Jobs

767
  • · 40 views · 3 applications · 2d

    IT Recruiter\Talent Acquisition Specialist

    Full Remote · Worldwide · 0.5 years of experience · Upper-Intermediate
    Devico is looking for a IT Recruiter to work together with our team on vacancies from Trainee to Senior level. Most of the time, we work with technical roles for our clients, such as developers and QAs. You'll also have the opportunity to work on non-tech...

    Devico is looking for a IT Recruiter to work together with our team on vacancies from Trainee to Senior level. Most of the time, we work with technical roles for our clients, such as developers and QAs. You'll also have the opportunity to work on non-tech roles for our marketing and sales teams.

    Joining us, you will be a part of the recruiting team and work closely with the HR team. Our recruiting team consists of a Head of Recruiting and a Middle Recruiter. We are also planning to hire a sourcer to work together on challenging vacancies. Each person works with 3-5 vacancies, depending on their complexity. We have weekly team meetings where we discuss new ideas and challenges we face, share experiences, and plan our work. Together with us, you can improve your expertise in IT recruiting and become a strong specialist.

     

    Responsibilities:

    • Manage the full recruitment cycle, from sourcing and interviewing candidates to negotiating offers.
    • Source candidates across various platforms, including LinkedIn and professional communities.
    • Conduct pre-screen calls to assess both technical fit and soft skills of candidates.
    • Maintain a positive candidate experience during the recruitment process.
    •  

    Requirements:

    • Preferably 1+ year of experience in IT recruiting (we also consider candidates who have just completed recruiting courses).
    • English proficiency at the Upper-Intermediate level for communicating with English-speaking candidates and managing documentation.
    • Understanding of basic IT concepts, roles, and technologies.
    • Excellent communication skills and the ability to build trusting relationships with candidates and hiring managers.
    • Experience with various sourcing tools, including LinkedIn Recruiter, Boolean search, and X-Ray search.

    We offer:

    • Competitive salary and performance-based bonuses.
    • Opportunities for career growth and professional development (we cover courses and recruiting tools).
    • Flexible work schedule in a remote work format.
    • Free English classes.
    • Medical Insurance.
    • Paid vacations and sick leaves.
    More
  • · 16 views · 2 applications · 3d

    Inbound Sales Development Representative (SDR)

    EU · Product · 0.5 years of experience · Upper-Intermediate
    We are seeking a motivated and results-driven Inbound Sales Development Representative (SDR) to join our sales team. The ideal candidate will have experience in SaaS sales and a proven ability to convert inbound leads into qualified opportunities. As an...

    We are seeking a motivated and results-driven Inbound Sales Development Representative (SDR) to join our sales team. The ideal candidate will have experience in SaaS sales and a proven ability to convert inbound leads into qualified opportunities. As an Inbound SDR, you will play a crucial role in our sales pipeline by engaging with marketing-qualified leads (MQLs) and sign-ups to schedule demo calls for Account Executives (AEs).  

     

     

    Responsibilities 

    • Proactively engage with inbound leads from marketing campaigns, website sign-ups, and other channels to qualify prospects.  
    • Conduct discovery conversations with leads to understand their needs and determine if there is a fit.  
    • Efficiently schedule and coordinate demo calls or meetings between qualified prospects and AEs.  
    • Maintain accurate and detailed records of all interactions and activities in the CRM system (HubSpot preferred).  
    • Work closely with the marketing and sales teams to ensure seamless handoffs and alignment on lead follow-up strategies.  
    • Meet or exceed monthly and quarterly targets for lead qualification and demo scheduling.  
    • Continuously refine outreach messaging and strategies to improve conversion rates.  
    • Provide feedback to the marketing team on lead quality and patterns observed in inbound inquiries.  

     

    Requirements 

    • At least 6 months of experience as an SDR or in a similar role within a SaaS company.  
    • Proven ability to manage inbound leads and qualify them effectively.  
    • Fluent in English with excellent verbal and written communication skills.  
    • Familiarity with HubSpot CRM or similar tools is a plus.  
    • Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities.  
    • High level of self-motivation and a proactive approach to achieving goals.  
    • A customer-centric mindset with the ability to build rapport quickly and effectively.  

