Jobs

Data Science UA is a service company with deep expertise in AI and Data Science. Our story started in 2016 with the first Data Science UA Conference in Kyiv, and since then, we’ve built one of the largest AI communities in Europe.

About the client:
Our client began its operations in 1996, originally manufacturing metal and glass architectural structures. Today, the company is a high-tech manufacturing complex that designs and produces turnstiles, road blockers, bollards, fireproof doors, gates, and hatches. The company has international offices in Kyiv, London, and Dubai, with 23 official brand representatives worldwide and a portfolio of 30,000+ completed projects across more than 100 countries.

About the role:
We are looking for a Lead Marketing Specialist to provide strategic leadership for the marketing team and processes, aimed at strengthening brand awareness globally. The primary focus is on building end-to-end analytics, implementing a unified communication strategy, and scaling client acquisition channels.

Requirements:
- 3+ years of experience in a marketing leadership role.
- Strong leadership skills and the ability to communicate effectively with a team.
- Hands-on experience in B2B markets with a deep understanding of client acquisition and retention tools.
- Proven track record in building and managing high-performing teams.
- Experience with digital tools (performance marketing, CRM, automation).
- Solid understanding of branding, positioning, and product management.
- Proactive, responsible, and result-oriented mindset.
- English proficiency at B1+ level or higher.

Key Responsibilities:
- Managing the marketing team and external contractors.
- Developing and implementing the company's overall marketing strategy.
- Team building, goal setting, and marketing performance management.
- Overseeing and managing operational marketing processes.
- Analyzing the market, competitors, and user behavior.
- Maintaining current communication channels and developing new ones.
- Boosting brand awareness in the international market.
- Preparing for participation in international exhibitions and industry events.
- Supporting and optimizing company websites.
- Maintaining a unified communication strategy (PR, Content, SMM, Websites).
- Establishing a KPI system and end-to-end analytics to evaluate marketing effectiveness.

What the client offers:
- Timely salary payments (twice a month).
- Official employment in accordance with Ukrainian legislation.
- Free shuttle service from Kharkivska metro station (Location: Bortnychi district, Kyiv).
- Access to a free gym.
- On-site meals at corporate rates (partially subsidized by the company)

Data Science UA is a service company with deep expertise in AI and Data Science. Our story started in 2016 with the first Data Science UA Conference in Kyiv, and since then, we’ve built one of the largest AI communities in Europe.

About the client:
Our client began its operations in 1996, originally manufacturing metal and glass architectural structures. Today, the company is a high-tech manufacturing complex that designs and produces turnstiles, road blockers, bollards, fireproof doors, gates, and hatches. The company has international offices in Kyiv, London, and Dubai, with 23 official brand representatives worldwide and a portfolio of 30,000+ completed projects across more than 100 countries.

About the role:
We are looking for a Lead Marketing Specialist to provide strategic leadership for the marketing team and processes, aimed at strengthening brand awareness globally. The primary focus is on building end-to-end analytics, implementing a unified communication strategy, and scaling client acquisition channels.

Requirements:
- 3+ years of experience in a marketing leadership role.
- Strong leadership skills and the ability to communicate effectively with a team.
- Hands-on experience in B2B markets with a deep understanding of client acquisition and retention tools.
- Proven track record in building and managing high-performing teams.
- Experience with digital tools (performance marketing, CRM, automation).
- Solid understanding of branding, positioning, and product management.
- Proactive, responsible, and result-oriented mindset.
- English proficiency at B1+ level or higher.

Key Responsibilities:
- Managing the marketing team and external contractors.
- Developing and implementing the company's overall marketing strategy.
- Team building, goal setting, and marketing performance management.
- Overseeing and managing operational marketing processes.
- Analyzing the market, competitors, and user behavior.
- Maintaining current communication channels and developing new ones.
- Boosting brand awareness in the international market.
- Preparing for participation in international exhibitions and industry events.
- Supporting and optimizing company websites.
- Maintaining a unified communication strategy (PR, Content, SMM, Websites).
- Establishing a KPI system and end-to-end analytics to evaluate marketing effectiveness.

