Jobs at Djinni

PwC is a network of over 370,000 employees in 149 countries focused on providing the highest quality services in the areas of audit, tax advisory, consulting and technology development.

What we offer:

-Official employment;

-Remote work opportunity;

-Annual performance and grade review;

-A Dream team of experienced colleagues and high-class specialists;

-Language courses (English & Polish languages);

-Soft skills development;

-Personal development plan and career coach;

-Corporate events and team-buildings.

Job Description:

We are launching a strategically important Data Analytics project for government institutions using the Palantir Foundry platform. This project is critical for advancing Big Data and analytics in the government sector.

Your Responsibilities:

• Lead the implementation of solutions based on Palantir Foundry.
• Work with large datasets from multiple sources and build analytical models.
• Communicate with clients and internal teams (ability to explain technical solutions clearly).
• Possible mentoring and training of internal specialists.
• Participate in projects with government organizations.

Requirements:

• Hands-on experience with Palantir Foundry.
• Strong technical expertise in Big Data, analytics, and data integration.
• Experience with cloud data platforms (Azure/AWS/GCP).
• Proficiency in Python, SQL, Spark, PySpark.
• Optional: experience with ReactJS, TypeScript.
• Soft skills: excellent communication skills and ability to work with clients.
• English — Strong B2+.
• Willingness to collaborate with international teams and government projects.

We Offer:

• Participation in a project that makes a real impact (government data analytics).
• Remote work opportunity.
• Work with cutting-edge technologies and professional growth in Big Data.

Ready for the challenge? Send your resume and join the team that shapes the future!

Privacy and personal data policy:
https://www.pwc.com/ua/uk/about/privacy.html

We are a professional SEO company working with international clients in highly competitive iGaming and casino niches.
Our team of specialists creates and scales SEO strategies for project portfolios where results and a systematic approach truly matter.
We continuously improve our processes, implement cutting-edge optimization methods, and are looking for a Head of SEO who will help us scale the direction and build teams for effective project growth.

Key Responsibilities

• Develop and implement SEO strategies for project portfolios and international brands;
• Build and manage teams of SEO specialists, team leads, and experts of various profiles;
• Optimize processes to enable scaling of the SEO direction and increase overall efficiency;
• Work with highly competitive geographies, continuously improving approaches and adapting to search engine algorithm changes;
• Collaborate with all key departments of the company to ensure effective traffic monetization.

Required Skills

• Hands-on SEO experience — from deep understanding of algorithms to technical aspects (redirects, canonicals, server responses, indexing);
• Experience in team or department management — ability to scale processes and effectively lead people;
• Experience working with large website portfolios and multi-brand structures — ability to manage multiple projects and a complex SEO ecosystem;
• Background in competitive niches, especially iGaming / casino / affiliate, where performance and results are critical;
• Strong analytical and strategic mindset combined with a realistic assessment of team resources and capabilities.

What We Offer

• A key role in developing the SEO direction of an international holding;
• Autonomy in strategic decision-making and the opportunity to implement your own ideas;
• Long-term cooperation with a stable company;
• Support from owners and a senior team with deep SEO expertise;
• Flexible cooperation format (in-house / contract), modern tools, and resources to execute ambitious plans.

 Product Marketing Specialist (B2B SaaS) | Remote 

We’re looking for a hands-on Product Marketing Specialist to help strengthen our product visibility and maintain clear, consistent messaging across key channels. This role is focused on product content, positioning, and marketing execution, rather than performance marketing or pure social media management. This is an execution-focused product marketing role with real ownership and growth potential: not a performance marketing or paid ads role, not a pure SMM role, and not a senior strategic PMM position. 

 Salary: Competitive, discussed individually
 Format: Full-time, Remote (Europe preferred; worldwide considered, except Russia and Belarus)
 About the Role and the Project:
We’re building a B2B SaaS platform that helps teams manage goals and strategy through tools seamlessly integrated with Jira, Confluence, Salesforce, as well as our own standalone platform. Our products help teams work with OKRs and KPIs directly inside their existing workflows. You will be responsible for ensuring our product messaging is accurate, consistent, and well-positioned across platforms. Your work will focus on maintaining product pages, managing listings and reviews, adapting messaging for different audiences, and supporting community and content presence. 

