Jobs at Djinni

The Payments team Namecheap is responsible for processing transactions across multiple methods, including credit cards, PayPal, Bitcoin, and others—handling tens of millions of dollars each month, along with related services.

Another key area of ownership is the global site search system, built on Elasticsearch, enabling users to quickly find and navigate account-related information across various entities.

The team operates across the full stack, developing backend microservices in .NET Core, building frontend micro frontends in React, and managing infrastructure using Terraform on AWS.

We work in an agile environment with a team of highly skilled and motivated professionals, focused on delivering impactful results.

Your expertise:

• At least 7 years of software development experience
• At least 2 years of experience in a lead position
• Excellent knowledge of C#, .NET, .NET Core
• ORM + relational databases experience (preferably Entity Framework + PostgreSQL / MSSQL)
• Cloud infrastructure setup experience AWS, Azure, GCP (preferably AWS ECS, RDS, SNS / SQS)
• Experience with React and TypeScript
• Good experience with Integration / Unit testing
• Good experience with ASP.NET Core
• Experience developing microservices
• Experience with Docker
• Understanding of SOLID, OOP, Clean Code, GOF
• Excellent communication and organization skills, product-oriented mindset, focus on team results, and leadership qualities
• Understanding SDLC
• Upper-intermediate or higher level of English
   

Will definitely be a plus: 

• Experience with ElasticSearch
• Experience with Kubernetes
• Experience with Terraform
• Experience with Redis
• Experience with Mobx
• Understanding of CI / CD and experience with Jenkins and Vault
• Experience with creating solution Architecture and solving non-standard CRUD tasks
   

What’s in it for you?

• Opportunity to deal with top-notch technologies and approaches in a world-leader product company with millions of customers
• Opportunity to make a difference for online privacy, freedom of speech, and net neutrality
• Decent market rate compensation depending on experience and skills
• Developed corporate culture: no micromanagement, culture based on principles of truth, trust, and transparency
• “You build it, you own it” mentality in most contexts
• Support of personal and professional development
  • coverage of costs of external trainings, conferences, professional literature
  • support of experienced colleagues
  • in-house events and trainings
  • regular knowledge sharing in teams
  • English classes and speaking clubs
• Life-balance support
  • truly flexible schedule, no time-tracking at all
  • 25 working days of vacation
  • 5 days of paid sick leave per month (if necessary) without providing a medical certificate
  • generous maternity / paternity leave program
• Professionally strong environment, friendly and open atmosphere, ability to influence the product development and recognition for it
   

You will be involved into:

• As a Tech Lead, you will be involved in all steps of SDLC: processing requirements, creating solutions, splitting them into tasks, participating in team refinements, participating in code review, deploying the code on production, monitoring the deployed code using Kibana, NewRelic, Grafana. In our company, we deploy changes straight to production, which means it is essential to implement unit and integration tests to be able to catch any issues early in the flow and stay attentive to monitoring systems to react fast to any issues with latest deployment may cause in production and perform necessary actions (eg. rollback or hotfix).
• You will be involved in collaboration with other teams that use your team's API and whose API your team is using. You will create architecture documentation for new big features and discuss it with the architect team, as well as with other involved teams
• I think it's the life of a developer and a lead in a production company with many customers who can't afford any downtime, even at night.

• We are looking for a colleague to join the development team of sophisticated software for the global leader in Innovative Orthodontics.
   

• Responsibilities:

  We're looking for a Software Business Analyst (BA) who would help drive development of a user-facing desktop application. You will work in an agile environment alongside a Product Manager (PM) of your project, its development team and alongside PMs and BAs of related projects in the ecosystem. Your main tasks will include communication with various stakeholders to gather, analyze, clarify, decompose and describe business requirements, supporting and guiding an R&D team in developing features according to specified requirements and expectations and preparing and maintaining a reasonable amount of documentation for the developed software product. To succeed in this role you should have a natural analytical way of thinking, good attention to detail and excellent communication skills.

