Jobs at Djinni

We are starting a new team focused on lead generation and user acquisition for external B2B clients via Telecom-based and Digital marketing channels. To strengthen this direction, we are looking for a skilled Senior User Acquisition Manager to lead campaign strategy and execution, ensuring performance-driven growth for our clients.

Responsibilities:

•Plan, launch, and scale user acquisition campaigns with our proprietary Big Data tools and services

•Independently manage full-cycle campaigns: from strategy to execution and continuous optimization

•Analyze performance data to ensure strong ROI and effective budget allocation

•Develop, test, and optimize creative strategies, funnels, and messaging across channels

•Conduct market and competitor research to identify emerging trends and growth opportunities

•Optimize existing channels and test new ones to improve acquisition metrics

•Deliver consistent, positive results while maintaining cost-efficiency

Requirements:

•Proven track record in managing performance-based user acquisition campaigns (CPA model), particularly in e-commerce, banking or insurance verticals

•Solid understanding of conversion tracking, analytics, and campaign optimization techniques

•Experience with Telecom-based channels (SMS/Viber) driving traffic to digital destinations

•Hands-on expertise with Google Ads, Facebook Ads, and performance marketing tools

•Proficiency with BI tools such as Power BI, Tableau or Google Data Studio

•SQL knowledge is a plus

•Analytical mindset, self-starter attitude, and a strong focus on delivering profitable outcomes

•Ability to work autonomously and take full ownership of campaigns

We offer: 

•A unique opportunity to build a new business direction within Ukraine’s largest and most trusted mobile operator

•Remote work format with optional office visits

•Competitive salary and quarterly performance bonus

•Paid sick leave and vacation

•Flexible working hours

•Comprehensive medical and life insurance

•Opportunities for professional growth and career development

•Friendly, supportive, and collaborative team environment

We are inviting you, a highly motivated and results-oriented DevOps Engineer (Windows Server & Cloud Infrastructure), to join our team on a full-time basis, ensuring and developing solutions, as well as strengthening the product infrastructure.

Our team has unique expertise in research, analysis, and product development. Relying on technical insights and a data-driven approach, we create disruptive, future-defining innovations in the fintech industry that remain our basis for success. 

Responsibilities

• Setting up and maintaining the trading infrastructure of the project
• Interaction with engineering teams and stakeholders
• Drawing up documentation and instructions for the operation of the infrastructure
• Providing technical leadership for the customer 

• Providing effective business solutions

   

Requirements

• 4+ years of experience in DevOps practices
• Proven expertise in configuring and managing Windows servers
• Proficiency in scripting with PowerShell
• Experience with cloud platforms (AWS, Azure, Alibaba, GCP etc.)
• Hands-on experience with monitoring tools and systems
• Extensive knowledge and experience with Ansible and Terraform
• Solid experience in administrating MySQL databases 
• Experience in building and managing CI/CD pipelines
• Strong background in network information security, including implementation and maintenance
• Ability to develop and implement practical and effective solutions

• English Intermediate and higher

   

Will be a plus

• Experience with CFD domain
• Experience managing MetaTrader server environments
• Knowledge of Docker, Kubernetes
• Proficiency in programming languages such as Python, C#
• Knowledge of PostgreSQL databases

• Experience working with enterprise network architectures and server platforms

   

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company's approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

We invite you, a highly motivated and results-oriented Junior NOC Engineer, to join our team full-time and ensure the reliability and stability of the company's infrastructure.

Our team has unique expertise in research, analysis, and product development. By relying on technical insights and a data-driven approach, we create disruptive future-defining innovations of the fin-tech industry that remain our basis for success.