     

    This role is ideal for someone passionate about sales, enjoys connecting with people, and thrives in a fast-paced SaaS environment. If you meet these requirements and are eager to contribute to a dynamic team, we’d love to hear from you!

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  • · 42 views · 1 application · 23d

    Trainee Lead Generation Specialist IoT

    Ukraine · Product · Upper-Intermediate
    We are looking for an aspiring Trainee Lead Generation Specialist to join our dynamic team. The field of IoT is expected to continue growing by 25% annually. If you’re enthusiastic about joining this field, a Canadian company TEKTELIC offers an excellent...

    We are looking for an aspiring Trainee Lead Generation Specialist to join our dynamic team. The field of IoT is expected to continue growing by 25% annually. If you’re enthusiastic about joining this field, a Canadian company TEKTELIC offers an excellent environment for advancing your professional journey. 

    Overview of the Role
    You’ll mainly focus on turning cold leads into active clients by using follow-up techniques, including setting up introductory calls with prospects.


    Requirements:
    — Ability to work independently and as a productive team member.
    — Excellent English communication skills, both written and verbal.


    Will be a plus:
    — Experience using LinkedIn and Sales Navigator.


    Responsibilities:
    — Nurture leads through different channels of communication (Linkedin, emailing, etc).
    — Create personalized messages and follow-ups.
    — Schedule introductory meetings with clients.
    — Conduct daily professional network research and outreach via LinkedIn, Sales Navigator, Industry Conference sites, and other resources.
    — Collaborate closely with the Business Development Team.
    — Record daily activities in CRM.

    We Offer:
    — Competitive compensation.
    — PE accounting support.
    — Well-being program.
    — Including health insurance from day one.
    — Opportunity for career growth in the dynamic field of IoT.
    — Collaborative and innovative work environment.
    — Potential for rapid advancement to roles such as Sales Manager or Business Development Manager.
    — Paid Time-off and an additional week off during Christmas Holidays.
    — Engaging social events.

    More
  • · 52 views · 1 application · 13d

    Marketing Trainee

    Office Work · Ukraine (Kyiv) · Upper-Intermediate
    Want to become a marketer but don’t know where to start? Or maybe you already know something and want to grow? We can help you learn real marketing. RGray is a performance digital marketing agency that started its journey in 2019. We are growing, so we...

    Want to become a marketer but don’t know where to start? Or maybe you already know something and want to grow? We can help you learn real marketing.

    RGray is a performance digital marketing agency that started its journey in 2019. We are growing, so we are looking for a new bright mind to join our team.

     

    We have our own product – a platform for crypto token sales, which is rapidly growing and developing. We reached 10,000+ organic search visits per week to our website in just 6 months. So, we are not only doing agency business. We are ambitious and have many plans for growing further.

     

    We are experts in SEO and have built a business on this. We surely have something to not only tell but teach about this. SEO is fundamental for Content Marketing, so it’s essential for you to understand it to be a successful marketer.

     

    We have an educational plan that will give you the knowledge that you need. Also, every team member in RGray has their personal growth plan. Our youngest team member joined us 1 year ago when he was only 17, also as a Marketing Trainee, and now he is already a Junior Marketing Specialist. You learn – you grow. We support every team member with our expertise and knowledge, and we share it.

     

    If you already have some experience in marketing – you are a great fit for the Junior Marketing Manager position. If you know something about marketing and want to learn more – we are ready to take you as a Marketing Trainee. In either case, you will get practical experience in marketing, where you can see results of your work.

     

    Requirements:

    • Knowledge of the crypto & blockchain industry is a must (you should at least be able to explain the difference between Bitcoin and Ethereum). If you’re new to this sphere but are curious and want to learn more about it – we are ready to work with you.
    • English level B1. You need to be able to read and understand industry content with some technical details.
    • Basic understanding of SMM.
    • Basic understanding of marketing metrics.
    • Basic understanding of SEO.

     

    Primary Responsibilities:

    • Content creation. You will learn how to write content for different marketing channels (social media, email, blog etc.) and how to distribute it. Also you will learn SEO concepts such as Keyword Difficulty, Search Volume, Semantic Core, and SERP. And you will understand how to use them in marketing.
    • Learn A LOT of new things that will help you become a real marketer.

