Jobs at Djinni

WHO WE ARE 

We are Edge Solutions Lab, a team of engineers with a strong background in product development of edge solutions and data platforms.

We have a long-term partnership with a customer in the US who is looking to expand their onsite team with talented engineers like you. This is an exciting opportunity to collaborate with industry leaders, work on impactful projects, and contribute to the development of next-generation data analysis technologies for healthcare, biotechnology, and research domains.
 

WHO WE ARE LOOKING FOR
 

We are seeking a highly skilled Full Stack Developer to join our team, working on an innovative bioinformatics platform focused on simplifying the analysis and interpretation of RNA-sequencing data through intuitive web applications and cloud-backed services. In this role, as part of a team, you will be building, modifying, and improving user-facing web applications, implementing REST APIs and back-end business logic, and building data processing workflows that help researchers and scientists explore data, visualize results, and derive actionable insights.
 

KEY RESPONSIBILITIES

• Design customer-facing Web UI, RESTful services, and APIs for a modern bioinformatics analysis platform.
• Design and maintain data processing pipelines to support data processing and analysis workflows.
• Design user interactions on web pages.
• Develop high-performance applications by writing testable, reusable, and efficient code.
• Develop effective SQL and NoSQL data layers by utilizing various databases.
• Develop integrations with third-party services using external APIs.
• Implement effective security protocols, data protection measures, and storage solutions.
• Collaborate with team members and stakeholders on the integration of various parts of the platform.
• Ensure that non-functional requirements such as security, performance, maintainability, scalability, usability, and reliability are considered when architecting solutions.
• Document processes, including database schemas, as well as prepare reports.
   

WHAT YOU BRING ALONG

• At least 6 or more years of working experience in a Full Stack position.
• Strong proficiency in TypeScript, JavaScript ES6+, HTML5, and CSS3.
• Extensive knowledge of ReactJS and Next.js, along with their ecosystem and common frontend development patterns.
• Solid hands-on experience with Node.js and building applications in TypeScript.
• At least 1 year of commercial experience with Python (FastAPI, SQLAlchemy)
• Experience with RESTful architecture.
• Experience with OAuth2-based authentication and authorization flows.
• Proficiency in database design and hands-on experience with SQL, including PostgreSQL.
• Experience with event-driven architecture and messaging middleware (MQTT).
• Familiarity with common software development and management tools such as GitLab CI, Jira, and Confluence.
• Good understanding of common programming paradigms and architectural design patterns.
• Strong interpersonal, analytical, and organizational skills.
• Bachelor's degree in Computer Science, Software Engineering, Information Science, or other related fields.
   

WILL BE A PLUS

• Hands-on experience with containerization tools (Docker) and orchestration platforms (Kubernetes).
• Experience with Airflow and DAG pipeline development.
• Hands-on experience with development of cloud-native applications and utilizing AWS services (S3, ECS/EKS, RDS).
• Hands-on experience with Auth0.
• Experience working with billing providers, preferably Chargebee.
• Familiarity with R and experience working with data-processing or analysis pipelines written in R.
• Development of IoT applications.
• Experience with testing frameworks.

About the Role

We are looking for a highly experienced Technical Director / Unreal Engine Team Lead to lead the technical development of the next generation of interactive live casino experiences.

This is a hands-on technical leadership role, not a people-management position. You will remain actively involved in development while owning the technical direction, architecture, and engineering standards of the Unreal Engine platform.

A core part of the product vision is building highly realistic digital humans powered by MetaHuman, motion capture, procedural systems, and AI-driven behaviors that can naturally interact with players in real time.

You'll work closely with gameplay engineers, technical artists, animators, and product leadership to build a scalable production platform.

What You'll Do

• Lead the technical development of a large-scale Unreal Engine platform
• Define architecture, engineering standards, and long-term technical direction
• Remain hands-on with Unreal Engine and C++ development
• Design and implement gameplay systems for interactive live experiences
• Build scalable multiplayer and networking systems
• Integrate real-time streaming technologies (WebRTC and similar)
• Connect gameplay systems with MetaHuman behavior, animation, and motion capture
• Collaborate with animation and technical art teams to deliver realistic digital humans
• Optimize Unreal Engine performance (CPU, GPU, memory, rendering)
• Develop internal tools and workflows that improve production efficiency
• Mentor and technically guide Unreal Engine developers
• Work closely with the Head of Gaming on technical strategy and roadmap

