Jobs at Djinni

About the Role

As a Bilingual Customer Service Representative, you will serve as the frontline connection to our customers, providing exceptional support and ensuring their needs are met efficiently and professionally. You will be responsible for handling customer interactions in German, resolving issues, and delivering a seamless customer experience. If you are customer-centric, detail-oriented, and passionate about delivering quality service, this role is for you.

What You’ll Do

• Respond to customer inquiries and issues via voice and/or non-voice transactions while demonstrating attentive listening and effective communication.
• Identify and assess customer needs through active listening and questioning, providing timely and accurate resolutions in line with company guidelines.
• Maintain detailed and accurate records of customer interactions, including actions taken and resolutions provided.
• Update and manage customer accounts and profiles to ensure accurate, up-to-date information for efficient service delivery.
• Acquire in-depth knowledge of company products, processes, and policies to provide accurate information and resolve issues effectively.
• Continuously enhance product knowledge and customer service skills through training and learning opportunities.
• Collaborate with team members and other departments to ensure seamless customer experiences and prompt issue resolution.
• Meet or exceed performance metrics, including quality scores, customer satisfaction ratings, and schedule adherence.
   

What We’re Looking For
 

• Ability to work during German business hours.
• C1-C2 level or native proficiency in German; at least B2 English level.
• At least 6 months of professional customer support experience in the German language.
• Strong customer support, multitasking, and communication skills.
• Preferred experience in phone and email-based customer support.
• Fast and accurate typing skills.
• Self-motivation and basic computer knowledge.
• Familiarity with AI tools to automate routine sourcing tasks
• Self-motivation and basic computer knowledge.

Why You’ll Love Working With Us
 

• Make a Real Impact: Be part of a dynamic team that values inclusivity, creativity, and continuous improvement.
• Empower Communities: Play a key role in fostering meaningful interactions and creating resources that genuinely help users.
• Collaborative Environment: Partner with cross-functional teams who value your expertise and insights.
• Grow Your Skills: Enhance your customer service expertise, develop effective communication techniques, and learn to resolve complex issues while contributing to a high-quality customer experience.
• Remote Flexibility and Work-Life Balance: Enjoy a great work-life balance while working remotely. Collaborate with a global team, and thrive in a culture that prioritizes well-being, personal development, and work-life balance.

Perks and Benefits

• Time off throughout the year (paid and unpaid)
• Professional development support and encouragement
• Resources to help improve your overall well-being
• Free JustAnswer membership

We are seeking a Senior DevOps Engineer with strong development experience in Go and Python to join our infrastructure team. In this role, you will lead and implement DevOps practices while leveraging your programming expertise to build automation tools, improve infrastructure, and enhance system reliability.

Key Responsibilities

• Design, implement, and manage our cloud infrastructure across multiple environments (all major clouds and self-hosted)
• Develop and maintain infrastructure as code using modern tooling and GitOps approaches
• Build kubernetes operators and custom solutions using Go and Python
• Lead CI/CD implementation and continuous improvement efforts
• Monitor system health, performance, and security using modern stacks and OpenTelemetry
• Design and implement scalable and resilient architecture solutions
• Collaborate with development teams to improve deployment workflows
• Troubleshoot and resolve complex infrastructure and application issues
• Establish best practices for infrastructure management and security
• Mentor junior team members on DevOps practices and technologies
   

Requirements

• 6+ years of experience in IT operations, systems engineering, or a similar role
• 3+ years of professional software development experience in Go and/or Python
• Strong experience with GitOps and infrastructure as code tools (ArgoCD, Flux, Terraform)
• Expertise in containerization technologies (Docker, Kubernetes)
• Deep knowledge of cloud platforms (AWS, GCP, or Azure)
• Experience designing and maintaining CI/CD pipelines (GitHub Actions or GitLab CI/Concourse)
• Proficiency with monitoring, logging, and observability tools and practices (Prometheus Stack and OTel)
• Strong Linux/Unix system administration skills
• Knowledge of networking concepts and security best practices
• Excellent problem-solving abilities and communication skills
   

Preferred Qualifications

• Experience with microservices architecture
• You can explain Kubernetes to your non-technical friends without making their eyes glaze over
• Knowledge of database administration (PostgreSQL, MongoDB, Redis)
• Experience with message brokers and event streaming platforms (Kafka, RabbitMQ)
• Familiarity with service mesh concepts (Envoy, Istio, Linkerd)
• Experience with GitOps workflows
• Contributions to open-source projects
• Your infrastructure diagrams are works of art (or at least comprehensible)
• Experience leading technical projects and mentoring other engineers
   