 Key Responsibilities:
• Maintain and update website product pages and landing pages based on new features and releases
• Adapt product messaging and positioning for different channels and audiences
• Manage listings, directories, and review platforms (e.g. G2, partner platforms)
• Support and run review and visibility campaigns
• Conduct competitor and market research to improve positioning and messaging
• Create and edit short-form product content (website copy, platform descriptions, LinkedIn posts)
• Support community presence and company content on LinkedIn
• Research industry events, partnerships, and visibility opportunities
(optional participation in 1–3 events per year)

 Key Qualifications:
• 1–4 years of experience in Product Marketing, Content Marketing, or B2B SaaS Marketing
• Experience working with B2B SaaS or tech products
• Strong English – С1
• Ability to translate product features into clear, user-friendly value propositions
• Hands-on mindset with ownership of tasks from idea to execution
• Strong attention to detail and organizational skills

 Nice-to-Have:
• Familiarity with the Atlassian ecosystem (Jira, Confluence)
Basic understanding of SEO or analytics tools
• Experience with CMS platforms (WordPress, Webflow, etc.)
• Experience working with SaaS directories and review platforms (G2, Capterra, etc.)

 Benefits:
• Personal career plan and flexible schedule
• Accounting support and provided equipment
• 21 vacation days and 10 paid sick days
• Team of 20+ professionals: marketing, product, engineering, DevOps, QA, C-level
• High seniority level and clear company strategy
• Fully remote, flexible schedule
(4 core hours between 9:00–18:00 Kyiv time)
• Standups twice a week at 10:00 Kyiv time

Hello guys 👋

We’re Intobi — a software development company, located in Kyiv 🇺🇦

Our main specialization is Web & Mobile applications + UI/UX Design.

We’re looking for a success-driven Full-Stack . NET+Front-end Developer experience for one of our clients.

Full-Time, Long-Term position, work from the office or remotely.

Technical requirements:

— 3.5 years of experience with Angular or React and C#/.NET;

— Strong with Angular, HTML, CSS, JavaScript/Typescript;

— Experience with MongoDB;

— Good knowledge of SQL Server/Relational database design;

— English — Upper-intermediate.

What we offer:

— Competitive salary;

— Paid vacation and sick leaves;

— Paid day off (Ukrainian holidays);

— Ability to work from our cozy office;

— 8 hours a working day, 5 days a week;

— Career growth potential;

— Friendly team and corporate events.

Please send your CV here or via email.

Should the first stage be successfully completed, you’ll be invited to a personal interview.

Hi there!
 

Softsich is a fast-growing international technology company that develops scalable B2B digital platforms.

We are currently looking for a Product Manager (Funnel & Growth) who will be responsible for the effectiveness of the main funnel for several brands and contribute to measurable business growth through in-depth product analysis and effective implementation.

If you are data-driven, systematic, and focused on business impact, this role is for you.

Responsibilities:

• Improvement and optimization of the primary funnel (Click → Registration → Trial → ect).
• KPI discipline management for multiple brands.
• Performing advanced funnel diagnostics and identifying growth points.
• Segmenting performance by brand/GEO/traffic source.
• Monitoring daily conversion metrics and responding quickly to anomalies.
• Conducting structured anomaly detection and root cause analysis.
• Assessing volume impact and prioritizing initiatives based on business impact.
• Forming data for a data-driven roadmap.
• Transforming business needs into ready-to-implement specifications.
• Working with A/B logic, testing hypotheses, and post-release analysis.
• Working effectively in a multi-project environment.

Requirements:

• 2+ years of experience as a Product Manager or Product Analyst.
• Strong expertise in Funnel Diagnostics (Click → Reg → Try → ect).
• Experience with segmentation by Brand / GEO / Traffic Source.
• Ability to assess volume impact and prioritize by business value.
• Experience in anomaly detection and structured deviation analysis.
• Proven ability to write delivery-ready specifications.
• Experience working with KPIs, A/B testing logic, and post-release analytics.
• Experience in multi-brand or multi-project environments.