Responsibilities

• 8-hour shifts
• Monitoring the infrastructure with several monitoring tools
• Ability to communicate clearly and escalate problems
• Performing preliminary investigation of alerts
• Conducting basic triage of requests/problems
• Interacting with DevOps and Engineering teams

Requirements

• Hands-on experience in working with system monitoring tools (Grafana, Prometheus, Graylog, Opsgenie)
• 1+ years of relevant System/IT Administration experience
• Good understanding of Windows Server 2022, 2019 administration principles
• Experience and knowledge of networks
• Troubleshooting skills
• English Pre-Intermediate

Will be a plus

• Basic knowledge of PowerShell, Ansible
• Experience with MetaTrader
• Experience in the trading domain

We offer

• Compensation for tax expenses of private entrepreneurs in Ukraine
• Qualified assistance and support for Ukrainian private entrepreneurs
• 20 paid vacation days per year
• 10 paid sick leave days per year
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

B2B E-commerce | Production Support

About the Role: 
 

We are looking for a strong technical leader to take ownership of production support for a B2B e-commerce platform. This role is focused on system stability, incident management, and technical coordination. New feature development is not part of the scope.

Responsibility, leadership, and communication are top priorities.

Requirements: 

-Strong Python 3.x knowledge

-Production experience with Django

-Solid understanding of Django ORM and DRF

-Strong SQL skills and query optimization

-Experience with PostgreSQL / MySQL / MS SQL Server

-Solid understanding of OOP and SOLID principles

-English level B2+ and higher

Responsibilities:

-Ensure stability and reliability of the production system

-Investigate and resolve incidents (root cause analysis)

-Review and validate support-related code changes

-Optimize backend performance and database queries

-Coordinate the support team

-Communicate with stakeholders regarding incidents and system status

-Make technical decisions within the existing architecture

Nice to have:

-Celery / Redis 

-Async programming

-Experience with e-commerce or B2B platforms

Important:

-High level of ownership and accountability

-Ability to handle critical production incidents

-Strong communication skills

-Stress resilience

We are looking for a talented QA Engineer to join our growing remote team.

You will have the opportunity to:

-Work on various e-commerce projects and see amazing e-stores growing from the ground up, thanks to you.

-Get the mentorship of our experienced QA engineer and develop your professional and personal skills.

-Meet our incredible team members coming from 4 countries and join a hugely collaborative working environment where every person’s viewpoint is considered.

What are your strongest skills?

-12 months+ of hands-on experience in manual QA testing, with a focus on web applications.

-Completion of web testing courses is a must-have qualification.

-Solid understanding of QA methodologies and processes.

-Proven experience in testing of cross-browser Web applications and Mobile applications (iOS and Android)

-Demonstrated ability to identify, isolate, and document bugs.

-Familiarity with testing tools and bug-tracking systems.

-Pre-intermediate proficiency in English.

-Open-mindedness and flexibility.

-Effective communication with the development team.

We offer:

- Training in and out company;

- Competitive salary;

- Flexible working schedule;

- Remote work;

- Paid vacation and sick leaves;

- Professional growth.

Про компанію Binary Future

⭐️ Binary Future - is a software development company with Ukrainian roots, and our remote team is based all over the world ⭐️
We specialize in E-Commerce development based on Woocommerce and Shopify ⭐️
We are loyal adepts of the TMQ (Time, Money, Quality ) concept and are not ready to sacrifice none of the above, so you can be sure that work will be done on time, under the agreed budget, and with top-notch quality.
Every member of our team is passionate about what we are doing and we believe that clients' success is OUR pride.

Про компанію Binary Future

⭐️ Binary Future - is a software development company with Ukrainian roots, and our remote team is based all over the world ⭐️
We specialize in E-Commerce development based on Woocommerce and Shopify ⭐️
We are loyal adepts of the TMQ (Time, Money, Quality ) concept and are not ready to sacrifice none of the above, so you can be sure that work will be done on time, under the agreed budget, and with top-notch quality.
Every member of our team is passionate about what we are doing and we believe that clients' success is OUR pride.

