Jobs

Innoware is a leading IT consulting company, Microsoft Solutions Partner, certified in cyber and information security (ISO/IEC 27001). We help businesses enhance operational efficiency and ensure data security by implementing Microsoft ERP and CRM systems, Power Platform solutions, and delivering secure cloud IT infrastructure.

For over 24 years our team has successfully completed more than 500 projects in Ukraine and across 17 other countries. Our clients include well-known companies such as Ciklum, Deloitte, Datagroup, OKKO, KERNEL, Metinvest, the American Chamber of Commerce in Ukraine (ACC), SOS Children's Villages, and many other valued partners.

Demand for Innoware’s services and Microsoft solutions continues to grow – especially in Ukraine, where many businesses are transitioning away from 1C and other russian-origin systems. To support this growth, we are expanding our project team and inviting candidates to join us as a Microsoft Dynamics 365 Business Central Consultant at Strong Junior level. This is an opportunity to get involved in ERP implementation projects and grow with mentoring and training.

Key activities:

• Participation in D365 Business Central implementation and development projects for Innoware’s Ukrainian and foreign customers in a supportive and experienced team.
• Professional development through training, mentorship, Microsoft certification, and hands-on experience in real D365 Business Central projects and business scenarios.

Key responsibilities:

• Working with clients to analyze business processes, define target solutions, and align them within the D365 Business Central framework.
• Configuring and adapting standard D365 Business Central functionality according to customer business requirements.
• Preparing and aligning project documentation together with clients.
• Estimating effort and timelines for assigned tasks.
• Preparing functional specifications for the development team and collaborating with developers during implementation.
• Executing user acceptance testing to ensure the delivered functionality meets business needs and expectations.
• Supporting customers during UAT, deployment of new functionality, and Go Live.

Qualification:

• 1+ years of experience in implementing or supporting D365 Business Central system in a Consultant or Analyst role.
• Understanding of the core standard functionality of D365 Business Central and a desire to deepen that knowledge.
• Understanding of all stages of an ERP implementation project.
• Understanding of business process fundamentals (finance and/or logistics, sales, manufacturing, etc.).
• English proficiency at Upper‑Intermediate level or higher; fluency in Ukrainian.
• Nice to have: Microsoft certification; experience configuring Power BI.

Soft skills: 

• Attention to detail and a responsible approach to tasks.
• Willingness to learn, accept feedback, and develop your skills.
• Ability to work collaboratively in a team and communicate clearly.
• Interest in delivering quality results.

We offer:

• Dynamic work and diverse tasks in a growing D365 Business Central team.
• Participation in projects for Ukrainian and international clients, with English language practice.
• Learning and mentorship from experienced colleagues, including structured onboarding, an individual development plan, mentorship, regular feedback and support.
• Conditions for continuous professional development, career growth, and advanced training, including international Microsoft certification and support in obtaining it.
• Career paths toward System Architect, Project Manager, or Team Lead, depending on your professional interests.
• Our values and corporate culture: Innoware is an environment of open, professional communication, teamwork, honest relationships, and mutual trust. We support each other in both work and life. We hold a pro-Ukrainian stance, have not worked with russian companies since 2014, and actively support the Armed Forces of Ukraine.

Working conditions:

• Full remote format with the opportunity to work and meet with colleagues at Innoware’s Kyiv office – we’ll be happy to see you whenever you choose to come.
• Everything for work-life balance: paid vacation and sick leave (we know it’s obvious, but we want you to be sure), additional days off for selected public holidays. We’re dedicated to our work, but we also take time to rest.
• Permanent full-time contract with competitive remuneration.
• A grade‑based system with regular salary reviews based on your qualifications, performance results, and professional development.

We look forward to your application and getting to know you!

Please apply with your CV in Ukrainian or English. We will carefully review your application and contact you if your experience and qualifications match the role.

Join Innoware to grow your skills and work on projects with the support of experienced colleagues!

Find out more about Innoware: https://innoware.com/about/ 

Discover more Innoware vacancies: https://innoware.com/career/ 

Umbrelly.Cloud is a B2B US product company.
 
Our mission is to help businesses which use AWS reduce their cloud bill & provide world-class technical support. Umbrelly is an Official Advanced Tier Partner of AWS, and currently serving 100+ enterprises & startups from US, EU and other Tir 1 countries. 

