Jobs

SaaSJet is a Ukrainian IT product company that has turned from a startup to a competitive player in the market of internal management optimization apps.

Our clients are more than 1500 companies all around the world.

Some of them: Forbes, Rakuten, Grammarly, Smartthings, Raiffeisen Bank, Teva.

Everyday we create new products and optimize existing ones, so our team is regularly expanding. We are looking for people who want to develop and improve their skills and are always ready to learn something new.

We have already created some successful products for our users.

Discover apps on our website

Now we are looking for a Customer Success Manager who will help us in implementing our ideas.

The main responsibilities:

• Providing answers to questions, advice, and assistance to clients
• Requests registration and adding to Jira Service Desk
• Collecting of additional information on incidents
• SLA monitoring to comply with customers and technical development team
• Constant study of the company's applications, their new features
• Collecting and analysis of customer feedback, making suggestions for product improvement
• Monitor unsubscriptions and subscriptions to applications
• Correspondence, mailing follow-ups
• Introduction and control of clients' issues from the beginning to the end
• Promoting a positive customer experience of using the company's applications and services

Required skills:

• B1, B2 English written and spoken level
• Understanding Jira tools: Jira Service Desk, SLAs
• Confident PC user
• Experience in Google G-Suite (Gmail, Docs)
• Responsibility, sociability, productivity

Would be an advantage:

• Auto-rule, Reports, Advanced Jira Search (JQL)
• Hubspot CRM

What do we offer:

• Exciting tasks and opportunity to work in a progressive Ukrainian IT product company
• Position in a company that is stable and constantly evolving
• Adequate management aimed at self-management and self-organization of each employee's work
• Open contact with the management of the company, who listens to the needs of each employee and solves them
• Study and career growth
• Competitive salary that increases with the development of the employee's professional skills and results
• Absence of a strict dress code
• A system of bonuses and rewards
• Lack of formalities and bureaucracy
• An effective learning and development system

Work Schedule:

• Flexible work schedule. It doesn't matter when the work is done; the result is what matters.
• Ability to work remotely or in the office
• Possibility to combine work and study at the same time

We appreciate your talent and invite you to develop it with us!

Please send your CV, and we’ll review it. :)

SaaSJet is a Ukrainian IT product company that has turned from a startup to a competitive player in the market of internal management optimization apps.

Our clients are more than 1500 companies all around the world.

Some of them: Forbes, Rakuten, Grammarly, Smartthings, Raiffeisen Bank, Teva.

Everyday we create new products and optimize existing ones, so our team is regularly expanding. We are looking for people who want to develop and improve their skills and are always ready to learn something new.

We have already created some successful products for our users.

Discover apps on our website

We’re looking for a Product Designer who enjoys solving real product problems and turning
 

complex functionality into simple, intuitive interfaces.
 

You will work on our SaaS products in the Atlassian ecosystem and collaborate closely with
 

product managers, developers, and other designers to design new features and improve
 

existing ones.
 

In this role, you’ll be involved in the product development process from understanding the
 

problem and exploring solutions to delivering clear UI and supporting implementation.
 

The main responsibilities:
 

● Design product features and improvements for our SaaS applications
 

● Create user flows, wireframes, prototypes, and high-fidelity UI in Figma
 

● Work closely with product managers to understand product goals and user needs
 

● Collaborate with developers to ensure accurate implementation of designs
 

● Review implemented features and provide design feedback
 

● Maintain consistency with the product’s design system and UI patterns
 

● Participate in product discussions and contribute ideas to improve usability
 

Required skills:
 

● Experience in product design, UI/UX design, or a similar role
 

● Strong understanding of UX principles and user-centered design
 

● Ability to design clear user flows and intuitive interfaces
 

● Experience creating wireframes, prototypes, and UI designs in Figma
 

● Strong attention to detail and visual consistency
 

● Ability to explain design decisions clearly
 

● Good communication skills and ability to work collaboratively
 

● English level: Intermediate or higher
 

Would be an advantage:
 

● Experience designing SaaS or B2B products
 

● Familiarity with design systems
 

● Experience working in Agile product teams
 

● Basic understanding of frontend implementation
 

What do we offer:
 

● Opportunity to work on real SaaS products used by international customers
 

● Collaboration with experienced product managers and developers
 

● A supportive team and opportunity to grow as a designer
 

● Remote-friendly work environment

We appreciate your talent and invite you to develop it with us!

Please send your CV, and we’ll review it. :)

About the Company

Established in 2004, ALLSTARSIT was founded with a clear vision: to enhance the landscape of global IT employment by bridging the gap between companies and skilled professionals. The core belief was that assembling a team shouldn't be hindered by geographical constraints. Fast forward to the present day, ALLSTARSIT stands as an international outstaffing service provider committed to change the way businesses recruit, compensate, and oversee top talent worldwide.