We offer:

• Flexible schedule and remote format or offices in Warsaw/Kyiv — you choose.
• 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
• A supportive, friendly team where knowledge-sharing is part of the culture.
• Coverage for professional events and learning.
• Birthday greetings, team buildings, and warm human connection beyond work.
• Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

Send your CV now to learn more!

Job Description

- High attention to detail and commitment to annotation accuracy.
- Comfort working with 2D/3D medical imaging data.
- Experience with or willingness to learn tools like 3D Slicer or similar.
- Background in medicine, radiology, biomedical sciences, anatomy, or related healthcare fields is a big plus.
- Preferred previous experience annotating CT or X-ray images.
- Experience working in healthcare AI, research, or imaging is a plus.

Job Responsibilities

As a Data Annotator, you will be responsible for labeling and annotating medical imaging data (CT and X-ray) to support the development of high-accuracy AI models. This role requires a high level of precision, consistency, and the ability to interpret anatomical structures. The data annotators would be trained by subject matter experts. A medical or healthcare background is a strong advantage.

- Annotation of Medical Images: Accurately label bones, joints, and anatomical landmarks on CT scans and X-ray images.
- Landmark Tagging: Identify clinically relevant anatomical landmarks that will be used in AI-based landmark detection.
- Quality Assurance: Follow strict medical annotation protocols provided by supervising doctors.
- Collaboration: Work closely with medical experts, AI engineers, and fellow annotators in a multidisciplinary environment.

Department/Project Description

We are developing advanced machine learning pipelines for the 3D reconstruction of bones from CT images, segmentation of anatomical structures, and detection of medical landmarks from CT scans and X-ray images. Accurate annotations are essential to the performance of our models. To ensure clinical precision, data annotators will be trained and guided by an experienced medical doctor.

Job Description

• High attention to detail and strong commitment to annotation accuracy.
• Proven experience using CVAT/Encord/Dataloop, or similar professional medical data annotation platforms.
• Experience in healthcare AI or medical imaging projects is a plus.
• Experience annotating laparoscopic or endoscopic surgical videos is a plus.
• Ability to identify key abdominal anatomical structures and/or a background in medical, surgical, and anatomy fields.

Job Responsibilities

• Annotate and segment anatomical structures in laparoscopic surgery videos.
• Tag surgical phases (dissection, clipping, cutting, extraction).
• Identify and label critical structures and risk zones.
• Follow medical annotation protocols defined by supervising surgeons.
• Collaborate with medical experts and AI engineers to ensure high-quality outputs.

Department/Project Description

Development of AI models for surgical phase recognition and anatomical structure detection during laparoscopic gallbladder removal procedures.
Annotators will receive structured training and continuous feedback from medical experts.

We are seeking an experienced Data Scientist with a passion for large language models (LLMs) and cutting-edge AI research. In this role, you will design and prototype data preparation pipelines, collaborating closely with data engineers to transform your prototypes into scalable production pipelines, design and implement a state-of-the-art evaluation and benchmarking framework to measure and guide model quality, and do end-to-end LLMs training. You will work alongside top AI researchers and engineers, ensuring our models are not only powerful but also aligned with user needs, cultural context, and ethical standards.

What you will do

• Curation of datasets for pre-training, supervised fine-tuning, and alignment;
• Research and develop best practices and novel techniques in LLM training and evaluation pipelines;
• Collaborate closely with data engineers, annotators, linguists, and domain experts to scale data processes, define evaluation tasks and collect high-quality feedback.

Qualifications and experience needed
Education & Experience:

• 3+ years of experience in Data Science or Machine Learning, preferably with a focus on NLP;
• An advanced degree (Master’s or PhD) in Computer Science, Computational Linguistics, Machine Learning, or a related field is highly preferred.

GenAI & NLP Expertise:

• Practical experience with fine-tuning LLMs / VLMs models;
• Hands-on experience with modern NLP approaches, including embedding models, semantic search, text classification, sequence tagging (NER), transformers/LLMs, RAGs.

ML & Programming Skills:

• Strong experience with deep learning frameworks such as PyTorch or JAX for building models;
• Ability to write efficient, clean code and debug complex model issues.

A plus would be
Advanced NLP/ML Techniques:

• Applied experience using Reinforcement Learning in NLP / LLM settings;
• Prior work on LLM safety, fairness, and bias mitigation;
• Experience generating and curating synthetic datasets for Supervised Fine-Tuning (SFT), including quality control and scaling considerations.

