Jobs

For 16 years, Alty has reached the top lists of mobile and desktop application developers for fintech, crypto, retail, banking, and tourism. Our professional expertise in UI/UX design, mobile, and web development of high-load applications used by millions of users worldwide. You know us for sure if you use Monobank, Privat24 for Business, ZakazUA, EasyPay, Kashable, or Sfera Living System. We also have a partnership with Visa and Mastercard. Our clients are enterprises and corporations that recommend us to partners. We put the customer at the heart of all we do and achieve our best together. Join us!

Now we are looking for a Project Manager to join our team.

What you need for this role:

— At least 3+ years of successful experience as a Project Manager.
— Working experience with web projects is a must.

— Experience working with complex systems involving numerous integrations with internal and external services.

— Experience in managing projects with a full-cycle development.

— Deep understanding of SDLC.

— Deep knowledge in risk management.

— Hands-on experience using Claude and other AI tools for process automation.

— Ability to plan and visualize both plans and project results, reporting.

— Good skills in working with requirements and backlog slicing.

— Experience in setting up and maintaining development processes (Agile methodologies).

— Ability to communicate clearly and concisely.

— Prominent leadership traits.

— Proficiency in Jira and Confluence tools.

— Experience in PO or BA roles is a huge plus.

— Native-level proficiency in Ukrainian.

Your goals in this role:

— Make product development transparent and predictable.

— Monitor team performance and help them achieve their goals.

— Maintain a common product vision among external customers and the internal development team.

— Contribute to the growth of the company’s project management culture.

What we offer for you to succeed:
— Warm and friendly working environment with flexible start (from 8:00 to 11:00) based on personal preferences and team meetings.
— We put a healthy work-life balance first.
— Caring for physical and mental health — compensation of a psychologist and sports to choose from.
— Speaking Club and English with a teacher.
— Volunteer projects that help the state get closer to victory.
— Ability to work from our office in Kyiv or fully remote.
— A space to grow both professionally and personally. A wide variety of exciting projects, the best hardware for your work, regular performance reviews, educational workshops, and team coaching.
— No tiresome bureaucracy. If you need something — just ask and get it.

Our employees describe working here as a welcoming, collaborative, and impactful experience. If you are a creative and energetic person, we cannot wait to see you on board!

For 16 years, Alty has reached the top lists of mobile and desktop application developers for fintech, crypto, retail, banking, and tourism. Our professional expertise in UI/UX design, mobile, and web development of high-load applications used by millions of users worldwide. You know us for sure if you use Monobank, Privat24, ZakazUA, EasyPay, Kashable, or Sfera Living System. Our clients are large businesses and corporations that recommend us to partners. We put the customer at the heart of all we do and achieve our best together. Join us!

Now we are looking for a Product Owner/Business Analyst to join our team.

Requirements:

— Solid experience (at least 3+ years) with business requirements analysis in IT.

— Experience working with complex systems involving numerous integrations with internal and external services.

— Confident knowledge of business analysis diagrams and modeling techniques (e.g., BPMN, UML, ERD, Use Case, Sequence, Activity, Context, Role/Responsibility, Dependency, Flowchart, State and Data Flow).
— Understanding of UX principles and patterns.

— Backlog and release management.

— Deep knowledge of business metrics and analytics, including documentation creation for implementation.

— Skills of reading and documenting intersystem integration (web-services, REST, XML/JSON).

— Practical knowledge of Artificial Intelligence (AI) tools and technologies

— Reading and creating business documentation (SRS, BRD per feature, data mappings etc).

Skills:

— Ability to transform business requirements into consistent requirements specifications for development and design teams.
— Ability to create and maintain analytics events taxonomy.

— Strong analytical skills to make a critical assessment of the information from numerous sources.

— Systems thinking and functional decomposition skills.

— Ability to effectively leverage AI in daily work to optimize processes, improve productivity, enhance decision-making, and drive continuous improvements.

— Ability to manage several interrelated streams of the project.

— Experience in creating and thinking through a user story.

— Solid understanding of principles and specifics of the SDLC.

— Understanding of the client-server architecture.

— Native-level proficiency in Ukrainian.

It will be a plus if you have:

— Skills in using modern business analysis tools (Visio, Business Studio, Axure, Sigma, Balsamiq).

— Ability to make architecture-related decisions.

— Proven record of the launch of several successful products.

Responsibilities:

— Transforming business requirements into consistent requirements specifications for the teams.

— Requirements gathering and prioritization with the Product Manager.

— Developing user/business flows.

— Business Features and Project specifications writing.