     

    You may be given additional tasks to do. It doesn’t mean you have to do all of them at the same time, they just will appear from time to time. These tasks will include, for example, searching for websites to place links (Link Building) or assist with social media posting.

     

    Working conditions:

    • Full-time work only in the Kyiv office (we have 1 remote day a week available). Working hours are generally between 10-11 and 18-19, but we don’t have strict time rules, the main requirement is to deliver tasks on time;
    • Educational plan;
    • Personal growth plan;
    • Young team members. All team members are in their 20s. We have an open communication throughout the team, you can literally enter the CEO’s office room without knocking.
    • Office located between Lukianivska and Dorohozhychi (15 mins walk from both stations, also there is direct public transportation to our office). Our office has an open roof 😏 and we have regular barbeque parties.
    • Salary in USDT at market level. Also, we have a KPI-based bonus system: if you complete your KPI – you get a multiplier to your salary.

     

    Want to know more details? Contact our HR manager and get a test task!

    More
  • · 204 views · 46 applications · 22d

    Customer Support Agent

    Full Remote · Ukraine · 0.5 years of experience · Upper-Intermediate
    Are you passionate about delivering excellent customer service while working in a dynamic, fast-paced environment? We’re looking for a Customer Support Agent to join our team and provide top-notch assistance to our users. Working schedule: Monday,...

    Are you passionate about delivering excellent customer service while working in a dynamic, fast-paced environment? We’re looking for a Customer Support Agent to join our team and provide top-notch assistance to our users.

     

    Working schedule:

    Monday, Tuesday, Wednesday - 10AM-7PM
    Thursday, Friday - 5AM-12PM
     

    Requirements:
    - Ability to understand client needs and handle the negotiation process
    - Exceptional communication and problem-solving abilities.
    - Experience in installing and setting up the themes and plugins
    - Understanding of the development processes and software lifecycle
    - Knowledge of CSS and website theme layouts
    - Familiarity with the Shopify platform (app installations, theme customizations, etc.).
    - Attentiveness to details
    - Analytical mind and problem-solving aptitude
    - Strong organizational skills
    - Strong multitasking skills to manage several conversations and tasks simultaneously.
    - Ability to remain organized and calm under pressure.

     

    We offer
    Challenging tasks, professional growth opportunities, and mentorship;
    Competitive salary (reviewed regularly);
    Paid vacation, paid sick leave;
    Health insurance;
    Comfortable office in the center of Lviv;
    Cool team and corporate events.

     

    Responsibilities
    - Manage support tickets - help customers solve their issues.
    - Ask customers targeted questions to quickly understand the root of the problem.
    - Provide fast and quality support for our themes and plugins.
    - Submit, test task for fixes (from clients, or Theme bugs).
    - Cooperate with developers and other units (Project Managers, QA, - Frontend, Backend, Design, Support, etc).

    More
  • · 206 views · 43 applications · 12d

    Trainee/Junior Customer Support to $650

    Full Remote · Worldwide · Upper-Intermediate
    We are looking for Customer Support Agents for our new project. Responsibilities: — Providing support and responding to all the customer's needs and concerns — Supporting all the channels during the shift — Maintaining constant communication with the...

    We are looking for Customer Support Agents for our new project.

     

    Responsibilities:

     

    — Providing support and responding to all the customer's needs and concerns

    — Supporting all the channels during the shift

    — Maintaining constant communication with the team to solve the customer's issues

     

    Requirements:

     

    — Prior experience in Customer Support is a plus, however not necessary. We will be glad to hear from ambitious people who are eager to learn and obtain new skills in this field.
    — Willingness to work morning (07.00 − 15.00), evening (15.00 − 23.00) and night (23.00 − 07.00) shifts is a MUST.

    — Stress resistance, ability to remain patient and sympathetic to the customer's issues.

    — English C1 or higher (both verbal and written) is a MUST

     

    We offer:

     

    — 100% remote job

    — Night shift bonuses

    — Comprehensive training during the onboarding process

    — Friendly startup atmosphere

    — Opportunity to grow as a specialist with our company

    More
  • · 202 views · 13 applications · 26 May

    Trainee\Junior Automation QA Engineer (Mobile)

    Ukraine · Intermediate
    Inforce is a Software Development Company that provides a full range of top-quality IT services. Our mission is to develop first-class applications and Websites to provide our clients with the best solutions for maximizing their profits and converting...

