Jobs at Djinni

About the role

We are looking for a Middle/Middle Strong Salesforce Administrator to join a team working on complex org structures with extensive integrations. You'll be responsible for day-to-day Salesforce administration, configuration, and support, working closely with a team of three admins and reporting directly to the Team Lead and client.

About the project

Project delivers hardware, software, and services designed to optimize asset performance for its customers. The team manages a complex Salesforce org with numerous integrations and makes active use of AI-driven tools, including Agentforce and Salesforce CPQ / Revenue Cloud.

Requirements:

• 3+ years of experience in Salesforce administration.
• Hands-on experience with Sales Cloud, Service Cloud, and Experience Cloud.
• Experience with CPQ and Advanced Approvals; 
• Experience working with Agentforce.
• Experience working in older orgs with legacy metadata, including knowledge of metadata cleanup workflows.
• Experience with Salesforce integrations (Eloqua, Qualified, 6Sense, LinkedIn Sales Navigator, Google Ads, and others).

• English: Upper-Intermediate or Advanced.

   

Responsibilities:

• Day-to-day communication with a team of three admins.
• Salesforce administration and configuration.
• User access and security management.
• Business process automation.
• Data quality and management.
• Testing, deployment, and production support.

• Reporting to the Team Lead and client.

   

Nice to Have:

• Previous experience working and communicating directly with clients.
• Experience with Revenue Cloud and Data Cloud

• Knowledge of Copilot.

   

Work schedule

Full-time working day, the full remote is available 

Interview Stages

• Call with the recruiter
• Interview with SF Administrator and recruiter

• Call with Delivery Director

   

Our benefits:

 - You'll be part of a team that maintains top quality standards and fosters professional development

- Work from anywhere (fully remotely or in our office) 

- Paid vacations and sick-leaves, additional days-off, relocation bonus;

- Wellness: Medical insurance/ sport compensation/ health check-up+flu vaccination at your choice

- Education: regular tech-talks, educational courses, paid certifications, English classes

- Fun: own football team, budget for team-lunches, branded gifts

You will:
- Interact with a team of remote workers (staff of 100+ people);
- Support the life cycle of an employee;
- Develop strategies together with HR Lead and implement them in work;
- Implement employees (PeopleForce) in CRM;
- Conduct personal conversations, motivational conversations, resolve conflict situations;
- Participate in the development and implementation of Company Policies;
- Participate in the development and analysis of surveys, participation in the creation of an evaluation system and current analytics (180°, 360° and others);
 
From you:
- 4+ years of practical work experience in a similar position (HR Manager, People Partner, HR BP, HR Generalist);
- Experience of working in large companies of 300 people or more ;
- Knowledge and experience of working with HR processes: from adaptation to dismissal, evaluation and 1-to-1;
- Ability to conduct interviews (1-1), assessments, surveys and other formats to gather information and provide feedback;
- Experience in creating a work plan (6-12 months) + modification of this plan (making adjustments) if necessary;
- Experience in developing corporate culture and implementing new solutions;
- Proactive position;
- Excellent communication skills (oral and written) and negotiation skills;
- English is a spoken language.
 
We offer:
- Possibility of remote work from anywhere in the world;
- Work in a friendly atmosphere and people who love their work;
- Managers who are interested in the development of team members;
- 20 working days of vacation, 5 days off and sick pay.



 

The Defense Procurement Agency (DOT) is a state-owned enterprise responsible for procuring military equipment, ammunition, UAVs, fuel, food, clothing, and other critical supplies for the Armed Forces of Ukraine and the Defense Forces.

Our mission: Strengthening Ukraine's defense capabilities by ensuring reliable procurement and supporting the development of the national defense industry.

Our vision: To become the driving force behind a modern defense procurement ecosystem built according to NATO standards.

We are looking for an ERP Developer (.NET) to help develop, maintain, and enhance our corporate ERP platform, automate business processes, build system integrations, and ensure the stable operation of mission-critical enterprise services.

