Jobs at Djinni

We are looking for a QA Team Lead who will be responsible for quality assurance across multiple engineering teams and play a key role in building a scalable testing strategy. You will act as the quality owner for the larger development team, ensuring the reliability of the entire product data flow from external API integrations to end-user dashboards.

In this role, you will lead the QA team and work closely with engineering team leads, implementing automation, quality gates, and testing best practices within development workflows. You will have the opportunity to shape the company-wide quality strategy, scale automation efforts, and influence product quality across the entire engineering organization.

Responsibilities
- Lead a QA team of 3–4 engineers, including task assignment, code reviews, mentorship, and supporting professional growth.
- Own end-to-end quality across all engineering teams.

- Build and maintain a cross-team testing strategy covering the full data flow — from API ingestion through data pipelines to the end-user dashboard.
- Design and implement automated test suites, including E2E (Playwright/Cypress), API, integration, and regression tests.
- Establish quality gates in CI/CD pipelines, ensuring no code is released without passing automated checks.
- Coordinate release testing across teams, ensuring that changes in one system do not impact downstream consumers.
- Define and track quality metrics, such as test coverage, defect rates, time-to-detection, and regression frequency.
- Collaborate closely with team leads (Platform, Integrations, etc.) to embed quality practices into development workflows.
- Manage test environments and test data, ensuring realistic and reproducible testing scenarios across all domains.

Requirements
- 5+ years of experience in QA/SDET, including 2+ years in a leadership role managing a QA team.
- Strong experience with test automation, using Playwright, Cypress, or similar E2E frameworks.
- Experience testing APIs (REST), both manual and automated, including contract and integration testing.
- Understanding of data pipeline testing, including validation of data flow from source APIs through transformation layers to analytics systems.
- Ability to work across multiple tech stacks (PHP/Laravel, Vue.js, Python, SQL). You are not required to be a developer, but you should be able to read and understand code.
- Experience with CI/CD integration, embedding automated tests into build pipelines and managing test environments.
- Strong communication and stakeholder management skills — you will coordinate with 3–4 team leads and communicate quality status clearly.

Nice to Have
- Experience with BigQuery and/or ClickHouse data validation.
- Knowledge of advertising/marketing tech domain (Meta API, LinkedIn API). 
- Experience with performance/load testing (k6, Locust, Artillery).
- Familiarity with GCP services (Cloud Run, Cloud SQL, Cloud Scheduler).
- Understanding of healthcare/pharma compliance requirements.
- Experience with visual regression testing.

What We Offer
- Fully remote with flexible hours (aligned with EU timezones for syncs).
- Influence on the quality assurance strategy across the entire engineering department.
- A cross-team role with visibility into every part of the product.
- AI-first tooling.
- Claude Code licenses and cutting-edge AI development workflows. 
- A team with no bureaucracy, decisions are made fast.

OTAKOYI is looking for a smart and eager Junior QA Engineer to join our team. We like challenges and self-development. If you like it too, don’t hesitate to join us!

Required skills:

• 1,5+ year of experience in web/mobile application testing (FE; basic BE understanding is enough).
• Good knowledge of the software testing process and basic QA lifecycle.
• Understanding of functional testing and its core subtypes (smoke, e2e, regression, sanity, exploratory).
• Knowledge of testing methodologies and the development lifecycle (Scrum/Kanban).
• Experience writing test documentation: checklists, test cases, bug reports, test reports, test plans.
• Understanding of task estimation principles and approaches
• Understanding of REST API concepts and experience in API testing (Postman);
• Basic SQL knowledge (simple SELECTs, filtering, sorting, — enough to validate data).
• High attention to detail and a responsible approach to assigned tasks.
• Ability to work independently on small tasks, ask for help on complex ones.
• Ability to actively communicate blockers, missing requirements, and risks.
• Ability to give straightforward feedback and ask clarifying questions without fear.
• Strong attention to details and sense of responsibility

Tools

Experience with:

• Task tracking tools (Jira, YouTrack, Asana etc.)
• Test management tools (TestRail, Zephyr, Xray — at least one)
• API testing tools (Postman, Insomnia, Swagger, DevTools)
• Version control systems (Git)

Responsibilities

— Requirements analysis and processing;
— Identifying and reporting issues;
— Holding and reporting a regular status of the test progress;
— Creating test documentation of different levels(test cases, checklists, bug reports);
— Assisting PO, QA Lead with creation of project documentation (guides, tutorials, etc)
— Assist in the development and maintenance of an effective QA process within the software group;
— Conduct cross-browser and UI/UX testing to ensure consistency across all major web browsers;
— Conduct API testing, basic performance testing
— Communication with the project team and QA department

Nice to have
— Experience testing simple CMS/CRM flows (not mandatory, but a plus).
— Experience testing AI-Gen applications
— Desire to grow toward automation in the future (nice to have, not required).
— Ability to perform basic SEO and core web vital checks

Recruitment process

1. Pre-screening Interview with Recruiter (up to 1 hour)
2. Tech Interview (1 hour)
3. HR Interview

We are an iGaming company with over three years of experience and a team of

1500+ specialists.Our portfolio includes 11+ successful products operating across

Tier 1–3 markets. We actively scale new products and markets, building strong

affiliate ecosystems and long-term partnerships.