    Inforce is a Software Development Company that provides a full range of top-quality IT services. Our mission is to develop first-class applications and Websites to provide our clients with the best solutions for maximizing their profits and converting their ideas into reality.

     

    Required Skills:

    • Experience with Selenium and Appium for test automation.
    • Hands-on experience in manual testing, including maintaining and creating test documentation.
    • Proficiency in one or more programming languages: Java, JavaScript, or Python.
    • Familiarity with tools such as Android Studio and BrowserStack or equivalent.
    • Experience with Git for version control.
    • Knowledge of CI/CD pipelines and integration processes.
    • Hands-on experience in mobile application testing (Android/iOS).
    • Proficiency in API testing using tools like Postman.
    • Understanding of client-server architecture and HTTP protocols.

     

    Responsibilities:

    • Create and maintain detailed test documentation, including test cases, test plans, and bug reports.
    • Design, develop, and execute automated test scripts using Selenium, Appium, or other tools.
    • Perform comprehensive manual testing for mobile and web applications.
    • Collaborate with development and product teams to identify and resolve issues.
    • Conduct API testing and validate request/response structures and performance.
    • Work with CI/CD pipelines to ensure smooth deployment processes.
    • Use tools like BrowserStack or local setups for cross-browser and mobile device testing.
    • Analyze and report test results, providing clear insights into product quality and potential risks.

     

    We offer:

    - Competitive salary

    - Interesting and challenging projects

    - Future career growth opportunities

    - Paid sick leave and working day vacation

    - Friendly team of professionals

    - Delicious coffee biscuits and tea for your good mood

    - The company covers 50% of the cost of courses you need

    - Exciting team-building activities and corporate parties

    - Office in the city center

    More
  • · 114 views · 4 applications · 23d

    QA Engineer/Trainee Incident Manager (with QA or custumer support experience)

    Office Work · Ukraine (Lviv) · Product · Intermediate
    About us: EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 200 customers worldwide. But that's not all! We're not just about...

    About us:

    EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 200 customers worldwide.

    But that's not all! We're not just about numbers, we're about people. With a team of over 1000 passionate individuals spread across twelve countries in Europe, Asia, and the US, we're all united by our love for innovation and teamwork.

    EveryMatrix is a member of the World Lottery Association (WLA) and European Lotteries Association. In September 2023 it became the first iGaming supplier to receive WLA Safer Gambling Certification. EveryMatrix is proud of its commitment to safer gambling and player protection whilst producing market leading gaming solutions.

    Join us on this exciting journey as we continue to redefine the iGaming landscape, one groundbreaking solution at a time.


    We are looking for a passionate and dedicated QA Engineer/Incident Manager to join our team in Lviv!
     

    What You'll get to do:

    • Ability to identify and find the root cause of the incident and delegate it to the responsible department.
    • Collaborate with various departments to resolve client inquiries.
    • Testing incidents.
    • Creating documentation. 

    What You need to know:

    • Experience as Custumer support (preferably).
    • Intermediate level of English.
    • Basic knowledge of testing.
    • Understanding of search queries (Elasticsearch, SQL).
    • Understanding of SDLC model, understanding of tracking system like JIRA.
    • Experience with browser dev tools, JSON, Postman etc. 
    • Ability to learn quickly and respond promptly.
    • Good analytical and logical skills.
       

    Here's what we offer:

    • Start with 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.
    • Stay Healthy: 10 sick leave days per year, no doctor's note required; 30 medical leave days with medical allowance
    • Support for New Parents:
    • 21 weeks of paid maternity leave, with the flexibility to work from home full-time until your child turns 1 year old.
    • 4 weeks of paternity leave, plus the flexibility to work from home full-time until your child is 13 weeks old.

    Our office perks include on-site massages and frequent team-building activities in various locations.

    Benefits & Perks:

    • Daily catered lunch or monthly lunch allowance. 
    • Private Medical Subscription. 
    • Access online learning platforms like Udemy for Business, LinkedIn Learning or O’Reilly, and a budget for external training.
    • Gym allowance

    At EveryMatrix, we're committed to creating a supportive and inclusive workplace where you can thrive both personally and professionally. Come join us and experience the difference!

