Jobs at Djinni

Centralized Reporting and Analytics team covers company-wide corporate reporting needs. Interacting with internal clients (Delivery management and Corporate functions management) we build automated solutions in reporting and data analysis covering different internal company processes and practices.
Our team: around 20 people distributed in different countries but in close virtual cooperation.
Technologies used: Tableau and PowerBI as the main reporting tools, MS SQL database for our main data sources.

• Responsibilities:

  Tableau/PBI reports development and support:
  - Requirement clarification with the client
  - Preparation of data sources & setting up development task for the DWH team where needed
  - Draft version design & development and UAT with a customer
  - Setting up interactive elements in dashboards (actions, parameters-switchers, etc.)
  - Visibility permissions management (row-level security) inside a report
  - Technical documentation preparation
  - Release preparation and presenting for end-users
  - Controlling permissions on a site - project - workbook levels
  - Background tasks monitoring (extracts, subscriptions, etc.)
  - Reporting adoption & user's behavior monitoring (via in-built and custom tools)

• Mandatory Skills Description:

  2+ year of reporting experience with Tableau and/or PowerBI
  Strong skills in SQL
  Bachelor's Degree or higher education level
  Strong data analysis skills
  Good presentation and data visualization skills
  Great attention to details, structured and analytical approach, critical and logical thinking

AI Systems Engineer / AI Infrastructure Architect

We are building a fully integrated AI operating system for business automation, infrastructure management, knowledge systems, ERP integration, AI agents, and local AI runtime orchestration.

This is not a simple chatbot project.

The system combines:
- multi-agent AI architecture
- local and external LLM orchestration
- infrastructure automation
- vector memory and RAG
- ERP/CRM integration
- governance and security layers
- AI workflow execution
- deterministic YAML-based architecture
- self-hosted infrastructure
- monitoring, logging, and orchestration systems

MAIN STACK

Infrastructure:
- Proxmox
- Ubuntu Server
- Docker / Podman
- PostgreSQL
- Redis
- Loki / Prometheus / Grafana
- Keycloak
- Vaultwarden / Vault
- Caddy / Nginx
- TrueNAS / S3 storage

AI Runtime:
- Ollama
- vLLM
- OpenAI
- Anthropic
- Groq
- HuggingFace
- Whisper
- Coqui TTS
- Stable Diffusion

Business Systems:
- Odoo ERP
- Nextcloud
- OnlyOffice
- FreePBX
- Gitea / GitHub

Knowledge Architecture:
- Vector databases
- RAG pipelines
- embeddings
- document parsing
- YAML architecture systems
- long-term AI memory

WHAT YOU WILL WORK ON

- Build and structure AI agent systems
- Design deterministic YAML architectures
- Develop orchestration layers for AI agents
- Build connectors for APIs and internal services
- Integrate local and external AI models
- Create scalable backend services using Python
- Build infrastructure automation and monitoring
- Work on AI memory and retrieval systems
- Develop secure multi-service architectures
- Build internal tooling and automation systems

REQUIRED SKILLS

Strong:
- Python
- FastAPI
- async Python
- APIs and integrations
- Linux
- Git
- Docker
- PostgreSQL
- AI/LLM integrations
- structured engineering mindset

Very valuable:
- RAG systems
- vector databases
- Ollama / vLLM
- Proxmox
- infrastructure automation
- Redis / queues
- AI agents
- workflow orchestration
- security architecture
- Odoo integrations

IMPORTANT

We are not looking for:
- pure frontend developers
- prompt-only AI builders
- people who only use no-code tools
- pure vibe coders without system understanding

We are looking for someone who:
- understands architecture
- can structure complex systems
- thinks in layers and abstractions
- can work independently
- can evolve with the project long-term

PROJECT DIRECTION

The goal is to build:
- an AI-native business operating system
- self-hosted AI infrastructure
- deterministic AI workflows
- scalable AI agents
- centralized governance and monitoring
- internal AI-first tooling

Most inference should run locally using open models.
External APIs are used only where necessary.

The project is already running on real infrastructure and is actively expanding.