Responsibilities

• Develop, maintain, and improve the corporate ERP system according to business needs.
• Analyze business requirements and participate in solution design and technical implementation.
• Configure and support business processes, workflows, documents, directories, reports, and approval routes.
• Develop and maintain integrations with internal and external systems using APIs, databases, file exchange, and other integration mechanisms.
• Work with relational databases, write and optimize SQL queries, validate data integrity, and troubleshoot data issues.
• Participate in testing, release management, incident investigation, bug fixing, and production support.
• Create and maintain technical documentation for implemented features, integrations, configurations, and data processing logic.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 2+ years of experience working with ERP or enterprise information systems.
• Experience analyzing business requirements and configuring business processes, workflows, documents, reports, or approval routes.
• Strong SQL skills and hands-on experience with relational databases.
• Understanding of system integration principles and experience with APIs or other data exchange mechanisms.
• Basic knowledge of C#/.NET or another backend technology is a plus.
• Experience with testing, troubleshooting, and technical documentation.
• Strong analytical and problem-solving skills.
• Attention to detail and commitment to system reliability and software quality.
• Willingness to work with both new development and legacy systems.
• Strong communication skills and ability to collaborate with technical teams and business stakeholders.
• Ability to work independently and take ownership of assigned tasks.
• Zero tolerance for corruption.

Nice to Have

• Hands-on experience with IT-Enterprise ERP.
• Experience developing or supporting IT-Enterprise modules.
• Experience automating document management and approval workflows.
• Experience with procurement, finance, warehouse, inventory, or accounting processes.
• Experience working in government institutions or large enterprise environments.

What We Offer

• Work that directly contributes to strengthening Ukraine's defense capabilities.
• Official employment with competitive salary and full social benefits.
• Professional development, learning opportunities, and career growth.
• Structured onboarding and dedicated mentorship.
• A collaborative, supportive, and mission-driven team.
• Modern office near the metro with reliable internet and equipped shelter.
• Opportunity to work on large-scale enterprise systems with real national impact.

By joining our team, you will contribute to one of Ukraine's largest digital transformation initiatives in the defense sector and help build the future of defense procurement.

Ready to make a real impact? We'd love to hear from you. Apply today!

* By submitting your CV, you consent to the processing of your personal data in accordance with applicable legislation.

** Due to the high volume of applications, only candidates whose qualifications best match the position will be contacted.

B2B Sales Manager (US Market) — Remote

Do you enjoy phone negotiations, aren’t afraid of cold outreach, and want your income tied to results rather than a ceiling? Then keep reading.

Binotel is a SaaS company with 15 years of experience in business communications. We’re expanding into the US market and looking for a Sales Manager to own deals from first contact to signed contract.

What to know upfront

• You’ll sell to US-based businesses — all calls and negotiations in English with native speakers (C1+ required).
• Schedule: 3:00 PM–12:00 AM Kyiv time (aligned with the US business day).
• Fully remote.

What you’ll do

• Own the full sales cycle: discovery call → demo → objection handling → close.
• Conduct discovery calls and online meetings with US-based businesses.
• Match prospects from our product suite (Cloud PBX, Call Tracking, CRM, Online Chat, and business automation tools) to the problems they actually need solved.
• Build long-term relationships with decision-makers.
• Keep deals updated in CRM and maintain an accurate forecast.
• Hit monthly targets and KPIs.

What we’re looking for

• 1+ year in B2B sales, ideally SaaS or telecom.
• Experience with outbound / cold outreach.
• English C1+, confident on calls and in negotiation.
• Numbers-driven mindset, not process-driven.

What we offer

• 💻 Fully remote work
• 🕒 Working hours: 3:00 PM–12:00 AM (Kyiv time)
• 💰 Competitive fixed salary + uncapped commission
• 📈 Clear career growth to Senior Sales Manager and Team Lead
• 🎓 Structured onboarding and support from an experienced team
• 🚀 Established SaaS product with international expansion

We are looking for a Graphic Designer/UX Designer to join our team!