Must-Have Requirements

• Extensive commercial experience with Unreal Engine
• Expert-level C++ development
• Experience with UE5 (preferably UE5.5/UE5.6)
• Strong experience with Blueprints
• Commercial experience with Houdini (mandatory)
• Experience building production-grade gameplay systems
• Strong understanding of gameplay architecture and software design
• Experience with multiplayer networking
• Experience integrating MetaHuman characters into Unreal Engine projects
• Experience working with motion capture and animation pipelines
• Strong optimization skills (CPU, GPU, memory, rendering)
• Experience making architectural decisions
• Experience technically leading development teams
• Excellent debugging and problem-solving skills
• Portfolio demonstrating complex Unreal Engine projects
• Fluent English

Nice to Have

• Experience with WebRTC or low-latency streaming
• Experience with procedural generation using Houdini Engine
• Experience building digital humans or virtual avatars
• Experience with facial animation, lip sync, or emotion systems
• Experience in VFX or animation production
• Experience with AI-driven gameplay or character behavior
• Experience developing internal Unreal Engine tools and pipelines

What We're Looking For

• Strong technical leader who still enjoys writing code
• Excellent architectural thinking
• Passion for real-time graphics and digital humans
• Comfortable working in an R&D-driven environment
• Strong collaborator across engineering, animation, and art disciplines
• High ownership mindset with a focus on long-term product quality

Senior 3D Hair Artist (MetaHuman / Unreal Engine)

What You'll Do

• Create high-quality, photorealistic hair and hairstyles for digital human characters
• Own the complete hair grooming pipeline from concept references to production-ready assets
• Create and refine scalp hair, hairlines, flyaways, eyebrows, and other fine details
• Produce multiple hairstyle variations for different characters
• Ensure realistic appearance across different camera angles and lighting conditions
• Prepare and optimize hair assets for MetaHuman and Unreal Engine
• Collaborate closely with character, face, body, rigging, and animation teams
• Troubleshoot visual and technical issues related to digital hair
• Balance visual fidelity with real-time performance requirements
• Maintain consistent quality across the character library

Requirements

• Strong experience with Houdini
• Proven commercial experience creating photorealistic digital hair
• Strong experience with MetaHuman workflows
• Hands-on experience with Unreal Engine
• Experience with hair grooming tools (such as XGen, Ornatrix, Houdini Groom, Blender Hair, or similar)
• Strong understanding of photorealistic character production pipelines
• Experience optimizing assets for real-time rendering
• Solid understanding of anatomy, hairstyle design, and realistic hair behavior
• Excellent attention to detail and artistic eye for realism
• Ability to work collaboratively within multidisciplinary teams

Nice to Have

• Experience with VFX or animation character production
• Experience creating digital doubles or realistic MetaHuman characters
• Knowledge of Unreal Groom system
• Experience working with facial capture or performance capture pipelines
• Portfolio demonstrating realistic digital hair and character work

What We're Looking For

• Passion for photorealistic digital humans
• Strong ownership of asset quality from concept to final delivery
• Ability to balance artistic quality with technical constraints
• Excellent communication and collaboration skills
• Detail-oriented with a high quality bar

If you have 3+ years of experience in B2B sales for software development or IT outsourcing, know how to win clients in Western markets and feel confident talking about Blockchain and AI we’d love to meet you.

Responsibilities

• Work the referral network: past clients, partners, investors — into CRM, keep contact, get introductions.
• Find new leads: identify companies and the right people inside them, personal outreach from your own account.
• Screening, first calls and qualification: need, budget, timeline. Pass qualified conversations to the CEO for closing.
• Keep the CRM current and report weekly on the funnel.
• Propose and test new channels and approaches to client acquisition.

Requirements

• 3+ years selling development services or IT outsourcing in B2B, Western markets
• You know blockchain and AI well enough to hold a technical conversation with a CTO without a translator
• Written English C1+
• A track record of closing cold leads and finding clients from scratch
• Experience running a CRM and reporting
• You actively use AI where it makes sense

Nice to have

• Fintech, trading or quant experience
• Your own network in web3

Enavate is a dynamic, North American-based IT company and a Microsoft Gold Partner, renowned for revolutionizing the SMB industry through industry-based business solutions. As we expand in Europe, we’re on the hunt for a Junior Business Central Consultant to join our growing Delivery team!

