Jobs

SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing business process outsourcing services to IT companies around the globe for the past 15 years. We have 1500+ people in our international community.

We operate globally, supporting clients in 60 languages and partnering with industry leaders like MasterCard, Calm, and MacPaw. With international hubs and coworking spaces around the world, we develop innovative products like Quidget and continuously work to improve the customer experience.

About the role:

We are looking for an AI Solutions Engineer to join our team and lead the design and implementation of AI-powered solutions for customer support and business operations.

In this role, you will translate business and operational requirements into scalable technical solutions, design AI architectures, evaluate technologies and integrations, and guide solutions from discovery through implementation.

You will work closely with clients, internal teams, and technical stakeholders to identify the right AI approach for each use case and ensure that solutions are reliable, scalable, and aligned with business goals.

What you will do:

• Design end-to-end AI solutions based on client business and technical requirements;
• Define solution architecture, integrations, data flows, and implementation approach;
• Design and implement AI-powered solutions, including conversational AI, chatbots, agent assist, and automation;
• Work with LLMs, RAG, prompt engineering, AI agents, and knowledge retrieval systems;
• Lead technical discovery and solution design sessions with clients and internal teams;
• Conduct demos of proposed AI solutions and explain their functionality, capabilities, and business value;
• Troubleshoot technical issues and drive solutions through to resolution.

What you need to succeed in this role:

• Fluency in English (C1+ / Advanced+);
• Practical experience taking an AI support solution from implementation/configuration to actual use by customers or support teams;
• Experience implementing AI-powered chatbots, voicebots, or other conversational AI solutions specifically for customer support or customer service operations;
• Hands-on experience with AI and automation platforms (for example, Zendesk AI Agents, n8n, Voiceflow, Botpress, Cognigy, or similar tools);
• Understanding of LLMs, Generative AI, RAG, prompt engineering, and AI agents;
• Solid understanding of APIs, integrations, databases, and system architecture;
• Ability to translate business requirements into scalable technical solutions and communicate technical concepts to both technical and non-technical stakeholders.

Will be an advantage:

• Hands-on experience with helpdesk platforms (for example, Zendesk, Freshdesk, and Intercom), including their automation and AI features;
• Experience with AI evaluation, monitoring, and guardrails;
• Experience working directly with clients during technical discovery and solution design;
• Experience leading implementation projects.

Benefits and Perks:

• Providing services during business hours;
• Opportunity to cooperate fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Rewards for referring friends;
• Balance between project workload and personal time, but also – internal health policy;
• Responsive leadership interested in your growth and long-lasting cooperation;
• Greenhouse conditions for self-development;
• A culture built on trust, with no time-tracking requirements.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

Are you passionate about connecting systems and driving intelligent automation? Do you thrive in fast-paced environments where you can analyze workflows, implement AI solutions, and collaborate with teams to deliver scalable, high-impact results?

Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Know someone perfect for the role? Refer them and get rewarded! 

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

Middle UX/UI Designer

We are a team of first-class professionals with great ambitions, looking for a UX/UI Designer with experience, and desire to learn and grow with us.

Our vision: to make the world better and people happier with our design products.

We aspire to create interfaces and experiences that reach millions – transforming businesses and delivering growth to our clients.

Join our team in the search of greatness!

Job Description

As a UX/UI Designer, you will be working with the Project Manager and Art Director during the full life-cycle of building the digital product – from research and ideation to the final deliverables, creatively approaching constraints.

You can become a part of our team, if:

— You have 2+ years of commercial experience as a UX/UI designer 

— You have superb knowledge of Figma & AI tools

— Knowledge of English at the level of Upper-Intermediate and above

— You are a black belt in designing for Web, IOS, and Android platforms;

— And practical experience of creating design systems / UI Kits

— You understand the principles of adaptive and responsive layout

— You are able to participate in 2-3 projects simultaneously and to meet deadlines

— Your portfolio is a subject of your pride

— You, like us, are in a relentless pursuit of creative solutions and personal development

It will be a plus if you have:

— Knowledge of Motion Design tools, Adobe Illustrator, Photoshop, After Effects, 3D Graphic Tools

— Experience in designing and creating illustrations

— Knowledge of interface development steps

— Sense of humor - no kidding:)

Reasons to join us:

— Remote work;

— Flexible schedule, with a standard 40 hours a week schedule; 

— Market salary fixed in USD (based on level of experience & portfolio)

— Paid vacation, sick leaves, holidays

— Interesting foreign projects which bring value into this world. We do not work with questionable areas like casinos or gambling.