What the client offers:
- Timely salary payments (twice a month).
- Official employment in accordance with Ukrainian legislation.
- Free shuttle service from Kharkivska metro station (Location: Bortnychi district, Kyiv).
- Access to a free gym.
- On-site meals at corporate rates (partially subsidized by the company)

We are looking for a Business Analyst. Their primary responsibility is to analyse and evaluate various aspects of a business to identify problems, opportunities, and solutions.

✅ Responsibility:

✔️ Manage Product Backlog: Formulating the list of backlog items and prioritising them as per the critical business objectives.

✔️ Provide effective communication to the stakeholders of the project: The BAis the central communicator between the development team and the stakeholders.

✔️ They need to be clear and concise communicators to ensure there is approval of the stakeholders for all major decisions and strategies.

✔️ Create and Maintain Change Requests Associated with the Product: Predominantly an Operational task. The BA will gather and prioritise operational changes and include them within the Product Backlog for future sprint iteration.

✔️ Define Acceptance Criteria for their Product: The BA must know what they want their product features to achieve.Having strongly defined acceptance criteria is vital to ensure

✔️ that the Product performs to the expected standard. A/C's should always be confirmed with Stakeholders and will be used as a baseline for QA to test against.

✔️ Gap Analysis: By comparing the current state of a business to the desired future state, The BA may identify gaps or areas for improvement. This helps in defining project objectives and goals.

✔️ Change Management: The BA will help manage and support the changes brought about by their or BRO recommendations. This can involve developing change management plans, conducting training sessions, and ensuring a smooth transition to new processes or systems.

✔️ Gather Functional and non Functional Requirements: The BA will ensure that all requirements are gathered and that they meet the Product Managers expectations.

✔️ Verify Requirements: Once the requirements, functional and non functional, have been gathered from the Stakeholder the BA will confirm and agree that the requirements are fit for purpose and use.

✅ Requirements:

✔️ 2-3 years of experience BA/Product Manager

✔️ experience with web dev

✔️ Product development architecture

✔️ Scrum and Agile development methodologies

✔️ User experience principles

✔️ Product backlog management

✔️ Coding and designing (nice to have)

Analytical Skills

Ability to analyse various issues and find workable solutions as quickly as possible. Identify, collect and analyse information, use reason to solve complex problems and make decisions based on logical conclusions.

Decision Making

Use technical, analytical and communications skills to make crucial decisions regarding their products success and development. After identifying an issue you must be able to collect and collate all relevant information, find ways of dealing with it, decide on the best option and implement/evaluate the results.

Social Package

📝 Official employment

🏝18 days of vacation

💊 Medical Insurance

🧑🏻‍💻Equipment for work

We are currently seeking a skilled and driven Senior AI/ML Engineer to join our R&D team.

We believe that you have:

• In-depth knowledge of Machine Learning (ML) and Deep Learning (DL) principles
• A minimum of 3 years of experience working as a Software/ML Engineer
• Strong proficiency in Python programming and ML related libraries and engines
• Experience with AI Agents
• Proven experience in prompt engineering, Large Language Models (LLM)
• LLM Fine-tuning: Experience in fine-tuning pre-trained language models for specific tasks or domains
• LLM Frameworks and Tools: Langchain / LlamaIndex or other + familiarity with other relevant frameworks such as Transformers, GPT-Index, or FAISS
• Experience with one or more machine learning libraries such as TensorFlow, Keras, PyTorch
• Ability to extract meaningful business insights from data and identify the stories behind the patterns
• Willingness to work in an R&D team with shifting priorities and actively engage in PoC initiatives.

• Intermediate or higher level of English proficiency

   

Cool to have:

• Experience with Computer Vision
• Expirience with LLMOps
• DevOps & MLOps: CI/CD pipelines, Docker, Kubernetes
• Experience with SQL, NoSQL and Vector databases

• Experience with NLP, NLU, Semantic Search

   

Responsibilities:

• Collaborate closely with the web development team to design, develop, and deploy machine learning models
• Develop new machine learning models or enhance existing ones to meet project requirements

• Monitor and maintain machine learning models in production, ensuring their optimal performance and stability

   

We offer:

• Flexible schedule
• Horizontal management and communication directly with project stakeholders
• 20 days of paid vacation
• Paid sick-leaves
• Annual activities budget — we endorse your wish to self-improvement
• Remote work

Do you lack the freedom for experiments, while your bonuses are capped by a "glass ceiling"? We are looking for an autonomous player capable of building their own unit and implementing strategies that others lack the courage or budget for.