In this role, you will work alongside experienced consultants to help organizations improve their business processes through Microsoft Dynamics 365 Business Central. You will gain hands-on experience with ERP implementations, client workshops, business process analysis, solution design, testing, training, and go-live support while building a foundation for a successful consulting career.

It's a perfect starting point for anyone eager to grow into a consulting role while learning Microsoft Dynamics 365 Business Central (BC) inside and out.

Location: Ukraine (Kyiv)
POD: BC Practice 

What You'll Do:

As a Junior Consultant, you’ll be at the heart of helping our clients get the most out of their D365 BC systems. Don’t worry—we don’t expect you to know it all on day one. You’ll be learning from experienced consultants, shadowing their every step, and working directly with clients as you grow into the role.

Your typical responsibilities will include:

• Supporting clients with day-to-day D365 BC issues and requests
• Assisting in system configurations and small-scale customizations
• Documenting client needs and working with senior consultants to deliver solutions
• Participating in ongoing training and certification programs
• Learning about business processes in finance, operations, sales, and more
• Getting hands-on experience with one of the most in-demand ERP systems in the world

Who This Role is Perfect For:

We’re not looking for experts—we’re looking for motivated learners who are ready to roll up their sleeves and grow with us.

You’ll thrive in this role if you:

• Are a recent graduate or early-career professional in IT, business, finance, or a related field
• Have at least B2 Level of English
• Love problem-solving and working with systems or data
• Are curious about how companies run their operations through ERP platforms
• Have strong communication and teamwork skills
• Are excited about learning and professional development

Prior exposure to Dynamics 365 Business Central, other ERP systems, or basic programming (e.g., AL, SQL) is a bonus, but not required—we’ll teach you everything you need to know.

What We Offer:

• A structured onboarding and training program
• Mentorship from experienced ERP consultants
• Opportunities to work directly with clients from day one
• A supportive and collaborative team culture
• Clear growth paths toward consulting, development, or specialist roles
• Competitive salary and benefits package

Ready to Begin Your ERP Journey?

If you're enthusiastic about technology, learning, and helping businesses succeed, then this is your chance to get a strong start in a high-demand industry. Join us, and we’ll help you build a career in Microsoft Dynamics 365 that can take you around the world—or wherever you want to go.

Apply now and start your ERP journey! 

Codebridge is looking for a Senior Sales Manager to own deals for our AI-first engineering business end to end — discovery to close, on calls with US/UK founders and executives. We sell with deep research and working prototypes, not decks. Hiring is just as direct: one test task, one call.

Responsibilities:

• Own the full sales cycle: qualify inbound leads, run discovery, shape the offer, negotiate, close
• Run calls with US/UK founders and executives solo from week one
• Turn deep research into deal strategy: who decides, what they actually care about, and what we put in front of them
• Put a simple Claude Code prototype on the table when it moves a deal — with our engineers behind you for anything bigger
• Work a warm, automated inbound pipeline — the admin runs itself, the selling is yours
• Feed what you hear on calls back into how Codebridge positions and packages its offer

Requirements:

• 4+ years selling IT/software services to US/UK businesses — real full-cycle experience, not lead-gen handoffs
• Closed services deals you can walk through in detail, including engagements of $50K and up
• Deep research and social selling as a daily habit: LinkedIn and the open web, not purchased lists
• Daily hands-on use of AI tools, able to build a simple prototype with Claude Code or similar — the test task will ask you to prove it
• Availability overlapping UK/US working hours — that's where our calls live
• As comfortable running a discovery call as taking a prospect's product apart the night before — often for the same deal
• Advanced English or higher — every call, including your interview, is in English

Recruitment Process:

1. Application Form
2. Test Task — a real founder, a real company
3. Interview — one call, in English, built around one deal you actually closed
4. Job Offer

We Offer:

• Real Deal Ownership: Your deals, your calls — with founders who sell alongside you, not over you
• Base + Commission: Uncapped commission on closed deals — the model is on the table at the offer stage
• Innovation Culture: An AI-first company where sales runs on the same tooling as engineering
• Flexible Work: Fully remote, from anywhere with UK/US overlap
• Generous Time Off: 20 paid vacation days + 15 sick leave days annually
• Professional Growth: Compensation for courses, certifications, and learning resources
• Cutting-Edge Tools: Access to premium AI tools (Cursor Pro, Claude Code, GitHub Copilot, etc.)