About BULLS MEDIA
BULLS MEDIA is a global leader in digital marketing, dedicated to simplifying decision-making and connecting customers with top-tier brands. Our cutting-edge technology empowers millions of consumers worldwide to make smarter and more confident purchasing decisions.

Our expertise lies in building high-performing review websites. We specialize in developing streamlined landing pages for our clients, ensuring seamless customer experiences while efficiently collecting and managing data through our proprietary tracking system.

We are currently seeking an HR / Recruitment Specialist to join our team.

What You Will Do

Recruitment & Talent Acquisition

• Lead end-to-end recruitment processes, including sourcing, interviewing, and hiring for various positions.
• Collaborate closely with hiring managers to understand role requirements and define ideal candidate profiles.
• Write and publish clear and effective job descriptions across various platforms (LinkedIn, job portals, internal channels).

HR Administration & Compliance

• Manage HR administrative tasks and documentation.
• Ensure compliance with internal HR policies and procedures.

Employee & Manager Development

• Support the development of managers and employees through training initiatives, performance reviews, and career development programs.

Compensation & Benefits / Welfare Management

• Manage employee welfare programs and benefits.
• Monitor employee satisfaction and engagement.
• Oversee the HR budget related to employee engagement and benefits.

Data & Reporting

• Maintain and analyze HR data, including recruitment metrics, employee reports, and budget tracking.
• Prepare and present weekly and monthly HR reports to the HR headquarters.

What We Offer

• 21 days of paid leave per year
• 7 days of sick leave annually
• Health insurance
• English-speaking clubs
• Corporate events and team-building activities
• Long-term cooperation
• Annual performance review
• All necessary technical equipment provided
• Hybrid work format: 4 days in the office, 1 day fully remote

Hiring Process

1. Initial interview
2. Test task

3. Interview with a manager

    

Required Experience to Succeed in This Role:

• At least 2 years of experience in an HR / Recruitment role within a company
• Upper-intermediate level of English (spoken and written)
• Excellent administrative and organizational skills
• Experience conducting terminations, hearings, and managing HR documentation
• Comfortable working with data and HR systems (data-driven mindset)
• Strong interpersonal and communication skills
• Ability to manage budgets and prepare detailed HR reports
• Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field (nice to have)

DevOps Engineer (Senior / 5+ years of experience)
We are looking for a highly experienced DevOps Engineer to help us build and maintain a reliable, scalable, and secure infrastructure for a product with high requirements for stability, performance, and security.
Requirements
Experience
 

• 5+ years of commercial experience as a DevOps Engineer / SRE
• Experience working with high-load systems
• Experience supporting production environments
• Strong understanding of CI/CD, Infrastructure as Code, and cloud-native practices

Cloud
• Strong experience with AWS (required)
EC2, S3, RDS, EKS, IAM, VPC, CloudWatch
• Azure or GCP experience is a plus
Containers & Orchestration
 

• Docker
• Kubernetes (EKS or self-managed)
• Helm

CI/CD
 

• GitHub Actions / GitLab CI / Jenkins / CircleCI
• Building CI/CD pipelines from scratch
• Automated deployments

Infrastructure as Code
 

• Terraform
• CloudFormation (nice to have)
• Ansible (nice to have)

Monitoring & Logging
 

• Prometheus / Grafana
• ELK / OpenSearch
• Datadog / New Relic (nice to have)

Security
 

• SSL, secrets management
• IAM, RBAC
• Security best practices
• Backup & disaster recovery

Networking
 

• TCP/IP, DNS, HTTP/S
• Load balancers
• CDN
• VPN

Responsibilities
 

• Designing and maintaining scalable infrastructure
• Building and supporting CI/CD pipelines
• Process automation
• Monitoring, logging, and alerting
• Ensuring high availability (HA)
• Participating in product architecture design
• Working closely with developers on deployments
• Environment management (dev / staging / prod)
• Infrastructure security

Nice to have
 

• High-load systems experience
• Media / streaming / real-time systems
• Microservices
• FinOps / cost optimization
• SOC2 / ISO / GDPR exposure

We are looking for a Marketing Designer. Your creativity will have a direct impact on millions of users worldwide. In this role, you won’t get stuck in endless approval chains, instead, you will move fast, experiment boldly, and see your ideas directly shaping campaign results. This is a chance to grow as a designer inside a strong IT company whose products are already among the leaders in the industry. Here, your ambition and ownership mindset are what drive real influence!