— Professional Art Direction by Design Director with 12+ years experience. Soak in all that knowledge!

— Engagement in team development and design processes. You will have enough independence to make decisions that can affect not only the project, but also the work of the company.

— Regular compensation reviews based on performance

— Possibilities of vertical and horizontal growth within the company

— Education and trainings are partially paid by the agency after 6 months in the company

— We are ready to support your well-being in various ways, and our focus is maintaining your work-life balance in check.
 

Everyone dreams of a working process without burnouts, and we are going to turn this into reality.

If you’re still here and would like to join us, we look forward to hearing from you! 

Please note that only the candidates with the following will be considered:

— Link to your amazing portfolio (Figma links accepted)

— Your expected salary

Feel free to share any meme you like in your job application

Softacom is looking for an independent PM/Account Manager to manage client projects and accounts in an IT outsourcing/outstaffing environment.

This role combines delivery management, client communication, process improvement, and account development. We are looking for someone who can take ownership of project outcomes, align the client and delivery team, and independently handle complex situations.

Responsibilities

• Manage client projects and accounts from initiation to handover
• Coordinate delivery teams and manage timelines, scope, quality, and client expectations
• Lead client meetings, status updates, follow-ups, and escalations
• Identify and manage risks, blockers, dependencies, and scope changes
• Resolve complex situations between clients and delivery teams
• Prepare and maintain project documentation, including SOWs, SLAs, SRSs, project plans, reports, and handover documents
• Plan and track project tasks using Jira and Confluence
• Build and improve internal business processes
• Identify opportunities for upselling, cross-selling, and account growth

Requirements

• Experience as a PM, Delivery PM in IT outsourcing/outstaffing
• Technical background through hands-on experience in development, QA, business analysis, system analysis, or a related area, and/or relevant technical education
• Experience independently managing projects and taking responsibility for delivery outcomes
• Experience managing project teams
• English proficiency at C1 level or higher
• Strong understanding of SDLC, Agile, Scrum, and Kanban
• Experience with estimation, task decomposition, planning, risk management, and scope management
• Experience preparing and maintaining project documentation
• Practical experience with Google Workspace, Jira, Confluence, and AI tools
• Experience building, implementing, or improving business processes
• Strong communication, ownership, and problem-solving skills

Nice to have

• Experience with distributed remote teams
• Experience in discovery, pre-sale, or estimation
• Experience with SLA and service delivery
• Basic understanding of software architecture, integrations, and technical constraints
• Experience with BPMN or UML
• Experience with upselling or cross-selling in a service company

What we offer

• Full-time remote cooperation
• B2B contract
• Work with international clients and distributed teams
• Autonomy in decision-making
• An opportunity to influence delivery and internal processes

Playable Ads are interactive mini-games that are used to engage and attract new users to download and play our games.

As a Game designer you will be in charge of the Game design and polishing the game mechanics and game-flows of our playable ads as well as testing and gaining insights based on how the playable performed.

Responsibilities

• Design levels for top performing playable ads for leading games, to excite, engage, and bring new players to download our games.
• Research and develop innovative game mechanics for playable ads.
• Work closely with game developers and provide constructive feedback on playable ad mechanics and experience
• Analyze performance data to optimize game mechanics and conversions.
• Collaborate with the game design team with improving our content pipeline and processes.
• Stay current on mobile game advertising trends and best practices.
• Support and collaborate with the team from a level design perspective (Production, QA, Art, Game Design, etc).

Requirements

• Product management role experience in the casual gaming space, or 2+ years of experience designing levels and game mechanics for casual mobile games.
• Strong passion for gaming, particularly with regards to casual mobile games.
• Positive and creative mind with a passion for the level design craft (showcased with a relevant work portfolio).
• Solid grasp of game design methodologies and up-to-date knowledge of the casual audience, casual game markets and player motivations.
• Excellent interpersonal skills to clearly and effectively communicate feedback and design ideas.
• Strong self-driven work ethic and ability to work effectively in an agile team environment.
• Ability to incorporate feedback from your team into your work and use it to learn and grow in your role.
• Good spoken and written English is a MUST.