— Participating in building road maps and release planning.
— Working on analytics with DA and Product Manager.

— Planning, refinement facilitation.

— Aligning scope plans with other teams, dealing with dependencies.

— Documenting data flow diagrams, preparing entity descriptions.

— Design review for compliance with business requirements.
— Explanation of requirements for the frontend team or client team regarding the creation of functionalities.
— Performing requirements management, prioritization, traceability, verification, and validation of the requirements.

What we offer for you to succeed:
— Warm and friendly working environment with flexible start (from 8:00 to 11:00) based on personal preferences and team meetings.
— We put a healthy work-life balance first.
— Caring for physical and mental health — compensation of a psychologist and sports to choose from.
— Speaking Club and English with a teacher.
— Volunteer projects that help the state get closer to victory.
— Ability to work from our office in Kyiv or fully remote.
— A space to grow both professionally and personally. A wide variety of exciting projects, the best hardware for your work, regular performance reviews, educational workshops, and team coaching.
— No tiresome bureaucracy. If you need something — just ask and get it.

Our employees describe working here as a welcoming, collaborative, and impactful experience. If you are a creative and energetic person, we cannot wait to see you on board!

Proxima Research International is a group of companies specializing in data management and information solutions for the pharmaceutical market. We deliver expert services in CRM/ETMS implementation and support, healthcare professionals database management, omnichannel marketing, BI solutions, IT development, market research, and consulting.

We are currently looking for a Head of Managed Services.

Key Responsibilities

• Automate customer support processes.
• Implement the optimal platform for managing the customer support service.
• Build and coordinate the Help Desk and Customer Response Managers team.
• Define, monitor, and manage team KPIs.

Experience and Skills

• Experience in setting up and administering Zendesk.
• Experience in building KPI systems and managing support team performance.
• Upper-Intermediate (B2) English or higher.
• Experience in implementing and configuring AI chatbots is an advantage.
• Experience working in B2B product support (SaaS is a plus).

We Offer

• Direct reporting to the Head of Business Unit.
• Established customer support resources with opportunities for innovation.
• Hybrid working format.
• Official employment.
• Competitive salary with a fixed base and quarterly bonuses.
• Standard working hours: 9:00 AM – 6:00 PM.

If you are interested in leading the Managed Services function, optimizing customer support processes, and driving service excellence in an international company, we would be happy to meet you.

Mandatory Skills
- Minimum 3+ years of hands-on Python backend development experience in production environments
- Strong Python fundamentals (clean code practices, typing discipline (where used), debugging, and performance awareness)
- Experience building web APIs with a modern framework (FastAPI) and designing maintainable endpoints
- Strong understanding of API patterns (authentication/authorization basics, input validation, pagination, versioning, consistent error contracts)
- Solid database experience (PostgreSQL preferred - schema design, migrations, indexing, query optimization, transaction basics
- Experience with asynchronous/background processing and handling retries
- Experience writing tests (pytest or similar): unit + integration tests, mocking, test data strategy
- Familiarity with production-grade practices (logging, monitoring basics, configuration management, secure secrets handling)
- Ability to detect, analyze, and resolve issues in production systems
- Comfortable doing root-cause analysis
- Ability to work independently in a remote setup with proactive, clear communication.

Responsibilities:
- Build and ship backend features for Obriy AI / SURE platform - APIs, services, and workflow components that power automation, integrations, and knowledge modules
- Design, implement, and maintain clean, well-documented REST APIs (and internal service interfaces) with strong validation and error handling
- Integrate with external systems (CRMs, support tools, messaging channels) using stable adapters, retries, and safe failure handling
- Implement background processing and asynchronous workflows (queues, schedulers) for long-running tasks and integrations
- Maintain and improve data models and persistence: schema changes, migrations, query performance, data consistency
- Improve reliability and observability: structured logging, metrics, tracing, alerts, and practical runbooks
- Troubleshoot production issues, perform root cause analysis, and deliver robust fixes with minimal regression risk
- Write and maintain automated tests (unit/integration) and support QA with clear test scenarios and reproducible cases
- Participate in code reviews, contribute to backend best practices, and keep engineering documentation up to date
- Collaborate closely with Frontend, DevOps, and Product teams to refine requirements, estimate work, and deliver iteratively.