What you will be doing (Your responsibilities):

• Build and implement SEO strategies focused on growth and visibility.
• Launch and promote multiple sites in high-competition niches (iGaming).
• Create technical tasks for copywriters, link builders, developers, and designers.
• Perform technical on-page and off-page optimization.
• Monitor, analyze, and report SEO performance.
• Develop and execute link building strategies to increase domain authority and visibility.
• Collaborate with the marketing team to integrate SEO into global strategies.

About you:

• 3+ years of experience in SEO (preferably in high-competition niches).
• Solid understanding of search engine algorithms and ranking factors.
• Strong communication skills and readiness to work in a fast-paced environment.
• Proven track record of successfully resolving complex SEO cases and bringing high-competition projects to the TOP
• Upper-Intermediate English or higher.
• Previous iGaming experience is an advantage

We offer:

• Ten days of paid vacation;
• Six days of paid day-offs;
• Personal development plans, mentoring, expert lectures, and book clubs;
• Amazingly friendly and supportive team making your days positive;
• Interesting and exciting projects.

About Marketing Pot:

Marketing Pot is a marketing agency amplifying the impact of exceptional products and services — so that quality becomes the global standard, not the exception.

Our values are:

• Professionalism: We strive for professionalism in all aspects of our operations. We set high standards in communication, interaction with clients and colleagues, and in the performance of our duties. We also value and regularly assess the knowledge, experience, and competence of our employees.
• Quality: We strive for excellence in everything we do. From our products and services to client interactions, we always aim to deliver the best results. We set high quality standards and expect our employees to be responsible for their work.
• Self-Development: We support and encourage the personal and professional development of our employees. We believe in continuous self-improvement and learning, so we encourage our employees to learn new things, expand their knowledge and skills.
• Transparency: We strive for honesty and openness in all our actions and communications. We believe that only through transparent interaction can we achieve mutual understanding and success. We value trust.

If you feel you wanna become the better version of yourself and deliver results you will be proud of, send us your resume. We are waiting for you to join our awesome team ;)

🚀 An international holding is looking for a CEO to launch and scale an ambitious iGaming project from scratch in the CIS market.

This is a key leadership role for someone who wants not just to manage, but to build a business from the ground up and have a direct impact on strategy, product, and results.

🔥 What you’ll do:

• Launch and scale the iGaming product in the CIS market
• Own the full business: strategy, P&L, and growth
• Build and lead a high-performing team
• Drive acquisition, retention, affiliate, and product development
• Optimize unit economics (FTD, NGR, CAC, LTV, ROI)
• Develop and execute go-to-market strategy

🎯 What we’re looking for:

• Proven experience as CEO / Country Director / Head of iGaming
• Strong expertise in the CIS iGaming market
• Track record of launching or scaling products from scratch
• Deep understanding of acquisition, retention, and affiliate models
• Strong leadership and decision-making skills
• English or Russian for daily communication

💡 What you get:

• Full ownership and freedom in decision-making
• Direct access to investors and strategic influence
• Performance-driven environment
• Opportunity to build and scale a business from zero
• Long-term partnership mindset
   

QIT Software is looking for a skilled DevOps Engineer to join as a contractor . You'll own our cloud infrastructure, build tools that make developers' lives easier, and be someone we can count on when things break.

Requirements:

- 3+ years of hands-on experience with GCP (GKE, Cloud Run, Spanner, VPC, IAM)
- Strong Kubernetes skills — deploying, debugging, scaling, and securing clusters
- Solid networking knowledge — VPC peering, VPN setup, DNS, load balancing, firewall configuration
- Experience with Elasticsearch at scale (deployment, tuning, troubleshooting)
- Proficiency with Infrastructure as Code (Terraform, Pulumi, or similar)
- Experience building CI/CD pipelines (Cloud Build, GitHub Actions, GitLab CI, or similar)
- Monitoring and observability expertise — setting up dashboards, alerts, and incident response workflows
- Comfortable being on-call and jumping in to fix production issues overnight when needed
- Strong troubleshooting mindset — you dig until you find the root cause

