Jobs at Djinni

9958
  • Β· 25 views Β· 1 application Β· 8d

    IT Support Engineer

    Office Work Β· Ukraine (Kyiv) Β· Product Β· 2 years of experience Β· English - B1
    We are seeking a skilled and motivated Support Engineer to join our IT Department. The ideal candidate will ensure the smooth operation and optimization of IT systems while providing technical support to end users. This role will primarily involve working...

    We are seeking a skilled and motivated Support Engineer to join our IT Department. The ideal candidate will ensure the smooth operation and optimization of IT systems while providing technical support to end users. This role will primarily involve working with the Microsoft technology stack and Atlassian , ensuring high-quality service delivery and resolving technical issues efficiently.

    Key Responsibilities:

    • Technical Support:
      • Provide Level 1 technical support for Microsoft technologies (e.g., Windows OS, Office 365, Azure, SharePoint, Teams) and Jira, Confluence, etc.
      • Troubleshoot and resolve hardware, software, and network-related issues.
      • Escalate complex problems to higher-level teams as needed.
    • Systems Maintenance:
      • Perform routine system monitoring, updates, and maintenance for IT systems and applications.
      • Manage user accounts, permissions, and group policies in Active Directory and Azure AD.
    • Collaboration & Communication:
      • Work closely with other IT teams to ensure seamless integration of services.
      • Communicate effectively with stakeholders to understand and resolve issues.

         

    Required Qualifications:

    • Proficiency in Microsoft technologies, including Windows OS, Office 365, Azure, and SharePoint.
    • 2+ years of experience in a technical support or similar role.
    • Familiarity with Atlassian for documentation and collaboration.
    • Strong analytical skills with the ability to diagnose and resolve technical issues promptly.
    • Excellent verbal and written communication skills to interact with technical and non-technical users.

    Would be a Plus:

    • Microsoft certifications (e.g., Microsoft 365 Certified: Modern Desktop Administrator Associate).
    • Experience with ITIL processes for incident and problem management.
    • Knowledge of scripting languages like PowerShell.
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  • Β· 91 views Β· 17 applications Β· 8d

    Senior System / Business Analyst

    Countries of Europe or Ukraine Β· Product Β· 5 years of experience Β· English - B2
    This role has a strong emphasis on system analysis, including work with system requirements, integrations, APIs, and data flows, as well as close collaboration with engineering teams. Technical skills needed: 4+ years of experience in a role Business or...

    This role has a strong emphasis on system analysis, including work with system requirements, integrations, APIs, and data flows, as well as close collaboration with engineering teams.

    Technical skills needed:

    • 4+ years of experience in a role Business or System or Functional Analyst;
    • Proficient in writing User Stories, Use Cases, Functional and Non-Functional requirements, system diagrams, wireframes;
    • Experience of working with Restful APIs (writing requirements, API usage);
    • Experience in Microservices architecture;
    • Experience of working with Agile methodologies (Scrum, Kanban);
    • Solid knowledge in DB and SQL;
    • Knowledge of UML, BPMN;
    • Understanding of key UX/UI practices and processes;
    • Understanding of software development lifecycle;
    • Understanding of architecture of WEB-based application;
    • English Upper-Intermediate or higher.

     

    Soft Skills:

    • Excellent communication and presentation skills;
    • Proactiveness;
    • Organized, detail-oriented with ability to keep overall solution in mind;
    • Comfort working in a fast-paced environment, running concurrent projects and manage BA work with multiple stakeholders;
    • Good time-management skills, ability to handle multitasking activities.

     

    As a plus

    • Experience in writing requirements for reporting system, dashboards, DWH, ETL, etc
    • Experience in enterprise software development or finance domain;
    • Experience in delivery of desktop and web-applications;
    • Experience of successful system integration project.

     

    Responsibilities:

    • Participation in discovery phases and workshops with Customer, covering key business and product requirements;
    • Manage project scope, requirements management and their impact on existing requirements, defining dependencies on other teams;
    • Creating business requirements, user stories, mockups, functional specifications and technical requirements (incl. flow diagrams, data mappings, examples);
    • Close collaboration with development team (requirements presentation, backlog grooming, requirements change management, technical solution design together with Tech Lead, etc.);
    • Regular communication with internal (Product, Account management, Business teams) and external stakeholders (Partners, Customers);
    • Preparing UAT scenarios, validation cases;
    • User Acceptance Testing;
    • Demo for internal stakeholders;
    • Creating documentation (user guides, technical guides, presentations).
       

    Project Description:

    Wireless Standard POS (Point-Of-Sales) (www.b2bsoft.com) is our retail management solution for the Telecom Market.

    It provides thousands of retailers with features and functionalities they need to run their businesses effectively with full visibility and control into every aspect of sales and operations.

    It is simple to learn, easy to use and as operation grows, more features can be added on.

    Our system can optimize and simplify all processes related to retail in this business area.


     

    Few things that our product can do:

    • Robust Online Reporting
    • Repair Management Software
    • 3rd Party Integrations
    • Customer Connect Marketing
    • Time and Attendance
    • Carrier Commission Reconciliation

     

    As a Business Analyst/ System Analyst, you will be the liaison between the lines of business and the Development team, have the opportunity to work on a very complex product with microservice architecture (50+ for now) and communicate with Product, QA, Developers, Architecture and Customer Support teams to help improve product quality.

