertainment consumer electronics devices that strives to provide their clients with high-quality products and services.

Project goals include automation testing of the video and audio content and other services available via digital media players using a custom test automation framework.

Responsibilities:

• Working with the solid automation test framework and infrastructure.
• Developing new and updating existing automation scripts.
• Code review.
• Debugging issues and creating bug reports.
• Documentation creation.
• Communication with international teams (US, UK).

• Manual work: about 20%.

  
  Requirements:

• Strong hands-on experience in Python development.
• Experience developing, maintaining, and extending automated test frameworks and test suites.
• Good knowledge of QA methodologies, test design techniques, and software testing lifecycle.
• Understanding of test automation design patterns, including Page Object Model (POM).
• Experience with Scrum/Agile;
• Good communication and problem-solving skills;
• Excellent written and verbal English communication skills, developed interpersonal skills;
• Highly motivated, energetic, and able to easily switch between assignments. 
   

About the role

Qwed is a design and web development agency delivering UX/UI and WordPress projects for international clients. We are looking for a Lead Generation Manager to own our Upwork pipeline — finding the right projects, writing proposals that win, and booking qualified calls.

Your focus is not design or development; it is keeping a steady flow of quality leads coming in so the team stays busy with the right kind of work, most of it UX/UI with some WordPress.

What you'll do

• Monitor Upwork daily for relevant UX/UI and WordPress projects and apply quickly to strong fits
• Write tailored, persuasive proposals based on each client's brief — no copy-paste templates
• Qualify leads: filter out low-budget or poor-fit jobs and prioritize serious clients
• Book discovery calls and hand off warm, qualified leads to the team
• Manage and optimize the Upwork profile and positioning
• Track outreach and conversion metrics: proposals sent, replies, interviews, calls booked, win rate, and revenue
• Suggest improvements to positioning, pricing hooks, profile, and messaging based on what is converting

What we're looking for

• Proven lead generation experience on Upwork
• Strong written English (B1+) — proposals need to read clearly and persuasively
• Understanding of UX/UI and WordPress services enough to speak to them credibly in proposals
• Sharp judgment for spotting good clients and avoiding time-wasters
• Organized, self-managing, and consistent with daily outreach
• Comfortable with metrics and reporting on pipeline performance
• Nice to have: experience with LinkedIn, Behance, or Dribbble outreach

Details

• Remote, flexible hours
• Freelance / contract — base + bonus per closed lead or project is negotiable
• Ongoing role with room to grow as the pipeline scales
• Paid vacation: 18 work days (excluding weekends)
• 10 days of paid sick leave

• $300 per year for personal development

   

To apply

Send a short note about your salary expectation and your CV

Responsibilities:

• Install the network and computer system
• Maintain, repair, and upgrade the operating systems, software applications and hardware
• Set up accounts and workstations
• Troubleshoot issues and outages
• Ensure security through access controls and backups
• Responding to queries via chat, e-mail, or phone
• Providing technical assistance for questions and problems
• Monitor the performance of existing computer systems and IT infrastructure

Duties:

• Assisting in the creation and implementation of manuals for various systems, including desktop PCs, servers, network equipment, and software applications
• Maintains and monitors all servers' backups
• Monitors the distribution of client/server software and service packs
• Performs on-site and remote technical support for end users
• Performs basic tasks on VMware vSphere
• Performs basic hardware troubleshooting and replacement on the server system.
• Performs anti-virus and anti-spam management
• Performs Service desk / Helpdesk platform management
• Performs control cloud-based endpoint management solution
• Maintains user accounts, mailing lists
• Monitors network firewall security reports, audit log servers, and security systems.

Qualifications/experience:

• Good English written and verbal skills, at least upper intermediate level (B2)
• 2+ years of experience as a hands-on network/systems administrator
• 2+ years of experience with key Microsoft Enterprise technologies, including Windows System Administration, Active Directory with Group policies, MS DPM, Exchange Server, and IIS
• 2+ years of IP networking experience, including technical knowledge of subjects such as DNS, LDAP, DHCP, routing, switching, and remote access technologies
• Minimum of 2 years of experience with Microsoft, macOS, and Linux administration background.
• Microsoft Exchange Online implementations and management, experience with e-mail processing and filtering, anti-virus/anti-spam
• MS Intune and/or Omnissa Workspace ONE solution
• Knowledge of different ManageEngine applications/services will be a plus.