We are looking for an Junior Partnership Manager (AWS) who will take care of our APN (AWS Partner Network):
https://partners.amazonaws.com/partners/0018W00002XmWeCQAV/Umbrelly.Cloud 

Why it’s great to build your career around AWS: 

• AWS is the world’s largest cloud infrastructure provider, generating more than $120 billion in annual revenue.
• AWS is Amazon’s most profitable business segment and one of the most important technology platforms globally.
• Cloud expertise is highly valued and well compensated — professionals with strong AWS knowledge are in demand across the market.
• You can grow fast with us: there is a clear path from Junior to Senior-level roles within 3 years, with significant growth in responsibilities and compensation along the way.
  
  What We Expect from an AWS Partner Manager:
• Huge energy, interest & ambition to grow in a specific area: AWS Partner Network (APN).
• You should be able to research and explain what are the Tiers of partnership with AWS, what is competencies, certification exams
• English both written and speaking
• You should show your previous achievements either in career, education or personal life
  
  Why Umbrelly is a Great Place to Work and Grow: 
• Clear way for career growth to Senior Roles.
• Potential to earn salary way higher then market average. We offer base salary + opportunity to earn uncapped Bonuses for Growing our AWS Partnership. Each badge, opportunity, cerfitication, new partnership level you helped to achieve would be covered with generous bonus.
• Proven product-market fit. Our model has been working successfully for 3+ years, with 100+ B2B customers closed to date.
• We already maintain Advanced Level Partnership with an AWS.
• Experienced leadership. Umbrelly.Cloud is run by an experienced C-level team and backed by prominent investors.

Lexidesk is the AI client intake platform for law firms.
 

More than 50 firms run on us already, across personal injury, immigration, family law and more.
 

We started with the phone, answering every call 24/7 so firms stop losing cases to missed calls.
 

Now we're going for end-to-end intake automation. Our goal: help an average legal intake team of 8 handle the same number of leads with 2 people, while converting better than before.
 

The only problem: most law firms have no idea any of this is possible yet.
 

That's your job: tell them.
 

Your day to day
 

• Make product videos, explainer videos and launch videos. Think Loom recordings and ElevenLabs-style motion launches using AI. Example: https://www.youtube.com/watch?v=_ZKzfDz8Png.
• Build and distribute content funnels. Quizzes, webinars, short courses — whatever turns your content into booked demos. Example webinar: https://us06web.zoom.us/webinar/register/WN_PAdaBp2DSsm2Upy_3pEvGg.
• Run product launches and communicate new features to customers in a structured way, as described here: https://harries.co/launch-your-product.
• Film with our customers, publish case studies and customer stories, and collect testimonials. Customer stories: https://lexidesk.ai/customers.
• Turn our podcasts and existing content into shorts law firm owners stop scrolling for.
• Build trust in online legal communities: Reddit, Facebook groups, Slack and comment sections.
• Manage our socials.
   

Requirements
 

• 1+ years doing social or content for a software company. B2B SaaS ideally. Legal is a big plus.
• You can produce and edit videos and make them look good, using motion design with Remotion and AI tools like ElevenLabs and Higgsfield.
• You write well.
• You're comfortable being on camera.
• Your content workflows are AI native.
• You like to get deep into new topics and become an expert on them.
• You understand AI and how businesses use it, or you'll learn it fast.
• English at C1 or close. You may talk to US lawyers and arrange for them to record content with us.
   

Nice to have
 

• You run or used to run a YouTube channel about AI for business.
• You've done legal or legal-tech marketing before.
• You think like a product manager. You like talking to users and turning what they say into content.
   

How we work
 

• Speed is the moat. Rapid experimentation, lean autonomous teams, minimal bureaucracy.
• Impact, not titles. No job titles. It's about the impact you have. No task is above or beneath you.
• AI first. We use AI across the whole company to move faster with better results.
• Automate the boring stuff. If you do it twice and will keep doing it, automate it once it works by hand.
• Think from first principles. Stop and think. Ask dumb questions, ask when it's unclear or costly, then decide on your own.
• Talent over location. Fully remote. We hire the best person, wherever they are.
• Taste is king. Anyone with Claude can be average. Cut the extra, keep it minimal, and build for your audience, not yourself.
   