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  • Β· 146 views Β· 35 applications Β· 8d

    Junior AI / ML Engineer (Generative AI)

    Full Remote Β· Countries of Europe or Ukraine Β· 1 year of experience Β· English - B2
    We are looking for a Junior AI / ML Engineer (Generative AI) to join our AI & Data projects. This role is designed for an early-career, AI-native engineer who is comfortable using modern GenAI tools and wants to grow on real projects under the guidance of...

    We are looking for a Junior AI / ML Engineer (Generative AI) to join our AI & Data projects. This role is designed for an early-career, AI-native engineer who is comfortable using modern GenAI tools and wants to grow on real projects under the guidance of senior ML / AI experts.
    You will help rapidly prototype ideas, build small PoCs, and experiment with solutions based on large language models (LLMs) and other generative AI techniques. Your focus will be to implement well-defined tasks, run experiments, and use GenAI tools to speed up coding, analysis, and documentation – while learning how to do this safely and reliably in production-oriented environments.


    Required Qualifications:

    • 1–2 years of experience in software development, data science, or ML (commercial experience, internships, or strong personal projects).
    • Solid basic skills in Python and core data/ML libraries (e.g., NumPy, pandas, Scikit-learn).
    • Understanding of fundamental ML concepts (datasets, train/validation split, basic metrics, overfitting).
    • Practical familiarity with generative AI / LLMs:
      - regular use of tools like ChatGPT, Copilot or similar for coding and data tasks;
      - basic understanding of prompts, context windows, and common limitations (hallucinations, privacy, bias).
    • High motivation to learn, ask questions, and accept feedback.
    • Organized and responsible: able to follow a spec, document work, and meet agreed timelines.


    Preferred Qualifications:

    • Bachelor’s or Master’s degree in Computer Science, Data Science, AI, or a related field.
    • Course work, pet projects, or a thesis related to ML, NLP, or Generative AI.
    • Basic exposure to RAG, embeddings, or vector databases (from articles, courses, or small experiments).
    • Familiarity with at least one cloud platform (Azure, AWS, or GCP) from labs or online coursesю.
    • Experience with Jupyter notebooks, Git, and simple CI/CD or MLOps tools (even at a β€œstudent project” level).
    • Participation in hackathons, Kaggle competitions, or open-source projects.

     

    Job Responsibilities:

    • Rapidly prototype and iterate on ML / GenAI ideas in notebooks and scripts, turning high-level concepts into small PoCs and demo flows.
    • Implement well-defined tasks in Python (data preprocessing, basic model training, evaluation scripts, and utility functions) as part of prototypes and production-oriented components.
    • Assist in experiments with LLMs and GenAI APIs (prompt variants, small workflows, simple RAG setups) under the guidance of senior engineers, proactively suggesting new options and documenting what works and what doesn’t.
    • Use GenAI tools to support your daily work (coding, tests, documentation, exploratory analysis) and capture key findings in a clear, structured way.
    • Prepare and clean datasets, run experiments, and summarize results in concise formats (tables, short reports, simple dashboards).
    • Help build and maintain demo environments and internal PoCs for ML / GenAI use cases, keeping them reproducible and easy to reuse.
    • Follow coding standards, version control practices, and basic quality processes (code reviews, simple tests, logging).
    • Actively learn from senior team members, ask questions, and gradually take ownership of small components within larger solutions.

    Department/Project Description

    You will join the projects that apply generative AI to real business problems: intelligent assistants, smarter search and retrieval, content transformation, and decision-support workflows.
    You will work in cross-functional teams alongside experienced ML engineers, data engineers, and cloud specialists, with a strong focus on practical skills, rapid prototyping, and mentoring-driven growth in the GenAI space.

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  • Β· 18 views Β· 0 applications Β· 8d

    IT Support Engineer

    Office Work Β· Ukraine (Kyiv) Β· Product Β· 1 year of experience Β· English - B1
    We are seeking a skilled and motivated Support Engineer to join our IT Department. The ideal candidate will ensure the smooth operation and optimization of IT systems while providing technical support to end users. This role will primarily involve working...

    We are seeking a skilled and motivated Support Engineer to join our IT Department. The ideal candidate will ensure the smooth operation and optimization of IT systems while providing technical support to end users. This role will primarily involve working with the Microsoft technology stack and Atlassian , ensuring high-quality service delivery and resolving technical issues efficiently.

    Key Responsibilities:

    • Technical Support:
      • Provide Level 1 technical support for Microsoft technologies (e.g., Windows OS, Office 365, Azure, SharePoint, Teams) and Jira, Confluence, etc.
      • Troubleshoot and resolve hardware, software, and network-related issues.
      • Escalate complex problems to higher-level teams as needed.
    • Systems Maintenance:
      • Perform routine system monitoring, updates, and maintenance for IT systems and applications.
      • Manage user accounts, permissions, and group policies in Active Directory and Azure AD.
    • Collaboration & Communication:
      • Work closely with other IT teams to ensure seamless integration of services.
      • Communicate effectively with stakeholders to understand and resolve issues.