About Malva

🌀 Malva is building an AI-powered Sales Execution Layer on top of existing CRM systems.
 

Traditional CRMs are overloaded systems built for storing data, reporting, and operations. But sales teams still struggle with:

• unclear next steps
• CRM overload
• unreliable pipeline visibility
• outdated data
• manual admin work
   

🎯 We’re building a new operational layer that helps sales teams:

• focus on the right actions
• maintain reliable CRM data
• execute pipeline predictably
• simplify complex workflows

This is not another CRM.
This is a new AI-native sales execution experience.

🔍 What we’re looking for

We’re looking for a Product Designer who can help us design a modern B2B SaaS product from the ground up.
 

This role is much more than “making screens pretty”.

We need someone who:

• thinks deeply about workflows and UX clarity
• can simplify complex systems
• understands SaaS dashboards and operational products
• loves building product experiences, not just visuals
• wants to shape an early-stage startup product

You’ll work closely with founders and engineering on:

• core product UX
• information architecture
• dashboard experience
• AI interaction flows
• mobile workflows
• onboarding
• landing pages

Responsibilities

• Design core web application flows and screens in Figma
• Create intuitive dashboard and workflow experiences
• Help simplify complex CRM-related interfaces
• Build and maintain a scalable design system
• Collaborate closely with founders and developers
• Participate in product discussions and UX decisions, help with Product in Jira
• Improve usability through rapid iterations and feedback
• Design responsive layouts and future mobile experiences

Requirements

• 3+ years of experience in Product Design and UI/UX is MUST
• Strong Figma skills
• Experience designing SaaS products or dashboards with a portfolio demonstrating relevant work
• Strong UX and product thinking
• Ability to structure complex information clearly
• Understanding of user flows and interaction design
• Ability to help structure product flows, UX documentation, and user stories in Jira and Confluence
• English level B1+ (sufficient for product discussions, reading product materials, and working with English-language interfaces.)

Nice to have

• Experience with CRM, analytics, AI, or productivity products
• Experience designing mobile apps
• Experience working with startups
• Understanding of B2B workflows
• Ability to prototype interactions

What matters most for us

We care much more about:

• product thinking
• UX clarity
• systems thinking
• simplification

than:

• trendy visuals
• Dribbble-style concepts
• flashy animations

Collaboration format

• Part-time or full-time
• Initial 3–6 month collaboration
• Potential long-term continuation as the product grows

🌀 We’re looking for someone excited to help shape the product at an early stage, not just execute predefined tasks.

What we offer

• Opportunity to shape an ambitious AI SaaS product from an early stage
• Direct collaboration with founders
• Flexible format (part-time or full-time)
• Remote-friendly environment
• Fast product iterations and ownership
• Competitive compensation based on experience

We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.

The future of Web3 starts with you — join us as an Operational Manager, OTC solutions!
 

Requirements:

— Experience with OTC desks and trading platforms
— Understanding of AML/KYC/KYB/KYT
— Understanding of the regulatory environment
— Experience working with external partners (liquidity providers, FX/crypto brokers, OTC providers)
— Strong analytical and management skills
— English level B2 or higher
— Strong sales-oriented background

Responsibilities:

— Align and coordinate with teams
— Monitor the execution of business tasks assigned to the teams
— Analyze performance indicators and prepare reports
— Conduct competitor analysis and identify new solutions in the OTC market

Working conditions:

Immerse yourself in Crypto & Web3:
— Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
— Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
— Gain unique experience and be part of global transformations.
Drive Innovations:
— Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
— Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
— Modern equipment.
— Comfortable working conditions, and an inspiring environment to help you thrive.
— 22 business days of paid leave.
— Additional days off for national holidays.
— Health insurance.

WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.

We are seeking an RPA Developer for our client to join a multidisciplinary team that includes frontend and backend developers, data engineers, data scientists, QA engineers, cloud engineers, and project managers. The ideal candidate is a strong problem solver who can work independently in a fast-paced, evolving environment. Experience with Power Automate Desktop and the broader Power Platform is highly desirable, along with familiarity with Blue Prism. A working knowledge of Python and SQL is required—while deep expertise is not necessary, these technologies should be well understood and not new to the candidate.