We are a B2B Marketing & Communications agency working with high-profile international clients, meaning you will have different, exciting projects allowing you to further develop and widen your skills!

The role requires experience in Figma, Adobe XD, InDesign, Photoshop, Illustrator, and other packages within the Adobe Suite and Figma, as well as 3+ years of experience, preferably within brand and/or digitally-led, creative agencies.

Your responsibilities will vary from branding, presentations, marketing, and digital work. In doing so, you will work in the areas of web design, brochure design, flyer design, logo design, social media design, and many more, while working closely with the PM Team and clients to produce content for their websites, and social platforms, and email campaigns.

Responsibilities:

• Study design briefs and determine requirements

• Conceptualize visuals based on project requirements

• Prepare rough drafts and present ideas

• Develop illustrations, logos, and other designs

• Work with copywriters and creative team to produce the final designs

• Test graphics across various media

• Ensure final graphics and layouts are visually appealing and on-brand

Required Skills:

• 3+ years of experience

- AI Skills/Claude Design

• Good understanding of B2B Communications

• Good written and verbal English is mandatory

• Great Design skills

• Experience in the digital marketing environment

• Commercially minded

• Highly creative

• Passion & Drive for Design

• Good verbal communication skills

• Great organizational skills

What do we offer:

• Work in a great team atmosphere

• Good remuneration package

• Team Buildings

• Creative space to develop and grow your Graphic Design style and abilities

A product company based in Israel and Dnipro has an open position of Product Manager.

Key required skills & experience

• 3+ years of experience as a Product Manager: Experience in online gaming/casino, specifically in casino lobby management, user retention, or feature optimization.
• Data & analytics mindset: Strong experience with product analytics, user behavior analysis, and driving product growth through metrics.
• UI/UX & prototyping: Solid understanding of design principles and hands-on experience with prototyping tools (Figma or etc.) to quickly wireframe new features or flows.
• Stakeholder & dependency management: Experience working in a complex environment with multiple cross-functional product and engineering teams to align roadmaps, resolve dependencies, and clearly present product requirements.
• English: Upper-Intermediate or stronger.

Responsibilities

• Product optimization: Constantly improve product, user flows, and existing features based on data and UX insights.
• Feature launch & delivery: End-to-end ownership of launching new features - from writing clear, actionable PRDs and presenting them to development teams, to rollout and post-launch evaluation.
• Prototyping & testing: Quickly mock up and visualize new feature ideas, concepts, or user flow improvements using Figma or similar.
• Data-driven decisions: Analyze product metrics and user feedback to identify growth opportunities and back up the product roadmap.
• Cross-team integration management: Coordinate and align initiatives across various internal product and platform teams to ensure smooth end-to-end delivery of features.
• Business validation: Own the discovery phase - assessing the business value and impact of new initiatives before execution.

Ready to offer:

• Social benefits, paid vacations, sick-leaves
• Career possibilities with growing team.

Mobilunity is looking for a Web Developer & UI/UX Designer on behalf of our client for a short-term independent contractor engagement. 

Our client is an innovative company focused on creating premium digital products that combine technology, design, and exceptional user experience. They are a lean, entrepreneurial team with a collaborative culture that values precision, accountability, and thoughtful execution.
In this role, you will help create outstanding digital experiences across the client's web platform. You will be responsible for delivering a defined pipeline of UI/UX, front-end development, and digital marketing projects, working closely with the CTO and collaborating with Engineering, Sales & Marketing, and Design teams. Your work will involve taking ideas from concept to production, implementing new features, and continuously improving the user experience. 
This is a hands-on opportunity for someone who enjoys both visual design and front-end development and is comfortable building clean, responsive, and maintainable code in a fast-paced, collaborative environment.
 

