Jobs

We are looking for a FS Developer (.NET + React) to join a large, long-term project for a US-based client.

The product is a call management solution platform used by banks across the United States. The system is built using a microservices architecture, so you’ll be working on scalable, high-load services with real business impact.
 

What you’ll do:

• Develop and maintain backend services using .NET
• Build modern UI with React
• Work with microservices architecture
• Contribute to technical decisions and system improvements
   

What we expect:

• Strong experience with .NET (C#)
• Good knowledge of React
• Experience with microservices and REST APIs
• Understanding of databases (SQL/NoSQL)

Intermediate+ English

What you get

• Long-term project with stable growth
• Real impact on product and technical decisions
• Flexible schedule (remote / hybrid / Lviv office)
• Transparent compensation + full accounting support
• Paid vacation and sick leave
• Learning support (trainings + certifications)
• High-quality equipment
• Anniversary gifts 🎉

Are you passionate about making the internet a safer place? We are looking for a Middle Security Operations Researcher to join our team and help protect enterprise clients from harmful bots and online threats. This is a remote, full-time role that offers the opportunity to work directly with global customers, analyzing traffic patterns and neutralizing malicious activity.

At Sigma Software, we value expertise, ownership, and proactive communication. You will collaborate with a diverse international team while enjoying the flexibility of working from anywhere.

Why join us? You will work on impactful cybersecurity projects, gain exposure to cutting-edge analytics tools, and contribute to safeguarding digital ecosystems worldwide.

CUSTOMER
Our customer is a global provider of comprehensive security solutions, protecting individuals, organizations, and communities from a wide range of risks, particularly in the digital space. Their enterprise-focused products specialize in bot defense and invalid traffic detection, helping clients safeguard critical systems and maintain operational integrity.

PROJECT
The project focuses on real-time threat detection and bot mitigation for enterprise-scale clients. Security Operations Researchers collaborate directly with customers, leveraging advanced analytics platforms to identify malicious traffic patterns and neutralize online threats. This dynamic environment requires both technical expertise and strong communication skills.

JOB DESCRIPTION:

• Provide Tier 2 technical support to customers in real time, delivering clear and professional responses
• Analyze logs, graphs, and dashboards, isolating and investigating data using tools like Kibana
• Manage and organize cases, tickets, and requests in Salesforce
• Perform back-office tasks, including writing and maintaining suspicious field expressions
• Write and optimize SQL queries for data retrieval, analysis, and manipulation in BigQuery
• Communicate with global customers, ensuring timely responses and effective issue resolution
• Work in a shift-based schedule, including weekend shifts

QUALIFICATION:

• 2+ years of experience in data analysis, including working with logs and dashboards
• Experience working with web traffic data, including HTTP traffic, logs, request analysis, and traffic pattern investigation
• Strong SQL skills: Common Table Expressions (CTE), aggregations, GROUP BY, ORDER BY, filters, window functions (e.g., RANK()), and subqueries
• Experience with SIEM systems. Nice to have: experience with the Elastic Stack
• Technical understanding of web technologies and client–server architecture (APIs, HTTP, basic HTML/JavaScript)
• Strong troubleshooting and problem-solving skills
• Experience in customer support, including direct communication with clients; professionalism and politeness are essential

• Strong English communication skills

   

WILL BE A PLUS:

• Experience in a Cybersecurity Analyst/Researcher role, ideally supporting external customers in threat detection and response
• Experience in web security and security research: web application security, bot management, fraud detection
• Basic Python skills
• Experience with Kibana

PERSONAL PROFILE:

• High level of responsibility and ownership
• Ability to work independently with minimal supervision
• Planning and decision-making skills with considerations for multiple integrated systems
• Proactive communicator who keeps stakeholders informed without being prompted

Work schedule: 40 hours per week, 5 days per week. Workdays can be adjusted to start earlier or later, including weekends if necessary.