• Responsibilities:

  • Design, develop, and deploy RPA solutions using Power Automate and Blue Prism
  • Implement and configure RPA software robots to execute tasks and streamline processes
  • Collaborate with cross-functional teams to integrate RPA solutions with existing systems and applications.
  • Troubleshoot and resolve issues related to RPA processes and bots in a timely manner.
  • Conduct unit testing and validation of RPA solutions to ensure accuracy and reliability.
  • Stay updated on the latest RPA trends, tools, and best practices.

• Mandatory Skills Description:

  • Overall experience in a related field of more than 7 years
  • Bachelor's degree in Computer Science or a related field.
  • 2y+ experience with Power Automate Desktop
  • Familiarity with Power Platform in general
  • Familiarity with RPA concepts and tools (advantage if Blue Prism)
  • Python programming skills
  • Proficient with SQL
  • Proficient with Python or C#
  • Excellent problem-solving and troubleshooting skills.
  • Effective communication and collaboration skills.
  • Proactive attitude and a willingness to learn and adapt in a fast-paced environment.

• Nice-to-Have Skills Description:

  • Experience with performance testing and profiling
  • Experience integrating with cloud infrastructure platforms, in particular Microsoft Azure
  • Understanding of Financial Mathematics

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

EverHelp is a company in the Genesis ecosystem. We’re a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp was named one of the 28 Best Places to Work by the Business Intelligence Group — a global award recognizing companies with strong cultures and outstanding workplace environments.

Our statement:

• We’re against war and unjustified aggression,
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live and provided financial support,
• We provided the team with charging stations,

• We continue to work together for the future of Ukraine.

   

We are looking for a Chief Product Officer to lead the transformation of EverHelp from a service-driven company into a product + AI-powered ecosystem. The mission of this role is to define and execute product strategy, build a strong product organization, and turn EverHelp into a product-led company with scalable, high-margin solutions.

Your future responsibilities include:

• Define a clear product vision aligned with EverHelp’s transformation into a product + AI-driven company, ensuring alignment with business goals, customer needs, and long-term growth strategy.
• Identify and validate key product-market fit opportunities within customer support, AI, and automation domains, focusing on scalable and revenue-generating directions.
• Prioritize product initiatives across AI, automation, analytics, and platform solutions based on business impact, feasibility, and strategic importance.
• Lead the development of AI-powered solutions (e.g., CRM, retention tools, QC-AI, support automation), from concept to launch and further scaling.
• Develop and optimize pricing strategies and unit economics to ensure product profitability and sustainable growth.
• Build, hire, and develop a high-performing product team, including product managers, analysts, and cross-functional roles, while fostering ownership and execution.

• Establish scalable and efficient product development processes (Agile/Lean), ensuring fast execution, adaptability, and strong delivery outcomes.

   

Needed experience & skills:

• 7–10+ years in product management, including 3+ years at Head of Product / CPO / VP Product level.
• Proven experience launching at least one successful product.
• Ability to define and execute product strategy, build clear and actionable roadmaps, align them with business goals, and adjust based on market feedback and performance.
• Strong experience in building MVPs using Lean startup principles: fast validation of hypotheses, quick iterations, and moving from idea to first paying users.
• Deep understanding of unit economics, pricing strategies, and monetization models, with the ability to ensure product profitability and scalability.
• Ability to make data-driven decisions, work with key product metrics, and use analytical tools (SQL, BI) to evaluate product performance and identify growth opportunities.
• Hands-on experience in building or scaling AI/ML or automation-driven products, including understanding of use cases, limitations, and business applications.
• Strong understanding and practical application of Agile methodologies to ensure efficient product delivery and team performance.

• Experience in conducting customer interviews, applying JTBD framework, and translating insights into product decisions and features.