    More
  • · 18 views · 1 application · 9d

    Sales manager to $1200

    Office Work · Ukraine (Kyiv) · Upper-Intermediate
    Step into a Thriving Industry and Build Your Future! Our client, a leading provider of international transport services in the USA, offers a career in logistics that thrives regardless of economic challenges. Known for promoting talent from within, this...

    Step into a Thriving Industry and Build Your Future!

    Our client, a leading provider of international transport services in the USA, offers a career in logistics that thrives regardless of economic challenges. Known for promoting talent from within, this progressive and sustainable company is committed to teamwork, innovation, and professional growth. If you’re ambitious, forward-thinking, and eager to make an impact, this opportunity is for you.

     

    What We Offer:

    • Working hours: 3 pm — 1 am 5/2 (office work from 3PM to 8PM, then to 1AM — remotely).
    • Competitive Pay: Salary + performance-based bonuses.
    • Exceptional Training: Access to internal development programs.
    • Opportunities for Advancement: Experience clear career progression with leadership roles available through merit.
    • Career Development: Experience clear opportunities for advancement.

       

    Key Tasks:

    • Building strong relationships and closing deals with US-based clients.
    • Collaborate with drivers to ensure seamless logistics operations.
    • Conduct research to stay ahead in the transport and logistics field.
    • Work closely with your team to drive collective success.

       

    What We’re Looking For:

    • English Proficiency: B2 level or higher.
    • Strong verbal and written communication skills.
    • A keen eye for detail and excellent follow-through.
    • The ability to juggle multiple tasks and solve problems on the go.
    • Basic computer skills (email, internet).

     

    Your Journey Starts Here:

    • Meet with Recruiter: A friendly chat to understand your goals.
    • Talk to Your Future Manager.
    • Join Our Welcome Day: Get an immersive introduction to our team and culture.
    More
  • · 84 views · 10 applications · 17d

    Junior Sales Manager to $600

    Full Remote · Worldwide · 0.5 years of experience · Upper-Intermediate
    Code&Care — is a successful full-stack development company, which provides clients with high-quality development assistance worldwide. Now our team has a position for Junior Sales Manager. You’re good with: • at least Upper-Intermediate English,...

    Code&Care — is a successful full-stack development company, which provides clients with high-quality development assistance worldwide.

     

    Now our team has a position for Junior Sales Manager.

     

    You’re good with:

    • at least Upper-Intermediate English, speaking and writing skills;

    • client-oriented approach;

    • understanding of IT sphere (Software Development process, modern technologies etc.);

    • basic knowledge of sales techniques (B2B market).

     

    It will be a plus:

    • previous lead generation experience;

    • previous experience as sales manager.

    • previous experience as customer support.

     

    Your responsibilities will be:

    • Search for new customers;

    • Identify prospective clients needs and communicate with the customer via email and LinkedIn;

    • Manage full sales cycle;

    • Prepare proposals for the potential customers;

    • Work closely with the pre-sales team.

     

    What the company offers:

    • Constant and interesting work with foreign clients;

    • Flexible working hours;

    • Compensation English language courses;

    • Annual paid 30 days vacation and paid sick day.

    More
  • · 28 views · 8 applications · 22d

    Junior IT Sales Manager

    Full Remote · Countries of Europe or Ukraine · Upper-Intermediate
    CRMOZ — We have been an official partner of Zoho Corp. for over 9 years, and we have clients all over the world. We implement, integrate, and support our clients with all issues related to Zoho Software and many more. Now we’re looking for a Junior IT...

    CRMOZ — We have been an official partner of Zoho Corp. for over 9 years, and we have clients all over the world. We implement, integrate, and support our clients with all issues related to Zoho Software and many more. Now we’re looking for a Junior IT Sales Manager.

    Who you are:

    • A desire to develop in IT Sales / Business Development;
    • Experience of working with Upwork as a sales manager (a plus);
    • Experience with LinkedIn Sales Navigator (a plus);
    • Upper intermediate or advanced level of English, both written and spoken;
    • Curiosity, ability, and willingness to learn something new every day;
    • Flexibility in communication with clients, ability to listen, understand, and connect;
    • Ability to write personalized and engaging proposals;
    • Multitasking abilities, working in a fast-paced environment;
    • Attention to detail;
    • Excellent time management skills.

