Jobs

We are seeking an experienced Head of Product/ СРО to drive strategic growth and optimization of our multi-brand portfolio in the iGaming industry. This role requires a data-driven leader who can manage complex product ecosystems while collaborating across multiple departments to deliver exceptional user experiences and business results.

HOW YOU WILL MAKE AN IMPACT

Strategic brands management

• Develop and implement brands growth strategies for the affiliate program.
• Analyze market competition and identify growth opportunities.
• Optimize brands user experience (UX/UI).
• Introduce new features, automate processes, and enhance products performance.

Collaboration with the Marketing Department

• Develop attractive offers and bonus structures for partners (exclusive bonuses/events).
• Monitor partner performance and segment them based on efficiency.
• Optimize the product for efficient traffic acquisition across different channels.

Analytics and Performance Control

• Track key metrics (LTV, ARPPU, GRR, Dep Sum, churn rate, etc.).
• Work with PBI reports to identify bottlenecks in the product.
• Analyze traffic sources and player behavioral patterns.
• Conduct daily KPI analysis, detect anomalies, and resolve them.
• Collaborate with the analytics team to create dashboards and reports for product insights.

Internal Team Collaboration & Product Team Management

• Work closely with marketing, design, retention, legal, development, finance, and support

teams.

• Define tasks for designers and developers (API integrations, UI improvements).
• Analyze and optimize payment solutions.
• Develop and improve internal product department workflows and cross-team interactions.
• Prioritize tasks for the development and product teams.

Compliance & Security

• Ensure brand compliance with legal department requirements under available licenses.
• Monitor traffic quality and gaming activity.

Innovation & Scaling

• Improve the efficiency of new traffic acquisition channels.
• Ensure timely launches of new brands and features.
• Develop strategies for maintaining and growing existing brands.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 5+ years product management with 3+ years in iGaming
• Strong UX/UI and conversion optimization knowledge
• Expertise in gaming metrics (LTV, ARPPU, GRR, churn rates etc.)
• Proven cross-functional team leadership experience
• Strategic thinker with execution focus
• Strong analytical and problem-solving abilities
• Ability to thrive in fast-paced, multi-brand environment

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

About the Role

We develop configuration, commissioning, and diagnostic software for power meters, power quality analyzers, and energy monitoring systems deployed in industrial facilities, power plants, data centers, and critical infrastructure worldwide.

The software communicates directly with physical devices over industrial communication protocols and is used for configuration, monitoring, firmware management, diagnostics, and data analysis.

Quality in this domain matters: defects can lead to incorrect energy measurements, missed fault events, communication failures, regulatory non-compliance, and costly field issues.

We are looking for a hands-on QA Engineer to own quality across desktop applications, communication layers, and integration with real hardware devices.

What You'll Do

• Design and execute manual and automated test plans for desktop configuration software communicating with physical power measurement devices 
• Validate end-to-end device workflows: 
  • device discovery 
  • configuration writes 
  • parameter reads 
  • firmware upgrade flows 
  • diagnostics and monitoring 
  • event and log retrieval  
• Perform integration and system-level testing across: 
  • software 
  • firmware 
  • communication interfaces 
  • physical hardware devices 
• Work with Modbus communication over multiple transports: 
  • TCP/IP 
  • RS-232 / RS-485 
  • USB 
• Build and maintain automated tests for .NET/C# applications and communication layers 
• Verify Modbus register maps and protocol-level behavior with bit/offset accuracy 
• Reproduce customer and field issues in laboratory environments using real hardware and simulators  
• Build and maintain test setups and QA lab infrastructure 
• Analyze logs, communication traces, and device behavior to isolate failures 
• Write test documentation, test cases, checklists, and validation reports 
• Collaborate closely with software, firmware, hardware, and system engineers 
• Own defect reporting and tracking in Jira and participate in root-cause analysis 