*** PLEASE ATTACH A LINK TO AN ONLINE PORTFOLIO / SHOWREEL

About the Role

We are looking for a highly analytical, detail-oriented, and proactive Product / Web Data Analyst to own and evolve our analytics ecosystem.

This role requires much more than reporting. The successful candidate will become an expert in our product, customer journeys, data architecture, and measurement framework. They will be expected to understand how data is generated, where it comes from, how it is processed, and how it should be interpreted to support product and business decisions.

The ideal candidate is naturally curious, enjoys investigating complex systems, and is comfortable working independently while collaborating closely with cross-functional teams.

What You'll Do

Deep Product Understanding

• Develop a comprehensive understanding of the product, business model, customer lifecycle, and key success metrics.
• Map and analyze user journeys across multiple touchpoints.
• Identify opportunities, bottlenecks, and behavioral patterns throughout the customer lifecycle.
• Support data-driven decision-making across Product, Marketing, CRM, and Leadership teams.

Data Analysis & Insights

• Work directly with raw event-level data stored in BigQuery.
• Explore, clean, transform, validate, and analyze large datasets.

We're Gypsy Collective. The digital world is evolving faster than ever. New opportunities, new challenges, new ambitious goals. That’s why strong businesses need strong people.

Gypsy Collective is an exclusive talent partner for selected brands. We help our partners attract exceptional talent by building long-term relationships and becoming deeply integrated into their business, culture, and growth ambitions.

Now we're looking for a PSP Manager to take ownership of day-to-day payment operations and performance across assigned platforms, brands, streams, and GEOs. We are looking for a detail-oriented and analytical professional who can monitor payment performance, work closely with PSPs and internal teams, identify issues, and proactively improve payment stability and efficiency.
 

📅 Your daily adventures include:

• Own the day-to-day operation and performance of payment solutions across assigned platforms, streams, brands, and GEOs;
• Manage operational communication and relationships with PSPs, payment partners, aggregators, and platform representatives, including participation in discussions around commercial and operational conditions, coverage, limits, and service improvements;
• Monitor payment method availability, stability, and key performance metrics, including approval rate, decline rate, deposit success rate, Reg2Dep, and payment method conversion, and promptly respond to performance deterioration or disruptions;
• Analyze payment performance by platform, brand, GEO, provider, payment method, currency, BIN, issuer, and transaction type; identify the main causes of failed or declined transactions and implement improvements;
• Build, maintain, and optimize payment routing, cascading, fallback, and prioritization logic, including BIN-level analysis and identification of issuer-, provider-, and GEO-specific performance issues;
• Identify operational and technical bottlenecks affecting deposit and withdrawal flows and coordinate their resolution with internal teams, platforms, and external payment partners;
• Lead the integration and launch of new PSPs and payment methods, including cards, alternative payment methods, and cryptocurrency solutions, coordinating requirements, configuration, testing, launch readiness, and post-launch monitoring;
• Validate cashier functionality, payment redirects, transaction processing, payment method availability, limits, currencies, and GEO restrictions before and after launch;
• Manage payment-related tasks and incidents through Asana, Jira, platform service desks, and other applicable systems; act as the primary point of contact for operational and technical payment incidents, ensuring timely escalation and clear status updates until resolution;
• Monitor PSP performance against agreed operational expectations and initiate corrective actions when performance, stability, or service quality is insufficient;
• Cooperate with Risk & Fraud Prevention, Customer Support, VIP, Product, Retention, Technical, QA, and Analytics teams on payment-related cases and improvement initiatives, including transaction-level investigation of player payment issues;
• Maintain an up-to-date payment method matrix and payment documentation covering brands, GEOs, platforms, providers, currencies, limits, availability, provider information, error descriptions, escalation contacts, operational instructions, and troubleshooting procedures;
• Prepare regular and ad hoc payment performance reports and use dashboards, back offices, monitoring tools, and transaction reports to identify trends, incidents, provider stability issues, performance gaps, implemented improvements, and areas requiring management attention;
• Proactively recommend and implement solutions aimed at improving payment stability, scalability, customer experience, and the overall financial performance of the Company.