Currently, we are looking for a Head of Growth who will be responsible for driving

acquisition and scaling marketing performance across different channels.

Responsibilities:

-Own the entire growth engine to drive growth

-Drive performance through social media, influencers, streamers, SEO, community

content marketing, and PPC, to maximise acquisition performance.

-Build and expand marketing networks and strategic partnerships to drive player traffic and scale paid acquisition across crypto-friendly networks

- Utilise data analytics to track, measure, and optimize campaign performance, ensuring that KPIs are met or exceeded.

- Own marketing performance KPIs to maximise ROI

- Data-driven revenue scaling, focus on players LTV, and market expansion

-Explosive User Acquisition

-Scale marketing across all marketing channels

- Primary focus Social channels,Influencers, streamers, ambassadors and paid ads

-Launch influencer/KOL campaignsOptimize CAC vs LTV continuously

-Data driven Growth Own CAC, LTV, ARPU, ROI metrics

-Implement attribution dashboardsRun aggressive A/B testing cycles

-Optimize funnels daily

Requirements:

-Proven 3+ years experience in performance marketing with a Crypto gambling

-Deep understanding of Web3 culture & crypto ecosystems

-Strong analytical skills with experience using data to inform strategy and improve marketing ROI.

-Lead growth strategy across all marketing channels, paid channels, crypto communities, streamers and influencer marketing.

-Data-driven mindset with a focus on commercial KPIs

-We are looking for professionals who can think outside the box and experiment with new marketing strategies and innovate to drive growth.

-Having experience in CSGO sites and casino is a plus

Why you should consider this opportunity:

-Remote-first format: Mon–Fri, 10:00–19:00 (UTC+2) — skip the commute.

-Paid vacation & sick leave, plus an extra day off for your birthday.

-Competitive compensation that fairly reflects your expertise and impact.

-Engaging corporate events to learn, share experience, and grow with like-minded professionals.No micromanagement: we trust our team, encourage initiative, and keep a flat

hierarchy for fast decisions.

-Ongoing professional development: continuous support to build new skills and advance your career

-Dynamic work environment: a profitable, forward-thinking company where every

specialist plays a key role.

🟢 We invite a Principal Project Manager to join our team and support the delivery of new components within a large-scale fintech data platform in the private markets domain. You’ll coordinate Scrum teams in a SAFe environment, enabling smooth delivery and improving collaboration, processes, and overall execution across a complex, integration-heavy platform.

🟩 What's in it for you:

• Own delivery of new components within a large-scale fintech platform, supporting ongoing team and platform scaling
• Operate at the account level, coordinating multiple Scrum teams in a SAFe environment while improving delivery flow and processes
• Gain exposure to the private markets domain and high-demand AI and blockchain technologies

✅ Is that you?

• 7+ years of experience as an IT Project Manager or in Delivery Management
• Hands-on experience with Agile/Scrum and SAFe environments
• Strong experience driving and enabling end-to-end delivery across multiple Scrum teams
• Experience working in complex, highly dependent environments
• Solid experience initiating, scaling, and growing large programs or accounts
• Demonstrated ability to establish and improve delivery processes and team collaboration
• Strong stakeholder management and communication skills, including working with senior decision-makers
• Ability to lead discussions with technical teams
• Strong analytical and problem-solving skills, with the ability to navigate ambiguity
• Upper-Intermediate+ English level

Desirable:

• Experience working on AI or blockchain-based projects
• Familiarity with data platforms or complex, integration-heavy systems
• Experience in fintech or private markets domains

🧩Key responsibilities and your contribution

In this role, you’ll coordinate delivery across multiple Scrum teams in a SAFe environment, supporting execution, alignment, and improving delivery processes across the account.