What we offer
 

• The first content marketing seat at Lexidesk. You build the function almost from scratch and own it. Your work ships and actually gets seen.
• Direct access to the founder and the whole business. You'll learn how an AI startup really runs end-to-end.
• A budget for the tools and gear you need. Camera, editing software, AI subscriptions — whatever makes the work great.
• A clear path to grow into leading our content team as we scale.

Reelly AI is a B2B platform in the real estate sales sector that has become one of the market leaders in the UAE in just four years. More than 74,000 agents have registered on the platform. We help them find up-to-date information on more than 2,000 projects from developers in Dubai, Abu Dhabi, and Ras Al Khaimah.

Our business is selling data and access to our proprietary AI ecosystem. It helps developers see supply and demand in real time, understand agents’ needs, and make commercial decisions faster.

We work with international companies, including those from India, Pakistan, and the United Kingdom, that operate in the UAE. We are preparing for international expansion in cooperation with government partners. Our goal is to attract one million agents over the next three years.

I am writing this job posting personally. My name is Vitalii Ryzhak, and I am the founder and CEO of Reelly AI.

Recently, the real estate market in the region has experienced significant stress. For us, this period has become a catalyst for growth: developers have started digitizing their processes more actively, and we have received a large influx of new contracts. That is why I am resuming the search for new talent to join our team.

We are looking for a Customer Support Specialist to help customers in chats and oversee the quality of our AI-assisted support. You will review AI answers, check facts, step into conversations when human help is needed, and make sure unresolved issues reach the right person.

This is a hands-on, individual-contributor support role with no people-management responsibilities.

What you will do

• Monitor customer conversations and check AI-generated replies for factual accuracy, relevance, clarity, and a helpful tone
• Verify answers against approved product information and the knowledge base before relying on them; identify missing information and avoid unsupported promises
• Take over chats when the AI cannot resolve a request, misunderstands the customer, or needs human judgment
• Ask clear follow-up questions, explain next steps, and keep customers informed until the issue is resolved or handed over
• Record issues and actions in tickets or the CRM, with enough context for colleagues to continue the work
• Escalate technical problems, account issues, and unusual or sensitive requests to the appropriate team
• Flag recurring questions and incorrect AI responses, and suggest improvements to help articles, response templates, and the knowledge base

Who we are looking for

• At least 1 year of relevant work experience in customer support, customer service, chat operations, account support, or a similar customer-facing role
• Careful reading, attention to detail, and the ability to distinguish a verified fact from an assumption
• Clear, patient written communication and a calm approach to difficult customer situations
• Confidence using AI assistants and translation tools while checking the accuracy of their output
• Basic English is acceptable when supported by AI and translation tools; you must be able to understand the customer's request, check the response, and ask for help when something is unclear
• Experience keeping customer records, tickets, or task trackers organized
• Availability for a full-time schedule of 5 working days per week, 8 hours per day, with reliable follow-through during your agreed working hours

Experience with SaaS products, real estate platforms, help-desk tools, or AI-assisted support is a plus. Relevant practical work experience is required.

What good work looks like

Customers receive accurate and useful answers. Conversations needing a person are handled promptly, escalations contain clear context, and recurring gaps are captured so the support experience keeps improving.

Compensation and work format

Total monthly compensation: USD 1,000, including salary and bonus. The salary/bonus split and bonus criteria will be agreed before joining; the total monthly budget is USD 1,000.

Fully remote, full-time: 5 working days per week, 8 hours per day. The exact working days and hours will be agreed before joining. Open to candidates worldwide.

Why this role may interest you

Practical experience with AI-assisted customer support in a B2B product company, daily work with international customers, and the opportunity to improve the quality of both human and AI responses.

My recommendation:

Apply for this role on Djinni with details of your relevant work experience and skills. We will review your experience and skills against the role requirements before contacting you about the next steps.

I believe that only the strong win. And we are building our strength in attracting international capital so that, when the time is right, we can focus all our efforts on rebuilding Ukraine.

Glory to Ukraine! Glory to the Heroes!

We are looking for an experienced Game Designer with strong Roblox expertise to review our live Roblox game and provide direct, actionable feedback before we significantly scale user acquisition.