Codebridge is looking for a Junior Sales Manager for our AI-first engineering business — someone who lives on calls, digs deeper than everyone else, and would rather show a working prototype than send another follow-up. No sales experience required. We don't screen CVs for this role — the test task is your resume.

Responsibilities:

• Own inbound leads: research the person and the company, find what actually matters, and earn the call
• Turn public sources — LinkedIn, press, product teardowns — into a sharp one-page brief on every lead
• Build simple working prototypes in Claude Code that show a prospect what's possible before the first call
• Join calls with our founders from week one as the best-prepared person in the room — and grow into running calls yourself
• Work inside an automated pipeline: the admin is automated, the thinking is yours

Requirements:

• No sales experience required — we hire for judgment, curiosity, and speed, not a track record
• Research obsession: given a name and a company, you come back with what matters — not a data dump
• Completely at home on social networks, LinkedIn above all: finding people, reading what they post — and what they don't
• Daily hands-on use of AI tools — you can put a simple working prototype together with Claude Code, v0, or Lovable, no engineering background needed (the test task will ask you to prove it)
• Availability overlapping UK/US working hours — that's when the calls happen
• Happier spending an hour understanding a founder than ten minutes reciting a pitch
• Advanced English or higher — every call, including your interview, is in English

Recruitment Process:

1. Application Form
2. Test Task — a real founder, a real company
3. Interview — one call, in English, no CV walk-through
4. Job Offer

We Offer:

• Founder-Level Learning: Work directly with the CEO on live deals from day one
• Innovation Culture: An AI-first company where sales runs on the same tooling as engineering
• Flexible Work: Fully remote, from anywhere with UK/US overlap
• Generous Time Off: 20 paid vacation days + 15 sick leave days annually
• Professional Growth: Compensation for courses, certifications, and learning resources
• Cutting-Edge Tools: Access to premium AI tools (Cursor Pro, Claude Code, GitHub Copilot, etc.)

Codebridge is turning design into something new: a product lab that ships. We built Lispr (lispr.ai) — a native Mac dictation app that went from idea to Product Hunt in two months and hit 46,000 dictations from 29 countries in its first three weeks. Now we're hiring AI-First Product Builders — the people who can do that on repeat. Figma is nice. AI has no taste — you do.

Responsibilities:

• Invent, build, and launch small products under the Codebridge brand — idea, design, working code, landing page, live URL
• Build v1s in days with the full AI stack: Claude Code, Cursor, v0, Lovable, Higgsfield — whatever ships fastest
• Build discovery-phase prototypes that win client deals — a demo that hits the client's exact pain beats any deck
• Take a product from zero to one, then hand it to our engineers for production hardening — you own the spark, we own the scale
• Work like a founder inside the company: pick problems worth solving — yours or a client's — kill your weak ideas fast, defend the strong ones

Requirements:

• Taste — your work looks expensive and convincing, and you can explain why every pixel and every word is there
• Shipped things: 2–3 live links to products, sites, or experiments you built fast — these matter more than any CV
• Daily fluency with AI building tools (Claude Code, Cursor, v0, Lovable) and AI media tools (Higgsfield, Midjourney or similar)
• Product sense: for anything you build, you can name the problem, the person who has it, and why now
• Speed: clickable in hours, shipped in days — perfection is a v2 problem
• High agency — you don't wait for a brief, you write it
• No degree, no CV screening, no English requirement — your work speaks for you

Recruitment Process:

1. Application Form
2. Questionnaire
3. Test Task — think it up, build it, ship it, send the link (5 working days; what you build stays yours)
4. Live Session — we build something together on a call
5. Job Offer

We Offer:

• Skin in the Game: A market salary that doesn't depend on your products taking off — and when one does, you share in the upside, with the exact mechanics written into your offer, not promised over a handshake
• Distribution Included: You build it, we take the winners to market — the way Lispr reached 29 countries in three weeks
• Founder-Level Autonomy: Own the whole loop from problem to live URL — no ticket queue, no design-by-committee
• Generous Time Off: 20 paid vacation days + 15 sick leave days annually
• Cutting-Edge Tools: Premium subscriptions to the full AI stack (Claude Code, Cursor Pro, Higgsfield, etc.) — used by the whole company, not just you

About us:
 

BetterMe — an all-in-one well-being ecosystem empowering millions to become better — physically, mentally, and emotionally. We build what makes people better and keep challenging ourselves to inspire others.