NuxGame works with iGaming operators of all scales, helping companies access new markets or enhance their existing brands. As a casino gaming software company, NuxGame provides solutions to build outstanding brands and fulfill business goals. We are currently looking for an Account Manager to join our team.

Your Responsibilities:

• Own the customer relationship end-to-end, acting as their primary point of contact and trusted advisor.
• Define and execute tailored success strategies for each account, aligning NuxGame solutions with customer business goals and agreed KPIs.
• Continuously monitor account health, usage metrics, and satisfaction levels, addressing risks early to ensure retention and growth.
• Lead quarterly business reviews with clients to evaluate results, gather feedback, and identify improvement opportunities.
• Resolve escalations quickly by coordinating with internal teams, ensuring seamless communication and a solution-focused approach.
• Collaborate cross-functionally with Sales, Product, Operations, and Technical teams to deliver a consistent and high-quality customer experience.
• Identify upsell and cross-sell opportunities by understanding customer needs and market trends.
• Share industry insights and best practices with clients to help them optimize operations and revenue potential.
• Stay informed on iGaming industry developments, including regulatory changes, competitive landscape, and emerging technologies.
• Maintain accurate account records in CRM and project management tools, ensuring timely reporting of progress and outcomes.
  
   

What we’re looking for:

• Minimum 2 years of experience in Account Management, Customer Success, or post-sales roles
• Proven success in managing strategic accounts and building strong relationships with senior stakeholders, including C-level executives.
• Track record of delivering measurable results in retention, adoption, and upsell.
• Comfortable owning the full customer lifecycle — onboarding, growth, and renewals.
• Proactive and resourceful — you can thrive without a playbook and take initiative to solve problems.
• Highly organized, able to manage multiple priorities while keeping a high standard of service.
• Strong communicator in English (written and spoken); extra languages are a plus.
• Data-driven mindset — you use metrics to guide decisions and create actionable plans.

• Collaborative, adaptable, and confident in balancing client needs with business objectives.

   

What we offer

We believe that a happy team builds the best products. Here is how we support you:

• Remote & Flexible: Work from anywhere. Our core hours are 10:00 to 18:00 (Kyiv time), Mon-Fri.
• Financial Stability: Timely payment for compensation for services
• Personal Equipment Policy: equipment are provided for use to ensure comfortable and efficient work.
• Knowledge Sharing: We regularly gather to discuss new trends, share insights, and elevate one another.
• Community: At NuxGame, you will work in a team of like-minded people who are ready to support, inspire, and tackle complex challenges together.
• Creative Freedom: We encourage initiative. With us, you have the freedom of professional expression and the space to implement your ideas.
• Time-off Policy: 24 vacation days per year + 5 sick days (without medical confirmation).

• Atmosphere: A friendly environment focused on results and mutual respect, free from unnecessary bureaucracy and pressure.

   

We believe in unlocking the inner potential of each team member within an open and democratic culture.

Waiting for you on our team!

We’re currently looking for a Product Manager to join the product SaaS team at G-MOS — a product from the Promodo ecosystem.

G-MOS is a SaaS platform that helps businesses scale Google Ads through automation and smart product workflows. We’re looking for a Product Manager with hands-on PPC experience who wants to build next-generation products for performance marketers and e-commerce businesses.

We're looking for:

Must-have qualifications:

• 2+ years of experience in Product Management
• Hands-on PPC experience: Google Ads — must; Meta Ads, Amazon Ads, Bol.com Ads — nice to have
• Strong experience in product roadmapping and planning, including defining product vision and aligning it with business goals
• Proven skills in backlog management and prioritization, ensuring clarity, focus, and value-driven delivery
• Hands-on experience across the full product lifecycle, from product discovery and validation to delivery and launch
• Excellent stakeholder communication skills, with the ability to align expectations and collaborate effectively across teams
• English B2+ (spoken & written)
• Strong desire to build next-generation products
• Interest in AI: you regularly test new AI features and tools and understand where they add value

This role is a great match if you:

