Jobs

We’re seeking a proactive and connected Sales Manager with experience, preferably in real estate development, architecture, or SaaS sales. You’ll drive growth by promoting web-based solutions to developers, architects, and brokers across international markets.
You’re a Great Fit If You:
● Have 2+ years of international B2B sales experience, ideally in proptech, real estate development, or architecture.
● Nice to have experience selling SaaS/web/digital tools (especially in real estate).
● Are fluent in English (Ukrainian is a plus).
● Are confident with remote presentations and closing deals via Zoom.
● Bonus: You’ve worked with LinkedIn Sales Navigator, email outreach tools, or other lead-gen software.
Your Responsibilities:
● Leverage your network to close first deals within the first month.
● Conduct live product demos via Zoom (our CRM + 3D tools + web platforms).
● Qualify incoming leads, address objections, and personalize proposals.
● Collaborate with marketing and product teams to refine the sales process.
● Attend real estate expos (travel covered by the company).

What You Bring:
● Confidence in handling international B2B cycles (2–3 weeks average).
● Results-driven mindset: you own your KPIs and know how to hit them.
● Strong communication and presentation skills.
What Company Offers:
● Base salary + performance-based bonuses (% of sales).
● Warm leads, tested outreach templates, pitch decks, and demo support.
● International growth focus: help us expand to Dubai, Europe, LATAM.
● Flexible schedule and remote-first culture.
● Fast and exciting product with a short sales cycle.

We are a US-based software development company that works closely with fast-growing startups across multiple industries.
Our team includes 190 professionals working remotely across 30 countries, and we continue to grow globally.

We are looking for a People Operations Specialist who will be the voice of our internal culture, supporting employees across the employee lifecycle, strengthening internal communications, and helping the team stay connected in a fully remote environment.

We actively use AI and automation to reduce routine work and improve processes. At the same time, our main goal is to free up time for what matters most - people. For us, employees are not just resources but a key value of the company, so we combine technology with genuine, human communication and care for our team.

Requirements
- 2+ years of experience in HR / People Operations / HR Generalist / HR Coordinator / Internal Communications;
- Experience supporting the employee lifecycle;
- Strong written and verbal communication skills with an understanding of company tone of voice;
- Confidence in public speaking (webinars, team sessions, presentations);
- Ability to conduct 1:1 conversations and build trust with employees;
- Experience working with reports and spreadsheets;
- Ability to create presentations (Pitch / AhaSlides / PowerPoint);
- Experience using AI tools (ChatGPT, etc.) in day-to-day work;
- Languages: Ukrainian - fluent; English - Upper-Intermediate (B2) or higher.

Nice to Have
- Experience working with Hurma, SmartExpert;
- Experience with LMS / knowledge bases / learning platforms;
- Experience using AI to optimize processes (templates, reporting, knowledge base management).

Soft Skills
- Empathy and people-oriented mindset;
- Proactivity and ownership;
- Strong organizational skills and attention to detail;
- Interest in HR development and people initiatives.
 

Responsibilities
Employee Support & Operations
- Support employees with HR-related questions (helpdesk in messenger);
- Manage remote onboarding for new hires;
- Conduct regular 1:1 meetings with part of the team (up to 50 employees);
- Support adaptation and offboarding processes;
- Collect feedback and escalate issues to the Head of HR / People Partner;
- Maintain HR documentation and reports.

Internal Communications & Culture
- Manage the internal Slack channel (content planning and posts);
- Support corporate culture initiatives: birthdays, work anniversaries, team activities;
- Assign corporate currency bonuses for work anniversaries;
- Generate visuals for communications using AI tools;
- Maintain and update the internal knowledge base and HR materials (Notion).

Webinars & Events
- Prepare and host monthly webinars for the team (topics may include Mental Health, Soft Skills, Relocation, and company updates);
- Create engaging presentations (Pitch / AhaSlides);
- Organize internal activities such as Random Coffee.

Loyalty Program & Culture
- Manage the employee loyalty program;
- Oversee company merch initiatives;
- Conduct mood monitoring surveys and prepare insights/reports;
- Organize internal online events and engagement activities.