Required Qualifications

• 3+ years of experience in QA, testing, or validation of software and/or hardware-integrated systems 
• Strong manual testing skills: 
  • exploratory testing 
  • regression testing 
  • integration testing 
  • system testing 
  • test design methodologies 
• Experience testing desktop applications (WPF preferred) 
• Experience with automated testing tools and frameworks 
• Hands-on experience with industrial or device communication: 
  • Modbus 
  • TCP/IP 
  • serial communication 
• Experience working with physical hardware devices in laboratory environments 
• Ability to analyze communication and protocol-related issues 
• Experience writing clear test documentation and bug reports 
• Jira or other Quality Management Systems experience 
• Strong English reading/writing skills 

Preferred Qualifications

• Experience testing embedded, industrial, IoT, instrumentation, or energy systems 
• Knowledge of power metering or power quality systems 
• Experience with .NET / C# 
• Python for automation, tooling, or simulators 
• Experience with CI/CD systems: 
  • TeamCity 
  • Jenkins 
  • Azure DevOps 
  • GitHub Actions 
• Experience with UI automation tools for desktop applications 
• BSc in Electrical / Electronic Engineering — advantage 
• Additional industrial protocols: 
  • IEC 61850 
  • DNP3 
  • IEEE519

Tech Stack

• .NET / C# 
• WPF Desktop Applications  
• Modbus TCP / Serial 
• RS-232 / RS-485 
• TeamCity / Jenkins 
• Jira / Confluence 
• Hardware simulators and physical power measurement devices 

Why Join Us

• Work on real industrial systems deployed worldwide 
• Direct interaction with hardware, firmware, and software teams 
• Hands-on engineering environment with real devices and labs 
• Small and highly technical team with strong ownership 
• Opportunity to influence product quality at the system level 
• Work on products used in critical energy and infrastructure environments

Admiral Studios is a fast-growing Ukrainian IT outsourcing company, specializing in web development, mobile development, UI/UX, and SEO.

We embrace the latest and most advanced technologies: Node.js, React, Laravel, Shopify, Python, and WordPress.

We create quality projects for clients in the US, Europe, the UK, and Canada 🌍, especially Healthcare, Real Estate, and E-commerce projects.

Currently, our team consists of more than 60+ skilled experts 👨‍💻, and we are constantly growing.

Now, we’re looking for a Marketing Specialist (Part-time) ⭐️ to help us strengthen our marketing direction, generate qualified leads, and improve brand positioning across multiple channels. If you have a strategic mindset, hands-on B2B marketing experience, and enjoy building scalable marketing initiatives — this role is for you.

As a part of our growth team, you’ll work closely with sales, recruiters, management, and designers to launch and optimize marketing activities that directly impact business growth.

For a perfect match, we expect 🎯

• 3+ years of experience in B2B marketing / growth marketing / digital marketing / consulting roles
• Experience working in IT outsourcing / software development / SaaS / B2B services
• Strong understanding of outbound & inbound marketing funnels for lead generation
• Hands-on experience with US / EU / UK markets
• Ability to independently launch, test, and optimize marketing initiatives
• Strategic and системне мислення with strong analytical skills
• Confident communication and presentation abilities
• Proactive ownership mindset and ability to work in uncertain environments
• Experience collaborating cross-functionally with sales, recruiters, designers, and developers
• Strong understanding of ICP development, buyer personas, and customer journey mapping
• Practical experience with LinkedIn marketing and personal branding initiatives
• Hands-on experience with Email Marketing (campaigns, segmentation, sequences, nurture logic)
• Understanding of positioning and competitive differentiation in B2B markets
• Experience with marketing analytics: CAC, CPL, conversion rate, attribution, funnel performance
  Confident use of Google Analytics / Looker Studio / Meta Ads / Google Ads
• Understanding of SEO basics and performance marketing principles
  Experience with CRM systems such as HubSpot, Pipedrive, or similar
  Ability to conduct competitor and market research with actionable insights
• Experience testing hypotheses and running A/B experiments
  Understanding of AI tools for marketing automation and content workflows
• Upper-Intermediate English level (B2+) or higher