With operational hubs scattered across Europe, Asia, and LATAM, and its headquarters situated in San Francisco, US, the company boasts a workforce of over 1,000 adept professionals. Spanning across more than 20 countries, ALLSTARSIT offers a diverse range of skilled employees across various verticals, including AI, cybersecurity, healthcare, fintech, telecom, media, and so on.

About the Project

Our client is a pioneer in bringing together enterprise networking and security into a single, centralized global cloud service. It is led by an industry veteran with a strong background in founding and investing in leading cybersecurity companies. Its innovative technology helped inspire an entirely new product category that was later defined by Gartner as “SASE,” a market projected to reach $28.5 billion by 2028.

Required skills:

• Strong will and aspiration in making the first step in the Networking and Information Systems Security industry.
• Strong computer skills with an emphasis on Networking, TCP/IP, Firewalls, and proxy servers.
• CCNA Certification or equivalent knowledge level.
• Familiarity with VPNs, IPSEC, security protocols, and standards.
• Great troubleshooting abilities and passion to dive into complicated technical problems in real production environments.
• Excellent oral and written communication skills with a passion for working with customers.
• Fluent English, both written and spoken - a must
• Ability to adapt and work efficiently in a rapidly changing, dynamic environment with a willingness to manage multiple simultaneous tasks.
• Ability to work effectively and thrive in a fast-paced environment.
• Ability to work with a globally dispersed, cross-cultural team
• Team player
• Commitment is required for a minimum of 5 shifts a week as well during weekends.
• Experience working with Cloud, SaaS technology provider- Advantage.
• Previous experience as a Support Engineer (Tier 1– security companies) will be a big advantage.

Scope of work:

• Provide technical support for Cato Networks customers around the world.
• Own and manage customer issues and see problems throughout resolution.
• Research, diagnose, troubleshoot, and identify solutions to resolve customer issues, keeping a positive and “can-do” attitude.
• Be a focal point for the customer’s needs and become a trusted advisor with customers by deeply understanding their business and aligning their needs with our solutions.
• Act as a customer advocate internally while effectively collaborating with internal teams, including product management, engineering, sales, and finance.
• Track and monitor customer status and identify both areas of concern and growth opportunities.
• Be a part of building and expanding the company’s Global Support Services.

DBB Software — is a software engineering IT company from Ukraine with a unique point of difference. We provide an exciting concept involving highly trained and vetted remote software developers to provide businesses with everything they need in the information technology space. Whether it’s end-to-end IT or smaller, focused areas and individual projects, we cover it all, and our approach allows us to offer exceptionally competitive pricing. 

During 10 years on the IT market, we successfully released more than 30 projects and have a wide-geographic of clients in Europe, the USA, and Canada.

We’re building an AI-powered platform for internal services, including IT support, HR, finance approvals, and more. So we warmly invite Junior strong/Middle Full-stack Developer to join our team in Dnipro city!

What requirements are important for this role:

— Experience in back-end development with Node.js (or Python/ Go) and TypeScript;
— Understanding of asynchronous programming and event-driven systems;
— Experience with RESTful APIs and/or GraphQL;
— Experience with database technologies (SQL and/or NoSQL);
— Experience in writing unit, integration, and end-to-end tests;
— Understanding of CI/CD pipelines and cloud deployments (AWS, GCP, etc.);
— Experience with React (Hooks) and TypeScript;
 

What we are expecting from new teammate:

• Effective communication skills: Regularly achieve consensus with peers, and clear status updates;
• Positive and solution-oriented mindset;
• Strong sense of ownership, urgency, and drive;
• An inclination towards communication, inclusion, and visibility;
• Self-motivated and self-managing, with great organizational skills;
• English level at least Intermediate;
• Ability to work from office in Dnipro is requiered.
   

Working with our team is:

• Flexible schedule;
• Benefit package with paid vacations and sick leaves;
• Salary reviews on a regular basis;
• Autonomy in decision-making, no bureaucracy, and pressure;
• People-oriented culture and healthy atmosphere in the team;
• Whole support from company management;
• Office in Dnipro with whole BCP support: generators, power stations, and Starlink.

DBB Software - is a software engineering IT company from Ukraine with a unique point of difference. We provide an exciting concept involving highly trained and vetted remote software developers to provide businesses with everything they need in the information technology space. Whether it’s end-to-end IT or smaller, focused areas and individual projects, we cover it all, and our approach allows us to offer exceptionally competitive pricing.

During 8 years on the IT market we successfully released more than 30 projects and have a wide-geographic of clients in Europe, USA and Canada.

Now we are continuing growing and extending our team so we warmly invite Junior Backend Developer (Node.js) to our team in Dnipro city!