   

• Mandatory Skills Description:

  • Years of BA experience in IT company - not less than 5 years
  • Strong time-management skills with the ability to prioritize tasks in real time
  • Experience in Product Management as a Product Owner
  • Understanding of the SDLC
  • Skills in creating documents: functional/business requirements, specifications
  • CusDev skills
  • Understanding of UX/UI
  • Diverse experience (preferably including consumer market companies)
  • Proactive approach, agile-oriented
  • English language - not less than C1 (Advanced)
  • Analytical and problem-solving skills
  • Attention to detail
  • Excellent oral & written communication skills
  • Proficient in Jira and Confluence
  • Microsoft Word and Excel experience required

Location: Germany (Hybrid)

Engagement model: Near-shoring with limited onsite presence (~5–10% for onboarding and recurring alignment meetings) 

Languages: German (working proficiency required) = B1 · English Seniority: Open to mid-level through senior consultants

About the project

We are staffing a consulting engagement set in a German public-sector / governmental environment. Because of the official context, working German language skills are mandatory. The engagement runs primarily as a near-shore delivery model, with approximately 5–10% onsite work reserved for onboarding and regular coordination meetings.

Your role

As a network consultant, you will support the full delivery lifecycle — from requirements management through design, implementation support, and testing — operating across network, enterprise, and software architecture contexts.

Core skill (must-have)

• IPv6 networking expertise — hands-on experience with design, addressing and planning, migration, and operations.

Additional skills (highly valued)

• Cisco networking technologies
• NetBox — IPAM / DCIM, network source of truth
• NetBird — WireGuard-based overlay / zero-trust networking
• Ability to bridge network, enterprise, and software architecture

Responsibilities across the lifecycle

• Requirements engineering and management
• Network / enterprise / software architecture design and consulting
• Implementation support
• Testing and validation

Your profile

• Proven track record as a network / IT consultant in complex environments
• Comfortable operating in German-language, public-sector settings

• Combines deep network expertise with a broader enterprise and software architecture understanding

   

Availability

Immediate availability is not required. We welcome consultants who are available now, as well as those who can become fully or partially available in the foreseeable future.

• We are looking for a Middle Data Engineer to support a short-term, time-sensitive data project. The role centers on building and running data processing workflows on AWS using Python and SQL. This is a focused, one-time effort — the ideal candidate can onboard quickly and deliver with minimal ramp-up.

   

• Responsibilities:

  Develop and run data processing and transformation workflows on the AWS data stack
  Write and optimize Python scripts for data manipulation and AWS automation (boto3)
  Query and process datasets using SQL and AWS Athena
  Run distributed data processing jobs on AWS EMR; manage data in S3
  Perform basic statistical analysis to support project goals
  Work within the existing CI/CD and Atlassian environment (Bamboo, JIRA, Confluence)

   

• Mandatory Skills Description:

  Python for data engineering — pandas, scipy
  boto3 (AWS SDK for Python)
  SQL
  Hands-on with AWS data services: Athena, EMR, S3 (basic working knowledge acceptable)

   

• Nice-to-Have Skills Description:

  Basic statistical analysis
  C++ (a plus, not required)

   

• Languages:
  • English: B2 Upper Intermediate

• We are looking for a colleague to join the development team of sophisticated software for the global leader in Innovative Orthodontics.

   

• Responsibilities:

  We're looking for a Software Business Analyst (BA) who would help drive development of a user-facing desktop application. You will work in an agile environment alongside a Product Manager (PM) of your project, its development team and alongside PMs and BAs of related projects in the ecosystem. Your main tasks will include communication with various stakeholders to gather, analyze, clarify, decompose and describe business requirements, supporting and guiding an R&D team in developing features according to specified requirements and expectations and preparing and maintaining a reasonable amount of documentation for the developed software product. To succeed in this role you should have a natural analytical way of thinking, good attention to detail and excellent communication skills.