Research & Community:

• Publications in NLP/ML conferences or contributions to open-source NLP projects;
• Active participation in the AI community or demonstrated continuous learning (e.g., Kaggle competitions, research collaborations) indicates a passion for staying at the forefront of the field.

MLOps & Infrastructure:

• Hands-on experience with containerization (Docker) and orchestration (Kubernetes) for ML, as well as ML workflow tools (MLflow, Airflow);
• Experience in working alongside MLOps engineers to streamline the deployment and monitoring of NLP models;
• Experience with cloud platforms (AWS, GCP, or Azure) and big data technologies (Spark, Hadoop, Ray, Dask) for scaling data processing or model training is a plus.

Problem-Solving:

• Innovative mindset with the ability to approach open-ended AI problems creatively;
• Comfort in a fast-paced R&D environment where you can adapt to new challenges, propose solutions, and drive them to implementation

What we offer

• Office or remote — it’s up to you. You can work from anywhere, and we will arrange your workplace;
• Remote onboarding;
• Performance bonuses;
• We train employees with the opportunity to learn through the company’s library, internal resources, and programs from partners;
• Health and life insurance;
• Wellbeing program and corporate psychologist;
• Reimbursement of expenses for Kyivstar mobile communication.

Job Description

• Medical Degree.
• Expert-level knowledge in the laparoscopy domain, including deep understanding of laparoscopic procedures, surgical workflow, and intraoperative anatomy.
• Strong knowledge of abdominal anatomy and key surgical landmarks (e.g., hepatobiliary structures, Calot’s triangle, cystic duct, gallbladder, liver).
• Demonstrated ability to set, enforce, and maintain high clinical and technical standards.
• Strong communication skills for delivering clear technical and clinical guidance to cross-functional teams.
• Experience producing technical documentation, clinical quality rubrics, validation guidelines, or training resources.

Job Responsibilities

• Review annotated laparoscopic and endoscopic surgical videos.
• Verify correct identification of key abdominal anatomical structures.
• Ensure annotations align with clinical and technical guidelines.
• Provide structured feedback and correction instructions to annotators.
• Support quality control processes for medical imaging datasets.
• Document findings and track issues using project management tools.

Department/Project Description

Development of AI models for surgical phase recognition and anatomical structure detection during laparoscopic gallbladder removal procedures.
Annotators will receive structured training and continuous feedback from medical experts.

Your Role:
As a Quality Assurance (QA) Specialist, you will play a critical role in ensuring the accuracy, stability, and reliability of our digital products and internal tools. Your core responsibility is to thoroughly test features, identify issues, and ensure that every release meets the highest standards before reaching users.
You will review new functionality, document bugs clearly, perform regression testing, and work closely with developers and product managers to ensure issues are resolved efficiently. Your ability to spot inconsistencies, think analytically, and maintain a structured approach will be essential to delivering error-free releases.
To succeed in this role, you must be highly detail-oriented and able to manage multiple test cycles without compromising accuracy. Even small mistakes can significantly affect product performance. Since product issues can arise at any time, your responsiveness and reliability are key. The entire team relies on your precision and feedback to keep our systems functioning smoothly.

What you’ll be doing:

• Test new features across web and mobile environments to ensure functionality aligns with requirements.
• Document bugs with clear descriptions, reproduction steps, screenshots, and expected outcomes.
• Perform regression testing after fixes are deployed to ensure existing functionality remains stable.
• Review user flows, design elements, and logic to validate consistency and usability.
• Maintain and update test cases, test plans, and quality checklists.
• Collaborate closely with developers, designers, and project managers to resolve issues efficiently.
• Monitor system performance and proactively identify potential risks or inconsistencies.
• Work under tight timelines while maintaining accuracy and thoroughness.
• Remain available and responsive for urgent checks, as product issues can occur unexpectedly.

