Jobs at Djinni

At EXMO, we build products used by millions and continuously improve the reliability and performance of our fintech ecosystem. We’re now looking for a PHP Developer with solid experience in production systems, strong ownership, and readiness to work with both modern and legacy parts of the stack.

What you’ll work on

• Develop new functionality for a high-load fintech platform
• Refactor and optimize existing solutions to improve performance and stability
• Integrate third-party payment systems and internal services
• Analyze requirements, ask the right questions, and propose optimal implementation approaches

• Maintain and improve the current codebase, fix issues, and contribute to overall system quality

   

What we expect

• 3+ years of commercial PHP development
• Solid understanding of relational databases
• Experience with Git and containerized environments (Docker)
• Ability to write unit tests and work confidently with Unix-based systems
• Understanding of core networking principles (HTTP, SSL/TLS, etc.)
• Readiness to work with legacy parts of the system when needed

• Familiarity with modern development practices, IDE tools, and AI-assisted workflows

   

Nice to have

• Understanding of microservice architecture
• Experience building high-load and fault-tolerant systems
• Experience working with REST/JSON APIs
• Basic knowledge of security and encryption practices
• Experience with message queues/brokers

Interview Process: 

• HR interview — to get to know you better and align expectations.
• Technical test task — to evaluate your practical skills, problem-solving approach, and code quality through a real-life scenario.
• Technical interview with our CTO and Tech Lead — to assess your skills, approach, and real production experience.

• Meeting with CEO — to discuss your strategic vision and cultural fit.
  Final offer stage.

   

Perks of being a part of EXMO 🙌
Crypto teaches flexibility — so we focus on real, practical benefits instead of clichés.

• Competitive salary
• Flexibility to work fully remote or from a comfortable coworking — your choice
• Reimbursement for English lessons and sports activities
• 100% sick leave coverage
• 30-day unified leave balance per year
• A friendly team that is genuinely happy to welcome a new teammate 😉

Almus is looking for a Data Scientist to join our Analytics team and build production-grade machine learning models that directly impact marketing and business performance.

You will work on end-to-end ML solutions, from data and features to deployment and monitoring, focusing on improving LTV prediction quality, optimizing ML-driven costs, and driving key metrics such as LTV, ROAS, retention, and CAC. This is an individual contributor role with strong ownership, close collaboration with Marketing, Product, and Data teams, and a clear focus on real business impact.

Apply to join Almus and take ownership of high-impact data initiatives!

Responsibilities

• Design, develop, and deploy machine learning models to production
• Improve product and business decision-making through data-driven approaches
• Build and evolve end-to-end ML pipelines (data → features → model → inference → monitoring)
• Drive measurable impact on key product and commercial metrics
• Standardize ML approaches within the team (best practices, documentation, reproducibility)
• Provide technical input to the architecture of analytics and ML infrastructure
• Develop and deploy models that drive growth in LTV, ROAS, retention, and CAC
• Influence performance and lifecycle marketing strategy
• Act as a domain expert and collaborate closely with Marketing, Product, and Data Engineering teams

What We Look For

• 3+ years of experience as a Data Scientist / ML Engineer
• Experience working with mobile subscription-based products
• Strong Python skills (production-level code)
• Solid knowledge of classical machine learning algorithms and practical experience applying them
• Experience with feature engineering, model evaluation, and bias–variance trade-offs
• Hands-on experience with marketing models such as LTV, churn, cohort, and funnel modeling
• Experience with attribution, incrementality, and uplift modeling
• Strong SQL skills and experience working with analytical datasets
• Experience with production ML systems and A/B testing

• English level: Intermediate+

   

Nice to have

• Experience with BigQuery
• MLOps experience (Docker, CI/CD, model registres)
• Experience working with performance marketing data (Meta, Google Ads, Adjust)
• Knowledge of causal inference

• Experience with AutoML and Bayesian models

   