Working shift:

• From 13:00 till 22:00, Monday — Friday with periodic weekend duties.

Product details: A comprehensive Engineering Document Management System (EDMS) designed to streamline the management of engineering documents and data throughout their lifecycle. It serves as a centralized repository, ensuring that all stakeholders have access to accurate, up-to-date information, thereby enhancing collaboration and operational efficiency.

Technologies:

• Languages: C#; C++; SignalR, JS/TS; ExtJS 3, Angular, XML/XSLT, JS/HTML,
  Windows applications programming knowledge
• Frameworks: COM/DCOM, .NET Framework and Core, ASP.NET, WCF, XML
  Web Services (SOAP), REST
• Win32 API, Windows Desktop applications - MFC/ATL, Windows Forms, ISAPI
  extensions
• Elastic Search, Publisher, Hyperion, SiteCache (all .NET servers and clients)
• Databases: SQL Server, Oracle, SQL Lite, MS Access,  T-SQL and PSQL
  (Oracle)
• Infrastructure: Teamcity, build pipelines and MAT-pipelines - PowerShell, Azure
  infrastructure, Nuget (work with package managers, also NPM)
• InstallShield, WiX and/or modern setup technologies (web install)
• Windows Applications registration and installation, Windows server management
  (services, sc command line)
• Windows security, Active directory and tools, Windows Networking (NetBios,
  WINS), TCP/IP networking (DNS)
• GitHub and GitHub actions

QA: in-house framework called MAT (Meridian Automated Testing), it is using .NET
Framework.

Requirements:

• 5+ years of experience in development of windows and web applications
• Strong proficiency in C++, C# and experience in listed technologies
• Experience with JavaScript
• 1+ year experience with AI tooling in software engineering space, ideally with GitHub Copilot
• Experience working with proprietary databases
• Experience with integration third party libraries and APIs
• Strong understanding of version control, security best practices, and Agile
  methodologies

• Excellent communication and teamwork skills

   

Nice to have: Some experience working with AutoCAD and verticals, Microstation, Inventor and Revit, Office object model

Responsibilities:

• Support of existing applications (bug fixes, updates/upgrades, technical improvements)
• Writing clean, maintainable, and efficient code while adhering to coding standards and
  best practices
• Active participation in code reviews, sprint planning, and design discussions
• Troubleshooting complex customer issues

Emerise Group is a dynamic, product-driven group of companies operating in the iGaming industry. We build high-impact solutions that fuel innovation and deliver outstanding user experiences across the entertainment ecosystem. We’re searching for a Sales (VIP) Manager - you’ll be responsible for building relationships with players from their first interaction with the product helping them complete onboarding, encouraging first deposits, and supporting their journey toward becoming engaged and loyal customers.
 

Must-Have Skills & Experience:

• 1+ year of experience in Sales, Retention, Customer Success, Account Management, or VIP Management.
• Upper-Intermidiate English (written and spoken) + Additional languages are considered an advantage.
• Proven track record of achieving revenue, retention, or sales targets.
• Experience working in iGaming, online casino, sports betting, fintech, or other performance-driven industries is highly preferred.

Desired / Preferred Skills:

• Experience in online casino or sportsbook operations.
• Knowledge of player segmentation and customer lifecycle strategies.
• Understanding of responsible gaming principles.
• Experience working with outbound call campaigns.
• Familiarity with bonus mechanics, promotions, and gamification strategies.
• Experience managing customer portfolios.
• Ability to work in a fast-paced, target-driven environment.
• Experience with CRM automation and customer journey optimization.
   

Expected Duties / Tasks:

• New Player Activation: contact newly registered players and guide them through their onboarding journey.
• Assist customers in completing  first deposit activities.
• Increase conversion rates from registration to active depositing customers.
• Early Lifecycle Development: build relationships with newly depositing players.
• Promote relevant campaigns, bonuses, tournaments, and special offers.
• Increase player engagement and activity levels.
• Reactivation & Retention: proactively engage inactive or declining customers through calls, emails, and messaging channels.
• Identify reasons for inactivity and implement personalized retention strategies.
• Successfully reactivate dormant customer accounts.
   