About the company: United Tech is a global IT product company shaping the future of real-time social connection. With millions of users across North America, Europe, LATAM, and MENA, we build next-gen mobile and web apps for live-streaming and social networking. Our platforms enable connection at scale fast, interactive, and deeply engaging. The market is projected to exceed $206B by 2030, and we are already leading the evolution. Founded in Ukraine, scaling worldwide. Are you in?

In this role, you will

• Develop digital creatives for advertising (video and static) across Snapchat, Meta, TikTok, YouTube, and more
• Research and analyze competitor creatives, trends, and best practices
• Prepare moodboards for idea briefs and brainstorming sessions
• Continuously improve processes and expand the team’s creative toolkit
• Grow in design and marketing creativity through hands-on practice
• Proactively suggest new formats, ideas, and visual solutions

It's all about you

• 1–2 years in digital design (preferably within a performance/marketing team)
• Confident proficiency in Adobe After Effects, Figma, CapCut, Photoshop/Illustrator (preferred), and AI tools
• Strong knowledge of composition, typography, color, and visual hierarchy
• Ability to analyze market and competitors, adapting creatives to trends
• Experience working with social media creatives; knowledge of Snapchat, Meta, TikTok, and Google Ads guidelines
• AI Skills & Tools: MidJourney and other generative tools
• English: B2 level or higher — for briefs, terminology, and communication
• Flexibility, result orientation, and aspiration for excellence
  Would be a plus
• Experience creating top-performing ad creatives that scaled campaigns
• Ability to quickly generate and adapt ideas to new formats
• Experience with UGC/influencer formats or generative content (AI, templates, etc.)

What we offer

• Care and support:
• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine
• Comfortable working environment:
• Work from our Kyiv hub or remotely with a flexible schedule
• Modern equipment or depreciation of your own tools
• Investment in your future:
• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events

Hiring Process

• Intro call
• Test Task
• Technical interview
• Final Interview
• Reference check
• Offer

We have built an international web platform that truly changes the way people meet and connect across Tier-1 markets. More than one million users from the United States, Canada, and the United Kingdom already trust us when they are looking for meaningful, genuine relationships rather than superficial matches

Since 2020, we’ve built a space for those who crave genuine connections — no ads, no distractions, just seamless, comfortable communication and the freedom to share content anytime. Our platform strikes the perfect balance between performance and intuitive design, keeping people engaged and inspiring authentic interactions.

About the role: We are looking for an AQA Engineer to help ensure the quality and stability of our web application and new features. You will work closely with the product and development team and contribute to improving QA processes

In this role, you will

• Maintain and update existing automated tests
• Support regression — analyze results, fix and update tests
• Prepare and maintain test data
• Maintain reports and dashboards for automated tests (Allure, CI/CD)
• Analyze test failures and create bug reports
• Participate in creating new tests

It’s all about you

• 6+ months of experience in Automation QA
• Have a strong core knowledge of Java 21
• Experience with  Selenide for automation
• Knowledge of TestNG (or JUnit)for organizing and executing automated test cases
• Familiarity with Git and version control workflows
• API testing skills using RestAssured or Postman
• Competence in MySQL database management
• B1  English or higher
• Have deep knowledge of software testing principles and methodologies, including Agile, and regression testing
   

Would be a plus

• Experience with test management tools (Jira, Confluence, or similar)
• Experience in manual testing

What we offer

Care and support: 