         

    Required Qualifications:

    • Proficiency in Microsoft technologies, including Windows OS, Office 365, Azure, and SharePoint.
    • 2+ years of experience in a technical support or similar role.
    • Familiarity with Atlassian for documentation and collaboration.
    • Strong analytical skills with the ability to diagnose and resolve technical issues promptly.
    • Excellent verbal and written communication skills to interact with technical and non-technical users.

    Would be a Plus:

    • Microsoft certifications (e.g., Microsoft 365 Certified: Modern Desktop Administrator Associate).
    • Experience with ITIL processes for incident and problem management.
    • Knowledge of scripting languages like PowerShell.
    More
  • Β· 23 views Β· 3 applications Β· 8d

    PSP Business Development

    Full Remote Β· EU Β· Product Β· 2 years of experience Β· English - None
    We are an iGaming company with over three years of experience and a team of 1000+ specialists. Our achievements include 8 large projects that are popular among our clients and successfully operate in Tier 1-3 locations. Due to the expansion of our...

    We are an iGaming company with over three years of experience and a team of 1000+ specialists.

    Our achievements include 8 large projects that are popular among our clients and successfully operate in Tier 1-3 locations.

    Due to the expansion of our department, we are looking for a Business Development / PSP

     

    Main tasks:

    πŸ”₯ Search for PSP providers, discussion of cooperation terms (understanding of commercial terms and their agreement, signing the contract, understanding which points and conditions need to be paid attention to: additional %, turnover)

    πŸ›  Conducting the compliance process

    πŸ›  Conducting the process of preparation of necessary documentation for PSP integration

    πŸ›  Understanding the market of payment systems, knowledge of current PSP providers, reputation of payment partners

    πŸ›  Analysis of competitors

    πŸ›  Management of existing partners

    πŸ›  Control of the conversion of the work of PSP providers

    πŸ›  Solving issues in the process of maintaining PSP providers

     

    What we expect from you:

    πŸ’Ž Work experience of 2 years or more in forex, gambling, crypto or fintech

    βœ”οΈ Ability to negotiate, analyze the market

    βœ”οΈ Understanding the legal process of compliance

    βœ”οΈ EXPERIENCE of effective search channels for PSP providers - MUST

    βœ”οΈ Experience working with quarterbacks, understanding the rebounding process

    βœ”οΈ Regular attendance at conferences

    βœ”οΈ Experience setting up processing for brands "from scratch"

    βœ”οΈ Activity, sociability, readiness to work with large volumes of data

     

     

    Why you should join us:

    πŸ”Έ We work remotely: Mon-Fri, from 9:00 to 18:00

    πŸ”Έ Paid vacation and sick leave – we care about your health and timely rest. Additionally, you will have a day off in honor of your Birthday.

    πŸ”Έ Competitive salary – your contribution will be properly valued.

    πŸ”Έ Participation in company internal events – knowledge exchange among colleagues and enhancing your expertise.

    πŸ”Έ 100% guaranteed professional development and acquisition of new skills.

    πŸ”Έ As a team, we are constantly striving to be the best among our competitors! We offer a dynamic, forward-thinking work environment within a profitable company.

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  • Β· 26 views Β· 5 applications Β· 8d

    Creative Strategist

    Full Remote Β· Countries of Europe or Ukraine Β· 1 year of experience Β· English - B1
    BITTE is a health & wellness brand focused on developing supplements based on superfoods, with a strong emphasis on body health and immune support. Our core products are built around soursop, a powerful natural ingredient known for its nutritional and...

    BITTE is a health & wellness brand focused on developing supplements based on superfoods, with a strong emphasis on body health and immune support. Our core products are built around soursop, a powerful natural ingredient known for its nutritional and functional benefits. We focus on quality, compliance, and long-term brand growth on Amazon.
     

    About the Role
     

    We’re looking for a creative junior who writes clearly and naturally, understands TikTok/UGC culture, and wants to grow in creative strategy.
     

    You’ll join Bitte’s creative team and work on content for TikTok, Meta (Instagram/Facebook), YouTube Shorts, and UGC projects.
     

    What You’ll Do
     

    β€’ Generate ideas, angles, and concepts for UGC and short-form ad videos.

    β€’ Write simple, engaging, structured scripts for creators and influencers.

    β€’ Prepare clear creative briefs for editors, designers, and production teams.

    β€’ Track TikTok/Reels trends and analyze what is currently working in the US market.

    β€’ Research competitor content, identify new approaches, hooks, and formats.

    β€’ Build a reference library, moodboards, and a structured bank of creative ideas.

    β€’ Work closely with the Senior Creative Strategist and the UGC team.
     

    What You Bring
     

    β€’ Interest or experience in UGC, short-form video, or content creation.

    β€’ Understanding of TikTok/Reels culture and what creates a β€œscroll-stopping” moment.

    β€’ Ability to write in a clear, concise, emotionally engaging style.

    β€’ Creativity + the ability to follow structured guidelines.

    β€’ English level B1–C1.

    β€’ Willingness to learn and grow in performance-driven creative work.
     