Learning & Development
- Administer and develop the Academy/knowledge base;
- Support 360-degree review processes;
- Participate in L&D initiatives such as internal webinars and learning programs;
- Coordinate external speakers and training providers.
 

HR Platforms & Processes
- Work with HR platforms (Hurma, SmartExpert - a plus);
- Maintain and update employee data in HR systems;
- Support operational HR processes and tasks of the Head of HR / People Partner;
- Identify opportunities to improve and automate HR processes.

We Offer

- Fully remote work;
- A supportive and collaborative team environment;
- Opportunity to develop public speaking and internal HR initiatives;
- Mentorship from the Head of HR and People Partner;
- 12 vacation days per year;
- 5 sick days per year;
- English classes;
- Access to therapist and psychologist support for mental well-being.

We are looking for a talented UI/UX Designer who is passionate about creating seamless user experiences and visually striking interfaces.

Responsibilities

• Design intuitive and engaging user experiences for web platforms
• Create wireframes, prototypes, user flows, and high-fidelity mockups
• Improve usability, accessibility, and overall product experience
• Conduct user research and analyze feedback to inform design decisions
• Collaborate closely with product managers, developers, and marketing teams
• Maintain and evolve design systems and UI guidelines
• Optimize conversion rates through thoughtful UX improvements
   

Requirements

• 2+ years of experience as a UI/UX Designer (preferably in gaming, marketplace, or entertainment industries)
• Strong portfolio showcasing web and product design projects
• Proficiency in Figma, Adobe XD, or similar tools
• Understanding of user-centered design principles
• Experience creating responsive designs
• Strong attention to detail and visual aesthetics
• Ability to work independently and meet deadlines
   

Nice to Have

• Experience in gamification design
• Knowledge of front-end basics (HTML/CSS)
• Experience working with analytics tools to improve UX
• Passion for gaming and digital products
   

What We Offer

• Competitive salary
• Remote-friendly environment
• Opportunity to work on a fast-growing digital product
• Professional growth opportunities

We are looking for a Google Ads (UAC) Media Buyer who will be fully responsible for launching, managing, and optimizing advertising campaigns within the Google ecosystem, with a focus on App Campaigns / UAC across international markets.This role requires a hands-on and independent approach: you will create and manage creatives, set up campaigns, analyze performance, and scale successful strategies.You will work across all stages of the funnel — from testing hypotheses and audiences to budget optimization, improving ROI, and achieving stable scaling. Your primary goal is to reduce CPA/CPI, increase the flow of high-quality users, and ensure consistent growth in campaign performance.Special emphasis is placed on working with white and black traffic, as well as managing campaigns separately for iOS and Android platforms.

Requirements

• Minimum 2 years of experience in trading, crypto, or gambling projects; 
• 2+ years of hands-on experience with Google Ads / UAC
• Experience with tracking systems (Keitaro, AppsFlyer, Adjust) and postback/SDK setup
• Experience working with white traffic (grey traffic experience is a plus)
• Deep understanding of key metrics: CPA, CPI, ROAS, CTR, CVR, LTV
• Ability to manage full campaign lifecycle: planning, launch, testing, optimization, scaling, and reporting
• Experience in creative testing (video, banners) and writing clear briefs for designers
• Experience managing Android and iOS campaigns separately, including platform-specific knowledge (ATT, SKAdNetwork, iOS14+, Android IDFA/GAID)
• Ability to create technical briefs for developers (landing page creation, SDK integration)

Responsibilities

• Launch, manage, and optimize Google Ads / UAC campaigns for Android and iOS
• Develop and scale effective user acquisition strategies across international markets
• Manage all funnel stages, from first touch to conversion and user retention
• Set up and maintain conversion tracking and attribution (Firebase, AppsFlyer, Adjust)
• Conduct regular A/B testing of creatives, audiences, and bidding strategies
• Optimize campaigns to reduce CPA/CPI and improve ROAS
• Analyze performance and prepare actionable reports
• Identify new growth opportunities and scale successful strategies
• Collaborate with designers on creatives (video, banners) for UAC campaigns
• Collaborate with developers on SDK integration and landing page optimization
• Ensure stable ad account performance and delivery of high-quality traffic 
   

Mail Wizards is an email marketing agency that works with ecommerce brands to increase their revenue through email. We're looking for a Klaviyo Project Manager to take full ownership of client accounts and drive measurable results.