   

• Mandatory Skills Description:

  • Years of BA experience in IT company - not less than 5 years
  • Strong time-management skills with the ability to prioritize tasks in real time
  • Experience in Product Management as a Product Owner
  • Understanding of the SDLC
  • Skills in creating documents: functional/business requirements, specifications
  • CusDev skills
  • Understanding of UX/UI
  • Diverse experience (preferably including consumer market companies)
  • Proactive approach, agile-oriented
  • English language - not less than C1 (Advanced)
  • Analytical and problem-solving skills
  • Attention to detail
  • Excellent oral & written communication skills
  • Proficient in Jira and Confluence
  • Microsoft Word and Excel experience required

  • Temporary position for 4-6 months

   

• Nice-to-Have Skills Description:

  • Technical or software development background and experience is welcome
  • Knowledge of various notations for process modeling (UML, BPMN, etc.)
  • Basic understanding of JSON format, REST API
  • Participation in projects for the development of CAD / CAM applications, 3D applications
  • Interest in the medical/dental field

   

• Languages:
  • English: C1 Advanced

Our client is a Barcelona-based iGaming company specializing in the development of online slot games for international markets. With a catalogue of 150+ titles and a steady release pace of 3–4 new games per month, they combine creative vision with strong technical expertise.

We are looking for an ML Tech Lead to serve as the technical authority within the ML team. This is a hands-on leadership role focused on architecture, technical decision-making, and the development of AI solutions powered by LLMs, RAG, and AI agents.

What You'll Do:

• Design and evolve LLM architectures, including RAG, multi-agent systems, tool-calling, and memory frameworks.
• Build and optimize semantic and hybrid search solutions using embeddings, pgvector, and reranking techniques.
• Develop pipelines for processing, validating, and structuring Game Design Documents (GDDs).
• Create prompt engineering strategies, evaluation frameworks, and AI guardrails.
• Integrate local and cloud-based LLMs through Ollama and OpenAI-compatible APIs.
• Design and maintain fault-tolerant, production-grade AI services.
• Contribute to the development of AI capabilities, including future automated TypeScript code generation.
• Lead technical discussions, architecture decisions, and code reviews.
• Define engineering standards, best practices, and quality benchmarks for AI development.
• Implement monitoring for model quality, latency, reliability, and infrastructure costs.

• Support and mentor engineers through technical guidance and knowledge sharing.

   

Required skills:

• 3+ years of commercial software development experience.
• Strong Python 3.10+ expertise.
• Hands-on experience with FastAPI, async programming, and type-safe development.
• Solid SQL and PostgreSQL knowledge, including schema design, indexing, window functions, and materialized views.
• Experience building integrations with third-party SaaS APIs, webhooks, and ETL pipelines.
• Practical Docker experience, including multi-stage builds and Docker Compose.
• Understanding of logging, monitoring, and production operations.
• Experience using AI-assisted development tools such as Cursor, Claude Code, GitHub Copilot, or similar.
• Strong system design, architecture, and problem-solving skills.

• Proficiency in Russian/Ukrainian.

   

Сompanу offer:

• Engage in a unique international web project, gaining valuable experience.
• 20 vacation days and 5 sick days yearly.
• Flexible start to the workday.
• Experience a dynamic work environment that avoids monotony.
• Opportunities for professional growth and advancement.

Project Description:

We are looking for a Middle Data Engineer to support a short-term, time-sensitive data project. The role centers on building and running data processing workflows on AWS using Python and SQL. This is a focused, one-time effort — the ideal candidate can onboard quickly and deliver with minimal ramp-up.

Responsibilities:

Develop and run data processing and transformation workflows on the AWS data stack
Write and optimize Python scripts for data manipulation and AWS automation (boto3)
Query and process datasets using SQL and AWS Athena
Run distributed data processing jobs on AWS EMR; manage data in S3
Perform basic statistical analysis to support project goals
Work within the existing CI/CD and Atlassian environment (Bamboo, JIRA, Confluence)

Mandatory Skills Description:

Python for data engineering — pandas, scipy
boto3 (AWS SDK for Python)
SQL
Hands-on with AWS data services: Athena, EMR, S3 (basic working knowledge acceptable)

Nice-to-Have Skills Description:

Basic statistical analysis
C++ (a plus, not required)

Languages:

English: B2 Upper Intermediate

• Project Description:

  We are looking for a colleague to join the development team of sophisticated software for the global leader in Innovative Orthodontics.