Team Culture

• Our infrastructure team handles more layers than a well-designed Kubernetes cluster
• We're like Git - always ready to commit to good ideas and branch out when needed
• "Move fast and fix things" is our motto (we're not breaking production on Fridays)

What we offer

• Innovative Product Company: Be part of a company with a long-term vision that values sustainable growth.
• High-Performing Team: Join a talented team that supports your professional growth and values your expertise.
• Career Growth: Opportunity to step up as a Backend Lead, leading projects and mentoring other team members.
• Impactful Work: Take ownership of projects that directly affect our users, product, and business strategy.
• Comprehensive Benefits: Enjoy medical insurance, sport compensation, and other perks that support your well-being.
• Flexible Work Arrangement: B2B contract with a US-based company, allowing for a remote-first setup that fits your lifestyle.

Hi there!
 

Softsich is a young and ambitious international product tech company that builds scalable B2B digital platforms. We operate in a dynamic, high-volume transactional environment where financial transparency and strategic thinking directly drive business growth.

We are looking for a Chief Financial Officer (CFO) who will take full ownership of the company’s financial function - from strategy and planning to execution and team development. This role is not just about reporting; it’s about partnering with the business, influencing key decisions, and building a financial system that scales alongside the product.

Your Responsibilities

• Define and execute the company’s financial strategy in line with business goals
• Build and manage budgeting and forecasting processes
• Oversee cash flow and ensure financial stability
• Own and manage P&L, analyze profitability across business units and initiatives
• Optimize costs and improve the efficiency of financial processes
• Build transparent and insightful management reporting for stakeholders
• Identify financial risks and implement internal controls and compliance frameworks
• Partner closely with the CEO and leadership team in strategic decision-making
• Lead, develop, and scale the finance team
• Contribute to key strategic initiatives (scaling, market expansion, business structure optimization)

What We’re Looking For
 

• 5+ years of experience in finance, including experience as Head of Finance / CFO or readiness to step into this role
• Experience in international digital or high-volume transactional businesses
• Strong understanding of financial planning, budgeting, and forecasting
• Proven experience working with P&L, cash flow, and unit economics
• Hands-on experience building and optimizing financial processes and systems
• Experience working with multi-jurisdictional structures and multiple currencies
• Solid understanding of financial risks, controls, and compliance
• Experience managing and developing finance teams
• Advanced Excel / Google Sheets skills; experience with BI or ERP systems is a plus
  Upper-Intermediate+ level of English

Nice to Have

• Experience in high-transactional or operationally complex businesses
• Background in fintech, SaaS, product, or digital environments
• Experience building finance functions from scratch or leading transformations
• Experience working with international payment systems
• Experience raising investments or working with investors
• Experience with financial automation and implementation of BI / ERP systems

What We Offer

• Flexible schedule, a comfortable office in Warsaw (relocation compensation if needed).
• 24 paid vacation days, sick leave, and health insurance (UA-based, other locations in progress).
• A supportive, friendly team where knowledge-sharing is part of the culture.
• Coverage for professional events and learning.
• Birthday greetings, team-building events, and a warm human connection beyond work.
• Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

Send your CV now to learn more!

The role

As a Senior AI Engineer for LLM Applications, you will own the LLM and information-retrieval layer of the Digital IP platform. You will turn raw patent documents — claims, descriptions, drawings, file wrappers, and prior art — into structured, queryable, decision-grade signal for inventors, the IP Council, product managers, and executives.

This is a high-leverage individual-contributor role on a small, senior team. You will partner closely with the Architecture Lead, with the IP Council, and with R&D leaders across Ingersoll Rand's business units. You will ship production systems — not prototypes — and your work will be visible at the executive level.
 