    What you will do:

    • Find new projects on Upwork that fit our skills and rates;
    • Handle incoming requests from potential customers;
    • Write effective and detailed proposals;
    • Provide initial consultation to the customer regarding our services and how we can solve their problems;
    • Present rough estimates to ensure we fit clients’ budgets (with assistance from our technical team);
    • Maintain further communications and conduct negotiations with the client, upsell additional services and products;
    • Bridge the communication gap between the team and the client, ensuring consistent communication and timely feedback.

    We offer:

    • Full-time work, remote schedule;
    • Salary rate plus sales bonus %;
    • Free English courses;
    • Mentoring and opportunities for growth within the company;
    • Paid vacation and sick leave.
    More
  • · 181 views · 6 applications · 16d

    Junior Project Manager for an international blockchain company to $1000

    Full Remote · EU · Product · 0.5 years of experience · Advanced/Fluent
    Junior Project Manager for an international blockchain company (working hours — CET) Prof-IT https://prof-it.bz/about is a company that has been developing and promoting projects and releasing them to the market for more than 10 years. At the moment, we...

    Junior Project Manager for an international blockchain company (working hours — CET)

    Prof-IT https://prof-it.bz/about is a company that has been developing and promoting projects and releasing them to the market for more than 10 years. At the moment, we are looking for an employee for the position of Product Manager in the crypto project development team

    Overview: This position involves defining the vision for the product line, developing product strategy, managing and prioritizing the task backlog and processes, overseeing all stages of product development, assessing progress, and improving the product portfolio.

    Work format: Remote or Dubai office, full-time.

    Requirements: 1) At least 0,5 year of experience as a Project Manager. 2) Strong understanding of systems and Web development process. Able to understand technical terms and system design considerations. 3) Understanding of marketing and tokenomics principles. 4) Proven experience in successfully launching products with a large audience. 5) Native Ukrainian 6) Proficiency in English 7) Ability to work in a team and effectively communicate with various departments. 8) Analytical skills and the ability to make data-driven decisions. 9) Ability to quickly adapt and rethink current product functions and strategies. 10) Develop detailed work plans, schedules, project estimates and forecasts, project resource plans, and status reports.

    Responsibilities: — communication with the customer, requirements refining and polishing; — defining project objectives, scope and estimated timeline; — defining project requirements, preparing technical documentation; — managing production process throughout whole project lifecycle; — daily reporting; — ensuring timely delivery at each project stage; — ensuring that each stage of the project is delivered within the budget defined; — management and consulting of team members.
    We offer:

    • Trial period — 1 month;
    • Remote work;
    • 8 hours working day;
    • 10 working days of paid leave for 6 months;
    • 10 paid sick days per year;
    • If there is demand and ambition, career growth is possible.
    More
  • · 82 views · 4 applications · 15d

    Wordpress Developer

    Office Work · Ukraine (Lviv) · Intermediate
    About company: Appexoft is Software Development Company that provides a full range of top-quality IT services. Our mission is to develop first-class applications and Websites to provide our clients with the best solutions for maximizing their...

    About company:

    Appexoft is Software Development Company that provides a full range of top-quality IT services. Our mission is to develop first-class applications and Websites to provide our clients with the best solutions for maximizing their profits.

    Required Qualifications:

    • Experience with WordPress;
    • Experience with MySQL;
    • Ability to convert comprehensive layout and wireframes into working HTML pages;
    • Knowledge of how to interact with RESTful APIs and formats (JSON, XML);
    • Strong understanding of PHP back-end development;
    • English B1 and higher;

    We offer:

    • Interesting and challenging projects;
    • Vast opportunities for professional development;
    • Competitive salary;
    • Delicious coffee biscuits and tea for your good mood;
    • Friendly team of professionals;
    • Comfortable working environment.
    More
  • · 114 views · 12 applications · 15d

    Customer Support Representative

    Full Remote · Ukraine · Product · 0.5 years of experience · Upper-Intermediate
    As a Customer Support Representative, you’ll be the frontline that our customers turn to when they need help. Whether it’s through chat or email, you’ll be their first point of contact — guiding them with patience, professionalism, and care. Main...