What you'll do: 

- Manage Klaviyo accounts end-to-end for multiple ecommerce clients - Own key metrics: open rate, click rate, conversion rate, submit rate 

- Run A/B tests and execute data-driven hypotheses 

- Brief and manage copywriters and designers 

- Maintain and improve email deliverability (inbox placement, domain reputation, spam rate) 

- Communicate directly with agency founders

What we offer: 

- Competitive pay 

- All tools and subscriptions provided 

- Work directly with C-level 

- Growth potential within the agency 

- $2,000/year learning & development budget

Experience Level: Mid-level or higher

Responsibilities:

• Develop, test, and maintain web-related applications using Golang
• Rewrite legacy PHP apps to the Golang.
• Collaborate with cross-functional teams to define and design new features.
• Optimize applications for maximum speed and scalability.
• Troubleshoot and debug applications.
• Work with big data, ensuring the performance and reliability of applications.
• Maintain code integrity and organization.
• Document your own code in detail and with high quality.

Requirements:

• Mid-level or higher experience in Golang.
• Mid-level or higher experience in vanilla PHP and Laravel, YII.
• Strong knowledge of multithreading and memory management.
• Ability to work effectively with relational databases.
• Experience with High-Load projects, Memcached, Redis, ClickHouse will be advantageous.
• Strong analytical skills and attention to detail.
• Ability to work with and analyze large datasets.

We are an outsourcing company partnering with fintech and crypto businesses. Social Media Marketing Manager role is a part of a client project specializing in the cryptocurrency area. You’ll join a Marketing department team, which consists of 8\10 people.

Key Responsibilities:
Strategy Development: Develop social media usage concepts for various project products in alignment with the overall marketing strategy.
Competitor & Market Research: Analyze competitors and market trends (cryptocurrency, blockchain, finance, IT), adapting successful strategies and updating social media plans;
Content Planning & Creation: Develop content plans for primary and secondary platforms. Create, edit, and manage content (text, visuals, video);
Content Guidelines & Training: Create content guidelines for copywriters and designers. Ensure content quality;
Community Management: Engage with followers, moderate discussions, and handle comments and reviews;
Event Management: Organize and run social media events (giveaways, AMA sessions, etc.) to drive engagement;
Collaborations: Identify and work with relevant communities, bloggers, and KOLs on joint projects;
Performance Tracking & Reporting: Prepare reports on SMM activities and optimize strategies based on analytics.

Requirements:
Experience: At least 3 years of experience as SMM. Proven track record with Twitter, Telegram, Reddit, and LinkedIn; 
Domain: +1 years in blockchain or cryptocurrency products;
Expertise: Experience in developing social media strategies for various product lines (B2B, B2C), adapting tone of voice to different goals and audiences, as well as experience in localizing and tailoring the overall marketing strategy to each social platform.
Community management engagement: Proven skills in building and maintaining engaged social media communities.
Technical skills: Proficiency with graphic editors (Figma, Canva, etc.). Experience with social media;
Languages: English proficiency (Upper-Intermediate or higher);
Soft skills: ability to multitask effectively, making swift and responsible decisions.

Nice to have:
Social Media Channels: Experience with social platforms such as Discord, YouTube, Binance Square, CMC Community, and other Web3-oriented networks;
Technical skills: Basic skills in video editing or motion design.


Conditions and benefits:
Remote-friendly culture: Work from anywhere in the world with a flexible schedule in CET timezone;
Opportunities for growth: Take advantage of paid training, English-speaking clubs, support for certifications, and participation in professional events;
Reliable conditions: Transparent terms, stable compensation, and consistent support;
Room for ideas: We work in teams with full autonomy, empowered by our clients to take complete ownership of our projects.