• 20 paid vacation days, 15 sick leave days, and 6 additional days off for family events
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Maternity Recovery Support Allowance
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine
   

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule
• Modern equipment or depreciation of your own tools

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events

Hiring process

• Intro call
• Technical Interview
• Test Task
• Final Interview
• Reference check 
• Offer
   

United Tech is a global IT product company shaping the future of real-time social connection. With millions of users across North America, Europe, LATAM, and MENA, we build next-gen mobile and web apps for live-streaming and social networking. Our platforms enable connection at scale fast, interactive, and deeply engaging. The market is projected to exceed $206B by 2030, and we are already leading the evolution. Founded in Ukraine, scaling worldwide
 

About your role:
This role is for a designer who wants to work on a product that is alive, evolving, and used at real scale. You’ll design experiences for a complex, high-load product with millions of users, where design decisions directly influence growth, retention, and user behavior. You’ll be part of a large, strong design team with deep expertise, clear standards, and a culture of mentorship and feedback. There’s no bureaucracy here, just clear goals, fast decisions, and space to grow professionally while working on genuinely interesting product challenges.
Know someone perfect for this role? Recommend a candidate and receive a $1300 bonus!

In this role, you will

• Design user flows and interfaces for new product features
• Participate in research: data analysis, hypothesis generation, and preparation of design solutions based on insights
• Work with business requirements and translate them into UX/UI solutions
• Develop and test concepts together with the product team
• Improve existing screens and usage scenarios
• Support and evolve the design system
• Collaborate with product managers and developers at all stages of feature implementation

It’s all about you

• 3+ years of experience as a Product Designer
• Confident proficiency in Figma and design systems
• Experience designing complex user flows and product scenarios
• Ability to work with research: formulate hypotheses and interpret results
• Experience working with product metrics and business requirements
• Solid understanding of UX principles, accessibility, and usability
• Ability to present and clearly justify design decisions
• Experience integrating AI into the design workflow, using plugins, and understanding prompts and their effective application
• Upper-Intermediate level of English or higher

Would be a plus

• Experience working with live products or social / streaming / communication products
• Experience participating in A/B testing and data-driven design
• Understanding of front-end constraints and close collaboration with development
• Experience in mentoring or reviewing other designers’ work

What we offer

Care and support: 

• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Maternity Recovery Support Allowance
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine
   

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule 
• Modern equipment or depreciation of your own tools
   

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events

Hiring process

• Intro call
• Technical Interview 
• Test Task
• Final Interview
• Reference check
• Offer

Code&Care — is a successful full-stack development company, which provides clients with high-quality development assistance worldwide.

Now our team has a position for .NET Developer.

Requirements:

• Strong expertise in the .NET Framework (pre-.NET Core versions)
• Proficiency in Visual Basic .NET (VB.NET) for legacy codebases
• Experience with Windows Forms (WinForms) and/or WPF for UI development
• Familiarity with object-oriented design principles and patterns
• Solid debugging and problem-solving skills

• Upper Intermediate level of English
• Ability to work independently and as part of a cross-functional team

What the company offers:

• Constant and interesting work with foreign clients
• Flexible working hours
• 50% cost compensation of sports, English lessons
• Annual paid 30 days vacation and paid sick days
• Medical insurance policy

Responsibilities:

• Altering and improving ongoing projects
• New products development
• Code documentation

PwC is a global network of more than 370,000 professionals in 149 countries that turns challenges into opportunities. We create innovative solutions in audit, consulting, tax and technology, combining knowledge from all over the world.

PwC SDC Lviv, opened in 2018, is part of this global space. It is a place where technology is combined with team spirit, and ambitious ideas find their embodiment in real projects for Central and Eastern Europe.

Why is it yours?

PwC SDC Lviv is not just a job. This is an opportunity:

• To really feel what it is like to work in an international company.
• Learn practical skills that will be relevant in a constantly changing world.
• To be part of a team that values your ideas and supports your growth.