   

Work with EverHelp is about:

• Opportunity to join the Ukrainian company and help the Ukrainian economy,
• 20+ vacation days and unlimited sick leaves, corporate doctor & psychologist,
• Medical insurance and +10 Healthcare leaves for mental & physical recovery,
• Systematical learning & development inside a team and on an individual level: compensation for professional webinars, courses, conferences, etc.,
• Ability to work from Lviv & Kyiv offices with free breakfasts and lunches or fully remotely,
• Team of professionals who’s ready for knowledge sharing, internal professional communities, team buildings,
• Corporate discounts for gym membership and for other different services like medical services, language schools, etc.

Submit your resume and join our team!

Who we are:
Selesa offers IT outsourcing, specialist out-staffing, and project management services to enhance business operations. We focus on providing skilled professionals for IT needs, including development, security consulting, and business development. Selesa also manages sales, account management, and human resources to support company growth. Our services are known for efficiency, quality, and strong communication, making us a trusted partner for businesses looking to streamline and secure their IT infrastructure. Originated in Vilnius, Lithuania, we cater to global clients

Who we are looking for:

We are looking for an experienced, Ukraine-based Lawyer with strong knowledge of local legislation. This role includes standard legal duties as well as in-depth research of clients and partners, client screening, KYC, and due diligence.

Responsibilities:

• Assist gaming operators in understanding and complying with regulatory and licensing requirements to ensure they operate legally within local jurisdiction.
• Guide clients through obtaining and maintaining required licenses, including applications, documentation, and regulatory inquiries
• Draft and reviewing new contracts, agreements, and legal documents.
• Conduct legal research and analysis of different jurisdictions related to software licensing, gaming, and other industry-related topics.
• Conduct due diligence on potential partners
• Negotiate and finalize contract terms for game development, distribution, and partnerships.
• Keep track of tasks and deadlines to ensure that legal assignments are completed on time.
• Assist and check documents for accuracy, ensure confidentiality and data security.

Requirements:

• Proven legal work experience of at least 3 years in the legal field (preferably in Gambling).
• Law degree.
• Demonstrated high levels of initiative.
• Strong communication skills.
• Exceptional proficiency in written and spoken English.
• Strong attention to detail and teamwork skills.
• Ability to meet deadlines in a fast-paced environment.

What we offer:

• Fully remote position with a flexible schedule
• Long-term opportunity with potential for financial and career advancement
• Supportive and positive work culture, collaborating with like-minded teammates

When submitting your application, please make sure to include your responses to the following screening questions in your COVER LETTER:

1. Please explain to us your level of spoken/written English. Just rank it from 1 to 10, where 10 means a Native Speaker; 8-9 means a Near Native Speaker; 6-7 means Fluent Speaker; under 6 any further levels.
2. How many years of experience do you have practicing law in Ukraine, and what areas of Ukrainian legislation are you most familiar with?
3. What are your Monthly salary expectations for a long-term, part-time position (20h per week)?
4. What is your notice period and how soon can you join ?

Diya is a successful Ukrainian IT company providing full-service IT solutions for small and medium businesses worldwide. Our company has a strong professional background in providing remote technical support services to companies across different industries helping them deliver excellent customer experience.

We are a friendly crowd of it-savvies. Working shoulder to shoulder in a virtual crew gives us the flexibility to provide better solutions and exceed our customers’ expectations.

We are expanding our team and need a Level 2 Engineer who is versatile and passionate about technology to assist in supporting our clients’ cloud infrastructure and IT operations. The candidate is expected to provide repeatable solutions, thought leadership, and delivery excellence for our set of core solutions.

Responsibilities:

• Set up and maintain various services and support tools, primarily Microsoft 365/Azure.
• Proactively ensure the highest levels of systems and infrastructure availability for our clients.
• Write and maintain custom scripts to increase system efficiency and reduce human intervention time on tasks.
• Providing operational support, including procedural documentation and relevant reports.
• Support and administer Azure SQL databases.
• Work with API services.