Due to the product growth we are currently looking for a results-driven Product Compliance Manager.

Responsibilities

• Develop and implement a robust compliance monitoring program that adapts to new regulatory developments
• Ensure correct composition of marketing materials prepared by the Marketing team according to regulations and guidelines from regulators
• Ensure correct usage of the Company’s applications
• Assist in Brand protection initiatives ensuring the Company’s brand is not abused
• Design and deliver compliance training programs for company staff to foster a culture of compliance
• Periodically revise and update internal policies and procedures to ensure alignment with evolving laws
• Monitor accounts for suspicious transactions, potential fraud, and/or unlawful activity
• Identify complex compliance risks and devise mitigation strategies. Conduct regular risk assessments
• Prepare quarterly and annual compliance reports to management
• Review and approve marketing campaigns and handle due diligence/KYC for marketing partners

Requirements

• At least 2 years working experience in a Compliance role within the Fintech, Crypto, or CFD industry 
• Excellent spoken and written English communication skills
• Degree in law, finance, or economic
• Deep understanding of AML/CFT regulations, customer protection and Marketing compliance standards.
• Good knowledge on provisions of regulations, laws, directives in AML
• Strong analytical skills with the ability to interpret complex regulations into actionable business advice

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

Cloudfresh ⛅️ is a Global Google Cloud Premier Partner, Zendesk Premier Partner, Asana Solutions Partner, GitLab Select Partner, Hubspot Platinum Partner, Okta Activate Partner, and Microsoft Partner.

Since 2017, we’ve been specializing in the implementation, migration, integration, audit, administration, support, and training for top-tier cloud solutions. Our products focus on cutting-edge cloud computing, advanced location and mapping, seamless collaboration from anywhere, unparalleled customer service, and innovative DevSecOps.

We are looking for an experienced and proactive GitLab / DevOps Expert to strengthen our team. If you have deep knowledge of GitLab, are fluent in English and Polish, and have experience with DevOps solutions, we invite you to join us!

Requirements

• Experience: Minimum 2+ years of hands-on experience working with GitLab (Self-Managed and/or SaaS) in an engineering, consulting, architect, or similar role.
   
• Deep DevOps Understanding: Proven experience with various DevOps tools and practices (CI/CD, containerization, orchestration, monitoring, infrastructure as code, etc.).
   
• Technical Expertise: Excellent practical knowledge of GitLab functionalities, including CI/CD, Git, Registry, Security Scanning, Kubernetes Integration, and more.
   
• Communication Skills: Exceptional verbal and written communication skills, with the ability to clearly explain complex technical concepts to diverse audiences.
   
• English Proficiency: Fluent in English (Upper-Intermediate and above) is essential for effective communication with GitLab representatives and international clients.
   
• Polish Proficiency: Fluent in Polish (Upper-Intermediate and above) is essential for effective communication with GitLab representatives and international clients.
   
• Proactivity & Analytical Thinking: Ability to independently solve complex problems, quickly learn new technologies, and propose innovative solutions.

Responsibilities

• Pre-sales & Technical Consulting: Conduct technical demonstrations of GitLab, presentations, and consultations for potential clients. Help identify their unique needs and propose optimal GitLab-based solutions.
   
• Architectural Design & Planning: Develop and propose robust architectural solutions based on GitLab for complex client projects.
   
• Technical Support: Provide high-quality technical support and consultation to existing clients on GitLab usage, configuration, and optimization.
   
• Training & Education: Develop and deliver engaging training sessions for client teams on GitLab functionalities and DevOps best practices.
   
• Integration & Migration: Participate in projects involving GitLab integration with other tools and secure data migration for clients.
   
• Technical Documentation: Create clear and comprehensive technical descriptions, case studies, instructions, and other relevant materials.
   
• Sales Team Collaboration: Work closely with the sales department to ensure successful client engagement and a seamless sales process.