What requirements are important for this role:

-At least 1 year of professional experience with TypeScript, Node.js, express, nest.js;

-Experience with SQL, PL/SQL, preferred experience on MERN stack and next.js;

-Experience with Swagger and/or API documentation tools;

-Experience with git and CI/CD;

-A solid understanding in logging, security concepts;

-A solid understanding of REST, and core JavaScript concepts;

-A solid understanding of relational data and/or non-relational models;

-Experience with performance and optimisation problems and a demonstrated ability to both diagnose and prevent these problems.

What we are expecting from new teammate:

-Effective communication skills: Regularly achieve consensus with peers, and clear status updates;

-Positive and solution-oriented mindset;

-Strong sense of ownership, urgency, and drive;

-An inclination towards communication, inclusion, and visibility;

-Self-motivated and self-managing, with great organizational skills;

- English level - at least Intermediate strong;

-Ability to work in our Dnipro office required.

Working with our team is:

-Flexible schedule;

-Benefit package with paid vacations and sick-leaves;

-Salary reviews in regular basis;

-Autonomy in decision-making, no bureaucracy and pressure;

-People-oriented culture and healthy atmosphere in the team;

-Whole support from company management;

-Office in Dnipro with whole BCP support: generators, power stations and Starlink, only office type of work.

DBB Software - is a software engineering IT company from Ukraine with a unique point of difference. We provide an exciting concept involving highly trained and vetted remote software developers to provide businesses with everything they need in the information technology space. Whether it’s end-to-end IT or smaller, focused areas and individual projects, we cover it all, and our approach allows us to offer exceptionally competitive pricing.

During 8 years in the IT market, we successfully released more than 30 projects and have a wide geographic of clients in Europe, USA, and Canada.

Now we are continuing to grow and extend our team so we warmly invite an Automation QA Engineer to our team in Dnipro city!

Core Responsibilities

• Develop, maintain, and expand automated tests for web applications (built with TypeScript) using Playwright.
• Ensure the integrity of our microservices by automating REST API tests using Postman.
• Own the quality gate. Integrate automated tests into GitLab CI and GitHub Actions to ensure every PR is validated before merging.
• Create and maintain comprehensive test documentation, including Test Plans, Test Cases, and Checklists.
• Perform static testing by reviewing business requirements and technical specifications to identify potential gaps or contradictions early in the SDLC. 
• Analyse test results, report defects, and track their resolution.
• Work closely with Developers and DevOps to debug flaky tests and optimise pipeline execution times.
• Ability to work in our Dnipro office required.
   

Technical Requirements

• Experience 2+ years in Quality Assurance with a heavy focus on automation.
• Expert-level knowledge of Playwright (preferred) and/or Cypress. You should understand locators, intercepting network requests, and handling asynchronous execution.
• Strong proficiency in TypeScript.
• Mastery of Postman for manual/automated testing and an understanding of RESTful architecture.
• Pro at Git. Experience configuring pipelines in GitLab CI or GitHub Actions (YAML configuration, artifacts, and job scheduling).
• Knowledge of testing methodologies.
• Strong analytical, debugging, and problem-solving skills.
• Deep understanding of test design techniques.
• Experience with Test Management Systems and browser developer tools (DevTools).
• Technical English proficiency at an intermediate level or higher.
   

Bonus Points

• Knowledge of Docker for containerising test environments.
• Experience with mobile web automation using Appium.
• Familiarity with monitoring tools for metric collection and visualisation (e.g., Grafana, Prometheus)
  
  Working with our team is:
• Flexible schedule;
• Benefit package with paid vacations and sick leaves;
• Salary reviews on regular basis;
• Autonomy in decision-making, no bureaucracy and pressure;
• People-oriented culture and healthy atmosphere in the team;
• Whole support from company management;
• Office in Dnipro with whole BCP support: generators, power stations and Starlink, only office type of work.

DBB Software - is a software engineering IT company from Ukraine with a unique point of difference. We provide an exciting concept involving highly trained and vetted remote software developers to provide businesses with everything they need in the information technology space. Whether it’s end-to-end IT or smaller, focused areas and individual projects, we cover it all, and our approach allows us to offer exceptionally competitive pricing.

During 8 years in the IT market, we successfully released more than 30 projects and have a wide geographic of clients in Europe, USA, and Canada.  

Now we continue growing and extending our team so we warmly invite Junior DevOps Engineer to our team in Dnipro city! 

What requirements are important for this role:

-At least one year of experience in a relevant position, focusing on service development and internal tooling;

-Familiarity with automating and deploying in cloud environments like AWS or GCP;

-Basic knowledge of infrastructure-as-code practices with tools like Terraform, including familiarity with services such as EKS, RDS, and VPC Networking;

-Understanding of application monitoring and observability tools, e.g., Datadog;

-Experience with CI/CD pipeline automation tools like GitHub Actions, CircleCI, or ArgoCD;

-Competency in developing software with languages such as Go, Typescript, Python, or similar;

-Familiarity with managing Kubernetes environments and related tools like Helm.