The game combines RTS and Tower Defense gameplay with heroes, a ranked ladder, and friend duels. It is already publicly available, and we want an experienced designer to evaluate the experience from the perspective of a completely new Roblox player.

This is not a general playtest. We need someone who understands what makes successful Roblox experiences work, especially around onboarding, pacing, retention, social features, visuals, UI, and monetization.

🎯 What You'll Do

You will approach the game as a brand-new player and evaluate the complete first-session experience.

• Play the game for approximately 60 minutes on PC
• Start with a completely fresh player experience
• Record your screen and voice your thoughts while playing
• Play at least 3 arena matches
• Analyze the lobby, onboarding, gameplay, presentation, and overall player experience
• Compare the experience with current Roblox standards and successful experiences on the platform
• Identify points of confusion, boredom, friction, or potential player drop-off
• Provide clear and honest recommendations for improvement

🔍 Key Questions

Your review should address:

1. Lobby & Town
   • Does the town/lobby look professional and engaging?
   • Does it immediately communicate the quality and purpose of the game?
2. First 2 Minutes
   • Would a typical Roblox player stay?
   • What could make them leave before reaching the core gameplay?
   • Is the onboarding fast and intuitive enough?
3. Arena Gameplay
   • Play 3 arena matches
   • Where did you feel confused, stuck, or bored?
   • Is the gameplay introduced clearly?
   • How does the onboarding compare with successful Roblox experiences?
4. Look & Feel
   • Does the art, UI, animation, and sound feel cohesive?
   • Does the overall presentation meet current Roblox quality standards?
5. Quality Issues
   • What looks cheap, unfinished, confusing, or out of place?
   • Which elements reduce perceived quality?
6. Roblox Audience Fit
   • Does the RTS / Tower Defense concept and pacing fit Roblox players?
   • What would you change to make the experience more appealing to the platform's audience?
7. First-Session Rating
   • Is there anything that could cause a new player to dislike or leave the game during their first session?
   • What are the biggest risks to retention?

⭐ Final Recommendation

Provide your Top 5 changes in priority order, focusing on changes that could have the biggest impact on:

• First-session retention
• Player understanding
• Engagement
• Session length
• Overall perceived quality

👤 What We're Looking For

• Proven experience as a Game Designer / UX Designer / Game UX Researcher
• Strong understanding of the Roblox ecosystem
• Experience evaluating Roblox games or designing for Roblox
• Familiarity with successful Roblox experiences and current platform standards
• Strong understanding of:
  • Onboarding
  • Player retention
  • Game loops
  • Session pacing
  • Social gameplay
  • UI/UX
  • Monetization
  • Player psychology
• Ability to give blunt, objective, and actionable feedback
• Excellent written and verbal communication

You don't need to be a Roblox developer for this role, but you should have a strong understanding of what Roblox players expect from modern experiences.

📦 Deliverables

1. Screen Recording

Approximately 60 minutes of gameplay with:

• Full screen recording
• Voice commentary
• Natural reactions and observations while playing

2. Written Critique

A 1–2 page review delivered as a Google Doc or PDF covering the questions above, including:

• Key issues discovered
• Specific examples from the session
• Roblox-specific recommendations
• Top 5 changes ranked by priority

🎯 Ideal Candidate

The ideal candidate can look at the game through the eyes of a first-time Roblox player, while also understanding the underlying design decisions.

We are specifically looking for someone who won't simply say that something "could be better." We want to understand why it doesn't work, how it compares to Roblox standards, and what should be changed first.

Sales Manager

US Market | Remote

We’re looking for a B2B Sales Manager to sell premium sponsorship and media packages to companies and brands across the US.

If you’re confident with cold outreach, reaching decision-makers, negotiating, and closing deals, we’d love to hear from you.

What we’re looking for:

• 1+ year of B2B sales experience

• Strong cold outreach & closing skills

• English — C1

• Experience working with US clients

• Confident communication & negotiation skills

• Self-driven and results-oriented

Experience in media, advertising, sponsorships, events, PR, or marketing sales is a plus.

💰 Compensation

10% commission on every successfully closed and paid deal.

Examples:

$5,000 deal → $500 commission
$10,000 deal → $1,000 commission
$20,000 deal → $2,000 commission

Unlimited earning potential.