We Offer

• Exciting challenges and growth prospects together with an international company
• High decision-making speed and diverse projects
• Flexibility in approaches, no processes for the sake of processes
• Effective and friendly communication at any level
• Highly competitive compensation package that recognizes your expertise and experience, Performance Review practice to exchange feedback and discuss terms of cooperation
• Flexible schedule, opportunity to work in a stylish and comfortable office or remotely
• Respect for work-life balance (holidays, sick days - of course)
• Bright corporate events and gifts for employees
• Additional medical insurance
• Compensation for specialized training and conference attendance
• Restaurant lunches at the company's expense for those working in the office, endless supplies of delicious food all year round
   

Senior Sales (Growth) Manager_Germany

We help leading brands embed autonomous, AI‑powered agents into their workflows, processes, products and services so they can scale faster and operate smarter.

Built on a strong automation heritage, we focus on seamless integration of AI intoenterprise level organization, not just proving concepts, but owning outcomes and driving value in every industry we are present. At Roboyo, you’ll join a global team of builders, consultants and engineers that are top practitioners of taking solutions to the next level for clients in pursuit of excellence.

In this role, you’ll focus on winning new clients and expanding our footprint in key industries. At the same time, you’ll manage and grow existing accounts (approx. 50% baseline business), ensuring long-term success and strong customer relationships.

Qualifications

•  ~ 3–5 years of experience in B2B sales with a focus on IT services or SaaS, ideally with experience to AI-related solutions
• Proven success in new business development and account management.
•  Proven track record of prospecting and building robust pipelines
• Ability to pitch value propositions into new market verticals, backing RPFs/POEs with data to maximize margin uplift for prospective clients.
• Solid understanding of digital transformation and intelligent automation.
• Experience with platforms like Microsoft, UiPath, Parloa or Celonis is a plus.
• Strong communication, negotiation and presentation skills at C-Level.
• Self-starter with ambition, a winning mindset, and a passion for growth.
• Confident visionary with experience motivating others around Automation and Agentic AI wherever they set foot.
• Sales expertise and coaching: a hunter with business acumen within a consultative approach, willing to mentor and train other team members.
• Fluent in German & English
• 
  In addition to:
   
• 30 days of vacation, flexible & hybrid work setup, and great offices in the center of Munich or Nuremberg.
• Regular team events, Urban Sports Club or Sodexo benefits, JobRad, and company pension scheme.
• International projects, global mobility (work abroad temporarily!), and, if needed, relocation support

 Growth, feedback, appreciation, and a team culture you won’t forget anytime soon.

Sounds like your kind of challenge? Then let’s shape the future together!

Evoplay is one of the leading B2B solutions for the online gaming industry, recognized for its innovative approach to game development and technological solutions. The key to this success is the teamwork of like-minded people who are passionate about a common goal and love games.

Position Overview:

As a Jira and Confluence Administrator, you will be responsible for the administration, configuration, and maintenance of our Jira and Confluence instances. You will play a critical role in ensuring the smooth operation and optimal utilization of these platforms to support our teams in project management, collaboration, and knowledge sharing.

Key Responsibilities:

1. Platform Administration:

• Administer Jira and Confluence instances, including user management, permissions configuration, and customization of workflows, issue types, and fields. Jira (server), сonfluence, Bitbucket, Crowd)

• Perform regular maintenance tasks such as upgrades, patches, and backups to ensure system reliability and performance.

2. Configuration and Customization:

• Configure Jira projects and Confluence spaces to meet the specific requirements of our teams and projects.

• Customize Jira workflows, screens, and dashboards to streamline processes and enhance productivity.

3. Integration and Automation:

• Integrate Jira and Confluence with other tools and systems used within the organization to facilitate seamless data flow and collaboration.

• Implement automation rules and workflows using Jira and Confluence plugins to optimize task management and documentation processes.

4. User Training and Support:

• Provide training and support to users on Jira and Confluence functionality, best practices, and troubleshooting techniques.

• Serve as the primary point of contact for user inquiries and technical issues related to Jira and Confluence usage.

5. Corporate IT Services:

• Administer other corporate IT services such as Gitlab, LDAP, GCP.

• Ensure the proper functioning and integration of these services with other business applications and systems.