Would be a plus

• Prior experience in a client-facing role, including conducting negotiations or technical presentations.
   
• Familiarity with other cloud platforms (AWS, Azure, GCP) and their integration with GitLab.
   
• Relevant DevOps certifications.

Work conditions

• Growth Opportunities: Work with a leading product in the DevOps space and continuously enhance your skills.
   
• Close Collaboration with GitLab: Engage in direct collaboration with GitLab's teams, participating in knowledge sharing, joint events, and staying at the forefront of product development.
   
• Exciting Projects: Participate in diverse and challenging projects for international companies.
   
• Professional Development: Sufficient opportunities for GitLab certification and continuous learning to stay at the forefront of the industry.
   
• Supportive Team: Join a collaborative, professional, and friendly environment where your contributions are valued.
   
• Competitive Salary and performance-based bonuses.
  
  When applying to this position, you consent to the processing of your personal data by CLOUDFRESH for the purposes necessary to conduct the recruitment process, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (GDPR).
  Additionally, you agree that CLOUDFRESH may process your personal data for future recruitment processes. You can withdraw this consent at any time.

Hi there! We’re Softsich 👋 
A young, ambitious, and fast-growing company creating innovative digital products.
We’re looking for a VIP Account Manager Team Lead who can combine analytics, creativity, and a systematic approach to user engagement at Softsich.

Your key responsibilities will include:

• Lead and manage a team of VIP Account Managers, including performance tracking and workload distribution
• Drive revenue growth across the VIP client portfolio (NGR, ARPU, LTV, etc.)
• Monitor and optimize retention strategies, identifying churn risks and growth opportunities
• Oversee bonus budget allocation and ensure cost efficiency
• Conduct regular analysis of client portfolios and form actionable insights
• Ensure high-quality premium client experience and handle escalations
• Maintain discipline and transparency in CRM usage and task execution
• Build and manage a reporting framework (daily/weekly performance, risks, action plans)
• Collaborate cross-functionally with CRM, Payments, BI, Product and Support teams
• Personally manage relationships with high-value clients when needed

It’s a match if you have:

• 1+ year of experience in a Team Lead role (Account Management, Retention, or related customer-facing functions)
• Proven experience in managing or mentoring a team
• Strong understanding of revenue and retention metrics (ARPU, LTV, churn, bonus cost, etc.)
• Hands-on experience with CRM systems, admin panels, and customer communication tools
• Analytical mindset: ability to identify patterns, root causes, and growth opportunities
• Experience working with client portfolios and performance analysis
• Strong decision-making skills, especially under pressure
• Ability to balance business goals with team management
• Fluency in Ukrainian or Russian for internal team communication 
• Upper-Intermediate (B2+) English

Would be an advantage:

• Experience in managing multi-brand or multi-geo client portfolios
• Background in process optimization or automation initiatives
• Experience in preparation of digital reports or improving operational workflows
• Strong cross-team collaboration experience
• Additional languages (Spanish, French, German)

What we offer:

• Flexible schedule and the choice to work remotely or from our offices in Kyiv or Warsaw.
• 24 paid vacation days, sick leave, and medical insurance (in Ukraine; other countries in progress).
• A friendly team where it’s easy to ask questions, learn, and be yourself.
• Coverage of expenses for professional events.
• Birthday greetings, team buildings, and plenty of real teamwork.

• Zero support or cooperation with the aggressor country or any related businesses.

   

If this approach resonates with you — feel free to apply 🚀

Location: Remote

Employment: Service Agreement (Full-time)

Reports to: CEO

From merchant onboarding to bank integrations, from PSP partnerships to payment infrastructure - this is where fintech operations meet global payments.

To build and expand this infrastructure, we are looking for a BizDev Manager (Banking & PSP Partnerships) who understands how payment companies establish relationships with banks, EMIs, and PSPs - and can lead partnership development and onboarding processes across multiple jurisdictions.

This role sits at the intersection of business development, banking partnerships, and payment infrastructure setup.

Your Mission

Build and manage the network of banking and PSP partnerships required for operating a high-risk payment infrastructure.