Responsibilities:

Front-End Development:
● Develop responsive interfaces using HTML, CSS, JavaScript, and React
● Translate designs into clean, maintainable production code ● Build reusable UI components that improve development efficiency ● Optimize front-end performance, accessibility, and responsiveness
Email Development & Marketing Support:
● Design and build responsive HTML email campaigns and transactional emails
● Ensure email compatibility across major email clients and devices ● Develop landing pages and campaign assets supporting marketing initiatives
Collaboration:

● Report directly to the CTO while partnering with Sales & Marketing, Operations, Customer Care, and Design
● Participate in planning, design reviews, and technical discussions ● Help establish front-end standards and best practices
● Manage multiple concurrent projects while maintaining a high level of quality

Qualifications:
● 3+ years of professional experience in front-end development
● Strong proficiency in HTML, CSS, JavaScript, and React
● Experience designing and coding responsive HTML emails
● Experience with Figma
● Strong understanding of responsive web design and accessibility ● Excellent attention to detail and visual craftsmanship
● Experience with Git and collaborative development workflows

Nice to Have:
Shopify or Shopify Liquid experience
● Experience with UI/UX design
● Experience with email marketing platforms such as Klaviyo
● Familiarity with Tailwind CSS or component libraries
● Experience working for an eCommerce or luxury consumer brand

We are looking for a pragmatic AI Fullstack Engineer for a project-based role with a strong product mindset to build responsive, production-ready web applications by blending solid engineering practices with cutting-edge AI tooling.

If you thrive in environments with evolving or ambiguous requirements, take deep personal ownership of the code you ship, and possess a sharp critical eye for AI-generated output - we’d love to have you on our team!

Responsibilities:

• Architect and build responsive, maintainable, and production-ready frontend features using React and TypeScript
• Implement complete product functionality from the client layer to API integration, data transfer, authentication, and server-side interactions
• Utilize modern AI development tools alongside technical requirements to accelerate project delivery and increase overall velocity
• Rigorously review, test, debug, and refine AI-generated frontend and backend code, taking personal accountability regardless of the backend stack
• Build intuitive AI-facing user experiences (AI UX) and integrate LLM APIs centered around end-user product needs

Requirements:

• Strong production experience with TypeScript, JavaScript, and React
• Hands-on experience in frontend architecture, state/data flow management, API integration, authentication, and application deployment
• Practical understanding of backend systems, APIs, databases, and overall architecture - with the ability to read, test, debug, and verify backend code regardless of the programming language used
• Regular, hands-on experience using tools like Claude Code, Cursor, Codex, GitHub Copilot, or other agentic coding platforms on production projects
• Experience with prompt/spec-driven development, critical code auditing, automated testing, Git/PR workflows, and CI/CD pipelines
• Upper-Intermediate level of English

What We Offer:

• Work from Anywhere (Fully Remote): Setup your workspace wherever you feel safest, happiest, and most productive.
• Control Your Day: Structure your working hours around your lifestyle and team syncs.
• Time to Recharge: 20 paid day-offs per year + 11 official public holidays in Ukraine.
• 5 fully paid sick days: no questions asked, so you can focus entirely on recovering when you're under the weather.
• Master your English with company-sponsored English courses, ensuring you feel perfectly confident collaborating with our clients.
• Upskilling Allowance: We fully reimburse educational courses and certifications that align with your professional goals and our business growth.

Founded in 2015 in Ukraine, with a representative office in Estonia, Diya has grown into a global IT solutions provider and a proud part of Euvic Group. We help small and medium-sized businesses optimize operations, enhance security, and establish a strong digital presence. Over the past decade, we have built a reputation as a trusted technology partner and a Microsoft partner, delivering tailored IT solutions that drive efficiency, innovation, and growth.  

Diya is currently expanding its team and looking for an experienced Technical Support Specialist to bridge advanced helpdesk operations, client support, and infrastructure administration. If you are a seasoned tech professional with strong interpersonal skills and a desire to work on dynamic international projects, we’d love to have you on board!