Nice to have: 
- Experience with LLM/GenAI integrations (OpenAI-compatible APIs), prompt orchestration, tool-calling patterns, and safety considerations
- Familiarity with RAG pipelines (embeddings, vector databases, document chunking, retrieval quality evaluation)
- Experience designing integration connectors 
- Knowledge of event-driven architecture (Kafka/RabbitMQ/NATS) and distributed systems concepts
- Experience with Docker and Kubernetes-based deployments (understanding runtime constraints and observability)
- Familiarity with security best practices: OAuth/OIDC, RBAC/permissions modeling, audit logs, data protection principles
- Experience with performance tuning: profiling, caching strategies (Redis), async I/O optimization
- Experience working in B2B SaaS / enterprise environments with reliability and compliance expectations.

Asabix is an IT company that has been developing CRM/ERP systems, AI solutions, B2B portals, and eCommerce platforms for businesses in the US and Europe since 2017.

We already have live projects with US-based clients that are actively used in their day-to-day operations. This means you won’t be starting from scratch in sales — you’ll have real cases to build trust and close deals faster.

We work both on custom development (outsourcing) and on our own products.

Responsibilities:

• Identify and acquire new clients in the US;
• Build and maintain a network with decision-makers;
• Run discovery calls and present our services;
• Identify business needs and shape solutions together with the technical team;
• Prepare commercial proposals;
• Manage deals from first contact to contract signing;

• Work with CRM (lead tracking, deal stages, pipeline management);

   

Requirements:

• At least 1 year of experience in B2B IT sales;
• Experience working with US clients or a solid understanding of the US market;
• Strong spoken and written English;
• Ability to generate leads independently and build a pipeline;
• Understanding of selling custom development and digital products;

• Experience working with CRM systems.

   

What we offer:

• Remote work with a focus on the US market;
• Fixed salary + commission from closed deals;
• Coverage of conference and industry event expenses;

• Fast decision-making without unnecessary bureaucracy.

   

We’d be glad to work together.

Наш клієнт — міжнародна онлайн-гемблінгова компанія, що надає послуги ставок на спорт і казино з сильною присутністю в Латинській Америці. Їхня стратегія — це якісний, персоналізований ігровий досвід, що базується на сучасних технологіях та локалізованих сервісах. Компанія розробляє та запускає власні ігри для казино, а також керує власними платформами CRM, CS і бек-офісу.

Ідеально для тих, хто прагне:

• Покращувати маркетингові робочі процеси та операційні процеси між командами;
• Керувати маркетинговими операціями: організацією зустрічей, веденням документації, управлінням дошками Jira та надавати підтримку керівнику відділу маркетингу (Head of Marketing) у щоденних робочих питаннях;
• Керувати процесами роботи з лендінгами: плануванням завдань, контролем виконання, підтримкою бібліотеки лендінгів та їх безперервним удосконаленням;
• Забезпечувати координацію між внутрішніми та зовнішніми командами;
• Керувати дорожньою картою (roadmap) маркетингових проєктів та забезпечувати своєчасне виконання завдань;
• Вести комунікацію зі сторонніми партнерами;
• Інтегрувати інструменти штучного інтелекту (AI) та автоматизацію в повсякденні робочі процеси команди;
• Відповідати за операційну аналітику та звітність маркетингової функції;

• Вирішувати оперативні (ad-hoc) завдання та нестандартні робочі питання.

   

Досвід, який стане твоєю перевагою:

• Від 2 років досвіду роботи на посаді Project Manager, Operations Manager або аналогічній ролі;
• Глибоке розуміння бізнесу у сфері iGaming, зокрема принципів роботи медіабаїнгу, SMM та маркетингових воронок;
• Практичний досвід роботи з Jira та Confluence;
• Впевнене володіння методологіями управління проєктами: Scrum, Kanban, управління беклогом та пріоритизація завдань;
• Досвід роботи з лендінгами: постановка завдань, контроль якості (QA) та управління циклами доопрацювання (ітераціями);

• Базове володіння AI-інструментами є обов’язковим; досвід їх просунутого використання буде значною перевагою.

   

Ми цінуємо:

• Комфорт при роботі в умовах швидких змін і невизначеності;
• Відповідальність за результат і самостійне доводення завдання до завершення без додаткового контролю;
• Сильні комунікаційні навички: ефективна координація кросфункціональних команд та вміння вести переговори із зацікавленими сторонами;
• Відкритість, доброзичливість і легкість у знаходженні спільної мови з колегами з різних команд та корпоративних культур;

• Проактивність у виявленні прогалин в процесах і пропонування шляхів їх удосконалення ще до того, як виникає відповідний запит.