• Responsibilities:

  We're looking for a Software Business Analyst (BA) who would help drive development of a user-facing desktop application. You will work in an agile environment alongside a Product Manager (PM) of your project, its development team and alongside PMs and BAs of related projects in the ecosystem. Your main tasks will include communication with various stakeholders to gather, analyze, clarify, decompose and describe business requirements, supporting and guiding an R&D team in developing features according to specified requirements and expectations and preparing and maintaining a reasonable amount of documentation for the developed software product. To succeed in this role you should have a natural analytical way of thinking, good attention to detail and excellent communication skills.

• Mandatory Skills Description:

  • Years of BA experience in IT company - not less than 5 years
  • Strong time-management skills with the ability to prioritize tasks in real time
  • Experience in Product Management as a Product Owner
  • Understanding of the SDLC
  • Skills in creating documents: functional/business requirements, specifications
  • CusDev skills
  • Understanding of UX/UI
  • Diverse experience (preferably including consumer market companies)
  • Proactive approach, agile-oriented
  • English language - not less than C1 (Advanced)
  • Analytical and problem-solving skills
  • Attention to detail
  • Excellent oral & written communication skills
  • Proficient in Jira and Confluence
  • Microsoft Word and Excel experience required

• Nice-to-Have Skills Description:

  • Technical or software development background and experience is welcome
  • Knowledge of various notations for process modeling (UML, BPMN, etc.)
  • Basic understanding of JSON format, REST API
  • Participation in projects for the development of CAD / CAM applications, 3D applications
  • Interest in the medical/dental field

• Languages:
  • English: C1 Advanced

Important: after confirming your application on this platform, you’ll receive an email with the next step: completing your application on our internal site, LaunchPod. So keep an eye on your inbox and don’t miss this step — without it, the process can’t move forward.

Why join us

If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you! :)

About the role

We are looking for a Senior Full Stack Engineer to develop and maintain backend and frontend components of a large-scale healthcare platform supporting primary care programs. You will build scalable APIs and business workflows using C# and .NET Core, implement React and TypeScript frontend experiences, and contribute to healthcare integrations including EMR systems and HL7/FHIR standards. The role spans modernization initiatives and cross-functional collaboration with product, data, DevOps, and clinical teams.

What you will do

• Develop and maintain backend and frontend platform components;
• Participate in architecture and technical design discussions;
• Implement scalable APIs and business workflows;
• Build healthcare workflows and integrations;
• Support modernization and refactoring initiatives;
• Collaborate with product, data, DevOps, and clinical teams;
• Improve performance, maintainability, and code quality;
• Contribute to code reviews and technical decision-making.

Must haves

• 6+ years software development experience;
• Experience with C# / .NET Framework, .NET Core / .NET 6+;
• Experience with React and/or Angular;
• Experience with TypeScript;
• Experience with SQL Server and/or PostgreSQL;
• Experience with No-SQL Databases;
• Experience with Telerik/Kendo UI;
• Experience with API design and development;
• Experience with distributed systems;
• Upper-intermediate English level.

Nice to haves

• Experience with healthcare software;
• Experience with EMR / EHR systems;
• Experience building offline-first applications;
• Experience with Azure;
• Familiarity with HL7/FHIR familiarity.

The benefits of joining us

• Professional growth

Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps

• Competitive compensation

We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities

• A selection of exciting projects

Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands

• Flextime

Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive.

Meet Our Recruitment Process

Asynchronous stage – An automated, self-paced track that helps us move faster and give you quicker feedback:

• Short online form to confirm basic requirements
• 30–60 minute skills assessment via Codility – a platform founded in Poland that helps us provide quicker feedback and streamline this stage of the process.
• 5-minute introduction video

Synchronous stage – Live interviews

• Technical interview with our engineering team (scheduled at your convenience)
• Final interview with your future teammates

If it’s a match — you’ll get an offer!