• Own delivery coordination across a large-scale SAFe environment with multiple Scrum teams
• Establish and maintain collaboration practices across teams to support smooth delivery
• Resolve questions and remove blockers to enable teams to deliver on time and on budget
• Support delivery execution across three-week sprints and quarterly PI planning cycles
• Define and improve delivery processes to support multiple teams and a growing scope
• Work with stakeholders across Product, Engineering, and Architecture to align priorities
• Track delivery progress, risks, and dependencies across teams
• Support teams in managing priorities, dependencies, and changes in a complex environment

We are looking for a Manager with experience managing technology projects related to precision agriculture and digital tools for the agro-industrial sector. This role focuses on coordinating the implementation, adoption, and support of agricultural digital platforms across multiple countries and multicultural teams, ensuring technical, operational, and commercial success.

Key Responsibilities

• Lead the implementation of agricultural digital solutions (e.g., crop monitoring platforms, season planning tools, IoT sensors, analytics models).
• Manage end-to-end project delivery: planning, execution, monitoring, deadlines, and deliverables.
• Coordinate cross-functional teams (IT, product, sales, agronomy, support).
• Ensure accurate data integration: maps, sensors, satellite imagery, weather stations, machinery data, etc.
• Serve as the primary interface between agricultural clients (growers, distributors, agronomists) and internal development teams.
• Prepare and deliver presentations, trainings, and product demos in multiple languages.
• Document processes, track progress, and manage project risks.
• Drive product adoption by monitoring usage KPIs and user satisfaction.
• Oversee pilot tests, onboarding, and support throughout the first agricultural seasons.
• Manage client expectations, project timelines, and commercial commitments.

Technical Competencies

• Experience working with digital software, CRMs, and project management tools.
• Ability to translate agronomic needs into clear technical requirements.
• Understanding of precision agriculture, GIS, satellite imagery, remote sensing, or agri-IoT is a plus. 

Soft Skills

• Excellent communication and presentation skills in multiple languages.
• Ability to work in multicultural and remote environments.
• Strong organization, accuracy, and attention to detail.
• Analytical thinking and problem-solving capabilities.

• Flexibility to adapt to agricultural cycles, seasons, and rural operational realities.

   

Languages

• Fluency in English and Ukrainian plus at least one additional language (e.g., Spanish, Portuguese), depending on the region.

   

Education

• Degree in Agronomy, Project Management, Information Technology, or related fields.
• Certifications such as PMP, PRINCE2, or Scrum Master are a plus.

The Company Offers 

• Opportunity to be a part of a best-in-class product that is used by thousands of companies around the world.  
• Annual performance bonus scheme.  
• Career growth opportunities.  
• Training and development programs.  
• Young and dynamic team with a friendly and open culture.  
• Health and life insurance for employees and their family members.  
• 32 working days of paid annual leave and paid sick leave.  

This is a 0→1 product role where you combine architecture, hands-on

development, and technical leadership.

You will take an early-stage concept and turn it into a working, scalable system — defining architecture, making key technical decisions, and driving delivery.
We’re looking for someone who can own the system end-to-end, operate in ambiguity, and build solutions that work in production, not just on paper.

Responsibilities
• Design and own system architecture for a new product.
• Build and structure backend services using Golang.
• Define APIs, integrations, and event-driven workflows.
• Break down architecture into delivery roadmap (phases, risks, dependencies).
• Make decisions on scalability, performance, and reliability.
• Stay hands-on in development when needed.
• Collaborate with product and stakeholders on technical execution.
• Participate in hiring and mentoring engineers.

Requirements
• 7+ years in backend engineering / technical leadership.
• Strong hands-on experience with Golang.
• Experience as Technical Lead / Principal Engineer.
• Strong background in distributed systems and microservices.
• Experience with APIs, queues, and event-driven architecture.
• Experience building B2B SaaS or platform products.
• Strong understanding of scalability, observability, and system reliability.
• Ability to drive delivery in fast-moving, ambiguous environments.

Would Be a Plus
• Experience in gambling, sportsbook, or retention systems.
• Experience with real-time systems and event processing.
• Experience working with data-heavy or ML-related products.
• Experience building systems from scratch (0→1).
• Experience designing internal tools, admin panels, or control systems.

What We Offer
• Full ownership of a new product’s technical direction.
• High impact on architecture, product, and engineering decisions.
• Opportunity to build systems from the ground up.
• Flexible remote work format.
• Competitive compensation aligned with seniority and impact.

We are building one of the most powerful live-streaming platforms, already connecting 400K+ monthly active users through live events, interactive video chats, and real-time community experiences. Our mission is bold: bring joy, fight loneliness, and deliver safe, ad-free entertainment that keeps people coming back. This is a complex, fast-moving space, and we love it that way! So, you will join a passionate, expert team tackling everything from scaling AI-powered recommendations to launching high-impact, data-driven features that boost monetization and engagement. Every idea counts here, and every release reaches a massive global audience. 
We are now expanding into Arab countries and Europe, enhancing content quality, and rolling out new features to keep users hooked. We are among the Top 5 streaming products in the US and rank in the Top 10 worldwide. Our next milestone: break into the global Top 5, and we are moving fast to make it happen. 