Qualifications:

• Experience in a similar position for 2 years.

• Experience with Atlassian stack:

- Jira

- Confluence

- Bitbucket

- Crowd

• Understanding of the functioning of Linux systems.

We offer:

• L&D center with courses for employees and top managers;

• Rotation program;

• Medical іnsurance;

• Paid leave;

• Sick days;

• Self-learning library, access to paid courses;

• Stable payments;

• Evoplay discount program;

• Flexible work schedule / remote work;

• Group discussions and individual sessions with a psychologist.

We are strengthening our team and looking for a Product Manager who will drive valuable features and contribute to the launch of new products.

About the product: We develop and scale multiple social networking products that connect people worldwide. Our portfolio includes apps for both iOS and Android, each designed to enhance user experience, optimize engagement, and explore new business models. As a Product Manager, you will join a product team that works across different products, sharing expertise and collaborating on key initiatives. This is an opportunity to shape innovative features, drive product growth, and contribute to the launch of new solutions in a fast-paced environment.

In this role, you will

• Conduct market research and competitor analysis to identify trends and opportunities
• Define and write detailed product requirements (PRDs, user stories, acceptance criteria)
• Analyze user behavior and product funnels to find areas for improvement
• Generate and prioritize product hypotheses, testing them through experiments
• Work with product analytics tools to track key metrics and suggest improvements
• Collaborate with designers, developers, and QA teams to ensure smooth implementation of new features
• Run A/B tests, analyze results, and make data-driven decisions
• Stay up to date with industry best practices and propose innovative solutions
   

It’s all about you

• 2+ years of experience in product management with mobile B2C apps
• Strong analytical skills and experience in problem-solving through data analysis
• Experience in writing clear and structured documentation (PRDs, user stories)
• Hands-on experience with A/B testing, hypothesis validation, and user research
• Familiarity with product analytics tools (Tableau, Grafana, BQ or similar)
• Basic understanding of UX principles and the ability to identify user pain points
• Strong communication skills and ability to work cross-functionally in a team environment
• Familiarity with agile development processes and backlog management
• Proactive, results-driven mindset with a strong sense of ownership
• Upper-Intermediate (B2) English or higher
   

Would be a plus

• Experience working with product analytics in-depth

What we offer

Care and support: 

• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Maternity recovery support allowance
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine
   

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule 
• Modern equipment or depreciation of your own tools
   

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events

Hiring process

• Intro call
• Test Task
• Technical Interview
• Final Interview (optional) 
• Reference check
• Offer

Job Description:

We are seeking a highly skilled and experienced Senior Platform Engineer that is willing to transition into a team lead role  to join our dynamic team. The ideal candidate will have a strong background in Platform Engineering and has long experience in managing large infrastructures in AWS.  This role requires a deep understanding of modern DevOps tools and practices, as well as a commitment to fostering a responsive, communicative, and collaborative environment.

Key Responsibilities:

• Design, implement, and maintain infrastructure services for 30+ development teams.
• Develop and manage infrastructure as code.
• Implement and provide guidance on observability (InfluxDB, Grafana, Prometheus, etc.).
• Participate in on-call rotations.
• Manage and optimize AWS cloud infrastructure to support scalable and secure applications.
• Collaborate with development teams to ensure smooth infrastructure operations.
• Troubleshoot and resolve infrastructure and application issues.
• Implement best practices for security, reliability, and performance.
• Provide mentorship and technical guidance to junior engineers.
• Communicate effectively with cross-functional teams to understand requirements and deliver solutions.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience.
• 5+ years of experience in a platform engineering or similar role.
• Proficiency in at least one programming language (preferably "Golang" or Python, Ruby)
• Leadership skills and the will to transition into a leadership role
• Extensive experience with at least one Infrastructure as Code provider (preferably Terraform)
• In-depth experience with AWS cloud services.
• Excellent skills in Linux
• Strong experience in Kubernetes
• Having worked with at least one Database product, preferably Mongodb or Elasticsearch
• Excellent problem-solving skills 
• Exceptional communication skills, both verbal and written.
• Proven ability to work collaboratively in a team environment.
• Strong organizational skills and attention to detail.