Nice to have 💎

• Experience working in outsourcing / outstaff / agency environments
• Experience building founder or company personal brands
• Basic understanding of sales processes and lead qualification
• Experience with automation tools and no-code workflows
• Knowledge of UX/UI and CRO principles
• Experience launching webinars, events, or partnership initiatives
• Experience working with Clutch, Upwork, or other B2B acquisition channels
• Experience building marketing documentation, frameworks, and internal processes
• Understanding of content marketing and thought leadership strategies

Duties & Responsibilities 💼

• Analyze the current marketing direction and identify growth opportunities
• Develop and improve marketing strategies for IT outsourcing services
• Launch and optimize outbound & inbound lead generation initiatives
• Generate and test new marketing hypotheses and acquisition channels
• Build and improve conversion funnels and customer journey flows
• Collaborate with sales and management teams on marketing initiatives and positioning
• Support company branding and differentiation in competitive markets
• Conduct market research, competitor analysis, and ICP refinement
• Create and optimize LinkedIn and email marketing campaigns
• Monitor marketing performance and prepare actionable insights & reports
• Participate in improving internal marketing workflows and operational processes
• Work closely with designers, recruiters, developers, and sales managers on growth initiatives
• Contribute to building a scalable and systematic marketing function within the company
• Use AI and automation tools to improve marketing efficiency and execution speed

Why Join Admiral Studios?

⭐️Growth-Oriented Environment – value efficiency, flexibility, and results. 

🤝Team Spirit – Regular corporate online & offline events to keep the team connected
📚Professional Development Support – we provide:

• A structured Performance Review system.
• Access to an internal knowledge library.
• Career growth opportunities with a clear development plan.
• A budget for improving work processes and implementing new ideas.

🧘Work-Life Balance – Enjoy a flexible work schedule and a fully remote work model.
✅Paid Time Off – 20 vacation days + 10 sick leave days per year.

💰Competitive compensation package - fixed salary + performance-based bonuses tied to closed deals and sales results.

Hiring steps: 
Screening — Tech Interview — CEO Interview — Job Offer 

If your experience and skills match our candidate scorecard, the recruiting team will contact you within 5 business days 💙

Don't forget to provide your Telegram nickname for contact.

We are looking for a proactive Middle Business Development Manager who is ready to drive client acquisition, build long-term partnerships, and support the company’s growth in the eCommerce domain. If you are confident in lead generation, negotiations, and closing deals — we’d love to meet you.

Responsibilities:

• Customer acquisition;
• Participation in the process of systemic lead generation and sales activities of the company;
• Support and processing on new and existing sales channels and sales sources;
• Participation in the process of pre-sales and sales activities;
• Lead validation, requirements gathering Clarification of the client’s requirements (problems) and conducting sales activities (closing deals);
• Conclusion of transactions and support of the process of entering the project/client;
• Creation of commercial offers;
• Account management out upselling and cross-selling events for new and existing company clients;

• Work on a clear track of Sales plans , sales metrix and KPIs: leads worked, calls, offers, offer value sent, deals won, new clients, revenue. 

   

Requirements:

• 3+ years of experience in IT sales;
• Proven experience in closing deals with the ability to present;
• Proven technology knowledge (service, service lines, product);
• High level of English (Upper-intermediate);
• Experience in closing deals on outsourcing and outstaffing models;
• Experience in selling projects/solutions of web development and eCommerce;
• Experience in selling solutions for eCommerce (web, mobile);
• Experience with B2B and B2C segments.
• The presence of closed deals from at least 3 different sales channels (with the ability to demonstrate results).

Will Be a Plus:

• Successful experience of sales activities in a particular region or country;
• Experience in selling solutions and services based on CMS Magento, WordPress;
• Successful sales experience in several channels;
• The ability to design and implement a sales funnel using various sales tools.

We Offer:

• In-house tech talks & knowledge sharing;
• Remote work;
• Flexible and negotiable working schedule;
• Paid sick leaves, vacations, days off;
• Growth plan and bonuses for additional responsibilities/activities;
• Fair compensation that scales with your skills.