We are currently looking for a Motion Designer/Video Editor who will work on creative videos for social media, supporting e-commerce and R&D projects.

We are growing rapidly and launching new projects, so you’ll have the opportunity to apply your skills, experiment with formats and styles, test creative ideas, and collaborate with the marketing team to create attention-grabbing videos.
 

Your impact:

• Create advertising creatives based on briefs.
• Adapt videos for different platforms and localizations.
• Work with existing projects (collections) and create their variations.
• Generate videos using AI tools.
• Animate static layouts and graphics.
   

About you:

• At least 1 year of experience in motion design.
• Strong proficiency in Adobe After Effects (masks, shapes, tracking, keyframing & timing, color correction).
• Understanding of dynamic editing, composition, and rhythm principles.
• Experience working with plugins, scripts, and expressions.
• English level: Pre-Intermediate+ or higher.
• Strong attention to detail and the ability to organize your workflow effectively.
• Willingness to learn quickly.
   

Will be a plus:

• Experience in graphic design or creating videos for TikTok TikTok / Instagram Instagram.
• Basic skills in Adobe Illustrator, Adobe Photoshop, and Figma.
• Experience working with AI tools for photo/video generation.
   

What you get at BetterMe:

A mission that inspires. Every line of code, every design, every idea helps millions of people become healthier and more confident.
Trust without micromanagement. You manage your time and make decisions independently. We value outcomes, not online hours.
Growth opportunities. 90% of our leads have grown within the company. There’s space for initiative, new responsibilities, and real career upgrades.
Work format. Full-time remote work.
Open communication. Transparency across teams, honest feedback, and support for initiatives are part of our everyday culture.

We are looking for a Middle+/Senior DevOps Engineer to take ownership of the infrastructure and operational reliability of Talisa, an established e-commerce platform.

The primary focus of this role is to ensure the stability, availability, security, and predictable operation of our production and staging environments. Talisa is a mature product, so the role is less about building new infrastructure from scratch and more about maintaining and continuously improving an existing production environment.

You will be responsible for infrastructure maintenance and upgrades, monitoring and incident response, security patching, infrastructure automation, CI/CD, capacity and cost optimization, and reducing operational risk.

We value operational discipline, careful change management, automation, documentation, and proactive identification of reliability or security issues.

Key responsibilities

Infrastructure Management:

• Operate and maintain Talisa production and staging AWS environments, ensuring stability, performance, and availability.
• Plan and execute infrastructure upgrades with proper testing, rollback procedures, and documentation.

• Monitor capacity, backups, recovery readiness, and AWS costs.

   

Security Ownership:

• Own infrastructure security, including OS patching, hardening, and vulnerability remediation.
• Maintain protection against malicious traffic, bots, and DDoS attacks using CloudFront, AWS WAF, and related services.
• Support infrastructure security and compliance requirements.

Observability & Monitoring:

• Maintain monitoring, logging, dashboards, health checks, and actionable alerts.
• Investigate production incidents, perform root-cause analysis, and escalate application issues when needed.
• Improve alert quality and maintain operational runbooks.

Automation & Efficiency:

• Automate repetitive operational tasks using Bash/Python and CloudFormation.
• Maintain and improve CI/CD pipelines.
• Ensure infrastructure changes are documented and reproducible.

Team Collaboration:

• Work with development and QA teams on deployments, troubleshooting, and infrastructure changes.
• Prioritize planned infrastructure work alongside production and monitoring issues.

Requirements

• Experience: 4–6+ years in DevOps/SRE (Strong Middle/Senior).
• AWS: Strong hands-on experience with EC2, RDS/MySQL, VPC, CloudFront, WAF, IAM, CloudWatch, and S3.
• Linux & Docker: Strong production administration and troubleshooting skills.
• IaC & Automation: Experience with CloudFormation, Bash/Python, Git, and CI/CD.
• Security: Good understanding of infrastructure security, patching, access control, and DDoS/web protection.
• Operations: Experience with monitoring, incident response, backups, recovery, and safe production changes.
• Ownership: Proactive, disciplined, and focused on reliable, documented infrastructure.
• AI Tools: Comfortable using AI-assisted engineering tools.
• Communication: Strong communication skills; Intermediate+ English.