💰 Compensation: 10% commission on every closed & paid deal

📦 Deal size: $750–$20,000

🌎 Schedule: Full-time, aligned with US Eastern Time business hours

🏠 Format: Fully remote

🤝 Contract: Independent Contractor

🚀 Unlimited earning potential

Шукаємо у команду Senior DevOps / SRE Engineer (Remote).

Якщо ви маєте бажання працювати в невеликому колективі разом із сильною командою, радо розглянемо ваш відгук! Ми шукаємо не лише сильного DevOps Engineer, а й інженера із досвідом Site Reliability Engineering (SRE), який готовий брати на себе технічне лідерство, ділитися знаннями та допомагати розвиватися іншим членам команди. Націлені на довгострокову співпрацю з компенсацією, що базуватиметься на вашому досвіді роботи.
 

Завантаженість: повна зайнятість — 40 год/тиждень. Робота віддалена. Оплата погодинна.
 

Стек технологій:

- Scripting: Bash | Python | Makefile

- Containers and Orchestration: Kubernetes | Docker | GKE

- Infrastructure as Code (IaC): Terraform | Ansible

- CI/CD & Automation: GitHub Actions | CircleCI | TravisCI

- Cloud Providers & IaaS: AWS | GCP | Azure | Hetzner

- Databases: SQL | NoSQL (PostgreSQL, Redis…)

- Authorization and Security: OpenSSL

- Observability and Monitoring: Prometheus | Grafana | ELK Stack (Elasticsearch, Logstash, Kibana)

- Operating Systems: Linux
 

Site Reliability Engineering (SRE):
- SLI / SLO / SLA | Incident Response | Root Cause Analysis (RCA) | - High Availability | Capacity Planning | Disaster Recovery | 
- Performance Optimization | Reliability Engineering | 
 

Буде плюсом:

- Infrastructure Management: Developing and implementing infrastructure, configuration, and code branching strategies.

- Quality Assurance & Testing: Conducting integration, regression, UI/UX, API, load/stress, and other types of testing.

- Bug Tracking & Issue Management: Identifying, documenting, and tracking software defects and bugs.

- Performance & Optimization: Monitoring and analyzing quality metrics to identify areas for improvement.

- Automated Testing: Experience with automated testing frameworks such as Selenium, Appium, JMeter, etc.

Mentoring & Leadership:
- Досвід менторингу Junior/Middle інженерів, проведення code review, технічних обговорень, knowledge sharing та допомоги команді у професійному розвитку.
 

Вимоги до кандидата:

- Досвід роботи DevOps Engineer та практичний досвід Site Reliability Engineering (SRE)
- Досвід побудови та підтримки високодоступних production-систем із високими вимогами до reliability.

- Досвід роботи з Kubernetes у production-середовищі

- Розуміння принципів високої доступності, масштабування та відмовостійкості систем

- Досвід побудови та підтримки CI/CD процесів

- Англійська мова — Intermediate+

- Уміння слідувати code conventions

- Здатність навчатися

- Здатність наполегливо працювати

- Критичне мислення

- Витривалість

- Спроможність лаконічно та чітко пояснювати свою думку

- Бажання ділитися знаннями, проводити менторинг та допомагати розвиватися іншим членам команди

- Відданість нашим проєктам

- Прозорість
 

Що отримаєте:

- Віддалені умови роботи

- Удосконалення навичок планування та продуктивності

- Робота у вимогливому, але дружньому середовищі серед A-гравців

- Регулярний зворотний зв'язок і допомога в плануванні вашого навчального процесу та кар'єрного зростання

- Незалежність від місцевого ринку та долучення до глобальної економіки

- Підвищення рівня володіння англійською мовою

- Корпоративні навчання, технічні воркшопи та тренінги для постійного підвищення кваліфікації

We are looking for a hands-on CRM / Retention specialist, not a pure copywriter or technical Email Marketing specialist. You should be able to independently manage the full cycle: segmentation → offer → copy → flow → launch → analytics → optimization.

We are looking for a CRM / Retention Manager to join an international online product.
 