    Nice-to-Haves
     

    β€’ Experience creating content for US audiences.
    β€’ Understanding of performance creative fundamentals β€” hooks, angles, POV, CTA.
    β€’ Familiarity with the wellness/supplements niche and clean aesthetic.
    β€’ Experience with paid traffic campaigns (Meta Ads / TikTok Ads targeting).
    β€’ Strong working knowledge of Excel and/or Google Sheets (basic analysis & reporting).
    β€’ Experience working with Notion for task management and documentation.
     

    What We Offer
     

    β€’ Competitive salary.

    β€’ Fully remote work with a flexible schedule.

    β€’ Opportunity to collaborate with a passionate and dynamic team.

    β€’ Professional development and growth opportunities.

    β€’ Coaching and consultations with industry experts.

    β€’ Cross-functional experience across different projects.

    β€’ Supportive, friendly team atmosphere.

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  • Β· 29 views Β· 10 applications Β· 8d

    Recruiter to $1200

    Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 1 year of experience Β· English - B2
    β€ΌWe’re Hiring: Recruiter (E-commerce, US Market) About the Company We are a fast-growing fund of e-commerce brands operating in the Health & Wellness niche on the U.S. market. Our portfolio includes subscription-based, superfood-focused brands that...

    ‼️We’re Hiring: Recruiter (E-commerce, US Market)

    πŸ“’ About the Company

    We are a fast-growing fund of e-commerce brands operating in the Health & Wellness niche on the U.S. market.
    Our portfolio includes subscription-based, superfood-focused brands that support gut health, liver health, immunity, and overall metabolism.
    As we scale multiple brands, we’re expanding our team and building strong internal people processes.

    πŸ“ƒ About the Role

    We’re looking for a Recruiter to support hiring across our portfolio of e-commerce brands.
    This role is ideal for someone who wants to grow beyond recruitment and develop into an HR Manager as the company scales.

    What You’ll Do
    βœ”οΈ Own the full recruitment cycle (sourcing β†’ interviews β†’ offers) 
    βœ”οΈ Partner with hiring managers to understand hiring needs 
    βœ”οΈ Source candidates via LinkedIn, job boards, and direct outreach 
    βœ”οΈ Conduct initial interviews and assess candidate fit 
    βœ”οΈ Maintain a positive candidate experience 
    βœ”οΈ Support onboarding and basic HR-related processes 
    βœ”οΈ Help improve hiring workflows as the company scales 

    What We’re Looking For 
    πŸ”Ή 1+ year of recruiting experience in E-commerce (U.S. market) 
    πŸ”Ή Understanding of e-commerce roles (marketing, Amazon, operations, etc.) 
    πŸ”Ή English level B2+ 
    πŸ”Ή Strong communication and organizational skills 
    πŸ”Ή Comfortable working remotely and independently 

    Growth Opportunity 
    πŸ“ˆ Clear career path to HR Manager as the team and company grow. 

    What We Offer
    ✨ Fully remote work β€” from anywhere in the world
    ✨ International team and a friendly, supportive atmosphere
    ✨ Real opportunities for professional growth as the company expands
    ✨ Compensation discussed individually based on interview results

    πŸ‘‰ Does this sound like you? Apply or message us β€” we’d love to connect.

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  • Β· 277 views Β· 51 applications Β· 8d

    Strong Junior Java Developer

    Ukraine Β· 1 year of experience Β· English - B2
    Dotcode is looking for a Java Developer to join our team on a long-term product involving active development and integrations with external services. You will work with Java, Spring Boot, Hibernate, PostgreSQL, and AWS, contribute to feature development,...

    Dotcode is looking for a Java Developer to join our team on a long-term product involving active development and integrations with external services. You will work with Java, Spring Boot, Hibernate, PostgreSQL, and AWS, contribute to feature development, improve system architecture, and ensure high code quality.

    Responsibilities:
    - Develop and maintain backend services and REST APIs;
    - Integrate the system with external APIs (authentication flows, data exchange, webhooks, rate limits);
    - Optimize database queries and ensure efficient data access;
    - Write unit and integration tests to ensure code reliability;
    - Participate in code reviews and technical discussions;
    - Collaborate with the team on planning, estimation, and delivery of features.

    Requirements:
    - 1+ year of commercial experience with Java;
    - Strong knowledge of Spring Boot, Hibernate/JPA, and REST API development;
    - Experience working with PostgreSQL (query optimization, transactions, indexes);
    - Practical experience integrating with third-party services and APIs;
    - Understanding of deploying and operating applications in AWS environments (e.g., EC2, S3, RDS);
    - Ability to analyze requirements and propose scalable technical solutions;
    - English: Intermediate+ (spoken and written) for communication with the team/client.

    Nice to Have:
    - Experience with message brokers (Kafka, RabbitMQ, SQS);
    - Understanding of microservices communication patterns;
    - Experience working with CI/CD pipelines.

    We offer:
    - Competitive salary;
    - Flexible working time;
    - Professional training opportunities;
    - Friendly work environment and office in a good location;
    - Paid vacations and sick leaves.

    Hiring flow:
    - Call with HR Manager;
    - Technical interview with live coding;
    - Test task (optional);
    - Final interview with CEO.