Selling Points:

• Remote-First Work Model: we offer a fully remote work environment, providing you with the flexibility to work from any location worldwide while maintaining high productivity and work-life balance.
• Growth-Oriented Environment: join a fast-growing business operating in a startup-driven environment with minimal bureaucracy. We value efficiency, ownership, and the ability to make decisions quickly.
• Opportunity to Make a Measurable Impact: you will play a key role in driving player activation, conversion, and retention, directly influencing business growth through proactive sales strategies and personalized player engagement. You will work closely with the VIP team to build strong player relationships and contribute to the growth of the VIP program.
• Collaborative and Transparent Culture: we foster a professional, respectful, and open working culture where teamwork, accountability, and clear communication are core values.

About the Company

We are a product iGaming company developing an international Sportsbook and Casino platform. This role is focused exclusively on the Sportsbook vertical.

About the Role

We are looking for a Sports Retention Specialist (Middle) to own player retention for our sportsbook product through loyalty programs, gamification, and event-driven campaigns.

This is a fully hands-on role. You'll be responsible for designing campaign mechanics, building them in the CRM platform, launching, analyzing results, and continuously improving performance.

Initially, there won't be a dedicated Team Lead for this direction, so we're looking for someone who is comfortable working independently, setting priorities based on the sports calendar, retention metrics, and data insights. As the team grows, you'll become part of the Sports Retention Tribe led by a dedicated Team Lead.

Sports retention revolves around major sporting events. IPL, World Cups, Champions League, domestic leagues, and other tournaments define the business rhythm. Success in this role means preparing campaigns well in advance of key events while maintaining player engagement during quieter periods.

Responsibilities

Loyalty Program

• Own and develop the sportsbook loyalty program.
• Design loyalty mechanics, levels, rewards, and progression.
• Analyze program performance and implement improvements based on data.
• Ensure seamless integration between loyalty initiatives and gamification mechanics.

Gamification

• Design and launch gamification mechanics in Smartico (missions, tournaments, achievements, leaderboards).
• Combine gamification with bonus campaigns and the loyalty program.
• Continuously optimize mechanics based on engagement and business results.

Event & Seasonal Campaigns

• Plan campaigns around major sporting events.
• Manage the full campaign lifecycle:
  • Idea;
  • Mechanics;
  • Segmentation;
  • CRM setup;
  • Launch;
  • Post-campaign analysis.
• Build evergreen campaigns to maintain engagement between major sporting events.
• Prepare briefs for the Content team, including campaign messaging and creative requirements.

Segmentation & Experimentation

• Build audience segments using RFM, lifecycle, and player activity.
• Use control groups to measure campaign uplift.
• Run A/B tests for campaign mechanics, offers, and communications.

Analytics & Reporting

• Monitor retention KPIs in Smartico Data Studio.
• Analyze campaign performance, uplift, bonus costs, and ROI.
• Prepare regular reports for management.
• Plan bonus budgets and justify campaign economics.

Requirements

• 2+ years of experience in CRM or Retention within the iGaming industry.
• Hands-on Sportsbook retention experience is mandatory.
• Proven experience launching end-to-end retention campaigns.
• Practical experience with CRM platforms such as:
  • Smartico (strong advantage);
  • Optimove;
  • Fast Track;
  • Symplify;
  • or similar platforms.
• Hands-on experience with:
  • audience segmentation;
  • customer journeys;
  • bonus mechanics;
  • gamification.
• Strong understanding of sportsbook player behavior and lifecycle.
• Experience with cohort analysis, A/B testing, and control groups.
• Ability to work independently, prioritize tasks, and make data-driven decisions without daily supervision.
• English level sufficient for reading documentation and professional communication.

Nice to Have

• Experience working with the Indian market.
• Understanding of cricket audiences and the IPL ecosystem.
• Experience launching or improving loyalty programs.
• Hands-on experience with gamification modules (missions, tournaments, leaderboards).
• Understanding of Responsible Gaming principles.

We Offer

• Fully remote work.
• Opportunity to build sportsbook retention almost from scratch.
• High level of ownership and influence on product decisions.
• Work with one of the fastest-growing betting markets in the world.
• Strong product team and modern CRM stack.

• • Career growth within the Sports Retention Tribe as the team expands.