🧭 What makes you a great match:

• 2+ years of relevant experience as a PSP Manager or in a similar payments-focused role;
• Hands-on experience with fiat payments, bank transfers, and cryptocurrency;
• Experience with payment monitoring and analysis of approval rates and transaction performance;
• Strong analytical skills and ability to work with payment performance data;
• Experience with BI and reporting tools; Tableau is highly preferred;
• Strong attention to detail and ability to stay focused when working with large amounts of operational and payment data;
• Proactive and initiative-driven approach to work;
• Strong discipline and ability to consistently follow up on ongoing tasks and issues;
• Good communication skills and ability to collaborate with different stakeholders;
• Willingness to learn, develop, and deepen expertise in payments;
• Experience in iGaming is a plus, but not a strict requirement.
   

Benefits

💸 Flexible payment options: choose the method that works best for you;
🎁 Financial perks: Bonuses for holidays, B-day, work milestones and more - just to show we care;
📈 Learn & grow: We cover courses and certifications — and offer real opportunities to grow your career with us;
🥐 Benefit Сafeteria: Choose what suits you — sports, language courses, therapy sessions, and more;
🎉 Stay connected: From team-building events to industry conferences — we bring people together online, offline, and on stage;
💻 Modern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow;
🕘 Your schedule, your rules: Start your day at 9, 10, or even 11 — we care about results, not clock-ins.

If this role sounds like a good fit for you, we’d love to hear from you — apply and tell us a bit about yourself.

About the Role

We’re looking for an Automation QA Engineer to join our client project and work closely with the L2 Support team.

A significant part of the role will be focused on working with support tickets and investigating technical issues. You’ll analyze incoming cases, review logs and system behavior, reproduce issues, identify root causes, and help determine the right resolution or next steps.

We’re looking for someone who is comfortable working independently, taking ownership of issues, and improving existing processes rather than simply following predefined instructions.

What You’ll Do

• Investigate and resolve L2 technical support tickets from a QA/automation perspective.
• Analyze logs, errors, API responses, and application behavior.
• Reproduce issues and identify potential root causes.
• Develop and maintain automated tests and scripts using Java or Python.
• Create scripts to automate repetitive troubleshooting and support tasks.
• Improve existing automation and scripting solutions.
• Collaborate with developers and other engineers on investigation and resolution of complex issues.
• Document findings, solutions, and troubleshooting steps.
• Identify recurring issues and suggest ways to prevent or automate their investigation.
• Take ownership of assigned tickets and technical problems from investigation to resolution.

What We’re Looking For

• 2–3+ years of commercial experience in Automation QA.
• Strong knowledge of Java or Python.
• Hands-on experience with test automation and scripting.
• Experience troubleshooting technical issues and working with logs.
• Good understanding of APIs and HTTP.
• Basic-to-good SQL knowledge.
• Experience working with ticketing systems and support-related tasks.
• Experience with Docker/Kubernetes.
• Experience with CI/CD.
• Experience working with AWS or GCP.
• Ability to independently investigate technical problems and find solutions.
• Proactive mindset and willingness to take ownership of processes and improve them independently.
• Strong analytical and problem-solving skills.
• Ability to communicate technical findings clearly to developers and other stakeholders.

Nice to Have

• Experience with L2/L3 technical support.
• Experience with microservices.
• Experience with Kafka.
• FinTech or Payments domain experience.

Why Join FreySoft?

🌍 Work with international clients across different domains and modern technology stacks.

🚀 Work on real production issues and solve challenging technical problems.

🎯 Develop your expertise across automation, troubleshooting, and scripting.

🤝 High level of ownership and trust—you’ll have the freedom to investigate issues and improve processes independently.

💡 AI-first engineering culture that values responsible use of modern development tools.

💰 Competitive compensation based on experience and impact.

We are looking for an experienced CRM / Retention Lead in the iGaming / betting / casino industry to take ownership of player retention strategy and drive LTV growth.

What you will do:

• Develop and implement retention strategies: reduce churn, increase loyalty and LTV.
• Optimize CRM: segmentation, personalization, and processes.
• Launch and scale retention initiatives: welcome/onboarding programs, loyalty programs, win-back campaigns.
• Conduct A/B testing of campaigns and analyze the effectiveness of bonuses, promotions, and communications.
• Manage all communication channels: email, push, SMS, messengers, in-app.
• Lead a team of retention managers and collaborate with cross-functional teams.