• Understand how PPC specialists work and think
• Can translate business and user needs into clear product solutions
• Care about usability, scalability, and measurable impact
• You’re comfortable working in a fast-growing, product-driven SaaS team

Key responsibilities:

• Work closely with the development team, marketing, and CEO
• Run customer development (custdev) interviews and gather continuous feedback
• Conduct market and competitive research
• Define and own the product roadmap and backlog
• Write clear product requirements (PRDs, user stories, acceptance criteria)
• Build new features and optimize existing workflows, including AI-powered ones
• Improve the current product UX in collaboration with design and development
• Contribute to and evolve the long-term product development vision

What we offer:

• fully remote setup: Monday-Friday, 9:00/10:00-18:00/19:00 (Kyiv time);
• work with a SaaS product in the active scaling phase, with proven product — market fit and a clear value proposition for customers;
• fast professional growth opportunities;
• close collaboration with a strong, experienced team, where your ideas and initiatives genuinely shape processes;
• timely and transparent compensation;
• paid vacation and sick leave — we support a healthy work—life balance and believe that rest and recovery are just as important as results.

Apply now and join the team!

We are looking for an experienced Customer Support Professional. This role is responsible for providing support and guidance to users and customers across AI-driven products and services. The successful candidate must possess a strong technical background, professional work etiquette, and speak clearly and confidently. 

FLUENCY in English is a MUST.
 

RESPONSIBILITIES:

• Rapidly learn thorough understanding about the company, activities, services and able to answer the questions raised by a customer;
• Provide product/service information by answering questions, offering assistance;
• Follow up with prospective customers and return email / voicemail;
• Follow up with existing customers to confirm their satisfaction;
• Responsibility for researching and resolving complaints to ensure customers’ retention and satisfaction;
• Answer all incoming calls in a professional and timely manner;
• Attract potential customers by answering the questions about our products and services, offer information about other products and services;
• Keep a consistently positive, professional and cooperative tone with customers;
• Provide troubleshooting assistance for customers’ orders, account statuses and relevant problems.
   

EXPERIENCE AND SKILLS NEEDED:

• Must be fluent in productivity software such as MSOFFICE & GOOGLE WORKSPACE
• MUST be AI – AGI – GAI competent & certified.
• Strong technical background (IT, software, systems, or related fields);
• Must be fluent in comprehension, reading and writing English. Other languages spoken are the benefit.
• Manage incoming & outgoing calls to clients globally with deep experience in customer service processes and remote support environments.
• Flexible hours to support clients in the time zone regions of North American, Europe and  Asia.
• Critical thinker with excellent follow up, escalation skills to deliver results.
• Professional phone etiquette, with listening & communication skills;

Equipment requirements: high-speed Internet (50 Mbps upload and download speeds), noise-cancelling headset (headphones, a microphone), high quality video conferencing camera to participate with clients and company management.

Academic requirements: Bachelor’s Degree from a recognized University. Preferences will be granted to candidates with Higher Masters accreditation or Certification in Engineering.

Higher consideration would be granted to individuals that have AI certification completed!

About BULLS MEDIA
BULLS MEDIA is a global leader in digital marketing, dedicated to simplifying decision-making and connecting customers with top-tier brands. Our cutting-edge technology empowers millions of consumers worldwide to make smarter and more confident purchasing decisions.

Our expertise lies in building high-performing review websites. We specialize in developing streamlined landing pages for our clients, ensuring seamless customer experiences while efficiently collecting and managing data through our proprietary tracking system.

We are currently seeking an HR Manager to join our team.

What You Will Do

HR Administration & Compliance

• Manage HR administrative tasks and documentation.
• Ensure compliance with internal HR policies and procedures.

Employee & Manager Development

• Support the development of managers and employees through training initiatives, performance reviews, and career development programs.

Compensation & Benefits / Welfare Management

• Manage employee welfare programs and benefits.
• Monitor employee satisfaction and engagement.

• Oversee the HR budget related to employee engagement and benefits.

  Recruitment & Talent Acquisition

• Lead end-to-end recruitment processes.
• Collaborate closely with hiring managers.