    If you have any questions, feel free to contact :)

     

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  • Β· 57 views Β· 3 applications Β· 8d

    supply manager/ad Ops/customer support/account manager

    Hybrid Remote Β· Worldwide Β· 1 year of experience Β· English - A2
    An international agency providing advertising accounts and infrastructure for media buying teams, affiliate arbitrage, and performance agencies. We work with key platforms (Meta, Google, TikTok, DSP, Native) and a large pool of providers of accounts,...

    An international agency providing advertising accounts and

    infrastructure for media buying teams, affiliate arbitrage, and performance agencies. We

    work with key platforms (Meta, Google, TikTok, DSP, Native) and a large pool of

    providers of accounts, cards, proxies, and technical tools.

     

     

    We are looking for a Supply Manager who will operationally complete tasks from Account Managers,

    work with providers, support account issuance, replenishment, replacement, and technical

    cases.

     

    Account operations

     

    -Processing requests from account managers: opening accounts, replacements, replenishments,closures

     

    Communication with providers on current tasks

     

    -Monitoring account statuses: ordered / in progress / issued / banned / replaced

    -Verifying the correctness of access and account data

    -Working with providers

     

    Correspondence with agencies and platforms on current accounts

     

    -Requesting and clarifying conditions for specific cases

    -Monitoring response times and fulfillment of obligations on the part of the provider

    -Transferring updates on terms, structure, or work specifics to your team lead

    (penalties, bans, delays, schedule, provider holidays, etc.)

     

    Incidents and replacements

     

    -Working with account bans and replacement cases

    -Replacing accounts according to approved regulations

    -Transferring information to Finance if the case affects the financial side of the business

    -Recording and transparency

    -Maintaining tasks in CRM using templates

    -Updating statuses and comments on tasks

    -Recording key information, distributing data from chats in the database

     

    Requirements
    Optimal

    -Experience working with advertising accounts/providers/agencies
    -Understanding of basic terms: setup fee, adspend, commission, ban, refund, SLA
    -Ability to correspond with providers and bring tasks to completion
    -Attention to detail and responsibility for the final outcome of the task
    -Willingness to work with a large flow of operational tasks
    Would be a plus


    -Experience in affiliate/agency
    -Understanding of iGaming, apps, DSP, or Facebook accounts
    -Experience working with Asana/CRM/spreadsheets
     

    Work format and conditions

    -Work from the office in Barcelona (hybrid: 3 days in the office, 2 days at home) OR Remote
    -Fixed salary
    -Clear regulations, task templates, and areas of responsibility
    -Work in conjunction with a strong supply team and a clear company structure
    -Opportunity for growth towards senior/specialization (providers, infrastructure,
    sources)

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  • Β· 28 views Β· 2 applications Β· 8d

    Senior AI Engineer

    Full Remote Β· Ukraine Β· 5 years of experience Β· English - B2
    We are seeking a Senior AI Engineer to drive the development of AI business agents using the SADK framework. Ideal candidates bring deep expertise in AI/ML/LLMs, RAG pipelines, vector databases, and agent frameworks, with a preference for...

    We are seeking a Senior AI Engineer to drive the development of AI business agents using the SADK framework. Ideal candidates bring deep expertise in AI/ML/LLMs, RAG pipelines, vector databases, and agent frameworks, with a preference for healthcare/clinical trials experience and compliance knowledge.

    The project is centered on the implementation of clinical solutions for pharmaceutical product development and testing.

    This is you

    • 5+ years in software engineering, including 3+ years with AI/ML/LLMs;
    • Expert-level prompt engineering and LLM application development;
    • Experience with OpenAI, Anthropic, or Azure OpenAI APIs;
    • Strong proficiency in Python and/or TypeScript;
    • Hands-on RAG (Retrieval Augmented Generation) implementation;
    • Understanding of agent frameworks like LangChain or AutoGen;
    • English - Upper-Intermediate level or higher.

       

    Nice-to-have skills:

    • Domain knowledge in healthcare or clinical trials;
    • Experience with Microsoft Agent Framework or similar tools;
    • Skills in fine-tuning and model optimization;
    • Background in multi-agent systems and workflows;
    • Knowledge of 21 CFR Part 11 and GxP compliance.

       

    This is your role

    • Lead development of business agents using the SADK framework;
    • Design agent architectures, including Knowledge, Review, Triage, Workflow, Research, and Recommendation agents;
    • Master prompt engineering techniques tailored to clinical use cases;
    • Implement RAG pipelines and integrate knowledge bases;
    • Optimize agent performance for accuracy, latency, and cost;
    • Establish evaluation frameworks and quality metrics for agents;
    • Mentor AI/ML engineers on best practices in agent development;
    • Collaborate with domain analysts to translate requirements into agent specifications;
    • Partner with the Platform Pod to improve SADK and identify new MCP server needs. 
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  • Β· 1055 views Β· 193 applications Β· 8d

    Customer Support Agent

    Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 1 year of experience Β· English - B2
    We're looking for Customer Support Agent to join our team. As a Customer Support Agent, you will be the first point of contact for our clients, ensuring a smooth and efficient support experience through live chat and email. Your main focus will be...

    We're looking for Customer Support Agent to join our team. As a Customer Support Agent, you will be the first point of contact for our clients, ensuring a smooth and efficient support experience through live chat and email. Your main focus will be resolving inquiries, escalating complex cases, and maintaining high standards of response time and quality.