About the project
We’re working with a US-based (New York) proptech/govtech startup building the system of record for NYC affordable-housing compliance — a platform that takes a housing project from approval, through the lottery, to staying compliant year after year. Their AI review pipeline is already in production, processing real applications for real buildings. Lots of messy real-world documents, deterministic regulatory logic, and an AI layer that does the volume while experts handle exceptions.

It’s a long-term, stable cooperation with a small, high-ownership, high-collaboration team.

Cooperation

• GIG or B2B contract
• Full-time, long-term

• Remote, US-market focus

   

What you’ll do

• Own features end-to-end: spec, data model, migrations, backend services, pipelines, and UI
• Build LLM-powered document intelligence (extraction, classification, gap detection) over messy real documents — scans, spreadsheets, handwriting
• Design and run eval loops that make AI shippable: golden datasets from expert feedback, regression guards in CI
• Draw the line between AI and deterministic code — LLMs classify/extract/suggest; anything filed with a regulator runs through pure, unit-tested policy logic

• Ship Python services (FastAPI, Postgres, event-driven) and React/TypeScript frontends

   

Requirements

• 5+ years building and operating production software (senior product engineer)
• Strong Python (FastAPI, Pydantic, SQLAlchemy, Postgres)
• Real, hands-on LLM/GenAI experience: prompt pipelines with structured outputs, evals, OCR/document processing, agents — features that survived real users
• Frontend with React + TypeScript
• AI-native workflow: you use AI/coding agents to write most of your code and know how to verify their output
• Comfortable with ambiguity and defining fuzzy problems yourself
• Rigorous engineering: TDD, audit trails, verification

• English B2+ (comfortable communicating with the team)

   

Nice to have

• Proptech, fintech, govtech, or legaltech (regulated, document-heavy domains)
• Event-driven architecture (outbox pattern, streams, idempotent consumers)
• Experience migrating a business off a legacy system while it stayed live (e.g. Salesforce)

• Built eval infrastructure or human-in-the-loop review systems

   

Interview process

1. Hiring manager screen (background, ownership, how you work with AI)
2. Coding screen — a realistic task from the domain (bring your AI tools)
3. AI system design — a loosely defined real problem
4. CEO conversation

We are seeking a Head of Payments to lead and optimize our payment operations across multiple brands. The role involves managing teams, driving KPI performance, improving payment flows, and ensuring compliance and risk control. The ideal candidate brings strong analytical skills, experience with PSPs and partners, and the ability to work cross-functionally to deliver scalable and efficient payment solutions.
 

HOW YOU WILL MAKE AN IMPACT

• Leadership & Team Management
  English B2+
• Manage and scale teams of Payments specialists (B2C, B2B)
• Experience building teams from scratch and driving their development
• Proven ability to oversee large-scale portfolios of 10+ independent brands simultaneously.

Data & Performance Management

• Define, track, and optimize key KPIs (deposit decline reasons, withdrawal SLAs)
• Strong analytical skills with a data-driven decision-making approach
• Experience with A/B testing of payment flows and routing strategies

Risk, Compliance & Processes

• Evaluate risks related to new launches, payment methods, and product changes
• Ensure compliance and best practices across payment operations

Operations & Cross-functional Collaboration

• Ability to oversee, create and adapt payment flows and SLAs based on customer segmentation (e.g., VIP vs casual players)
• Ability to manage high-value (big winner) cases and influence balance outcomes strategically.
• Collaborate cross-functionally (Product, AF, Tech, Operations) to resolve payment-related issues

Partnerships & Vendor Management

• Own, negotiate, and manage relationships with third parties (banks, PSPs, fraud and verification providers)
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 3+ years’ experience in a similar senior role within iGaming (Gambling)
• Strong knowledge of gambling compliance (AML, CDD, EDD, KYC)
• In-depth understanding of payment systems, providers, and the overall payments ecosystem
• Experience managing high-volume transaction environments (millions €/month)
• Experience with crypto payments
   

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are looking for an AI-First Golang Team Lead for one of our product engineering pods: a hands-on engineer who uses AI to ship fast and acts as the face of their pod towards clients and leadership.

⚠️IMPORTANT: This is not a traditional coding role. You’ll use Claude Code and other AI tools to 10x your output, always thinking about how the product or feature you are working on benefits the user. Also: we have no QA team, you OWN the quality of what you ship!