Technical Stack

• Cloud & IaC: AWS (EC2, VPC, ALB, Lambda, S3, CloudFront), CloudFormation, Docker.
• Main Platform: Magento2 (PHP).
• Databases: RDS (MySQL), ElastiCache (Redis), MongoDB.
• Observability: AWS CloudWatch, Route53 health checks, Graylog.
• Process: GitHub, GitHub Actions, JIRA/Confluence.

Work Schedule

8 hours per day, 5 days a week.

Sometimes it’s necessary to react to nightly alerts/outages.

What We Offer

• 100% Remote.
• Ownership: Direct influence on the observability and security/compliance of the project.
• Direct Access: transparent team collaboration.
• Stability: Competitive salary with long-term growth potential.

We are looking for motivated candidates to join our Siebel Developer Training & Internship Program!

This is a great opportunity for those who want to start their career in IT development and gain practical experience working with CRM systems.

Requirements

• Good knowledge of SQL
• Basic understanding of programming concepts
• Basic knowledge of databases
• Experience with any programming language - JavaScript will be a plus
• English - Intermediate or higher
• Strong motivation to learn and develop in IT

What we offer

• 1 month of intensive training to build the necessary Siebel development skills
• 3 months of internship with real project tasks and practical experience
• Opportunity to join our team as a Siebel Developer after successful completion of the program

If you are motivated to learn, develop your technical skills, and start your career in IT, we would be happy to receive your CV!

At MINT Innovations, we develop intelligent software solutions for parcel locker systems, helping logistics companies and retailers automate last-mile delivery around the world.

We are looking for a Technical Support Manager to join our team and become the primary technical contact for our international B2B customers. In this role, you will work directly with customers and their field service engineers, helping them resolve software and hardware-related issues, ensuring smooth system operation, and delivering an outstanding support experience.

Key Responsibilities

• Provide technical support to international B2B customers via email, phone, and online meetings.
• Communicate directly with customers' technical teams and field service engineers.
• Troubleshoot software, hardware, networking, and system integration issues related to parcel locker solutions.
• Analyze incidents, identify root causes, and coordinate issue resolution with internal engineering teams.
• Assist customers during installation, configuration, commissioning, and maintenance of parcel locker systems.
• Support software deployments, upgrades, and system updates.
• Monitor and prioritize support requests to ensure timely resolution according to agreed service levels.
• Escalate complex technical issues to Development, QA, Hardware, or Product teams when required.
• Maintain accurate documentation of incidents, troubleshooting steps, and resolutions.
• Create and improve knowledge base articles and technical documentation.
• Build long-term relationships with customers by providing professional, responsive, and high-quality technical support.

What We're Looking For

• Experience in Technical Support, Application Support, Customer Support, System Administration, or a similar technical role.
• Strong troubleshooting and analytical skills.
• Ability to diagnose and resolve complex technical issues in a structured manner.
• Excellent communication and customer service skills.
• Experience working with international B2B customers.
• Ability to manage multiple tasks and prioritize effectively.
• Strong sense of ownership and responsibility.
• Upper-Intermediate or higher English (written and spoken) is required.

Technical Knowledge

Experience with some of the following is highly desirable:

• Windows and Linux operating systems
• Networking fundamentals (TCP/IP, VPN, DNS)
• REST APIs
• SQL databases
• Log analysis
• Remote support tools
• IoT or connected devices
• Hardware installation and troubleshooting
• Ticketing systems (Redmine, Jira, Zendesk, or similar)

Nice to Have

• Experience supporting enterprise software products.
• Experience working with IoT devices or self-service kiosk solutions.
• Understanding of software deployment and configuration.
• Experience reading technical documentation and log files.
• Familiarity with parcel lockers, vending solutions, or smart devices.

What We Offer

• Opportunity to work on an innovative product used by international customers.
• Challenging technical tasks combining software and hardware.
• Professional and supportive engineering team.
• Competitive compensation and reviews.
• Opportunities for professional growth and continuous learning.
• Flexible working environment.
• Modern tools and technologies.

Build the CRM function from the ground up

At ArtiGaming, we're building products in the iGaming industry and are now looking for a Head of CRM who wants more than managing existing campaigns.

This role is for someone who enjoys creating systems from scratch, making product decisions, and owning retention as a business function.