What we are expecting from new teammate:

-Assist teams in the development, testing, and deployment of software modifications;

-Set up and manage monitoring, alerting, metrics, and logging systems, along with associated dashboards;

-Employ infrastructure as code (IaC) practices using tools like Terraform for efficient infrastructure management;

-Support the design of infrastructure for CI/CD pipelines, containerization, and orchestration workflows for diverse applications;

-Help implement and automate security protocols, governance structures, and compliance checks;

-Upper-Intermediate level of both spoken and written English;

-Ability to work in our Dnipro office required.

Working with our team is:

-Flexible schedule;

-Benefit package with paid vacations and sick leaves;

-Salary reviews on a regular basis;

-Autonomy in decision-making, no bureaucracy and pressure;

-People-oriented culture and healthy atmosphere in the team;

-Whole support from company management;

-Office in Dnipro with whole BCP support: generators, power stations, and Starlink, only office type of work.

We are looking for a motivated Junior Sales Manager / Sales Assistant who’s ready to grow with us, learn from one of the strongest sales teams in the industry, and develop into a confident professional working with clients from the Fortune 500 list. What matters most is your mindset, communication skills, and desire to learn.
 

Requirements:

• Fluency in English - B2, both written and spoken,
• Understanding of web development or design principles
• Be curious, proactive, and open to feedback
• The ability to identify clients’ needs and transform them into tasks
• Proficiency in concise and impactful presentations 

Personality:

• Positive team player – good relationships are essential  
• Proactive, purposeful, initiative
• Emotional intelligence and empathy towards clients

• Self-organized, reliable and results-oriented

   

Responsibilities:

• Assist the sales team with preparing proposals
• Help with client communication: follow-up emails, messages, and basic coordination
• CRM management: updating client data, notes after calls etc
• Shadow sales calls to learn client communication and negotiation flow
• Prepare basic sales-related documents and presentations

• Help with researching potential clients and markets

   

The Offer:

• Base salary + KPI.
• Schedule Mo-Fr 10-18
• Once you start closing deals commission: 5-10%, the Volume of 1 project: $30K+
• Budget allocated for necessary platforms and services
• Minimal hierarchy in the work environment
• Paid vacations: 24 days per year

• Paid sick leaves 2 weeks and holidays 12 days

   

 Recruitment process: 30 min call - Test task - Final interview.

Who we are 

We’re a Ukrainian multi-product company building powerful tools for database management, data connectivity, and productivity - trusted by over 500,000 users across 120 countries. 
 

Since 1997, we have been streamlining data workflows for professionals and teams with our intuitive and efficient software products. 
 

We’re committed to enhancing the experience of our customers across the globe by minimizing data-related tasks and enabling them to focus on more inspiring goals. 
Among our clients, you can find such legends as Microsoft Corporation, Oracle America, IBM, Intel, and many other companies that deserve their place in Fortune-100 and Fortune-500. 
 

Whether it’s global companies or individuals, we provide a customer-centric approach, delivering high-quality solutions and exceptional support. 
 

Driven by passion, we play a substantial role in shaping the future of data management. 
 

Product you will drive revenue with 

Our dbForge and Data Connectivity product lines empower developers, DBAs, and data teams to efficiently manage, analyze, and optimize their data workflows. 

Our tools simplify complex database tasks, improve productivity, and support a wide range of database systems and integrations. 

You will work with a competitive B2B SaaS product portfolio used by technical professionals worldwide. 

Your Responsibilities 
    Sales Execution 

• Own the full sales cycle: from first contact to deal closure 
• Work with inbound leads (trial users, website requests) and proactively develop outbound opportunities 
• Build, manage, and accurately forecast pipeline to consistently achieve quota 
  Lead Qualification & Discovery 
• Analyze and qualify incoming leads based on business and technical fit 
• Conduct structured discovery calls to understand customer needs and use cases 
• Convert qualified leads into sales opportunities 
  Product Demonstration & Deal Management 
• Deliver tailored product demos aligned with customer needs 
• Prepare and present commercial offers 
• Negotiate pricing, terms, and contracts 
• Manage mid-market and enterprise deals involving multiple stakeholders 
  CRM & Pipeline Management 
• Maintain accurate and up-to-date records in CRM, ensuring high data quality 
• Track leads, opportunities, and deals for full pipeline visibility 
• Use CRM insights to improve performance and conversion rates Cross-Team Collaboration 
• Work closely with Product, Marketing, and Customer Success teams 
• Provide structured market feedback to contribute to product and sales strategy 
   

What you will do 
    Full-Cycle B2B Sales Execution 

• Own the entire sales process: from first contact to deal closure  
• Work with inbound leads (trial users, website requests) and outbound opportunities  