🧭About this role: every engineer on the team already owns their work end-to-end (IC + DRI). Everyone in the pod is, in effect, their own architect and lead developer. So this role is not about being the strongest techie in the room or telling people how to build.

A Team Lead is the spokesperson, coordinator, and facilitator for their pod, internally with product, design, and leadership, and externally with clients. You come from the management path, not the deep-specialist path: you have seen a lot as a developer and have consciously decided that enabling a team, working with clients and driving product outcomes is what energizes you now, not coding all day.

You remain a hands-on engineer. Expect roughly 30-40% of your week on coordination, client and product work, and the rest as an individual contributor. This is not an HR-style people-management role: no performance reviews, no career coaching. As we scale, light one-on-ones and check-ins may become part of it, but the job is coordination and delivery, not administration.

🧑 💻 What you’ll actually do:

• Be the spokesperson for your pod, internally with product, design, and leadership, and externally with clients and partners.
• Coordinate work across the pod: break initiatives into chunks, sequence them, surface blockers, and facilitate hand-offs (lightweight project management; we deliberately have no project managers).
• Gather client requirements first-hand and funnel them straight into the pod so nothing gets lost in translation.
• Represent your pod in product planning sessions and bring a strong product-driven point of view to scoping and trade-offs.
• Help pod members with product decisions and prioritization, enabling engineers who may be technically stronger than you.
• Contribute hands-on as an engineer: own features end-to-end, use Claude Code to generate Golang backend code, review AI output for quality and architectural fit.
• Join client meetings to align on requirements, report on delivery, and keep the relationship professional and calm.

📚 Our stack:

• Backend: Go monorepo (no framework, 3+ services).
• Hosting: PaaS-managed containers; local setup fully mirrors production via Docker Compose.
• Tools: Jaeger tracing, Betterstack (Logging, Alerting), Redis Asynq queue.
• Databases: PostgreSQL, Redis.
• AI tooling: Claude Code (mandatory).

🚢 Products you will lead a pod on:

• An AI search & recommendation engine for major travel enterprises: heavy client integration work (SSO, security reviews, GDS integrations) with demanding enterprise customers.
• A content enrichment API: high-scale, data- and AI-focused backend work.
• Partner and supplier integrations, data ingestion pipelines, LLM providers.

✅ You must have:

• 2-3+ years of technical leadership experience leading a team, squad, pod, or similar unit (a hard must; think team lead or early-stage engineering manager).
• A developer’s background (minimum 5 years): you have seen production reality with your own hands before moving towards leading people.
• A genuinely product-driven mindset: you think about user value and business outcomes before implementation.
• Comfort facilitating and coordinating a pod without relying on formal authority.
• Willingness and ability to take part in client meetings and act as the external face of your pod.
• Excellent spoken and written English for planning sessions, stakeholder updates, and client conversations.
• Ownership mentality with a strive for elegantly simple, high-quality solutions; you test your own work thoroughly since we have no QA team.
• Proven experience using Claude Code; share specific examples.
• Solid Golang experience; you’ll review AI’s code, and you must understand how it works.
• Ability to do on-call once in a while to help maintain our platform’s reliability & uptime.
• ⚠️ European or African timezones (±3 hours from CET).
• Available full-time (40 hours/week).

❤️ You are a great fit if you:

• Made the classic developer’s fork-in-the-road decision: lifelong engineer or leading people, and chose people, clients, and product.
• Are energized by product planning sessions and have opinions about what the pod should build next, not just how.
• Are comfortable being the face of your pod, in internal planning rooms and on calls with enterprise clients.
• Enjoy enabling engineers who are technically stronger than you.
• Ship fast but always verify it actually works; think “how can AI build this?” as your first instinct.
• Get frustrated when development takes weeks instead of days.

‼️Things to consider before applying that won’t be a match:

• This would be your first leadership role.
• You see the lead as the chief architect who makes the technical decisions for the team.
• You are looking for an HR-focused people-management role built around performance reviews and career coaching.
• You want to lead a team without staying hands-on in the codebase.
• You would rather not take part in client meetings or stakeholder-facing conversations.
• You prefer to focus on execution and leave product planning to others.
• You rely on formal authority to get a team moving.
• You have never used Claude Code or similar AI coding tools.
• You are outside European/African timezones.