    HOW YOU WILL MAKE AN IMPACT

    • Provide professional and timely support to users via live chat and email
    • Handle player inquiries, complaints, and requests with empathy and accuracy
    • Escalate complex or sensitive cases to the relevant departments
    • Ensure compliance with internal quality standards and communication guidelines
    • Maintain up-to-date knowledge of games, promotions, and internal procedures
    • Follow the assigned schedule and meet individual performance KPIs (speed, CSAT, accuracy)

    WHAT WILL HELP YOU SUCCEED IN THE ROLE

    • Previous experience in Customer Support and IGaming is a must
    • Excellent written communication skills in English (B2+)
    • Ability to work flexible shifts, including not only evenings, weekends, and holidays, but also night shifts
    • Strong multitasking skills and attention to details
    • Ability to work both independently and as part of a team
    • Passion for providing high-quality customer service in a fast-paced environment

    HOW WE WILL KEEP YOU SMILING

    • We provide paid vacation days and paid sick leave benefits.
    • A competitive compensation that values the skills and experience you bring.
    • Employee referral bonus and gifts for your special days.
    • Financial support in 50% for learning expenses to help you in your professional growth!
    • With us, you will experience a positive atmosphere and a company culture where people are valued above all else. You'll also have the opportunity to participate in fun team-building activities.
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  • Β· 114 views Β· 22 applications Β· 8d

    Manual QA Engineer

    Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 3 years of experience Β· English - C1
    Join our dynamic team at CoreWillSoft GmbH as a QA Engineer! We are a company specializing in innovative security solutions for critical facilities and infrastructures, building automation, and IoT physical access control software. We are looking for...

    Join our dynamic team at CoreWillSoft GmbH as a QA Engineer! We are a company specializing in innovative security solutions for critical facilities and infrastructures, building automation, and IoT physical access control software. 

     

    We are looking for an experienced QA Engineer to join our team in ensuring the quality and reliability of our products that are used by multiple businesses across Western Europe. Our Agile team operates from multiple locations with headquarters in Bonn, Germany, and is responsible for the complete software development lifecycle; including initiating, implementation, and operation of the physical access control software operating multiple electronic locks over different radio protocols and RFID identification media. 

     

    This is an exciting opportunity to work on cutting-edge projects involving high-security hardware and technology in a creative, international environment. You will have the chance to work with a talented team and make a real impact on our customers' businesses. 

     

     

    What you`ll do: 

    • Create and execute test plans that align with the product roadmap and company (or our customer) needs. 
    • Perform manual testing on physical security systems and extensions, ensuring their functionality and reliability. 
    • Document test results and provide detailed test run reports for further analysis and decision-making. 
    • Collaborate closely with the Product Manager and development team to identify, prioritize, and address product issues. 
    • Continuously improve testing processes and methodologies to ensure product quality and efficiency. 
    • Analyze product performance metrics and provide recommendations for improvements. 
    • Work with cross-functional teams, including engineering, sales, and support, to ensure a seamless customer experience. 
    • Stay up-to-date with industry trends and best practices in quality assurance. 

     

     

    What we offer: 

    • Meaningful Impact: Build solutions that are used every day by thousands of businesses β€” your work will directly improve real-world security and connected device experiences. 
    • Product & Process Ownership: Help shape not only the product, but also how we build and deliver it β€” your ideas and decisions will have visible impact. 
    • Industry Influence: Contribute to key security standards and best practices, staying ahead of the curve in a fast-evolving industry. 
    • Modern Tech Stack & Hardware: Work with the latest hardware and the tools you need to do your best work. 
    • Time Off & Flexibility: Vacation days, paid sick leave, and public holidays in line with German legislation β€” plus flexibility built around outcomes, not micromanagement. 
    • Learning & Development Budget: We support continuous growth by covering hard and soft skills courses, trainings, and access to e-learning platforms. 
    • Coworking Support: Prefer not to work from home every day? We offer coworking compensation so you can choose the environment that fits you best. 
    • Language Learning Support: Monthly fixed compensation you can use to improve your English or German through the learning format of your choice. 
    • Strong Team Culture: Open collaboration, a flat structure, and thoughtful onboardingβ€”your voice is heard, and you can make an impact from day one. 

     

      

    What you`ll bring: 

    • 3 + years of experience in manual QA testing (web, mobile and/or desktop apps), preferably in physical security systems or similar domains. 
    • Strong understanding of QA methodologies, tools, and processes. 
    • Experience with test planning, execution, and reporting. 
    • Excellent communication and collaboration skills. 
    • Advanced Business English language knowledge 
    • Experience with product development methodologies (Agile, SCRUM / Kanban). 
    • Strong analytical and problem-solving skills, with a focus on continuous process improvement. 
    • Basic knowledge of computer science, programming, or computer engineering skills, which can help in understanding the system architecture, identifying potential issues, and communicating effectively with the development team. 