   

Наші клієнти пропонують конкурентні переваги для підтримки вашого професійного та особистого зростання, зокрема:

• Орієнтація на здоров’я та добробут;
• Глобальне медичне страхування;
• Можливості для зростання;
• Програми бенефітів (компенсація спорту / стоматології / психолога тощо);
• Бонуси за досягнення результатів;

• Динамічне робоче середовище.

   

Долучайся — і нехай твоя історія зростання розпочнеться.

English version:

Our client is an international online gaming company offering sports betting and casino services, with a significant presence in Latin America. Strategic focus is to deliver a high-quality, personalized gaming experience, leveraging advanced technology and localized services to cater to the preferences of the different Latin American players. Develop and launch own Casino Games, as well as operate own CRM, CS and Back-office platforms.

Perfect for those who aim to:

• Own and improve marketing workflows and operational processes across the teams;
• Manage marketing operations: meetings, documentation, Jira boards and Head of Marketing support in day-to-day issues;
• Lead landing page operations — task planning, execution control, library maintenance, and continuous improvement;
• Drive coordination between the internal and external teams;
• Manage the marketing team’s project roadmap and ensure delivery;
• Manage communication with third-party partners;
• Embed AI tools and automation into day-to-day team workflows;
• Own operational analytics and reporting for the marketing function;

• Handle ad-hoc issues.

   

Experience you’ll need to bring:

• 2+ years in a Project Manager, Operations Manager, or similar role;
• Solid understanding of iGaming business — how media buying, SMM, and marketing funnels work in the industry;
• Hands-on experience with Jira and Confluence;
• Proven command of PM methodologies: Scrum, Kanban, backlog management, prioritization;
• Experience working with landing pages — ordering, QA, and iteration cycles;

• Basic AI tool proficiency is required; advanced usage is a strong advantage.

   

It’s a perfect match if you have those personal features:

• Comfortable operating in fast-changing, ambiguous environments without waiting for perfect clarity;
• Takes ownership and drives results without being pushed;
• Strong communicator — able to align cross-functional teams and negotiate with stakeholders;
• Open, approachable, and easy to work with across different team cultures;

• Proactive in spotting process gaps and proposing fixes before being asked.

   

Our clients offer competitive benefits to support your professional and personal growth, including:

• Health & Wellness Focus;
• Global Medical Coverage;
• Growth Opportunities;
• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
• Performance-Driven Rewards;

• Dynamic Work Environment.

   

Apply, and let your growth journey begin.

We are looking for an Email Compliance Manager to own all communication, ticket management, and compliance coordination with ESPs across a large client portfolio.

You will be responsible for writing, submitting, and managing all interactions with ESP support, compliance, abuse, and deliverability teams. You will act as the strategic communication layer between internal teams and ESPs, ensuring every issue is resolved efficiently and professionally.

You must understand how ESP compliance teams think, how deliverability systems operate, and how to frame communication to achieve optimal outcomes while protecting client accounts.

WHAT WE ARE LOOKING FOR

Must-have

• 3+ years in ESP-side, compliance, deliverability, or direct ESP communications roles
• Strong understanding of ESP compliance systems, abuse handling, and deliverability mechanics
• Exceptional written English (near-native or native level) — writing is your core tool
• Proven ability to manage 30+ clients across different niches simultaneously
• Strong risk identification and problem anticipation skills
• High attention to detail (errors in ESP communication have real consequences)
• Comfortable working flexible hours and across US time zones when required
• Able to operate across all niches without personal or moral restrictions

Nice to have

• Direct experience working inside an ESP (support, compliance, deliverability)
• Familiarity with major ESP internal processes and decision-making systems
• Experience coordinating cross-functional technical or compliance resolutions
• Background in email marketing or marketing operations

WHAT YOU WILL OWN

ESP & Compliance Ticket Management

• Own all ESP ticket submissions and lifecycle management across 30+ clients
• Track, prioritize, and manage all active tickets from open to resolution
• Ensure nothing is lost, delayed, or left without follow-up
• Maintain structured logs of all communications, statuses, and outcomes
• Prioritize tickets based on urgency, compliance risk, and business impact

ESP Communications & Written Strategy

• Write and send all communications to ESP support, compliance, and deliverability teams
• Handle responses to abuse complaints, compliance flags, warnings, and suspensions
• Adapt tone, framing, and strategy based on ESP, issue type, and client context
• Know when to escalate, push back, or concede to protect client accounts
• Ensure all communication is precise, professional, and strategically optimized

Risk & Compliance Management

• Identify deliverability and compliance risks before they escalate
• Understand downstream consequences of every ESP interaction
• Propose mitigation strategies to the Head of Project for high-risk situations
• Stay updated on ESP policy changes, compliance rules, and deliverability trends
• Anticipate issues before they become account-threatening problems

Internal Coordination

• Work closely with email marketers, project managers, and production teams
• Translate ESP requirements into clear internal action items
• Ensure required changes are implemented before responding back to ESPs
• Maintain clear stakeholder communication on all ticket statuses and outcomes
• Follow through until every issue is fully resolved

WHO FITS THIS ROLE

The ideal candidate has worked on the ESP side and understands exactly how compliance and support teams evaluate risk, requests, and sender behavior.