What you will do

• Design, build, and operate the LLM-driven services that power patent ingestion, classification (IPC/CPC), claim and entity extraction, semantic search, and prior-art retrieval across the Digital IP platform.
• Own the lifecycle of LLM applications on patent data: retrieval design, prompt and chain engineering, structured-output design, evaluation, and continuous improvement on top of managed LLMs.
• Build retrieval systems over Ingersoll Rand's internal corpus and external patent databases (USPTO, EPO, WIPO), including embedding strategy, vector indexes, and hybrid lexical/semantic search.
• Develop rigorous offline and online evaluation: gold sets co-curated with the IP Council, regression suites, hallucination and citation-faithfulness checks, and human-in-the-loop review workflows.
• Productionise LLM-driven systems end-to-end — retrieval indexes, prompt and chain wiring, serving, monitoring, latency and cost control — on Snowflake (Cortex, Snowpark).
• Translate ambiguous business questions from inventors, patent attorneys, and executives into well-scoped problems and shippable products.
• Contribute to the architectural direction of the Digital IP platform: data contracts, service interfaces, and reusable patterns that scale across business units.
• Raise the team's bar on evaluation rigour, documentation, and reproducibility, and mentor engineers and analysts who interact with the LLM stack.
   

What we are looking for

Required

• 5–8 years of professional software engineering experience, with the last 2+ years focused on shipping LLM-driven applications.
• At least one substantial LLM application that you took to production — RAG, agents, or LLM-driven workflows — and can speak to how you designed retrieval, prompts, evaluation, and post-launch monitoring.
• Strong working knowledge of information retrieval: embeddings, vector search, hybrid lexical+semantic approaches, and chunking strategy.
• Hands-on experience with Snowflake — Cortex, Snowpark, or building data and LLM workloads directly on the warehouse.
• Solid software engineering practice: clean Python, tests, version control, code review, and CI/CD.
• A disciplined approach to evaluation: gold sets, regression suites, hallucination and citation-faithfulness checks, and an instinct for measuring quality before shipping.
• Track record of working directly with non-engineering stakeholders — domain experts, analysts, or executives — and translating their needs into shipped systems.
• Excellent written and spoken English; ability to overlap several hours per day with Central European Time.

Strongly preferred

• Experience with structured information extraction at scale (entities, relations, attributes) from messy, multi-format corpora.
• Experience designing human-in-the-loop and annotation workflows with subject-matter experts.
• Familiarity with LLM application tooling — orchestration frameworks, observability, prompt/version management, cost and latency monitoring in production.

Nice to have

• Direct experience with patent or other long-form legal/technical documents: claim structure, IPC/CPC taxonomies, USPTO/EPO/WIPO data, or PATSTAT.
• Fine-tuning of LLMs or embedding models for domain-specific tasks, where the case for it was clear.
• Classical NLP or machine-learning background (training models, MLOps lifecycle).
• Background in mechanical, electrical, chemical, or industrial engineering — or any other domain that makes patent content feel familiar rather than foreign.
• Experience working in a regulated or IP-sensitive environment.

DevOps
About the Company:
Our brand is one of the fastest-growing iGaming brands in the world, with hundreds of thousands of active players across multiple countries.
We are an international team from different corners of the globe, united by the idea of creating the best product in the entertainment industry.

Requirements
• 4+ years of experience in administering/DevOps in a Linux/Unix environment
• Strong knowledge and experience with solutions based on Linux systems and Cloud solutions (AWS as plus);
• Strong knowledge and experience with containerized workloads and services Docker, Docker Swarm and Kubernetes;
• Experience with automatic deployment tools such as Ansible, Terraform;
• Experience with databases like: MySQL, PostgresSQL, Redis, DB Clustering etc (Clickhouse as plus);
• Experience with monitoring tools (Grafana/Prometeus/CloudWatch etc.);
• Experience with logging tools (ELK stack etc.);
• Strong knowledge of Networking: network topologies and common network protocols and services (TCP/IP, DNS, HTTP(S), SSH, SMTP, IPMI, L2/L3 layers);
• Good knowledge of message broker tools such as Kafka, RabbitMQ etc;
• Robust skills with CI/CD tools such as Gitlab CI;
• Robust scripting skills such as: Shell (Bash), Golang, Python;
• Storage/filesystems: nfs, RBD, Ceph, ext*, xfs, raid*;
• Strong problem solving skills and ability to work in a fast paced and collaborative environment;
• Excellent communication and team skills;
• Version Control: Experience administrating version control systems such as GIT;

• English level - Intermediate

We Offer:
💻 Remote work from anywhere in the world.
⚡ Fast decision-making without bureaucracy.
🤝 Friendly atmosphere among people passionate about their work.
📈 Qualified managers invested in your growth.
💵 Annual bonuses and performance-based incentives.
🏖️ 20 paid vacation days, 5 day-offs, and paid sick leave.

Greetings from the TetaLab team. We are looking for a skilled iOS Developer to join our Mobile team. We have several projects in the queue that require experience with SwiftUI.