Project Description:

We are looking for a colleague to join the development team of sophisticated software for the global leader in Innovative Orthodontics.

Responsibilities:

We're looking for a Software Business Analyst (BA) who would help drive development of a user-facing desktop application. You will work in an agile environment alongside a Product Manager (PM) of your project, its development team and alongside PMs and BAs of related projects in the ecosystem. Your main tasks will include communication with various stakeholders to gather, analyze, clarify, decompose and describe business requirements, supporting and guiding an R&D team in developing features according to specified requirements and expectations and preparing and maintaining a reasonable amount of documentation for the developed software product. To succeed in this role you should have a natural analytical way of thinking, good attention to detail and excellent communication skills.

Mandatory Skills Description:

• Years of BA experience in IT company - not less than 5 years
• Strong time-management skills with the ability to prioritize tasks in real time
• Experience in Product Management as a Product Owner
• Understanding of the SDLC
• Skills in creating documents: functional/business requirements, specifications
• CusDev skills
• Understanding of UX/UI
• Diverse experience (preferably including consumer market companies)
• Proactive approach, agile-oriented
• English language - not less than C1 (Advanced)
• Analytical and problem-solving skills
• Attention to detail
• Excellent oral & written communication skills
• Proficient in Jira and Confluence
• Microsoft Word and Excel experience required

Nice-to-Have Skills Description:

• Technical or software development background and experience is welcome
• Knowledge of various notations for process modeling (UML, BPMN, etc.)
• Basic understanding of JSON format, REST API
• Participation in projects for the development of CAD / CAM applications, 3D applications
• Interest in the medical/dental field

Languages:

English: C1 Advanced

Responsibilities

– Design, development, and delivery of BI solutions using Power BI and SQL
– Publishing and managing reports via the Power BI service
– Consult and train customers to build their own visualization in Power BI service
– Conducting workshops and presentations

Requirements

– Minimum of 2 years of experience in Power BI development and implementation
– Confident practical experience of working with Power BI (DAX, Power Query, RLS)

– Experience of developing Power BI reports full cycle (data import, modeling, creating measures, visualizations)
-Understanding of landing, staging area, data cleansing, data profiling, data security and data architecture concepts (DWH, Data Lake, Delta Lake/Lakehouse, Datamart)
– Strong SQL-skills

– Strong understanding of data modeling, data warehousing concepts, and ETL processes.
– Excellent analytical and problem-solving skills, with the ability to identify data patterns, trends, and insights.

– Strong communication and interpersonal skills, with the ability to effectively collaborate with clients and team members at all levels.
– Experience in working with diverse industries and domains, understanding various business processes and challenges.

– English —at least upper intermediate level is a must (including presentation skills)
– Experience working in Agile development environment with tools such as Jira

Nice to Have:

– Experience in building ETL (Extract, Transform and Load) pipelines
– Knowledge of programming languages: Python
– Microsoft Power BI Data Analyst certified preferred

We offer

– Opportunities for professional growth and international certification
– Free of charge technical and business trainings and the best bootcamps
(worldwide, including HQ Microsoft- Redmond courses)
– Innovative data and analytics projects and practical experience with cutting-edge
Microsoft technologies
– Long-term employment ( not a temporary project)
– Individual development plan
– English speaking club — to develop your language level

Main Responsibilities:

Data Engineer is responsible for helping select, deploy, and manage the systems and infrastructure required of a data processing pipeline to support customer requirements.

You will work on cutting-edge cloud technologies, including Microsoft Fabric, Azure Synapse Analytics, Apache Spark, Data Lake, Data Bricks, Data Factory, Cosmos DB, HD Insights, Stream Analytics, Event Grid in the implementation projects for corporate clients all over EU, CIS, United Kingdom, Middle East.

Our ideal candidate is a professional passionated with technologies, a curious and self-motivated person.

Responsibilities revolve around DevOps and include implementing ETL pipelines, monitoring/maintaining data pipeline performance, model optimization

Mandatory Requirements:

– 3+ years of experience, ideally within a Data Engineer role.