• Manage pipeline, forecasting, and quota achievement  

  Customer Engagement & Discovery 

• Run discovery calls using structured frameworks (MEDDICC / BANT / SPICED)  
• Identify business needs and align them with product value  
  Deal Management & Negotiation 
• Handle mid-market and enterprise deals with multiple stakeholders  
• Navigate complex sales cycles and objections  
  Cross-Team Collaboration 
• Work closely with Product, Marketing, and Customer Success teams  
• Provide market feedback and contribute to sales strategy  
  Sales Process Improvement 
• Identify bottlenecks in the funnel and suggest improvements  
• Contribute to scaling and optimizing sales processes 

We’re looking for someone who has experience with: 

• 3+ years of experience in B2B SaaS sales 
• Full-cycle sales experience (prospecting → closing) 
• Strong understanding of sales methodologies (MEDDICC, BANT, SPICED, or similar) 
• Experience working with CRM systems (Salesforce, HubSpot, Zoho, etc.) 
• Proven experience in pipeline management and forecasting 
• Strong negotiation skills (mid-market / enterprise deals) 
• Experience selling to technical audiences is a strong advantage 
• Basic technical understanding (databases, APIs, cloud concepts) 
• Excellent written and spoken English (C1+) 
• Strong communication, presentation, and analytical skills 

Benefits you get: 

• Maintain your work-life balance 

Manage your own working hours with our flexible schedule 

19 days of annual vacation granted on a pro-rata basis 

No overtimes required 

• Hybrid type of cooperation 

Whether you prefer to work remotely in the comfort of your home office or from one of our 4 offices 

• Stay healthy 

Medical insurance from one of the top insurance companies in Ukraine with a wide range of included services, as well as special programs for relatives; and special options for those who live abroad. 

15 working days of sick leave per year — because your health is a priority. 

• Grow with us 

In-house English courses — increase your proficiency through our online courses and speaking clubs with a native speaker 

Online learning activities — workshops, lectures, and webinars to enhance your leadership, management, and self-awareness skills 

Experience exchange — we are proud of our team of professionals who gladly share their deep expertise in all kinds of fields with the rest of the team 

Promotions, rotations, and transitions — when you feel like your skills could be useful in other positions or team 

We are a perfect match if you share our values 

We are professionals in our field. 

We know how to turn up our professionalism to the maximum, because we are experts who enjoy solving complex tasks. 

We know how to focus on the product, think big, and at the same time delve deep into the details. 

We create a calm and friendly atmosphere within the company. 

We value the freedom of open and transparent communications. 

Radical honesty is embedded in the foundation of our culture. 

We are open to new things and constantly develop and practice regular knowledge sharing, which helps us evolve continuously. 

Most importantly, the company creates an environment where we can fulfill our potential upon a solid foundation. 

Our Hiring process 

• Recruiter Interview 
• Interview with Head of Sales 
• Test Task (optional) 
• Offer Call 

We approve of a flexible approach, so these steps might be changed individually. 

We strive to ensure transparency and openness in the hiring process, and we understand the importance of providing timely feedback. If your resume meets the job requirements, we will contact you to clarify details and schedule an interview within 2 weeks after your application is submitted. The timeframe for feedback between interview stages may take up to 2 weeks. 

Team Summary

Our team of four software engineers and a Development Manager specializes in the high-stakes world of AI/ML deployment on embedded devices. We pride ourselves on quality and flexibility, delivering end-to-end solutions that span from core business logic and ML infrastructure to robust, long-term on-device and host solutions.

Job Summary

We are looking for an experienced Software Engineer with solid experience with IoT ecosystems, ML infrastructure and cross-platform development. This role will lead the architectural design and strategic evolution of our ML algorithm execution platform in host environments, driving innovation across two critical domains: optimizing existing distributed systems and pioneering next-generation capabilities.

Responsibilities and Duties

• Design firmware solutions across diverse chipset ecosystems
• Drive cross-platform compatibility decisions and mentor team on embedded systems
• Execute performance engineering for throughput/latency optimization across heterogeneous hardware
• Build resource management strategies for memory-constrained embedded environments and CI/CD pipeline architecture with automated hardware testing
• Design comprehensive testing frameworks (unit, integration, HIL, performance)
• Establish quality metrics and monitoring for production firmware deployments
• Drive cross-functional architecture decisions with product, hardware, and data science teams
• Lead technical reviews and provide guidance on complex system design challenges

• Own technical debt reduction and long-term scalability planning

   

Qualifications and Skills

• 5+ years of commercial development experience
• Strong knowledge of C++ and CS fundamentals 
• Experience with cross-platform development and code optimization skills
• Strong knowledge of algorithms
• Experience with CMake
• Bash scripting skills and knowledge of Linux commands
• Knowledge of Linux development: IPC, multithreading, daemons, commonly used libraries and interfaces such as STL, boost, TCP/IP networking

• Good written and spoken English

   

Nice to have

• Knowledge of Python

• Hands-on experience with AWS and Docker

   

We offer multiple benefits that include

• The environment of equal opportunities, transparent and value-based corporate culture, and an individual approach to each team member
• Competitive compensation and perks
• Opportunity to receive a Performance Bonus for your individual achievements and a Loyalty Bonus recognizing your dedication to the company
• Gig-contract
• 21 paid vacation days per year, paid public holidays according to Ukrainian legislation
• Development opportunities like corporate courses, knowledge hubs, and free English classes as well as educational leaves
• Medical insurance is provided from day one. Sick leaves and medical leaves are available
• Remote working mode is available within Ukraine only
• Free meals, fruits, and snacks when working in the office.