They are a strategic writer who understands that every word sent to an ESP affects outcomes. They can manage a large portfolio of clients without losing track of detail, risk, or urgency.

They are fast, precise, and highly detail-oriented. They think several steps ahead, identifying risks before they become incidents.

They are comfortable working across all niches and understand that this is a behind-the-scenes operational role, not a client-facing or visibility-driven position.

WHO WE ARE

We are a fast-growing operation managing email marketing and deliverability across 30+ clients in multiple niches. We handle all ESP communications and compliance processes on behalf of our clients entirely behind the scenes. The role acts as the final point of contact with email service providers (ESPs), where precision, strategy, and speed directly impact client deliverability and account safety.

This is a high-volume, high-stakes environment. A missed ticket or poorly framed response can result in account restrictions or permanent suspension.

You will report directly to the Head of Project and work closely with internal teams to ensure all ESP issues are resolved end-to-end.

Flexible availability is required. ESP compliance issues do not follow business hours.

At Avanquest, we build software that makes digital life genuinely easier, for everyday users and professionals alike, all over the world. Smooth document management, faster and safer devices, and browsing without the hassle: we spot the everyday frustrations and fix them. Millions of people around the world count on us. And we're just getting started.

We're growing fast, and we're hungry for more. With teams across North America and Europe, we tap into a wide range of perspectives to push our thinking further. AI isn't a buzzword here, it's a real engine for change. We use it to sharpen our products, break new ground, and build experiences that actually move the needle.

Creativity and boldness are welcome at every level. We don't want order-takers, we want builders. The best idea wins, no matter who it comes from. Here, personal ambition and team spirit don't compete, they feed each other. If you want to stretch yourself, make a real impact, and win as a team, you're in the right place.

What you'll be responsible for:

Model Serving & API 

• Evaluate and deploy open-source LLMs via vLLM, Ollama, or TGI on GPU infrastructure; 
• Design and maintain a REST API with auth, rate limiting, versioning, and API documentation; 
• Optimize inference: quantization, batching, and concurrency tuning for latency/cost trade-offs. 

Web App Integration 

• Integrate AI features into our web apps and document processing platforms; 
• Build AI-powered UI components: chat interfaces, inline suggestions, smart search, and summarization widgets; 
• Collaborate with frontend engineers on UX patterns specific to async and streaming AI responses. 

Document Orchestration 

• Design multi-step orchestration pipelines for document ingestion, parsing, classification, and extraction; 
• Integrate OCR, layout detection, and chunking strategies for PDFs, Word docs, spreadsheets, and scanned images; 
• Build RAG pipelines with hybrid retrieval (dense + sparse) over document corpora; 
• Implement task queues and async workers to handle high-volume document processing reliably. 

Platform & Collaboration

• Write technical docs, so the platform is maintainable by the whole team and accessible for technology partners; 
• Stay current on the open-source model ecosystem and advise on model selection and upgrades.

The profile we're looking for:

• 3+ years of experience across backend, API design, and web technologies;
• Proven track record deploying or integrating LLMs in production (open-source models strongly preferred);
• Hands-on knowledge of REST API design and at least one API framework;
• Experience building AI features in web apps, including streaming and async response handling;
• Familiarity with document processing workflows — OCR, parsing, classification at scale;
• Comfortable designing multi-step orchestration pipelines with task queues, retries, and failure handling;
• Strong communication skills; able to reason about trade-offs across latency, cost, and accuracy with stakeholders.

Here's what we offer:

Working at Avanquest means thriving in an environment where performance and well-being go hand in hand. We believe in flexibility, balance, and ongoing professional growth.

Here's what's waiting for you:

• A flexible hybrid work model, with the option to work remotely from abroad.
• Competitive pay that recognizes your value and your talent.
• A full insurance package for you and your family.
• A bonus program that rewards your performance and your drive.
• A generous vacation and time-off policy, because we believe in real rest.
• We're committed to growing your potential and investing in your professional development.
• A stimulating, diverse, and multicultural environment where every perspective counts.