About your role: You will create high-impact creatives across paid traffic channels, directly supporting the performance of our user acquisition efforts in US, UK, CA, and AU markets — one of the most competitive niches in the industry. You'll be involved from concept ideation through to final delivery, working closely with designers, the UA team, and cross-functional partners.

Here you'll enjoy full ownership and the freedom to make independent decisions in your area of responsibility, within a bureaucracy-free environment built on fast, direct communication.

 

In this role, you will

• Creative production for each traffic channel (Meta, TikTok, Snapchat, DSP, Google)
• Collaborate with designers to create visual and textual content for each platform
• Develop and brainstorm creative concepts, from initial ideation to finalized execution
• Analyze competitors' concepts to generate new ideas and provide creative inspiration for the design team
• Research user behavior and funnels, identifying factors that impact performance and success
• Close cooperate with the user acquisition team and other departments (analytics, product team, b2b)
• Analyze creative testing, including structured reporting for product & marketing teams"

It’s all about you

• At least 6 months of experience in performance marketing with a focus on app and/or web projects
• KPI-driven mindset: hands-on daily work with CPA, CTR, ROI, and a clear understanding of how to hit and optimize targets
• Experience creating detailed technical briefs for designers to ensure effective creative production
• Proven ability to conduct competitor and market research and translate insights into strategy
• Confident user of analytical and data visualization tools (GA4, Looker Studio, Power BI, Tableau)
• Strong organizational skills: backlog management, task prioritization, launch planning, and production coordination
• English level B2+

Nice to have:

• Experience in the social discovery niche
• Familiarity with AI tools for creative generation or performance analysis

What we offer

Care and support: 

• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Maternity recovery support allowance
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine
   

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule 
• Modern equipment or depreciation of your own tools
   

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events
   

Hiring process

• Interview with HR
• Test Task
• Interview with Hiring Team
• Bar-rasing 
• Reference check
• Offer

Наш клієнт, Growe Partners, партнерська програма з топовими оферами у сфері ставок і казино. Їхня діяльність базується на принципі win-win, де успіх і заробіток партнерів є головним пріоритетом і запорукою взаємного зростання.

Ідеально для тих, хто прагне:

• Будувати та розвивати довгострокові відносини з цінними афіліатами;
• Вести переговори щодо індивідуальних умов (RevShare, Hybrid, CPA) та ексклюзивних оферів;
• Співпрацювати з бренд- та афіліат-командами у спільних ініціативах;
• Представляти компанію на ключових галузевих конференціях і нетворкінг-подіях (SBC, SIGMA, IGB тощо);
• Досліджувати інсайти індустрії та ринкову ситуацію;
• Ініціювати стратегічні партнерства та спільні активації через щоденну комунікацію, особисті зустрічі та спільні активності;
• Тісно співпрацювати з маркетинг- та афіліат-командами для узгодження стратегій афіліат-маркетингу із загальними бізнес-цілями.

Досвід, який стане твоєю перевагою:

• 1+ рік у сфері iGaming або інших high-risk індустріях на подібній позиції;
• Вміння будувати та підтримувати ефективні відносини з партнерами та стейкхолдерами;
• Розуміння моделей афіліат-маркетингу та загальних бізнес-процесів у цій індустрії;
• Наявність сильних зв’язків у спільноті афіліатів, а також контактів з лідерами ринку, медіа, організаторами подій і ключовими платформами;
• Досвід роботи з CRM-системами, трекерами та дашбордами ефективності;
• Рівень англійської — Upper-Intermediate;
• Знання іспанської буде плюсом.

Ми цінуємо:

• Стратегічне мислення у поєднанні з практичним підходом;
• Відчуття відповідальності та ownership mindset;
• Високий рівень емоційного інтелекту та впевнена комунікація;
• Комфорт у публічних виступах, відрядженнях та роботі з партнерами;
• Здатність масштабувати процеси та знання в межах команди.

Наші клієнти пропонують конкурентні переваги для підтримки вашого професійного та особистого зростання, зокрема:

• Орієнтація на здоров’я та добробут;
• Глобальне медичне страхування;
• Можливості для зростання;
• Програми бенефітів (компенсація спорту / стоматології / психолога тощо);
• Бонуси за досягнення результатів;
• Динамічне робоче середовище.

Долучайся - і нехай твоя історія зростання розпочнеться.

English version: 

Our client, Growe Partners, is an affiliate program with top betting and casinos offers. The win-win philosophy forms the foundation of operations, ensuring that partner earnings and success remain a top priority, with their triumphs inherently tied to mutual growth.