Hi there! We’re Onicore — a growing fintech company building user-friendly payment solutions for a global audience.
We are looking for an HR Generalist with a strong focus on recruitment, who is not afraid to take ownership of their decisions and ideas, and is able to work autonomously in a fast-paced environment.
 
What you’ll do:
​

• Provide personnel policy and procedure guidance to employees and management.
• Respond to human resources-related inquiries.
• Assist with payroll processing.
• Create and distribute internal communications regarding status changes, benefits, or company policies.
• Administer new employee on-boarding and orientation.
• Develop and maintain talent management processes.
• Monitor employee morale and company culture.
• Identify future staffing needs.
• Maintain employee personnel records.
• Conduct exit interviews and recommend corrective action if necessary.
• Managing the end-to-end hiring process, including drafting job descriptions, screening resumes, conducting interviews, and extending job offers.

What we expect you to have:
- 3+ years of experience as an HR Generalist.
- Strong focus on recruitment and understanding of the full hiring cycle.
- High level of independence and ownership.
- Strong communication skills and structured thinking.
- English proficiency at Upper-Intermediate level or higher.
- Experience working in IT, product, and/or service companies.
 
What’s on us:
- Competitive salary and benefits package.
- Opportunities for professional development and career growth.
- Health insurance.
- Remote work with the possibility to visit our office in Kyiv.
- Space to share your ideas and bring them to life.
 

Is this all about you? Send us your CV!

Niko Technologies is a FinTech payment processor and provider licensed to operate in the EU market. Our goal is to level up worldwide payments by providing high-tech products to business owners and individuals.

We are expanding and that’s why we are looking for an Account Manager to join our team.

If you dream to work in the sphere of finances and latest technologies, we are ready to consider your candidacy. We have employees from other spheres who have achieved quite striking results in financial services.

If you feel that is about you, then we are waiting for you!

Requirements:

Experience at the financial company;

Strong English skills;

Good negotiating skills;

Be a result-oriented person

Working experience on а similar position.

Your future duties:

Getting new clients through database of the company;

To build an effective relationship with new customers;

Establishing trust with potential clients;

Working with customers* (providing support via email, chat and phone)

Reasons to join us:

Globally-oriented company with better career prospects.

Highly-professional, challenging and motivating work environment.

The opportunity to participate in viable projects and upgrade your professional skills.

Flexible working hours;

Competitive salary and bonuses. Salary depends on professional skills, experience and is determined by results of the interview. We are ready to discuss it individually, please specify your wishes.

Open up new horizons and be part of the future with us!

Waiting for your CV

QA Engineer with strong TypeScript and Playwright automation skills

Qualifications:
— 3–5 years of experience.
— Strong TypeScript + Playwright skills (CI/CD, flaky test debugging).
— Experience with manual testing, PR reviews, and test documentation.
— Ability to review tickets/designs and spot gaps in product logic.
— Experience analysing user behaviour (Mixpanel), production issues, and incidents.
— Product mindset and collaboration with PMs and Designers.
— Experience testing integrations, analytics, email flows, and landing pages.

* Time Zone: CET / European time zones.
* Engagement: Full-time
* English: Upper-intermediate

- product analytics tools (Mixpanel, GA, Amplitude, etc.)

We are looking for an enthusiastic QA professional with a strong background in automation testing, particularly using Playwright, who is passionate about team management, mentoring, and guiding engineers. The ideal candidate thrives in helping engineering teams grow, enjoys supporting projects from inception, and is eager to foster best practices in both manual and automated testing, while occasionally contributing directly to practical automation projects to maintain hands-on expertise.

Key Responsibilities:

• Design, develop, and maintain automated test scripts primarily using Playwright. The role includes actively working on practical automation projects alongside mentoring responsibilities.
• Lead and mentor a team of QA engineers, providing guidance on automation and manual testing best practices, test strategy, and career development.
• Communicate effectively with clients and stakeholders to gather project requirements and set clear QA expectations.
• Establish and improve test infrastructure and frameworks, including building automation from scratch for new projects.
• Advise on testing strategies, including manual, functional, regression, and API testing, ensuring robust coverage of critical workflows.
• Utilize AI-based tools and techniques to enhance QA efficiency, accuracy, and reporting.
• Conduct load and performance testing using tools like k6 (or JMeter) when applicable.
• Adapt testing strategies to changing project requirements, balancing quality, speed, and scalability.
• Participate in hiring, interviews, and technical evaluations for new QA team members when required.