Payments Partnerships Manager (PSP / EMI / Acquiring | Merchant Onboarding)

On behalf of our client, an international fintech company specializing in high-risk and complex merchant segments, we are hiring a Payments Partnerships Manager to own both payment provider relationships and merchant onboarding execution.

This is a hands-on, execution-focused role.

We are looking for someone who has worked inside a PSP, EMI, acquirer, or payment institution, and understands how onboarding decisions are actually made,  including underwriting expectations, risk appetite, and approval mechanics.

If you know how to get merchants approved (not just submitted), this role is for you.

What You’ll Own:

• End-to-end merchant onboarding with PSPs, EMIs, acquirers, and banks — from first submission to final approval
• Direct communication with underwriting, risk, and compliance teams on the provider side
• Building and managing PSP / EMI / banking relationships across multiple jurisdictions
• Structuring and optimizing KYB packages, merchant profiles, and onboarding documentation
• Matching merchants with the right providers based on risk appetite, vertical, and geography
• Increasing approval rates by pre-qualifying and positioning merchants correctly
• Identifying and onboarding new payment partners (PSPs / EMIs / acquirers)
• Handling complex and high-risk cases (crypto, iGaming, fintech, etc.)
• Maintaining structured pipeline tracking via CRM and internal tools

Who This Role Is For:

We are specifically targeting candidates who have:

• Hands-on experience inside a PSP, EMI, acquirer, or payment institution
• Direct involvement in merchant onboarding, underwriting, or account approval processes
• Clear understanding of how providers assess:
  • merchant risk
  • business models
  • transaction flows
• Experience working with:
  • acquiring setups, MIDs, payment flows
  • SEPA / SWIFT environments
• Ability to manage multiple onboarding cases simultaneously with strong attention to detail
• Confidence communicating with both:
  • merchants (clients)
  • internal teams on the provider side (risk / compliance / underwriting)

 Strong Advantage:

• Experience with high-risk verticals (crypto, iGaming, forex, nutra, etc.)
• Background in merchant underwriting / risk / onboarding teams
• Existing network of PSPs, EMIs, acquirers, or banking partners
• Familiarity with AML/KYC in a payments context (not pure compliance roles)
• Experience in payment consulting, merchant advisory, or onboarding operations

What You’ll Get:

• 100% remote setup
• Exposure to complex, cross-border payment ecosystems
• Direct work with international PSPs, EMIs, and banking partners
• Real ownership over onboarding strategy and partner relationships
• Clear path toward Head of Payments / Partnerships
• Competitive, performance-driven compensation

On behalf of our client we are looking for: PSP / EMI Onboarding & Relationship Manager (Fintech | PSP/EMI Onboarding | Banking Relationships | Merchants Support).

We're expanding our global Payments Partnerships and Merchants Relations team and looking for a proactive professional who understands EMIs, PSPs, banking, fintech, and merchant needs.

If you have hands-on experience with payment solutions, merchant onboarding, PSP relationships, or fintech operations, this role might be perfect for you.

What You'll Do:

• Manage onboarding with EMIs, PSPs, Banks, and acquirers - Build strong relationships with financial partners

• Support merchants/clients with payment needs & onboarding

• Prepare KYB packages, bank forms, and documentation

• Evaluate new PSPs, EMIs, and jurisdictions

• Track progress in CRM

What We're Looking For

• 1+ year in Fintech, PSP, EMI, Payments, Acquiring, or Consulting

• Understanding of SEPA/SWIFT, acquiring basics, merchant flows

• Strong communication & relationship management skills

• Ability to handle multiple projects at once

• English B2+- Attention to detail & problem-solving mindset

Nice to have knowledge of AML/KYC, governance structures, or company formations - Experience in high-risk industries

What We Offer: 100% remote role Work with global PSP, EMIs, banks & top fintech professionals Clear career growth path Dynamic, international environment

On behalf of our client, a leading FinTech company that manages Virtual Asset Service Providers
(VASPs) and crypto exchange platforms across Asia, Europe, and Canada, We are hiring an experienced Head of Risk to join their senior leadership team.
The Role
The Head of Risk is a pivotal leadership role responsible for safeguarding Paythex's global operations across multiple jurisdictions, payment channels, and financial ecosystems. You will
lead the Risk Team in managing fraud, chargebacks, payment compliance, and operational risk while driving efficiency and revenue optimization through deep data analytics and automation.
This position is ideal for professionals who want to work in real payments — diving into the complexities of multi-MID architectures, cascading logics, acquirer performance, and cross-
border risk mitigation.