We value and support diversity. We are committed to providing an environment that promotes inclusion and respect for all. We therefore encourage women, people of all gender identities, Aboriginal people, and people with disabilities to apply for our positions.

Visit our website: www.avanquestgroup.com

A leading UK-based financial services company in the medical and dentistry sectors is hiring a Lead–Senior PHP Software Engineer to join their core Automatic Lending Platform (ALP) team.

The platform powers automated lending, loan management, payment processing, and integrations with credit bureaus, lenders, and payment providers. This is a full-stack role with a strong focus on backend PHP development, working on a mature, mission-critical financial system.

The engineering team follows an AI-forward approach, actively using tools like GitHub Copilot, Claude, and Cursor to accelerate development, while maintaining high standards for security, correctness, and code quality.

Responsibilities

• Develop and maintain features across automated decisioning, loan management, and payment processing
• Build integrations with credit reference agencies (TransUnion, Equifax), lenders, and payment gateways
• Implement automated workflows using event-driven architecture and decision engines
• Work with multi-tenant systems, ensuring data isolation and security
• Optimize database queries and caching for performance and scalability
• Contribute to REST API development for internal and external integrations
• Write and maintain unit and functional tests (Codeception)
• Participate in AI-assisted code reviews
• Debug production issues involving financial transactions and third-party integrations
   
• Required Skills & Experience
• 3+ years of PHP experience (PHP 8.1+)
• Strong hands-on experience with Yii2 (ActiveRecord, components, modules, behaviors)
• Solid understanding of MVC, OOP, modern PHP features
• Strong MySQL skills (complex queries, transactions, indexing, migrations)
• Experience building RESTful APIs and authentication systems (OAuth, API keys, sessions)
• Experience with background job processing / queues
• Understanding of caching strategies (Redis)
• Frontend basics: CSS (Flexbox, Grid), responsive design
• Experience with Git, Docker, and software testing practices
• Ability to work with large, legacy codebases
• Strong debugging skills and critical thinking, especially when reviewing AI-generated code
  
  Nice to Have
• Experience in fintech, lending, or financial services
• Knowledge of Vue.js 3
• Experience with event-driven architectures, rule engines, or workflow systems
• Experience with payment processing, open banking, or credit bureaus
• Experience using AI coding tools (Copilot, Claude, Cursor)
• Experience with CI/CD pipelines, TypeScript, or other PHP frameworks (Laravel, Symfony)
  
   

Summary

• Support Engineer with 1-2 years of experience in customer service, skilled in troubleshooting and resolving technical issues on a digital platform.
• Experienced in handling inbound communications, prioritizing tasks, and escalating complex cases to higher-level support teams.
• Fluent in English and French, providing effective bilingual customer support.
• Proficient in office tools and basic technical terminology, with a strong focus on delivering timely, accurate solutions and guiding users on platform features.
• Preference will be given to candidates with voice/phone support experience.
• Locations: Ukraine, Bulgaria, CZ, Slovakia, Poland, Romania

Job Description

We are looking for a Support Engineer to join a cross-functional development team, providing frontline support to users of a digital platform. In this role, you will interact directly with customers, helping resolve a variety of issues - from account access challenges to guidance on platform usage and best practices.

Roles and Responsibilities

• Respond promptly and professionally to incoming customer inquiries via phone and email, ensuring timely resolution.
• Effectively manage daily workload while maintaining up-to-date knowledge of company products and services.
• Fully address customer questions and issues, ensuring they have the necessary support and resources.
• Educate users on key platform features and processes to enhance their experience and independence.
• Escalate complex issues to higher-level support teams when needed.
• Meet or exceed key performance metrics, including response time, resolution time, and customer satisfaction.
• Troubleshoot technical issues and provide practical solutions while maintaining a professional and positive attitude.

Key Skills and Qualifications

• 1-2 years of experience in customer support or a related field.
• Strong written and verbal communication skills in English and French.
• Excellent problem-solving and critical-thinking abilities.
• Customer-oriented mindset with empathy and confidence in communication.
• Ability to work both independently and as part of a team.
• Basic computer proficiency, including familiarity with office applications.
• Understanding of basic technical terminology is a plus.

Additional Information

• Supportive and growth-oriented work environment.
• Opportunities for professional development through internal events, courses, and certifications.
• Flexible working arrangements and comprehensive benefits package.

Technologies and Tools

• Office productivity tools and standard computer applications.
• Communication via phone and email.
• Troubleshooting using technical knowledge and structured problem-solving approaches.

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications and regulatory technologies.