Requirements:

• Deep knowledge of operating systems:
  • Practical experience in administering Azure, Microsoft 365 and Windows Server.
  • Understanding of the architecture and specifics of each operating system, including deep knowledge of Linux.
  • Experience with command-line interfaces and graphical user interfaces of OS.
• Troubleshooting and support skills:
  • Experience in solving complex problems in Windows environment.
  • Ability to analyze event logs and other tools to diagnose issues.
• Security and access management:
  • Understanding of principles and methods of security in Windows environment.
  • Experience with authentication and authorization mechanisms.
• Automation and scripting:
  • Ability to write PowerShell scripts.
• Communication skills and teamwork:
  • Good communication skills for working with clients and colleagues.
  • Ability to effectively document processes and solutions.
• Education and certifications:
  • Higher education in the field of information technology or a related area.
  • Certifications from vendors confirming knowledge and skills in Windows and Linux administration (e.g., Microsoft Certified: Azure Administrator Associate).

Qualifications:

• Knowledge of Azure SQL databases.
• Experience working with API services.
• A minimum of 5 year experience as an IT administrator with a primary responsibility of managing Microsoft Windows systems.
• Experience with Microsoft 365 and Azure platforms.
• Strong knowledge of administration and configuration of Windows servers and basic services (AD, GPO, DNS, ADFS, etc.).
• Knowledge of ticketing systems, monitoring, managed antivirus, and backup solutions.
• Demonstrated ability to generate and maintain technical documentation.
• Solid knowledge of PowerShell scripting and command-line management.
• Microsoft 365 Certification is a plus.
• A minimum Intermediate English language level is required.

What we offer:

• Comfortable work environment, remote work.
• Competitive salary.
• Paid vacation and sick leave.
• Healthcare insurance and gym.
• Training and useful experience.
• Work in a young and friendly team.
• Career opportunities and professional growth.

Description

This organization operates within the dynamic manufacturing and industrial sector, delivering advanced technological solutions and precision equipment. It serves a diverse clientele, including large-scale manufacturers and specialized industrial enterprises, by enhancing operational efficiency and product quality. The company is positioned as a key innovator, providing critical tools and systems that drive progress in various industrial processes. Its offerings often encompass sophisticated instrumentation, automation platforms, and materials science applications. Through its contributions, the entity plays a vital role in advancing industrial capabilities and fostering innovation across global production landscapes.

Requirements

• Possessing 0-1 years of foundational experience in quality assurance, demonstrating a keen interest in software testing methodologies, and a commitment to learning within an enterprise environment.
• This role operates within a flexible work model, allowing for remote collaboration from various locations across Ukraine while fostering team engagement through virtual platforms and occasional on-site meetings as required.

Required Skills:

• Demonstrating a foundational understanding of Quality Assurance (QA) principles and basic testing concepts, eager to apply theoretical knowledge in practical scenarios.
• Exhibiting basic knowledge of Sonar or similar code quality analysis tools, with a willingness to learn and utilize them for static code analysis and issue identification.

Job responsibilities

• Assist in the execution of manual test cases under the guidance of senior QA engineers.
• Support the documentation of test results and identified defects in tracking systems.
• Participate in the review of functional specifications and design documents to understand testing requirements.
• Collaborate with team members to reproduce reported issues and verify bug fixes.
• Help prepare test data and configure test environments for various testing activities.
• Observe and learn best practices in quality assurance processes and methodologies.
• Contribute under guidance to the creation and maintenance of basic test plans and test scenarios.
• Assist in performing regression testing to ensure existing functionalities remain stable after changes.
• Support the analysis of test results to identify trends and potential areas for improvement.
• Learn to utilize basic QA tools, including those for defect tracking and test case management.

We are looking for an experienced Insurance Software Architect with strong hands-on development experience to join a 6-month engagement for an international insurance project.

The specialist will work on API integrations between a broker management system and the Instanda insurance platform, as well as support the data layer and system architecture.

Requirements:
• Strong software architecture and backend development background

• Experience with Instanda front-office insurance platform
• Experience with API integrations and distributed systems
• Experience working with insurance platforms and broker systems
• Knowledge of data layer / data integration architecture
• Commercial experience in the insurance domain is a must
• Ability to work independently in a fast-paced environment

Project details:

• Start: within 10 days
• Duration: ~6 months
• Remote collaboration
• B2B full-time/part-time collaboration model

Gamzix is a high-growth international licensed iGaming provider, creating high-performing games and scalable, cutting-edge solutions for the global market.
Our team of 140+ specialists operates globally, with Warsaw as our main hub office. We are driven by continuous improvement and a people-first culture where we communicate openly, win together, and truly enjoy the game we’re building.
We operate under an MGA B2B Critical Supply License and certifications from iTechLabs and GLI, ensuring our products meet high standards of quality, compliance, and performance across markets.