Education and Experience:

— A degree in Computer Science, Software Engineering, or related field;

— At least 3 year of commercial experience;

— At least Intermediate English level;

Skills:

— Self-motivated and focused on growth and success within a company;

— Good knowledge of Swift / SwiftUI;

— Experience with MVVM;

— Experience with Firebase (Auth, Realtime DB, Cloud storage);

— Experience with REST API;

— Good understanding of OOP;

Will be a plus:

— Experience with UIKit;

— Experience with Bluetooth LE;

— Experience with Apple Watch integration;

— Experience with Google Maps.

Responsibilities:

— Developing and implementing new features for Swift iOS applications;

— Collaborating with designers and other developers to create user-friendly and visually appealing interfaces;

— Participating in code reviews and providing feedback to peers;

— Keeping up-to-date with the latest trends and best practices in iOS app development.

We offer:

— Work on interesting high-level projects

— Competitive salary

— Opportunity to participate in management processes

— Flexible working hours

The core of our achievements is our team. We believe in people and shared values SELECT. That’s why, together with Valeria Omelianenko - Paid Media Design Team Lead, we’re looking for a Creative Designer to join our new team transforming the EdTech industry.

What will you do:

• Create marketing creatives for the Nibble product;
• Explore, test, and implement new AI tools and services to enhance creative workflows;
• Analyze creative performance and independently generate hypotheses for improvement;
• Collaborate with creative marketers and contribute to brainstorming sessions;
• Generate ideas that can influence product features and content;
• Collaborate closely with creative marketers;
• Share knowledge and contribute to team expertise.

What do you need to join us:

• 2+ years of commercial experience as a Graphic Designer;
• Strong understanding of typography, color, and composition;
• Proficiency in Figma and Adobe tools (Photoshop, Illustrator);
• Stay up-to-date with design trends, competitor activity, and niche developments;
• Experience using AI tools;
• High attention to detail and the ability to find quick, effective solutions;
• A strong portfolio showcasing relevant work;
• Learn quickly and adapt to change;
• Alignment with the values of our team (SELECT).

Would be a plus:

• Experience with After Effects or CapCut;
• Performance-driven mindset: experience with testing and hypothesis validation;
• Experience analyzing competitors using Ads Library.

Are you interested? Send your CV!

Senior .NET Developer / Technical Lead (WARSAW)

Location: Warsaw, Poland 
Type: Full-time, in-house (NO Remote)
Remote: No
Workplace: New advanced office in Warsaw
Salary: Up to $6,500/month equivalent, based on experience
Bonus: Performance-based bonuses linked to delivery and output

One of the largest logistics and storage companies in the region is looking for a Senior .NET Developer / Technical Lead to take ownership of a major technology project.

This is a hands-on lead role for someone with strong commercial experience who can join as the main technical person, work directly with the CEO and leadership team, build the core platform foundation, and later help grow the development team around it.

The project is focused on reducing dependency on legacy operational software by creating a modern, API-connected platform using a strong CRM/CMS-style foundation, with custom integrations where needed.

What you will do

• define the technical architecture
• build and configure the core platform foundation
• design and connect APIs between key systems
• integrate website, customer portal, mobile app, access control, payments, reporting, and notifications
• create clean documentation and development standards
• decide what should be built, bought, configured, or integrated
• help recruit and lead additional developers once the foundation is ready

What we need

• strong commercial experience with .NET / C#
• proven experience building or leading real business platforms
• good understanding of CRM, CMS, ERP, or operational systems
• experience with API architecture and third-party integrations
• database and cloud infrastructure knowledge
• strong security, permissions, and documentation mindset
• ability to work hands-on and deliver visible progress
• confidence working directly with senior leadership

What we offer

• full-time in-house role in Warsaw
• new advanced office environment
• direct cooperation with the CEO and leadership team
• long-term strategic technology project
• real ownership of technical direction and delivery
• opportunity to build and lead your own team over time
• salary up to $7,000/month
• performance-based bonuses linked to measurable output
• possible residency / work permit sponsorship for Ukrainian candidates where required

Who this suits

This role suits someone who wants real ownership and responsibility. You will not join a large existing development team or maintain someone else’s roadmap. You will be the first key technical lead on the project.

You will build the core, prove the architecture, connect the right systems, and help create the future technology infrastructure of a fast-growing logistics and storage company.

We are seeking a Manual QA Engineer with at least 1 year of experience to join our team. The successful candidate will be responsible for ensuring the quality of our software products through rigorous testing, documenting defects, and working with the development team to resolve them.