You will be responsible for identifying payment partners, leading onboarding with banks and EMIs, and ensuring that the company has the operational accounts, acquiring setups, and payment capabilities required to serve global merchants.

What You Will Do

Banking & PSP Partnerships

• Identify and establish partnerships with banks, EMIs, acquiring partners, and PSPs
• Evaluate payment providers and payment solutions suitable for merchant needs
• Build long-term relationships with payment partners across multiple jurisdictions
• Support expansion of the company’s payment infrastructure across new markets

Onboarding & Account Setup

• Manage end-to-end onboarding with banks, EMIs, and PSPs
• Prepare and submit onboarding packages and documentation
•  Coordinate due diligence processes with financial institutions
• Open and maintain: operational accounts, merchant acquiring accounts, MID / payment processing setups

Documentation & Compliance Preparation

• Prepare and structure full KYC / AML / Due Diligence documentation packages
•  Build corporate documentation including: Shareholder / UBO structures, Source of funds explanations, Corporate documentation packages

Payment Infrastructure Coordination

• Work closely with Finance, Compliance, and Operations teams to ensure smooth integration of payment providers
• Support implementation of new payment methods and acquiring channels

• Monitor onboarding timelines and partner activation

   

Ideal Candidate Profile

• Experience: Proven bank / EMI onboarding experience for fintech, PSP, or payment companies.
• Industry Knowledge: Fintech / PSP / High-Risk Merchants.
• Background: Experience working with European banks and EMIs. High-risk industries exposure is a strong plus.
• Skills:
  • Detail-oriented and structured.
  • Strong documentation & compliance mindset.
  • Confident communicator with banks and risk teams.
  • Able to manage multiple entities and deadlines at once.
• Languages: English (B2+), Russian (preferred).
• Mindset: Ambitious, adaptable, and comfortable in fast-changing, high-risk environments.

Why Us?

• Stability: Official employment & reliable compensation
• Flexibility: Remote or hybrid work with flexible hours.
• Growth: Career advancement and leadership opportunities.
• Exposure: European and international banking partners.
• Impact: Without you, accounts don’t open and payments don’t start.
• Ownership: You control the entire onboarding process, not just paperwork.

Location: Remote
Employment: Service Agreement (Full-time)
Reports to: CEO / Head of Payments

From first contact with banks to fully operational payment flows - this is where onboarding meets real payment infrastructure.

Within our fintech holding, we are building and scaling a payment ecosystem for high-risk industries. This role is critical: without onboarding, there are no accounts, no acquiring, and no payment flows.

We are looking for an Onboarding Manager who can take full ownership of the bank and EMI onboarding process - from identifying the right partners to launching fully operational payment setups.

Your Mission

Own and drive the full onboarding lifecycle for group companies and clients - from selecting the right banking and payment solutions to successfully opening accounts, setting up acquiring, and ensuring payment operations go live.

You will act as the key driver between business needs and financial institutions, making sure that every entity gets the accounts and infrastructure required to operate globally.

What You Will Do

Onboarding & Account Setup

• Manage end-to-end onboarding with banks, EMIs, PSPs, and acquiring partners
• Identify and evaluate payment solutions aligned with client and business needs
• Open and maintain:
  • Operational accounts
  • Safeguarding / settlement accounts
    MID / acquiring & payment processing setups

Documentation & Compliance

• Prepare, structure, and submit full KYC / AML / Due Diligence packages
• Build complete corporate documentation:
  • UBO / shareholder structures
  • Source of funds explanations
  • Corporate profiles and supporting documents
• Draft clear business descriptions and transaction flow narratives for banks
• Respond to EDD requests and compliance follow-ups

High-Risk & Complex Cases

• Work with high-risk verticals: crypto, iGaming, forex, adult, marketplaces, cross-border PSPs
• Manage rejections, re-submissions, and escalations with financial institutions
• Navigate risk reviews and onboarding committees

Process Ownership

• Join onboarding calls with banks and partners
• Track onboarding pipelines across multiple entities and jurisdictions
• Ensure timelines are met and onboarding moves forward without bottlenecks
   