Key Requirements:

• Minimum of 3 years in QA, with significant experience in automation testing.
• Solid hands-on experience with JavaScript/TypeScript (2+ years); knowledge of Python or other programming languages is a strong plus.
• Strong practical experience with Playwright (2+ years) for web automation.
• Experience with mobile automation using Appium; knowledge of other mobile frameworks is a plus.
• Demonstrated ability to set up testing frameworks, environments, and CI/CD pipelines from scratch.
• Proven mentoring and leadership skills, with experience guiding newcomers or junior QA specialists.
• Ability to stay hands-on with practical automation projects while leading the team.
• Intermediate or higher level of English.
• Excellent communication skills, including direct client interaction and team collaboration.

Nice to Have:

• Practical knowledge of load/performance testing tools (k6, JMeter).
• Experience reviewing code and ensuring best practices across automation teams.
• Understanding of management processes and delivery lifecycle.

We Offer

• Challenging work on a high-security banking/finance platform.
• Collaborative international team.
• Opportunity to work on cutting-edge mobile and backend systems.
• Flexible working conditions.
• Legal support.
• Paid sick leaves and medical insurance.
• Paid vacations.
• Free English classes.

We’re building a cross-browser Fingerprint SDK and a high-performance backend for fraud detection and risk analysis. 

We’re looking for a Software Engineer who enjoys
working close to the browser, handling large-scale data, and solving non-trivial engineering problems.

DARLY SOLUTIONS is an international IT company specializing in delivering innovative solutions across FinTech, MedTech, SaaS, etc.

With years of experience in web and mobile development, UI/UX design, Quality Assurance, AI, and machine learning, we pride ourselves on creating impactful products that drive success for our clients.

Since 2018, we have successfully completed over 250 projects.
Examples of our work across various domains can be found on our website - https://www.darly.solutions/

We leverage cutting-edge technologies to craft powerful, forward-thinking solutions tailored to our clients’ needs. Our team is proficient in a diverse range of tools, including Angular, NestJS, React, Vue, PHP, Ruby, NodeJS, and many others.
 

What You’ll Work On
- Develop and maintain a cross-browser Fingerprint SDK using Vanilla;
- JavaScript/TypeScript, focused on performance, accuracy, and resilience against ad blockers and privacy restrictions;
- Build backend services with Node.js (Express) to process and analyze large volumes of collected data;
- Work with ClickHouse for analytical workloads and MySQL for transactional data;
- Design and optimize raw SQL queries for high-performance data access;
- Contribute to fraud detection and risk analysis systems by identifying patterns and anomalies in data.

What We’re Looking For
- 3+ years of experience with JavaScript/TypeScript and raw Node.js (Express)
- Strong experience with JavaScript in the browser

- Experience writing and optimizing raw SQL queries
- Familiarity with high-volume data processing or analytics systems
- Bonus: experience with fingerprinting, anti-fraud systems, or cybersecurity

Nice to Have
- Experience dealing with ad blockers, tracking prevention (Safari/Firefox), or
similar constraints
- Background in security, fraud detection, or risk analysis

What we offer:

- Flexible work format - remote, 8-hour working day without time trackers;
- Competitive salary;
- TIght-knit and friendly team;
- Personalized career growth;
- Up to 50% coverage of the cost of professional courses;
- Vacation time, sick-leaves, national holidays ;
- Competitive bonuses for a personal recommendation of new employees;
-Professional development tools (mentorship program, tech talks and workshops);
- English classes with a teacher;
- Corporate events and team buildings.

Are you passionate about WordPress and eager to push its boundaries? Do you have a firm grasp of both front-end and back-end development? Then join our team and help build beautiful, cutting-edge, high-performing WordPress solutions.