Data & Reporting

• Maintain and analyze HR data, including recruitment metrics, employee reports, and budget tracking.

• Prepare and present weekly and monthly HR reports to the HR headquarters.

   

Required Experience to Succeed in This Role:

• At least 2 years of experience in an HR / Recruitment role within a company
• Intermediate+ level of English (spoken and written)
• Excellent administrative and organizational skills
• Experience conducting terminations, hearings, and managing HR documentation
• Comfortable working with data and HR systems (data-driven mindset)
• Strong interpersonal and communication skills
• Ability to manage budgets and prepare detailed HR reports
• Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field (nice to have)

What We Offer

• 21 days of paid leave per year
• 7 days of sick leave annually
• Health insurance
• English-speaking clubs
• Corporate events and team-building activities
• Long-term cooperation
• Annual performance review
• All necessary technical equipment provided
• Hybrid work format: 4 days in the office, 1 day fully remote

Hiring Process

1. Initial interview
2. Test task

3. Interview with a manager

   4. Interview with HRD.

    

We are looking for a proactive and self-driven IT Business Development Specialist / SDR who enjoys working hands-on with cold leads and knows how to turn a contact into a real conversation.
This role is perfect if you already have some experience with LinkedIn outreach and want to grow further in IT sales, without spending time searching for leads – we provide them for you.

What you’ll be doing:

• Cold Outreach & Communication

  LinkedIn: Working with pre-collected cold leads – sending personalized messages, following up, and building conversations.

  Upwork: Monitoring relevant job postings, sending tailored proposals, and managing incoming inquiries to match our developers with the right projects.

• Sales Support
  Supporting the process from the first “Hello” to deal progression together with the CEO (follow-ups, clarifications, basic coordination, helping keep things on track).
• Partnership Building
  Establishing and maintaining relationships with clients and partners through consistent and natural communication.
• Working with Available Resources
  Helping find new opportunities for available developers and matching them with relevant requests.
• Working with Developer CVs
  Occasionally updating developer CVs and preparing them for relevant opportunities.
• Keeping things organized
  Updating CRM, tracking conversations, following up with leads, and supporting basic coordination around ongoing deals.

What we’re looking for:

• Hands-on experience
  You have experience with LinkedIn cold outreach in IT and feel comfortable communicating with leads.
• English Level
  Upper-Intermediate (B2) or higher. You write clear, natural messages and feel confident in communication.
• Communication Skills
  You know how to keep conversations going and follow up without being pushy.
• Proactivity
  You don’t wait for instructions – you take ownership and move things forward.

Why join us?

• Freedom & Trust
  No micromanagement. We trust your approach and give you space to work in your own way.
• Impact
  Your work directly influences the company’s growth and ongoing deals.
• Flexible & Dynamic Environment
  A mix of communication, sales, and light coordination tasks — no boring routine.
• No “Robot” Culture
  We value authentic communication and a human, professional approach in everything we do.

The DevOps Engineer will play a critical role in bridging the gap between software development and IT operations for the  Mimics Enlight product. This role is essential in ensuring the seamless integration, delivery, and deployment of desktop software solutions while continuously optimizing the development lifecycle. As a DevOps Engineer, you will be responsible for implementing and maintaining CI/CD pipelines.  Here is more information about the product: https://www.materialise.com/en/healthcare/mimics/mimics-enlight-cmf

     Responsibilities:

• Implement, and maintain robust CI/CD pipelines to streamline the build, test, and release processes for Mimics Enlight product.
• Collaborate closely with developers to ensure the seamless integration of new code and features into the products.
• Automate infrastructure provisioning, configuration, and deployment to improve scalability, reliability, and efficiency.
• Monitor and optimize the performance of build environments and deployment processes, ensuring high system stability.
• Troubleshoot and resolve issues across development, testing, and production environments in a timely and efficient manner.

• Ensure system security and compliance with industry standards and best practices to maintain quality and regulatory adherence.
   