Your Future Challenges

• Optimize payment flows — Analyze throughput, test new markets, and fine-tune cascades to improve global conversion rates.
• Manage acquiring networks — Work directly with international banks and PSPs to configure and launch MIDs.
• Master chargeback mechanics — Analyze disputes, friendly fraud patterns, and initiate alert/representation services.
• Automate and innovate — Design processes that enhance payment infrastructure efficiency and transparency.
• Make an impact — Every decision you make can add thousands of dollars to company revenue through better approval ratios and lower fees.
  Your Responsibilities
  1. Risk Management & Governance
• Design, implement, and oversee Paythex's Risk Management Framework in collaboration with the CRO.
• Conduct periodic enterprise risk assessments covering operational, financial, legal, and compliance dimensions.
•  Develop internal governance and escalation protocols for emerging risks and regulatory requirements.

• Ensure compliance with international financial standards, VASP obligations, and PSP regulations.

  2. Fraud Prevention & Chargeback Management

• Build and maintain advanced fraud detection rules in anti-fraud systems.
• Manage chargeback alerts (Ethoca, Verifi, etc.) and representation flows with precision.
• Oversee fraud trend analysis and risk scoring logic to proactively minimize exposure.
• Collaborate with Data and BI teams to enhance automated alerting, scoring models, and dashboards.
  3. Mastercard & Visa Compliance
• Ensure full adherence to Mastercard and Visa Compliance policies.
• Track and report on Fraud-to-Sales and Chargeback-to-Sales ratios to prevent merchant monitoring program violations.
• Prepare and submit remediation plans if thresholds are exceeded and manage communications with acquirers or card scheme representatives.
• Collaborate with PSPs and banks to maintain brand reputation compliance, transaction integrity, and descriptor accuracy.
• Stay current with updates to Mastercard and Visa risk programs, proactively adjusting risk rules and merchant configurations.
  4. Payment Optimization
• Monitor PSP and acquirer performance globally and adjust routing logic to improve approval rates.
• Collaborate with Finance and Tech teams to reconcile transactional data and verify processing accuracy.
• Test and integrate new payment methods to expand the company's market coverage.
  5. Leadership & Team Development
• Hire, mentor, and lead a team of risk and chargeback analysts.
• Define KPIs, conduct regular performance reviews, and provide ongoing professional training.
• Foster a high-performance, data-driven culture that emphasizes accountability and growth.
• Collaborate cross-functionally with Finance, Sales, and Support to maintain a unified risk strategy.
  6. Reporting & Analytics
• Develop real-time dashboards with the BI team to visualize approval ratios, alerts, chargebacks, and exposure.
• Provide regular strategic reports to management outlining key risks, financial impacts, and mitigation progress.

• Identify patterns and anomalies across PSPs, brands, and affiliates, translating data into actionable strategies.
   

  Qualification Requirements

• 3+ years in risk management, fraud prevention, or payments analytics (Fintech experience preferred).
• Proven expertise in managing multi-PSP / multi-MID infrastructures and chargeback processes.
• Strong analytical and quantitative skills — proficiency in Excel, Power BI tools.
• Familiarity with alert systems (Ethoca, Verifi) and acquirer monitoring tools.
• Experience working with international PSPs and card schemes (Visa, Mastercard,etc.).
• Excellent communication skills, capable of liaising with banks, regulators, and internal stakeholders.
• Passion for continuous learning and an investigative mindset suited to rapidly evolving fintech landscapes.
• Ability to thrive in a global team environment with shifting priorities and tight
  deadlines

On behalf of our client, a leading FinTech company that manages Virtual Asset Service Providers (VASPs) and Operating across Asia, Europe, and Canada, We are hiring an experienced  Head of Risk  to join their senior leadership team.

The Role

Are you ready to lead at the forefront of global payments and financial risk management? At Paythex, we’re looking for a visionary Head of Risk to safeguard our operations across multiple countries, payment channels, and financial ecosystems. This isn’t just a risk management role, it’s a chance to drive strategy, innovation, and operational excellence across a fast-growing, dynamic payments platform. You will lead the Risk Team in managing fraud, chargebacks, payment compliance, and operational risk while driving efficiency and revenue optimization through deep data analytics and automation.

This position is ideal for professionals who want to work in real payments  — diving into the complexities of multi-MID architectures, cascading logics, acquirer performance, and cross-border risk mitigation.