Requirements

— At least 1 year of commercial experience in manual testing

— Must have experience testing mobile apps on iOS, Android

— Strong knowledge of software testing methodologies, tools, and processes

— Ability to create and execute test plans and test cases

— Familiarity with bug tracking tools such as Jira or Bugzilla

— Excellent communication skills

— Ability to work independently and within a team

— English level Intermediate+

Responsibilities

— Develop and execute test cases and test plans based on requirements

— Identify and document software defects, and work with the development team to resolve them

— Create and maintain test data and test environments

— Collaborate with cross-functional teams to ensure quality standards are met

— Participate in release activities and ensure the quality of releases

— Continuously improve the QA process

We offer

— Remote full-time job, long-term employment

— Flexible working hours

— Paid vacation (15 working days) and sick leaves (10 working days)

— Paid day off (Ukrainian holidays)

— Online events

— Friendly atmosphere, mutual help and support

— Compensation is negotiable based on experience

Vacancy description

Cloudfresh ⛅️ is a Global Google Cloud Premier Partner, Google Chrome Enterprise Partner, Zendesk Advanced Partner, Asana Platinum Solutions Partner, GitLab Select Partner, HubSpot Diamond Partner, Miro Solution Partner, Okta Activate Partner, Cloudflare Powered+ Partner, JumpCloud Platinum Partner, and Microsoft Partner.

We’re on the mission to #GenerateTheReal✨ for people and organizations. Real growth happens when technology truly supports people – not the other way around. That’s why we focus on empowering teams with leading cloud ecosystems and certified experts, helping companies move faster across AI, Data, Cybersecurity, and beyond.

Now we’re looking for a BDR Team Lead to build and scale a predictable pipeline engine – from defining the right ICPs to creating a consistent flow of high-quality opportunities. Beyond process, the role is about shaping a strong, motivated BDR team: setting the tone, bringing energy, and creating an environment where people grow and perform.

In close partnership with Marketing, the BDR Lead ensures Sales focuses on high-intent, high-fit prospects, driving sustainable revenue while protecting delivery capacity and margins.

Requirements:

• Strategic Background
• Extensive experience leading BDR or SDR units within high-growth B2B tech or Cloud ecosystems
• Deep understanding of how to sell complex software and infrastructure solutions
• Proven mastery of outbound prospecting and lead qualification frameworks
• Operational Excellence
• Natural ability to boost conversion rates through targeted coaching and playbook optimization
• Consistent track record of expanding the qualified pipeline through strategic ICP targeting
• Expertise in building predictable workflows and multi-channel engagement cadences
• Leadership and Data
• Data-obsessed approach to monitoring KPIs and implementing performance improvements
• Skilled in hiring and onboarding to build high-performance, resilient teams
• Seamless alignment with Sales and Marketing to synchronize feedback loops
• Core Skills
• Minimum B2 English proficiency for global collaboration and technical pitching
• Hands-on experience with modern stacks like HubSpot, Apollo, Reply, etc.

Responsibilities:

• Lead and manage a team of business development professionals, providing guidance, support, and mentorship to help them achieve their targets and objectives.
• Develop and execute effective business development strategies to drive growth and expand market share.
• Identify new business opportunities and potential clients through market research, networking, and lead generation activities.
• Build and maintain strong relationships with existing and potential clients, understanding their needs and providing tailored solutions to meet their requirements.
• Collaborate with cross-functional teams, including sales, operations & marketing, and product development, to ensure alignment and maximize business opportunities.
• Monitor and analyze market trends, competitor activities, and customer feedback to identify areas for improvement and refine business development strategies.
• Prepare and present regular reports on business development activities, performance metrics, and achievements to senior management.
• Stay up-to-date with industry developments, emerging technologies, and market trends to identify new business opportunities and maintain a competitive edge.
• Conduct training sessions and workshops to enhance the skills and knowledge of the business development team members.
• Foster a positive and collaborative team culture, promoting a high-performance mindset and maintaining a motivating work environment.