Key Responsibilities

• Advanced Technical Support. Serve as a high-tier escalation point for complex technical issues, diagnosing and resolving hardware, software, network, and system-related problems via ticketing systems, chat, email, and phone.
• Helpdesk & Environment Administration. Manage, secure, and optimize daily operations across Microsoft 365, Active Directory, and office infrastructure environments.
• System Monitoring & Maintenance. Proactively ensure high levels of system availability, performance, and reliability for our clients.
• Process Improvement & Documentation. Create, update, and maintain comprehensive technical documentation, procedural guides, and operational knowledge-base reports.
• Collaboration & Leadership. Support team members, share technical knowledge, and assist in mentoring junior staff when required.

Qualifications & Requirements

• Experience: Minimum of 3 years of hands-on experience in IT administration, advanced helpdesk, or technical support roles.
• Core Technical Stack. Proven experience administering Microsoft 365 (Admin Center, Exchange Online, Azure AD / Entra ID, Teams, Licensing) and Windows operating systems / Windows Server.
• Networking & Infrastructure. Strong knowledge of Active Directory (AD), Group Policy Objects (GPO), DNS, and networking fundamentals.
• Troubleshooting. Ability to diagnose complex technical issues in a Windows environment using event logs, diagnostic tools, and methodical problem-solving approaches.
• Language: B2 level (Upper-Intermediate or higher, both written and spoken) in English for professional communication with international clients.
• Higher education in Information Technology or a related field.
• Soft Skills. Excellent customer service mindset, strong communication and people skills, detail-oriented, self-motivated, and capable of performing under pressure.

Will Be a Plus

• Hands-on experience or working knowledge with Microsoft Azure.
• Administrative/managerial functions, previous mentorship experience, or demonstrated leadership qualities.
• Basic proficiency in PowerShell for task automation.
• Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, M365 Certified).

What We Offer

• Remote work environment. 
• Professional Growth. Full sponsorship and support for obtaining relevant industry certifications, alongside paid training.
• Access to a corporate English tutor to help you continuously refine your communication skills.
• Comprehensive healthcare insurance, gym membership compensation, and access to professional psychological consultations to support your well-being.
• Paid vacation and sick leave.
• Real career progression opportunities within a young, friendly, and ambitious international team.

Mate academy - an EdTech startup with a technological, gamified, AI-powered LMS platform where people learn IT specialties.

🤘Already, 6000+ graduates have landed their first IT jobs in just 4 months of training.

🌎 Successfully launched our business in Poland and Brazil and have plans to expand to other countries. As part of Mate, you'll also get exposure to Rist Labs, our cofounding studio building ethical, AI-powered B2C products.

We are looking for an Finance Manager who will become the CFO's right hand and gradually take ownership of the majority of the CFO's functions. This is a business-oriented finance role — you will be a real partner to other departments and a key voice in business decisions, not just a reporting function.

Your qualities and skills that will be valued:

• 4+ years of overall experience in finance.
• Experience in FP&A (Financial Planning & Analysis) or as a Finance Business Partner.
• Solid experience in management reporting, budgeting, planning, and forecasting.
• Strong Excel skills and hands-on experience building and working with financial models.
• English at Intermediate level or higher, sufficient for regular verbal communication with teams in Brazil and Poland.
• Strong business orientation and the ability to communicate effectively with different departments.
• Structured approach, self-sufficiency, and the ability to learn quickly.
• Comfortable working in a fast-changing, startup-mode environment where priorities can shift quickly.
• Ability to balance a controlling function with flexibility and collaboration.

Your additional advantages:

• Experience in a Big Four company (EY, Deloitte, KPMG, PwC).
• ACCA certification.
• Experience in large product companies or international corporations.
• Experience working with business metrics and optimizing business processes.
• Negotiation skills.

Your responsibilities will include:

• Running management reporting process
• Unit economics analysis
• Building and maintaining financial forecasts.
• Participating in tax-related projects.
• Gradually taking over the majority of the CFO's functions.
• Working with full autonomy in managing financial processes.
• Identifying and solving business problems, and optimizing processes.
• Acting as a key contributor to business decision-making and influencing business metrics.
• Working with multiple geographies and business models.