Perfect for those who aim to:

• Build and grow long-term relationships with high-value affiliates;
• Negotiate custom deals (RevShare, Hybrid, CPA) and exclusive offers;
• Collaborate with brand and affiliate teams on joint initiatives;
• Represent the company at major industry conferences and networking events (SBC, SIGMA, IGB, etc.);
• Research of the industry insights and market situation;
• Initiate strategic partnerships and co-branded activations through day-to-day communication, live meet-ups and joint activities;
• Work closely with the marketing and affiliate team to align affiliate marketing strategies with overall business goals.

Experience you’ll need to bring:

• 1+ years in iGaming and high-risk industries in a similar role;
• Ability to build and maintain effective relationships with partners and stakeholders;
• Understanding of the affiliate models and general business processes in the affiliate marketing industry;
• Have a strong community connection with affiliates and connections with market leaders, media, event holders and main platforms;
• Proficient in using CRM tools, trackers, and performance dashboards;
• Upper-Intermediate level of English;
• Spanish will be a plus.

It's a perfect match if you have those personal features:

• Strategic mindset combined with hands-on execution;
• Ownership mentality and strong sense of responsibility;
• High emotional intelligence and confident communication style;
• Comfortable with public speaking, travel, and partner-facing roles;
• Ability to scale processes and knowledge across the team.

Our clients offer competitive benefits to support your professional and personal growth, including:

• Health & Wellness Focus;
• Global Medical Coverage;
• Growth Opportunities;
• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
• Performance-Driven Rewards;
• Dynamic Work Environment.

Apply, and let your growth journey begin.

📍 Location: EU-based
💼 Cooperation type: Full-time
🧭 Work format: Remote

We’re looking for a skilled PHP Developer who’s passionate about building reliable backend systems and enjoys working on high-load, scalable architectures to help drive our product’s performance and stability.
Our day-to-day backend stack includes:
PHP, Symfony, MySQL, PostgreSQL, Redis, RabbitMQ, REST APIs, PHPUnit.

Stape is a global product-driven IT company and the #1 leader in the server-side tracking market. We’re building a powerful, technically complex product that simplifies server-side tracking for marketers and website owners. Our platform processes over 15 billion requests daily, helping improve tracking accuracy and data privacy for more than 200, 000 clients worldwide. We work closely with top partners, including Meta, Tiktok and Snapchat, to provide advanced tracking capabilities. 

We actively participate in industry-specific conferences as sponsors of events like MeasureCamp and Superweek.

Key tasks:

• Develop new user-facing features.
• Write functional tests.
• Optimize the application for maximum speed and scalability.

Your background:

• 4+ years of active experience with PHP, with a strong understanding of the latest versions.
• Strong knowledge and practical experience with Symfony Framework (3+ years).
• Experience with API-based systems (REST, RPC).
• Significant experience with high-load databases.
• Experience with SQS/RabbitMQ or similar technologies.
• Experience with Redis/Memcache or similar technologies.
• Experience writing unit and functional tests.
• Experience with Docker configuration.

We offer:

• Industry Leader: Make a meaningful contribution to a globally recognized solution that shapes the future of the server-side tracking market.
• Flexibility: Enjoy a flexible work schedule with the freedom to choose where you work.
• Extended remote workspace setup: Experience the benefits of a fully equipped remote workspace, designed to elevate your productivity and create a comfortable work atmosphere.
• Collaborative culture: Engage in a friendly and open team environment that encourages initiative, creativity, and collaboration.
• Educational support: Invest in your self-development through a dedicated training and professional growth budget.
• Well-Being: Take advantage of 30 days of paid time off (20 standard days + 10 more to cover public holidays), Parental Leave, Anniversary days off, and Study Leave to support your recharge and maintain a balance between work and personal life.
• Health support: Feel secure with full coverage for Sick Leave and a dedicated medical insurance budget that prioritizes your health.

Excited to join us? Submit your CV and let’s get started!

As we grow our franchise customer base across three continents, support volume and complexity are growing with it. We’re looking for a proactive Customer Support Specialist who wants to do more than answer tickets — someone who’ll dig into hard problems, help us shape AI automation, and contribute to the Help Center as a real product surface.

This is a hands-on role with room to grow. You’ll work directly with corporate brand managers and franchisee location operators — two very different user profiles with very different technical fluency — and you’ll have real ownership of how we make support better, not just faster.