Preferred Qualifications:

• In Depth knowledge of networking and TCP/IP
• Knowledge of security best practices in cloud environments.
• Strong experience in observability platforms like Promethus, Elastic APM, InfluxDB and Grafana
• Experience with RabbitMQ or similar tools(Kafka, SQS/SNS, ActiveMQ) and Vault.

Learned JavaScript and React and looking for a job?

We offer you a free 3-month internship at our company, where you will gain experience and the position of Junior React Developer.

Requirements:

- Medium level of knowledge of JavaScript

- Medium level of knowledge of React

- English: upper-intermediate ( speak/read/write)

How to become an intern?

A person who wants to become an intern in our company must have a medium level of theoretical knowledge of JavaScript and React, as well as the availability of term papers or projects that were developed at home for training purposes.

Only for ukrainians

Requirements

• 2+ years of experience in product, web, or data analytics;
• Strong SQL skills and experience working with large datasets;
• Experience with web analytics and event-based tracking;
• Understanding of product funnels, conversion metrics, and user behavior analysis;
• Experience with data validation, reconciliation, and data quality control;
• Ability to build dashboards and translate data into actionable insights;
• Good understanding of ETL processes and data structures.

Will be plus:

• Experience in iGaming, fintech, or other high-load digital products;
• Experience with fraud, bonus abuse, or suspicious user behavior analysis;
• Knowledge of A/B testing and experiment analysis;
• Experience with BI tools such as Tableau, Power BI, or Looker;
• Familiarity with Python for analytical tasks;
• Experience working with clickstream data.

Responsibilities

• Control of tracking completeness and event data quality across the website;
• Analysis of key product funnels and user behavior;
• Identification of UX friction points and growth opportunities;
• Monitoring of data quality and investigation of discrepancies across sources;
• Analysis of suspicious user behavior and abnormal activity patterns;
• Preparation of dashboards, reports, and analytical findings for product teams;
• Documentation of metrics, event logic, and data definitions.

We are looking for a Payments Product Manager to join our team and drive the development and optimization of our payment solutions across web products.

About you:

• At least 2 years of work experience at a similar position;
• Excellent project management, communication and analytical skills;

• Proficient in English.

   

Your impact:

• Drive continuous improvement of the payment funnel with a primary focus on increasing approval rate;
• Support the product team in implementing solutions aimed at improving the payment funnel;
• Develop relationships with PSPs, gateways, banks and other partners within the payment ecosystem;
• Risk management (VAMP rate);
• Work directly with banks and PSP to reduce decline rates and improve authorization performance;
• Formulate hypotheses and execute oversight of A/B testing (UI test, price elasticity tests etc.);
• Represent the company’s position and interests in discussions with international banks (North America, EU);
• Scale the payment infrastructure;
• Expand and optimize payment methods and card acceptance coverage across regions;
• Analyze payment statistics, identify underperforming segments and deliver insights to increase LTV;
• Work closely with the analytics team to develop payment reporting systems.
• Collaborate with Treasury, Legal and Billing resolution departments.

We offer:

You will be working with a professional and motivated team of enthusiasts in the environment that brings up the best in everyone. We have no bureaucracy, and we give our colleagues complete freedom to make decisions and achieve brilliant results.

Our company is built on the ability to find the best people and provide them with everything needed to stay focused on what’s important to make our users even healthier, sportier, happier and better! We create a business environment that brings up the best in everyone.

Competitive salary. Compensation that will help you focus on your projects and personal development.

Professional Growth. We offer a possibility to attend internal, external courses, seminars and access to a corporate library. You will be working with a team of professionals to get insights and discuss ideas.

Health & Fitness. We provide employees with 20 days of paid vacation, medical insurance and a variety of sports activities available for employees inside and outside the office.

Rest. We organize team buildings and various team activities to boost our collaboration.

We are looking for a Senior Business Development Manager who will take ownership of revenue generation from the moment a qualified lead enters the pipeline through to deal closure and contract signing.