Ideal Candidate Profile

Experience:
Proven experience in bank / EMI onboarding within fintech, PSP, or payment companies

Industry Knowledge:
Fintech, PSPs, payment infrastructure, high-risk merchants

Background:
Hands-on experience working with European banks and EMIs
Experience with high-risk verticals is a strong advantage

Skills:

• Strong attention to detail and structured approach
• Deep understanding of KYC / AML and compliance requirements
• Confident communication with banks, compliance, and risk teams
• Ability to manage multiple entities, jurisdictions, and deadlines simultaneously

Languages:
English (B2+), Russian (preferred)

Mindset:
Ownership-driven, adaptable, and comfortable working in fast-paced, high-risk environments

Why SolveX?

• Stability: Official employment & reliable compensation
• Flexibility: Remote work with flexible hours
• Growth: Career progression and opportunity to build processes from scratch
•  Exposure: Work with European and global banking partners
• Impact: Without you, accounts don’t open and payments don’t start
• Ownership: You own the full onboarding cycle - not just documentationng M

Ready to work on cutting-edge solutions in the telecom domain? We are looking for a Junior Full Stack Developer to join our team and contribute to a high-impact project in data management and system integration.

CUSTOMER
Our customer is a global leader in Information and Communication Technology (ICT), serving telecom service providers worldwide. They deliver innovative products and services for mobile and fixed communication networks, radio systems, and transmission infrastructure. Recognized for driving innovation in connectivity, the company enables next-generation communication solutions and operates in over 100 countries.

PROJECT
The team will work on a Product Information Service — a scalable, cloud-native system designed to manage product-related data and enable integration across multiple systems. The solution focuses on data management, APIs, and system integration, ensuring reliable and efficient information flow between platforms.

Key Technologies: Python, React, PostgreSQL, Node.js

RESPONSIBILITIES:

• Develop and support backend and frontend parts of the Product Information Service
• Implement REST APIs and help integrate them with other systems
• Work with PostgreSQL databases (design and basic maintenance)
• Build simple and responsive user interfaces using React
• Write unit and basic end-to-end tests to support code quality
• Take part in code reviews and follow team development practices
• Create and maintain technical documentation
• Collaborate with the customer via conference calls and meetings

• Engage in SAFe Agile ceremonies including estimation, grooming, and planning sessions

   

REQUIREMENTS:

• 1.5+ years of professional software development experience using Python
• Experience in implementing RESTful APIs and contributing to their design
• Hands-on experience with PostgreSQL
• Strong skills in React for building responsive UIs
• Understanding of backend system design principles

• Intermediate level of English or higher

   

WILL BE A PLUS:

• Experience with Node.js

   

PERSONAL PROFILE:

• Strong problem-solving skills and attention to detail
• Ability to work collaboratively in a distributed team environment
• Proactive communication and willingness to engage with stakeholders
• Adaptability to changing requirements and priorities

Location: Remote

Schedule: 2/2
 

From transaction monitoring and incident response to merchant support and payment flow control - this is where support meets real-time fintech operations.

We are building a new payment company focused on iGaming and other high-risk industries.
The company provides full-scale payment infrastructure for merchants operating in complex markets: processing, multi-PSP routing, settlements, and global payment orchestration.

To ensure system stability 24/7, we are looking for a Technical Support Specialist (L1–L2) who can operate across both day and night shifts - monitoring, reacting, and resolving issues in real time while keeping payment flows stable and merchants fully supported across multiple GEOs.

Your Mission

Ensure uninterrupted operation of payment infrastructure during both day and night shifts by monitoring systems, responding to incidents, and supporting merchants with speed, precision, and ownership.