Key Responsibilities

Daily Support Operations

• Resolve customer inquiries via email, in-app chat, and occasional Zoom calls, owning tickets end-to-end
• Troubleshoot issues across social publishing, listings, reviews, and analytics
• Manage your own ticket queue against SLA targets
• Handle escalations — both taking them from teammates and escalating to Product or Engineering when the issue calls for it
• Step into shift coordination, queue triage, or peer support when the team needs it

• Support the full range of users — from non-technical franchisees to enterprise corporate marketing teams

   

AI & Automation

• Use AI tools day-to-day to draft replies, summarize tickets, and speed up resolution
• Spot repetitive ticket patterns and propose automations that reduce them
• Help us tune AI-powered support workflows in Intercom (auto-replies, knowledge retrieval, routing) — experience deploying these in production is a plus, but willingness to learn and improve them matters more

• Pay attention to what’s working in our automations and what isn’t, and feed that back to the team

   

Knowledge & Help Center

• Contribute to the Help Center: write new articles, update outdated ones, and structure content so it works well for both customers and our AI agents

• Care about documentation quality — clear writing, accurate steps, kept up to date as the product changes

   

Analytics & Continuous Improvement

• Keep an eye on your own CSAT, first response time, and resolution time, and look for ways to improve them
• Spot product friction patterns from your ticket work and share them with Product and Engineering, ideally backed by examples and data

Who You Are

• 1+ years in B2B SaaS customer support (or strong adjacent experience — technical support, customer success ops, technical account management)
• Confident, daily user of AI tools (ChatGPT, Claude, Gemini) for work — drafting, summarizing, debugging
• Hands-on experience with AI-powered support automation (auto-replies, RAG, agentic workflows, automated routing) is a plus
• Familiarity with Intercom is a plus; Kibana and Mixpanel are nice-to-have
• B2/C1 written and spoken English
• Comfortable working with both technical and non-technical users
• Proactive — you don’t wait to be told what to improve
• Analytical — you debug the cause, not just the symptom
• Organized and reliable in a shift environment
• Experience supporting franchise, multi-location, or agency customers is a plus

Success Metrics

• Your own CSAT consistently above team target on tickets you own
• Your first response and resolution times within SLA across your shift coverage
• Escalations handled cleanly — fast triage, clear handoffs, no dropped balls
• Help Center articles you own are useful, well-maintained, and reduce repeat questions on their topics

• Product friction patterns you surface lead to real conversations with Product and Engineering

   

Key Relationships

• Support Team — your immediate team; you’ll learn from peers and bring your own ideas to the queue
• Product & Engineering — for escalations, bug reports, and surfacing product friction
• Customer Success Team — for handoffs on enterprise accounts and proactive issue prevention

• Reports into the Head of Support

   

We Offer

• A role with real ownership in a fast-growing SaaS company serving franchise and multi-location brands
• Direct exposure to how we use AI to scale customer-facing operations — both for our customers and inside the team
• Distributed international team across EU, Ukraine, US, and beyond
• Open remote work policy
• Room to grow into senior support, automation, or CS adjacent roles
• Compensation aligned with Kyiv SaaS support benchmarks; specific band shared at recruiter screen

The Customer Support Specialist role includes working in shifts on a weekly or bi-weekly rotation:

• 8:00 AM – 5:00 PM Kyiv time
• 3:00 PM – 12:00 AM Kyiv time

We work Monday to Friday only, so weekends (Saturday and Sunday) are always off.

Locations: Europe, Ukraine

The ideal candidate brings strong experience in enterprise integration initiatives, with a primary focus on MuleSoft-based solutions and API-driven architectures. The background should include participation in platform modernization programs, development and support of complex integration ecosystems, and continuous improvement of enterprise integration landscapes.

Key Role In Integration Programs:

Serves as an integration specialist contributing across multiple phases of integration initiatives, from early discovery and design discussions to implementation, stabilization, and ongoing support.

Regularly collaborates with business analysts, architects, and operations teams to clarify integration requirements, identify risks early, and ensure solutions remain maintainable over time.

Known for taking ownership of integration components and following them through their full lifecycle.

Core Competencies And Expertise:

MuleSoft & API Engineering:

Hands-on experience with MuleSoft Anypoint Platform across a variety of integration use cases

Practical application of API-led architecture to support loosely coupled systems and incremental platform evolution

Development and consumption of RESTful and SOAP-based services

Confident work with JSON and XML payloads, including transformation and validation using DataWeave

Experience enhancing existing integrations through refactoring, improved error handling, and performance tuning

Data, Migration & Backend Systems

Involvement in data migration and data synchronization initiatives as part of broader system transformations

Working knowledge of SQL and relational databases, used for validation, reconciliation, and issue analysis

Experience navigating complex data models and resolving cross-system data inconsistencies

Exposure to integrations involving CRM, ERP, and operational platforms

Collaboration, Communication & Ownership

Regular interaction with business and technology stakeholders to clarify requirements and align expectations