    As a Customer Support Representative, you’ll be the frontline that our customers turn to when they need help. Whether it’s through chat or email, you’ll be their first point of contact — guiding them with patience, professionalism, and care.

     

    Main responsibilities:

    - Assist customers with their inquiries and provide clear, helpful solutions.
    - Listen, analyze, and find the best way to resolve issues while ensuring follow-ups.

    – Continuously learn about our product and keep up with any updates.

    – Prioritize multiple conversations while working in a supportive and friendly team.

    – Coordinate your weekly schedule with teammates to ensure smooth daily operations.

    – Work 5 shifts per week, including 2 mandatory night shifts (or more if you choose!).

    – Being a creator of the solutions as the product is fresh and you have the great opportunity to show yourself and influence the product growth

     

    What we’re looking for:

    – You genuinely enjoy helping people thru chats/emails and making their experience seamless because you are passionate about customer support, not how to get rid of the customer asap.

    – Your ability to express yourself clearly and professionally makes a difference, having a positive, can-do attitude;

    – You don’t just identify issues; you actively work on finding solutions.

    – You can balance work and studies with ease.

    – We love people who are curious and eager to develop their skills!

    - Full English proficiency 

     

    What we offer:

    - We offer a competitive salary that matches your skills and experience.

    - Work from anywhere and keep a good work-life balance.

    - We offer courses and training compensation to keep your skills sharp.

    - Work with a supportive and creative team.

    More
  • · 45 views · 11 applications · 21d

    Affiliate Manager

    Full Remote · Countries of Europe or Ukraine · Product · 0.5 years of experience · Upper-Intermediate
    JBW Soft is a product IT company pursuing the most advanced and proven development principles. With more than 200 successful projects in our portfolio, we remain the most trusted partner for our outsourcing clients and at the same time keep the highest...

    JBW Soft is a product IT company pursuing the most advanced and proven development principles. With more than 200 successful projects in our portfolio, we remain the most trusted partner for our outsourcing clients and at the same time keep the highest quality level of internal company projects. 
     

    Our mission is to continue growing as an industry expert. Strong belief that positive ambitions and high goals create a positive environment for personal and professional growth of each team member unites us as a company. Every day here is filled with empowerment and motivation. Each company employee joins the team as an equal partner, ready to contribute to the overall company success and at the same time, pursuing personal success and growth.  
     

    Skill and Attributes required:

    • More than 1 year of experience with foreign partners
    • Level of English at least B2 as a must
    • Experience in active searche, attraction and long-term retention of partners
    • At least theoretical knowledge in IT and Affiliate marketing
    • Knowledge of Microsoft Office - above average
    • Experience on the same position is a great advantage
    • Goal and result oriented
    • Strong analytical and problem-solving skills
    • The ability of multitasking
       

    Key duties are:

    • Meeting business needs by maintenance our customers and partners, building long-term relationships with them
    • Manage and enhance existing affiliate partnerships to achieve leads, revenue, and margin goals
    • Attract new partners for project's growth
    • Control of campaigns performance effectiveness of new attracted partners
    • Timely, professional support via online chats, emails or other communication channels
    • Identification and determination of potential issues
    • Preparation of regular updates, daily plans, and reports
    • Payment process reporting and controlling
    • Monthly/Weekly/Daily KPIs' fullfillment
       

    Why us?

    • Work and grow with us: compensation of English courses, professional courses, corporate library, and opportunity to attend conferences abroad
    • Dialogue format: minimal bureaucracy, informal communication
    • Work-life balance: flexible schedule (starting from 9 to 11 am, 8-hour workday), 20 paid vacation days (4 calendar weeks) and paid sick leave
    • Carrying atmosphere: medical insurance, gym reimbursement, corporate parties and team-buildings
    • Financial component: we offer not only fixed rate but also a flexible system of bonuses, that will significantly increase your opportunities
    • For those who admire traveling: 
    • Office or remote: our comfortable hub is located at pedestrian accessibility from the subway, but remote work is also possible - as you wish
       

    What happens after you apply:

    • We`ll set up a quick call, if we feel like you may be a good fit
    • Online English test
    • Online interview with our recruiter
    • Online interview with your future Team Lead
    • Refference check
    • Offer
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