You'll become the person responsible for designing and scaling our CRM strategy across multiple brands, building automated customer journeys, and creating an on-site retention engine that directly impacts revenue.

What you'll do

• Build and own the CRM function from the ground up.

• Design lifecycle communications across the entire player journey, from onboarding to reactivation.

• Develop behavioural segmentation based on customer activity, lifecycle stage and player value.

• Build automated CRM flows in Customer.io (or a similar platform), ensuring quality and deliverability.

• Own bonus and retention mechanics together with Product, balancing player engagement with bonus profitability.

• Launch A/B tests and continuously optimize campaigns using data.

• Create gamification-driven retention initiatives including missions, loyalty mechanics and promotions.

• Analyze CRM performance, customer cohorts and campaign effectiveness.

• Hire, mentor and grow the CRM team as the function scales.

We're looking for someone who has

✔ 4+ years of CRM / Retention experience in iGaming

✔ Strong casino experience

✔ Experience building a CRM function from scratch rather than operating an existing one

✔ Hands-on expertise with Customer.io, Optimove, Smartico, FastTrack or similar CRM platforms

✔ Deep understanding of lifecycle marketing, behavioural segmentation and retention strategy

✔ Experience working with bonus economics and measuring campaign incrementality

✔ Strong analytical mindset with experience using Tableau, Mixpanel or similar BI tools

✔ Leadership experience or readiness to build and lead a CRM team

Nice to have

• Sportsbook experience

• Multi-brand products

• Crypto casino

• Gamification systems

• Email infrastructure & deliverability

Why join us

🚀 Build a function from zero—not inherit someone else's processes.

🎯 Full ownership of CRM strategy and retention.

📈 Direct influence on product and business growth.

🌍 Remote-first environment with flexible working hours.

💰 Competitive salary + performance bonus.

📚 Learning & development budget.

⚡ Fast decision-making and minimal bureaucracy.

About the Company

Our client is a financial technology services provider dedicated to expanding global access to digital assets by building innovative solutions in the cryptocurrency ecosystem. Their products provide exchanges, liquidity solutions, prediction markets, and enterprise-grade white-label integrations for institutional clients worldwide.

We are looking for an exceptional, cutting-edge AI-Native Product Manager to own our core Institutional Trading & Derivatives product suite. This is an elite technical product role where deep financial domain mastery meets absolute state-of-the-art AI orchestration.

Key Pillars of Success

To excel in this role, you must bring a battle-tested foundation across three non-negotiable pillars:

1. Cutting-Edge AI-Native Execution: You don't just use ChatGPT or Claude for PRDs and prototyping. You operate with autonomous agents, MCP (Model Context Protocol) integrations, browser/computer use, and human-in-the-loop review loops to dramatically multiply your operational throughput.
2. Deep Trading & Derivatives Mastery: You possess a deep, structural understanding of institutional market mechanics, order lifecycles, margin systems, liquidation engines, funding rates, oracles, exposure, and hedging.
3. End-to-End Ownership & Measurable Impact: Your ownership doesn't end at handing docs to devs or launching on staging. You own the full lifecycle—from discovery, build, and QA to client rollout, adoption, and iteration—backed by self-derived, quantified metrics (e.g., SQL-verified impact).

What You'll Do

• Product Ownership: Take complete end-to-end ownership of our white-label institutional trading, derivatives, and risk management infrastructure.
• Agentic Workflow Integration: Leverage autonomous AI agents and MCP servers to automate complex product research, spec generation, QA verification, and client delivery workflows.
• Institutional Client Rollout: Partner directly with institutional clients and B2B partners to deeply understand their trading workflows, capture complex requirements, and drive product adoption.
• End-to-End Execution: Drive features through the complete lifecycle: discovery, system spec definition, hands-on engineering alignment, QA validation, launch, and post-launch analytics.
• Data & Impact Analytics: Autonomously query databases (SQL) and analytics tools to track, measure, and optimize real client usage and performance metrics post-launch.
• Engineering & Business Alignment: Challenge technical and business assumptions constructively, maintaining direct, transparent communication across cross-functional engineering teams.

AI-Native Expectations

We are looking for candidates who operate at or above the absolute cutting edge of AI tooling:

• Agentic Workflows: Hands-on experience building or utilizing MCP (Model Context Protocol) integrations, autonomous loops, or computer/browser-use agents.
• Execution & Leverage: Using AI as a force multiplier across all product phases—from automated code/spec reviews and workflow automation to deep data processing and client communication.
• Technical Integrity: Using AI to elevate your productivity without substituting AI output for genuine domain expertise or critical engineering judgment.