     

     

    Nice to have: 

    • Experience with IoT products in building automation and physical access control. 
    • Degree in Computer Science, Engineering, or related field. 
    • Understanding of general security concepts. 
    • German language skills. 
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  • Β· 125 views Β· 9 applications Β· 8d

    Senior QA Big Data

    Full Remote Β· Ukraine Β· 4 years of experience Β· English - B2
    N-iX is a global software development company founded in 2002, connecting over 2,400+ tech professionals across 40+ countries. We deliver innovative technology solutions in cloud computing, data analytics, AI, embedded software,IoT, and more to global...

    N-iX is a global software development company founded in 2002, connecting over 2,400+ tech professionals across 40+ countries. We deliver innovative technology solutions in cloud computing, data analytics, AI, embedded software,IoT, and more to global industry leaders and Fortune 500 companies. Join us to create technology that drives real change for businesses and people across the world.

    Our client is involved in a large-scale Data Transformation project, with a focus on solidifying the foundation of their data operations. They are aiming to ensure that data is accurate, consistent, and available at critical times to support their business needs. 

     

    Responsibilities:

    • Design and execute test strategies for real-time streaming workflows (Structured Streaming, Azure Event Hub, Topics & Queues).
    • Validate data products transitioning from monolithic to microservices architecture.
    • Perform API testing for data services and orchestration layers.
    • Implement observability checks using Prometheus & Grafana for monitoring pipeline health and performance.
    • Collaborate with DevOps teams to ensure Kubernetes-based deployments meet quality standards.
    • Conduct functional, integration, and performance testing for Azure Functions and orchestration workflows.
    • Ensure compliance with data governance and SLA optimization initiatives.
    • Document test cases, results, and maintain traceability in tools like Jira/Confluence.

       

    Requirements:

    • QA experience in data engineering or real-time data platforms.
    • Strong knowledge of streaming technologies (Structured Streaming, Kafka, Azure Event Hub).
    • Hands-on experience with API testing (Postman, REST Assured).
    • Familiarity with Kubernetes deployments and observability tools (Prometheus, Grafana).
    • Proficiency in SQL and basic scripting (Python).
    • Experience with Cloud services.
    • Knowledge of orchestration frameworks (AirFlow preferably) and CI/CD pipelines.

       

    Nice-to-Have Skills:

    • Exposure to Iceberg and ClickHouse.
    • Understanding of Kappa Architecture and Data Mesh principles.
    • Experience with data product testing in microservices environments.
    • Familiarity with BI tools (Power BI, Qlik).

       

    We offer*:

    • Flexible working format - remote, office-based or flexible
    • A competitive salary and good compensation package
    • Personalized career growth
    • Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
    • Active tech communities with regular knowledge sharing
    • Education reimbursement
    • Memorable anniversary presents
    • Corporate events and team buildings
    • Other location-specific benefits

    *not applicable for freelancers

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  • Β· 102 views Β· 9 applications Β· 8d

    Senior Product/Project Manager

    Office Work Β· Portugal Β· 5 years of experience Β· English - C1
    Role Overview Enkonix is a Tech Business Partner for established SMBs. We help decision makers identify missing value in their business and capture it through business strategy, software engineering, and AI automation, while strengthening cybersecurity...

    Role Overview

    Enkonix is a Tech Business Partner for established SMBs. We help decision makers identify missing value in their business and capture it through business strategy, software engineering, and AI automation, while strengthening cybersecurity and reducing technology and operational inefficiencies

    We are seeking a highly organized, technically minded Senior Project/Product Manager to lead end-to-end initiatives that deliver measurable business outcomes. This role owns the delivery of high-impact client programs - from value discovery and scoping through execution, launch, and scaling - ensuring scope, timeline, quality, and ROI stay aligned

    You will operate at the intersection of strategy, product, delivery, and operations, translating executive objectives into prioritized backlogs, coordinating multi-disciplinary teams, and ensuring we deliver high-ROI quick wins first, then scale using the unlocked revenue

     

    What Success Looks Like (Outcomes)

    • Clients can clearly articulate the ROI of delivered work (revenue unlocked, time saved, risk reduced)
    • Delivery operations are predictable: clear scope, stable cadence, transparent risk management, and crisp stakeholder communications

     

    Main Responsibilities

    1) Value-Driven Delivery Leadership

    • Lead multiple concurrent client initiatives, owning delivery from discovery to launch and post-launch optimization
    • Create and maintain project plans, milestones, RAID logs, and delivery dashboards tied to business outcomes - not just outputs
    • Drive execution cadence (Scrum/Kanban/hybrid), ensuring consistent throughput and predictable releases
    • Manage scope and tradeoffs; keep stakeholders aligned on what delivers the highest value

    2) Product & Requirements Ownership

    • Convert executive-level objectives into actionable requirements: epics, user stories, acceptance criteria, and non-functional requirements
    • Partner with UX/design to validate workflows and ensure solutions work for real users in real operating environments
    • Maintain a continuously prioritized backlog focused on ROI, feasibility, and risk
    • Ensure delivered solutions are production-ready (monitoring expectations, support readiness, documentation, adoption enablement)

    3) AI Automation & Operational Efficiency Enablement

    • Identify and execute workflow automation opportunities (internal and client-side), including AI-enabled automations where appropriate
    • Ensure automations are measurable (baseline vs. post), reliable, secure, and maintainable
    • Coordinate cross-functional implementation spanning integrations, data flows, process redesign, and change management