PayDo, a leading Electronic Money Institution (EMI) authorised by the FCA in the UK, FINTRAC in Canada, and MFSA in Malta, operates in 140+ countries and over 25 industries. Offering multicurrency IBANs, merchant solutions, mass payment options, acquiring, open banking, PayDo provides premium and convenient payment services. With all features available through one platform and contract, PayDo is a preferred solution for modern online businesses.

We are looking for a proactive Senior Product Owner to drive the development of our fintech products. In this role, you will own the product lifecycle end to end, define and prioritise features, and collaborate with cross-functional teams to ensure timely and high-quality delivery.

Requirements

General

• Minimum 3 years of experience as a Product Owner or in a similar product management role in Fintech, EMI, PSP, or Banking.
• Solid understanding of the fintech ecosystem, industry trends, competitive landscape and emerging payment technologies, payment schemes and banking integrations.
• API familiarity (basic ability to read API docs, understanding request-response flows).
• Experience with Acquiring, Pay by Bank, Checkout services, and Open Banking (optional)

Hard Skills

• Strong expertise in card acquiring, merchant acquiring, and payment acceptance across e-commerce channels.
• Deep understanding of the end-to-end card payment lifecycle, including authorization, clearing, settlement, refunds, reversals, and chargebacks.
• Experience integrating with payment gateways, acquirers, PSPs, card schemes (Visa, Mastercard), and alternative payment methods (APMs).
• Strong knowledge of card scheme rules, interchange, scheme fees, pricing models (IC++, blended pricing), and merchant settlement processes.
• Experience building and optimizing merchant onboarding, underwriting, risk assessment, and merchant lifecycle management.
• Deep understanding of fraud prevention, 3D Secure (3DS), authorization optimization, soft declines, and payment authentication flows.
• Experience with payment orchestration, routing, smart retries, failover strategies, and multi-acquirer environments.
• Strong knowledge of merchant reporting, reconciliation, settlement, payouts, reserve management, and financial operations.
• Proficiency in SQL and data-driven analysis to optimize authorization rates, payment conversion, acceptance rates, chargebacks, and merchant performance.
• Ability to translate complex acquiring, card scheme, and merchant requirements into scalable product solutions, including API design, payment workflows, and operational processes.

Soft Skills

• Ownership mindset with proactive problem-solving.
• Strong communication skills and ability to simplify complex concepts.
• High attention to detail and ability to structure ambiguous inputs.
• Empathy, user-centric mindset, and ability to balance business and tech perspectives.

Responsibilities

Product Discovery & Delivery

• Own the end-to-end lifecycle of product initiatives from idea to production rollout.
• Translate business goals into clear product requirements, epics, and user stories.
• Prioritize the backlog using impact-based frameworks (value, effort, compliance, risks).
• Define acceptance criteria, ensure requirement clarity, and maintain a clean, structured backlog.

Stakeholder Management

• Work closely with Compliance, Operations, Engineering, Finance, and Customer Support teams.
• Gather business requirements, negotiate priorities, and align expectations across departments.
• Facilitate cross-functional workshops, discovery sessions, and status reviews.
• Clearly communicate product decisions, timelines, and trade-offs to internal and external stakeholders.

Technical & SDLC Collaboration

• Collaborate daily with engineering teams to clarify scope, manage dependencies, and unblock delivery.
• Maintain deep understanding of SDLC stages and ensure requirements are properly groomed before development.
• Validate technical feasibility with architects and developers; manage risks and constraints.
• Support QA in test case preparation and participate in UAT to ensure product quality.

User Experience & UX Analytics

• Advocate for user-centric product design across customer journeys and internal workflows.
• Review wireframes, prototypes, and UI designs to ensure clarity, usability, and consistency.
• Use UX analytics tools (heatmaps, session recordings, funnel analysis) to identify pain points.
• Translate insights into actionable product improvements and measurable UX outcomes.

What we offer:

• Annual Learning & Development Budget – invest in your growth with dedicated funds for courses and certifications
• Regular Performance Reviews Based on KPIs – for your professional advancement
• Transparent career path – opportunity to reach Lead roles within 1 year, Head roles in 2 years, and C-level in 4 years based on performance
• Innovation Financial Rewards – share your ideas via PayDo Ideas Hub and earn extra bonuses
• Public Holidays – aligned with your country’s calendar
• Flexible payout options – via PE accounts or popular e-wallets