What You Will Do

Monitoring & Incident Response

• Monitor payment systems, gateways, and infrastructure (Grafana, internal tools, alerts)
• Detect incidents, anomalies, and performance issues in real time
• Perform initial diagnostics and troubleshooting
• Escalate complex issues when needed

Merchant Support & Communication

• Handle merchant requests via HelpDesk, Telegram, and email
• Provide clear, structured, and timely responses
• Support merchants with operational and technical issues
• Maintain high-quality communication under time pressure

Payment Flow Control

• Monitor transaction statuses, routing, and processing flows
• Track payment behavior across PSPs and internal systems
• Identify inconsistencies, delays, or failures in payment processing
• Ensure smooth execution of payment operations

Technical Checks & Operations

• Validate API requests, responses, and logs
• Perform basic technical checks and issue verification
• Execute operational tasks: creating entities, configuring routes, managing limits and statuses
• Work with internal systems and dashboards

System Improvements & Knowledge Base

• Participate in testing new features and system updates
• Document incidents, solutions, and edge cases
• Maintain internal knowledge base

• Contribute to process improvements within the support function

   

Ideal Candidate Profile

Experience & Background

• 2–3+ years in technical support / monitoring / operations
• Experience in fintech, payments, or high-load systems is a strong advantage
• Understanding of merchant support processes

Technical Skills

• Basic understanding of payment systems and transaction flows
• Experience with APIs, JSON, logs
• Ability to troubleshoot using metrics and monitoring tools
• Familiarity with HelpDesk systems, Slack / Telegram
• English — ability to read technical documentation

Soft Skills

• High attention to detail and responsibility
• Stress resistance and ability to work in real-time environments
• Fast reaction and decision-making
• Structured communication
• Proactive, hands-on approach
• Readiness to work both day and night shifts

Why Join Us?

• Work inside real-time payment infrastructure in high-risk fintech
• Direct impact on critical payment operations and merchant success
• Opportunity to build and shape the support function in a new company
• Exposure to complex payment systems, PSP integrations, and global flows
• Fast-growing international environment with strong technical leadership
• Clear growth path within Support / Operations (L2 → L3 → Ops / Product / Payments)
• High level of ownership and real influence on processes and decisions

Are you someone who genuinely enjoys connecting with people, building communities, and driving growth?

We’re looking for a Bilingual Community & Business Development Associate to help us grow and support The LifeDAO (TLD) community 🌍

This role is perfect for someone who thrives at the intersection of community engagement, customer experience, and business development - someone who doesn’t just respond, but connects, builds, and creates impact.

👉 Full-time | Remote
👉 Preferred: Female candidates

🌱 What You’ll Do

💬 Community Engagement & Support

• Be the go-to person for our members across WhatsApp, Circle, LinkedIn, X, and email
• Provide timely, accurate, and empathetic support
• Build strong, meaningful relationships within the community
• Guide and onboard new members (yes, you’ll host sessions too!)
• Help maintain a safe, respectful, and engaging space

📈 Business Development & Growth

• Identify and connect with potential members, partners, and collaborators
• Support lead generation and conversion through community interactions
• Contribute to growth strategies and expansion initiatives
• Share insights from the community to improve our platform and experience

⚙️ Engagement & Operations

• Support events, webinars, and community activities
• Work closely with the Community Manager on daily initiatives
• Track trends, feedback, and growth opportunities

🎯 What We’re Looking For

• Fluent in English & French (Arabic is a strong plus!)
• Experience in Customer Support, Community Management, Sales, or Business Development
• Strong communication and relationship-building skills
• Comfortable engaging across digital platforms
• Confident, proactive, and people-oriented
• Empathetic, patient, and solution-driven
• Comfortable being recorded and featured in community/social content
• Thrives in a remote, multicultural environment

✨ Nice to Have

• Experience in Web3, DAO, fintech, or startups
• Familiarity with digital communities or decentralized platforms
• Experience supporting global users
• Knowledge of CRM or ticketing tools

🌍 Why Join Us?

At Takadao, we’re on a mission to redefine financial systems by building transparent, community-driven Web3 alternatives to traditional banking and insurance.

We’re a diverse, global team working on something ambitious — bridging shariah-compliant finance with blockchain technology to empower underserved communities.

If you’re looking for a role that’s meaningful, dynamic, and growth-driven, this might be for you.