Responsibilities:

- Design, build, and maintain infrastructure on Google Cloud Platform (GCP)
- Manage and optimize Kubernetes (GKE) clusters for production workloads
- Deploy and maintain services on Cloud Run
- Administer Cloud Spanner databases from an infrastructure perspective
- Manage Elasticsearch clusters — scaling, monitoring, and troubleshooting
- Configure and maintain VPC networks, VPN tunnels, firewall rules, and overall network architecture
- Build and improve CI/CD pipelines and developer tooling
- Set up and maintain monitoring, alerting, and logging (Cloud Monitoring, Prometheus, Grafana, or similar)
- Respond to production incidents and be available for on-call/overnight escalations when critical issues arise
- Document infrastructure, runbooks, and processes

Would be a plus:

- Experience with Cloud Spanner performance tuning
- Familiarity with service mesh (Istio, Anthos)
- Scripting skills in Bash, Python, or Go
- Security hardening experience for cloud environments

Work conditions:

- The ability to work remotely from anywhere in the world;
- Flexible work schedule, no micromanagement, no strict deadlines and free overtime work;
- Work in European and American products with a modern technology stack in different industries (Finance, Technology, Health, Construction, Media, etc.);
- Revision of wages every year or on an individual basis;
- Accounting support and full payment of taxes by the company;
- 100% compensation for remote English lessons;
- 15 paid leaves (PTO) and public holidays.

We are looking for a Designer to join our team for a long-term project. This role supports casino games development. Required an experienced designer with a passion for art and gaming. The primary duties and responsibilities of the Illustrator include researching and establishing concepts, creating mood boards and color palettes, and producing the final detailed renders for game assets. Must be proficient in English, have a flexible art style, and have the ability to be creative in a requested style.
 

Our client is a European software development company working on its gaming platform and online gaming products.

You will be expected to:

• Deliver high-quality graphic assets using the Adobe Creative Cloud Suite of applications
• Have the ability to implement feedback in revisions when necessary
• Provide estimations and time frames for your assigned tasks
• Organize your source file properly to prepare it for animation
• Propose alternate solutions to overcome technical or creative hurdles
• Follow our internal design guidelines
• Coordinate with animators and developers when necessary to ensure efficient deliveries

Full-time remote job.

 About the Company

We are an international iGaming holding building and scaling proprietary products across global markets.

Our ecosystem covers the full cycle of product development — from acquisition and affiliate marketing to CRM, analytics and operational management.
We operate with a performance-driven mindset, focusing on scalable growth and measurable results.

The company is actively expanding across Tier-1-3 markets, offering strong professionals the opportunity to work with real budgets and make a direct impact on business performance.

About the Role

We are looking for a Growth Director who will take ownership of traffic scaling and growth strategy across CIS markets.

This role is ideal for someone who knows how to work with large budgets, test fast, scale efficiently and drive measurable growth.

You will be responsible for building and executing growth strategies, managing acquisition channels and delivering real business results.

🚀 Key Responsibilities

• Build and execute growth and acquisition strategy
• Scale traffic across multiple channels (performance, affiliate, influencer, SEO)
• Manage and optimize marketing budgets ($100k+ monthly)
• Drive product growth and revenue (GGR-focused)
• Identify and test new growth opportunities
• Analyze performance metrics (CPA, ROI, LTV, GGR)
• Collaborate with product, marketing and affiliate teams

🎯 Requirements

• 3+ years of experience in iGaming (performance / acquisition)
• Proven experience managing budgets of $100k+ per month
• Proven track record of scaling products to 1M+ GGR
• Hands-on experience with multiple traffic channels
• Strong analytical mindset and data-driven decision-making
• Experience working with CIS markets (RU, UZ — preferred)

💡 Nice to Have

• Experience working with streamers / influencers
• Understanding of SEO traffic
• Experience launching new products or GEOs
• Experience working with affiliate networks

🔥 What We Offer

✔ Work with large-scale budgets and real growth challenges
✔ Direct impact on product and revenue growth
✔ Fast decision-making environment (no бюрократии)
✔ International team and global markets
✔ Freedom to test, experiment and scale

⚡ Who You Are

• You think in numbers, not assumptions
• You are hands-on and results-driven
• You move fast and test aggressively
• You take ownership and responsibility

📩 Open to conversations — feel free to reach out directly.