We offer:

• Your voice matters — you won't just follow a plan, you'll help make it.
• A no-bullshit culture with 0% bureaucracy.
• A team that shares knowledge and isn't afraid to make mistakes.
• The top EdTech product in Ukraine.
• Competitive salary, regular reviews, Gig contract collaboration.
• Paid sick leave & 22 working days annual vacation.
• Self-development days for continuous learning.
• Personal crisis leave, arranged individually.
• Financial assistance in a medical emergency or if your home was damaged due to war.
• English courses and learning budget.
• Apple equipment.
• Pet-friendly office in central Kyiv with shelter.
• Company-paid lunches.
• Relocation bonus.

Recruitment process:

• Screening interview with HR.
• Technical interview with CFO.
• Final interview with the CFO and CEO.
• Reference check (3 references from previous managers).
• Job Offer.

About the Company

We are a leading research and development company, recognized as one of the largest organizations in Ukraine specializing in fine organic synthesis and the development of advanced synthetic methodologies for organic compounds. Our scientific research contributes to cutting-edge innovations in the pharmaceutical and biotechnology industries, with projects that meet international standards.

Our culture is built around professional excellence, respect, teamwork, social responsibility, care for the scientific community, and proactivity.

We are looking for an experienced Lead Monitoring Engineer (SCOM) to architect, implement, and maintain a proactive enterprise monitoring platform based on Microsoft System Center Operations Manager (SCOM) 2022. Your mission will be to build a monitoring ecosystem capable of identifying and preventing service disruptions before they impact business operations or end users.

Responsibilities

• Design, deploy, configure, and maintain Microsoft SCOM 2022, including Management Servers, Gateways, Operational Database, and Data Warehouse.
• Build and support proactive monitoring for a hybrid Microsoft infrastructure, including:
  • Windows Server 2019+
  • Microsoft Exchange (On-Premises)
  • Microsoft 365 / Office 365 services
• Configure hardware monitoring for physical servers.
• Optimize monitoring quality by:
  • Establishing performance baselines
  • Reducing alert fatigue
  • Creating synthetic transactions and health checks
• Develop and maintain custom PowerShell scripts for automation, monitoring, and custom metric collection.
• Design monitoring standards, dashboards, alerts, and reporting to improve infrastructure visibility and reliability.
• Troubleshoot performance and infrastructure issues across enterprise environments.

Required Qualifications

• 3–5 years of enterprise Windows Server administration experience.
• 1–2 years of hands-on experience with enterprise monitoring solutions, preferably:
  • Microsoft SCOM (2012 R2 / 2016 / 2019 / 2022), or
  • Strong experience with Zabbix, PRTG, or Prometheus and a solid understanding of enterprise monitoring concepts.
• Deep knowledge of Windows internals, including:
  • WMI
  • Event Viewer
  • Performance Monitor (PerfMon)
  • Windows Registry
  • Performance troubleshooting (CPU, Memory, Disk I/O, Network)
• Good understanding of Microsoft Exchange architecture, including:
  • Database Availability Groups (DAG)
  • Mailbox databases
  • Transport queues
• Strong PowerShell scripting skills for automation and custom monitoring.
• Basic Microsoft SQL Server administration, including:
  • Indexes
  • Database file placement
  • High Availability concepts

Nice to Have

• Microsoft certifications such as:
  • MCSA / MCSE (Windows Server)
  • MCSE: Cloud Platform and Infrastructure
  • MCTS: System Center Configuration/Operations Manager
• Modern Microsoft certifications:
  • Microsoft Certified: Windows Server Hybrid Administrator Associate (AZ-800 / AZ-801)
  • Microsoft 365 Certified: Administrator Expert (MS-102)
• ITIL 4 Foundation certification or knowledge of Event Management and Incident Management processes.
• Basic XML knowledge for customization of SCOM Management Packs.

What We Offer

• A unique opportunity to design and build an enterprise monitoring platform from scratch, with significant architectural ownership.
• Work in a complex, enterprise-scale Microsoft infrastructure supporting mission-critical scientific operations.
• Official employment with full social benefits and a competitive, fully transparent salary.
• 24 calendar days of paid annual leave.
• Standard 40-hour work week.
• Fully remote work environment.
• Comprehensive medical insurance.
• Access to on-site dental and massage services (where applicable).
• Challenging and meaningful technical projects.
• Continuous learning, certification, and professional development opportunities.