What we expect from you:

• 2+ years of experience in CRM / retention / database marketing.
• Experience in iGaming / betting / casino, launching and optimizing retention initiatives.
• Proficiency with CRM platforms, Google Analytics / Power BI, Excel, Jira / Confluence, ESP.
• Experience with bonuses, promotions, and analytics (NGR, ARPU, churn, LTV).
• English — Upper-Intermediate+ (working proficiency).

What we offer:

• Opportunity to impact key metrics: reduce churn, increase LTV and ARPU, boost repeat deposits.
• Lead projects for implementing a new CRM and developing retention analytics.
• Work with international markets (CIS, Africa, MENA).
• Build and manage a retention team and implement industry best practices.

If you are ready to drive company growth through player retention and lead a team of professionals, join us!

We are looking for an experienced CRM Manager  (Casino & Sportsbook) with mandatory iGaming experience to drive player retention, engagement, and lifecycle marketing across our Casino and Sportsbook products.

In this role, you will be responsible for developing and executing CRM strategies, managing player segmentation, launching personalized campaigns, and continuously optimizing CRM performance through data analysis, automation, and A/B testing.
 

Responsibilities

• Develop and execute CRM strategies to improve player retention, engagement, and lifetime value.
• Build and optimize RFM and behavioral player segmentation.
• Plan, launch, and manage CRM campaigns across Email, Push, SMS, and Onsite channels.
• Design and execute lifecycle, promotional, and reactivation campaigns.
• Create personalized player journeys and targeted offers based on user behavior.
• Conduct A/B testing to improve campaign performance and engagement.
• Analyze CRM performance using key metrics such as Retention, LTV, GGR, Conversion Rate, and Player Activity.
• Collaborate closely with Product, Marketing, VIP, Analytics, and Design teams to improve the customer experience.
• Monitor industry trends and recommend new CRM initiatives and retention mechanics.

Requirements

• 2+ years of experience in CRM, Retention, or Lifecycle Marketing.
• Mandatory experience in the iGaming industry (Casino and/or Sportsbook).
• Strong understanding of player behavior, retention mechanics, and customer lifecycle management.
• Hands-on experience with RFM and behavioral segmentation.
• Experience managing multi-channel CRM campaigns (Email, Push, SMS, Onsite).
• Strong analytical skills with a data-driven mindset.
• Experience working with CRM platforms and analytics tools.
• Upper-Intermediate English (B2) or higher.

Nice to Have

• Experience with CRM automation platforms such as Customer.io, Smartico, Optimove, Fast Track, or similar.
• Knowledge of bonus mechanics and promotional campaigns.
• Experience with SQL, Power BI, Tableau, or other BI tools.
• Understanding of VIP retention strategies.

We Offer

• Competitive salary.
• Fully remote work.
• Flexible start of the working day.
• Full-time position (5/2).
• Opportunity to work in a fast-growing international iGaming company operating in 17 countries worldwide.
• Professional development and career growth.
• Dynamic, international, and data-driven environment.

We build and run AI agent systems for founders. Four are in production — German real estate, US legal tech, executive assistance, enterprise HR analytics — with paying clients since 2023 and revenue that renews monthly.

Every one of those clients arrived by referral. Nobody here has ever gone out and found one.

That's the seat. You'd be the first person to do outbound at this company.

What we sell

Technical ownership of a founder's roadmap and its execution, from one person. One weekly call, cancellable at the end of any month. The price is published, not quoted.

Who buys it

Two shapes, and they buy for different reasons:

• A founder with no technical half. Non-technical, or technical enough to judge the work but not to own it. Has money and a specific thing they want to exist, and nobody who can build it. This is often one person — headcount doesn't bound it
• A 3–20 person company with deep domain expertise, owner-operated, doing something valuable by hand. They know their domain better than we ever will and have nobody who can turn it into a system

What they share is that the person on the call is the one whose money it is, and that nobody inside can build the thing.