Who You Are

• Autonomous & Proactive: Capable of taking a broad product domain and generating tangible, visible value within your first 90 days without step-by-step guidance.
• Transparent & Honest: Grounded in high integrity, objective self-awareness, and clear communication. You know your strengths, acknowledge knowledge gaps directly, and never bluff technical answers.
• Systems Thinker: Comfortable reasoning about APIs, data flows, state machines, edge cases, and complex risk models alongside senior engineers.

Qualifications

• English: Upper-Intermediate to Advanced (both written and verbal) for high-stakes institutional communication.
• Experience: 4+ years of software product management experience, specifically within fintech, crypto trading platforms, or institutional finance.
• Domain Expertise: Proven hands-on experience with institutional trading infrastructure, derivatives (perpetuals, futures, options), risk mechanics, margin, and liquidity.
• B2B / Client-Facing Delivery: Demonstrated track record of launching white-label or enterprise B2B products directly for external institutional clients.
• AI-Native Mastery: Practical, advanced usage of modern agentic AI tools and environments (MCP, Cursor, Claude Code, autonomous loops).
• Data Competency: Solid experience writing SQL queries independently to measure feature performance, user funnels, and adoption metrics.

Bonus Points:

• Software development or engineering background.
• Direct experience running or supporting a trading desk, market-making operations, or liquidity adapters.
• Deep knowledge of crypto-native derivatives protocols, Web3 infrastructure, or prediction markets.

We Offer

• Flexibility & Hubs: Flexible working hours with physical office access in Ukraine and Poland (Wroclaw).
• Health & Wellness: Medical Insurance in Ukraine and Multisport program in Poland.
• Time Off: Paid vacation, sick leaves, and observance of official holidays.
• Growth & Support: Corporate English classes up to three times a week, plus mentoring and educational budgets.
• Contractor Support: Complete tax and accounting services provided for Ukrainian contractors.
• Equipment: High-end hardware and development equipment provided by the company.
• Culture: Regular corporate activities (team buildings, tech talks, parties) combined with an advanced bonus system.

About RiskSeal

RiskSeal is a B2B startup serving fintech clients globally. Our API-first credit risk management platform enables digital banks and consumer lenders to simplify onboarding through data-driven insights.

We are growing rapidly and value collaboration with passionate, creative professionals. Join us to innovate, contribute your expertise, and grow alongside our team.

Headquarters: Dallas, Texas, USA

European Office: Warsaw, Poland

Job description

We are looking for an experienced Account Manager to join our team. The ideal candidate will have 3+ years of professional experience and a strong ability to craft clear, valuable, and engaging written communication. This is a full-time remote position suitable for a Middle+ level specialist.

Responsibilities

• Own and manage a portfolio of client accounts, ensuring high satisfaction and retention.
• Serve as the primary point of contact for customers after onboarding.
• Drive product adoption and ensure clients extract maximum value from the platform.
• Identify upsell and cross-sell opportunities aligned with client needs and business goals.
• Coordinate with product, support, and tech teams to resolve client requests efficiently.
• Conduct regular business reviews and performance check-ins with clients.
• Monitor usage metrics, client health indicators, and proactively mitigate churn risks.
• Gather client feedback and communicate insights internally to influence product improvements.
• Support contract renewals and commercial negotiations in collaboration with leadership.

Requirements

• 3+ years of experience in Account Management, Customer Success or B2B client-facing roles.
• Experience in fintech, credit scoring, risk analytics, fraud prevention or SaaS industries.
• Strong understanding of API-based products and data-driven solutions (technical literacy is important).
• Proven track record of retaining and growing enterprise or mid-market accounts.
• Excellent communication and presentation skills in English (B2+); Spanish is a plus.
• Strong analytical mindset with ability to interpret performance metrics and client data.
• Ability to manage multiple accounts in a fast-paced environment.
• Experience working with CRM systems (HubSpot, Salesforce, etc.).
• Proactive, ownership-driven and commercially minded.

What we offer

• Competitive salary based on experience
• Flexible working hours and remote cooperation
• Opportunities for career growth and skill development
• Paid vacation and benefits package