We are looking for a strong Junior Manual QA Engineer who is eager to grow together with the team, contribute to product quality, and build a solid foundation in testing processes within a fast-paced environment.

Key Responsibilities

• Test web-based slot games across mobile and desktop platforms
• Execute and maintain test cases in TestRail
• Track bugs and collaborate with the team via JIRA
• Work closely with frontend developers, animators, game producers, and artists
• Follow internal QA processes and workflows (test plans, estimation tracking, etc.)
• Continuously improve existing test cases and suggest optimizations
• Participate in team meetings and communicate test progress

Requirements

• Experience in iGaming domain — slot games — is a must
• Structured mindset — ability to plan and organize your work efficiently
• Basic understanding of client-server architecture
• Experience with TestRail and JIRA (or readiness to learn quickly)
• Ability to create, execute, and improve test cases and test runs
• Strong attention to detail and eagerness to follow existing processes
• Team player with good communication skills
• Upper-Intermediate English is a plus (not a must)
• Prior experience in gaming or slot testing is a plus, not a requirement

Benefits

• 7 hour working day 10:00AM — 6:00 PM (with the lunch break)
• A-class office, Mokotow, Warsaw
• Competitive salary in the IT field, paid taxes
• 10 days for paid sick leave
• 28 days of paid vacation: 18 and 10 days separately
• State holidays are paid
• Medical Insurance
• Courses/training reimbursement
• Referral bonus, if you bring people as talented as you
• Corporate English courses: business or general, morning or evening schedule
• People-oriented company with the work&life balance
• Opened and friendly communication
• Corporate team buildings and activities

Description

Our client is an innovative manufacturer of medical devices in the United States, producing devices and software applications.

In this project, you will have a great opportunity to be involved in the full development life cycle of medical software, which is designed to assist individuals by processing information from medical devices to identify health trends and track daily activities. In addition, there are opportunities to work with medical devices, in the scope of end-to-end testing.

Requirements

• 4+ years of dedicated experience testing complex software systems without user interfaces (i.e. API testing)
• Proven track record of independently developing, executing, maintaining, and enhancing robust automated test scripts and frameworks
• 4+ years of strong, hands-on coding experience with Java
• Experience with Selenium WebDriver, RestAssured
• Solid understanding and independent application of QA practices (black box testing, risk-based testing, system testing, regression testing, exploratory testing)
• Test Coverage & Mocking strategies

Must have:

• Test Automation Experience: API (backend) testing (4+ years)
• Test Automation Frameworks: RestAssured, Selenium
• Programming Languages: Java (4+ years)
• Tools: Postman, event logging (Splunk/Datadog), CI/CD pipeline integration
• Regulatory experience
• Excellent English communication skills

Nice to have:

• Salesforce
• Atlassian tools: Jira, Confluence, Bamboo
• mySQL
• Jama QMS
•  

Job responsibilities

• Perform rigorous testing on complex software systems without user interfaces, focusing heavily on comprehensive API testing.
• Develop, execute, and maintain automated test scripts and contribute to framework design to ensure software quality and reliability.
• Write and maintain clean, reusable, and efficient test code using Java
• Use Selenium WebDriver and other E2E frameworks for advanced and comprehensive web application testing.
• Apply solid QA practices to systematically and independently identify, track, and resolve complex software issues.

What we offer

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. 

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

We are looking for an experienced CRM / Retention Lead in the iGaming / betting / casino industry to take ownership of player retention strategy and drive LTV growth.