We are looking for a Systems Analyst to join our teams!

Requirements:
- 3+ years of experience as a Business Analyst, Systems Analyst, or Product Owner;
- Working knowledge in the area of application development and system integration;
- Excellent analytical skills, able to design complex data flows and business processes;
- Proven experience of document/process design activities (UML,BPMN);
- Experience with both traditional waterfall SDLC and Agile/Lean methodologies;
- Experience with different communication protocols (REST, GRPC, events, messaging);
- Experience of working with Microservice architecture;
- Experience with Open API specifications;
- Experience in creating system specification artifacts;
- Experience with business process re-engineering;
- English level: Upper-Intermediate or above.

Will be plus:
- Experience in a related field (gambling) is a big plus;
- Experience working with SQL and No-SQL databases;
- Knowledge of messaging patterns;
- Knowledge about integration middleware principles;
- Knowledge of Git, Docker, Markdown language, Grafana, Postman, Plantuml;
- Basic knowledge of Golang programming language.

Responsibilities:
- Write detailed business requirement documents, functional specifications and integration specifications for use by developers to modify, enhance or fix the systems;
- Collaborate with development teams to understand architecture implications for business decisions;
- Interaction with key stakeholders to gather and analyze business requirements, consulting them on opportunities and risks;
- Compile detailed documentation for technical teams (architects, developers, QA, etc.);
- Research and evaluate emerging technologies, including both hardware and software;
- Creation and maintenance of documentation in areas of responsibility (requirements specifications, user manual, maintenance manual, etc.);
- Ownership and detailed understanding of the features and functions of products and applications from the area of ​​responsibility. This knowledge usage to identify opportunities and threats for new requirements;
- Detailed Requirement Specifications: Create detailed specifications of requirements for software development, ensuring they are clear, complete, and aligned with business objectives.

Our benefits to you:

☘️An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed

🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided

🏖Paid vacations, sick leave, personal events days, days off

💵Referral program — enjoy cooperation with your colleagues and get the bonus

📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences

🎯Rewards program for mentoring and coaching colleagues

🗣Free internal English courses

✈️In-house Travel Service

🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie / book / pets lovers and more

🎳Other benefits could be added based on your location

Aleori is an early-stage startup developing a Flutter-based mobile family organization app with a strong focus on playful user experiences.

We're looking for a 2D Artist / Illustrator to help shape the visual identity of our product by creating illustrations, environments, props, icons, and other artwork for our app.

This is an initial 1–2 month freelance contract with the possibility of long-term collaboration based on the first results.

What you'll do

• Create illustrations, environments, props, icons, and decorative assets.
• Design reusable illustration assets for our Flutter application.
• Collaborate with the founders to define the product's visual identity.
• Prepare clean, production-ready assets for developers.
• Maintain a consistent illustration style across the product.

We're looking for someone who has

• 3+ years of professional experience as a 2D Artist / Illustrator.
• A strong portfolio of digital illustration work for mobile apps, games, or other digital products.
• Professional proficiency in Adobe Illustrator and Photoshop (or equivalent).
• Experience creating reusable, production-ready assets for digital products.
• Strong understanding of composition, color, and visual consistency.
• Ability to iterate quickly based on feedback.
• Experience with AI-assisted creative tools.
• English: Intermediate+.

What we offer

• Remote freelance collaboration with flexible working hours.
• Direct impact on the visual identity of a new product.
• Small, collaborative team with fast decision-making.
• Opportunity to extend the collaboration beyond the initial contract.

How to apply

Please include:

• Portfolio (required)
• Hourly or monthly rate
• Availability

We are seeking a Site Reliability Engineer; this is a fully remote job in the European time zone.

What You'll Be Doing

• Configuring and optimizing Nginx, php-fpm, PostgreSQL, ElasticSearch, Redis, RabbitMQ in production (daily routine)
• Monitoring system health with Prometheus, Victoria Metrics, Icinga, Opsgenie, Jira Service Management (daily routine)
• Managing cloud infrastructure: compute, storage, IAM, VPCs, load balancers
• Ensuring high availability and responding to incidents
• Participating in monthly on-call rotation (1 shift/month, 24h, with compensating days off)

Must Have

• Linux (RHEL) is required
• TCP/IP networking, firewalls, routing, load balancing
• Production experience with Nginx, php-fpm, PostgreSQL, ElasticSearch, Redis, RabbitMQ
• Monitoring stack: Prometheus, Victoria Metrics, Icinga, Opsgenie
• Cloud infrastructure management (any major cloud)
• English - Upper-Intermediate spoken (required)