Ability to explain integration concepts in a clear and structured manner to mixed audiences

Strong documentation habits, including integration overviews, API descriptions, and operational notes

Demonstrates a strong sense of responsibility for delivered solutions, particularly during critical releases

Able to remain focused and pragmatic when addressing production issues or time-sensitive requests

Delivery & Ways Of Working:

Comfortable working both independently and as part of distributed Agile teams

Experience adapting to changing priorities while maintaining delivery commitments

Contributes to shared team goals by supporting peers and proactively addressing integration risks
 

Key Achievements:

Contributed to multiple enterprise integration initiatives supporting evolving business processes

Played an active role in stabilizing and improving legacy integrations

Supported data migration and system alignment efforts during platform transitions

Recognized for reliability, ownership, and collaborative approach within integration teams

Technical Environment:

MuleSoft Anypoint Platform, REST, SOAP, API-led Architecture, DataWeave, XML, JSON, SQL, Relational Databases, CloudHub, API Manager, Git, CI/CD tools, Jira, Confluence

Certifications

Salesforce Certified MuleSoft Developer

Dell Boomi Professional API Design (nice to have)

Education:

Bachelor of Science in Systems Engineering

Summary:

Senior MuleSoft Integration Specialist with a broad background in enterprise integration work and API-driven solution delivery. Combines solid MuleSoft expertise with strong collaboration skills and a high level of ownership. Experienced in supporting integration solutions over time, adapting to evolving business needs, and contributing to stable, well-documented integration landscapes.

Project start: As soon as possible / by mutual agreement
Duration: 6+ months (extension possible)
Workload: 100%
Location: Primarily remote, with 9 onsite days per year in Frankfurt am Main for planning sessions

Responsibilities
 

Data Analysis & Feature Engineering
- Perform complex ad-hoc data analyses to identify relevant factors influencing forecasting models
- Prepare, explore, and transform large datasets using Python (e.g., pandas, polars) and SQL
- Develop robust features to improve model accuracy and quality
 

Forecasting & Machine Learning Model Development
- Design, implement, and train statistical, machine learning, and time-series models
- Work with methods such as regression models and neural networks
- Select appropriate modeling approaches based on business requirements, data structure, interpretability, and scalability
 

Model Validation & Quality Measurement
- Define, calculate, and interpret key model evaluation metrics
- Conduct cross-validation, backtesting, and stability analyses to ensure reliable and generalizable forecasts
 

Model Comparison & Performance Monitoring
- Compare different modeling approaches using standardized evaluation frameworks
- Monitor model performance over time, including data drift and model drift detection
- Analyze deviations between forecasts and actual outcomes
 

Operationalization & Integration
- Support integration of forecasting models into production data pipelines on AWS
- Collaborate with Data Engineers and BI Developers to deliver model outputs for reporting, planning, and decision-making
 

Data Quality & Model Robustness
- Ensure high data quality through plausibility checks, outlier detection, and missing-data handling strategies
- Assess model sensitivity to data changes and assumptions
 

Documentation & Communication
- Maintain clear documentation of model assumptions, training processes, and validation results
- Communicate forecast quality, uncertainties, and limitations to business stakeholders and management
 

Continuous Improvement
- Continuously enhance existing models based on new data, stakeholder feedback, and changing business requirements
- Stay updated on best practices and new methods in forecasting and model evaluation
 

Governance, Security & Compliance
- Implement IT security policies, regulatory requirements, and internal programming standards
- Ensure data privacy, security, and compliance in all data processing activities

Required Qualifications
Mandatory Requirements
- 5+ years of practical experience in designing, implementing, and validating forecasting, machine learning, and time-series models in production environments
- 5+ years of hands-on Python experience, especially with pandas or polars for data analysis, feature engineering, and model development
- 2+ years of SQL experience for data querying and preparation
- 3+ years of experience in model validation and quality measurement, including evaluation metrics, cross-validation, and stability analysis

Nice-to-Have Qualifications
- Experience with forecasting, machine learning, or time-series models based on graph databases (minimum 2 projects)
- Experience integrating forecasting models into production AWS data pipelines (minimum 1 project)
- Experience analyzing and processing data from railway control and signaling systems (minimum 1 project)

For our partners, we are currently looking for an experienced HR Director to join a fast-growing international company in the fintech industry.
 