Our client is building an end-to-end carbon credit platform on AWS that uses geospatial data, APIs, blockchain-based traceability, and AI-driven audit readiness tooling. We’re looking for a senior engineer to help build core backend systems and interoperability layers for an MVP-stage product.

What You’ll Do

• Build backend services in Python
• Design and implement AWS-native architecture and integrations
• Develop API interoperability with third-party data, audit, and ecosystem partners
• Translate analytical and mathematical problems into algorithms and production-ready code
• Support geospatial/data-science driven workflows
• Document architecture, logic, and technical decisions clearly
• Work closely in a startup environment with fast iteration and regular demos

Requirements

• Strong Python backend engineering experience
• AWS Solutions Architect certification
• Deep experience with AWS services and cloud architecture
• Strong mathematical/analytical background
• Ability to turn models/problems into numerical or algorithmic solutions
• Experience with APIs and systems integration
• Strong English communication skills
• Comfortable wearing multiple hats in a startup setting
• Willing to work on a fully AWS stack only

Nice to Have

• Experience with geospatial systems or environmental/climate tech
• Familiarity with data science libraries in Python
• Experience in audit/compliance-heavy workflows
• Exposure to blockchain-enabled traceability systems

Working Style

• Startup-minded, hands-on, pragmatic
• Strong documentation habits
• Comfortable with agile/Scrum-style workflows
• Able to collaborate with at least 4 hours overlap with US Eastern time (up to 8 pm Kyiv time)

Tech interview will include

1. Live Python coding exercise, AWS architecture/integration exercise, Analytical-to-algorithmic problem-solving discussion

Job Summary:

We are seeking a skilled and motivated Network Engineer to join our IT team. The ideal candidate will be responsible for designing, implementing, managing, and troubleshooting network infrastructure to ensure optimal performance and security. This role requires a strong understanding of networking protocols, hardware, and security best practices.

Key Responsibilities:

• Design, implement, and maintain secure and scalable network infrastructure for the company and its clients.
• Monitor network performance and troubleshoot issues to ensure minimal downtime.
• Configure and manage firewalls, routers, switches, and other network devices.
• Implement security measures to protect network systems from cyber threats.
• Collaborate with IT teams to support enterprise-wide projects and infrastructure upgrades. 
• Process network related parts of projects at a scheduled time.
• Perform network capacity planning and optimize performance.
• Maintain and update documentation for network maps/diagrams, configurations and processes.
• Provide technical support and training to internal teams as needed.
• Troubleshoot any network outages, based on 24/7 rotation schedule
   

Required Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Strong knowledge of TCP/IP, LAN/WAN, VPN, firewalls, and network security.
• Experience with CheckPoint, FortiGate, or other networking hardware.
• Familiarity with network monitoring and diagnostic tools (Zabbix, LogicMonitor, Prometeus, etc…) .
• Knowledge of cloud networking solutions (AWS, Azure, or Google Cloud) is a plus.
• Industry certifications such as FCP, CCNP, or equivalent are preferred.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.
• Ability to communicate effectively with clients in English.
• 24/7 availability for any network outages, according to on-call rotation schedule
   

Benefits:

Competitive salary.
Paid time off and US holidays.
Career development opportunities and certification reimbursements.
Remote work environment.
 

Join us and be a part of a dynamic team driving innovation and excellence in networking solutions!

We are a fast-growing international iGaming company with 1,000+ professionals and a portfolio of successful products operating across Tier 1–3 markets worldwide.

Driven by innovation, data, and operational excellence, we create engaging player experiences and continue to expand our global presence. Our teams work in a dynamic, fast-paced environment where ownership, collaboration, and continuous growth are at the core of everything we do.