Responsibilities

• Create and write Email & SMS campaigns independently
• Build Welcome, Retention, Reactivation / Win-back and VIP flows
• Segment users by behavior and lifecycle stage
• Work with both existing and cold / external audiences
• Develop offers, promotions and engagement mechanics
• Build and optimize automated customer journeys
• Run A/B tests of copy, offers, CTAs, timing and sequences
• Analyze Conversion, Retention, Reactivation, Revenue and other CRM metrics
• Monitor competitors and identify new CRM opportunities
• Work with Marketing, Performance Marketing and Product teams
   

Requirements

• 1+ year of hands-on CRM / Retention / Lifecycle / Email & SMS experience
• Experience with both existing and cold audiences
• Experience building automated flows / journeys
• Ability to independently write strong Email & SMS copy
• Strong written English — B2+ minimum
• Experience with segmentation and A/B testing
• Data-driven approach and good analytical skills
• Experience with Braze, Klaviyo, Iterable, Optimove, Customer.io or similar platforms
• High level of independence and initiative
   

Will be a plus

• iGaming experience
• Experience with the US market
• VIP / high-value customer retention
• Promotional mechanics and offers
• Large customer databases
• Performance Marketing / Traffic Acquisition
   

Candidates should be ready to provide examples of Email/SMS they personally wrote and flows / journeys they built.

Conditions
 

📍 Prague, office-based
🏠 Remote start is possible during the onboarding period
🕒 Mon-Fri, 15:00-00:00 Prague time
📄 B2B contract
🏥 Income tax, medical and social insurance covered by the company
💰 Competitive salary based on experience and qualifications

About Us:

We are an IT recruitment agency with over 8 years of experience, helping IT companies in Ukraine and Europe find and hire the most talented specialists. Our team of 10 professionals specializes in high-quality recruitment and headhunting, providing the best service for our clients. Among them are both large companies and promising startups.

Today, we are actively expanding our presence in European markets as well as in Ukraine. We are looking for an ambitious specialist to develop these directions. If you combine the talents of a sales manager, account manager, and lead generator, we are looking for you!
 

Key Responsibilities:

• Actively searching for new clients in Ukraine and Europe for IT recruitment services.
• Working with CRM systems, LinkedIn, Facebook, email marketing, and other channels.
• Creating personalized emails for potential clients and leading them to the stage of phone contact.
• Managing relationships with existing agency clients.
• Conducting calls and presentations for clients: gathering requirements, discussing vacancies, and negotiating cooperation terms.
   

Your Competencies and Skills:

• Experience in B2B sales.
• Ability to find and attract clients via LinkedIn.
• Strong presentation and negotiation skills.
• Experience working with cold and warm databases.
• High level of English proficiency (Upper-Intermediate or higher).
   

Will Be a Plus:

• Understanding of IT recruitment processes as a service.
   

We Offer:

• Competitive salary with bonuses for attracting new clients and successfully closing vacancies.
• Opportunities for professional growth and training.
• A comfortable work environment and team support.
• Career growth.
• 18 working days of paid vacation.
   

Bonus System and Salary Growth:

• Bonuses for each new client.
• Additional bonuses for successfully closed vacancies with active clients.

Join our team to become part of a successful business that transforms the IT recruitment market!

We’re looking for an ambitious SMM Manager to join our in-house team and build the social media presence of a new international digital product from the ground up.
 

You’ll work with one product, one team and one clear goal: build a strong international brand and community from scratch.
 

📍 Prague / relocation
💻 Remote start during onboarding
🕒 Full-time, Monday–Friday, 09:00–18:00
 

What you’ll do

• Take ownership of the brand’s social media presence
• Develop and execute the SMM strategy and content plan
• Manage Instagram, Telegram and X
• Create and coordinate engaging, native content
• Launch promotional and community campaigns
• Analyze content performance, audience growth and engagement
• Monitor competitors and market trends
• Engage with the community and manage day-to-day communication
• Test new content formats and growth strategies
 

What we’re looking for

• 1+ year of commercial SMM experience
• Hands-on experience with Instagram, Telegram and/or X
• Strong understanding of social media growth and community engagement
• Experience with digital products, performance marketing or competitive online markets
• iGaming experience is a strong advantage, but not mandatory
• Ability to work with analytics: followers, reach, ER and other growth metrics
• English - B1+
 

What we offer

• Prague-based team / remote start
• Work on one international product, not multiple agency clients
• Opportunity to build the SMM direction from zero
• Full access to the tools and resources you need
• Real ownership and freedom to test your ideas
• Official employment
• Monday - Friday, 09:00–18:00
• Salary discussed individually based on experience
 

During the interview, we’ll ask you to show examples of accounts you managed personally and the results you achieved.