What you'd do

• Find both shapes — the second one is the half most people forget, and it's the one that's already profitable
• Verify each one against four checkable facts, before any meeting is booked
• Get them onto our founder's calendar
• Sit on the scoping call — you're on every one of them
• Target: four qualified founders a month. That's the entire KPI

What we're looking for

• 2+ years selling custom software development or dev services. Not SaaS seats, not staff augmentation
• At least one deal you closed where the signer was the founder
• You can see when a founder is about to buy, from public signals. Ours have been: money already spent on a prototype with nothing running; an engineering role open for months at a company too small to assess the candidates; the one technical person just left and the roadmap went with them. And on the domain-expertise side: a third hire into the same manual role, or an ops ad whose responsibilities read as a list of steps
• You can tell a real buyer from a curious one before we spend an hour on them
• You work without being managed. There is nobody here to check in on you, set your week, or notice you've stalled. The target is the only instruction you get
• English B2 or better

Format

• Fully flexible, your own hours, we are okay with you being employed somewhere else at the same time or running your own business
• Independent contractor, commission-based — paid per qualified meeting and per closed deal. No base. Figures and full terms come in a two-page sheet after we've talked

Akurateco is growing, and so is our Marketing team. We’re looking for a motivated Content Writer to help us tell our story across every channel we touch — from search-optimized blog content to the PR publications that build trust in our brand. You’ll work closely with our Head of Marketing, Senior SEO Specialist, and the wider marketing team to produce content that’s not just well-written, but strategic: content that ranks, converts, and builds credibility for a fintech brand.

This is a great opportunity for a writer who wants to grow their skills in SEO, fintech, and multi-format content production, with direct mentorship from experienced marketers.

What You’ll Do:
 

• Write SEO-optimized blog articles based on provided briefs and keyword strategies, turning research and outlines into clear, engaging copy.
• Craft authentic, well-structured reviews for relevant platforms to strengthen brand credibility and trust.
• Contribute to landing pages, PR articles, email marketing campaigns, and other content formats as part of the broader content strategy.
• Partner with the content team to plan, draft, and refine pieces that support marketing and business goals.
• Maintain a consistent brand tone and voice across every piece of written content, adapting register and style to the platform and audience.
• Incorporate feedback from senior writers and stakeholders quickly and constructively, using it to sharpen your craft.
   

What We’re Looking For:
 

• Advanced English proficiency (written).
• Proven content-writing experience, backed by a portfolio of writing samples.
• Basic understanding of SEO fundamentals.
• Strong research skill and attention to details.
• Curiosity and a genuine willingness to learn, especially about fintech and payments.
• Comfortable working in a fast-paced, deadline-driven environment.

Nice to Have:
 

• Prior experience writing for a fintech, SaaS, or other technical/regulated industry.
• Familiarity with CMS such as WordPress.
   

What we offer:

✓ Competitive compensation depending on experience and skills;
✓ Remote-first work environment with flexible working hours;
✓ 20 paid vacation days annually for rest and recharge;
✓ 20 days of sick leave, available as needed;
✓ Corporate English classes;
✓ Professional development support.

We are looking for a Head of Account Management to lead our Account Management function, driving long-term partner success and sustainable business growth. In this role, you will own the entire client lifecycle, optimize account management processes, strengthen strategic partnerships,  and shaping a team committed to delivering high-quality service to our partners.

Responsibilities:

• Build, develop, and scale the Account Management department;
• Hire, mentor, and manage the Account Management team, ensuring high performance and professional growth;
• Own relationships with key partners, including operators, aggregators, and platform providers;
• Develop and optimize client management processes to improve operational efficiency and service quality;
• Drive revenue growth through upselling, cross-selling, and long-term partnership development;
• Collaborate closely with Sales, Product, Integration, Support, and Finance teams to ensure seamless partner experience;
• Monitor client satisfaction, service quality, and team performance against KPIs;

• Contribute to improving the company's brand reputation and overall customer experience.

   

Requirements:

• Experience in Senior Account Management, Partnerships, or other client-facing roles within the iGaming industry;
• A track record of building and improving Account Management teams and processes;
• Deep understanding of the iGaming ecosystem, including operators, aggregators and  platforms;
• Strong commercial and negotiation skills;
• Data-driven mindset (Tableau, Power BI);
• Solid understanding of key iGaming metrics, including GGR, NGR, LTV, and retention;

• English proficiency at Upper-Intermediate (B2) level or higher.