  Your profile:

• Bachelor’s degree in Computer Science, Software Engineering, or a related field.
• Proven experience as a DevOps Engineer or in a similar role, with a strong track record of delivering results.
• Experience with CI/CD tools such as Azure DevOps Pipelines (or equivalent platforms).
• Experience with Git and a deep understanding of version control workflows.
• Hands-on experience with configuration management tools.
•  Experience in at least one scripting language (preferably Python) or the ability to quickly learn it.
• Hands-on experience in managing enterprise-level Windows environments and deploying Windows Hosts and leveraging PowerShell automation to enhance system reliability and security
• Strong problem-solving skills, with the ability to work effectively and collaboratively in a cross-functional team environment.
• At least an upper-intermediate level of speaking and written English 
  
  
  Will be a plus:
•  Knowledge of containerization tools (e.g., Docker) and their application in software development and deployment.
• Experience working with YAML for configuration and pipeline management.
• Previous experience as a Software Engineer or familiarity with software engineering workflows.
• Understanding of CMake files and their role in build automation for C++ projects.
•  Practical experience with enterprise virtualization platform(VMware vSphere, Proxmox or similar) including VM provisioning, resource allocation and snapshot management.

Cloudfresh is a Global Google Cloud Premier Partner, Zendesk Premier Partner, Asana Platinum Partner, GitLab Select Partner, Hubspot Diamond Partner, and JumpCloud Platinum Partner. Since 2017, we have specialized in the implementation, migration, integration, audit, administration, support, and training for top-tier cloud solutions.

As a Google Workspace Technical Specialist, you will play a strategic role in our technical team. Your mission is to drive technical excellence and customer success within the Google ecosystem. You will be the technical expert throughout the entire client lifecycle: from early presale demonstrations and complex migrations to ongoing implementation and proactive support. We are looking for an “A-player” who doesn’t just “fix tickets” but takes Ownership of the client’s challenges and delivers high-value solutions.

Requirements:

• Technical Mastery: 2-3 years of proven success in a similar technical role.
• Product Expertise: Deep knowledge of Google Workspace: Admin Console, Security, GCDS and Chrome Enterprise ecosystems.
• Ownership & Autonomy: A proactive, self-driven mindset—you create solutions rather than wait for instructions.
• Language Proficiency: B2 English level required.
• Curiosity: Learning agility and a constant drive to stay updated with the latest Google Cloud standards and updates.
• Customer Focus: Understand customer needs, paint points and translate them into solutions.

Responsibilities:

• Presale & Technical Consulting: Lead technical discussions during presale stage to identify client needs and demonstrate the value of Google Workspace and Chrome Enterprise.
• Migration & Implementation: Design and execute complex migration projects (from legacy systems like MS Exchange or O365) ensuring zero-error delivery.
• Operational Excellence: Design, optimize, and maintain technical processes that scale with our clients’ growth.
• Lifecycle Support: Provide high-quality technical support, addressing disruptions or logistical issues with a calm and structured approach.
• Stakeholder Coordination: Work effectively with internal sales teams and client C-level executives to ensure alignment on technical requirements.
• Process Ownership: Maintain a strong sense of accountability in enforcing technical standards.
• Client Advocacy: Actively seek ways to solve client problems proactively and improve their technical environment.

Work conditions:

• International Collaboration: Work alongside A-players and seasoned professionals in the cloud industry.
• Market Exposure: Expand your expertise by engaging with international markets across the EMEA.
• Vibrant Team Environment: Be part of an innovative, dynamic team that fosters both personal and professional growth.

About ThingsBoard

ThingsBoard is the world’s leading open-source IoT platform.
We help companies collect, process, visualize, and analyze device data at scale — from smart farming and energy monitoring to fleet tracking and industrial automation.

We are a profitable, product-driven company with a strong engineering culture. Thousands of developers rely on our platform daily, and our ecosystem includes system integrators, hardware manufacturers, and technical educators worldwide.