If you’re an SMM specialist who wants to build something rather than simply maintain existing accounts - we’d love to hear from you.
 

Send your CV and examples of your work.

Responsibilities:

• Create, launch, and manage advertising campaigns on Facebook
• Analyze campaign performance and implement ongoing optimizations
• Maintain accurate campaign reporting and performance tracking
• Test new hypotheses and document results and insights
   

Requirements:

• 2+ years of hands-on experience running Facebook Ads campaigns
• Strong analytical skills: ability to work with large data sets, develop hypotheses, test them, and make data-driven decisions
• Experience navigating moderation for niche or restricted topics on Facebook
• Creative problem-solving skills and ability to think outside the box
   

We Offer:

• Competitive salary (tied to foreign currency)
• A team of top professionals and continuous development opportunities
• Flexible schedule (start your day between 8 AM and 11 AM, 8-hour workday)
• Medical insurance
• Paid vacation and sick leave
• L&D Center with training courses for employees and top managers
• Internal rotation program
• Self-learning library and access to paid courses
• Discount program
• Work remotely or from the office — your choice
• Group discussions and individual sessions with a psychologist

EverHelp is a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp received 9 international workplace and employer awards. The company ranked #1 in the Top 30 Inspiring Workplaces in Europe, was named the #1 employer among European companies with 500-4,999 employees, and earned Best-in-Class recognition across 6 categories: Culture & Purpose, Leadership, Inclusion & Belonging, Wellbeing, Employee Voice, and Employee Experience. EverHelp was also named one of the 28 Best Places to Work by Business Intelligence Group - a global award recognizing companies with strong workplace cultures and outstanding employee experience.

Our statement:

• We’re against war and unjustified aggression,
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live and provided financial support,
• We provided the team with charging stations,
• We continue to work together for the future of Ukraine.

Bilingual Customer Experience Specialist (French & English)

EverHelp is looking for a Bilingual Customer Experience Specialist (French & English) to join a new international e-commerce project serving customers across the US and Canada. In this role, you’ll support customers throughout their post-purchase journey, help resolve order and delivery-related issues, and provide an exceptional customer experience across multiple communication channels.

The working schedule is shift-based, Monday–Friday, covering 09:15–20:30 EST, which requires evening and night availability for candidates based in Ukraine.

Your future responsibilities include:

• Providing customer support in French and English via phone, email, and live chat;
• Assisting customers with product information, orders, deliveries, and other post-purchase inquiries;
• Handling challenging customer situations through effective de-escalation, proactive follow-up, and solution-oriented communication;
• Coordinating with courier, warehouse, and other external partners to resolve delivery and order fulfilment issues;
• Managing a high volume of customer requests while maintaining accurate, friendly, and professional communication.

Needed experience & skills:

• 1+ year of Customer Support experience, preferably within retail or e-commerce;
• French B2–C1, including the ability to understand Quebec French and communicate clearly with customers from Quebec;
• English B2–C1, both written and spoken;
• Confidence supporting customers across phone, email, and live chat;
• Strong de-escalation and problem-solving skills, with the ability to remain professional in challenging customer situations;
• Ability to multitask and perform effectively in a fast-paced, high-volume environment;
• Strong attention to detail and an analytical, solution-oriented mindset;
• Flexibility and ability to quickly reprioritize as new information or situations arise;
• Self-motivation, reliability, and ability to work independently in a remote environment;
• Strong customer orientation and genuine motivation to deliver an exceptional customer experience;
• Ability to troubleshoot and confidently work with browser-based and mobile applications;
• Stable internet connection and reliable remote working environment.

Nice to have:

• Previous retail or e-commerce support experience;
• Experience with Zendesk, ClickUp, Shopify, WooCommerce, or similar customer support and e-commerce tools;
• Previous experience working fully remotely.

Work with EverHelp is about:

• 20+ vacation days and 10 paid sick leaves;
• Ability to work fully remotely;
• A professional team of specialists, ready to share their expertise, along with internal communities and team activities that foster continuous learning and development both within the team and on an individual level;
• Opportunity for career growth. 32% of our teammates obtained a new role during their first year of work in our company. 86% of our Team Leads have been our Customer Support Agents in the past.