Requirements:

At least 2-3 years experience programming in Ruby on Rails

Modern Ruby (3+), modern rails (7+)

Practical experience with RDBMS (preferably PostgreSQL)

Experience implementing APIs

Loves working in an Agile environment, Jira

Experience with source control tools — Git, Github

Experience with UNIX/Linux command line

Ability to solve problems using best practices and principles

Working closely with front-end developers

Will be a plus:

Third-party APIs integrations

TDD

DDD

Knowledge of server management (deployment, monitoring, optimizing, etc.)

Experience working in micro service architecture projects

Experience with Sidekiq

Experience with Elasticsearch

Knowledge of design patterns, basic algorithms and data structures

We offer:

Interesting project and challenging tasks

Professional & career growth

Vacation and sick leaves

Responsibilities:

Work closely together with business, design and other stakeholders of project

Write robust manageable code

Work in an agile team, participation in planning sprints, daily meetings, retrospectives, code reviews

Write unit and integration tests, bugs fixing and provide continuous integration

Use JIRA bug-tracking system, Time Tracker

Suggest ideas to improve work

Be a self-motivated and result oriented team player

About us:

Health24 is a medical information service for cloud storage, online processing and secure real-time sharing of medical information for healthcare workers and patients.

More details here — health24.ua

Automation QA Engineer needed. Join the team for a UK-based healthcare company that enables remote patient monitoring, clinical research, and personalized healthcare.
 

What You’ll Do:
• Design, develop, and maintain automated test scripts
• Ensure product quality through functional, regression, and integration testing
• Collaborate closely with developers, UX/UI designers, and product owners
• Contribute to test strategy, test plans, and quality assurance processes
• Identify, document, and track bugs and inconsistencies
• Support CI/CD pipelines by integrating automated tests into build processes
 

What We’re Looking For:
• 3+ years of experience in QA, with a focus on test automation
• Experience with test automation tools
• Understanding of software testing principles and methodologies
• Experience testing web applications and RESTful APIs
• Basic knowledge of programming/scripting languages (e.g., JavaScript, TypeScript, Python, or Java)
• Familiarity with version control systems like Git
• Strong attention to detail and problem-solving skills
• Good communication skills and ability to work in a collaborative environment
 

Nice to Have:
• Experience with CI/CD tools (e.g., Jenkins, GitHub Actions, GitLab CI)
• Knowledge of performance or load testing tools
• Experience with healthcare or regulated environments
• Familiarity with Agile/Scrum development processes
• Understanding of accessibility and usability testing

At AMS Pilot, we are looking for an Account Manager to become the coordination hub and the "growth brain" of our TikTok Shop projects. This role is for a systematic thinker who can transform data into strategy, identify analytical anomalies before anyone else, and manage the team’s workflow to ensure consistent GMV growth.
 

🧠 What You Will Do

You will manage projects through the following cycle: Data → Problem → Hypothesis → Task → Control.

• Data Strategy: Daily analysis of the sales funnel and understanding the cause-and-effect relationships behind the metrics.
• Operations Control: Monitoring account "health" (violations, statuses, logistics) to ensure uninterrupted store operations.
• Team Coordination: Assigning and supervising tasks for affiliate managers, the content department, and media buyers.
• Performance Reporting: Preparing analytical reports with concrete insights and recommendations for further scaling.
   

🎓 Our Expectations

• Experience: At least 2 years as an Account Manager, Project Manager, or Performance Manager within e-commerce or marketing agencies.
• English Level: C1 (Advanced).
• Analytical Mindset: Deep data analysis skills and proficiency in Excel/Google Sheets.
• System Thinking: Ability to view a project as a holistic system and manage multiple processes simultaneously.
• Ownership: Accountability for results and a proactive approach to problem-solving.
   