Nice to Have

• Terraform, Ansible, Jenkins, GitLab CI
• Docker, Kubernetes, Helm
• Puppet DSL, PuppetDB
• ELK / OpenSearch stack

Conditions

• FOP contract
• Schedule: local business hours, Mon–Fri + 1 on-call shift/month (24h) with 2 compensating days off
• 24 vacation days/year

Rezono is a performance marketing agency, partnering directly with Meta, Snapchat, Google, Newsbreak. The company provides its clients (publishers, webmasters, arbitrage teams) with ad accounts on all of the platforms mentioned. Moreover, Rezono helps customers optimize campaigns and leverage all the features of platforms to maximize revenue. The company deals with verticals such as home improvement, leadgen, loans, insurance, e-commerce, and mainstream dating.

At the moment, Rezono is searching for a skilled Client Partner, who will help build a strategic approach for new customers' attracting and further growing. 

Your tasks:
- searching and cold outreaching of potential clients - publishing companies, affiliate teams;
- presenting the opportunities of potential cooperation with Rezono to potential clients, building win-win trustful relations;
- representing company at the TOP conferences within the performance marketing industry;
- brand-awareness activities.

You will be a good match, if you have:
- solid expertise in the affiliate marketing industry, deep understanding of the key market players;
- strong hunter's mindset and persistent approach to client attraction;
- vast network of relevant connections;
- a background in attending conferences;
- a well-developed personal brand and recognition.

What we offer:
- 100% remote job;
- flexible types of contract;
- fixed rate + attractive commission paid throughout the entire client lifecycle.

Are you ready to accept this challenge? Let's explore this amazing career opportunity together!

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications and regulatory technologies. 

We are looking for a Senior People Partner to join our team!

This role is for an experienced professional who can build strong partnerships with teams, implement modern HR practices, drive process automation, and contribute to employer branding initiatives.

Requirements:

- A proven passion for HR or psychology, with at least three years' relevant experience in the field;

- Exceptional communication skills, with the ability to build meaningful and authentic relationships with diverse personality types;

- Strong active listening, negotiation and presentation skills, fostering an environment where all parties feel valued and understood;

- Proficiency in using Google Docs and Sheets as integral tools in daily tasks, managing them with ease and efficiency;

- A proactive and collaborative approach, with a willingness to contribute to both large initiatives and smaller tasks as required;

- Experience in managing HR teams.

- Experience at all ELC stages.

Responsibilities:

- Comprehensive HR process management. Supporting specialists throughout the entire employee lifecycle within the group of companies.

- Policy and procedure development. Participate in the creation, implementation and regular review of HR policies and procedures. Ensure that these policies are adapted to meet the specific needs of different teams;

- Facilitate the onboarding process for managers and ensure they are well understood in HR processes;

- Act as a collaborative partner to managers and leaders, providing guidance and support on HR and organizational matters. Ensure that leaders are equipped with the tools and insights needed to inspire and manage their teams effectively;

- Employee engagement and satisfaction monitoring. Regularly monitor and assess employee satisfaction levels, identify areas for improvement and implement strategies to enhance the overall employee experience;

- Provide trusted advice and organizational support. Act as a trusted advisor to team members on HR and organisational matters, providing guidance and ensuring they have a reliable point of contact for support;

- Strengthen corporate culture and employer branding. Develop and implement innovative initiatives to strengthen the culture and employer brand, both internally and externally. Actively promote the organisation's unique value proposition;

- Provide tailored team support and development. Identify the specific needs of each team and implement targeted activities to address them;

- Working closely with L&D Department, help to develop and deliver soft skills programmes to support the professional development of team members and ensure they are equipped to deliver exceptional results;

- Propose and coordinate internal events designed to strengthen team unity, celebrate achievements and reinforce the organisation's culture and values.

Benefits:
☘️An exciting and challenging job in a fast-growing product company, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and other;

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;

📍Beautiful offices in Warsaw, Limassol work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;

🧑🏻‍💻Laptop & all necessary equipment for work according to the ecosystem standards;

🏖Paid vacations, personal events days, days off;

🫖Paid sick leave;

👨🏻‍⚕️Medical insurance;

💵Referral program enjoy cooperation with your colleagues and get the bonus;

📚Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy;

🗣Free internal English courses;

🧘Sport benefit;

🦄Multiple internal activities: online platform for employees with quests, gamification and presents for collecting bonuses, RedCore talks club for movie and book lovers, board games cozy evenings, special office days dedicated to holidays;

🎳Company events, team buildings.