Parsec Studio is a full-cycle video production company with an impressive portfolio of well-known brands. Check out our showreel.

We are offering an exciting opportunity to join our team as a Mid-level Motion Design Specialist/Editor.

In your role as a Motion Design Specialist/Editor, you will turn our clients’ ideas into engaging narratives with your impressive experience and creative approach.

Essential Skills:

— Experience with After Effects and Davinci Resolve, the ability to create impressive motion design videos, demonstrating creativity and technical competence in visual storytelling.

— Candidate must have skills in working with dynamic graphic elements and animation, and the ability to translate conceptual ideas into smooth and expressive visual narratives effectively.

— Proficiency in Blender, Unreal Engine, or Cinema 4D will be a big plus.

Please submit your resume, portfolio, and any relevant work samples showcasing your expertise in Motion Design. Applications without a portfolio will not be considered.

We look forward to welcoming you to the Parsec Studio team!

Talk to you soon :)

Who we're looking for:

Parsec Studio is hiring a Marketing Specialist (Email and LinkedIn outreach) to build and run a systematic cold outreach engine — becoming our primary channel for landing new clients. 

This isn't a one-off email blast. We need someone who can build a full machine: from sourcing and validating leads, to messages that actually get replies, to booked calls on the calendar.

What you'll do

• Build and run a cold email + LinkedIn outreach system, from scratch or on top of existing tools
• Source and validate leads: define ICP, manage list sources, verify emails, segment audiences
• Write and test messaging sequences (email sequences, LinkedIn InMail/connection flows)
• Continuously optimize conversion at every funnel stage (open rate, reply rate, meetings booked)
• Maintain CRM tracking of leads and report on funnel performance

• Work closely with the founder on positioning and value propositions for different niches. 

   

What matters to us

Must have:

• Proven experience building and running cold email outreach systems (Smartlead, Apollo, Linked Helper, or similar)
• Confident with LinkedIn outreach
• Experience sourcing and validating B2B leads (Apollo, Clay, Hunter, Snov.io, etc.)
• Solid grasp of cold outreach funnel metrics and how to improve each stage
• Strong written English, able to craft persuasive copy for a Western audience

Big plus:

• Experience in Video Production, Motion Design, Design, or Creative Services — understanding how to sell creative services
• Agency background or experience with project-based (not transactional) sales

What we offer

• Direct collaboration with the founder, no bureaucracy or unnecessary approvals
• Real impact: this channel directly drives the studio's growth
• Flexible schedule, fully remote
• Room to experiment — we're open to new tools and approaches as long as they deliver results

How to apply

Send a short resume + 2–3 examples of campaigns you've built (metrics are welcome more than pretty screenshots). If there's an email you're personally proud of, include it.

Our requirements:

• Fluent/advanced English (MUST!)

• Ability to work night shifts (6 shifts: Kyiv time: 15:00 — 00.00; 16:00 — 01.00; 17:00 — 02.00; 18:00 — 03.00; 19:00 — 04.00; 21:00 — 06.00)

• An experienced PC user (General Microsoft Windows knowledge)

• Existing technical background or a strong desire to explore the field of software and hardware products

• Training and time-management skills

• Communication and listening

• Understanding of conflict resolution

• Empathy, positive attitude and self-Control

Summary:

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.

Key Responsibilities:

• Help existing and prospective customers by providing timely and accurate information about B2BSoft products

• Identify, analyze, and troubleshoot technical issues and provide effective solutions

• Respond to support queries via phone, chat, and email

• Help Customers with software and hardware configurations, billing, and merchant services related requests

• Provide clear and complete documentation and notes on all service inquiries

Optional:

• Previous experience in the Support field

• Technical background and IT education

• Experience in working with ticketing systems Zendesk/Zoho/Service Now, CRM and Jira;

Compensation/Benefits:

Our culture is a collaborative, hands-on community where all voices are welcome at the table and existing associates’ welcome new employees with open arms. We are in an exciting phase of accelerated growth, and we welcome motivated individuals keen to hit the ground running. We also offer career and proficiency development plans and free English courses with native speakers.