💎 What We Offer

• Salary: Competitive compensation based on interview results.
• Remote & Full-time: Work from anywhere with a focus on results.
• Time Off: Paid vacation and sick leave.
• Growth: Continuous learning, development opportunities, and professional scaling.
• Global Scale: Direct involvement in ambitious international projects.
   

Ready to orchestrate successful TikTok Shop projects? Send your CV and let’s build a growth story together!

Hi! We’re Leaply — a fast-growing ecosystem of digital and physical products designed to help people build healthier habits and lead better lives. We launched in 2024 and have already seen explosive growth — 10x revenue in the past six months — with strong traction across the US, Europe, and beyond.

At Leaply, we challenge traditional career paths — we value ownership over job titles, and impact over process. As we scale, we’re looking for a sharp, data-driven Analyst to refine our ops team, enhance team performance, and implement scalable systems.

Role Overview:

As an Analyst, you will be the strategic bridge between raw data and operational excellence. You will join our Operations team to drive efficiency across three key pillars: Monetization, Support, and Online reputation. Your role goes beyond just building reports; you will be expected to uncover hidden patterns, propose data-backed solutions, and actively participate in their implementation, including our upcoming AI-driven automation initiatives.

Technical Stack, that you will work with:

• Data Warehouse: Google BigQuery (Advanced SQL is a must).
• Visualization: Tableau (Creating intuitive, actionable executive dashboards).
• Product Analytics: Amplitude (Analyzing user behavior and funnel performance).
• Innovation: Implementation and optimization of AI/LLM tools for operational workflows.

Key Responsibilities:

• Foundation Building & Data Architecture: As the first analyst in this direction, you will own the end-to-end data flow—from querying and structuring raw data in BigQuery to ensuring a "single source of truth" for the entire Ops department.
• Advanced Analytics & Modeling: Move beyond basic reporting. You will develop antifraud models to mitigate risks and design complex behavioral segmentations to understand user lifetime value and churn triggers.
• Performance Monitoring: Architecting the automated KPI ecosystem and health-check dashboards for Payments, Support, and FirstLook.
• Strategic Insight Generation: Conducting high-level deep-dives into payment failure trends, transaction routing optimization, and operational bottlenecks.
• AI & Automation Integration: Leading the charge in implementing AI/LLM solutions—from automated support ticket classification to predictive routing and fraud detection.
• Actionable Implementation: Working as a strategic partner to Ops Leads to ensure your data models translate into direct business growth and process overhauls.

Potential Candidate Profile:

• Experience: 2+ years of experience in Data or Operations Analytics (preferably in Fintech, SaaS, or high-growth startups).
• SQL Mastery: Proficiency in writing complex, optimized queries (CTEs, Window Functions, etc.).
• Visualization Skills: Proven ability to tell a story with data in Tableau, making complex metrics easy for stakeholders to digest.
• Analytical Mindset: Strong understanding of product funnels (Amplitude) and business unit economics.
• Adaptability: A keen interest in AI/Machine Learning and a willingness to experiment with new automation tools.
• Communication: Fluent in translating data findings into clear business recommendations.

Focus Areas (Your Impact)

• Payments: Minimizing cancell rates, optimizing transaction flows, user segmentation etc.
• Support: Analyzing CSAT, other metrics and identifying high-impact areas for AI chatbot implementation.

• Online reputation: Integrating analytical tools for sentiment tracking across different platforms.

   

Why This Role?

• Build the Function from Scratch: You aren’t just joining a team; you are establishing the analytical culture in a team. You will have the autonomy to define the tools, the methodologies, and the standards for how Operations uses data.
• Path to Data Science: This role is designed for growth. With our focus on AI, anti-fraud modeling, and complex segmentations, you will have the perfect sandbox to transition into Data Science or Advanced Machine Learning roles in case you want.
• High Visibility & Ownership: As the pioneer analyst in this direction, your insights will directly influence executive-level decisions. You will see the immediate impact of every model you build.
• AI-First Environment: You won't be stuck with legacy processes. You will be at the forefront of implementing AI-driven operations, giving you a massive competitive edge in the future market.

What you’ll get:

• Competitive compensation and a high-impact role.
• Full Ownership: Freedom to optimize and evolve the support function as you see fit.
• Support from the best: Access to internal professional communities (Marketing, Product, Operations) within the SKELAR network.
• A meaningful mission: Help millions of people live healthier lives every day.