    4) Cybersecurity-by-Default Delivery

    • Embed security expectations into delivery: threat-aware requirements, access control considerations, secure SDLC practices, vendor risk awareness, and release readiness checks
    • Coordinate with technical leads to ensure security improvements are delivered as part of value capture, not treated as an afterthought

    5) Stakeholder, Vendor, and Executive Communications

    • Run effective executive updates: progress against ROI goals, milestones, risks, financials, and decisions required
    • Align internal teams and external vendors; manage dependencies and unblock delivery with urgency and clarity
    • Communicate technical details in a way that enables fast, confident decisions by non-technical stakeholders

    6) Process Engineering & Continuous Improvement

    • Improve how we deliver: templates, playbooks, reporting, estimation, retrospectives, quality gates, and compliance routines
    • Run post-project evaluations and ensure lessons learned are applied across future engagements
    • Help scale Enkonix’s delivery system without sacrificing the β€œindividual end-to-end approach

       

    Required Qualifications & Experience

    • 5+ years managing complex software initiatives in a technical environment
    • Proven ability to lead end-to-end delivery across web/mobile/backend/integrations, including QA/UAT and release management
    • Strong mastery of Agile delivery practices plus the judgment to apply pragmatic hybrids when needed
    • Proficiency with delivery tooling (Jira, Confluence, Notion, Slack, etc.) for planning, tracking, and reporting
    • Strong analytical thinking: ability to quantify value, compare options, and prioritize work based on ROI and risk
    • Solid technical fluency (APIs, environments, CI/CD concepts, integrations, data flows) to collaborate effectively with engineering
    • Excellent stakeholder management and executive communication, including concise status reporting and expectation management
    • Consistent attention to detail and ability to manage multiple workstreams in parallel
       

    Bonus Points (Preferred)

    • Experience delivering AI-enabled automations (workflow automation, retrieval, copilots/agents) with measurable business impact
    • Experience improving cybersecurity posture in delivery contexts (secure SDLC, access controls, vendor risk, incident readiness)
    • Process improvement methodologies and experience implementing scalable operations in growing organizations
    • Experience serving SMB decision makers and balancing speed, cost, and quality under real-world constraints
    • Domain familiarity with one or more: Insurance, EdTech, Automation-first businesses, Action Sports, or adjacent regulated/operationally complex sectors
       

    Why Join Enkonix (Positioning-Aligned)

    • Tech Business Partner model: You will help clients capture missing value using strategy, engineering, and AI automation - not just ship features
    • High-ROI wins first: We prioritize impactful delivery early, then scale with the unlocked revenue
    • Credibility and track record: 9 years in market, ~60 projects delivered across companies such as ePallet, NuTheorie, WorldSkate, Golconda, and IMPROVLearning, with strong client satisfaction and ISO certification
       

    Enkonix conditions and benefits:

    • 5-day working week from Monday to Friday, 8-hour working day
    • Paid vacation - 18 working days per year
    • Paid unlimited sick leaves
    • Performance review twice a year with goals check every 2 months
    • Personal MacBook for work or BYOD compensation
    • Partial English, sport and education reimbursement
    • Career development, knowledge sharing, and training opportunities
    • Opportunities to take on new roles & responsibilities
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  • Β· 109 views Β· 39 applications Β· 8d

    Senior Node.js Developer

    Full Remote Β· Countries of Europe or Ukraine Β· 4 years of experience Β· English - B2
    We are looking for a highly experienced Senior Backend Engineer with a strong background in designing and developing scalable backend systems Key Responsibilities Design, develop, and maintain robust backend services using NestJS, following best...

    We are looking for a highly experienced Senior Backend Engineer with a strong background in designing and developing scalable backend systems


    Key Responsibilities

    • Design, develop, and maintain robust backend services using NestJS, following best practices in modular architecture, DI, and middleware design.
    • Architect and optimize complex PostgreSQL schemas, including migrations, relationships, and handling of semi-structured data via JSONB.
    • Set up and tune Elasticsearch for multilingual, full-text search with support for analyzers, stemming, and synonyms.
    • Implement and maintain synchronization strategies between PostgreSQL and Elasticsearch, using queues or manual sync mechanisms.
    • Build reliable, well-documented RESTful APIs; experience with GraphQL is a strong advantage.
    • Ensure secure access control, rate-limiting, and robust authentication mechanisms.
    • Utilize Redis for caching, rate-limiting, and background job processing (e.g., Elasticsearch sync jobs).
    • Write clean, maintainable, and thoroughly tested code using Jest or similar testing frameworks.
    • Collaborate with cross-functional teams, take ownership of feature delivery, and contribute to the overall architecture and tech roadmap.


    Required Skills

    • 5+ years of professional experience in backend development, ideally within high-scale or real-time systems.
    • Production-level experience with NestJS, PostgreSQL, Elasticsearch, and Redis.
    • Deep understanding of system design, data modeling, and query optimization.
    • Solid grasp of event-driven architecture and asynchronous job processing.
    • Comfortable working in fast-paced, product-focused environments.
    • Excellent problem-solving skills and a proactive mindset.
    • English: B2 level or higher – able to clearly articulate technical concepts and actively participate in discussions.
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