Work conditions:

• Be a Pioneer: This role offers a unique opportunity to significantly contribute to our expansion in new and strategic markets.
• International Career Growth: As Cloudfresh expands globally, you’ll have the opportunity to build a career with international exposure, working on projects that span EMEA, Middle East, Central Asia and CEE regions, while deepening your knowledge of top-tier cloud technologies.
• At Cloudfresh, we champion internal growth. Successful BDRs are actively mentored and provided a defined route to acquire direct sales closing experience and advance to become Junior Account Executives.
• Work with Top Cloud Products: Gain hands-on experience with leading products from Google, Zendesk, Asana, Hubspot, Microsoft, Okta, GitLab, and Miro, enhancing your professional growth.
• Supportive & Dynamic Environment: Join a team where innovation is encouraged, and your contributions help shape the future of Cloudfresh.
• Competitive Remuneration: Enjoy a competitive salary with a transparent and fair bonus system tied to your performance.
• Flexible Remote Schedule: Work flexibly remotely or join us for a coffee in Kyiv or Prague offices.
• Comprehensive Leave: 24 vacation days, bank holidays, and 14 days of sick leave.
• Continuous Learning: Access sponsored educational opportunities such as webinars, meet-ups, and company-sponsored English learning groups to keep your skills sharp and relevant.

When applying to this position, you consent to the processing of your personal data by CLOUDFRESH for the purposes necessary to conduct the recruitment process, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (GDPR). Additionally, you agree that CLOUDFRESH may process your personal data for future recruitment processes.

Cloudfresh ⛅️ is a Global Google Cloud Premier Partner, Zendesk Premier Partner, Asana Platinum Solutions Partner, GitLab Select Partner, HubSpot Platinum Partner, Miro Solution Partner, Okta Activate Partner, Cloudflare Select Partner, JumpCloud Gold Partner and Microsoft Partner.

Since 2017, we’ve been implementing, migrating, integrating, administering, and auditing cloud solutions—all the way from PoC and training to ongoing support and GenAI guidance, always with the customer’s IT setup in mind.

This translates to businesses capturing maximum value from cloud solutions, mapping, collaboration, customer service, CRM, and DevSecOps—tailored to your needs every step of the way.

We’re seeking an experienced and curious Brand & Social Media Manager to strengthen our online presence and build meaningful connections with our global audience. If you excel at crafting impactful social media strategies, creating engaging content, and fostering vibrant online communities, we’d love to have you on board.

Requirements:

• 2+ years of proven experience in social media marketing and branding, particularly within B2B industries.
• Storytelling and creativity, with the ability to craft compelling narratives that align with our brand values and engage diverse audiences.
• Strong analytical skills, enabling data-driven decision-making and continuous improvement of strategies.
• Understanding of branding fundamentals, including visual identity, messaging consistency, and positioning.
• In-depth knowledge of social media tools (Facebook, LinkedIn, Instagram, Google My Business), trends, and audience engagement techniques.
• Excellent communication and collaboration skills, working effectively across teams and with external stakeholders.
• Project management abilities, ensuring timely execution of social media and branding initiatives.
• Awareness of global markets, particularly in the EMEA region, to tailor strategies for regional audiences.
• At least Upper-Intermediate English proficiency for a seamless international collaboration.

Responsibilities:

• Develop and execute B2B social media strategies to enhance brand awareness, engagement, and growth.
• Create, curate, and manage compelling content across all social platforms, maintaining consistency with our brand voice.
• Analyze social media performance, providing actionable insights and regular performance reports.
• Collaborate with the marketing team to align social campaigns with broader marketing goals and strategies.
• Engage with our online community, respond to comments/messages, and nurture relationships with our audience.
• Stay current on social media trends and best practices, incorporating them into innovative strategies.
• Work cross-functionally to ensure brand consistency and gather insights from different departments.
• Monitor competitors and industry trends to identify opportunities for improvement and differentiation.
• Expand global reach with a focus on EMEA markets, building strategies for diverse audiences.
• Lead branding initiatives, such as storytelling campaigns, that align with our values and mission.

Work conditions:

• Work alongside innovators: Collaborate with top-tier brands like Google Cloud, Zendesk, Asana, GitLab, HubSpot, Miro, Okta, Cloudflare, JumpCloud and Microsoft, elevating your branding and social media expertise.
• Pioneer social media strategy: Be the first to shape our social media presence from the ground up, building meaningful connections with global audiences.
• Lead branding initiatives: Take charge of impactful campaigns, from storytelling projects to visual identity refreshes, that resonate with our audience and align with our mission.
• Embrace creative freedom: Experiment with fresh ideas and lead campaigns that drive engagement and visibility across platforms. Your creativity will have a direct impact on our growth.
• Join a supportive team: Be part of a team that celebrates your wins, supports your growth, and values your input—big or small.
• Work with flexibility: Choose remote work from anywhere or visit our offices in Kyiv or Prague for collaboration and connection.
• Recharge and reset: Take advantage of 24 vacation days, public holidays, and 14 sick leave days to maintain a healthy work-life balance.
• Advance your skills: Participate in sponsored webinars, meet-ups, workshops, and partner-driven learning programs, including access to company-supported English groups.
• When applying to this position, you consent to the processing of your personal data by CLOUDFRESH for the purposes necessary to conduct the recruitment process, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (GDPR).
• Additionally, you agree that CLOUDFRESH may process your personal data for future recruitment processes.