We are an innovation-driven WordPress agency with expertise covering the entire website creation process. Our clients are enterprise-level companies, medium-sized businesses, and start-ups. 

You responsibilities:

• Develop and maintain pixel perfect WordPress websites and e-commerce solutions
• Create plugins for WordPress
• Build Gutenberg blocks
• Collaborate with designers, developers, and clients to deliver tailored solutions
   

Our requirements:

• At least 3 years of commercial experience with WordPress development
• Have experience making native Gutenberg blocks
• Have worked with the Full Site Editor
• Deep understanding of JS, HTML, SCSS, PHP and MySQL
• Git and Git Flow
• Know how to use WordPress Coding Standards (PHP CodeSniffer)
• Know how to make websites load faster (Google PageSpeed Insights)
• Can write your own plugins, themes, and clean, well commented code
• Can work well in a team, work on your own, and organize your work well
• Can make websites that work well on different devices and resolutions
• Can speak English at least at a B1 level

Nice to have:

• AI passionate
• DevOps skills

We will harmonize perfectly if you are:

• A team player
• Reliable and committed to quality
• Ambitious
• Constantly seeking knowledge
• Eager to try new tools and develop new skills

What we offer:

• Competitive salary based on experience
• Flexible working hours and remote work options
• Opportunity to work on diverse and exciting WordPress projects
• Professional development and training opportunities
• Supportive and collaborative team environment
• Modern tools and technologies to enhance your workflow
• Long-term cooperation with growth opportunities

🎯 THE ROLE
We're a mid-7 figure Amazon beauty brand (chin masks & eye masks) scaling to 8 figures. We need a supply chain built for scale, not survival - diversified suppliers, optimized freight, bulletproof inventory systems, and aggressive cost discipline.
This is not a maintenance role. You will architect our supply chain for the next stage of growth.

🔥 CORE VALUES
These aren't words on a wall. They define who we hire, who we promote, and how we make decisions every day.

● Extreme Ownership: We own everything in our world. No excuses. No finger-pointing.
● Grow or Go: We grow, or we make room for someone who will. Complacency is the enemy.
● Bias for Action: When in doubt, move. 80% of the information is enough.
● Multiply: We use AI, automation, and systems to multiply our effort and outpace competitors.
● Innovation: We don't copy. We create. The standard is "is this different, and is it better?"

🏆 WHAT SUCCESS LOOKS LIKE (FIRST 12 MONTHS)

● 98%+ in-stock rate. Zero stockouts on top sellers.
● 2+ qualified backup suppliers per major SKU within 6 months.
● Blended COGS down 10–15%.
● Landed shipping cost down 15–25% per unit. Emergency air freight reduced 90%+.
● Inventory management system built by day 90. Fully documented by day 180.

We are a fast‑growing iGaming startup seeking a strong Affiliate Manager with proven experience across Tier‑1 traffic sources and an established partner network. Our team combines deep industry expertise, many years of hands‑on experience, and a strong professional network - making us ambitious, highly capable, and ready to scale. We need a professional who can build partnerships from scratch, scale high‑quality traffic, and strengthen our team with expertise and connections.

We are seeking a professional who has:

 • 3+ years of experience in affiliate marketing,

 • strong expertise in Tier 1 markets (preferably Europe),

 • solid experience working with FB, SEO, PPC, influence traffic and others.

Key Responsibilities:

• Develop and scale the affiliate program across Tier 1 regions

• Identify, onboard, and nurture strategic affiliate partnerships

• Monitor and optimize key performance metrics (CPA, ROAS, LTV)

• Represent the company at international industry events and conferences

What We Offer:

• Fully remote position with flexible working hours

• Competitive base salary + performance-based bonuses

• A fast-paced environment with real growth opportunities

The Role

We are looking for an experienced, self-motivated SDR to work down the funnel processing, qualifying, and nurturing sales opportunities for our Sales department. You will be the first and most critical step in our sales process, identifying and nurturing relationships with potential clients.