📍 Location: Barcelona| Spain (office-based format)
🕒 Employment type: Full-time
🌍 English level: Upper-Intermediate / Advanced — mandatory
 

Key expectations:

• Building and scaling HR processes within a dynamic fintech environment
• Developing and implementing HR strategy aligned with business goals
• Managing recruitment, onboarding, performance management, and employee engagement processes
• Supporting leadership and department heads in people-related decisions
• Building strong corporate culture and internal communications
• Experience working in fast-paced international environments will be a strong advantage
   

Requirements:

• Proven experience in a senior HR leadership role (HRD / Head of HR / People Partner Lead)
• Experience in fintech, IT, crypto, payments, or related tech-driven industries
• Strong understanding of modern HR practices and people management
• Excellent communication and leadership skills
• High level of ownership and strategic thinking
• Fluent English is required for daily communication with international teams and partners
   

We are looking for someone proactive, business-oriented, and capable of building effective HR infrastructure in a scaling international company.

About EVIQO

We are EVIQO Technologies — a brand redefining the EV charging industry.

We create innovative solutions that make electric vehicle charging faster, more convenient, and cost-efficient. Today, EVIQO is one of the most promising brands in the U.S. market, outperforming even Tesla across several key metrics.

Our products have over 1,950 verified reviews on Amazon with an average rating of 4.7/5., and have been featured by leading media such as Forbes, The New York Times, Car and Driver, ZDNET, and others.

In 2024–2025, we received multiple Best EV Charger awards and recognition from Motor Trend.

Our mission is to make home EV charging simple, safe, reliable, and accessible — turning sustainable energy into a practical reality for everyone.

About the role

We’re looking for a Performance Affiliate Specialist who can build long-term partnerships and drive measurable business results with our affiliate partners. Experience working with Amazon platform is a strong advantage.

What you’ll do

• Identify and onboard new affiliate partners to drive additional sales on Amazon platform (CPA model: using Amazon Attribution, Amazon Associates tags)
• Track and analyze affiliate performance metrics (CTR, CVR, MoM, WoW) and optimize results
• Build affiliate sales forecasts and align with partners to achieve targets
• Develop and implement incentive programs for affiliate partners
• Manage Amazon Creator Connections and coordinate content production

• Launch and scale influencer collaborations (YouTube, TikTok) to drive sales and create new creatives

   

Who we’re looking for

• Results-driven professional with a strong focus on growth and sales targets
• Proactive communicator who can identify opportunities and expand partner networks
• Organized manager capable of handling multiple streams without losing quality
• Creative thinker who brings ideas to improve partnerships and brand reach
• Results-driven professional with a strong focus on growth and sales targets
• English B2+ (written and spoken)

• Experience with Walmart, BestBuy, or Home Depot platforms is a plus

   

Working hours

• 9:00–18:00 (Monday–Friday)
• Central European Time

Why join us

• Work on a fast-growing international product (US market)
• Direct impact on revenue and business growth
• Opportunity to scale affiliate partnerships and channels
• Innovative product in a rapidly growing EV market

Welcome to Win Media — Powering Next-Level iGaming Experiences! ✨ 

At Win Media, we create innovative, high-performance solutions that shape the future of online gaming 🎯

Our products combine smart operational processes ⚙️, seamless player experience 🎮, and data-driven decision-making 📊

With a passionate team and bold vision, we build casino platforms that are stable, scalable, and loved by players worldwide 🚀

We’re growing fast — and now looking for a  Game operations manager! 
 

🌟 What we expect from you

• 3+ years of experience in iGaming (Game Operations / Casino Operations)
• Proven experience working with Tier-1 GEOs (must-have)
• Strong understanding of the casino game lifecycle (adding, testing, activation, updates, archiving)
• Hands-on experience working with game providers and aggregators
• Experience with game integrations and provider communication
• Solid experience in managing Casino Lobby (categories, providers, collections)
• Understanding of game availability across GEOs, locales, and player segments
• Experience in monitoring game performance and identifying issues
• Strong attention to detail and operational mindset
• Ability to manage multiple tasks and large volumes of data
• Good communication skills and cross-functional collaboration
• English — Intermediate+ (for communication with providers and internal teams)
• Experience in iGaming B2C is a must
   

🎯 Your future responsibilities

• Manage the full game lifecycle: adding, testing, activation, updates, and archiving
• Work closely with game providers and aggregators (communication, issue resolution, integrations)
• Monitor game performance and availability across GEOs and player segments
• Review game rounds, investigate issues, and escalate to providers
• Maintain and optimize Casino Lobby (categories, providers, collections, game placement)
• Support new provider integrations and ensure smooth rollout of games
• Monitor product stability and escalate technical issues
• Collaborate with Product, Tech, and Support teams
• Handle game-related requests from Support/VIP teams
   

🎁 What We Offer

💰 Competitive salary and performance-based bonuses
📚 Professional growth in a fast-scaling iGaming company
🚀 Deep involvement in game operations and provider integrations
🤝 Supportive and collaborative team culture
🌍 Flexible work environment focused on growth and innovation