Requirements:

• Fully equipped for remote work, including a quiet and distraction-free workspace.
• A reliable, fast computer capable of running multiple tools and test environments.
• A stable, high-speed internet connection for smooth communication and workflow.
• Strong English proficiency, both written and spoken.
• Previous experience in QA or software testing with an understanding of testing methodologies.
• Ability to analyze, document, and communicate issues with clarity and precision.
• Availability to work in the Amsterdam time zone (CET), from 09:00 AM to 06:00 PM.

Nice to have:

• Eager to learn Automation QA workflow or have experience with them.

Tools:

• Jira, Zephyr, Conflunce, Postman, Curl, Databases, API Testing

Practices:

• Accessibility, A/B Testing,

We are seeking a CRO Specialist to support the optimization of high-performing digital funnels while maintaining strong ethical and brand-first marketing standards.
 

This is a ideal for someone with a solid CRO foundation who is eager to grow through hands-on experimentation, data-driven learning, and close collaboration with UX/UI and marketing teams—focusing on sustainable conversions built on trust, clarity, and long-term value.

Responsibilities

• Support the optimization of landing pages, advertorials, quiz funnels, and conversion flows with a focus on clarity, trust, and user intent.
• Write and refine CRO-focused copy that is persuasive, transparent, and aligned with ethical marketing principles.
• Assist in planning and executing A/B tests, analyzing results, and applying learnings to improve conversion performance.
• Collaborate closely with UX/UI designers to ensure copy and CRO insights enhance usability, aesthetics, and brand tone.
• Review user behavior data and funnel performance to identify friction points and optimization opportunities.
• Help maintain consistency between conversion messaging and long-term brand positioning.
• Document test outcomes, insights, and best practices to support continuous improvement.
• Stay informed about CRO trends, user psychology, and best practices while actively developing hands-on skills.
  
  Requirements
   
• Strong foundational knowledge in Conversion Rate Optimization (CRO).
• Understanding of user psychology, decision-making, and motivation without relying on pressure-based tactics.
• Experience or exposure to CRO copywriting for landing pages, funnels, or performance-driven content.
• Basic familiarity with A/B testing tools, analytics platforms, and performance tracking concepts.
• Ability to balance conversion goals with brand tone, ethics, and long-term customer trust.
• Comfortable working collaboratively with designers and marketers in an iterative environment.
• Strong attention to detail, structure, and clarity in written communication.
• Curious, growth-oriented mindset with openness to feedback, experimentation, and learning.

Meet the YozmaTech

YozmaTech isn’t just another tech company - we’re a global team of go-getters, innovators, and A-players helping startups and product companies scale smarter and faster. We build dedicated development teams across 10+ countries, creating strong, long-term partnerships based on trust, transparency, and real impact. Here, every idea counts. We value people who are proactive, open-minded, and ready to grow. If you’re passionate about building meaningful products and want to join a team that feels like family - you’ll feel right at home with us.

Our client transform back-of-house tech for the hospitality industry, replacing outdated processes with AI-driven solutions. This helps top hotel brands focus on delivering exceptional guest experiences while ensuring efficient operations.

Key Requirements:

🔹 6+ years of full stack engineering experience;
🔹 Advanced proficiency in Node.js (5+ years) and at least 1 year of commercial experience with .NET (C#);
🔹 Advanced proficiency in React and TypeScript;
🔹 Advanced proficiency with React, TypeScript;
🔹 Proficiency in leveraging AI tools to enhance engineering productivity, with specific hands-on experience using Claude Code;
🔹 Hands-on experience with SQL Server, PostgreSQL, MongoDB, or Redis;
🔹 Familiarity with frameworks like Express, NestJS, or ASP.NET Core;
🔹 Solid understanding of system architecture, automated testing, and security best practices;
🔹 Experience with Docker, CI/CD pipelines, and cloud platforms (AWS, GCP, or Azure);
🔹 Excellent communication and problem-solving skills; comfortable working in cross-functional teams;
🔹 Willingness to work in a role split approximately 60% backend and 40% frontend, with around 70% focused on new feature development and 30% on maintenance/bug fixes, including participation in on-call duties after the onboarding period.
🔹 English - Upper-Intermediate or higher.