This role operates as a full-cycle sales owner (similar to an Account Executive) responsible for managing complex B2B sales processes in collaboration with the SDR, Presales, Delivery, and Marketing.

The ideal candidate combines strong consultative selling skills, strategic thinking, and the ability to navigate multi-stakeholder enterprise sales cycles.

In addition to cooperation with SDR-generated opportunities, this role also contributes to market expansion initiatives, including conference participation, outbound campaign validation hypotheses, and new ICP exploration.

What We Value in a New Master

• 5+ years in B2B technology sales (custom software development, AI, cloud, or digital transformation).
• Proven experience managing complex consultative sales cycles.
• Track record of closing mid-market or enterprise deals.
• Experience collaborating with technical teams (Presales / Engineering / Delivery) during solution design.
• Strong communication and negotiation skills.
• Experience working with international clients and distributed teams.

• Advanced English.

   

Nice to Have

• Experience selling custom AI development, AI solutions, Conversational AI as a strong plus.
• Familiarity with consultative sales approach.
• Experience working with SDR teams and outbound sales programs.

How You’ll Contribute

• Own the full sales cycle from first qualified call to contract signature (discovery, qualification, solution positioning, proposals).
• Manage opportunities across all pipeline stages and drive deal progression.
• Ensure alignment between client expectations and delivery capabilities.
• Build relationships with senior stakeholders and decision-makers, identify business needs, and lead negotiations.
• Collaborate with Presales and Delivery on solution validation, scoping, estimations, and proposal preparation.
• Generate pipeline through outbound prospecting and your own network, validate and create new opportunities.
• Maintain accurate CRM data, ensure clear next steps, and visibility across deals.
• Contribute to pipeline forecasting and revenue projections.
• Work closely with SDR and Marketing: support meeting-to-opportunity conversion, share feedback on messaging and ICP, contribute to outbound initiatives.
• Represent the company at industry events and convert connections into qualified opportunities.

We are restructuring our Sales function from the ground up and seeking a high-performing Sales Development Representative to help shape and scale our outbound and inbound motion across the North American (primarily) market. This is not a “list-calling” role.

This is an ownership-driven position for someone who understands ICP-based prospecting, uses AI to outperform traditional outreach, and thrives in a highly agile yet structured, high-accountability, high-pace environment. Only true self-drivers with an AI-first adoption mindset will be successful in this role.

You will be responsible for identifying, qualifying, and advancing opportunities for custom software development with a focus on AI-driven solutions. You will be prospecting your own opportunities a lot, as well as working with the incoming leads generated by marketing.

SDR is expected to contribute to the continuous improvement of sales playbooks and help design scalable inbound & outbound infrastructure.

 

What We Value in a New Master

• 2+ years of experience in sales development, business development, or similar roles, in custom software, IT services, or AI/digital transformation.
• Proven and verifiable track record of successfully generating outbound qualified leads and achieving targets/quotas.
• Experience with and deep understanding of the North American market (US & Canada).
• Exceptional communication, negotiation, and interpersonal skills, with the ability to engage with prospects at a director to C-Suite level.
• Strong grasp of custom development lifecycle, IT services sales model, and T&M/Fixed Price engagements.
• Strong research and analytical skills to identify and connect with prospects with tailored messaging around custom development services, with a focus on AI-driven solutions and digital transformations consulting and implementation.
• Hands-on with HubSpot (required), LinkedIn Sales Navigator, HeyReach, Clay, and other sales engagement and enrichment platforms. Demonstrated use of AI tools in daily sales execution.
• Self-motivated, results-oriented, and capable of working independently in a fast-paced environment.
• Advanced English.

How You’ll Contribute

• Outbound Prospecting (Primary Focus)
  • Research and identify prospects that fall within our ICP using strategic messaging, calling, and hitting the right channels.
  • Build and maintain high-quality target lists (US & Canada).
  • Collaborate with the sales and marketing teams to design and execute outbound campaigns and optimize outreach strategies.
  • Provide insights and feedback to refine messaging and improve lead-generation tactics.
  • Execute multi-channel outreach (LinkedIn, email, calls). Continuously test and optimize outreach (A/B testing, sequencing, segmentation).