What you will do:

• Develop and implement retention strategies: reduce churn, increase loyalty and LTV.
• Optimize CRM: segmentation, personalization, and processes.
• Launch and scale retention initiatives: welcome/onboarding programs, loyalty programs, win-back campaigns.
• Conduct A/B testing of campaigns and analyze the effectiveness of bonuses, promotions, and communications.
• Manage all communication channels: email, push, SMS, messengers, in-app.
• Lead a team of retention managers and collaborate with cross-functional teams.

What we expect from you:

• 2+ years of experience in CRM / retention / database marketing.
• Experience in iGaming / betting / casino, launching and optimizing retention initiatives.
• Proficiency with CRM platforms, Google Analytics / Power BI, Excel, Jira / Confluence, ESP.
• Experience with bonuses, promotions, and analytics (NGR, ARPU, churn, LTV).
• English — Upper-Intermediate+ (working proficiency).

What we offer:

• Opportunity to impact key metrics: reduce churn, increase LTV and ARPU, boost repeat deposits.
• Lead projects for implementing a new CRM and developing retention analytics.
• Work with international markets (CIS, Africa, MENA).
• Build and manage a retention team and implement industry best practices.

If you are ready to drive company growth through player retention and lead a team of professionals, join us!

Senior CRM Manager (iGaming / Sportsbook Retention)
 

We are looking for a CRM Manager to drive player engagement and retention within the sportsbook vertical. You will be responsible for lifecycle marketing, audience segmentation, and continuous optimization of CRM performance with a strong focus on betting behavior and events.
 

Responsibilities:

— Implement and develop RFM segmentation tailored to sportsbook (betting activity, frequency, stakes).
— Build and manage CRM plans by segments (pre-match / live / event-based campaigns).
— Manage communication channels (Email / Push / Onsite) with a focus on betting triggers.
— Work with sportsbook content (matches, tournaments, odds, promotions).
— Personalize offers and user journeys (free bets, odds boosts, cashback).
— Launch and optimize reactivation campaigns for betting users.
— Run A/B tests (offers, timing, events) and continuously improve performance.
— Analyze key metrics (bets, turnover, retention, LTV) and drive growth.

Requirements:

— 3+ years of experience in CRM / Retention.
— Proven experience in iGaming (sportsbook / betting).
— Strong understanding of betting behavior (seasonality, live betting, event-driven activity).
— Solid knowledge of CRM funnels and sportsbook KPIs.
— Experience with segmentation (RFM / behavioral segmentation).
— Analytical mindset and data-driven approach.

What You’ll Achieve (first months / probation period):

— Implement sportsbook-focused segmentation (RFM + behavioral).
— Structure CRM planning around key sports events.
— Improve conversion from registration to active bettors.
— Launch and scale reactivation campaigns.
— Increase CRM performance (conversion rates, turnover uplift).
— Deliver measurable results through A/B testing and analytics.

We Offer:

— Competitive salary.
— Work permit support.
— 5/2 working schedule.
— Flexible start of the working day.

About GRIT Leaders GRIT Leaders is an international digital marketing agency with a strong focus on the iGaming niche. We are a global team of creative problem-solvers passionate about helping businesses grow.

We are looking for a proactive and detail-oriented Vendor Manager to join our SEO agency in the iGaming niche. In this role, you will manage relationships with external vendors and contractors, ensuring the timely delivery of SEO tasks.

What We Expect:

• Basic understanding of SEO.
• Can communicate in English.
• Strong communication and organizational skills.
• Are an advanced user of Google Sheets.
• Can identify and solve problems at an early stage.
• Complete tasks responsibly and on time.
• Ability to manage multiple tasks and vendors.

What You’ll Be Doing:

• Find and onboard vendors for SEO services.
• Manage daily communication with contractors.
• Prepare clear technical tasks (briefs) when needed.
• Order and manage link-building activities (guest posts, crowd links, and other types of backlinks).
• Monitor quality and deadlines.
• Search for new vendors and partnerships.
   

What we offer:
Fully remote work.
Quick decision-making, minimal bureaucracy, and direct access to project managers.
Corporate English courses—develop your skills with us.
Paid vacation and sick leave. Days off on public holidays.
A budget for tools and training.

We look forward to having you on the team!