We are now looking for an Affiliate Partnership Manager to take full ownership of our affiliate channel and turn it into a scalable B2B revenue driver.

About the Role

This is not a typical “affiliate marketing” role.

Our partners are not coupon websites or traffic arbitrage teams. They are IoT consultants, hardware vendors, system integrators, and technical content creators.

We already have inbound affiliate registrations.
Your mission is to activate, mentor, and grow them — and strategically develop high-impact partnerships in the IoT ecosystem.

This role has a direct impact on revenue and close collaboration with the founders.

What You Will DoPartner Activation & Success (Priority #1)

• Onboard new affiliates and guide them from registration to their first deal
• Run onboarding calls and explain Cloud / PE / License value propositions
• Mentor partners on how to position and sell ThingsBoard
• Reactivate inactive affiliates
• Build long-term relationships with key partners

Strategic Partnerships (Priority #2)

• Identify and recruit high-potential IoT bloggers, consultants, and hardware vendors
• Develop customized partnership models for top-tier partners
• Scale collaboration with system integrators and enterprise-focused partners

Operations & Optimization

• Manage affiliate tracking software
• Ensure accurate and timely payouts
• Monitor fraud risks
• Analyze commission structure and performance metrics
• Propose incentive improvements based on data

Partner Enablement

• Create onboarding materials and partner toolkit
• Collaborate with Marketing and Technical teams to build plug-and-play content
• Develop use-case guides and co-branded materials

What We Are Looking For

• Proven experience managing an affiliate or partnership program (required)
• Experience in B2B SaaS (strongly preferred)
• Strong relationship-building skills
• Ability to work cross-functionally without creating conflicts
• Comfortable discussing technical topics (API, MQTT,  on-prem vs cloud deployments)
• High ownership and proactive approach

Will Be a Plus

• Experience in IoT, Cloud, or Hardware industries
• Existing network of tech influencers, consultants, or hardware vendors
• Experience in Partner Enablement or Customer Success (SaaS)
• Experience working with recurring revenue models

Why Join ThingsBoard?

• Work with the #1 open-source IoT platform in its niche
• High-impact role with direct influence on revenue
• Access to founders and fast decision-making
• Strong technical product that sells itself
• Opportunity to build and scale a strategic revenue channel

If you enjoy building ecosystems, growing partners, and working with technical audiences, this role is for you.

Hey everyone!

We are looking for Middle DevOps.

Exciting opportunities in the blockchain/web3 domain, no micromanagement, fully remote work, and a friendly atmosphere.

Boosty Labs is a leading software development company and venture studio specializing in Web3, Blockchain, Fintech, AI, and Cloud solutions, with a team of 150+ skilled experts. Since 2017, we have completed over 250 projects for industry leaders like Ledger, Consensys, Near, and many others, delivering custom solutions for businesses of any size.
 

Team: Lead DevOps + DevOps.

Requirements:

• Over 2 years of experience in DevOps
• Experience with monitoring and logging tools (Prometheus, Grafana, ELK Stack)
• Strong experience with AWS or DigitalOcean, including deployment and infrastructure management
• Proficiency in Docker and Kubernetes for containerization and orchestration
• Experience with GitHub Actions for CI/CD pipelines
• Solid Linux administration skills; scripting in Bash and/or Python
• Knowledge of PostgreSQL — setup, backups, performance tuning, and optimization
• Familiarity with Infrastructure as Code tools such as Terraform or CloudFormation
• Upper-intermediate-level of English

Nice-to-have:

• Experience with GCP/Azure
• Development experience in Rust, Go, or similar
• Understanding of blockchain technologies or experience deploying blockchain nodes

Responsibilities:

• Manage AWS/DigitalOcean infrastructure and Kubernetes clusters
• Build CI/CD pipelines in GitHub Actions
• Maintain PostgreSQL (setup, optimization, backups, replication)
• Setup monitoring (Prometheus, Grafana, logging)
• Write Terraform and automation scripts
• Incident response and post-mortems

 

What we offer:

• Remote working format
• Flexible working hours
• Informal and friendly atmosphere
• The ability to focus on your work: a lack of bureaucracy and micromanagement
• 20 paid vacation days
• 7 paid sick leaves
• Education reimbursement
• Free English classes
• Psychologist consultations

Recruitment process: Recruitment Interview — Final interview

What We Seek:

- Proficiency in JavaScript programming.