  • Utilize Sales Navigator, HubSpot, Clay (or similar) to identify decision-makers, enrich data, and detect buying signals.

     

• Inbound Lead Qualification
  • Promptly respond to and qualify inbound leads.
  • Determine fit against ICP. Move qualified leads to the Sales Manager or Pre-Sales.

• CRM & Process Discipline

  • Maintain, update, and add detailed notations of all interactions with prospects in the CRM (HubSpot). Keep clean activity logs and reports.
  • Track outreach metrics and conversion rates.
  • Provide feedback on ICP and messaging effectiveness to marketing and pre-sales. Contribute to building scalable sales processes.

   

• AI-Enabled Sales Execution
  • Demonstrate hands-on AI tool use to improve personalization, response rates, sequence generation, and performance analysis.
  • Continuously explore and implement AI tools to boost SDR productivity. Operate with an AI-first prospecting mindset.

• Business acumen
  • Stay informed on industry trends, competitors, and emerging opportunities to position our solutions effectively.
  • Engage in continuous learning on how we can generate more leads and perhaps expand our ICP coverage.
  • Consistently meet and exceed monthly and quarterly targets for lead generation and qualified opportunities.

European IT recruiting company with over 8 years of experience in the market. Our clients are product IT companies (AdTech, FinTech, GameDev, etc.) in Ukraine, the EU, and the USA.

Due to growth and entry into new markets, we are building a sales department.

We are looking for Pre-Sales Managers with the potential to become Sales Managers!

🕵️‍♂️What's important to us:
- Successful experience in sales/lead generation, and experience in B2B sales is a big plus;

- Willingness to develop in the IT industry;

- Ability to work in a team and independently;

- Excellent communication skills;

- English level - Upper intermediate ;

👨🏻‍💻👩‍💻Main tasks:

- Analysis and active search for new clients, lead generation in the target markets of the IT industry (Ukraine, Europe, USA);

- Conducting primary communication with clients together with the sales manager, presentation of services, work with objections;

- Working with CRM (HubSpot) - maintaining a client base;

- Fulfillment of KPIs for appointed meetings with clients;
- Communication with the recruiting team;

- Reporting.

💰🧁What do we offer?

- Salary + % of contracts and KPIs + social package (registration as an individual entrepreneur);

- Professional training in effective sales with a business coach provided by the company;

- You will gain experience in an international company in B2B sales in the IT industry;

- Remote work ( Full time/remote);

- Professional and cheerful team;

- No bureaucracy.

We are looking for a hands-on SEO On-Page Specialist who knows how to take content and make it rank.

One of our products is an automated SEO content system that generates articles at scale.
Your role is to ensure the output is not just “SEO-looking” — but actually competitive in Google.

What you’ll do

• Audit and improve AI-generated articles before publishing
• Optimize titles, headings (H1–H3), meta tags, and structure
• Align content with real search intent (not just keywords)
• Improve internal linking strategy
• Identify weak/generic content and upgrade it
• Work with product logic and suggest SEO improvements

Requirements

• Proven hands-on experience in On-Page SEO
• Strong understanding of:
  • Search intent
  • Content structure
  • Keyword strategy
  • Internal linking
• Ability to quickly identify SEO weaknesses
• High attention to detail

🚨 Mandatory — Read Carefully

You must send real examples of your work.

Include:

• URLs of pages you worked on
• Target keywords
• Ranking results (positions / traffic if possible)
• What exactly you improved

Applications without examples will be ignored.

Nice to have

• Experience with AI-generated content
• Experience with CMS / automation systems
• Basic technical SEO knowledge

Employment

• Part-time (few hours per day)
• Flexible schedule
• Potential to grow into full-time

Important

This is a results-driven role.
If your experience is mostly theoretical or based on reports — this role is not a fit.