What do we guarantee?

• Work format: Remote or in a comfortable office in Lviv - you choose.
• Development: Personal development plan, mentoring, English and Polish language courses.
• Stability: Official employment from day one, annual review of salary and career prospects.
• Corporate culture: Events that unite the team and a space where everyone can be themselves.

What awaits you?

We are looking for a Robotic Process Automation Specialist who is ready to go beyond standard RPA maintenance. This role combines support + active development, offering you the opportunity to work with new automation technologies enhanced with AI, influence how they evolve, and help global PwC clients transform their processes.

What you will do:

• Take ownership of rebuilding, enhancing, and maintaining automation solutions built in UiPath, Power Automate and other RPA tools.
• Work not only with existing robots but also contribute to the development of new automation modules, integrating AI‑based components and modern tech capabilities.
• Handle transition of newly developed solutions into operations: bug fixing, performance optimization, adjusting execution schedules, and delivering activity reports.
• Dive deep into clients’ operational challenges and help them turn their business processes into smart, automated workflows.
• Learn to configure/code business logic and automation objects — and apply these skills directly in live client environments.
• Work on creating or updating both business and technical documentation.
• Communicate with clients and internal RPA teams, ensuring smooth collaboration and professional delivery.

Core Requirements:

• Strong knowledge of VBA and/or SQL.
• Knowledge of HTML/CSS.
• English level at B2 and above for efficient communication.
• Hands-on experience with any programming language.
• Understanding of APIs and ability to work with integrations.
• Flexible, eager to learn, and motivated to work with modern AI-driven automation technologies.
• Proactive, responsible, and collaborative team player with good organizational skills.

Would be beneficial:

• Basic knowledge of .NET / C#.
• Experience with UiPath, Power Automate or other RPA tools.
• Confident communication with the ability to work directly with clients.
• Understanding of operational processes in Finance, HR, Banking or other business areas.

Ready for the challenge? Send your resume and join the team that shapes the future!

Privacy and personal data policy:
https://www.pwc.com/ua/uk/about/privacy.html

NIK-ELEKTRONIKA LLC is one of the largest companies in Eastern Europe specializing in the development and manufacturing of measuring instruments, energy management systems, as well as energy consulting and engineering services.

We are looking for an experienced Embedded Software Engineer to join our R&D department.

Key Responsibilities:

• Develop embedded software for commercial energy metering devices and communication equipment.
• Conduct research and design devices according to customer requirements.
• Develop unit tests for embedded software.
• Document software functionality and implemented algorithms.
   

Requirements:

• Higher technical education (Bachelor’s or Master’s degree in relevant field).
• At least 2 years of experience in a similar role.
• Solid experience in programming ARM microcontrollers in C.
• Experience in developing battery-powered devices.
• Strong knowledge of various communication protocols and interfaces.
• Experience with wireless data transmission.
• Skilled in using lab equipment: oscilloscopes, logic analyzers, frequency counters, etc.
• Ability to tackle complex technical challenges and learn new applied technologies.
• Adherence to coding standards, clean code practices, and existing software architecture.

• Experience using version control systems such as Git.

   

Nice to Have:

• Experience with encryption protocols in embedded systems.
• Experience working with RTOS or embedded operating systems.

• Familiarity with Agile development processes (e.g. Jira).

   

We Offer:

• Full-time employment with a stable 5/2 work schedule.
• Corporate transport (company shuttle).
• Competitive and timely salary payments.
• Official employment and military deferment.
• Comfortable and well-equipped working conditions in a team of professionals.

About the Company

We are an international company manufacturing and selling vitamin and mineral complexes across Africa, Asia, and Latin America.
We operate a full operational cycle: local production, logistics, call centers, delivery, and on-site team management.