- Hands-on experience with React and Node.js.

- Strong teamwork abilities.

- Upper-Intermediate level of English proficiency.

- Knowledge of React Native or Python would be a plus

What We Offer:

- Opportunity to bring your ideas to life and lead the entire process.

- Flexible 40-hour workweek with the option for hybrid or remote work

- Competitive salary featuring regular compensation reviews.

- Paid vacation (20 business days) and sick leave

- A cozy office located near the center of Lviv.

- Friendly, open-minded team with minimal bureaucracy

JarvisHeart is a rapidly expanding global IT & Tech company based in Cyprus, dedicated to its team, providing an inspiring, dynamic work culture.

Established in 2024, we are aimed to deliver services and solutions for businesses. We attract and retain the best IT professionals, offering avenues for development and progress to provide exceptional solutions to clients around the globe. Join us and become a part of JarvisHeart’s success story.

Key Responsibilities:
1. 1. Preparing Descriptions for New Features:
Collaborate with Product managers, Designers, and the Development team to analyze and describe new features.
Create detailed User Stories, including use case scenarios, acceptance criteria, and visualizations.
Gather, analyze, and document requirements for new features.
Monitor changes in requirements, update documentation, and communicate their impact to the team.
Support the team at all project stages, providing clarification and answering questions on requirements.
Develop specifications for technical implementation.
2. 2. Documenting Existing Functionality:
Analyze and systematize existing features and workflows.
Prepare clear, concise technical and user documentation.
Continuously update and improve existing materials to ensure accuracy and relevancy.
3. 3. Creating and Formatting User Stories:
Utilize visualization tools (diagrams, user flow charts, etc.) to illustrate user stories and business processes.
Ensure documentation is clear, accessible, and understandable for all team members, including non-technical stakeholders.
4. 4. Supporting the Documentation Process:
Maintain a consolidated knowledge base for the project, ensuring easy access and accuracy.
Ensure all documentation complies with company standards and requirements for consistency and quality.

Required Skills & Experience:

• 2 years of experience as a Technical Writer or similar role.
• Strong writing skills and the ability to create clear, structured, and comprehensive documentation.
• Experience in writing User Stories and working within Agile methodologies (Scrum, Kanban, etc.)
• Understanding of SDLC
• Proficiency with tools such as Jira, Confluence, FigJam, Miro (графічні редактори та будування діаграм) or similar platforms. Familiarity with creating sequence diagrams and other technical diagrams to illustrate system flows.
• Ability to work with large volumes of information, organizing and structuring it logically and efficiently.
• Strong analytical thinking, attention to detail, and excellent written communication skills
• English B1+ written

• Ability to provide examples of requirement documentation or process modeling.

   

Nice to Have:

• Experience in creating visual materials like diagrams, prototypes, and workflows.

• Technical background

   

Ideal Candidate Traits:

• Highly organized with the ability to manage multiple tasks and meet deadlines.
• Strong communicator, able to convey complex concepts clearly to both technical and non-technical stakeholders.
• Detail-oriented with a focus on producing accurate and actionable documentation.

• Collaborative and willing to support teams at every stage of the project lifecycle.