– understanding of data modeling, data warehousing concepts, and ETL processes

– 2+ years of experience with Azure Cloud technologies

– experience in distributed computing principles and familiarity with key architectures, broad experience across a set of data stores (Azure Data Lake Store, Azure Synapse Analytics, Apache Spark, Azure Data Factory)

– Understanding of landing, staging area, data cleansing, data profiling, data security and data architecture concepts (DWH, Data Lake, Delta Lake/Lakehouse, Datamart)

– SQL-skills

– communication and interpersonal skills

– English —В2

Will be beneficial if a candidate has experience in SQL migration from on-premises to cloud, data modernization and migration, advanced analytics projects, and/or professional certification in data&analytics.

We offer:

– professional growth and international certification

– free of charge technical and business trainings and the best bootcamps (worldwide, including HQ Microsoft- Redmond courses)

– innovative data & analytics projects, practical experience with cutting-edge Azure data&analytics technologies at various customers’ projects

– great compensation and individual bonus remuneration

– medical insurance

– long-term employment

– ondividual development plan

We are looking for a Deliverability Manager to take full ownership of inbox placement across our newsletter operation. You will work directly with the Head of Project and our production manager, and guide our marketers on every decision that touches deliverability — from infrastructure and authentication to content, segmentation, and sending strategy. We send millions of emails a day to cold audiences, and getting into the inbox is the difference between revenue and noise.

This is a hands-on, deeply technical role for someone who lives and breathes deliverability. You will not be directing a team to do the work. You will be in the DNS, in the headers, in the seed data, and in the postmaster tools yourself. The marketers will lean on you for direction, and you will be the final word on what we do with our sending infrastructure.

WHAT YOU WILL OWN

• Inbox placement and sender reputation
• Infrastructure and authentication
• ESP strategy and operations
• Cold audience deliverability
• Marketer guidance and enablement
• Monitoring, reporting, and incident response

WHAT WE ARE LOOKING FOR

Must-have:

• 6+ years in email deliverability as your primary focus, not as a side responsibility within a broader marketing or ops role
• Hands-on experience operating at 5M+ sends per day. You have run real volume and know what breaks at scale
• Deep expertise across the major ESPs. You have configured, optimized, and migrated between them, and you know which one to reach for in which situation
• Technical fluency with SPF, DKIM, DMARC, BIMI, IP and domain warming, feedback loops, and postmaster tools. You configure these yourself
• Strong understanding of every factor that affects deliverability — infrastructure, authentication, content, engagement, list quality, sending patterns, mailbox provider behavior — and how they interact
• Proven track record diagnosing and fixing real placement issues at scale. You can tell a clear story of a crisis you owned and resolved
• Experience sending to cold audiences and the deliverability discipline that requires

• Excellent English, written and verbal (C1 or above)

   

Nice to have:

• Direct newsletter experience, especially with promotional content at scale
• Experience using AI tools for deliverability work — log analysis, header parsing, content review, monitoring, reporting
• Existing relationships with deliverability teams at major ESPs and mailbox providers
• Experience with email validation, list hygiene, and engagement-based segmentation tools

• Background in performance marketing, affiliate, or media

   

WHAT YOU GET

• Multinational and intercultural experience
• Corporate library
• A world-class team to work with
• Growth opportunities
• Cutting-edge frameworks and technologies
• Competitive salary
• Common team activities (football, basketball, tennis, board games, and more)
• Bonuses according to the policy
• 21 paid vacation days & 14 paid sick leaves
• Work-life balance
• Cozy office in Warsaw available for you whenever you need it
• Coffee, tea, sweets, fruits, and more snacks
• Adequate teammates

Interested?

We’re always on the lookout for passionate, driven, and curious people to join our team.

If that sounds like you - we’d love to hear from you!

Softacom is a world leader in legacy modernization with 17+ years of experience. We migrate software from Delphi and other legacy technologies to modern platforms, serving clients in finance, telecom, healthcare and other industries. Most of our customers are in Europe, the US and Australia. Inside the company we value openness, responsibility and continuous professional growth, creating a supportive environment for our team.