Will be plus:

🔹 Experience with microservices architecture, GraphQL, or serverless functions;
🔹 Exposure to mobile development (especially React Native) or AI -based features;
🔹 Familiarity with DevOps practices and infrastructure-as-code (e.g., Terraform, Pulumi);
🔹 Domain experience in hospitality, logistics, or supply chain tech;

What you will do:

🔹 Design, develop, and ship end-to-end features using React, Node.js, TypeScript, and .NET (C#);
🔹 Build and optimize scalable APIs and backend services using SQL and NoSQL databases;
🔹 Own technical decisions around performance, security, maintainability, and code quality;
🔹 Collaborate closely with product managers, designers, and other engineers to deliver impactful features;
🔹 Participate in and lead code reviews, design discussions, and DevOps improvements;
🔹 Mentor junior developers and help evolve our engineering best practices;

Interview stages:
🔹 HR interview;
🔹 Interview with VP R&D;
🔹 Semi Live-coding interview;
🔹 Tech interview - code review;
🔹 References;
🔹 Offer.

Why Join Us?

At YozmaTech, we’re self-starters who grow together. Every day, we tackle real challenges for real products - and have fun doing it. We work globally, think entrepreneurially, and support each other like family. We invest in your growth and care about your voice. With us, you’ll always know what you’re working on and why it matters.

From day one, you’ll get:

🔹 Direct access to clients and meaningful products;
🔹 Flexibility to work remotely or from our offices;
🔹 A-team colleagues and a zero-bureaucracy culture;
🔹 Opportunities to grow, lead, and make your mark.

After you apply

We’ll keep it respectful, clear, and personal from start to offer. You’ll always know what project you’re joining - and how you can grow with us.

Everyone’s welcome

Diversity makes us better. We create a space where you can thrive as you are.

Ready to build something meaningful?

Let’s talk. Your next big adventure might just start here.

Employment Type: Full-time, shift-based
Level: Middle

Reports to: COO

Role Mission

The mission of the VIP Manager is to retain and grow VIP players by delivering exceptional service, driving player loyalty, and increasing revenue through strategic relationship management and personalized engagement.

This role focuses on building long-term, high-trust relationships with high-value players while maximizing LTV, retention, and monetization.

Key Responsibilities

• Manage a portfolio of VIP and Pre-VIP players in accordance with internal service standards.
• Achieve KPI targets related to retention, engagement, LTV, and revenue growth.
• Monitor player activity and behavior (deposits, bets, win/loss, frequency) and proactively identify risks.
• Design and deliver personalized offers including bonuses, cashback, and exclusive events.
• Analyze financial performance and gaming activity of players.
• Maintain structured, professional communication via messengers, email, and live chat.
• Work closely with Marketing, Product, CRM, Payments, and Analytics teams to improve VIP processes and player experience.

Skills We Are Looking For

• Structured and professional communication
• High emotional resilience
• Strong attention to detail
• Ability to work with emotional and high-stakes high-roller players

Required Experience & Qualifications

• Minimum 1 year of experience in VIP Management within iGaming or Betting.
• English level B2–C1 (spoken and written).
• Strong understanding of player behavior, motivation, and risk indicators.
• Experience working with CRM systems and analytical/reporting tools.
• Proven ability to manage high-roller clients professionally.
• Experience in building personalized offers, loyalty mechanics, and retention strategies.
• Excellent communication skills and discipline in maintaining structured, consistent client interaction.

Key Competencies

• Empathy and emotional intelligence
• Sales and negotiation skills
• Ability to build and maintain long-term VIP relationships
• Strong influence on retention, reactivation, and deposit behavior

Languages

• English: Advanced (B2–C1 required)

Work Schedule

Shift-based system (final schedule will be confirmed):

• 2 working days / 1 day off with 2 consecutive shifts (16:00–24:00 or 00:00–08:00)
• 2 working days / 1 day off with 3 rotating shifts (00:00–08:00, 08:00–16:00, 16:00–24:00)
• 3 working days / 2 days off with 3 rotating shifts (00:00–08:00, 08:00–16:00, 16:00–24:00)

Probation Period

KPIs and bonus structure for the probation period are currently being finalized.

✨ Join Win Media as a Account Manager – Make Every Player Feel Like a Star! 
 

At Win Media, we believe that success in iGaming is built on strong relationships 🎯. Our Account team ensures that the most valuable players feel appreciated, understood, and engaged. If you’re empathetic, detail-oriented, and passionate about delivering top-class service — this role is for you!
 