   

What we offer:

• 17 vacation days (Enjoy vacation policy to recharge and explore. We believe work-life balance is key to personal and professional well-being.)
• 15 paid sick days (Your health matters. We offer paid sick leave to ensure you can recover without financial stress)
• Insurance after the probation period (Your well-being is our priority. After completing the probationary period, you’ll gain access to our comprehensive insurance plan to support your health and peace of mind.)
• Public holidays off (Take time to celebrate and enjoy national holidays with friends and family without worrying about work.)
• Work equipment provided (Start your journey with the best tools for success! We provide all the necessary equipment to help you work efficiently and comfortably.)
• Focusing on professional development within Technical Writing or Business Analysis

We are looking for a strong Full-Stack .NET + React Engineer with knowledge in AI LLM integrations to help expand and improve an existing AI CFO product. The MVP is already built and in use. This role is focused on building new features, improving AI Agent performance, and developing new Agents.

You will work directly on an active product and help us:

• Design and implement new features on top of an existing system
• Build advanced file export and reporting functionality (PDF, Excel, structured reports)
• Improve accuracy, consistency, and performance of LLM outputs
• Maintain and optimize generating charts and graphs using LLMs
• Create evaluation pipelines to measure and optimize model performance
• Implement validation layers and deterministic post-processing

Core Requirements

Full-Stack Engineering

• React (or similar frontend framework) experience
• .NET Backend development experience
• Working with AWS (or similar cloud environments)
• Knowledge with relative and document databases 

AI / LLM Engineering

• Proven experience integrating LLMs into real applications
• Experience with MCP and understanding how it works
• Structured output generation (JSON, reports, analytics)
• Prompt engineering and workflow optimization
• Building evaluation frameworks and test suites for AI systems
• Experience with frontier LLM models
• Handling retries, validation, guardrails, and fallback logic
• Optimizing cost, latency, and accuracy trade-offs
• Use AI-assisted coding tools (Claude Code) to ship faster

Strong Plus

• Financial analytics or accounting-related software experience
• Familiarity with QuickBooks or similar financial systems

Engagement Model

• Part-time contract (~120 hours per month)
• Fully remote
• Flexible schedule
• Long-term collaboration (not a short gig)
• Complete freedom in choosing technologies and architectural solutions

This is perfect for an experienced engineer who prefers flexible contract work and enjoys building practical AI systems.

Shortlisted candidates will receive a test task. Detailed project information will be shared after signing an NDA.

Diya is a successful Ukrainian IT company providing full-service IT solutions for small and medium businesses worldwide. We are a friendly crew of IT-savvies who value flexibility, technical excellence, and exceeding customer expectations.

We are expanding our team and looking for a Level 2 Engineer who is passionate about cloud technologies and automation. If you have a strong background in the Microsoft ecosystem and want to work on international projects, we’d love to have you on board!

Key Responsibilities:

• Set up and maintain services primarily within Microsoft 365 and Azure environments.
• Infrastructure Availability. Proactively ensure high levels of systems availability and performance for our clients.
• Automation. Write and maintain custom PowerShell scripts to increase efficiency and reduce manual intervention.
• Documentation. Create and maintain technical documentation, procedural guides, and operational reports.

Qualifications & Requirements:

• Microsoft Stack. Proven experience administering M365 (Admin Center, Exchange, Azure AD/Entra ID, Intune, Licensing) and Windows Server.
• Core Services. Strong knowledge of AD, GPO, DNS, ADFS, and networking basics.
• Troubleshooting. Ability to diagnose complex issues in a Windows environment using event logs and diagnostic tools.
• Scripting. Solid proficiency in PowerShell for task automation.
• English. Minimum Intermediate level (written and spoken) for professional communication.
• Education. Higher education in Information Technology or a related field.

Will be a plus:

• Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, M365 Certified).
• Experience with API services.
• Basic knowledge of Python or .NET.

What We Offer:

• Remote-First. We operate in two weekly rotating shifts: Morning (07:00 – 15:00) and Evening (15:00 – 23:00). 
• Professional Certification. We provide full sponsorship and support for obtaining Microsoft 365, Azure, and other relevant industry certifications.
• We provide a corporate English tutor to help you level up your communication skills for international projects.
• Comprehensive healthcare insurance and gym membership compensation.
• Access to professional psychological consultations to support your well-being.
• Real career opportunities, paid training.
• Paid vacation and sick leave.