About the Role

Are you ready for a role where no two days are the same? The Regional Operations Manager will personally travel to our countries of presence, handle critical tasks, influence branch operations, and see tangible results from your work.
If you can think on your feet, negotiate effectively, make decisions under pressure, and drive results — this role is for you.
We are open to both full-time and part-time arrangements.

Responsibilities:

• Travel regularly to company locations to manage operational tasks on-site.
• Resolve complex issues: logistics, supply, equipment, personnel, coordination with local contractors and government authorities.
• Organize branch operations: negotiate, coordinate, and monitor task completion.
• Make fast management decisions in non-standard and high-pressure situations.
• Ensure uninterrupted branch operations and achievement of operational KPIs.

Requirements:

• Experience in operations management, preferably in an international environment or distributed teams.
• Willingness to travel frequently (70–80% of the time).
• Physical resilience and readiness to work in diverse climates and living conditions.
• Ability to quickly find solutions, take responsibility, and act decisively.
• Calm and confident under pressure.
• Valid international passport; ability to obtain visas quickly is a plus.
• Fluent Russian or Ukrainian for easy communication with Head Office team.
• English at a level sufficient for work communication (other languages are a plus).

We Offer:

• Competitive salary.
• Full coverage of travel-related expenses.
• Work in an international, distributed team.
• Direct influence on branch operations and processes.
• High level of autonomy and trust from leadership.
• Opportunity to choose your work format: full-time or part-time.

If you want to see the impact of your decisions across multiple countries, influence processes directly, tackle real operational challenges, and grow with an international team — join us!

Helpware is a global company providing outsourcing and customer operations with teams in the USA, Mexico, Ukraine, Albania, and the Philippines. We partner with innovative companies and help them scale by taking over operational processes so their teams can focus on strategic, high-value work.
 

About the Role
 

The System Administrator plays a key role in maintaining and improving the stability, security, and performance of client systems, with a focus on Microsoft Azure and enterprise infrastructure. This position requires solid technical experience, strong troubleshooting skills, and a proactive approach to managing cloud and on-premises environments. You’ll support daily operations, lead mid-size technical initiatives, and collaborate with senior administrators to ensure systems are scalable, secure, and aligned with business needs.

Key Responsibilities:

• Administer and optimize Microsoft Azure environments (IaaS, PaaS, SaaS)
• Manage and support Active Directory, Azure AD, group policies, and multifactor authentication
• Monitor and maintain system performance, capacity, and availability
• Implement and maintain security best practices and compliance standards (HIPAA, etc.)
• Perform routine maintenance, patching, and updates across environments
• Troubleshoot and resolve system issues, escalating when necessary
• Develop and maintain automation scripts (PowerShell, etc.) to improve efficiency
• Assist in planning and deploying infrastructure projects and upgrades
• Maintain accurate documentation, change management logs, and runbooks
• Provide Tier 2/Tier 3 technical support for escalated incidents
• Collaborate with cross-functional teams to align IT operations with organizational goals

Requirements:

• Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)
• 3–5 years of experience in system administration or IT infrastructure management
• Hands-on experience with Microsoft Azure and Windows Server environments
• Solid understanding of identity management, authentication, and access controls
• Proficiency in scripting and automation (PowerShell preferred)
• Familiarity with virtualization technologies (VMware, Hyper-V) and backup solutions
• Working knowledge of networking, firewalls, and security principles
• Strong analytical, troubleshooting, and problem-solving abilities
• Excellent communication and time management skills
   

Preferred Skills:

• Experience with ITIL or similar operational frameworks
• Knowledge of configuration management and monitoring tools
• Experience with SIEM systems or security monitoring (e.g., Splunk, Sumo Logic)
• Exposure to healthcare IT or compliance environments (HIPAA, SOC 2)

We Offer:

• Schedule: 2 pm - 11 pm Kyiv time
• Competitive compensation linked to the USD rate
• Medical insurance after the trial period
• English classes
• Corporate training and events
• Opportunity to work in a global company with career-growth potential