Leaply is backed bySKELAR, a venture builder with over 10 successful B2C businesses. Beyond business, we support the SKELAR Foundation, a charitable initiative created by employees to support the Ukrainian Armed Forces.

Join us in building the next big thing!

We are looking for a Compensation Analyst. 

Requirements

• Skills in building data models
• Advanced proficiency in Excel and Google Sheets
• Experience writing scripts for Excel and using add-ons
• Ability to set up a process for regular data updates (workflow, stakeholders involved, access permissions)

• Experience creating dashboards in Excel or other platforms

   

Will be plus

• Experience building bots on any platform (Telegram, WhatsApp, Facebook; SendPulse, Pipebot, or any other)

   

Soft Skills

• Perseverance
• Meticulousness in working with data
• Attention to detail

Responsibilities

• Extracting data from various information systems, cleaning it, and preparing it for analysis
• Building interconnected tables and dashboards

• Analyzing the obtained data and identifying patterns and dependencies

   

Our stack: Jira, Excel, Google Spreadsheets

Benefits

• An exciting and challenging job in a fast-growing business groups, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more
• Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed
• Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan — work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day
• Modern corporate equipment based on macOS or Windows and additional equipment are provided
• Paid vacations, sick leave, personal events days, days off
• ️Corporate health insurance program for your well-being
• Referral program — enjoy cooperation with your colleagues and get the bonus
• Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
• Rewards program for mentoring and coaching colleagues
• Free internal English courses
• Yoga classes to help you stay active and energized
• In-house Travel Service
• Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie / book / pets lovers, special office days dedicated to holidays
• Corporate events, team building

Let’s Start With a Hello

We’re looking for a Head of VIP who can build, scale, and lead a high-performing VIP direction from strategy to execution.
If you know how to turn high-value players into long-term loyal clients — and teams into strong retention machines — this role is for you.

Who We Are

We’re an international iGaming & Entertainment platform активно expanding across global markets.
Our VIP segment is a ключевой драйвер роста, and we’re focused on building premium, personalized experiences across LATAM, Portugal, and Uzbekistan.

Our culture?
Fast and flexible.
Player-first mindset.
Data-driven decisions.
Real ownership, real impact.

What You’ll Be Doing (Head of VIP)

Owning and developing the global VIP strategy across key markets.

Building, managing, and scaling the VIP team (VIP Managers, Retention, Support).

Designing and implementing retention strategies for high-value players.

Driving key KPIs: LTV, retention rate, churn reduction, VIP revenue.

Defining segmentation, player lifecycle, and personalized engagement approaches.

Overseeing VIP communications across all channels (calls, chats, messengers).

Managing complex and sensitive VIP cases (payments, KYC, disputes, high-risk clients).

Collaborating cross-functionally with Product, Payments, Risk, Marketing, and CRM teams.

Optimizing bonus structures, VIP programs, and loyalty mechanics.

Analyzing performance, building reports, and continuously improving processes.

What Makes You a Great Fit

Proven experience as Head of VIP / VIP Lead  in iGaming.

Strong background in managing VIP teams and scaling operations.

Deep understanding of retention, player behavior, and VIP lifecycle.

Experience working with one or more GEOs: LATAM,  Tier 1, Uzbekistan.

Excellent leadership, communication, and decision-making skills.

Hands-on mindset — able to both build strategy and execute.

Strong analytical thinking and data-driven approach.

Fluent English (additional languages are a plus).

Bonus Points

Experience launching or rebuilding VIP direction from scratch.

Strong knowledge of VIP bonus models and loyalty systems.

Experience working in high-growth, fast-paced environments.

Multicultural team management experience.

What’s In It for You

Fully remote work format.

5/2 schedule (no night shifts).

Competitive salary + performance-based bonuses.

Real ownership of VIP direction and influence on business results.

Paid onboarding and full support during adaptation.

Career growth in a fast-scaling international company.

Let’s Wrap It Up

If you know how to build strong VIP relationships, scale teams, and turn retention into real revenue — we want to meet you.

Let’s build VIP that players don’t want to leave. 🚀