Your Future Challenges

• Optimize payment flows — Analyze throughput, test new markets, and fine-tune cascades to improve global conversion rates.
• Manage acquiring networks — Work directly with international banks and PSPs to configure and launch MIDs.
• Master chargeback mechanics— Analyze disputes, friendly fraud patterns, and initiate alert/representation services.
• Automate and innovate— Design processes that enhance payment infrastructure efficiency and transparency.
• Make an impact — Every decision you make can add thousands of dollars to company revenue through better approval ratios and lower fees.

 Your Responsibilities   

 1. Risk Management & Governance

• Design, implement, and oversee Paythex's Risk Management Framework in collaboration with the CRO.
• Conduct periodic enterprise risk assessments covering operational, financial, legal, and compliance dimensions.
• Develop internal governance and escalation protocols for emerging risks and regulatory requirements.
• Ensure compliance with international financial standards, VASP obligations, and PSP regulations.

2. Fraud Prevention & Chargeback Management

• Build and maintain advanced fraud detection rules in anti-fraud systems.
• Manage chargeback alerts (Ethoca, Verifi, etc.) and representation flows with precision.
• Oversee fraud trend analysis and risk scoring logic to proactively minimize exposure.
• Collaborate with Data and BI teams to enhance automated alerting, scoring models, and dashboards.

3. Mastercard & Visa Compliance

• Ensure full adherence to Mastercard and Visa Compliance policies.
• Track and report on Fraud-to-Sales and Chargeback-to-Sales ratios to prevent merchant monitoring program violations.
• Prepare and submit remediation plans if thresholds are exceeded and manage communications with acquirers or card scheme representatives.
• Collaborate with PSPs and banks to maintain brand reputation compliance, transaction integrity, and descriptor accuracy.
• Stay current with updates to Mastercard and Visa risk programs — proactively adjusting risk rules and merchant configurations. 

4. Payment Optimization

• Monitor PSP and acquirer performance globally and adjust routing logic to improve approval rates.
• Collaborate with Finance and Tech teams to reconcile transactional data and verify processing accuracy.
• Test and integrate new payment methods to expand the company's market coverage. 

5. Leadership & Team Development

• Hire, mentor, and lead a team of risk and chargeback analysts.
• Define KPIs, conduct regular performance reviews, and provide ongoing professional training. 
• Foster a high-performance, data-driven culture that emphasizes accountability and growth. 
• Collaborate cross-functionally with Finance, Sales, and Support to maintain a unified risk strategy.

6. Reporting & Analytics

• Develop real-time dashboards with the BI team to visualize approval ratios, alerts, chargebacks, and exposure.
• Provide regular strategic reports to management outlining key risks, financial impacts, and mitigation progress.
• Identify patterns and anomalies across PSPs, brands, and affiliates, translating data into actionable strategies.

Qualification Requirements

• 3+ years  in risk management, fraud prevention, or payments analytics (Fintech experience preferred).
• Proven expertise in managing multi-PSP / multi-MID  infrastructures and chargeback processes.
• Strong analytical and quantitative skills — proficiency in Excel, Power BI tools.
• Familiarity with alert systems (Ethoca, Verifi)  and acquirer monitoring tools.
• Experience working with international PSPs and card schemes  (Visa, Mastercard, etc.).
• Excellent communication skills, capable of liaising with banks, regulators, and internal stakeholders.
• Passion for continuous learning and an investigative mindset suited to rapidly evolving fintech landscapes.
• Ability to thrive in a global team  environment with shifting priorities and tight deadlines.

On behalf of our client we are looking for: Junior Payments Manager to support our payments and onboarding operations. This role is ideal for someone early in their career who is highly responsible, detail-oriented, and comfortable managing processes and documentation in a fast-paced fintech environment.

This is an execution and coordination-focused role, working closely with senior payments, compliance, and partnerships team members.

Key Responsibilities:

● Support PSP / EMI onboarding processes

● Prepare and manage:

○ Applications

○ Forms

○ KYB and onboarding documentation

● Coordinate follow-ups with PSPs, EMIs, banks, and internal teams

● Track application and onboarding progress across multiple partners

● Maintain accurate records and documentation

● Support day-to-day payments-related operational tasks

● Escalate issues clearly and in a timely manner

Profile We Are Looking For

Experience level

● Junior to early–mid level

● Previous exposure to fintech, payments, banking, or operations is a plus, but not mandatory

Personality & skills (critical)

● Strong sense of responsibility and ownership

● Highly organized and able to multitask

● Detail-oriented and process-driven

● Reliable and consistent in execution

● Able to work independently with guidance

● Comfortable handling repetitive but critical operational tasks

Nice to have

● Basic understanding of payments, PSPs, EMIs, or onboarding flows

● Experience working with documentation, applications, or compliance-related processes

What We Offer

● Remote-first working environment

● Clear exposure to payments, PSPs, and EMIs

● Hands-on learning in fintech operations

● Structured processes and support from senior team members

● Opportunity to grow into more senior payments or partnerships roles over time