We are looking for a Lead Generation Automation Specialist to join our team and help scale our outbound lead generation processes.

This role is focused on outreach automation, AI-driven workflows, and continuous optimization of lead generation activities across LinkedIn and email channels.

Responsibilities

• Build and maintain prospect databases
• Manage LinkedIn accounts and monitor account health
• Launch, manage, and optimize multichannel outreach campaigns (LinkedIn + email)
• Conduct A/B testing and improve campaign performance
• Use AI tools to increase efficiency, automate repetitive tasks, and improve lead generation processes
• Maintain and update lead information in CRM
• Research and implement new tools, workflows, and automation approaches

Requirements

• 1.5+ years of experience in B2B Lead Generation, Outreach, or a similar role
• Experience with LinkedIn and email outreach campaigns
• Experience with lead generation tools such as Clay, Apollo, LinkedIn Sales Navigator, Instantly, Lemlist, Expandi, or similar platforms
• Understanding of outreach automation and campaign optimization
• Active use of AI tools in daily work
• Experience working with HubSpot or another CRM
• Good written English

Nice to have

• Experience managing multiple LinkedIn accounts simultaneously
• Understanding of email deliverability principles
• Understanding of domain warm-up and email infrastructure
• Experience in outsourcing or agency environments

What we offer

• Full-time remote position
• Flexible working hours
• International team
• English language practice and communication
• Opportunity to work with AI and automation-driven processes

We are an acquiring/payments company operating in the UK market and expanding our international payment infrastructure.

We are currently building our Risk function and looking for a hands-on Risk Manager to own merchant acquiring risk and protect the company from financial losses.

Important

This is NOT:

• an AML/KYC role
• traditional banking credit risk
• treasury risk
• market risk
• ICAAP / PD-LGD modelling
• operational fraud support role

We are specifically looking for someone with hands-on experience in:

• merchant acquiring
• PSP/payments
• merchant underwriting
• acquiring exposure management
• fraud-related financial loss prevention

Main Goal of the Role

Protect the company from financial losses through:

• merchant underwriting
• exposure calculation
• reserve management
• payout control
• transaction monitoring
• fraud detection
• acquiring risk mitigation

Responsibilities

Merchant Underwriting & Exposure Management

• Analyze merchant business models and financial statements
• Assess delayed delivery exposure
• Calculate maximum potential loss
• Make merchant approval/rejection decisions
• Define:
  • rolling reserves
  • fixed reserves
  • deferred settlements
  • processing limits
  • payout restrictions

Transaction Monitoring & Fraud Risk

• Monitor transaction activity and merchant behavior
• Identify:
  • suspicious volume spikes
  • refund anomalies
  • bust-out fraud patterns
  • chargeback risks
• Configure fraud/risk rules
• Freeze payouts when financial risk is detected

Risk Infrastructure & Processes

• Improve monitoring frameworks
• Build risk dashboards
• Develop merchant risk profiles
• Enhance risk controls and automation

MUST HAVE EXPERIENCE

Required background:

• Merchant Acquiring
• PSP / Payment Gateway
• High-risk merchants
• Merchant Underwriting
• Acquiring Risk
• Payment Risk
• Fraud/Risk Monitoring

Strong understanding of:

• acquiring liability
• chargeback exposure
• settlement cycles
• reserve management
• payout control
• exposure calculation

Candidates are NOT suitable if their experience is limited to:

• retail banking credit risk
• treasury risk
• market risk
• quantitative banking modelling
• AML-only background
• onboarding-only roles

Ideal Candidate

A hybrid between:

• Merchant Risk Manager
• Acquiring Risk Owner
• Fraud/Risk Analyst
• Merchant Underwriter

What We Value

• Commercial skepticism
• Fast decision-making
• Strong ownership mindset
• Ability to act under pressure
• Pragmatic balance between risk and business growth

Examples of Real-Life Tasks

• Calculate maximum financial exposure for a travel merchant
• Decide on reserve hold requirements for high-risk merchants
• Freeze payouts based on suspicious transaction activity
• Prevent bust-out fraud before funds leave the system