We are looking for an experienced Head of VIP Operations to lead the end-to-end VIP player lifecycle and drive the commercial performance of the VIP segment.

This is a senior leadership role responsible for managing the entire player journey across PreVIP → VIP → High Roll → Reactivation, ensuring sustainable revenue growth, player retention, and operational excellence.

Key Responsibilities

• Own and manage the full VIP lifecycle, including Active VIP, Recovery, Reactivation, and High Roll segments.
• Drive VIP revenue growth by increasing player activity, deposits, retention, and lifetime value.
• Monitor and optimize key performance metrics, including churn, downgrade, reactivation, and VIP base stability.
• Lead the High Roll function, ensuring effective management, retention, and development of high-value players while balancing commercial opportunities and player risk.
• Oversee the PreVIP pipeline, improving conversion into the VIP segment and accelerating the progression of high-potential players.
• Execute retention initiatives and promotional offers in partnership with the Retention team, ensuring they translate into measurable financial results.
• Evaluate the effectiveness of VIP offers and campaigns, providing actionable feedback to improve segmentation and commercial performance.
• Lead and develop multiple management layers, including:
  • Head of VIP (Active & Recovery)
  • Team Lead, High Roll
  • Head of PreVIP
• Set objectives, monitor KPIs, and drive operational excellence across all teams.
• Oversee the relevance and effectiveness of VIP communications across all touchpoints, ensuring a consistent player experience.

Areas of Responsibility

• VIP Revenue (IN / IN-OUT)
• Active VIP player base
• VIP Retention and Churn
• Reactivation performance
• PreVIP to VIP conversion
• Player engagement, deposit behavior, and lifetime value
• Financial performance of the VIP segment

Requirements

Must Have

• Proven experience managing the full VIP lifecycle with direct ownership of commercial performance (P&L or equivalent business metrics).
• Hands-on experience across all of the following areas:
  • VIP
  • Recovery
  • Reactivation
  • High Roll
• Strong understanding of High Roll player behavior, commercial opportunities, and risk management.
• Experience leading multiple teams within a multi-layer management structure (Heads, Team Leads, Managers).
• Strong understanding of player economics, including deposits (IN), payouts (OUT), hold, churn, retention, and player value.
• Ability to evaluate promotional offers, identify what drives player engagement, and provide strategic feedback to the Retention team.

Nice to Have

• Experience managing a PreVIP function.
• Experience designing and optimizing operational processes.
• Proven track record of scaling VIP operations and growing revenue through player lifecycle management.

What We Offer

• Fully remote work.
• Competitive compensation package with a fixed salary and a monthly performance-based KPI bonus.
• Paid vacation and sick leave.
• Professional onboarding and continuous support.
• Career growth opportunities within a fast-growing international company.
• Access to a corporate psychologist, including individual and group sessions.
• Monthly professional development training with our Learning & Development Department to strengthen your leadership and professional skills.
• A dynamic international environment where your leadership and results have a direct impact on business success.

Think you're the right fit? We'd be excited to get to know you! Apply now and become part of our growing international team.🚀

Our client is a fast-growing US-market tech startup in the entertainment and rewards space.  You'll be the main point of contact for their highest-value users – the ones who are most engaged, most active, and most important to keep happy. This isn't ticket-closing support. It's relationship management: proactive, personal, and responsive. You'll chat with VIP users, understand what they need, and make sure they stay engaged with the platform.
 

What you'll do

• Manage direct communication with VIP and high-value users via in-app chat and other channels
• Respond to questions, issues, and feedback quickly and with genuine care
• Identify patterns in VIP behavior and flag risks or opportunities to the team
• Maintain a warm, engaging tone that keeps users coming back
   

What we're looking for

• 3+ years in customer support or community management in a B2C or gaming product
• Excellent written English – this is the number one requirement
• Highly responsive and available; US users should receive replies within 8-12 hours
• Natural communicator who knows how to build rapport with people online
• Comfortable working independently in a small startup team

Format

Part-time, 60%: either 3 days/week (8h/day) or 5 days/week (5h/day).