📌 About the Role
We are looking for a dedicated Account Manager (evening & weekend shifts) to join our team. 🕕🌙
Your mission will be to keep our players happy, loyal, and profitable through personalized communication, proactive care, and exceptional service.

Schedule: Shift-based
Location: Fully remote 🌍 or Warsaw office 🏙️
 

🛠️ Responsibilities

📧 Handle daily written communication with players (email, WhatsApp, Telegram)
💌 Write at least 40+ personalized messages per day to maintain strong connections
🎯 Achieve KPIs for VIP Retention, Avg. Deposit Count, Avg. Deposit Sum
🔄 Reactivate inactive players and build long-term loyalty
🤝 Collaborate with Support and Payments teams to resolve VIP issues quickly
📝 Maintain daily reports on activities and results
 

✅ Requirements
🌍 2+ years in Customer Support / Account Management OR 1+ year as a VIP Manager
🎲 Experience in the iGaming / Casino industry is a must-have
🗣️ Advanced written English
➕ German or French language skills are a huge advantage and will increase salary
🧠 Strong emotional intelligence: ability to handle negativity, show empathy, and adapt communication style

👤 The Ideal Candidate

Has prior experience as a VIP Manager or Customer Support in online casinos
Fluent in English (Advanced) and ideally one more language (German/French) 🌍
Empathetic, responsible, hardworking, with excellent communication and problem-solving skills
Understands casino mechanics, including bonus systems 🎲
Thrives in a fast-paced, player-first environment

🎁 What We Offer

👥 Join a professional team with a strong vision and support system
🚀 Career growth with the potential to lead the VIP Department in the future
🏙️ Flexible work setup: remote or from our Warsaw office
🌴🤒 Paid vacation and sick leave
💻 Modern equipment to ensure smooth workflow
🎉 Fun company culture with gifts for holidays and birthdays

✨ Let’s win together with Win Media! ✨

✨ Join Win Media as a Account Manager – Make Every Player Feel Like a Star! 
 

At Win Media, we believe that success in iGaming is built on strong relationships 🎯. Our Account team ensures that the most valuable players feel appreciated, understood, and engaged. If you’re empathetic, detail-oriented, and passionate about delivering top-class service — this role is for you!
 

📌 About the Role
We are looking for a dedicated Account Manager (evening & weekend shifts) to join our team. 🕕🌙
Your mission will be to keep our players happy, loyal, and profitable through personalized communication, proactive care, and exceptional service.

Schedule: Shift-based
Location: Fully remote 🌍 or Warsaw office 🏙️
 

🛠️ Responsibilities

📧 Handle daily written communication with players (email, WhatsApp, Telegram)
💌 Write at least 40+ personalized messages per day to maintain strong connections
🎯 Achieve KPIs for VIP Retention, Avg. Deposit Count, Avg. Deposit Sum
🔄 Reactivate inactive players and build long-term loyalty
🤝 Collaborate with Support and Payments teams to resolve VIP issues quickly
📝 Maintain daily reports on activities and results
 

✅ Requirements
🌍 2+ years in Customer Support / Account Management OR 1+ year as a VIP Manager
🎲 Experience in the iGaming / Casino industry is a must-have
🗣️ Advanced written English
➕ German or French language skills are a huge advantage and will increase salary
🧠 Strong emotional intelligence: ability to handle negativity, show empathy, and adapt communication style

👤 The Ideal Candidate

Has prior experience as a VIP Manager or Customer Support in online casinos
Fluent in English (Advanced) and ideally one more language (German/French) 🌍
Empathetic, responsible, hardworking, with excellent communication and problem-solving skills
Understands casino mechanics, including bonus systems 🎲
Thrives in a fast-paced, player-first environment

🎁 What We Offer

👥 Join a professional team with a strong vision and support system
🚀 Career growth with the potential to lead the VIP Department in the future
🏙️ Flexible work setup: remote or from our Warsaw office
🌴🤒 Paid vacation and sick leave
💻 Modern equipment to ensure smooth workflow
🎉 Fun company culture with gifts for holidays and birthdays

✨ Let’s win together with Win Media! ✨