   

We offer:

• Convenient work schedule (8/9/10/11 — 17/18/19/20);
• 21 working days of vacation;
• 10 working days of sick leave;
• Extra days off for birthday, wedding, etc and for public holidays;
• Payment for training;
• Financial and intangible gifts from the company;
• Free communication, the ability to influence processes and implement your ideas;

• Comfortable and easy management, no tyranny.

   

How We Hire:
We’re not here to make you jump through flaming hoops (unless that’s your hobby — in which case, we’ll cheer you on). Our goal is to see if we’re a good match for each other — and to make sure you enjoy the ride.
1. Pre-Screen Call — 30 min
A quick hello with one of our recruiters. We’ll talk about your background, your goals, and what you’re looking for. In return, we’ll tell you more about ABXplay, the role, the team, and answer any burning questions.
2. Hard Skills Interview — 45–60 min
You’ll meet your potential manager. We’ll dive into the real stuff — your future responsibilities, the challenges ahead, and the kind of work you’d actually be doing (no mystery here).
3. The Offer Stage
 

NuxGame works with iGaming operators of all sizes, helping companies enter new markets or strengthen existing brands. As a company developing software for gaming casinos, NuxGame offers solutions that allow you to create outstanding brands and achieve your business goals. We invite an IT Recruiter to join our team.

What will your responsibilities include:
 

• Using resources to search for candidates: linkedin, djinni, job sites, boolean search, x-ray search;
• Evaluating resumes and professional skills of candidates;
• Supporting communication with candidates during the selection process;
• Maintaining a database of candidates, updating information.
• Conducting interviews with candidates
   

What we expect from a candidate:

• Experience in recruiting from 2 years
• Experience in searching on platforms Linkedin, Djinni, Work.ua, etc.
• English level: Upper-Intermediate or higher
   

What we offer
 

We believe that a happy team builds the best products. Here is how we support you:
 

• Remote & Flexible: work from anywhere. Our core hours are 09:00/10:00 to 17:00/18:00 (Kyiv time), Mon-Fri.
• Financial Stability: timely payment for compensation for services
• Personal Equipment Policy: equipment is provided for use to ensure comfortable and efficient work.
• Knowledge Sharing: we regularly gather to discuss new trends, share insights, and elevate one another.
• Community: at NuxGame, you will work in a team of like-minded people who are ready to support, inspire, and tackle complex challenges together.
• Creative Freedom: we encourage initiative. With us, you have the freedom of professional expression and the space to implement your ideas.
• Time-off Policy: 24 vacation days per year + 5 sick days (without medical confirmation).
• Atmosphere: a friendly environment focused on results and mutual respect, free from unnecessary bureaucracy and pressure.
  
   
  We are waiting for you on our team!

EverHelp is a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp received 9 international workplace and employer awards. The company ranked #1 in the Top 30 Inspiring Workplaces in Europe, was named the #1 employer among European companies with 500–4,999 employees, and earned Best-in-Class recognition across 6 categories: Culture & Purpose, Leadership, Inclusion & Belonging, Wellbeing, Employee Voice, and Employee Experience. EverHelp was also named one of the 28 Best Places to Work by Business Intelligence Group — a global award recognizing companies with strong workplace cultures and outstanding employee experience.

Our statement:

• We’re against war and unjustified aggression,
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live and provided financial support,
• We provided the team with charging stations,
• We continue to work together for the future of Ukraine.

Your future responsibilities include:

• Building, optimizing, and maintaining ETL pipelines that extract data from ERP
  systems, databases, and APIs, transform it into a usable format, and load it into
  BigQuery
• Automating data ingestion, transformation, and loading processes to reduce manual
  intervention and ensure efficiency
• Monitoring and troubleshooting data pipelines proactively — catching performance issues
  issues, errors, and data quality problems before they escalate
• Managing and optimizing data storage: partitioning, indexing, and performance tuning
  in BigQuery
• Designing data models that represent the structure and relationships within a business
  data
• Implementing data quality checks and validation rules at every stage of the pipeline
• Identifying and resolving data inconsistencies, errors, and missing values
• Conducting data audits and comparing results with business user needs — proposing
  solutions to close existing gaps
• Collaborating with analysts, data scientists, and business stakeholders to understand
  their data needs and translate them into scalable solutions

Why this role might be interesting for you:

If you love structure and enjoy optimizing processes, this is your playground. You'll make real-world architectural decisions, not just execute tickets. Every pipeline you build or improve directly powers business decisions at the highest level, so the impact of your work is visible and immediate. And if you want to be the person who shapes a data-driven culture from the inside — that's exactly the role we're offering.