Who we are:
Selesa offers IT outsourcing, specialist out-staffing, and project management services to enhance business operations. We focus on providing skilled professionals for IT needs, including development, security consulting, and business development. Selesa also manages sales, account management, and human resources to support company growth. Our services are known for efficiency, quality, and strong communication, making us a trusted partner for businesses looking to streamline and secure their IT infrastructure. Originated in Vilnius, Lithuania, we cater to global clients.

Who we are looking for:

We’re looking for a Client Success Manager who will be responsible for making sure clients get the most value out of a company’s product or service. The main goal is to build long-term relationships and help clients succeed, which in turn reduces churn and drives growth.

Responsibilities

• Develop and maintain strong, long-term client relationships.
• Act as the primary point of contact for clients, ensuring a positive customer experience.
• Guide clients through onboarding to ensure fast adoption and value realization.
• Understand client goals and align product usage to meet their business needs.
• Monitor customer health, satisfaction, and retention metrics.
• Proactively identify and resolve issues to prevent escalations.
• Regularly engage with clients to provide updates, best practices, and product insights.
• Collaborate with internal teams to advocate for client needs and improvements.
• Identify opportunities for upselling, cross-selling, and contract renewals.
• Provide feedback to product and management teams based on client input.

Requirements:

• Experience in iGaming is a must
• 5+ years experience in Client Success, Account Management, or related client-facing roles.
• B2B experience (casino, platform)
• Work experience in product lifecycle, SaaS integrations.
• Familiarity with SaaS environments and technical concepts to engage effectively with clients and internal teams
• Knowledge of software tools and platforms that unify customer data and insights to support effective account management.
• Ability to leverage aggregated customer data and reports to guide and support a team of CSMs
• Strong attention to detail and teamwork skills.
• Ability to meet deadlines in a fast-paced environment.

What we offer:

• Fully remote position with a flexible schedule
• Long-term opportunity with potential for financial and career advancement

• Supportive and positive work culture, collaborating with like-minded teammates

   

When submitting your application, please make sure to include your responses to the following screening questions in your COVER LETTER:

1. Please explain to us your level of spoken/written English. Just rank it from 1 to 10, where 10 means a Native Speaker; 8-9 means a Near Native Speaker; 6-7 means Fluent Speaker; under 6 any further levels.
2. Can you describe a time you led client lifecycle management and helped drive retention or growth? What strategies or tools did you use?
3. Please explain more about your experience B2B from Client Success Management role (iGaming) ?
4.  What are your Monthly salary expectations for a long-term, full-time position (if we consider 40 hours a week)?    
5. What is your notice period and how soon can you join ?   

Let’s Start With a Hello

“We’re not just filling a role — we’re looking for someone ready to join our adventure. If you love what you do, enjoy working with great people, and want to make a real impact, you might have just found your next home.”

Who We Are

“We’re a fast-growing international iGaming company with big ambitions and a bigger heart. We work across Tier 1–3 markets, speak many languages, and share one passion — creating experiences that keep our players coming back for more. Our culture? Think teamwork, energy, and just the right amount of friendly competition.”

What You’ll Be Doing

● Working closely with VIP players to ensure retention, reactivation, and upselling.
● Conducting communication through calls, Telegram, and WhatsApp.
● Meeting and exceeding KPIs related to calls and deposits.
● Managing and nurturing a player pool using CRM tools.
● Tracking and reporting on individual KPI performance monthly.

What Makes You a Great Fit

● You’re fluent in English and Somali/Arabic and can communicate with warmth and clarity.
● You enjoy solving problems and keeping things running smoothly.
● You thrive in a fast-moving environment.
● You’re curious, adaptable, and ready to learn new things.
● Experience in the iGaming industry is a bonus, but we value potential too.

What’s In It for You

● Flexibility in where and how you work.

● Performance bonuses that reward your hard work.
● A multicultural team that feels like friends as much as colleagues.
● Opportunities to grow, take on new challenges, and shape your own path.

Let’s Wrap It Up

“If this sounds like your kind of place, we’d love to hear from you. Bring your skills, your energy, and your ideas — we’ll bring the opportunities, challenges, and a team that’s cheering for you from day one.”