We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.


The future of Web3 starts with you: join us as a Product Analyst!

Requirements

— 5+ years in product analytics, preferably in fintech, payments, or banking products;
— Advanced SQL skills; confident working with large raw datasets from backend sources;
— Hands-on experience with PostHog — event tracking, funnel and retention analysis, feature flags analytics;
— Proficiency in Tableau — building production-grade dashboards consumed by non-technical stakeholders;
— Experience with BigQuery / Snowflake / Redshift as primary data warehouse;
— Working knowledge of dbt — understanding models, lineage, and writing/modifying transformations;
— Python / pandas for data wrangling, ad-hoc analysis, and automation of repetitive analytical tasks;
— Solid understanding of payments flows (authorization, settlement, chargebacks), conversion funnels, cohort analysis, and fraud/risk metrics;
— Ability to independently scope analytical requests, challenge vague questions, and deliver structured insigh — not just charts;
— Experience working in cross-functional teams with Product, Growth, and Risk stakeholders;
— English B2+ for documentation and async communication;

Responsibilities

◇ Analytics delivery:
— Own end-to-end analytics across user funnels, payments, risk & fraud, and growth - from request intake to insight delivery;
— Answer complex business questions using SQL queries against BigQuery/Snowflake/Redshift, dbt models, and PostHog event data;
— Build and maintain Tableau dashboards actively used by Product, Growth, and Risk teams;
— Conduct funnel, cohort, retention, and segmentation analysis to support product decisions;

◇ Collaboration:
— Work closely with Product Managers to define metrics, instrument new features in PostHog, and evaluate product performance post-release;
— Partner with the Growth & Marketing team on acquisition funnel analysis, campaign attribution, and conversion optimization;
— Support the Risk & Fraud team with behavioral pattern analysis, anomaly detection, and monitoring of fraud signals;
— Align with backend engineers on data availability, event schemas, and data quality issuesp;

◇ Proactive & structural work:
— Audit current analytical coverage and identify gaps in instrumentation or reporting;
— Propose and implement automation and self-serve solutions to reduce the volume of repetitive ad-hoc requests;
— Contribute to dbt models - write new transformations and improve existing ones as needed;
— Document analytical approaches, metric definitions, and dashboard logic to build team knowledge base;

Good to have

— Prior experience in a high-request-volume environment with a structured intake process;
— Exposure to fraud detection models or risk scoring logic;
— Experience building self-serve analytics layers to reduce ad-hoc load;

Work conditions

— Master cutting-edge technologies and become an expert in the most innovative industry;
— Work with the Fintech of the Future: develop your skills in digital finance and shape the global market;
— Take Your Professionalism to the Next Level: gain unique experience and be part of global transformations;
— Drive Innovations: influence the industry and contribute to groundbreaking solutions;
— Join a Strong Team: collaborate with top experts worldwide and grow alongside the best;

Work-Life Balance & Well-being:
— Modern equipment;
— Comfortable working conditions, and an inspiring environment to help you thrive;
— 24 calendar days of paid leave;
— Additional days off for national holidays.

We are an international recruitment agency looking for an SMM Manager B2C for our client — a fast-growing company in the iGaming industry.

The role is focused on developing and scaling B2C social media channels for WinWinBet and related B2C projects through content, social media, promotional campaigns, and user engagement mechanics.

Our client is looking for someone who understands iGaming and social media, can quickly adapt to a fast-paced environment, work with dynamic content, and focus not only on visuals and reach, but also on measurable business results.