Needed experience & skills:

• 2-4+ years of hands-on experience as a Data Engineer
• Advanced knowledge of SQL and Python
• Hands-on experience with GCP (AWS is also suitable), in particular BigQuery
• Strong ETL and data warehousing skills: Apache Airflow, dbt
• Clear understanding of both the technical and business sides of data products
• Clear and concise communication; comfortable working cross-functionally with nontechnical stakeholders
• Proactive problem-solving mindset — analytical thinking and attention to detail
• English level — B1-В2

Nice to have skills:

• Experience at a large systematic company (retail, banking, telecom, FMCG, logistics)
• Comfort working autonomously as the only Data Engineer on a team
• Adaptability in a high-paced, fast-changing environment

Hiring Process:

Intro Call → Tech & Soft Interview → Bar Raising

Work with EverHelp is about:

• Opportunity to join the Ukrainian company and help the Ukrainian economy,
• 20+ vacation days and unlimited sick leaves, corporate doctor & psychologist,
• Medical insurance and +10 Healthcare leaves for mental & physical recovery,
• Systematical learning & development inside a team and on an individual level: compensation for professional webinars, courses, conferences, etc.,
• Ability to work from Lviv & Kyiv offices with free breakfasts and lunches or fully remotely,
• Team of professionals who’s ready for knowledge sharing, internal professional communities, team buildings,
• Corporate discounts for gym membership and for other different services like medical services, language schools, etc.

Submit your resume and join our team!

AnyBiz.io is a fast-growing AI-driven sales automation product, built by the same team behind Warmy.io. We help B2B companies run smarter outreach - and we need someone who can both take great care of our customers and help shape what we build next.

This isn't a support role. You'll own a portfolio of 30-50 customers end-to-end - onboarding them, auditing their outreach, and pushing their strategy until it actually works - while feeding everything you learn straight back into our Product roadmap.

Because you'll be looking at real cold email and call sequences every day, we need someone who already has a sales, biz dev, or lead gen background - someone who instinctively knows what a good (and a bad) outreach message sounds like, and isn't afraid to tell a customer their approach isn't working.

What you'll do:

Account management:

- Manage a portfolio of 30-50 customers: weekly to monthly check-in calls, ad-hoc emails

- Maintain HubSpot CRM as the single source of truth for account info and activity history

- Mitigate churn risks and capitalize on upsell opportunities

Customer performance:

- Onboard new users, from creating an account to launching their first campaigns

- Activate new users: keep tweaking the strategy until we generate first warm responses

- Proactively advise underperforming users on the strategy changes they need to make

Research & development:

- Identify and report bugs, design flaws, and other product issues that need fixing

- Participate in Product Roadmap debates - help decide what gets built, when, and how

- Assist the Product team with feature and market research, and new feature testing

- Proactively design new prompts and test new LLM models

You're the right fit if:

- You have a sales, biz dev, or lead gen background - you can look at a cold email or call script and immediately tell what's weak about it

- You're a self-starter: you push us, we don't have to push you. You learn and improve independently, without waiting for instructions

- Your English is fluent (B2+) - vocabulary is a must, accent is completely fine. More than half your day is video calls, and most of your customers are native speakers

- You're comfortable managing 30-50 accounts at once without dropping the ball on any of them

- You're genuinely curious about the product - you want a say in what gets built, not just a queue of tickets to close

- You're flexible on hours - available up to 9pm Kyiv time, since a lot of our users are in PST and some in AUS

- You're based in Vinnytsia (preferred) or Kyiv specifically, and can be on-site at least 4 days/week during probation (WFH becomes an option after)

Nice to have:

- Prior hands-on experience with prompt engineering or testing LLM models

- Background specifically in customer success or account management, on top of the sales/outreach experience

What we offer:

- Real ownership over both your accounts and the product roadmap - your input actually shapes what gets built

- A team that moves fast and skips the politics

- Udemy access + conference budget for your growth

- Company gifts and team events

- Competitive compensation - discussed individually

- B2B contract

- Direct line to the Product team - no layers between your feedback and what ships