What You'll Do

• Identify and research target companies (startups and SMBs) that fit our ideal customer profile.
• Analyse and qualify leads based on their potential needs, budget, and timeline for custom software projects.
• Engage new prospects through strategic outreach (email, LinkedIn, direct messages).
• Clearly articulate Metaproject's value proposition as a technical partner.
• Book qualified discovery meetings for our Account Executives.
• Maintain clean and accurate records in our CRM (Pipedrive).

Requirements

• 3+ years of B2B SDR experience in the IT services / Outsourcing is required.
• Proven track record of consistently meeting or exceeding targets.
• Excellent communication and presentation skills, both written and verbal.
• Ability to understand and explain technical services to both tech and business people.
• Highly organized and self-disciplined (this is a remote role).

Why Join Metaproject?

• Be a foundational member of a growing sales team.
• Work with a 100% remote and flexible team.
• Sell high-value, interesting custom projects to innovative companies.

Retention Team Leader

Join one of the leading global brokerage firms and become part of a high-performing, dynamic team in the exciting world of Forex and CFD trading. With a strong international presence and over a decade of success, we empower traders worldwide by providing innovative tools, advanced platforms, and exceptional support.

Position: Retention Team Leader

Location: Kiev & Odessa Offices, Ukraine

Employment Type: Full-time

The Opportunity

We are seeking a High-Caliber Retention Team Leader to lead, inspire, and manage our retention team. This is a high-impact role where you will drive team performance, implement retention strategies, and ensure exceptional client satisfaction.

Key Responsibilities

• Lead, coach, and motivate a team of retention agents to achieve performance targets.

• Develop and implement retention strategies to maximize client satisfaction and loyalty.

• Monitor team KPIs and provide performance feedback and training.

• Analyse client behaviour, track churn, and identify opportunities to improve retention.

• Collaborate with management to optimize processes, reporting, and data-driven decision-making.

• Ensure compliance with company policies, regulatory requirements, and best practices.

Ideal Candidate

• Proven leadership experience in Forex, CFD, or financial services retention or sales teams.

• Strong track record in managing high-performing teams and achieving ambitious KPIs.

• Excellent communication, interpersonal, and analytical skills.

• Results-driven, proactive, and able to thrive in a fast-paced environment.

• Ability to mentor and develop team members for long-term success.

What We Offer

• Competitive basic salary with an attractive commission structure.

• Opportunity to work in a dynamic, multinational, and multicultural environment.

• Career growth and professional development opportunities.

• Access to cutting-edge tools and technology to drive team success.

Ready to Lead a Winning Team?

If you have the experience, drive, and ambition to lead a high-performing retention team, we want to hear from you!

Only shortlisted candidates will be contacted. All applications will be treated with strict confidentiality

We are looking for a Manual QA Engineer who will help ensure the quality and stability of our gambling games during an active product growth stage.

In this role, you will directly impact the final user experience, game quality, and release stability while working with different game mechanics — from classic slots to modern crash-style games. You will also have the opportunity to grow into automation testing in the future.

Responsibilities:

• Manual testing of gambling games 
• Testing slot games and game logic
• Functional, regression, cross-browser, and cross-platform testing
• Verifying bonus features, free spins, multipliers, RTP logic, and other game mechanics
• Identifying, documenting, and tracking bugs
• Testing UI/UX, animations, and overall game behavior
• Collaborating closely with developers and product team

• Participating in QA process improvements and test documentation creation

   

Requirements:

• 2–3+ years of experience in Manual QA
• Commercial experience in gambling projects
• Experience testing slot games — must have
• Understanding of gambling/gaming product specifics
• Experience with bug tracking systems
• Understanding of SDLC/STLC
• Experience writing test cases and checklists
• Attention to detail and strong analytical thinking

• Good communication skills and teamwork mindset

   

Nice to have:

• Experience or basic knowledge of automation testing
• Interest in growing into Automation QA in the future
• Experience testing crash games

• Experience with DevTools, Postman, or API testing

   

We offer:

• Direct impact on product quality and releases
• Opportunity to grow into automation testing
• Modern gambling products and challenging tasks
• Flexible processes and fast decision-making
• Competitive compensation and professional growth opportunities