Requirements

• 1–2+ years of experience in SMM / Social Media Management;
• Experience with B2C social media projects in iGaming;
• Understanding of funnels and retention mechanics for player acquisition and engagement;
• Ability to create design templates and work with Figma;
• Understanding of SMM and digital marketing metrics;
• Experience working with Telegram, Instagram, TikTok, and other social platforms;
• Experience creating content plans and SMM strategies;
• Ability to analyze content performance and make data-driven decisions;
• Experience preparing briefs and technical tasks for designers and contractors;
• Experience with Reels and short-form video content;
• High speed of work, adaptability, and ability to handle multiple tasks;
• Strong written Russian and English;
• Ability to work in a team and meet deadlines;
• Experience in iGaming, betting, or crypto;
• Understanding of affiliate and performance marketing;
• Experience working with analytics and KPI dashboards;
• Experience launching promo campaigns and user activations;
• A portfolio or links to social media accounts related to betting or casino projects are required;
• Experience working with international GEOs;
• Ability to manage a large network of 16+ channels using unique content and scalable templates.

Responsibilities

• Manage and develop the client’s B2C social media channels;
• Follow performance goals and KPIs;
• Achieve KPIs related to reach, engagement rate, audience growth, and business metrics;
• Plan, create, and publish content in line with the approved SMM strategy;
• Write copy for social media and CRM communications;
• Prepare tasks and briefs for designers, copywriters, and contractors;
• Ensure content quality and brand book compliance;
• Develop new content pillars, formats, and content hypotheses;
• Create and publish Reels and short-form video content;
• Launch and support promo activities, contests, and user engagement mechanics;
• Analyze competitors and search for new creative approaches;
• Analyze the performance of content and SMM activities;
• Moderate comments and interact with the audience;
• Collaborate with support and other internal teams;
• Repost and integrate PR / collaboration content into social media channels;
• Maintain regular reporting for the B2C direction.

What the Client Offers

• Work in an international iGaming project;
• Opportunity to influence the development of the B2C direction;
• A dynamic environment with fast-growing tasks and projects;
• Work with international markets and GEOs;
• A high-speed team focused on launching and scaling projects;
• Opportunities for professional and career growth;
• Flexible work format;
• Competitive salary based on interview results.

We’re looking for a Data Researcher to support our lead generation team by building high-quality lead databases for outreach campaigns. This is a research-focused role - you’ll be responsible for finding the right companies and decision-makers, not just collecting random contacts. 

What you’ll be doing:
• Conduct research to identify target companies, leads, and decision-makers (2 campaigns per week). 
• Identify relevant contacts based on clear ICP and targeting criteria. 
• Segment and categorize leads (industry, company size, role, etc.). 
• Use tools like LinkedIn Sales Navigator, Apollo, Snaily.io, Lemlist, and others. 
• Validate and double-check data using open sources. 
• Continuously improve lead quality and targeting. 

What we’re looking for:
• Experience in data research / lead sourcing - 1+ years.
• At least 6 months of experience in the IT industry. 
• Good English communication skills (B1+/B2 or higher). 
• Understanding of the IT industry. 
• Proficiency with tools like LinkedIn Sales Navigator, Apollo, Crunchbase, or similar.

What we offer:
 

• Paid vacation — 16 days per year;
• Documented (16 days) and undocumented (5 days) sick leave;
• Leave for significant life events;
• Compensation for medical insurance (for our employees based in UA);
• Flexible working hours (start at 8.00-11.00 o'clock);
• Weekends according to the Ukrainian calendar;
• Engaging projects with opportunities for career growth;
• Certifications, Udemy courses;
• Corporate events, team-building activities,
• Gifts and recognition from the company;
• A friendly, open, and supportive team culture without excessive bureaucracy.

Who are we looking for?

You are the biggest Drupal fan we know. You are contagiously enthusiastic and you never stop learning. You already have experience as a web developer in a web agency. You strive to deliver high-quality projects, on time and within budget.

Experience in Drupal 10 is of great importance. You are excellent with PHP, OOP, SQL & JavaScript. And can dive into version control systems like Git with a big smile!

Bonus points

Do you actively participate in the Drupal Community? Then be sure to let us know :)

Responsibilities:

• following best practices to write well-tested, high-performing code;
• implementing new features and functionality;
• ensuring high performance and availability, and managing all technical aspects of Drupal;
• TeamTechLeading;
• responsibility for products architecture.

We offer:

• competitive compensation depending on experience and skills;
• regular performance review and individual career path;
• sick leave and regular vacation;
• compensation for self-development like English class, gym sessions, etc;
• you get great and experienced colleagues for free!
• challenging full-time job
• flexible working hours policy for a good work-life balance, because we find that extremely important!
• good working conditions: new-built office, cozy chairs, coffee & cookies, hookah area.

Remote collaboration is not considered.